210 Head of supporter growth jobs
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high-quality advice face to face, over the phone and digitally.
There’s no ‘average’ case – our advice is tailored, but our standard of excellence is identical for every client. You will play a key role in ensuring that our services are community focused, impactful and sustainable.
As a newly created position, this role offers a unique opportunity to shape its direction, innovate, and directly define its success. You will operate with high levels of autonomy, while being fully backed and championed by Trustees and the wider Senior Leadership Team (SLT), consisting of:
- Chief Executive Officer
- Head of People, Culture & Resources
- Head of Advice Standards & Delivery
- Head of Partnerships, Data & Impact.
The Head of Partnerships, Data & Impact will provide strategic leadership for CABB’s generalist and community-based advice services, while driving organisational growth through strategic partnerships, data analytics and social impact storytelling. This role bridges operational delivery with external system integration, using hyper-local data to ensure our services directly meet the evolving needs of residents in the specific communities where help is needed most. By leveraging client insights to drive Research & Campaigns activity and inform strategic funding bids, you will articulate our organisational impact using partner-aligned terminology – translating advice outcomes into language that directly resonates with health, statutory and VCSE stakeholders (such as health inequalities, demand management, Marmot principles, and prevention) – to build strong, collaborative pathways.
Key elements and tasks within this role include:
- Data insight & impact strategy development with organisational data analysis, trend forecasting, research & campaigns and evidencing social return on investment. Leverage client data to produce high-impact insight reports, drive local, regional and national campaign work.
- Shape the future of service delivery by embedding sustainable ways of working, processes and performance frameworks, leading evidence-based recommendations that support CABB’s long-term operating model and growth ambitions, to meet client demand.
- Collaborate and build relationships across VCSE/statutory, health and wider systems, including colleagues across CABB and wider stakeholders, build positive and professional relationships with partners and contract/ funder relationships within the scope of this role. Foster positive relationships with Head of Advice Standards & Delivery, and wider SLT, deputising as required.
- Support community & generalist services through senior oversight of generalist advice teams and managers, but frame responsibilities around high-level service performance, governance and client outcomes, aligned to advice standards.
- Drive service improvement & innovation using data and technology to support continuous improvement, contribution to organisational strategic pillars and values.
Equality, Diversity, Inclusion & Belonging (EDI&B):
We believe inclusion is a social justice issue - a principle that underpins our EDI&B work. To that end, we particularly welcome applications from local individuals who are representative of the local communities we serve - this is not just a matter of diversity but of strategic importance to ensure our services are grounded in the realities of our communities.
Benefits
We value the people who work here. The following are included within the employee remuneration packages as standard;
A flexible 35 hour working week (for full time employees)
Generous holiday entitlement – starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time
Additional day off for your birthday
5% employer contribution pension scheme
Access to 24/7 confidential telephone counselling and structured counselling support
Access to online GP and telephone counselling services
Enhanced family friendly leave and occupational sick leave
Access to ‘Blue Light Card’ and other charity discount schemes
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year.
The client requests no contact from agencies or media sales.
We are seeking an experienced, inspirational and forward-thinking Head of Dog Training & Client Services to lead one of the charity's most important service areas.
Reporting directly to the Chief Executive Officer and forming part of the Senior Leadership Team, this role provides strategic and operational leadership across our Training Department, including Puppy Development, Dog Supply, Instructor Services and Client Services functions.
This is an exciting opportunity for a motivated individual to shape the future of our training and client services, lead a dedicated team of professionals, and ensure the highest standards of support for both our beneficiaries and assistance dogs.
As Head of Dog Training & Client Services, you will be responsible for the overall leadership, performance and development of the Training Department.
You will work closely with senior staff to ensure the successful delivery of our assistance dog programmes, while driving continuous improvement, innovation and organisational growth.
The role combines strategic leadership with operational oversight and is ideal for someone who is passionate about achieving excellent outcomes for both people and dogs.
To provide assistance dogs to support those with disabilities and long-term medical conditions leading to safer and more independent lives.
We are looking for a strategic, hands-on communications leader with strong press relations experience who can help raise Borne's profile, lead our strategic communications, grow awareness of our mission to prevent preterm birth, and reach new audiences.
This is a key leadership role in a small, but ambitious charity at a moment of real momentum, growing in terms of reach and influence. Marketing and communications will be central to helping Borne take our next steps forward.
