Fundraising data administrator jobs

We’re looking for a super organised, efficient and supportive Operations Lead to make We Own It run smoothly so we can win public services for people not profit. This is a fast-paced role in a small team with a big mission!

You’ll lead on creating and maintaining effective systems and processes, and supporting the team on logistics so that everything runs like clockwork. You’ll also make sure we’re thanking the brilliant individual donors who fund 93% of our work. We’re looking for someone who has a track record of creating efficiency and order for themselves and other people - and can do so in a remote context! You'll need to be happy to carry out a variety of tasks and be flexible about your role.

This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.

No one enjoys medical procedures, least of all children. From facing everyday vaccinations to the most serious of surgeries and chronic conditions, all children experience varying degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment success and that can have a life-long impact. Starlight’s aim is to transform children’s health through better experiences, by putting play at the heart of every child’s healthcare.

Evidence shows that play in healthcare can reduce anxiety, fear and even pain; it helps children engage and prepare for their treatment and cope better with procedures; it minimises trauma and contributes to a better experience; and supports children to have some sense of agency and control in an environment where these opportunities are limited. Play can also reduce the number of attempts to deliver treatment, the need for sedation and the need for repeat appointments. Prioritising children’s right to play in healthcare results in healthier, happier children who are involved in their own healing and recovery as well as more efficient treatment and care.

We work in over 900 healthcare settings across the UK with an ultimate vision to ensure that no child endures trauma in healthcare.

We have an exciting opportunity for a dynamic, solution focussed finance professional to join our central team as Finance Manager. This is a pivotal role in the organisation, one where you’ll use your experience to ensure accurate and timely business information is prepared and published for decision making across the charity. As you build your knowledge and experience you’ll be able to improve processes and systems, and find the best ways to support the business.

Please see more about this role by clicking on the Job description. 

Operations Assistant (Full Time – Office Based)  

Job Purpose:
The Operations Assistant provides support to the HR and Operations Manager by taking day to day responsibility, under guidance, for various facilities, safety and administrative processes, including HR administration, as well as responsiblity for locking/unlocking of meeting rooms, routine health and safety tasks and other matters that contribute to making the office a pleasant and functional environment in which to work. 

The duties will also include giving regular support to the Fulfilment Manager and under their guidance, process orders and support with despatch and deliveries, in addition to providing holiday cover, when the Fulfilment Manager is away.

Many aspects of this role require Manual Handling.

The ideal candidate will have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference.

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK. 

Reports to:  HR and Operations Manager 

Direct Reports: No direct reports 

Location:  Head Office, Milton Keynes (This is not a Hybrid role, and will require attendance at the office Monday through Friday – 9-5pm or 8.30 - 4.30pm) 

Requisite Skills and Experience: 

Essential: 

• Excellent administration skills, detail orientated and systematic with the ability to prioritise competing demands

• Excellent communications skills, both written and verbal with the ability to adapt communication styles to the situation and audience 

• Strong interpersonal skills, ability to work within a close-knit team and have an adaptable and can-do attitude to work 

• Experience of handling and managing confidential data 

• Ability to handle difficult and sensitive issues, and to interact with empathy, compassion, tact, diplomacy and patience 

• IT skills including detailed knowledge of using Microsoft Word and Microsoft Outlook

• Effective organisational, planning and prioritisation skills 

• To be able to assist with manual activities of a physical nature 

• Able to work independently and as part of a team 

Desirable: 

• Experience of working in the charity sector 

• Experience of HR administration 

• Experience of using HR database, such as PeopleHR 

• Experience of PeopleHR, report running 

• Knowledge of Shopify

• Experience with working with databses and phone interactions

• Manual Handling experience 

• Health and Safety knowledge 

• Experience of Facilities and the management of maintenance requests 

Main duties:  

• Update internal HR databases, such as PeopleHR and employee files 

• Managing the WorkforUs mailbox 

• Recording and running reports from the database on sickness, leave, maternity etc 

