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Safe Haven Crisis Support Worker
£23,625.00 pa full-time, actual £17,878 pa
Hours: 28 hours pw (Sunday, Monday, Tuesday and Wednesday 6.00pm – 1.00am plus 2 admin hours – preferred Tuesday AM)
Permanent role in AYLESBURY (occasional shifts in High Wycombe)
Buckinghamshire Mind is seeking a Mental Health Crisis Support Worker to join the team at Safe Haven: our out-of-hours support service for those experiencing a mental health crisis.
Who we are
Buckinghamshire Mind works to support and represent people with mental health illnesses living across the county. We tackle stigma and discrimination head-on. We support our service-users to live safe, purposeful and fulfilled lives in our communities. We believe in their recovery and are hopeful about their future. Working together with National Mind we will not give up until everyone in our community gets the respect and help that they need.
Who we need
The right person will join our team in providing support in a safe, calm and empathic environment and ability to support individuals who are at a point of mental health crisis and accessing the service.
Why work with us
You’ll develop your understanding and experience of mental health issues and contribute to the development of our services. The hours allow you to balance your life with your work and you’ll have a job that makes a difference for people.
See job description for more details and a description of our benefits.
How to apply
Please send your CV and application form.
Closing date:
Friday 19th April. We reserve the right to close applications early due to high volumes, therefore we advise to apply as soon as possible.
Interviewing process:
We will contact you to make an appointment for an initial interview via telephone. If successful at this stage, you will be invited to an interview in person at our Aylesbury service – week commencing April 29th 2024.
Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community. If you meet all the essential criteria we welcome your application as training and development can be provided to give you further skills. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.
The client requests no contact from agencies or media sales.
Family Liaison Worker x 2 roles to provide a direct service to carers of children with a learning disability and/or autism and their families. One to cover Wokingham and one for Bracknell Berkshire.
Family Liaison Worker (Children) X 2 – Promise Inclusion Job Specification
Reporting to: The Family Liaison Team Leader and Chief Executive and accountable to the Board of Trustees
Purpose of job: To provide a direct service to carers of children with learning disabilities and/or those with an autism spectrum condition (ASC) and their families, who are members of Promise Inclusion or referred by Bracknell/Wokingham Borough Councils or by other agencies. This service will include:
· Providing relevant information
Home visiting and support
· Providing support to carers and families in meetings
· Planning, organising and hosting events as required
Hours: 15 hours per week per post over 2-3 days (Monday-Friday)
Location: Promise Inclusion office in Wokingham and other locations as required. One post covers Bracknell and one covers Wokingham
Salary: £23,660 pro rata per annum (based on 35 hour working week)
Funding: These two posts are currently funded for 2 years, but further funding will be sought
Main duties include:
- To communicate information on benefits and services to carers and families of children and young people with a learning disability and/or ASC by telephone, email or in person.
- To visit members/carers in their own homes and to build close relationships with those that need extra support. (Home visits can be via Zoom or Teams, if necessary or required).
- To provide emotional support to carers and families of children with a learning disability and/or autism.
- To provide support to carers and families in meetings as required.
- To maintain a library of information and knowledge to be able to give up-to-date information on topical and relevant issues.
- To assist in planning, organising and hosting events for carers as required including our monthly Carers’ Group and respite events for carers.
- To assist in planning, organising and running information workshops for carers.
- To monitor the outcomes for carers of the work carried out with them and collect feedback.
- To liaise and work with the Promise Inclusion Family Liaison Team.
- To liaise with Children’s Services and other services at Bracknell Forest/Wokingham Borough Council, Addington/Kennel Lane School and other schools.
- To provide reports on a regular basis to the Board of Trustees and other agencies as required.
- To attend other meetings as required.
- To develop and maintain good partnership working with key organisations and partners (Royal Mencap Society, statutory, voluntary and community groups) and the general public.
