Head of it service delivery jobs

We are currently looking for a Senior Service Manager to oversee safe houses  based in Liverpool, Manchester and Halton areas. This role is a chance to combine your leadership skills, compliance excellence and compassion.

In the role you will:

• Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
• Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
• Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
• Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives.

What we are looking for:

• Proven experience in team management and compliance within a care or support setting.
• Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
• Excellent communication, organisational, and IT skills.
• Experience in modern slavery support is desirable, but not essential as training will be provided.

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Closing Date: Monday, 29 December 2025 at 10:00 A.M.

Interview Date: TBC

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This role is a subject to satisfactory Disclosure & Barring Service checks.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

We’re looking for an organised and proactive individual to join our team as a Business Support & Finance Assistant. 

In this role, you’ll provide essential business and finance administrative support to the Society and Chief Executive, act as the first point of contact for general enquiries, and help ensure our workplace is effective, welcoming, and engaging. 

You’ll also assist with day-to-day financial processes, support key society meetings and events, and play a vital role in keeping everything running smoothly. 

If you’re detail-oriented, enthusiastic to contribute, and ready to make an impact, we’d love to hear from you! 

Click below to be directed to our recruitment portal, and find out more about the role and application.

About us

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

This is an exciting role with responsibility for both IT and Digital. You will actively implement new tools and platforms, oversee data protection compliance and cyber security, whilst developing effective policies and guidelines spanning our IT infrastructure. You will also take ownership of our digital strategy across all channels, driving service delivery and managing significant relationships, contracts and budgets. We will look to you to  lead digital transformation and champion innovation, whilst delivering workshops and training sessions to diverse colleagues. In short, you will be the catalyst that gets the most from our online presence, our technology and our vendors and partners, ensuring best practice and value in everything you do.

Hours: 35 hours per week.

Location: Hybrid working, with one day per week at our London office.

About you

Highly experienced as an IT thought leader and manager with technical experience, you will combine a strategic mindset with a truly hands-on approach. Developing  strategy, as well as leading and managing IT and digital change projects should be second nature to you.  Similarly, you will be experienced in mentoring teams and controlling websites, CMS platforms and integrated digital systems. A degree in Computer Science or a related discipline would be beneficial, alongside knowledge of data protection legislation, digital accessibility and inclusion, Squiz DXP, Azure, Intune and AWS. However your ability to communicate effectively with non-technical colleagues is just as important. Above all, you will bring everything it takes to get the most out of people, systems and budgets, with real passion for cutting-edge technology and the drive and determination to make things happen. 

How to apply

For further information about this Head of IT and Digital Services role, please download the recruitment pack which includes the job description and person specification.

To apply, please visit our website and submit your current CV with a covering letter clearly explaining why you would be suitable for the role.

Closing date: 30 November 2025.

Interview date: First and second-round interviews to be held w/c 8 December 2025.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

The Head of Operations at the Donmar Warehouse is a critical role working in collaboration with all Donmar departments, contractors and freelance staff to ensure the smooth, safe and efficient running of all operational, facilities and Health and Safety processes.

The role will manage the Facilities & Operations Coordinator and between the two posts ensure adequate coverage is in place across the required hours on a shift basis. The role requires coordination, communication and direction to external parties such as security, maintenance and suppliers to ensure all needs of the organisation are met, including some availability out of hours by phone and email for the most part, with time off in lieu given.

The Donmar Warehouse sites, where this role operates, comprise the theatre, offices, a residential flat and include kitchens, bathrooms, plant rooms, etc.

TERMS

Permanent, Full Time

Salary: £42,000 per annum

Working hours:

Shift based working pattern to ensure cover across Monday to Friday 8:30am-7pm with line report. On call and out of hours work as detailed in the job pack.

Key Dates
Applications Close at 10am on Monday 1 December

Late submissions will not be accepted.

Round One Interviews: week commencing 8 December

Round Two Interviews: week commencing 15 December

Handover Days: early to mid January 2026

We believe that representation matters; diversity of identity, of perspective and of lived experience enriches our work and our lives. We recognise that the Donmar and the wider theatre industry is not representative of contemporary society in terms of workforce, artists and audience. We particularly encourage applications from those who are currently under-represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio-economic background.