• Assist in the preparation of HR standard template documents 

• Administering the onboarding and offboarding requirements for the organisation 

• To maintain the ATS when recruitment is live, and to support with the day-to-day recruitment activity, including but not limited to liaising with candidates, setting up interviews and preparing interview packs 

• Assisting with managing and maintaining database information for employee benefit schemes 

• Maintain and Update employee notice boards for HR and H&S 

• Opening, logging and distributing inbound post 

• Support with answering phone calls into the Office and responding to general enquiries 

• Recording and reporting on Environmental data 

• Assist with co-ordinating maintenance activities for the Office space 

• Support with H&S administration, such as Risk Assessments and Accident Reporting 

• To complete basic H&S checks including walk arounds, first aid kit maintenance 

• Support with Training requirements, booking of courses and the maintenance of a skills matrix 

• Monitor and maintain stationery requirements and office supplies such as milk, water 

• To assist with the setting up and presentation of the Meeting Rooms, to keep them well presented and to ensure that they are unlocked and locked each day. 

• To support the Fulfilment Manager on a regular basis with processing orders and deliveries 

• To cover in the absence of the Fulfilment Manager, the processing of orders and deliveries

• Participate with and support the HR & Operations Manager in HR projects on an adhoc basis 

• Ensure that relevant charity and other legislation is complied with

• To comply with Brain Tumour Research’s internal policies and procedures 

• To undertake any other reasonable duties as required by the HR and Operations Manager and Director of Finance and Ops 

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 07th November 2025

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation. 

Role: Web Optimisation Manager

What’s on offer:

Salary:London £48,937. Cardiff/ Warrington/ Edinburgh £44,056
Location: London, Cardiff, Warrington or Edinburgh 
Pattern: Hybrid 2 days/week 
Permanent: full-time with flexible hours

The role:

• Drive the strategic development of Christian Aid’s digital ecosystem, ensuring alignment with the organisation’s values and overarching goals.
• Develop and implement a robust search engine optimisation (SEO) and link-building strategy to improve website health, attract relevant traffic, and support user acquisition targets.
• Deliver key digital projects focused on enhancing campaign effectiveness and maximising income and impact, including:
  • Technical SEO
  • Site audits
  • Keyword research and analysis
  • Competitor and backlink analysis
• Collaborate with the Senior Digital Content Editor to implement the digital content strategy across Christian Aid’s digital channels—including social media—to maximise reach, engagement, and income.
• Work cross-functionally with other teams to execute the digital ecosystem content roadmap, ensuring all content is user-focused and impact-driven.
• Define and brief content requirements that support SEO and conversion rate optimisation (CRO) efforts, enabling data-informed and impactful decisions.
• Lead the organisation’s tag management strategy and implementation, including:
  • Tag structure and tools
  • Server-side tagging
  • Integration with the customer data platform (CDP)
  • Ensuring all tracking functionality is accurate and effective

About you:

• Completed training in Google Analytics 4 (GA4), user experience (UX), search engine optimisation (SEO), and other key digital disciplines.
• Proven ability to lead, coach, and inspire high-performing teams across content management and social media.
• Advanced expertise in technical SEO, including:
  • On-page and off-page optimisation
  • Technical SEO best practices
  • Successful implementation of link-building strategies
• Highly proficient in digital analytics and performance tools, including:
  • Google Analytics 4 (GA4)
  • SEMrush (or equivalent platforms)
  • Google Tag Manager
  • Hotjar and ContentSquare
  • Power BI and Looker Studio
• Experienced in managing external suppliers and partners across digital platforms and tools.
• Skilled in content management systems (CMS), particularly Drupal, with working knowledge of HTML and CSS.
• Strong ability to produce clear, insight-driven digital performance reports using data from:
  • GA4
  • Social media insights
  • META platforms
  • Other performance tools
    to optimise fundraising, marketing, and conversion strategies.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

*Please note, all 3rd party agencies speculative CVs and direct will be forwarded onto The Talent Set*

1st stage Interviews to be held via Teams on Wednesday 8th October, with 2nd stage being held on Tuesday 21st October (likely to be in person at their Waterloo office).