- To research/keep up-to-date with local and national issues/matters of relevance to clients (e.g. legislative, service provision changes, support available etc.), communicating this as necessary.
- To support all aspects of Promise Inclusion & Promise Inclusion’s policies on Equal Opportunities and Safeguarding.
Desirable Knowledge:
- Understanding of (and commitment to meeting) the needs of people with a learning disability and/or autism, their carers and families
- Understanding of Benefits and local services appropriate to people with a learning disability and/or autism and their carers and families
- Counselling skills
Skills Required:
- Empathy with client group
- Self-motivated, able to work on own initiative with the ability to plan and organise own workload
- Excellent communicator, both written and verbal
- Ability to develop and maintain excellent working relationships with people with learning disabilities and those with autism and their families and carers
- Good problem solving skills
- Good team player
- Confidentiality and flexibility
- Good IT knowledge with experience in presenting ideas and material by the use of technology
- Some knowledge of budgeting
Personal Qualities:
- Confident, with ability to be assertive when necessary
- Good interpersonal skills
- Ability to influence others
- Good listening skills
Other Work Requirements:
- Current driving licence and use of a car
- Willingness to work evenings/weekends as appropriate
This post is subject to references, an Enhanced DBS (Disclosure and Barring) check and a Right to Work check.
Job Description
The Head of Advocacy and Policy will be responsible for developing an excellent Advice Service and Retention Team to support and advise students effectively to enable excellent student experience and satisfaction.
This role will lead on the development of effective insights, representation and support initiatives/campaigns for students, across our three campuses at Greenwich, Avery Hill and Medway.
This role will enhance work with the diverse student population of the University of Greenwich and lead a dynamic team to ensure students have consistent and accessible services that contribute to positive student experience.
This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.
This postholder will be part of the GSU Senior Leadership Team and will be expected to contribute to department and organisation wide strategic development.
The post holder will:
- Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity
- Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and retention so that members can thrive
- Provide line management support to staff so that the team have up to date, specialist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the Advice service and oversee engagement across Greenwich’s 3 campuses
- Undertake casework and provide expert advice for the team on all aspects of Advice
- Lead on the project management of wellbeing/health promotion campaigns and initiatives throughout the year, as well as any external bids through bodies such as OfS
- Oversee the Retention and Wellbeing Project work, and other relevant projects with external partners
- Lead on insights work relating to retention, wellbeing and support
- Lead on responses to external consultation and enquiry responses, including but not limited to OfS, Department for Education, OIA and Universities UK
- Support elected officers to deliver on campaigning priorities
- Ensure the Advice service has the skills and is equipped to support the diverse needs of students at Greenwich and Kent at Medway.
- Provide regular insights and reports on the GSU Membership to inform our strategy and service provision
- Work with other Heads to develop relevant and modern Front of House services for each GSU campus ensuring ease of access and consistency for all members.
Key Areas
- Be an engaged and active member of the Senior Leadership team, contributing regularly and working collaboratively with peers
- Provide leadership, strategic direction and day to day operational management to the Advocacy and Policy: recruiting and inducting members of staff, motivating, supporting and developing team members to ensure they have the necessary skills and knowledge for their roles as well as manage performance
- Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments
- Develop succession plans and identify training and development opportunities within the team
- Be accountable for the quality of outputs of the team
- Provide support to the Officer team helping and equipping them, particularly in their roles as representatives and providing pastoral support and guidance.
- Ensure the whole organisation is aware of and understands the work of the Advocacy and Policy Team and its contribution to our strategic objectives
- To maintain expert and up-to-date knowledge on sector policies and regulations relating to advice, retention and student success, providing relevant guidance to officers and staff as required.
- Develop and promote a culture of continuous improvement across the team to ensure we can adapt to changing students’ needs and priorities, as well as building on successes and preparing for the future.