Duties and Responsibilities

Building Management

• Managing a shift-based work pattern between yourself and the Facilities Coordinator to provide minimum x1 on-site coverage between 8.30am - 7pm Monday - Friday (excluding public holidays).

Stakeholder Management

• Liaising with a variety of contractors, freelancers and internal staff to ensure all planned and unplanned maintenance is delivered to high standard and in a timely fashion.

Health & Safety, Security and Training

• Work closely with the Director of Technical and Production and external consultants/contractors to ensure the Health & Safety and Security compliance requirements of both buildings are met, including leading regular audits and inspections and carrying out/organising improvements across departments.

Project and Systems Management

• Being the first point of contact for all departments in the company on any issues that might arise with facilities or IT.

More information and the full list of duties and responsibilities is available on our Careers Page.

Person Specification

Essential

• Substantial experience in a management-related role, demonstrating evidence-based decision making and professional learnings. This role may suit someone with a background in Stage Management, Technical Management or Front of House Management.
• Understanding of theatre operations, processes, and roles — or experience working within a similar creative live performance environment.
• Experience in line management.
• Experience in managing external suppliers, contractors or freelancers.
• Experience writing, reviewing and managing process-related documentation, risk assessments and other pertinent documents.
• Experience of supporting the delivery of organisational strategy, through clear and effective planning and reporting.
• Experience of managing aspects of Health & Safety in a professional environment and an understanding of related legislation.
• Computer-literate, with the ability to learn and provide basic coaching on new IT systems and software, making the most of their capabilities.
• Ability to contribute to building, and effectively managing an operational budget.
• Excellent communication skills across all mediums (in person, phone, email and paperwork).
• Exceptional organisational skills; able to prioritise effectively, work under pressure, and adapt to new situations.
• Practical problem solver with a can-do attitude and keen attention to detail.
• Calm and level-headed, especially when faced with business-critical challenges. Prioritising, organising & communicating solutions to relevant parties in a timely manner.
• Proactive collaborator, communicator and negotiator. Able to build strong working relationships both internally and externally in order to anticipate and meet needs and challenges ahead of time.
• Ability to prioritise an ever-shifting workload with positivity, flexibility, tact and diplomacy to ensure both buildings run smoothly and safely even when new challenges appear.

Desirable

• IOSH qualification.
• Experience of managing Health & Safety in a professional technical, live-performance environment.
• Experience of planning and managing training and professional development.
• A functional understanding of IT systems and basic networking.
• Basic understanding of Health and Safety legislation related to the theatre industry. In particular COSHH, PUWER, CDM (2015), HSWA (1974).
• Knowledge and experience of the Theatre Green Book 2.0.
• Experience writing, reviewing and managing Operational and H&S policies.

Benefits

Holiday

Enhanced holiday scheme with 25 days a year (rising a day per year, up to 30 days) excluding Bank Holidays. 

Annual Birthday leave.

Benefits (post-probation and dependant on length of service)

6% employer pension contribution as part of the Donmar’s stakeholder pension scheme.

Enhanced maternity, paternity, and shared parental leave

Lifestyle

Season ticket loan (travel)

Subsidised local gym membership

£25 towards annual eye tests

Employee welfare programme 

Cycle to work bike loan scheme

Discount at Donmar bar on food and drinks 

Complimentary tickets to attend Donmar performances 

Professional Development

All staff training and professional development programme 

The Head of Organisational Delivery is the charity’s senior lead for ensuring our organisational systems, infrastructure, processes, and reporting frameworks run smoothly and efficiently. Working closely with the CEO, you will ensure the whole organisation has what it needs to deliver outstanding services.

You will oversee the Interim Services Manager, lead cross-organisational delivery projects, and ensure that contracts, reporting cycles, KPIs, and organisational compliance requirements are met on time, every time.

This role suits someone who is:

• Highly proactive — spots issues early and solves them quickly
• Delivery-driven — ensures actions are completed and followed through
• Decisive and structured — able to bring order and clarity
• A natural organiser — thrives on coordination, planning and making systems work
• Impact-focused — understands how strong organisational delivery enables strong frontline services
• Is hands-on – rolling up sleeves and engaging at all levels of the business

You will work at pace and take the initiative to keep the whole organisation aligned, efficient, and well-prepared for mobilisation and delivery.