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Head of Finance & Operations

We are looking for a Head of Finance & Operations to join our growing team in this flexible, remote working role (4 days per week).

This is an exciting opportunity to play a key leadership role within an organisation that is transforming environmental philanthropy across the UK.

Position: Head of Finance & Operations
Location: Remote (occasional travel to London and other UK locations)
Salary: £60,000 per annum, pro rata
Hours: 4 days a week (flexible working considered for the right candidate)
Contract: Permanent
 

Closing Date: 11:59pm on Sunday 23rd November 2025

The Role

As Head of Finance & Operations, you will play a pivotal role in leading EFN’s financial, operational, and HR functions, ensuring the organisation continues to thrive and deliver on its ambitious strategy.

Reporting to the Executive Director (ED), you will join the Leadership Team and work closely with the ED and Board of Trustees to ensure sound financial management, operational excellence, and a supportive, effective working culture.

You will:

• Lead on day-to-day financial management, including reporting, budgeting, forecasting, and audit processes
• Oversee governance, compliance, and risk management across all areas of operations
• Manage HR, IT, and systems to support our remote-working team
• Drive continuous improvement in policies, processes, and internal systems (including Salesforce and Xero)
• Provide strategic insight and deputise for the ED when required
• Support staff development and wellbeing, ensuring a positive and inclusive organisational culture

This is a new role reflecting EFN’s recent growth and commitment to strengthening its operational foundations for long-term impact.

About You

We are seeking an experienced and strategic finance and operations leader who thrives in a collaborative, mission-driven environment.

You will have:

• Professional accounting qualification (ACA, ACCA, CIMA, or AAT)
• At least 7 years’ experience in financial and operational management within the charity sector
• Strong understanding of HR, IT, risk management, and governance in small teams
• Proven experience managing budgets, audits, and charity accounts (Xero experience ideal)
• Excellent project management and strategic planning skills
• Strong interpersonal skills and the ability to lead and mentor others
• A proactive, organised, and solutions-focused approach

Desirable:

• Knowledge of UK charity governance and reporting requirements
• Experience working with philanthropists, funders, or in the environmental sector
• Interest in climate and biodiversity issues

Benefits Include:

• 25 days’ annual leave plus bank holidays, pro rata
• 7% employer pension contribution
• Flexible working arrangements
• Learning and development opportunities
• Home working allowance, laptop, and IT support

About the Organisation

The Environmental Funders Network (EFN) is a UK-based charity dedicated to transforming environmental philanthropy. We work to increase the scale and effectiveness of environmental giving by supporting funders, sharing insight and research, and fostering collaboration across the sector.

EFN is a remote-working organisation with a UK-wide network of over 1,000 funders and 1,800 fundraisers, all committed to creating a thriving planet for future generations.

If you are passionate about supporting environmental impact through strategic finance and operational leadership, we would love to hear from you.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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Brief role description  

To establish and develop key employer relationships to source and promote suitable, quality vacancies and vocational opportunities for all Service Leavers (Sl), (including CTP Assist and Early Service Leavers), Veterans, Reservists and Spouses across the Forces Employment Charity (FEC).

The Key Account Manager (KAM) will take an Apprenticeship-to-Executive approach to employer engagement by initiating, developing, and managing relationships with employers and employer organisations across allocated Sectors to source a range of employment opportunities, including full & part-time appointments, work experience opportunities and portfolio work.

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Interested? Want to know more about the Charity?​​ check out our website

​Eager to know more about the role?​ Have a look at the Job Description attached 

​What’s in it for you?​ Check out our Benefits.

Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Friday, 7 November 2025.