Strategic Development
- Contribute to the strategic objectives of GSU, with a particular focus on advice, support and wellbeing in relation to the student experience
- Develop and oversee a new and innovative approach to proactive health and wellbeing campaigns that empower students to look after themselves and each other, as well as seeking support
- Lead on Access and Participation Plan Engagement, acting as the key contact on this area with the University.
- Build and maintain strong working relationships with relevant senior UoG staff and departments including Student Academic Services, Faculties and our partners at Kent Unio
- Develop and oversee the Advice service to support advocacy initiatives at multiple levels within the University, ensuring both students and University stakeholders view GSU as a credible and reliable source of information on the needs of students.
Monitoring and Evaluation
- Develop and oversee a structured approach to gathering, analysing and reporting on data relating to engagement of students with our services and to student views on key issues relating to retention and success
- Develop and oversee processes of collecting quantitative and qualitative data from casework to analyse trends and inform feedback for the SU and university
- Ensure evaluation mechanism are embedded in the teams working practises and that findings are shared and used to implement learnings with the goal of improving services
- Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
- Be responsible for the implementation of service standards for the Advocacy and Policy Team and to monitor and report on adherence to these standards
- Prepare materials to apply for any relevant quality mark accreditations for the service.
Budget and Financial Management
- Manage a budget relating to Advocacy and Policy including any restricted funds.
- Be responsible for the teams resources, ensuring these are effectively allocated, managed and controlled
- Review and establish processes, systems, polices and where appropriate standard procedures to maximise efficiency ensure deadlines are met and a positive return on investment
- Review and provide narrative for scrutiny at monthly management meetings with the Finance Team
Stakeholder management
- Collaborate with GSU colleagues, particularly the Student Voice and Engagement Teams to ensure we have a consistent approach to how we work with and support students
- Work with students through our representative structures and forums to ensure we shape services students want and need, taking into consideration the varying campus priorities
- Maintain strong relationships with key university staff to develop, deliver and evaluate collaborative projects and interventions supporting advice and retention
- Attend meetings relating to Advocacy and Policy as well as associated areas at both GSU, the University and externally, included, but not limited to regional networks
- Identify opportunities to share best practice and represent the work of GSU and your team to the wider HE community, through conferences and publication.
Personal Specification
Essential Experience
- Line management experience
- Relevant experience working in the youth, education, students’ union or other membership or advisory organisation
- Experience of leading a multi-functional team
- Experience of mentoring coaching staff/elected officers
- Experience of developing operational policies and procedures
- Experience of budget management, project management, and operational management
- Experience of working with a range of stakeholders and partnership working or strategic networking
Essential Skills and Abilities
- Ability to work with and lead a high performing team
- Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
- Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
- IT skills at a level that supports membership CRM systems, Advice Pro and other platforms
- Excellent time management and organisational skills with the ability to manage others to reach deadlines, within agreed budgets and to a consistently high standard
- Ability to write strategies and be able to effectively communicate vision and mission
- Ability to stay focused and efficient in the face on changing priorities
- Track record of successfully developing and implementing projects and operational change
- Able to draft policies and procures with an eye for detail and accuracy
Essential Knowledge
- Awareness of current issues within the higher education sector
- Knowledge of relevant external bodies and organisations including Advice UK, NUS, Citizens Advice, OIA, Ofs, Student Minds
- Knowledge of relevant health and safety legislation
- Knowledge of Safeguarding, advice legislation, risk assessments and GDPR
- Knowledge of providing 121 support
Education/Training
- No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: ILM, City &Guilds etc.
Personal Attributes and other requirements
- Able to travel within the Borough and Region.
- Able to work some evenings and weekends and stay overnight where necessary.
- Works well in a team with a flexible approach to work
- Be eligible for a DBS check if needed
- A commitment to the principles and practices of equality and diversity
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of GSU.
Desirable other requirements
- Visionary, creative, and innovative strategist
- A positive, solution focused leader – able to make ‘tough’ decisions; determined and resilient in order to cope with the demands of the role
- Empowering, authentic leader with high levels of emotional intelligence
The client requests no contact from agencies or media sales.
