Head of supporter service jobs in birmingham

JOB PROFILE

JOB TITLE: Lead Trusts & Grants Officer

RESPONSIBLE TO: Senior Trusts & Grants Manager

HOURS OF WORK: Full time 35 hours per week

LOCATION: Home working/ Hybrid

DURATION: Permanent

SALARY / GRADE: £32,330

KEY WORKING RELATIONSHIPS

• Senior Trusts & Grants Manager

• Trusts & Grants Officer

• Director of Fundraising, Marketing & Communications

• Chief Operating Officer

• Senior Leadership & Service Managers

• Grant making trusts and foundations

• Major Donors

PURPOSE OF THE ROLE

The Lead Trusts & Grants Officer is responsible for developing and delivering income from mid-value grant making funders, notably trusts and foundations. The role involves managing a dedicated pipeline of opportunities, writing and submitting compelling applications, and stewarding funder relationships. This position works closely with service teams to understand project needs and create accurate budgets and impactful funding proposals. This role will also provide direct line management to the Trusts & Grants Officer, supporting their professional development and ensuring the team's overall success in meeting fundraising targets.

MAIN DUTIES AND RESPONSIBILITIES

Fundraising and Grants Management

• Pipeline Management: Lead on prospecting, developing and managing the mid-value trusts and grants pipeline, focusing on bids around £20,000 - £70,000, including multiyear grants, ensuring a consistent flow of opportunities to meet team income targets. Developing the skills and ability to manage higher value and more complex strategic bids.

• Application Writing: Develop and submit compelling, high-quality grant applications and proposals for mid-value funders, working closely with service teams, ensuring accurate budgets and income against Adoption UK’s strategic priorities.

• Stewardship: Cultivate and maintain strong relationships with a portfolio of new and existing mid-value funders, providing timely and impactful reports to secure renewed funding, and developing relationships with key external contacts through excellent communication.

• Reporting: Oversee the accurate tracking of all applications, reports, and communications using team tracking methods, and the CRM database, providing regular progress updates to the Senior Trusts & Grants Manager.

• Collaboration: Work closely with the Senior Trusts & Grants Manager, the Trusts & Grants Officer, and service teams, to align fundraising activities with the organisation’s strategic priorities and annual income targets.

• Undertake other duties and projects as directed by the Senior Trusts & Grants Manager and Director of Fundraising, Marketing and Communications.

Team Management and Development

• Line Management: Provide line management and support to the Trusts & Grants Officer, including regular one-to-ones, appraisals, and professional development.

• Training and Mentoring: Guide the Trusts & Grants Officer on best practices for researching, writing, budgets, and stewarding of small-value grants.

Personal specification

Knowledge and experience

• Track record of successfully securing individual grant awards typically ranging between £10,000 and £50,000. (E)

• Knowledge of fundraising sector with specialist knowledge of grant making trusts and foundations, or similar grant/bid-writing experience (E)

• Experience in writing persuasive proposal documents and bids (E)

• Experience in developing and implementing fundraising policies and process to deliver strategic goals (E)

• Experience in supporting service teams to deliver complex projects on time and to budget (E)

• Experience in successfully stewarding multiple stakeholders including grant managers and major donors (D)

Qualifications and Education

• Graduate level or equivalent significant professional experience in fundraising/bid

Skills and abilities

• Ability to make decisions within area of responsibility, based on defined frameworks, policies, and procedures and/or based on knowledge of regulations and best practice (E)

• Shows good professional judgement (E)

• Can successfully operate matrix management of complex projects at a national level (E)

• Delivers high quality work with minimal supervision and direction (E)

• Able to communicate clearly and engage with stakeholders at all levels (E)

• Is successful in securing positive external relationships with stakeholders and supporters (E)

• Demonstrates personal credibility (E)

• Demonstrates experience and ability in impact reporting (D)

• Ability to research the sector to identify the best prospects (D)

• Has the capacity to deal with complex issues and is good at problem solving (D)

• An exceptional administrator with excellent organisational and writing skills (E)

• Self-starter, used to working to deadlines and delivering against KPIs (D)

Accountability

• Shows previous experience of achievement of income targets (E)

• Shows previous experience of excellent funder or similar relationship stewardship (E)

• Able to contribute to the development of income growth strategy and strategic goals (D)

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.

• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.

• Contributes to an open and honest culture

• Encourages challenge and creativity, transparency and consistency.

• Leads by example.

• Offers outstanding service to members.

• Promotes cross-functional team working, sharing skills and knowledge

• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

• Values the opinion of others. Treating colleagues and other stakeholders with respect.