About You
You are a collaborative, strategic communicator with the confidence and experience to raise the profile of a growing charity. You combine excellent judgement with strong press relations expertise and know how to turn organisational ambition, scientific progress and human stories into compelling public narratives.
Why Join Us?
- Play a senior role in a purpose-led charity tackling one of the most urgent challenges in maternal and infant health.
- Join at a pivotal moment, with a refreshed brand, revamped website and new marketing strategy already in place.
- Help take Borne to the next level by raising our profile, increasing awareness and supporting ambitious plans for growth.
- Work closely with a committed team, expert researchers, supporters, ambassadors and partners.
- Shape a communications function that is inclusive, ethical, ambitious and rooted in real-world impact.
Borne's mission is to fund research to advance our knowledge of pregnancy and childbirth, and improve the lives of mothers and babies.

The client requests no contact from agencies or media sales.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.
At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.
Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.
The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.
The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.
The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.
As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.
This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.
Key responsibilities
Strategy and Leadership
- Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
- Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
- Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
- Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
- Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms
- As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
- Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning
- Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer
Volunteering programme
- Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
- Oversee programme quality and effectiveness across all volunteering activities.
- Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
- Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
- Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
- Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.
Pro Bono programme
- Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
- Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
- Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
- Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
- Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
- Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
- Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery.
- Ensure an effective team approach to project identification, prioritisation and matching across the programme.
- For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
- Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
- Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
- Own quality assurance, review programme outcomes and impact data to drive continuous improvement
- Collaborate with the Events team to design and run relevant supporter engagement events.
Relationship Management and Donor Engagement
- Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
- Lead strategic account management of donors and supporters.
- Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
- Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
- Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
- Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.
Operations, Systems and Reporting
- Oversee the effective administration and operational delivery of the engagement function.
- Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
- Maintain oversight of engagement pipelines, financial tracking and programme reporting.
- Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
- Develop and improve systems, processes and operational efficiency across the engagement function.
- Ensure all activities comply with organisational policies, procedures and best practice.
Cross-Organisational Working
- Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
- Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
- Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
- Attend and support Impetus events where required.
- Represent the Philanthropy team on internal projects, working groups and committees.
- Support wider team priorities and contribute to a collaborative and inclusive working culture.
Person specification
Essential
- Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
- Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
- Experience translating strategic priorities into operational plans, objectives and delivery.
- Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
- Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
- Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
- Strong analytical and organisational skills.
- Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
- Excellent written and verbal communication skills.
- Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
- A collaborative and flexible working style with the ability to work cross-functionally.
- Commitment to the mission and values of Impetus.
- A strong commitment to equality, diversity and inclusion.
- Experience working in, or closely with, the charity, youth, education or employment sectors.
Desirable
- In depth understanding of the corporate donor and philanthropy landscape.
- Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
- Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
- Experience working with Salesforce.
- Expertise in evaluation or impact measurement.
- In-depth understanding of the education and/or youth employment sectors in the UK.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 20th September 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 28th September 2026.
2nd Interviews will take place on w/c 5th October 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Brief role description:
The Head of International Growth is a new strategic leadership role that will enable parkrun to unlock dynamic, sustainable growth across some of key geographies — currently Europe, Africa, and America, though these may evolve over time. Reporting to the CEO and working closely with the Global Heads of Commercial, Legal and Governance and Event Delivery and Volunteering, the successful candidate will lead the development and execution of parkrun’s international growth strategy. They will support country managers and regional teams to build scalable, values-led operations that drive participation, social impact, and revenue, while ensuring alignment with parkrun’s global purpose and compliance standards. The role will also oversee market analysis, prioritisation, and partnership development, with accountability for growth KPIs, budget oversight, and cross-functional collaboration to deliver measurable impact across existing and new countries.
This role will:
-
Work with country and regional managers to build parkrun’s international strategy, identifying opportunities to grow parkrun both within our existing footprint and also into new countries.
-
Develop parkrun’s strategic connectivity and brand awareness in key countries, building advocacy for our vision and purpose.
-
Enable sustainable commercial growth by building and delivering revenue strategies tailored to the regional opportunities and overseeing budgets
-
Provide inspirational leadership to Country and Regional Managers and advocate for their needs to the Global leadership team.
-
Be an expert at strong relationship building including via virtual channels and be prepared to work flexibly to manage a broad geographic remit. This will include some travel but much of the work will need to be conducted virtually.
About parkrun
parkrun is a health and wellbeing charity and our vision is to create a healthier and happier planet.
Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. Our mission is to transform lives by empowering people to be active, together, outdoors in their local community. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity.
In 2026 we celebrated our 1 millionth event and regularly have 500,000 people participating in parkrun each weekend. parkrun spans over 3000 locations in 23 countries with more than 12 million people registered, and counting.
And we have really only just begun.
Main responsibilities:
-
Strategic Influence & Stature: Drive the overall presence, reputation, and stature of parkrun across North America, Europe and Africa. Champion Parkrun's mission to break down barriers to physical activity, establishing the brand as a recognised and respected leader in community health and wellbeing.
-
Strategic Partnerships & Coalitions: Cultivate and secure strategic relationships across commercial, governmental and participation based stakeholders, creating a network of advocates for parkrun’s vision and ambition aligned to strategic aims.
-
Revenue Generation & Sustainability: Working with the Global Commercial team, design and execute commercial revenue strategies tailored to North America, Europe and Africa. Identify, negotiate, and secure sustainable funding streams, corporate sponsorships, and grants and foundations which ensure regional financial self-sustainability and fund future international expansion.
-
Participation Growth: Support local teams to hit country participation growth targets and explore approaches to accelerate growth, using data‑driven decision‑making and insight generation to evaluate performance and continuously refine growth approaches across all regions, working closely with the Head of Event Delivery.
-
SLT Advocacy & Cross-Functional Alignment: Act as the strategic voice for international growth to the Senior Leadership Team (SLT). Make compelling cases for support for central resource allocation (e.g., technology, communications, operational support) to enable regional success.
-
People Leadership & Staff Performance: Line manage, mentor, and hold Country Managers and Regional Managers accountable across target countries. Foster a culture of high performance, professional growth, and strategic and values alignment across remote international teams.
-
Budget Ownership & Governance: Oversee regional financial health, budget creation, and resource allocation in collaboration with global finance. Maintain strict governance and multi-jurisdictional legal and regulatory compliance across all operating countries within the portfolio.
Desirable experience requirements:
-
Executive Presence: Skilled at developing a clear strategy and advocating for its successful implementation to country boards, Global colleagues and key external stakeholders.
-
Senior Strategic & Commercial Leadership: Proven track record of expanding organisational footprints, stature, and/or brand influence across complex international regions (ideally within Europe, North America and/or Africa).
-
High-Level Relationship Management: Extensive experience building strategic, peer-level partnerships with corporate executives, government bodies, media or national sporting organisations.
-
Securing Commercial Revenue: Demonstrated success in personally identifying, structuring, and closing revenue-generating partnerships.
-
Senior Line Management: Substantial experience in direct line management, creating a cohesive team in spite of being geographically dispersed.
-
Financial & Budgetary Oversight: Proven expertise in managing multi-currency operational budgets, resource allocation, and long-term financial sustainability models.
Most relevant skills:
-
Strategic Influence & Diplomacy: Outstanding capability to negotiate, persuade, and build high-level alliances across commercial, government, and sport / mass participation sectors.
-
Commercial Strategy & Deal Making: Sharp business acumen to turn brand presence into long-term commercial, sponsorship, and grant funding revenue streams.
-
Executive Advocacy & Communication: Exceptional presentation and storytelling skills, able to articulate regional priorities persuasively to SLT / Board and to external partners.
-
People & Performance Leadership: Strong coaching and management skills to motivate regional leads, set clear targets, and elevate staff performance.
-
Financial Management & Accountability: Rigorous budget oversight, forecasting capability, and financial discipline.
-
Cultural Intelligence & Flexibility: Deep cultural awareness and adaptability to navigate political environments and diverse operating landscapes across different geographies.
Please contact Elizabeth Duggan, Global CEO, if you would like to find out more about the role.
parkrun Limited is the company responsible for delivering parkrun in the UK.



The client requests no contact from agencies or media sales.
Love meeting donors, building relationships and securing meaningful funding for a compelling cause?
At Target Ovarian Cancer, we're looking for a talented relationship fundraiser who thrives on connecting passionate supporters with causes that change lives.
This is an exciting opportunity for an experienced major donor fundraiser who enjoys being out meeting people, uncovering opportunities, securing significant gifts and developing long-term partnerships that make a real difference.
You'll inherit and grow a portfolio of high-value supporters, develop new donor relationships, and work with philanthropists and trusts and foundations who want to help stop ovarian cancer devastating lives.