Do you have a passion for the arts and experience of developing successful arts programmes or participatory activities? Do you have knowledge of the UK creative and performing arts sector?
We are looking for an Arts Programme Manager who will work closely with the Head of Arts to manage the delivery of the major strands of artsUCL’s programme. They will oversee all student-led performances in the Bloomsbury Theatre and Studio, lead on the delivery of our new mass participation programme, manage our partnerships with arts organisations and external artists, and lead the project management of our major events and festivals. The post holder will be central to driving forward an exciting programme of new activity that fosters personal growth, connection and community through extraordinary creative experiences.
This is an exciting role in a unique organisation. Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The client requests no contact from agencies or media sales.
Centre Manager (maternity cover)
Are you passionate about transforming the lives and life chances of children and families in the name of Jesus? We are seeking a friendly, highly organised and capable manager to inspire and lead during a maternity cover period.
Salary: £30,000 - £33,500 FTE (dependent on experience)
Hours: 40 FTE (will consider 4 days for the right applicant)
Location: Fern Street Family Centre, Fern Street, London E3 3PS
About us
All Hallows Bow is a vibrant, diverse and growing Anglican church located in the heart of London’s East End. Together we are God's family in Bow, seeking to share God’s love in our local community and see lives transformed as we follow the way of Jesus.
In 2014, we established the Fern Street Family centre with a vision to see Jesus's promise of 'life to the full' (John 10:10) become reality for disadvantaged and vulnerable children and their families in Bow, East London. Together, we work with our local community to see the lives and life chances of children and their families change for the better.
Our work is an evolving response to the challenges faced by children and families in Bow. We offer safe and stimulating spaces for children to play and learn and for parents to strengthen their relationship with their children. We do this through a mix of group and one-to-one support for parents and carers, an English language programme for migrant parents, early learning and play activities, a food pantry, out-of-school and holiday clubs for school-aged children and lots more! Alongside it all we aim to bring families in our community together, breaking isolation and building a more connected Bow.
In all we do we keep our eyes fixed on Jesus and hold onto his promise of hope, wholeness, restored relationships, justice and realised potential for children and families in our local area.
Role Overview
As Family Centre Manager you will play a vital role in the leadership of our church and charity’s community ministry to local children aged 0-11 and their families. Based out of our dedicated family centre, you will be responsible for leading a committed team of staff and volunteers to deliver a holistic programme of support and activities that meets local needs and reflects our Christian values and mission.
You will co-ordinate the day-to-day delivery of the centre’s activities and services, ensuring that delivery is responsive to the views and needs of local parents, carers and children while meeting the contractual requirements of our funders, and ensuring that staff and volunteers are working effectively to support positive outcomes for children and families.
Working with the Fern Street Steering Group, you will also help maintain the centre’s long-term sustainability, this will include maintaining existing partnerships, oversee fundraising efforts and ensuring that adequate resources (people, finances, in-kind) are available to support current and future areas of activity. This will also involve maintaining and developing strong engagement of the congregation and wider staff team of All Hallows Bow church in the ministry of the centre.
You will also take responsibility for overseeing Fern Street Family Centre’s spiritual life and mission - by nurturing a healthy team culture of prayer and mutual support and ensuring that our Christian values and mission are embedded throughout our work.
This is a diverse role that shapes around the passions and skills of the right candidate and offers plenty of opportunities for hands-on involvement with children and families alongside the role’s core leadership and management responsibilities.
We are committed to facilitating a smooth and supportive transition and the successful candidate will have a full handover with the current Centre Manager.
About you
You will be a friendly and capable leader with experience of delivering quality programmes of learning, play and/or support for children and families. You will be passionate about transforming the lives of disadvantaged families, with an understanding of safeguarding principles in relation to children and vulnerable adults. You will have experience of managing projects and people to achieve key project outcomes on time and to budget.A degree or significant experience in social work, community development, mental health, education, youth work, child development or similar field is desirable.