• Takes pride in own development, committed to achieving high standards and agreed objectives.

People Officer (Part-Time)

Location: Hybrid Ad hoc – West Midlands Based
Hours: 20–30 hours per week (flexible)
Salary: £33,500 pa - pro rata
Contract Type: Permanent 

Are you a passionate people professional looking for a role where you can truly make a difference?
Do you have strong HR administration and generalist experience?
Are you ready to grow your career in a purpose-led organisation that puts people first?

At Fuel Bank Foundation, we’re on a mission to end fuel poverty in the UK. We provide emergency fuel support to people in crisis — and we know that our impact starts with our people.

We’re looking for a People Officer to help us build and nurture a workplace where everyone can thrive. This is a fantastic opportunity to join a growing charity, work flexibly, and contribute to meaningful HR projects that support wellbeing, inclusion, and employee engagement.

What You’ll Do

• Work with the HR team to manage the full employee lifecycle — from recruitment and onboarding to offboarding.
• Provide HR advice and support to managers on employee relations, performance, and wellbeing.
• Lead on internal communications that keep our team connected and informed.
• Coordinate wellbeing initiatives, recognition programmes, and team events.
• Maintain HR systems and ensure policy compliance with employment law and best practice.
• Support learning and development and contribute to people-focused projects.

What You’ll Bring

• CIPD Level 5 qualified (or working towards it).
• Solid experience in HR administration and generalist support.
• Strong knowledge of UK employment law and HR best practice.
• Excellent communication and relationship-building skills.
• A proactive, people-first mindset with a passion for inclusion and wellbeing.
• Confidence working with managers and handling sensitive issues with professionalism.

Why Join Us?

• Be part of a growing charity making a real, measurable impact.
• Work in a values-led, inclusive culture where people come first.
• Enjoy flexible, remote working with a West Midlands base.
• Access professional development and career growth opportunities.
• Join a team that genuinely cares about people, purpose, and progress.

What you will receive in return:

• Support from a team of like-minded individuals who will support you to succeed in the role.
• Annual leave entitlement of 27.5 days (FTE), plus bank holidays plus the option to buy/sell extra days.
• A flexible working week to ensure work life balance.
• Enhanced pension contributions.
• Equal opportunity employers
• Full onboarding programme with ongoing training and development opportunities.

Ready to bring your HR skills to a role that matters?
Apply now and help us build a workplace where people feel supported, valued, and empowered.

Job title: Fundraising and Grants Manager
Location: Remote/ Home-based in the UK within 90 minutes travel of Central London with occasional national and international travel.
Salary: £42-45k. Contract: Full-time, 1-year contract (with possibility of extension dependent on continuation of funding). You should be available to start in February 2026

The Fundraising and Grants Manager will play a pivotal role in supporting the implementation of WeProtect Global Alliance’s 2026–2029 Investment Strategy. You will lead the day-to-day management of our multi-donor grants portfolio, ensuring that donor obligations are met and that grant and financial management systems are robust, efficient, and compliant.

Working closely with the Head of Development and colleagues across the Secretariat, you will contribute to donor stewardship, ensure timely and accurate reporting, and support the development of new and renewed funding opportunities with governments, multilateral institutions, foundations, and private donors.

We are seeking a highly organised and values-driven professional with proven experience managing complex donor-funded grants. You will bring financial and operational acumen, excellent communication skills, and the ability to manage competing priorities in a small, fast-paced, remote-working team. Above all, you will demonstrate a genuine commitment to child protection and to WeProtect Global Alliance’s 

Deadline: 19:00 (GMT), Monday 24 November 2025 

First Interviews: Week commencing 8th December 2025

Second Interviews: Week commencing 15th December 2025.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the existing right to work in the UK at the time of application.

We are recruiting for a Philanthropy Manager to manage a portfolio of dedicated major donors who contribute significant funding to the charity, developing and implementing inspiring supporter journeys that encourage repeated/ increased support. The postholder will work within a committed and supportive team environment, working collaboratively to raise awareness of the charity’s services, initiating and building mutually beneficial and sustainable relationships to ensure long-term support.

About Life:

Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.

Our Values:

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal.
• Solidarity – We’re with you and for you.
• Community – We’re better together.
• Charity – Doing good for one another.
• Common good – Building a better world.

About You

Reporting to the Head of Fundraising, the postholder will work closely with the Individual Giving Manager and other fundraising team members to identify major donor prospects, ensuring thorough research and engagement to cultivate relationships and solicit major gifts. The role will also involve interacting with senior church contacts such as Archbishops and diocesan representatives who have a history of support, so whilst the charity is non-religious and non-political, sensitivity within this jurisdiction will be required.