Key Responsibilities

• Lead and drive cross-organisational delivery projects, ensuring timelines are met and actions completed
• Oversee organisational systems, tools, processes, and infrastructure
• Maintain oversight over contract performance, KPIs, grant delivery and reporting cycles
• Line manage the Interim Services Manager to support high-quality service delivery
• Collaborate closely with the CEO to drive organisational performance and delivery
• Ensure compliance, audit readiness, risk monitoring and governance frameworks are upheld
• Act as senior organisational liaison with commissioners, funders and partners
• Implement organisational improvements and embed them into practice

About You

We’re looking for someone who is confident walking into complexity and creating order. You will bring:

• Experience in organisational delivery, contract management or oversight within a charity or public service
• Ability to work at pace and take ownership of charitable and operational delivery
• Strong communication skills and confidence dealing with commissioners
• Excellent organisational, planning and problem-solving skills
• A proactive, calm and solutions-focused approach
• Ability to manage multiple priorities and follow through on actions
• Alignment with our mission to improve safety and outcomes for people affected by stalking

Desirable experience includes VAWG, criminal justice, safeguarding or small charity environments but, your ability to deliver, coordinate and lead is what matters most.

Head of Services and Impact

Location: Remote / Hybrid (minimum of one day per month at Cavell’s offices in Redditch, Worcestershire)

Employment Type: Full-time

Salary: £55k – £58k

Close Date: 2nd December

Cavell is transforming the lives of nursing and midwifery professionals facing hardship or crisis. Domestic abuse, cancer or financial hardship can happen to anyone, but who cares for the Carers when they need help?

As part of its 2026 – 2029 strategy, Cavell are seeking to diversify their services to ensure the support offer meets the evolving needs of the nursing and midwifery workforce. 

They are recruiting for a dynamic and compassionate leader to join the Senior Leadership Team, offering empowering line management to the Support team, leading on a data and insight strategy, driving service planning and improvement, working collaboratively to support the funding and marketing teams, identifying opportunities for new projects and services and leading Cavell’s insight and evidence work.

Key Responsibilities:

• Service Delivery and Oversight: Provide strategic and operational leadership for Cavell’s support team, overseeing casework delivery, monitoring workloads and ensuring service quality and consistency.
• Evaluation, Impact and Continuous Improvement: Designing and implementing robust evaluation frameworks, producing reports and dashboards, using insight to drive continuous improvement and ensuring Cavell’s impact evidence supports internal learning and drives external credibility.
• Funding and Partnership Support: Identify and shape funding opportunities, provide up-to-date data to strengthen bids, support the development of theory of change models, co-develop case studies and contribute to financial planning.
• Research, Insight and Opportunity Development: Conduct and commission research into external services, monitor national and local policy developments and funding landscapes and share insights on emerging needs.
• Championing the Nursing and Midwifery Workforce: Lead Cavell’s insight and evidence work, identify and analyse trends and systemic issues, collaborate with colleagues to translate data into compelling narratives and represent Cavell at external meetings.
• Leadership and Collaboration: Act as a senior leader within Cavell, building a strong, supportive working relationship with the Support team, foster cross-team collaboration and offer effective line management and development.

The Ideal Candidate

You’re an experienced charity leader with an empathetic, compassionate and proactive approach. You will have knowledge of support services and grant making systems and processes and competency in project management. You will have excellent communication and relationship management skills and live and breathe principles of Diversity, Equity and Inclusion.

We are looking for someone who:

• Has experience of coaching and developing a high-performing team.
• Has a sound understanding of governance, safeguarding and data protection.
• Has experience of researching need to inform the development of new products or services.
• Prides themselves on having effective negotiation and influencing skills as well as a good attention to detail.
• Is fully competent with IT including Microsoft Office.
• Has effective organisation and time management skills.
• Has experience of optimising a CRM database to effectively capture and manage data.
• Has a sound understanding of the mental health support services provision nationally.
• Has an understanding or empathy for the pressures facing nursing and midwifery professionals.

Our ideal candidate will also:

• Have experience in capturing and recording case studies and impact stories (desirable).
• Have experience of supporting survivors of domestic abuse (desirable).
• Hold a valid driving license (desirable).
• Have a Mental Health First Aid or similar qualification (desirable).

