Head of finance and operations jobs

Interested in managing the CRM database of an International Development Charity? You will help deliver continuous improvement to the CRM system and data quality within it. You will need to be able to effectively analyse and configure the CRM system, adding new fields as and when approved via a change approval process.

Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.

The Role

We have recently launched our new CRM based on Microsoft Dynamics 365, and are looking for a CRM Manager to join an end user Charity in Central London. The Charity has a direct front end CRM user base of around 30 staff. It also has a power platforms bespoke portal for between 64-120 regional staff to login to, who contribute to the membership programme, creating new memberships and managing the renewals process which happens each year. It also has a power portals Donation portal which directly integrates to Dynamics 365 and Business central. This role is to support our internal staff (30) and external Staff (120) with the day to day activities ensuring business processes are fit for purpose and seek out possible improvements in the long term roadmap.

Key Functional Areas

• Data architecture– Lead on the review and structure of data on CRM.
• Systems Governance - Ensuring system best practices are followed, producing dashboards to identify common errors to follow up with users offering tailored training for common issues.
• Training and Support - training of new members, ongoing training and refreshing areas where common issues are found in regular training sessions all staff and portal users can attend.
• Information Governance and Data Protection - Ensuring data is kept up to date and added in the correct formats and standards. Leading on data compliance and legalisation for the charity

Please refer our job description for more information

Key skills & experience we are looking for

• 3 years’ CRM experience with at least 2+ years experience with administering Dynamics CRM/365/2016.
• Proficient in Microsoft Office 365.
• Experience in systems and requirements analysis/Systems documentation.
• Managing issues and maintaining issue management systems.
• Microsoft Office 365 automation, including Microsoft Flow.
• Business Process Modelling Notation (BPMN).
• Business Central.
• Power BI.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 08 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Salary - £44,805 FTE
• Hours - Full time, 35 hours per week
• Contract type - Temporary, up to 12 months maternity cover
• Bristol Hybrid - Expectation to be in the office in central Bristol 2 days a week
• Closing date - Tuesday 20th May 2025
• WC interview date - 2nd June 2025

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a qualified Management Accountant with management accounting experience to join our Finance team.

This role is responsible for ensuring the accurate reporting of the charity’s income earned each month and to support in the forecasting of income for inclusion in the annual budgets and regular re-forecasts.

The role holder will provide explanations of variances to budget and/or forecast.

The role holder will work with the Income Operations, Income Generation and Finance teams to ensure processes around income are sufficiently robust to ensure the accurate reporting of income in the monthly management accounts and the minimisation of work to reconcile income received in the bank with income reported in the income statement.

The role holder will play an integral role in the successful implementation of the new finance system. Ensuring that the opportunities the new technology offers are integrated and that stakeholders see a noted difference in the reporting and analysis they receive from Finance.

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Work with the two Finance Business Partners and wider Finance team, in the preparation of monthly management accounts, budgets and forecasts.
• Responsible for ensuring the accurate reporting of income in the monthly management accounts and in the annual report and accounts.
• Work closely with the Income Operations team in particular to ensure income is appropriately recorded in CARE (CRM system) and subsequently in Business Central (the new finance system).
• Preparation of templates used for budgets and forecasts and completion of budgets, as directed by the Finance Business Partner.
• Maintain KPIs each month, flagging trends identified which indicate risks and opportunities to budgets and forecasts to the Finance Business Partner and wider Finance team.
• Modelling of income and income scenarios to support project work and business cases.
• Build strong relationships within Finance and work with colleagues to promote and ensure positive collaboration across departments.

What do I need? 

The key skills we’re looking for in this role are:

• CCAB Qualified Accountant
• Experience of management accounting and the preparation of monthly management accounts.
• Reviewing and implementing process improvements required to improve the accuracy of monthly reporting.
• Educated to degree level or evidenced equivalent.
• Strong Excel capability and proficient in the use of other Microsoft Office applications.
• A team player with the ability to forge excellent working relationships quickly.
• Ability to prioritise delivery of conflicting priorities and to effectively manage stakeholder expectations around deadlines.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

Senior Procurement Manager

Ref: REQ000821

Salary: £50,000pa

Woking, Surrey GU21 4LL /Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK. 