Got questions about the role? Get in touch with the People Team 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

Are you a strategic thinker with a hands-on approach to finance? Do you want to use your skills to make a real difference in people’s lives?

The Organisation

Canopy is an award-winning, pioneering self-help housing organisation based in inner-city Leeds. We bring empty homes back into use, support homeless families, train volunteers in construction skills, and help diverse neighbourhoods thrive. We are a Charitable Community Benefit Society with a strong social mission and a collaborative, values-driven culture.

The Role

We are looking for a Finance Manager to lead our financial planning, reporting, and compliance, whilst supporting operational excellence. This is a key leadership role, working closely with the Chief Executive and Senior Management Team to ensure the smooth running of our internal infrastructure. 

Please visit our website for our full Job Description and Person Spec.

Key Responsibilities include:

Finance

• Lead all financial planning, budgeting, forecasting, payroll, and reporting activities.
• Oversee cash flow, accounting, and audit functions.
• Ensure compliance with financial regulations and internal controls, including bank and credit card reconciliations.
• Produce monthly expenditure reports to assist the Senior Management Team.
• Produce quarterly management accounts for Board and Lenders.
• Prepare the annual financial statements and oversee the audit process.
• Ensure financial and regulatory returns are submitted in a timely manner.
• Provide strategic financial insights to the Board, Chief Executive, and Senior Management Team, driving sound decision-making, procurement decisions, business planning, fundraising and value for money.
• Maintain accurate, up-to-date records of Canopy’s tenants’ rent accounts, preparing and issuing statements as required by the regulator.
• Establish and maintain working practices that would comply with the Regulator of Social Housing’s Economic Standards
• Ensure contractors, suppliers, petty cash accounts, and volunteer expenses are paid in a timely manner.

Administration & Operations

• Supervise the bookkeeper.
• Manage the IT Support Contractor, ensuring they maintain data integrity, security, and availability across the organization.

The Person

Essential Criteria

• Professional accounting qualification (e.g., ACCA, CIMA, ACA) or equivalent experience.
• Proven experience in financial management, including budgeting, forecasting, and reporting.
• Experience of managing audits and preparing statutory accounts.
• Experience of working in a senior administrative or operational role.
• Experience of managing or supervising staff and/or contractors.

What we offer:

• Flexible working arrangements and hybrid working
• Generous holiday entitlement, with the option to buy or sell leave
• A supportive, inclusive, and purpose-driven team
• The opportunity to be part of a unique and impactful organisation
• Casual dress in the office

The role supports the Individual Giving team by leading the day-to-day delivery of legacy stewardship, supporter journeys, and mid-level donor care. By strengthening supporter relationships, it enables the Individual Giving Manager to concentrate on acquisition and retention campaigns. 

We Are Family is hiring!

We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters  across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years. You can find out more about us here.

As Community Programme Manager, you’ll join our independent adoption support charity, oversee our volunteer, peer support and event provision.

This is an excellent opportunity for a highly organised ‘self-starting’ individual with experience of working with user-run communities. You will use your strong relationship-building skills to proactively engage WAF members and volunteers, to continue providing peer-led support and to create new opportunities for adopters to connect across the UK.

Key Details:

Role type: Permanent

Reports to: Head of Operations

Direct Reports: You will work closely in partnership with our Associates & Volunteers

Working Pattern:  2.5 days / 18.75 hours per week, including occasional evening and on-site work.

Salary: £30-35K FTE

Location: Remote / Home-working; this role can be based anywhere within the UK with periodic meetings and visits, mainly to London / South East, at least quarterly.