Information about the role: 

For further information, please see the attached job description. 

Salary: £36,000 – £40,000 FTE

Hours: 21 hours per week over 3 days

Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa)

Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Extra annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

• To lead and deliver Butterfly Conservation’s strategic aims for nature recovery in Northern Ireland, maximising our impact for butterflies, moths and people.
• To implement BC’s objectives through leadership of the Northern Ireland Nature Recovery team, setting and managing budgets, targets and workplans while inspiring and enabling staff to achieve their best.
• To develop and strengthen collaboration with BC staff, volunteers, stakeholders and partners to drive progress on BC’s targeted species recovery programmes, landscape-scale initiatives and wider nature recovery in Northern Ireland. 

• Drive delivery of BC’s strategic objectives through designing and managing workplans for the Nature Recovery Northern Ireland team, translating ideas into action and ensuring effective reporting to monitor and share evidence of our impact.
• Lead BC’s species recovery work for priority butterflies and moths in Northern Ireland, setting objectives and driving targeted action to recover populations of some of our most threatened species. 
• Lead our landscape-scale conservation work in Northern Ireland, developing and overseeing projects using butterflies and moths as indicators of nature recovery across a landscape.
• Develop and deliver new approaches to contribute to broader nature recovery across Northern Ireland, including exploring potential nature markets and developing our advice and services to reach more partners. 
• Lead, manage and be accountable for the Nature Recovery team in Northern Ireland, including a small number of direct line management reports. Responsible for budgeting, work planning and resource management, including overseeing annual performance management, team meetings, supporting training needs, staff development and well-being.
• Lead the development of new nature recovery projects, including partner liaison, project planning and design, budgeting and reporting to funders. Collaborate with Nature Recovery, Fundraising, and Finance teams to build a case for support and develop bids for external funding through partnerships, appeals and services. 
• Be responsible for Northern Ireland Nature Recovery budgets and their control, working closely with the Finance team to ensure effective planning and timely financial reporting.
• Ensure close working between BC staff, Branches and key volunteers in delivering co-ordinated nature recovery action towards BC’s strategic goals across Northern Ireland.
• Support the Engagement and Volunteering team in the development and delivery of volunteering activity across Northern Ireland, putting people at the heart of our work.
• Work with BC’s policy team and NGO partners to support collaborative work on major policy issues and advocate BC priorities in Northern Ireland.
• Promote the impact of our work across Northern Ireland, including contributing to impact reporting within BC and providing inspiring and engaging external communications to wider audiences.

• Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
• Maintain a strategic overview of the organisations’ delivery across the UK and contribute to development of BC’s policies and strategic planning.  
• Undertake any other reasonable duties as required and commensurate with the grade of post.
• Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse workforce.
• Work in accordance with BC’s policies, procedures, and codes of conduct.
• Actively participate in on-going professional development activities.

About This Job

This is an exciting role in Army Cadet Headquarters which provides administrative support to the functional delivery areas of the syllabus. We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.

This post is primarily to support DofE and First Aid but may, where required, be surged to cover short term administrative responsibilities for other activity areas.

This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required.

Essential Skills

§  Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.

§  Demonstrable success in establishing effective working relationship across a range of organisations at all levels.

§  Excellent written and verbal communication skills.

§  IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 30th November 2025. Please note, AI should not be used to produce either the covering letter or CV.

Interviews will be held week commencing Monday 15th December, via Microsoft Teams.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Background Information

Spitfire Advice & Support Services (Birmingham) Limited is not-for-profit organisation that offers help, information and support to clients from the most excluded communities.  We are currently funded to deliver our services in Castle Vale Ward and all the Sutton Coldfield post codes. Other funding we have enables the delivery of a number of projects that support our client’s including our Money Advice and Financial inclusion programmes.

Our Money Advice Caseworkers’ support clients who are affected by welfare reforms and have complex welfare benefits and debt issues. The appointee will need to have extensive experience of Legal Services Commission casework in the context of the Advice Quality Standard and will have worked in a target driven environment but who will also understand that people will always be our priority.

Essential Qualifications:

a)Educated to degree or equivalent level or have demonstrable work experience in the delivery of debt and benefit advice.

b)Hold either an IMA (Institute of Money Advisers) qualification or have recent GGDA (Giving Good Debt Advice) training.

Job Purpose

The key purpose of the role is to deliver a first-class specialist debt and money advice service to clients in need of support. ensuring income maximisation for all clients through the take up of appropriate welfare benefits.

We use a digital case managment system which enables hybrid working to function smoothly.