Benefits
- 25 days annual leave pro rata plus public holidays
- 3 additional spiritual retreat days offered per year
- Auto-enrolment for Church Workers Pension Scheme with 5% Employer pension contribution and 3% personal contribution
- Discounted purchases in the Ahaba cafe
- Flexible working considered including potential part-time opportunity of 4 days/week
How to apply
Please notes, there is a genuine occupational requirement that the postholder is a practising Christian, with a vibrant and active Christian faith.
All Hallows Bow is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. This role will be offered on the condition that the applicant undergoes a satisfactory enhanced DBS check and provides satisfactory references.
For more information please see the attached Information Pack and Job Description/Person Specification
Suitable candidates will be asked to complete an Application Form.
The client requests no contact from agencies or media sales.
This role will require the successful candidate to provide a high quality, evidence-based Psychology service, which promotes the safety, emotional well-being and mental health of children and young people accessing neurorehabilitation and those on a step-down pathway.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
You will provide high quality, evidence based Psychological assessments and interventions to children and young people with acquired brain injuries and neurodisabilities.
Our service delivery aims to promote outcome focussed interventions, safe care for children and young people and psychological adjustment in the context of highly emotional circumstances. You will provide clinical leadership to Psychology trainees, ensuring accountability and effective communication with other teams, creating a cohesive and collaborative multidisciplinary therapy team.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Youth Co-Ordinator – Young Carers
Hours: Full time (37 hours).
Salary: £24,325.16
We have a vacancy in our Young Carers Team
Are you passionate about working with young people and would like to learn about young carers and how we support them? Get in touch!
We work with young carers to let them know they are not alone and see what support we can offer. Activities and events are organised for them to get a break from their caring role and meet other young carers. We provide training to other professionals about how they can identify and support young carers. It is a varied role where full training is provided, we ask that you are enthusiastic about working with young people and having quite good IT skills.
As a carer led organisation Carers in Hertfordshire believes that the voice of the carer is central to everything we do. You will be able to ensure young carers voices are heard at every level. You will contribute to this through supporting the work of our young carers council, encouraging feedback on support as well as regular activities.
Closing Date: Monday 15th April 2024 – 9am
Interview Date: Friday 19th April 2024
The client requests no contact from agencies or media sales.
About this role
Director of Policy and Advocacy is a senior leadership role within Sustain, working across a range of policy, project and campaign areas. We are seeking a strong leader, with management experience and a keen interest in promoting solutions to many of the biggest challenges currently facing us: climate change, restoration of nature, and achieving a healthy, fair, diverse and sustainable system for food and farming. Leadership includes senior oversight:
- On ‘policy’, of the priorities, coherence and cross-fertilisation between our various projects and campaigns and the priorities identified by our alliance members, expert working parties and project/campaign leads.
- On ‘advocacy’, of Sustain’s range of approaches to achieving change – e.g. campaigning, partnership working, standards-setting as well as soft influence, at national and local level.
The Sustain alliance – members and colleagues – represent a rich source of expertise and well-proven, viable solutions to many of the challenges that face us. These need to be supported and replicated at scale, with barriers to adoption removed. It is the job of the Sustain alliance to cultivate the movement, win the policies and other support for solutions, and accelerate the process of change.
As a Director, you will have a key role in supporting the development of new and fundable areas of work, as well as contributing to organisational strategy and decision-making for Sustain. You will also hold strong people leadership skills, as the role oversees key teams at Sustain with five direct reports, and will support the delivery of our organisational plan.