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role:

Today our planet is under threat like never before, but there is hope. At WWF we know the solutions already exist to turn things around for future generations. But we must act now, and we need your help to help save our world. This is a unique opportunity to use your knowledge of indirect category management to bring our world back to life. Join us as a Senior Procurement Manager (indirect) and you will be a member of a committed team responsible for ensuring the best value for money spend, reducing the risks with our suppliers and leading the procurement process for larger and strategic contracts. 

As Senior Procurement Manager (indirect), you will be responsible to:

• Create and implement procurement strategies for defined spend indirect portfolios to include:

               Spend and contract owners’ identification and services to their queries,

               Facilitation of strategic process with cross-functional team,

               Creation and implementation tender and contracts, supplier management.

• Chair certain tender boards and lead the procurement process for the designated categories.
• Provide advice and guidance on procurement best practices across all levels of the organisation.
• Participating in creation and improvement of procurement systems, policies and procedures.
• Participating in the procurement reporting to senior management and trustees
• Provide high quality support, advice, guidance and training regarding procurement or suppliers activities to various level of staff involved in WWF-UK.

We’re looking for someone with:

For this role, you must have

• Experience in indirect category management delivery in multi-stakeholders’ environment
• Category management introduction in a highly tactical driven environment
• Demonstrated experience of working as a procurement professional in an organisation with a proven track record of achieving procurement improvements and cost savings.
• A good technical appreciation and experience of several indirect procurement categories that include marketing.
• Experience on whole procurement cycle from challenging requirement, tender, negotiating, contractualisation and supplier relationship management

You will also possess excellent communication, interpersonal and influencing skills and be effective building relationships.

Benefits, rewards & location

The salary for this role is £50,000 per annum. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

· Flexible working options

· 7.5% employer contribution to pension, increased to 10% with employee contribution.

· Learning and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, The Living Planet Centre in Woking, Surrey, GU21 4LL, and you will need to be able to commute to this location. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

 How to apply and the recruitment process

If you are enthusiastic about improving outcomes through procurement and want to make our world a better place through your work, we would love to hear from you. Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date: 04/05/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

About Us

GiveOut is an award-winning international LGBTQI community foundation. Our mission is to bring together the LGBTQI community and allies to support global LGBTQI rights activism worldwide, building a world where LGBTQI people everywhere can live freely and fully.

Across the world, courageous activists are doing vital work to protect our communities and improve the lives of LGBTQI people. But they lack resources and funding is fragile, especially in the Global South and East. LGBTQI groups receive a tiny fraction of international development aid – just 4p in every £100 awarded by governments.

Our community and allies want to provide support, but it is not always easy to do so. GiveOut’s purpose is to help address this urgent need by providing a platform for our supporters to give tax efficiently in one place to fund LGBTQI human rights activism worldwide. We identify pioneering groups to support through a rigorous process of consultation, due diligence and vetting, guided by our Grant-making Advisory Panel and governed by our Board of Trustees.

We pool the donations we receive to provide grants to LGBTQI organisations around the world, ensuring they have more of the resources they need to defend our communities, tackle inequality and campaign for lasting change.

About the Role

Fundraising and philanthropic advocacy are at the heart of GiveOut’s work. As Senior Philanthropy Officer, you will be a key member of the Philanthropy team, implementing a vital part of our philanthropy programme as we deliver our growth strategy.
 

You will identify, engage, cultivate and steward major donors (high net worth individuals) and charitable foundations to secure high value gifts and grants, grow long term strategic relationships in support of the LGBTQI movement, grow GiveOut's network, and provide a top quality donor experience. 