Case Workers Core Duties (extracte from the full Job Description for the role)

a) The delivery to AQS standard of the core Money Advice Service. This may be via telephone, MS Teams, email or face to face

b) The provision of advocacy and court representation at tribunals or other statutory bodies as appropriate.

c) Taking client instructions; this may include but is not limited to; drafting letters/emails to the client and third parties, preparing financial statements and negotiating with third parties.

d) Ensuring income maximisation through the take up of appropriate welfare benefits.

e) Working to targets to ensure that we meet all our contractual obligations.

f) Managing own caseload, opening and closing cases appropriately and carrying out reviews as required by AQS and the Head of Advice

g)  The support, with other team members/volunteers, of the delivery of the service on an outreach basis if required.

h) Maintain accurate case and client records using our digital case management system and for purpose of continuity of client casework, information retrieval, statistical monitoring and reporting preparation to AQS standards.

i) Ensuring that all casework meets AQS standards and complies with Money Advice Team Procedural Manual.

j) The maintenance of records and other data ensuring that it is up to date and accurate; either paper records (as required by Tribunal cases) or on our digital casework management system.

k) Ensuring that all confidential information is managed in line with the company’s Confidentiality Policy and GDPR Policy.

The Fundraising & Partnership Lead will report to the Head of Smart Works Birmingham and will be responsible for overseeing all aspects of income generation for the charity. In collaboration with the Head of Centre and Trustees, with the responsibility for Fundraising, the successful candidate will design and implement the centre’s annual income generation strategy. The position will concentrate on diversifying income streams, fostering corporate partnerships, and cultivating relationships across the West Midlands to support all fundraising initiatives, thereby ensuring the organisation's long-term sustainability.

For full details and requirements, please see the attached job pack. 

Please apply via our online portal by submitting your CV and cover letter (which answers the following questions) by 9am on Monday 17th November.

• Why do you want to work for Smart Works Birmingham? (max 250 words)
• ·What experiences and skills do you have that makes you well suited to the role? (max 400 words)
• In your opinion, what is the biggest challenge and biggest opportunity in the charitable events space? (max 400 words)

At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.

We are looking for an ambitious, passionate and confident individual to join our charity.  An integral role, you will provide operational, administrative, account management and customer service support and build and maintain long-term relationships with our charity supporters

To thrive in this role, you’ll need to be an ambitious individual, with the skills to work in a 
fast-paced environment. You’ll be required to:
• Manage accounts and registrations, successfully motivating and inspiring supporters 
to increase the charity’s total number of annual eventers. Responding to all inbound 
enquiries in a prompt and efficient manner.
• Work closely with the Challenge Events Manager to deliver flagship events such as the 
Great Run Series, overseeing up to three third-party events per year. 
• Monitor digital fundraising challenge participant groups, managing admin processes 
through GivePanel and JustGiving and coordinating with fulfilment partners to ensure 
supporters receive their fundraising packs on time.
• Support the wider public fundraising team with administration tasks such as dispatching 
fundraising materials, processing personal data, maintaining donor records on Salesforce 
and working with the Supporter Services Team to create, monitor, improve and 
automate excellent supporter care journeys.
• Plan and deliver risk assessments, logistics, income and expenditure, account 
reconciliation and evaluations to shape future recommendations and continuously 
improve effectiveness. 
• Attend supporter or charity-organised fundraising events, always acting as a proud and 
inspiring ambassador for the charity. 
• Build and maintain relationships with key supporters, utilising the Fundraising Hub to 
communicate information about the impact of the charity and the changing fundraising 
needs.
• Maximise all opportunities with supporters and potential fundraisers, using persuasive 
and motivational skills to drive support for the charity on a long-term basis.
• Lead on the creation of event content for the charity website and social media platforms 
with support from the wider events team and Marketing and Communications Team.
• Input into existing and future plans for data capture, making updates and additions 
to policies and procedures, being responsible for developing and meeting a range of 
performance KPIs.
• Support with key strategic projects to ensure the charity’s sustainable income growth 
and impact within the hospital

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Information Pack and then send through your CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.

The closing date for return of applications is midnight  1 December Interviews will be held in Birmingham on 11 December . Please note, we will close applications early if we receive sufficient applications. 