If you're energised by donor meetings, comfortable leading funding conversations, and motivated by turning warm relationships into transformational gifts, we'd love to hear from you.
About the role
As our Senior Philanthropy & Partnerships Manager, you'll play a pivotal role in growing income from major donors, trusts and foundations, and strategic funding partners.
Working closely with the Head of Philanthropy & Partnerships, Director of Fundraising & Engagement, Chief Executive and Trustees, you'll identify and cultivate new opportunities, develop compelling funding propositions and deliver outstanding stewardship that inspires long-term support.
A significant proportion of this role is externally focused. You'll spend time meeting donors and prospects, building relationships, understanding motivations, presenting opportunities and making asks.
To be successful, you'll be supported by a dedicated Philanthropy & Partnerships Programme Manager who leads on donor events, reporting, stewardship support and CRM optimisation, allowing you to focus on building relationships and generating income.
Why join us?
For the right candidate, this could be a career defining role at an organisation that has the credibility, leadership and propositions to deliver transformational funding growth. Working in a supportive but driven department, with two experienced high value fundraisers within the senior leadership team and a supportive board, this is a real opportunity to make your mark.
We’re targeting what’s important – symptoms awareness, life-saving early diagnosis, better treatments and support



The client requests no contact from agencies or media sales.
In this role you are responsible for day-to-day operational activity across both finance and
HR functions, working closely with the Finance Officer and reporting to the Head of Finance
(with ‘dotted line’ reporting to Director of Finance and Operations in respect of HR activity).
The role requires effective use of systems to enable efficient processes, with responsibility
for data held on the HR system and management of routine employee related processes
including recruitment and onboarding. The role also shares responsibility for processing
invoices and payments on the finance system, responding to queries from colleagues and
3rd party partners. You will provide support for Head of Finance and Director Finance and
Operations where required, including data analysis, reporting and preparation of returns
across both finance and HR remits.
How to apply
To apply for this role please send your CV and cover letter (maximum two pages)
including responses to the three questions below:
1. Tell us about a time when you identified a process that could be improved or made
more efficient. How did you approach making the change, and what did you do to
ensure the process was accurate, consistent and effective?
2. Describe a situation where you had to handle sensitive financial or employee
information while also resolving a difficult or confidential issue. What approach did you
take?
3. Give an example of when you have had to manage competing priorities. How did you
decide what to do first, and how did you ensure important deadlines were met?
HR and Recruitment
• Maintain accurate data on our HR system including starters,
leavers, holiday and other absences
• Report on key employee metrics including sickness absence,
holiday, TOIL, diversity
• Support line managers with recruitment activity including
making effective use of the Applicant Tracking System to
ensure a good candidate experience and to report recruitment
metrics to enable continuous improvement
• Manage onboarding for new starters including reference
requests, pre-employment checks, induction processes
• Coordinate arrangements for training sessions for staff
• Support Head of Finance with monthly payroll processes
• Support Director of Finance and Operations in maintaining and
publicising HR policies, keeping the Employee Handbook
current
• Maintain up to date employee guides and templates for key HR
processes including appraisals, mid year reviews, recruitment,
induction, flexible leave
Finance Administration
• Maintain appropriate employee access to Finance Systems,
including being able to claim staff expenses and raise sales
invoice requests, and support employees in using these
systems.
• Respond to queries in the central accounts mailbox, liaising
with internal and external stakeholders.
• Support Head of Finance and Finance Officer with Purchase
Ledger, including posting and payment of supplier invoices in a
timely manner, ensuring accurate coding and authorisation in
line with limits, maintenance of supplier accounts,
reconciliations and remittances.
• Support Head of Finance and Finance Officer with management
of company credit cards and virtual cards, including reconciling
statements and accurate posting to the ledger.
• Assist in raising sales invoices and accurately recording income.
• Assist with Credit Control, chasing overdue debts and reporting
to the Head of Finance.
• Support Head of Finance with analysis of financial data from
the finance system (Xero) for reporting and other ad-hoc
purposes
• Assist in maintaining up to date procedures.