Perks of Working at WAF:

· Become a part of a personable, visionary team creating positive impact on a daily basis

· Flexible working

· Home Working Allowance

· Occasional in-person working in London; travel and lunch expenses covered

· Competitive salaries with room for growth

· Professional development opportunities

· Seasonal socials

ROLE DESCRIPTION:

Key responsibilities include: 

• Engagement with our Members
• Supporting our Volunteers
• Managing our Peer-led Groups and In-Person Activities
• Overseeing our Peer Support Training and Supervision
• Nurturing Partnerships
• Delivering Impact
• Contributing to Communications
• Championing our Advocacy efforts
• Collaborating with our Board and Committees

Person Specification: 

ESSENTIAL

• Demonstrable experience coordinating / managing multiple projects or programmes
• Experience of working with beneficiaries and / or volunteers
• Excellent written and verbal communication skills
• Skills in identifying and prioritising workload with the ability to work to deadlines and budget
• Comfortable working independently, operating good judgement on when to seek guidance and support
• Strong IT and / or aptitude to learn software skills (see below)
• Resourceful and adaptable
• Empathetic and supportive
• A ‘hands-on’ and collaborative mindset

DESIRABLE

• Lived experience / interest in supporting those connected with any of the following: early trauma, adoption, the care system, advocating for people from underserved communities.
• Lived experience / interest in supporting families
• Experience of working within a peer support network
• Experience of co-producing projects with beneficiaries / volunteers
• Experience with using multiple software packages (We work across the following software – training provided as necessary: G Suite, MS Office, Zoom, Trello, WordPress, Mailchimp, Canva, Buzzsprout, Google Analytics).

To Apply:

If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you!

Please download our full application pack for further details and instructions on how to apply.

Deadline to apply: Midnight at Sunday 23rd November 2025
Start Date: ASAP

Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.

Further information can be found via our website.

One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.

Customer Care Agent

We are looking for 2 proactive and enthusiastic Customer Care Agents (one part-time 3 days per week and 1 full-time 5 days per week) to join our exceptional Supporter Care team.

Position: Customer Care Agent

Location: Milton Keynes – Hybrid (2 days per week in MK office)

Hours: Part time and Full-time

Contract: x 1 Permanent – Full Time - 36.5 hours per week, x 1 Permanent – Part Time - 22.5 hours per week

Salary: £25,080 pro rata, per annum plus good range of benefits

Closing Date: November 5, 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

Interview Date: Interviews: 11th November 2025

About the Role

This role delivers high quality customer service to World Vision supporters, and especially child sponsors. The successful candidate will use their excellent communication skills and proactivity to handle all support queries using all channels including telephone, email and post using the highest standards of customer service.

Key Responsibilities

· Create and maintain accurate supporter records in line with all relevant regulations including those relating to data protection, child protection and safeguarding¬¬.

· Effectively resolve complaints from supporters within agreed SLA’s, in a way that maintains their support of World Vision.

· Carry out outbound calls to supporters to encourage them to maintain and increase their support & Sponsorship. Ensuring retention KPI’s are achieved, and cancellations are minimised.

About You

This role IS for you if…

· You are a strong communicator, both on the phone and in writing

· You remain calm and empathetic when handling challenging or emotional conversations

· You enjoy speaking with people from all backgrounds and building positive connections

· You work well in a team and are motivated by shared goals

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by our Christian faith, we serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such Customer Care, Customer Support, Customer Service, Customer Agent, Supporter Care, Supporter Engagement, Customer Liaison, Helpdesk, Helpdesk Agent.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

Our compassionate and dynamic Group Facilitators provide the ‘beating heart’ of support within our multi-disciplinary teams working with individuals of all ages affected by domestic abuse, including those with harmful behaviours, and sexual violence.

This varied and rewarding role involves delivering trauma-informed groupwork and limited one-to-one support across a range of programmes, including:

• Empowerment and recovery groups for those who have experienced domestic or sexual abuse.
• Behaviour change programmes for individuals using harmful behaviours in their relationships.
• Digital peer support and learning opportunities through our online survivor platform, ‘Connecting You’.

Working collaboratively with our IDVA (Independent Domestic Violence Advisor), ISVA (Independent Sexual Violence Advisor) and Behaviour Change teams, you will help ensure that support is safe, inclusive, and effective for people with a range of experiences and risks. You will play a vital part in championing people to recover from trauma, build safe relationships, and move forward with dignity and hope.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required.