Tasks and responsibilities
The Director of Policy and Advocacy for Sustain will have a varied and stimulating workload, working closely with the Chief Executive and in collaboration with Sustain’s senior management, project and campaign leads, project partners, Sustain alliance members and associates, and strategic funders. The postholder will provide strategic leadership on a range of policy, campaign, influencing and communications matters relating to advocacy for healthy and sustainable food and farming. The work will include:
Policy, advocacy and campaign development
- Creating an advocacy strategy for Sustain, working with colleagues and members, and building productive relationships with key audiences and partners, including an annual programme of activities and events.
- Leading on publishing policy reports, evidence submissions, statements and press releases, and overseeing those generated by Sustain colleagues and/or wider alliance activities.
- Overseeing key policy, advocacy and campaign themes, to ensure these are pursued effectively and prioritised within advocacy and campaign work, with line-management responsibilities in relation to relevant campaign coordinators and their teams.
- Providing everyday advisory and/or skills-building support or other opportunities for colleagues to develop their policy, influencing and communications work.
Stakeholder relationships
- Ensuring that members of the Sustain alliance are engaged in policy and advocacy and benefiting from the opportunities provided by their alliance membership.
- Building trusted relationships with a range of alliance members, government departments, elected representatives, project and campaign partners, journalists, media outlets, funders and opinion formers; and cultivating opportunities to work together to achieve positive change, including potential partnership initiatives.
Leadership in organisation management
- Working with the core team to ensure that this work is adequately resourced, and budgets are managed effectively, understanding and contributing to how this fits within Sustain’s overall financial management, resource use and fundraising needs.
- Developing compelling and impactful activities, evidence-gathering, partnerships and funding bids and feeding into development of impact reporting and theories of change.
- Leading on one or more operational priorities, working with the senior team and other key members of the staff team to ensure that tasks happen in a timely and effective way.
- Maintaining excellent financial records, contact databases and mailing lists, in line with good governance, data protection and accountability.
- Ensuring that monitoring, evaluation and learning is undertaken in relation to the campaigns and advocacy work, to help shape the way these develop, and to ensure that this informs reporting to funders and Sustain’s Council of Trustees, organisational learning and development of future activities.
Oversight on public communications
- Overseeing public communications in service of advocacy goals, working with expert project and campaign coordinators at Sustain. This will include representing the Sustain alliance externally – for example, with journalists, in the media, at high-level political opportunities such as giving oral evidence to parliamentary enquiries, chairing or speaking at panel events, organising roundtables or conferences, pitching or reporting to funders, etc.
- Overseeing the work of Sustain’s colleagues who lead on communications, social media, digital and design and parliament/public affairs to enable effective delivery of the policy and advocacy strategy.
- Editorial oversight and senior sign-off for Sustain’s political, campaigning and public communications activity, ensuring consistency of tone and approach and cultivating helpful cross-fertilisation of ideas and joined-up policy responses across the range of Sustain activities. Also ensuring that communications and public affairs activities serve and respect the alliance’s strategy, agreed tone, opportunities to influence, political impartiality, legal boundaries and our charitable objectives.
The Head of Policy and Advocacy will also:
- Undertake other tasks and responsibilities that may arise from time to time.
This is a Hybrid Role however the succesful candidate will be based On Site for the duration of their probation period.
The client requests no contact from agencies or media sales.
Job Title:
Gallery Sales and Business Development Manager
Contract and Hours:
Permanent, full time, 36.25 hours / 5 days per week, generally worked from Monday to Friday with flexibility required for evening and weekend working to support events taking place in the Gallery.
Crafts Council aims to support flexible working and part time arrangements where it is appropriate for the role.
Salary:
£35,000 to £40,000 gross per annum based on full time working.
Reporting to
Finance and Commercial Director
About the Role
Reporting to our Finance and Commercial Director, you will be working to build revenue from the venue hire operation for the Craft Council's Gallery, situated in Islington.
With your great client relationship building skills, you will be responsible for maximising the commercial use of the venue, dealing with all event enquiries, and giving excellent client guidance. You will be dealing with all external clients, existing and new, which will include agencies, corporate partners, charities and other organisations.