There is an opportunity to attend theatre press nights where
appropriate and to take advantage of trade tickets when offered
This role sits within the Finance and Operations team whose focus
is to ensure the organisations operate as effectively and efficiently
as possible. Our team operates across Finance, HR, Technology,
Facilities and Compliance, to ensure that systems and processes
are set up which promote smooth delivery and support the work
of the organisations. This includes adherence to regulatory
requirements and best practice standards
Our vision is a dynamic, sustainable and world-class theatre sector and our mission is to champion theatre and support our members.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.
To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Head of Fundraising role. You will lead and work closely with the Trusts & Foundations Officer, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to deliver an annual income target of £400K+.
Role
The Head of Fundraising is a senior leadership role with overall accountability for the strategic development, operational effectiveness and performance of all fundraising activity at Greyhound Rescue Wales (GRW).
The role will drive, lead and grow our fundraising strategy and has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.
The role holds end‑to‑end accountability for income delivery across trusts and foundations, community and event fundraising, and sponsorship and individual giving.
The Head of Fundraising provides clear leadership to the fundraising team and has line management responsibility for:
- Trusts and Foundations Officer
- Community and Events Fundraising Officer
- Sponsorship & Individual Giving Officer
Please see attached the full job description and person specification
We work for a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
The client requests no contact from agencies or media sales.
Head of Supporter Marketing & Public Fundraising- Maternity Cover Contract
£78,000
Plan International UK is a global children’s charity, working across more than 80 countries to deliver long-term development programmes, respond to emergencies and campaign with young people on issues that matter to them. They call on governments to do more to protect children’s rights, recognising that poverty, violence and discrimination still holds back millions of children and that these inequalities disproportionally affect girls. Plan International UK strives for an equal world. One where every child can reach their full potential and every girl can choose her own future.
The Talent Set are delighted to be working with Plan International UK to recruit a Head of Supporter Marketing & Public Fundraising, 14 month Maternity Cover Contract. This role is responsible for how Plan International holistically considers its supporters and how different interactions with the organisation can influence support.
As Head of Supporter Marketing & Public Fundraising you will be responsible for leading the teams that focus on how Plan International attracts, retains and stewards its supporters, delivering successful integrated marketing campaigns that grow public fundraising income and impact.
Plan International UK currently benefits from c.66,000 sponsors, c.42,000 campaigners and a wealth of regular supporters. You’ll lead a team of 22 (3 direct reports) to identify and think about the potential crossover of these audiences, developing and executing innovative marketing strategies that maximise the potential for their support, ultimately growing income and supporter lifetime value.
By adopting a whole funnel approach you will lead with a growth marketing mindset, considering the bigger picture and marketing campaigns needed to increase brand awareness and draw in new audiences, alongside the multi product approach required to convert them into new supporters.
Key Responsibilities:
- Lead the Supporter Marketing and Mass Fundraising team, managing an agile/solutions-focused culture and growth mindset that works collaboratively to establish great supporter experiences and maximises opportunities to grow income/increase support.
- Oversee the planning, execution and evaluation of acquisition and retention across multiple channels including digital, direct mail, events and face to face – tailoring communication and engagement strategies as necessary.
- Lead the team to develop and deliver innovative marketing strategies that attract, retain and inspire supporters – raising funds and increasing brand awareness accordingly by identifying opportunities and optimisations across the entire marketing funnel and customer journey.
- Manage the income/expenditure budgets effectively, allocating resources optimally to achieve maximum growth and ROI.
- Act as an effective senior leader within the wider directorate and collaborate cross-organisationally with senior colleagues in Plan International UK to solve problems, innovate and deliver on shared objectives.
Person Specification:
- Considerable experience leading an individual giving/marketing/digital fundraising function, demonstrating success and a results-orientated approach.
- Established team leader, able to build and develop high performing teams and motivate them to achieve ambitious growth targets.
- Experienced in managing complex multi-product supporter journeys, maximising ROI by ensuring resource is invested effectively across multiple campaigns and different audience segments.
- Proven expertise of managing multi-million pound marketing budgets and effective allocation of resources.
- Committed to Plan International UK’s position on promoting girls’ rights and gender equality, diversity and inclusion and anti-racism and integrating this into all aspects of your work.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Lead our volunteer team and make a tangible difference by supporting volunteers in their vital work to help create life-changing assistance dogs for disabled people.
About Canine Partners
At Canine Partners, we breed, train, and support expert assistance dogs to create loving, life-changing partnerships with disabled people. Across the UK, we support people with a variety of physical disabilities and their families, carefully matching them with a dog that suits their needs, personality, and lifestyle.