Role: Healthcare Partnerships Lead

Hours: 22.5hr hrs per week, (3 days, Tuesday and Friday core days)

Location: Homebased within the UK with a requirement to travel independently and support in person events, conferences and meetings

Reporting to: Director of Programmes and Partnerships

Benefits: Flexible working arrangements, 28 days of annual leave (FTE) + 1 day for your birthday, pension scheme

Key relationships: Managing external relationships with key healthcare professionals and partners and working closely with our Medical Advisor and Information and Research Manager

Salary: £35,000 per annum (FTE)

About the role

Do you have a proven track record of building impactful partnerships in the healthcare sector? Do you want to make a meaningful difference at the world’s leading multiple sclerosis healthy lifestyle charity?

We are seeking a dynamic Healthcare Partnerships Lead, to drive forward our Healthcare Engagement Strategy, ensuring that more people understand the importance of healthy lifestyle in managing MS symptoms and progression. You will lead the development and delivery of initiatives that align with our strategic vision—ensuring that everyone affected by MS knows that hope and possibility exist beyond diagnosis.

Healthcare professionals play a pivotal role in the lives of people with MS. As the first point of contact, they are the primary source of trusted information and support. Given the lifelong nature of MS, these relationships can span decades, making it essential that we engage meaningfully with the healthcare community. By fostering strong partnerships, we can ensure that more professionals are equipped to share evidence-based lifestyle interventions and offer hope from the very beginning.

Why this role matters

Since 2012, Overcoming MS has been at the forefront of promoting an evidence-based approach to the self-management of MS using healthy lifestyle choices alongside medication. Although there is no cure for MS, we help people with MS to live well by making informed lifestyle choices.

Over the past 18 months, we have laid a strong foundation for this work:

· Identifying key barriers to supported self-management in MS.

· Co-developing educational resources to support healthcare professionals

· Piloting projects with healthcare professionals.

· Refining and presenting data to demonstrate the value of our approach.

Now, we are ready to build on that momentum—and we need you to take it further.

Key responsibilities

· Lead the successful delivery of the Healthcare Engagement strategy, identifying and promoting engagement with our key audiences and stakeholders, in accordance with the NHS 10-year plan.

· Raise awareness with healthcare professionals of the importance of healthy lifestyle in managing MS symptoms and disease progression, resulting in expanded access to supported self-management for people with MS.

· Lead the development and delivery of strategic projects that engage healthcare professionals.

· Raise the profile and credibility of Overcoming MS, our information, events and courses, positioning us as the go-to charity for lifestyle and living well with MS.

· Increase the impact of our HCP education module, through our existing partnership with the British Society of Lifestyle Medicine, marketing the education widely, evaluating its benefit to HCPs and strategically reviewing the format, vehicle and content as appropriate.

· Work closely with our internal Evidence Gathering Group, our Medical Advisor, and Information and Research Manager to facilitate the development of the relationship, profile and reach between the charity and the health and social care sectors.

· Develop a wide network of key healthcare professionals to inform our strategy, provide expertise, expert review of materials, and content (podcasts, webinars, blogs)

· Co-produce posters, abstracts and academic articles to present at key conferences.

· Identify and attend key healthcare events and conferences, building networks, partnerships and other resources to increase knowledge and awareness.

Other responsibilities

· Create meaningful engagement with the MS community and healthcare professional partners, widening our reach to support more people with MS.

· Empower people affected by MS and their healthcare professionals to discuss lifestyle modification and the Overcoming MS Program with confidence, improving self-management and health outcomes.

· Identify opportunities for accessing funding streams, working with Fundraising colleagues to diversify our income base.

· Raise our profile within the healthcare environment so that they recommend the charity and will advocate on our behalf.

· As we are a small, busy charity, all staff help with the general running of the organisation in addition to their specific role activities.

What you will bring

· Proven experience in healthcare partnership development and stakeholder engagement.

·Strong understanding of the challenges facing people living with a lifelong condition such as MS, including the emotional, physical, and social impacts along with a strong understanding of the NHS, Public Health and the UK health care policy landscape.

· A proactive, independent professionalism with the ability to problem solve.

· Strategic thinking with a collaborative, hands-on approach

· Strong understanding of health inequalities and community-based health initiatives.

· Excellent communication, presentation and influencing skills.

· Confidence to attend meetings as sole representative of the charity and ability to get oneself there independently.

· Intellectual flexibility, with the ability to embrace and deal with complexity.

· Passion for improving lives through lifestyle and wellness interventions.

· Comfortable working remotely, attending events during evenings and weekends.

· Experience as a senior healthcare lead or similar role (Desirable).

· Experience and knowledge of neurological conditions (Desirable).