Working closely with the Head of Philanthropy, you will support them on shaping and executing strategy and work planning, coordinating the donor database and leading on related internal processes, and deputising for the Head externally.

We are open to full time or part time (pro rata) at a minimum of 24 hours, or equivalent to 3 days per week. We are also open to flexible working arrangements to be discussed. Occasional evenings or weekends out of hours will be required, such as for networking or GiveOut hosted events, for which time off in lieu will be granted. 

Key Responsibilities

• Donor and Partner Engagement

  • Develop and maintain a pipeline of major donors and trusts & foundations

  • Prospect Research and due diligence on prospective donors

  • Cultivate strong relationships with prospective and existing donors

  • Write compelling grant applications and funding proposals tailored to trusts & foundations

  • Secure five and six figure partnerships and donations to support GiveOut’s mission to grow giving to support the global struggle for LGBTQI human rights

  • Donor reporting on the impact of their gift through grant partner successes

  • Represent GiveOut at events, speaking engagements, and donor meetings.
     

• Strategy and Leadership

  • Support the Head of Philanthropy on fundraising and philanthropic advocacy strategy and plans aligned with organisational goals

  • Deputise for the Head externally as needed
     

• Operations and Reporting

  • Maintain and optimise fundraising systems, including the donor database (Donorfy) and fundraising pipeline

  • Report back on pipeline and partner development to the Head of Philanthropy

  • Support the Philanthropy Coordinator on finance reconciliation process
     

• Team Collaboration and Culture

  • Work closely with the Communications & Campaigns Officer to create effective donor materials and external communications.

  • Collaborate with the Philanthropy Team Coordinator who supports the Philanthropy Team on reporting, grant applications, events etc. 

  • Contribute to a positive, effective, and collaborative organisational culture, aligned with GiveOut’s vision and values.

What Success Looks Like

• Meeting and exceeding fundraising targets set out in GiveOut’s growth strategy and annual income targets.

• Strengthening relationships with donors and funding partners.

• Strong team collaboration and fostering a positive and dynamic work culture.

Essential Skills and Experience

• Passion for GiveOut’s mission to grow giving for LGBTQI rights and a commitment to advancing LGBTQI rights worldwide.

• Proven experience and success in non-profit fundraising, including individual giving

• Strong interpersonal and communication skills, with the ability to engage and build relationships with internal and external stakeholders

• Excellent organisational and project management skills, with the ability to handle multiple priorities.

• Exceptional written and verbal communication for engaging donors and stakeholders.

• Proficiency with fundraising software and databases

Desirable Skills and Experience

• Experience of major donor fundraising with a track record of initiating new relationships and securing four to five figure gifts.

• Experience of securing grants from Trusts & Foundations with a track record of initiating new relationships and securing five to six figure grants. 

• Experience of running cultivation and/or fundraising events 

• Understanding of budgeting and financial forecasting.

• Familiarity with Google Workspace tools, event management tools (e.g. Eventbrite)

• Working knowledge of GDPR

Please note, if you do not meet all essential skills and experience, but feel you would be a good fit for this role we encourage you to apply anyway.

At GiveOut, we are deeply committed to creating an inclusive and diverse environment. We welcome applicants from all backgrounds, and encourage applications from women, non-binary, trans people, people of colour, and people with disabilities.

Why Join Us?

At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a meaningful impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.

CEASE (Centre to End All Sexual Exploitation) is seeking a highly organised, detail-oriented Administrative Officer to join our small but driven team.

In this pivotal role, you’ll be the backbone of our day-to-day operations, keeping systems running smoothly, supporting our mission to bring justice to survivors, and helping to expose the harms of a society where sexual exploitation is increasingly normalised. You'll need a can-do attitude, excellent organisational skills, and a creative approach to problem solving.

This is more than just an admin job, it’s a chance to be part of something bigger. Alongside your core responsibilities, you’ll have opportunities to deepen your understanding of the issues we tackle through training and learning sessions.