Our dogs bring confidence and independence, love and companionship, reducing reliance on carers and giving people the freedom to live life their own way.
The Role
Position: Head of Volunteering
Hours: 37.5 hours per week
Location: Homebased
Travel: Travel throughout the UK will be required (approx. once a month on average) for events, leadership meetings, staff engagement days and to collaborate with the team. More travel may be required during the induction period.
Our volunteers are key to the success of Canine Partners by supporting us in all areas of the organisation. You will develop and lead our volunteer strategy, focusing on how we recruit, train and retain our amazing team of 1000 volunteers. Canine Partners is progressing through a significant growth period, and we need to have more volunteers on board to help us achieve this. Through strong leadership, effective volunteer management practices and a positive volunteer experience, you will help build a resilient volunteer community that strengthens service delivery, enhances organisational culture and supports the charity's long-term growth and sustainability with the goal of helping more people.
What You'll Be Doing
- Lead the development of innovative approaches to volunteer recruitment, engagement, retention and recognition.
- Lead the volunteer team who support the journey and experience of volunteers
- Collaborate with our communications team to develop and implement a volunteer recruitment strategy to increase volunteer numbers
- Support staff across the organisation to effectively recruit, manage and develop volunteers.
- Ensure volunteer related policies, products and procedures are aligned with the needs of the organisation and sector best-practice, ensuring we are an accessible and inclusive organisation for volunteers
- Regular board level reporting on measurable objectives and performance indicators
About You
- Significant strategic leadership experience in volunteering within a charity, public sector or community organisation.
- Strong knowledge of volunteer management best practice, governance and relevant legislation.
- Excellent communication, presentation and interpersonal skills.
- Experience of developing and delivering volunteering strategies that support growth, organisational change and strategic objectives.
- Experience of implementing or optimising volunteer management systems, CRM platforms or digital tools to improve the volunteer journey.
- Experience of managing risk, safeguarding, conflict, disputes and complex volunteer-related issues with confidence and compassion
Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
Ready to Make a Difference?
If you are excited about this role, don't hesitate to apply! We welcome applicants who bring unique perspectives, and would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
Closing date: 4th October 2026
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
Applications are initially reviewed using our applicant tracking system, which may use automated screening criteria to help identify candidates whose skills and experience match the requirements of the role. All hiring decisions include human review.
REF-230777
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.



Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading charity for people affected by pulmonary fibrosis, to recruit a Head of Support Services.
Salary: £50,000 – £59,000 per annum
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required.
With an ambitious five-year strategy, APF is entering an exciting period of growth. The successful candidate will play a key role in developing and expanding its support services, ensuring they are accessible, inclusive, evidence-led and sustainable.
Key responsibilities
- Lead the strategic direction, planning and continuous improvement of APF’s patient-facing support services.
- Lead the redesign of APF’s Support Group Network, using insight, evaluation and lived experience to develop a sustainable and inclusive new model.
- Work with the Support Line team to develop a new delivery model that expands access to specialist support.
- Drive innovation, including the appropriate use of technology and digital solutions to improve access, quality and experience.
- Lead and develop teams across the Support Line and Support Networks, creating a supportive, inclusive and accountable culture.
- Oversee the delivery and development of APF’s Support Line, Support Networks and volunteering approach.
- Ensure people affected by pulmonary fibrosis are meaningfully involved in shaping services.
- Build strong partnerships with healthcare professionals, clinical colleagues, community organisations and other external stakeholders.
- Develop and oversee partnership arrangements, KPIs, reporting and evaluation.
- Ensure services operate safely and effectively, with strong safeguarding, governance, risk management and quality processes.
- Manage budgets and resources effectively, contributing to financial planning and forecasting.
- Work with Fundraising colleagues to provide service insight, outcomes and evidence to support funding proposals and reports.
- Represent APF externally and promote its support offer and approach.
We are looking for:
- Significant experience of leading service change and developing new models of delivery using insight, evaluation and user feedback.
- Strong experience of partnership working, including formal agreements, KPIs, reporting and evaluation.
- Experience managing teams, budgets and resources, with the ability to develop and motivate others.
- Experience working with volunteers, peer support groups, communities or people with lived experience.
- An understanding of safeguarding, confidentiality, data protection and risk management within service delivery.
- Experience of using data, insight and feedback to improve services and demonstrate impact.