First stage interviews to be held online: Wednesday 3rd December and Thursday 4th December

Second stage interviews to be held online: Friday 12th December

Job Title: Health Community Engagement Manager – Birmingham and Solihull Integrated Care System

Salary:    SCP 39 to SCP 44 (£38,864 to £43,193) per annum

Responsible to:Head of Health & Social Care with a dotted line to relevant lead at NHS Birmingham & Solihull Integrated Care Board and NHS Black Country Integrated Care Board

Location:   Working hours divided between BVSC Offices (5th Floor, Latham House, 33-34 Paradise Street, Birmingham), NHS Birmingham & Solihull Integrated Care Board and NHS Black Country Integrated Care Board offices and home address, as agreed by BVSC.

Hours of work:35 hours

Contract Duration:Fixed term until 29 October 2027. Secondments from VCFSE organisations in Birmingham and Solihull are encouraged.

Health Community Engagement Manager

· Are you passionate about empowering communities to shape the future of local health and care?

· Do you thrive on bringing people and organisations together to drive system-wide change?

· Are you organised, strategic, and driven by equity and community voice?

If you’ve answered yes, we’d love to hear from you!

Birmingham Voluntary Service Council (BVSC) is the city’s leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to strengthen and champion Birmingham’s voluntary and community organisations, supporting them to grow, collaborate and increase their impact across the city. Our work spans a wide range of areas including health and social care, children and young people, community development, and multiple complex needs.

We are seeking an experienced and collaborative Health Community Engagement Manager to lead an ambitious new programme of community engagement across Birmingham and Solihull. Working in partnership with  NHS Birmingham & Solihull Integrated Care Board and NHS Black Country Integrated Care Board , BVSC, Warwickshire & Solihull Community and Voluntary Action (CAVA) and the Birmingham and Solihull VCFSE Leadership Alliance, this is a rare opportunity to help shape how communities influence decisions about health and care at a system-wide level.

You will play a central role in ensuring that the voices of local people, especially those most affected by health inequalities, are heard and acted upon.

As the Health Community Engagement Manager, you will lead the delivery of a wide-ranging engagement programme that connects health priorities with community insight and experience.

You will oversee ICB Community Panels, coordinate a small-grants scheme to fund VCFSE-led engagement, and support local organisations to evaluate and share their learning. You will work closely with BVSC Research, the NHS Communications and Engagement teams, and a wide range of local authority and community partners to ensure that engagement activity is coherent, inclusive and impactful.

This role blends strategic thinking with hands-on delivery. You will design and manage processes that make it easier for smaller, community-led and faith-based organisations to get involved in shaping health services. You will ensure that the themes emerging from community discussions are reported clearly and used to inform system strategy and policy. You will also play an active role in strengthening networks such as the Birch Network and the CHERP platform, supporting the sharing of good practice in engagement, research and policy development.

To succeed in this role, you will bring significant experience of community engagement within health or related fields, together with a deep understanding of the VCFSE sector in Birmingham and Solihull. You will be an excellent communicator, capable of working confidently with senior leaders as well as with grassroots community groups.

You will be comfortable leading projects, managing budgets and supporting others, while remaining flexible and solution-focused in a fast-moving environment. Above all, you will be motivated by a commitment to equity, inclusion and meaningful community engagement and involvement.

In return, you will have the opportunity to make a real and lasting impact on how communities influence health and care across Birmingham and Solihull. BVSC offers flexible hybrid working, a supportive and values-led culture, and opportunities for professional development through its networks and learning programmes.

If you are ready to help shape a more inclusive approach to health engagement and ensure that communities are at the heart of decision-making, we would love to hear from you.

Please see the job description for further details 

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions 

· 35 hour working week 

· 29 days annual leave + bank holidays a year 

· 5% pension contribution 

· 3.5 times salary Death in service benefit

· BVSC is a Living Wage Employer

Work-life balance 

· Hybrid working, allowing staff to divide their working hours between our city centre office and their home 

· Flexible working arrangements available for staff 

· A flextime system is in place for staff 

· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties 

· We provide generous maternity and paternity pay 

Staff development 

· We support staff to undertake training and development, providing funding and time off for study 

Values based approach

· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals 

Wellbeing

· We offer free access to a range of wellbeing platforms 

· BVSC offers all employees a suite of wellbeing support 

We are looking for candidates that can demonstrate the following BVSC organisational values: 

Commitment:   Making a positive difference through passion, innovation and social action 

Collaboration: Connecting people and organisations to work together to improve lives 

Inclusion:        Empowering and involving everyone in creating a fair and equitable Birmingham 

Integrity:      Building trust through delivering excellent outcomes 

At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.

As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.

We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC. 

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.  From application to interview, we place inclusion at the heart of all we do. 

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.