If you’re a strong communicator, tech-savvy, and passionate about making a real difference, we want to hear from you. Join us in creating a safer, more just world.

Apply now and help CEASE drive meaningful change.

Main purpose of job: To provide specialist advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. The role may also involve occasionally supporting CARA groups.

Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary: £28,344 - £30,469 per annum.

Contract: Permanent contract.

Hours: Full time, 35 hours a week.  

Place of work: To work flexibly across CARA premises in Colchester with regular travel across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow. The post may also involve some remote working, if a suitable home working environment is available.

Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website explaining how your skills and experience relate to the person specification.  Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline: as soon as possible. We will be reviewing applications and shortlisting candidates to interview as applications are received.

Interviews:  To be arranged as suitable applications received.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

To provide advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. CARA’s advocacy service focuses primarily on meeting the needs of some of our most complex clients – victims and survivors who would be unable to access other advocacy services.  The role will also involve supporting the wider CARA team in signposting other clients to external advocacy agencies, as appropriate and attendance at CARA groups to provide a drop-in advocacy surgery.

Main Responsibilities

·To manage a caseload of complex clients seeking short and long-term advocacy support, including support around housing, finances, health, domestic abuse and other issues.

·To manage referrals in to CARA’s Advocacy service, ensuring clients meet the referral criteria.

·To provide line-management for CARA’s social care placement worker and potential future advocacy volunteers.

·To assess all new referrals to CARA’s advocacy services, allocating cases to members of the advocacy team, as appropriate.

·To liaise with other agencies, receiving and making referrals and ensuring that they understand CARA’s role and services.

·To gather information about local and national agencies and manage storage and display of this material at CARA.  To work with CARA’s Integrated Support and Advocacy Manager to create a directory of services that can be used by all the CARA team.

·To support CARA’s group work, including attendance to provide advocacy support and supporting other activities.

·To attend regular team meetings and to work with colleagues to further the objectives of CARA.

·To maintain and collate evaluation data, testimonials or case studies for distribution.

·To adhere to CARA’s organisational policies and procedures, including safeguarding procedures.

·To report to the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees as required, including the production of written reports.

·To be administratively self-servicing.

·To undertake any other activities as required by the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East and we work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

The Football Foundation are partnering exclusively with Robertson Bell in their search for a permanent Financial Planning & Analysis Manager. The Football Foundation are the Premier League, The FA and the Governments charity that helps communities improve their local football and sport facilities through grants.

This newly created Financial Planning & Analysis Manager will be responsible for providing key insights to support strategic decision-making, ensuring financial performance aligns with business objectives, and embedding a culture of finance business partnering across the Football Foundation (the charity) and the Premier League Stadium Fund (PLSF). Additionally, the role will oversee strategic financial planning, forecasting, and analysis activities across the organisation.

The role:

• Lead and consolidate business partnering in the organisation, ensuring close collaboration with management group, department heads, and other key stakeholders to gather insights and ensure alignment on KPI’s and objectives.
• Lead the preparation and execution of the Foundation’s long-term strategic financial plans and annual budgeting processes in an effective and timely manner.
• Responsible for monitoring and providing the relevant financial information form the various funding agreements with partners.
• Accountable for overseeing the production of the monthly ’performance packs’ and associated information – highlighting key trends, issues, and opportunities as appropriate.
• Foster collaboration across departments to streamline data gathering, analysis, and planning processes.
• Continually look for ways to simplify and standardise the management accounting and budgeting processes, automating as much as possible and avoiding the need to produce “off system” analyses.
• Provide supportive line management and guidance to the Business Partner, ensuring their ongoing development, performance, and alignment with departmental goals. This includes holding regular one-to-one meetings, offering clear guidance, open and constructive feedback, and upholding the Foundation’s Personal Development Review process. 

The organisation:

Since 2000, The Football Foundation has been privileged to make a truly transformative difference to grassroots sport across the country. As a result of funding partners investment, every day they see the incredible impact of the game on physical fitness, mental wellbeing, bringing communities together and the local economy. With the investment from their funding partners the Premier League, The FA and the Government, they are making a big impact. They're helping to transform communities and the lives of individuals through delivering outstanding grassroots sport facilities.