What Success Looks Like:

• The support team are engaged, supported and empowered to thrive.
• Cavell has an effective data and insight strategy, and the voices of nurses and midwives are amplified to contribute to national policy discussions.
• The service offer at Cavell meets the evolving needs of nursing and midwifery professionals with robust evaluation frameworks in place.

Benefits:

• A flexible, supportive working culture.
• 38 days of annual leave (including bank holidays).
• Up to an 8% employer pension contribution.
• Access to an employer assistance program.
• Enhanced sick pay (after probation).
• Enhanced family leave policies.

Application Process

Please click on the application page to download the full job pack prior to applying.

• Apply with your CV and a Cover Letter outlining why you’re interested in this role and how your skills and experiences would make you successful.
• There will be a 2-stage interview process with a virtual interview w/c 8th December and an in-person interview w/c 15th December.
• References and DBS check (upon successful offer).

We are looking for someone to join our Senior Leadership Team, providing strategic direction overseeing finance, HR and IT in a newly created role for the charity. This is an exciting opportunity to make a real difference to the people who access our services, working towards a safe home, better life and fairer future for everyone.

We were founded to help people facing the devastating effects of homelessness. Today, we also tackle the causes and consequences of poverty and inequality.

As Director of Finance and Resources, you will lead the financial strategy to underpin the overall organisational strategy, ensuring robust financial management, foster a supportive and inclusive workplace culture, and lead the development of digital systems that enhance service delivery and organisational resilience.

This is a hands-on leadership role where you will combine strategic insight with practical delivery.

You will bring:

· Senior leadership experience in leading a finance function, ideally in a charity or not-for-profit organisation 

· An accountancy qualification and excellent technical accounting skills

· A strategic mindset and experience of leading and managing change

· A collaborative leadership style with excellent communication skills

· Commitment to continuous improvement

The selection process will include two stages, an initial interview taking place on 3rd or 4th December via Microsoft Teams followed by a face to face interview on 9th December.

To apply, please submit your CV along with a cover letter no longer than 2 pages addressing how you meet the criteria in the person specification.

Supporter Experience Executive

• Hours: Full time - 37.5 hours per week 
• Location: Oxford and Hybrid
• Salary: £25,087 - £32,376 per annum
• Closing date: 4th December 2025 at 12 noon
• Interview date: 10th December 2025

Join our team and help make a difference!

Helen & Douglas House is at an exciting point in its journey with a new CEO and a bold five-year strategy. We’re looking for a Supporter Experience Executive to play a vital role in delivering exceptional supporter care and ensuring our fundraising activities run smoothly.

About the Role

As part of our Fundraising Team, you’ll be the first point of contact for our supporters, providing outstanding customer service and stewardship. You’ll manage supporter enquiries, coordinate campaign and event fulfilment, and ensure accurate data handling in line with GDPR and fundraising regulations.

Your responsibilities will include:

• Managing supporter inboxes and handling enquiries with compassion and professionalism.
• Delivering excellent supporter care, including thanking and stewardship.
• Coordinating fulfilment for campaigns, appeals, and events.
• Maintaining accurate supporter records and optimising Gift Aid opportunities.
• Supporting fundraising events and cross-team initiatives.

About you:

• We’re looking for someone who is:
• Experienced in a supporter or client-facing role with exceptional customer service skills.
• Highly organised, able to manage multiple projects and deadlines.
• A strong communicator with excellent attention to detail.
• IT literate, with proficiency in Microsoft Office (CRM experience is a bonus).
• Positive, proactive, and committed to continuous improvement.

Why Join Us?

You’ll be part of a passionate team making a real difference to families and children. We offer a supportive environment, opportunities for development, and the chance to contribute to an ambitious new strategy.

Standard DBS check required.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Closing date 4th November 2025 at 12 noon

Helen & Douglas House

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.

We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.

Over the last four years, the current Head of Funding & Partnerships has secured over £10m from trusts, foundations and housing associations to help HACT deliver its charitable purpose. In the next three years, our objective is to increase this amount. We want to hear from you if you believe you can support HACT deliver on our ambition. 

ROLE DESCRIPTION

The Head of Funding and Partnershipsis a key member of HACT’s Leadership Team and leads the organisation’s business development, tendering and fundraising function. As part of the management tier, the role is responsible for scaling HACT’s impact across and beyond the housing sector through innovative commercial approaches, strategic fundraising, and exceptional customer relationships.