Key Responsibilities

Group Facilitation and Delivery

• Deliver structured, evidence-based and trauma responsive group programmes for victims/survivors and individuals who have used harm.
• Foster safe, inclusive spaces that promote empowerment, emotional safety, and constructive challenge.
• Co-facilitate groups with trained colleagues, volunteers or peer mentors/Experts by Experience as needed.
• Support the ongoing development and review of group materials and content.
• Work flexibly and manage your own schedule, including facilitating evening groups on a rotational basis to meet the needs of those unable to attend during working hours.

 One-to-One Support

• Provide limited 1:1 support for medium-risk clients who may be waiting for or transitioning between group programmes and/or other services.
• Contribute to joint safety and support planning alongside IDVAs, ISVAs and Behaviour Change Workers.
• Monitor and respond to safeguarding concerns in line with organisational policies.

Digital Survivor Platform – Connecting You

• Update and upload resources, tutorials, and activities for survivors accessing the platform.
• Support survivors engaging with online content, including managing enrolments and online group access.
• Design and deliver trauma-informed self-paced tutorials and reflective learning tools.

Peer Mentoring and Survivor Involvement

• Support the recruitment, mentoring and involvement of ‘experts by experience’ in group delivery.
• Encourage and nurture survivor voices and peer leadership within both in-person and digital forums.
• Training and Awareness-Raising.
• Deliver training sessions to professionals and external partners where required.
• Speak at community or public events to raise awareness of domestic and sexual violence, healthy relationships, and recovery.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

For information about the processing of your personal data at FearFree, please visit our website.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

The Jobs, Education and Training (JET) team works with young people facing homelessness to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education. As part of our delivery, we have developed a weekly ESOL group for young people looking to improve their spoken English, many of whom are young refugees and asylum seekers. Your role would involve the planning, preparation and delivery of these non-formal education sessions as well as delivering wider 1:1 JET casework. While you will work with all young people in the service, this role will focus on developing our JET delivery for young refugees, asylum seekers and those with English as a second language. You will also spend approximately 1 day per week helping us to deliver our core day-centre service.

• Permanent, full-time role in the Youth Work Team
• Salary: £31,200-£34,736
• Deadline to apply: 9am Monday 24 November

Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

You will work across a specified number of GP practices, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel to GP practices and for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required.

Key Responsibilities

• To provide specialist, individual and needs-led domestic abuse and sexual violence advocacy and support to patients who are or have experienced, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate. 
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice. 
• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
• To provide signposting and onward referrals to patients.
• To provide ongoing specialist advice and support around Domestic Abuse (DA) and Sexual Violence (SV) to practice teams. 
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer. 
• To provide feedback on case outcomes to referring clinicians. 
• To collect and collate performance and monitoring data for reporting purposes. 
• Provide in-house training and refresher training for general practice teams on understanding, recognising, and responding to DA and SV. 
• Develop good working relationships and liaise with outside agencies where needed.
• Keep accurate records of all referrals received and of work done with or on behalf of service users. 
• Deliver DA and SV training to clinicians and non-clinical staff in participating general practices.
• Develop a good relationship with all general practice staff and work effectively as part of the practice team. 
• Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

The Post-Diagnosis Support Programme Manager is a key role at ReMind UK, working across ReMind UK's departments to plan and co-ordinate the delivery of our post-diagnosis interventions. The role works in partnership with local organisations and groups across Bath and North East Somerset, to drive an insight-driven, fully evaluated programme of events and courses at the ReMind UK centre and in local venues.  Working closely with ReMind UK's Head of Engagement, Project Co-Ordinator, Chief Executive Officer, and Volunteering and Engagement Coordinator, the post holder will lead on the annual planning, delivery and evaluation of interventions, project managing a small team of facilitators and volunteers and line managing the Project Co-ordinator.