 For a job description please click here 

For an equal opportunities monitoring form please click here 

Closing date for applications – Wednesday 26 November 2025 at 10am

Interviews to take place – Tuesday 9 December 2025, in person

 Shortlisted applicants will be contacted by Tuesday 2 December 2025. If you have not been contacted by Tuesday 2 December 2025, you should assume you have not been shortlisted.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.

About us

Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, uniting patient voices to campaign for timely diagnosis, better care, and improved access to treatments.

We host Rare Disease UK (the national campaign for implementation of the UK Rare Diseases Framework) and SWAN UK (the only dedicated support network for families of children with undiagnosed genetic conditions) and we run the annual Rare Disease Day campaign. 

About the role

This is a creative and purpose-driven role at the heart of our charity’s communications. As Senior Communications Officer, you’ll help us tell powerful stories, share our impact, and build connections with our members, supporters and partners.

You’ll lead on producing engaging digital content, managing our social media and newsletters, and keeping our website fresh and accessible. You’ll also support light-touch fundraising campaigns, helping us grow our income and supporter base.

This is an ideal role for someone who enjoys combining creativity with strategy, you’ll use your writing, design and digital skills to make our work visible and compelling, while ensuring the voices of those living with rare conditions remain at the centre of everything we do.

You’ll work closely with the Head of Membership and Communications and our new Director of Engagement and Impact, contributing ideas that strengthen how we engage all our audiences.

About you

We’re looking for someone who is:

• A strong communicator with at least two years’ experience in a communications role.

• Skilled in producing visual and written content for websites, social media and newsletters.

• Confident using digital tools (e.g. Canva, Adobe suite, Wordpress/Drupal).

• Organised, creative, and comfortable working both independently and collaboratively.

• Motivated by making a difference for people affected by genetic, rare and undiagnosed conditions.

Experience in the health, social care or charity sector would be an advantage, but curiosity and empathy matter just as much as direct experience.

What we offer

• Generous pension (5% employer, 3% employee)

• 25 days annual leave (pro rata) plus bank holidays

• Full office closure over Christmas and New Year

• Flexible, home-based working with supportive team culture

Location: Home-based (UK) – occasional travel required

Salary: £29,705 (pro rata £23,764 for 0.8 FTE)
Contract: Permanent, 28 hours per week (0.8 FTE)
Closing date: 27 November 2025

Main Role & Responsibilities 

The overall purpose of this role is to support the Head of Fundraising in establishing a corporate partnerships income stream as part of Ygam’s new Income Generation strategy, which underpins the organisation’s ambitious aims and objectives. This role offers a unique opportunity to make a significant impact in diversifying our range of income streams to ensure financial health for the future of the charity, underpinned by sustainable and ethical fundraising models. 

You will have the chance to work with a diverse range of organisations and develop compelling, creative pitches and applications for corporate support. You will also play a key role in identifying opportunities and developing relationships with corporates to strengthen the chance of bid success in both the short and medium term. 

Join us in this pivotal role and be part of a mission-driven team dedicated to making a difference. Your contributions will bolster our fundraising efforts and advance our mission in meaningful ways. 

Who are we looking for? 

Ygam is seeking an experienced corporate fundraiser, or individual with transferable skills, to join our tight-knit and ambitious team. This role offers a fantastic opportunity to use your communication skills and initiative to manage and develop a pipeline of corporate partnerships opportunities, spotting synergies and developing relationships with potential donors. By writing proposals and managing a calendar of supporting activities, you will not only hone your communication skills, corporate account development and management, but also make a tangible impact on our mission to Safeguard our Digital Generation. 

Key tasks: 

• manage and grow a portfolio of small to medium corporate partners, increasing income by identifying new prospects and through the stewardship of existing donors. 

• write high quality applications and communicate accurately and transparently on the progress made in partnerships.  

• work with our programme experts to develop expertise in key programme areas and build your knowledge of Ygam’s work. 

• support with applications and reports to large corporates and other associated fundraising activity.  

The ideal candidate will be motivated, creative, and organised, with a knack for relationship building. This role suits an ambitious self-starter with excellent research, communication, writing, IT, and presentation skills. We are looking for someone who believes in Ygam’s mission and is excited to collaboratively shape and develop our fundraising work. 

Role Requirements 

Duties will include but not be limited to: 

Business Development

• Work with the Head of Fundraising to develop strategies which increase Ygam’s visibility in the corporate space.

• Conduct prospective supporter research; establish and grow the partnerships pipeline, and develop pitches to meet shared objectives, working with the Head of Fundraising. 

• Build strong relationships with organisations that share our values.