This position combines fundraising expertise, partnership building, developing and maintaining high-value relationships with funders, partners, and clients, as well as market intelligence. It identifies new opportunities for R&D development, pipeline growth, product sales and tender submissions while managing core business development activities that support HACT’s strategy.

The Head of Funding and Partnerships creates and executes annual fundraising and commercial plans, fosters collaborative relationships across the organisation, and embodies HACT’s values through transparent, supportive leadership. From time to time, the role presents to the Trustee Board and provides strategic advice and leadership to the executive team.

JOB PURPOSE

To lead HACT's fundraising, tendering and business development function, delivering ambitious fundraising targets while providing strategic market insights that drive organisational growth and innovation.

Responsibilities

Strategic fundraising leadership

• Create and deliver a fundraising strategy aligned with HACT's business strategy and ambitious growth target, with annual and multi-year targets
• ·Identify new funding opportunities through market research, relationship building, and strategic intelligence
• Lead the development of high-quality tender responses and proposals
• Maintain a register of frameworks and procurement opportunities aligned to HACT’s strategic priorities
• Oversee the production of high-quality client proposals within agreed deadlines, ensuring compelling cases for support

Partnership building:

• Develop and maintain relationships with corporate sponsors, foundations, and other organisations to create mutually beneficial partnerships.
• Manage existing funder relationships to ensure satisfaction, retention, and growth of funding commitments
• Support cross-sector collaborations, innovation pilots and consortium funding bids.

Market intelligence & business development

• Contribute to organisational strategy development through participation in Leadership Team activities
• Proactively identify collaboration and innovation opportunities, supporting business growth and diversification
• Provide market insights that enable R&D development, supporting innovation and new service creation and market analysis to support pipeline growth in new markets and enhance existing product sales
• Collaborate with colleagues to identify emerging trends and opportunities in the housing and social value sectors
• Contribute to strategic decision-making through robust market intelligence and competitive analysis

Cross-functional collaboration

• Work closely with the Head of Communities and Projects to ensure project delivery meets funder expectations, leading on managing key grant funding relationships
• Work closely with the Head of Marketing to align fundraising and marketing strategies for maximum impact
• Work closely with the Head of Services to create proposals that maximise income opportunities
• Work closely with Head of Customer to identify commercial opportunities and enhance service delivery, using insights form Social Value Insight to strengthen funding propositions.
• Work with the Head of Business Functions to develop commercial pricing and funding models and ensure compliance with due diligence and funder requests.
• Support colleagues across the organisation by providing proposal support, market insights and funding intelligence

Team leadership & operational excellence

• Line manage and develop the Funding and Insights Officer, providing coaching, guidance, and performance management
• Develop and implement Service Level Agreements (SLAs) for proposals and grant applications to ensure consistency and quality
• Establish accessible, reliable management information systems to track performance and inform decision-making
• Ensure efficient processes and systems that support high-quality proposal development, tender submissions and relationship management
• Leverage AI tools and platforms to enhance business development processes
• Champion the adoption of AI-enabled solutions to improve productivity, personalise engagement strategies, and uncover new opportunities for innovation and collaboration.

Strategic leadership & culture

• Actively model HACT's values and behaviours by consistently demonstrating supportive, transparent and collaborative leadership
• Contribute to an inclusive and respectful organisational culture through positive leadership and team engagement
• Lead by example as a key member of HACT's Leadership Team, embodying our values across all internal and external relationships
• Champion cross-functional collaboration and knowledge sharing to maximise organisational effectiveness

REQUIRED SKILLS

Experience & skills

• Proven track record in senior fundraising roles, with demonstrated success in securing and managing significant grants from charitable foundations, government, and other funding bodies
• Demonstrated success in proposal writing, developing tenders and commercial bids
• Strong background in business development and market research, ideally within the charitable or public sector
• Experience in relationship management with high-value stakeholders and complex funding organisations
• Strong communication, influencing and project management capabilities
• Demonstrated ability to create and deliver strategic fundraising plans aligned with organisational objectives
• Strategic thinking ability combined with practical execution and attention to detail
• Resilience and adaptability in a dynamic funding environment.
• Knowledge of the social housing sector (desirable).
• Ability to identify and apply AI-driven tools to enhance business development activities and using AI to streamline workflows, personalise engagement strategies and uncover new growth opportunities.