- Excellent communication and relationship-building skills, with the ability to build trust across a wide range of stakeholders.
- Strong planning, prioritisation and problem-solving skills.
- A collaborative and values-led approach, with sound judgement and confidence making decisions.
- A commitment to inclusive, accessible and person-centred support.
Experience within a health charity, patient organisation, helpline, peer support or voluntary sector setting would be desirable, as would experience working with healthcare professionals or NHS stakeholders.
This is a unique opportunity to shape and grow APF’s support offer and make a meaningful difference to people affected by pulmonary fibrosis.
If you are an experienced support services leader looking for a role where you can combine strategic leadership with real-world impact, we would love to hear from you.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Head of Campaigns & Communication
Contract: Permanent
Hours: 35
Location: Hybrid - 2 days per week from Finsbury Park centre
Starting salary:£58,965
Closing date: 30th September 2026
Expected date of interviews: Week Commencing 5th October 2026
Job ref: VA803
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity to lead our campaigns and communications team, delivering innovative and impactful campaigns in support of Freedom from Torture’s influencing goals to ensure the international ban on torture is upheld and survivors of torture are treated fairly within the UK asylum system.
The Head of Campaigns and Communications is responsible for our brand, marketing, digital, campaigning and media function, delivering impactful messages to influence, harness engagement and support income generation at Freedom from Torture.
About the role
This pivotal role supports Freedom from Torture to reach more people, to highlight the impact of our specialist services for survivors of torture and to engage the public and politicians to support our vision for a world free from torture.
The impactful campaigns and strategic communications that this role oversees will support income growth, media profile and influencing.It will shape how Freedom from Torture communicates, reaching new audiences and lead the development of a multi-year campaign to uphold the torture ban.
Managing a team of digital, media and brand experts, the successful candidate will build a strong network of stakeholder relationships to support success in fundraising and influencing.
About you
You will be an expert communicator and campaign strategist with a deep understanding of developing and delivering audience led campaigns to drive change.You will have a track record of delivering campaign wins and senior experience in strategic communications.You will be an expert in digital led communications and engagement.
You will have a deep interest in human rights and an understanding of the political environment and effective tools to influence.You will thrive in a fast paced environment whilst retaining the ability to remain focused on strategic goals.An excellent people leader, you will have experience in leading multi disciplinary communications and campaigns teams with a focus on creating a supportive culture to enable high performance.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £58,965 - £68,399.
To view the Job Description and Person Specification, please click here.
To apply, please provide a CV and fill in the downloadable application form.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactorystandard DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a growth-focused role for someone who enjoys creating systems, solving problems and using data to drive results. You'll own the fundraising CRM (Access ThankQ), leading the development of supporter journeys, marketing automation, data insight and digital processes that help us attract, retain and engage supporters more effectively.
Working across Fundraising and MarComms, you'll help create a culture where data, technology and supporter insight underpin everything we do.
Key Responsibilities
Build and Scale Our CRM & Supporter Experience
- Own and develop the fundraising CRM strategy and roadmap.
- Design and implement automated supporter journeys and segmented communications.
- Use data and insight to improve supporter acquisition, engagement and retention.
- Identify opportunities to streamline processes and improve the supporter experience.
Drive Digital Growth
- Deliver targeted CRM and email marketing activity.
- Develop reports and dashboards that provide actionable insight.
- Ensure fundraising data is accurate, accessible and used effectively across the team.
- Optimise digital giving platforms and supporter touchpoints.
Enable the Department
- Train and support colleagues to make better use of CRM, automation and data.
- Champion self-service, digital adoption and continuous improvement.
- Lead relationships with key suppliers including Access, Dotdigital and Woods Valldata.
Governance and Operations
- Act as the fundraising team's lead for GDPR and data protection.
- Ensure compliant management of supporter data and fundraising operations.
- Oversee efficient processes for donations, Gift Aid and supporter fulfilment.
Person Specification
Essential
- Strong experience of CRM strategy, marketing automation and supporter/customer journeys.
- Excellent understanding of data, segmentation and performance reporting.
- Experience managing CRM systems and digital platforms.
- Strong stakeholder management and influencing skills.
- Commercially minded, proactive and comfortable working in a fast-paced environment.
- Understanding of GDPR and data governance.
Desirable
- Experience of Access ThankQ.
- Experience in fundraising, membership or supporter-led organisations.
- Experience optimising online donation and payment platforms.