Essential criteria:

• Professional accountancy qualification (e.g. ACA, ACCA, CIMA) or at finalist stage.
  • Expertise in financial modelling, forecasting and analysis with confidence in managing large datasets and deriving actionable insights.
  • Strong presentation skills, with the ability to translate complex financial data into clear, accessible formats tailored to varied audiences.
  • Experienced in developing financial policies, guiding users with clear and practical processes to enhance financial governance.
  • Proven capability in finance business partnering, with knowledge of embedding its principles across an organisation to align financial insights with strategic goals.
  • Excellent analytical and problem-solving skills, with the ability to identify issues and resolve technical issues independently, ensuring efficient outcomes.
  • Strong proficiency in extracting and analysing complex financial data, uncovering trends and correlations to support informed decision-making.
  • Strong organisational abilities, adept at managing competing priorities within a broad remit, and responding flexibly to changing requirements to ensure seamless operations.

The position will be based at The Football Foundation’s head office at Wembley Stadium and requires 2 visits per week to the office, dependent on business need, in addition to attending two-day all team meet ups each quarter. The closing date for applications is 5^th May with first stage interviews taking place on the 15^th May.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Due to the nature of this service, this post is only open to female applicants (Equality Act 2010, Schedule 9, Part 1). 

Cambridge Women’s Resources Centre (CWRC) is looking for a dynamic, compassionate, and forward-thinking Centre Manager to head up our newly reopened Peterborough Women’s Centre, which reopened its doors in March 2025 following renovations. 

This is an exciting opportunity to build a trauma-informed, vibrant women’s service in an area facing significant deprivation, including women who have been involved in the criminal justice system. As Centre Manager, you will lead the development of the centre’s services and partnerships, directly contributing to improved health, wellbeing and rehabilitation of women in Peterborough. 

Whether you're an experienced women’s sector professional, a community or probaton worker ready to step into management, this role ia a unique chance to shape a centre from the ground up—bringing vision, empathy, and leadership to make a real difference to women's lives in Peterborough.

Operational Leadership:

• Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
• Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
• Continuously streamline processes and workflows to improve operational performance.
• Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

• Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
• Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
• Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

• Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
• Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
• Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

• Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
• Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
• Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

• Line manage and develop the SMT (nine managers)
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish performance goals and metrics for staff, offering regular feedback and development support.
• Promote an inclusive, diverse work environment that values employee engagement and professional growth.
• Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

• Develop and implement strategies to identify, assess, and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
• Implement internal controls and governance practices to safeguard the charity’s reputation and assets.

Registered Care Manager

Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Cumbria Emmaus House!

We’re searching for a proactive and dedicated Registered Care Manager to lead our committed care and hospitality team at Emmaus House, a warm and welcoming 26-bed Christian residential care home located in the scenic town of Whitehaven, Cumbria.

This role is more than just a job – it’s a calling. We seek a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local support groups to maximise voluntary help and spiritual support available;;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home or similar setting; 
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person-centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Hours:

Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 

• Salary: £47,000 to £50,000 per annum 
• 5 Weeks' paid holiday per year as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee assistance programme
• Care Friends referral 
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Emmaus House is waiting for you! 

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.

Position: HR Officer - Recruitment and Administration
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at the entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

As the HR Officer you’ll be responsible for providing an efficient, friendly and high-quality HR and recruitment service to our amazing internal customers across the organisation.

You’ll also be undertaking general HR support and provide cover for colleagues within the HR Operations team as and when required.