Knowledge & understanding

• Deep understanding of the UK funding landscape, including charitable foundations, government funding streams, public procurement frameworks and social investment
• Knowledge of the housing sector, social value, or community development preferred
• Understanding of R&D funding mechanisms and innovation support programmes
• Familiarity with grant management processes and funder compliance requirements
• Knowledge of market research methodologies and competitive intelligence gathering

Personal qualities

• Exceptional relationship-building and networking skills with ability to engage stakeholders at all levels
• Strategic mindset with ability to identify opportunities and translate them into actionable plans
• Strong communication and influencing skills, both written and verbal
• Collaborative leadership style that embodies transparency, respect, and inclusivity
• Excellent project management and prioritisation skills with ability to manage multiple complex workstreams
• Resilience and adaptability in a dynamic funding environment
• Passion for HACT's mission and commitment to social impact in the housing sector

Technical competencies

• Proficiency in CRM systems and database management for relationship tracking (ideally HubSpot or Salesforce)
• Advanced skills in proposal writing, bid development, and presentation creation
• Experience with project management tools and budget management systems
• Understanding of due diligence processes and compliance requirements
• Knowledge of social impact measurement and evaluation frameworks

Desirable requirements

• Professional qualifications in fundraising (IoF membership) or business development
• Experience working in or with housing associations, local authorities, or social housing sector
• Knowledge of social value frameworks and impact investment principles
• Experience in managing EU or international funding programmes
• Understanding of research and development processes in policy or practice areas

JOB ACCOUNTABILITIES

• Leads the successful delivery of strategic fundraising and business development projects, ensuring high-quality outputs, stakeholder engagement, and funder satisfaction.
• Secures project funding through strategic relationship-building, proposal development, and targeted fundraising activities.
• Develops and maintains accessible management information systems to support .
• Implements service level agreements (SLAs) for proposals to ensure consistent quality and timely delivery across grant applications and business development outputs.
• Builds new relationships with charitable funders while sustaining and growing existing partnerships to diversify income streams.
• Embeds HACT’s values through inclusive leadership, fostering a collaborative culture and modelling best practice across the organisation.

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

ABOUT HACT

Innovation. Collaboration. Insights.

It’s what we’ve always done.

As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.

By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.

This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.

Interviews expected to take place on week commencing the 15th December. 

Hours: Full-time

Pay: Up to £51,100 GBP gross per annual (dependent on experience)

Duration: Permanent

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Do you have the strategic insight and operational expertise to ensure strong and effective financial leadership in a fast-growing humanitarian organisation?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to grow and scale its impact, we are strengthening our financial capacity to meet rising humanitarian needs. In this context, the new Head of Finance (UK) will play a pivotal role in ensuring the strength, integrity and effectiveness of UK-Med’s financial management.

You’ll lead the operational finance function overseeing budgeting, financial reporting, payroll, treasury and grant management, and support for fundraising, ensuring the organisation has the financial resilience to deliver life-saving humanitarian responses around the world.

Based in the UK, this role is central to maintaining high standards of financial governance, supporting sound decision-making, managing risk and ensuring effective systems, policies and processes. You’ll work closely with our Associate Director of Finance and senior leadership team, while leading and developing a high-performing finance team.

This is an exciting opportunity for someone who thrives on supporting operational delivery, ensuring high-quality financial reporting, and strengthening systems. You’ll bring together technical excellence and strong leadership skills, working collaboratively and effectively in a complex, fast-changing environment. Your contribution will directly enable UK-Med to respond rapidly to emergencies and make a tangible impact on people affected by crises.

We offer a competitive salary and benefits, a collaborative and supportive working environment, and the opportunity to make a real difference through humanitarian work.

UK-Med is a growing and ambitious organisation with a passionate team of staff, members, and volunteers. This is a truly exciting opportunity to shape the future of our financial function and support our mission to provide healthcare in emergencies worldwide.

How to apply

We strongly recommend that you read the Candidate Information Pack – Head of Finance (UK) - November 2025 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through ouronline jobs portal.