- More efficient fundraising operations and supporter processes.
This role is ideal for someone who wants to take ownership, build capability, and use technology, data and creativity to help grow one of the UK's most iconic charities.
This is a fixed term contract for 18 months
Candidates may use AI-assisted tools when preparing their application. However, applications should accurately represent the candidate's own experience, qualifications, and abilities. We encourage applicants to ensure their responses are authentic and written in their own words.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home


The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a charity to recruit for the Head of Philanthropy on a maternity cover basis.
This is an exciting opportunity for an experienced philanthropy fundraiser to lead and develop a high performing programme encompassing Major Donors, Trusts & Foundations and Mid Value Donors, helping to grow income and strengthen long term supporter relationships.
Philanthropy is a significant contributor to the charity's overall income, encompassing Trusts & Foundations, Major Donors and Mid Value Donors.
As Head of Philanthropy, you will provide strategic leadership across the programme, building on existing successes while identifying new opportunities for growth.
A key focus will be on re engaging lapsed donors, developing a strong pipeline of new prospects and further strengthening the Mid Value programme to cultivate future Major Donors.
Key responsibilities:
- Lead, motivate and develop the Philanthropy team, creating a supportive, ambitious and high performing culture.
- Lead the development of strong, long term relationships with Major Donors and Trusts & Foundations
- Manage and develop a portfolio of high value donors and prospects.
- Identify opportunities to re engage lapsed donors and develop new donor relationships.
We are looking for someone who is:
- Experienced and successful in Major Donor fundraising, ideally with Trust fundraising experience.
- An effective and inspiring people manager.
- Experienced in developing donor pipelines and growing income.
- A confident and compelling communicator, both verbally and in writing.
- Highly organised, able to manage multiple priorities and meet deadlines.
- Comfortable managing budgets, KPIs and financial reporting.
- Collaborative and able to build strong relationships across an organisation.
- Proactive, creative and confident in identifying and pursuing new opportunities.
- Calm under pressure, adaptable and able to manage competing demands.
- Committed to delivering an excellent supporter experience.
Salary & Benefits
- Salary: £50,000- £55,000 per annum
- Contract type: 12 months FTC, full time, 37.5 hrs a week
- Location: North London, hybrid working
- Deadline: On rolling basis
Recruitment process: Cv
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Location: London, with a minimum of two days per week in the Haig House hub, Borough High Street
Salary: £53,381-£58,818 per annum (inclusive of London Supplement)
Contract: Permanent, full-time, 35 hours per week
The Royal British Legion is looking for an experienced and data-minded Senior Growth Manager to lead its supporter growth activity and help turn engagement into long-term income and loyalty.
This is a senior role focused on one of the biggest opportunities within RBL’s mass fundraising programme. You will lead the strategy for Growth, using data and supporter insight to shape targeted cross-sell, upsell and reactivation activity across individual giving. The focus will be on understanding what supporters need, when they are most likely to engage and how communications can strengthen the individual giving supporter experience while increasing lifetime value.
Reporting to the Head of Acquisition and Development, you will define Growth plans, set priorities and use performance data to understand what is working and where there is potential to improve.
Working closely with colleagues across Acquisition, Welcome, Retention, Planning, Data, Events, Legacies and other areas of Fundraising, you will help create a consistent supporter experience and ensure Growth activity contributes to wider fundraising objectives.
You will also lead and develop a Growth Manager and two Growth Officers, creating clarity, supporting high performance and ensuring the team has the insight and focus needed to deliver. Strong stakeholder management will be important, as you build effective relationships across RBL and with external agencies, bringing together different teams and priorities to deliver joined-up supporter journeys.
The ideal candidate will bring significant experience of developing and delivering mass fundraising or customer communication strategies, with a strong understanding of individual giving, supporter experience and how data can be used to improve engagement and income.
You will have proven experience managing teams, working with complex programmes and budgets, and using insight to make informed decisions about audiences, communications and performance. You will be comfortable translating strategy into clear plans and measurable outcomes, while influencing stakeholders across a large and complex organisation.
This is an opportunity to shape how RBL builds stronger relationships with its supporters beyond their initial engagement, using data, insight and a clear understanding of supporter needs to increase loyalty, sustainable income and long-term value in support of the Armed Forces community.
Please download the candidate pack [PDF] for full details and how to apply.
Closing Date: Monday, 14th September
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