• Manage the prospect pipeline using Salesforce, segmenting the pipeline into areas of programme interest and tracking applications, expected and actual income and reporting deadlines. 

Relationship Building: 

• Craft engagement plans to deepen existing relationships and maximise fundraising opportunities 

• Provide excellent account management for new and established partners, including regular and meaningful communication.

• Produce relevant, creative, and compelling proposals, reports and updates to keep our corporate partners motivated and engaged. 

• Identify and execute creative ways to bring our work to life for funders.

• Ensure that relationships with donors (both new and existing) are maintained and managed effectively before, during, and after receipt of funds. 

• Effectively communicate Ygam’s vision, mission, and programmes to potential donors. Delivering and shaping engaging and emotive copy for appeal letters, emails, newsletters, and other promotional materials. 

• Contributing to wider Fundraising Department objectives, sharing innovative ideas, supporting all income streams, and promoting a culture of positive team-working. 

• Working closely with the External Affairs team to ensuring effective use of case studies, photography, statistics, and organisational information and that all communications are consistent and in line with Ygam brand guidelines. 

Job title:     Finance Officer                                                                                                                                         

Reports to: Head of Finance                                                                                                                                     

Location: Birmingham or Manchester                                                                                                                   

Salary:        £26,000 - £30,000                                                                                                                                     

Hours:         Full-time (37.5 hours per week), open to flexible working.                                                             

Contract:    Permanent

Overall purpose

 As the Finance Officer, you will be required to ensure that our income and expenditure records are accurate, complete, free from error and comply with both the relevant accounting standards as well as donor restrictions. This role will play a key part in ensuring that the recording of financial information is compliant and auditable, in both the finance system and CRM.

You will also work alongside the Head of Finance to support the wider organisation in its financial understanding and management. This support will focus on both the fundraising team to empower them to raise as many funds as possible, especially unrestricted funds, and the services team to ensure their financial processes are robust and efficient. You will also be expected to contribute to and uphold our outstanding culture by living and demonstrating our values of being mission-led, welcoming, entrepreneurial and collaborative.

Key responsibilities

Finance responsibilities

• Record all income and expenditure general ledger transactions in the finance system, ensuring correct coding and full supporting documentation is stored in either the finance system or in the CRM.
• Have ownership of both the sales ledger and purchase ledger, ensuring all entries are recorded accurately with the correct VAT treatment while adhering to the relevant controls.
• Ensure all staff and client expenses are captured and recorded accurately, adhere to the relevant expense policy and are paid in a timely manner.
• Prepare and post payment runs alongside the Head of Finance
• Support the Financial Accountant in the monthly bank reconciliation
• Participate in month end processes to ensure the I&E figure is accurate within the pre-determined deadline, including posting prepayments, deferrals and accruals where relevant and other accounting adjustments as needed such as grossing up of platform fees.
• Ensure all finance documentation is complete and auditable including restricted fund evidence, and ensure the relevant GAUs are tracked on salesforce.
• Capture all restricted fund income and expenditure is the finance system on a monthly basis (staff and non-staff) alongside the Financial Accountant and Head of Finance
• Understand clawback risk on grants
• Ensure Breaking Barriers is claiming gift aid where applicable and optimising opportunities to reclaim input VAT in our business/non-business VAT return
• Reconciling to third party platforms on a monthly basis including fundraising platforms and Equals
• Work with the Head of Finance to upskill the fundraising and service teams to ensure they understand necessary financial processes
• Undertake income and expenditure control activities e.g. checking for grant rejection letters and verifying changes to supplier details.
• Be the finance team’s superuser for the CRM
• Support in year-end audit and the creation of relevant notes
• Support with ad hoc projects such as the implementation of a new finance system and policy and procedure updates

Technology

• Support the Financial Accountant, Finance Director and outsourced technology provider as needed for ongoing technology support and occasional projects.

Office and facilities management

• Support the financial team and any applicable offices as needed for ongoing office and facility management

Cross-cutting

• Ensure staff are effectively onboarded and our knowledge management processes ensure that required information on the finance and ops processes is accessible and understood

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack when you click 'Apply'.

Other considerations 

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

 Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.  

How to apply 

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role).

Closing date for applications is Sunday 16 November at 11:30pm.

We belong to the Experts by Experience Employment Network, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and /or are from a refugee background. Please feel free to use information and resources found here, which may help in preparing your job application.  

If you are an expert by experience (a refugee or migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support with your job application from the Experts by Experience Employment Network. Please reach out to HR Manager, Caroline Meechan for further details. You can find contact details on the final page of this recruitment pack.

We are open to flexible working arrangements and alternative working patterns.