Response to the following question:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification

Please apply as soon as possible and no later than Tuesday 2nd December 2025

Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Hours: Full-time

Pay: Up to £51,100 GBP gross per annual (dependent on experience)

Duration: Permanent

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Do you have the expertise to ensure strong financial systems, compliance, and controls in a growing humanitarian organisation?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to expand its global reach and strengthen its international operations, we are investing in the financial leadership that underpins our humanitarian impact. In this context, the new Head of Finance (International) will play a pivotal role in ensuring the integrity, effectiveness, and resilience of UK-Med’s global financial management.

You’ll oversee financial governance, compliance, and grant management across our international programmes, ensuring that systems and reporting are robust, efficient, and aligned with donor and statutory requirements. Based in the UK, you’ll work closely with colleagues across Finance, Operations, and Programmes to strengthen financial controls, manage risk, and support sound decision-making that enables UK-Med to respond rapidly and effectively to humanitarian crises around the world.

This is an exciting opportunity for someone who thrives on supporting operational delivery, ensuring high-quality financial reporting, and strengthening systems. You’ll bring together technical excellence and strong leadership skills, working collaboratively and effectively in a complex, fast-changing environment. Your contribution will directly enable UK-Med to respond rapidly to emergencies and make a tangible impact on people affected by crises.

We offer a competitive salary and benefits, a collaborative and supportive working environment, and the opportunity to make a real difference through humanitarian work.

UK-Med is a growing and ambitious organisation with a passionate team of staff, members, and volunteers. This is a truly exciting opportunity to shape the future of our financial function and support our mission to provide healthcare in emergencies worldwide.

How to apply

We strongly recommend that you read the Candidate Information Pack – Head of Finance (International) - November 2025before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Response to the following question:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification

Please apply as soon as possible and no later than Tuesday 2nd December 2025. Interviews are likely to take place during the week commencing 15 December 2025.

Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful..

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Location: Lancashire 

Interviews: 04/12 face-to-face at Burnley Methodist Church (Hargreaves Street, Burnley, Lancashire, BB11 1DU) 

Join The King's Trust as a Delivery Manager and play a pivotal role in transforming lives. You'll oversee the design and execution of youth programmes that build confidence, skills, and pathways into education and employment for 16–30-year-olds in Lancashire. Collaborating with a passionate team and partners across the country, you’ll lead frontline delivery, ensuring high-quality, inclusive, and impactful services that meet the diverse needs of young people. This role will involve leading our Foundations and Outreach teams to both ensure that we deliver quality Epxlore and Get Started programmes across Lancashire, and lead on the recruitment of young people to a variety of King’s Trust programmes.

If you're an inspiring leader with a passion for purpose, strategic mindset, and proven experience managing people, programmes and partnerships, this is your chance to make real change happen. At The King’s Trust, you’ll not only help shape futures but grow your own in an inclusive, values-led organisation that champions diversity, equity, and personal development every step of the way. 

We’re particularly keen to encourage applications from candidates from ethnic minority backgrounds, to help us better reflect and serve the diverse communities we work with. Let’s make a difference, together.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Corporate Partnerships Manager

Service: External Engagement

Location: Hybrid Head office or Homebased

Hours: 37 hours per week (full-time) – there is flexibility to work this role part-time, between 28 - 37 hours per week

For Head Office based roles, we typically work 2 days a week in the office. We also offer the flexibility to work fully remotely. Our office space is wheelchair accessible and located in London, N1

Salary: Starting at £34,256 and rising to £36,158 FTE per annum, plus an additional Inner London weighting (£3,866 FTE per annum) for hybrid London based or £480 FTE per annum for homebased

Contract type: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Family Action has an exciting corporate partnerships programme which has expanded considerably in the past five years. This is a great time for an ambitious and driven fundraiser to join our high performing team and make your mark in contributing to its continued success. Reporting into the Head of Corporate Partnerships, this role will focus on account management including leading on our flagship strategic partnership with Barclays. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our operational colleagues delivering Family Action’s vital services.

Main Responsibilities:

• Overall account management responsibility for key partners including our flagship corporate partnership with Barclays.
• Delivering exceptional account management and meeting agreed partnership objectives on programme impact, income, communications, and engagement.
• Building strong networks and working relationships, both internally and externally, by successfully engaging and influencing stakeholders at all levels.
• Project managing strategic activities, from inception to delivery, and delivering against shared and charity specific goals.
• Proactively seek opportunities to grow our partnerships, maximising income and engagement, and raising external awareness of Family Action’s brand and our work.
• Contributing to the development and success of the Corporate Partnerships Team, support cross-team projects and take on additional tasks and responsibilities as required.