All the events will be of the highest quality, with the beautiful space within this historic building being offered with the commitment to realise its full potential. By overseeing all sales, co-ordinating the diary, optimising income received and building relationships, you will ensure the venue becomes a key and competitive player within the exclusive venues of London.
This is about the ability to manage the whole process and deliver against key performance indicators in terms of commercial maximisation and usage, building relationships, managing a team and ensuring the great experience and service received makes clients want to come back time and time again.
The postholder will:
- Be responsible for generating a profitable income stream for a newly launched commercial space in the heart of Islington just off Angel tube station
- Develop and manage the staffing and event operations, with additional resource as required
- Have a strong commitment to accessibility and social justice, ensuring that we are adhering to best practice
- Assist in developing and maintaining effective teamwork across Crafts Council
- Be flexible within the broad remit of the post
- Continuously seek ways to improve personal, team and business performance
- Attend and participate in Crafts Council performance, development, and training programmes
- Ensure that you comply with all Health and Safety regulations and safe working practice as required by current legislation and the Company’s Health and Safety and Safeguarding policies and practices
- Understand the importance of equality and inclusion in the workplace
- Always promote the highest level of customer experience
How to Apply
Please provide a CV and covering letter including the following information:
- Your interest in working for the Crafts Council and this position
- Details of your relevant knowledge, skills and experience
- Tell us about a recent event / activity you have attended including what you enjoyed about it and what could have been improved
Deadline: 12 noon Tuesday 9th April 2024
Interviews: Tuesday 30th April onwards
Role to Commencement: As soon as possible from May 2024 onwards.
To apply for the role, you must be eligible to work in the UK. Crafts Council is not a sponsoring organisation.
About Serve
We are an award-winning charity in Northamptonshire committed to supporting older people, people with disabilities and their carers.
We operate out of our HQ’s in Rushden, Northamptonshire with a Day Centre in Higham Ferrers and a small office in Kettering.
Our vision is a society that fully respects the rights of older people and people with disabilities and where age and disability are not barriers to opportunity, fulfilment and dignity.
Our mission is to help adults who require support services to maintain their independence.
About the Role
As the CEO of Serve, your role will be to provide the strategic leadership, vision and direction to help the organisation to deliver its mission to support independent living for older adults and people living with disabilities and their carers.
You will collaborate with the Trustees to provide strategic direction, operational management and impactful leadership to ensure the effective delivery of our services and the fulfilment of our organisational goals.
You will play a vital role in the continued growth and financial sustainability of Serve and will work alongside sector partners to improve the lives of service users across Northamptonshire and North Bedfordshire.
The CEO plays a vital role in the governance of the Charity and must work closely with the Chairperson and the Board of Directors (Trustees). The relationship between the CEO and the Board is centred on an open, honest and mutually respectful professional relationship. The Trustees have delegated responsibility to the CEO to run the Charity in a professional, inclusive respectful and caring way. It is, therefore, critical that the post holder maintains a positive working relationship with the Board facilitating open and transparent communication. The role of the CEO is to be responsible for the day to day running of the Charity.
About You
Our ideal candidate will be someone with a background in leadership in an adult social care setting or related sector with an understanding of the voluntary sector.
We are looking for a confident, professional and caring leader with the skills and expertise to drive Serve forward in its charitable mission.
Serve is an equal opportunities employer committed to diversity and inclusion. We encourage individuals from all backgrounds to apply. This role is subject to enhanced DBS checking.
How to Apply
If you would like an informal conversation about the role with Jess Slater, CEO, please message for an appointment.
Please apply by completing the Serve application form and equal opportunities form on the website or request the application documents by sending a message.
Closing Date for applications: Tuesday 2nd April 2024 at 4.00pm.
Interviews Dates: 11th and 12th April 2024.
The client requests no contact from agencies or media sales.