Your responsibilities will include:

• Liaising with our managers regarding recruitment and advertising agencies
• Compiling and issuing application recruitment packs, arranging interviews
• Maintaining our database to monitor vacancies and applications (to be replaced by the new ATS)
• Updating recruitment pages on the MS Society website
• Processing new appointments (including completing all required pre-employment checks) and changes to existing employment contracts using established templates
• Responsible for keeping the HRIS updated and ensure that all employee information is added / updated accurately on a timely basis
• Responsible for maintaining appropriate paper and electronic records including ensuring that records are compliant with relevant legislation and records management policies
• Processing probation and other documentation
• Supporting with pay and benefits administration
• General admin support as required

You’ll have:

• Experience working in an administrative capacity within HR
• Experience of working within recruitment
• Experience using an HRIS
• Excellent customer service skills
• Exceptional attention to detail
• A demonstrable commitment to collaborative team work
• A demonstrable commitment to inclusive working, ensuring equality and valuing diversity

Closing date for applications: 9:00 am Sunday 11th May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Job Title: Customer Service Advisor (Income)
Hours: 35 hours (Full Time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £30,425 Per Annum, or if you are CIH qualified Salary: £31,175 Per Annum
Contract: Permanent

Are you ready to grow your career in a dynamic, fast-paced environment? At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Customer Service Advisor in the Income Team. This is an exciting opportunity to be part of a thriving organisation, where you will be at the heart of delivering outstanding service and making a real difference in the lives of our residents.

Ideally you may have a background in income, understanding the importance of supporting our resident so sustain their tenancy.

We are looking for someone who has a passion for delivering excellent customer service, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.

About You

You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders, and staff. You will act as the first point of contact for our customers, providing exceptional support and guidance, manage queries and requests efficiently, ensuring all issues are resolved with professionalism and care. You will work closely with our housing teams to ensure our services are delivered to the highest standards.

This role will play a key role in enhancing our customer journey, offering creative solutions, and driving continuous improvement.

If you are a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do submit an application.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Deadline: 09:00am on Tuesday 13 May 2025 
Interview: To be confirmed 
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Interested?

If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please.

Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.

We are seeking a motivated and experienced individual to take responsibility for the day-to-day work of our innovative Hearing Voices Projects. To be successful in this role, you need to have an in-depth understanding of the Hearing Voices Movement and the role of peer support groups within this. You will ideally have experience of supervising or mentoring volunteers and some project management experience.

With the confidence and organisational skills necessary to take the lead on busy and diverse projects, you will be required to engage with a wide range of stakeholders (from the adult mental health, prison, forensic and youth sectors). As such, this role is best suited to someone who is flexible enough to modify their approach to suit the situation.

We are looking for someone with strong facilitation skills who is able to deliver and design training that communicates the values of the Hearing Voices Network clearly and accessibly.

Among other tasks, you will be required to:

• Oversee the current Hearing Voices Projects to ensure they are consistent and embody the Mind in Camden and Hearing Voices Movement ethos.
• Be part of some of the frontline work, including facilitating groups.
• Build networks and deliver training sessions for the Hearing Voices Projects.
• Liaise with the finance department and ensure the projects are meeting targets for funders.
• Support relevant data monitoring and evaluation on the projects.

We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.

For more information and to apply, please visit our jobs page.

Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).

Civitas Recruitment are delighted to be working with a large and growing property development/management company based in London. The organisation also has a developing philanthropic arm which looks to invest in social and charitable activities. Due to growth, an exciting opportunity exists for a Compliance Officer to join the team. As Compliance Officer, you will assist the Head of Risk, Compliance and Data Protection to ensure that the company complies with its regulatory and legal requirements while managing and optimising administrative operations. This is a full-time, permanent role, office based in Gants Hill, Ilford.

Who are we looking for?

Ideal candidates will have working & technical knowledge of GDPR UK 2018 regulations as well as working and technical knowledge of KYB/KYC processes. You will have proven experience as a Risk and Compliance Officer in the property management sector or relevant experience within other industries (finance/banking/energy etc). A strong understanding of legal compliance, risk management and corporate governance is essential for this role as well as experience of data analysis and MI reporting. Strong written and verbal communication skills are also essential for the role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.