Main Requirements (for details check the job description and person specification):

• Minimum one year’s previous experience of working as a corporate fundraiser in the charity sector or equivalent account management experience in a similar field.
• Experience of working on high value, multi-faceted corporate partnerships which encompass stakeholder management, income generation, employee engagement and fundraising, and communications and campaigns.
• Experience of meeting and exceeding challenging income targets.
• Experience of engaging and influencing with senior stakeholders.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata if job is taken part-time)

- up to 6% matched-pension contributions

- flexible working arrangements

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Follw the link to our Careers Hub and apply via our website by clicking the ‘Apply’ link and fill out our digital application form

· Closing Date: Wednesday 3rd December 2025 at 23:59

Interviews are scheduled to take place from 15th – 19th December 2025, virtually, with slots throughout the working day.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Reporting to: CEO
Contract: Permanent
Salary: £27,700 - £33,800 pro rata
Hours: 35 hours per week. On site. Some evening and weekend work may be required.
Location: Charleston in Firle (BN8 6LL) & Charleston in Lewes (BN7 1FB)

The Facilities Manager will ensure a safe, well-maintained, and welcoming environment across Charleston’s two sites at Firle and in central Lewes. The postholder will oversee the day-to-day facilities operations of both sites, including security, building maintenance and health & safety procedures.This role requires the post holder to carry out physically demanding tasks such as moving furniture and other manual handling.

Duties and responsibilities
Operations and facilities

• Responsibility for the management of Charleston’s buildings and facilities.
• Coordinate and oversee cleaning, maintenance, utilities, and supplies, ensuring smooth, cost-effective operations.
• Manage supplier and contracts relationships including waste management, building maintenance, cleaning and security; review chosen suppliers against Charleston’s criteria including value for money.
• Act as the main contact for tenants and ensure efficient resolution of queries.
• Oversee the relationship with the external IT provider to ensure organisational IT requirements are met and value for money achieved.
• Work closely with the Head of Collections and Research and Head of Exhibitions to maintain excellent environmental conditions for the protection of the house and objects.
• Proactively improve the sites in collaboration with the Visitor Experience Manager, leading on wayfinding, sustainability, and access initiatives.
• Actively manage and monitor the annual operations and utilities budgets, seeking cost savings and service improvements through regular contract reviews.
• Maintain records to ensure any discrepancies are followed up, allowing pro-active, timely review of invoices.

Site maintenance

• Schedule and manage routine, preventative, and emergency maintenance.
• Ensure regular inspections of plant and equipment to deliver safe operational standards, documenting results and addressing concerns proactively.
• Carry out maintenance requirements and lead on scheduling external contractors as required.
• Schedule regular contractors as required for servicing and maintenance visits.
• Hands-on approach with the ability and willingness to carry out minor repairs and fixes as needed.
• Actively manage and monitor the budget for site maintenance.
• Research and source cost effective and sustainable materials and supplies.
• Maintain records to allow proactive timely review of invoices and follow up of any discrepancies.

Health and Safety

• Lead annual health and safety reviews and ensure compliance with all regulations.
• Support the development of comprehensive method statements and risk assessments for all areas of work throughout the gallery, ensuring compliance with health and safety regulations.
• Carry out operational maintenance work identified by Health and Safety assessments.
• Attend and contribute to monthly Health & Safety meetings.
• Work with the Visitor Experience Manager to ensure all facilities are accessible and inclusive for visitors with additional needs.

Emergency and security procedures

• Act as a keyholder and respond to emergency callouts as required.
• Manage building security systems and records and serve as Fire Marshal.
• Lead staff inductions on emergency and security procedures.

General duties

• To act at all times in the best interests of Charleston.
• Ensure that data capture, storage and processing related to finance and resources activity complies with Charleston’s policies and GDPR regulations.
• Undertake any other duties as agreed with your Line Manager.
• To work flexibly to best meet the needs of the organisation.

This list of duties and responsibilities is not intended to be exhaustive. The job holder will be expected to take on additional tasks when required; these tasks will be in keeping with the general profile of the role.