Housing services manager jobs
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We’re looking for a confident and compassionate LGBTQ+ Project Worker to join our supported housing team working across Brighton and Eastbourne.
This isn’t just a support role, it’s a frontline position that requires emotional resilience, excellent communication skills, and a grounded understanding of what it means to work in a supported housing environment. The people we work with often face intersecting challenges including mental health, trauma, identity-based discrimination, and housing insecurity. Your job will be to help them navigate these realities and move toward independent living with dignity, strength, and stability.
You’ll need to thrive in a role where no two days are the same. From conversations around rent and cleaning routines to complex safeguarding issues or mental health disclosures, you’ll be expected to step in calmly and confidently, without shying away from challenge.
We’re seeking someone who builds positive working relationships with both residents and housing providers, can adapt to rapidly changing needs, and brings clarity, kindness, and consistency to their work no matter what’s going on that day.
While this role is based in Brighton, we operate as one team across both Eastbourne and Brighton. From time to time, you may be expected to provide cover at our Eastbourne accommodation when needed.
The advertised salary includes London Weighting. As such, you will be responsible for covering the cost of travel to London for our monthly all-staff meetings. If additional travel to London is required as part of your role, these costs will also need to be covered by you.
Key Responsibilities
· To provide a high quality, flexible and responsive support service to LGBTQ+ people, supporting them for independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
· To assess the individual needs of each person and provide a bespoke support plan.
· To ensure that effective service user participation mechanisms are in place.
· To ensure a high level of customer care and practice at all times.
· To develop links with relevant external agencies.
Main Duties of the Post
Support Sessions
· To give holistic support to LGBTQ+ people accessing our supported accommodation service and to provide proactive support to these service users who are sometimes hard to engage.
· To meet service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
· To work with LGBTQ+ people accessing supported accommodation to develop and review individual support plans and risk assessments.
· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
· To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
· To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
· To assess individual service user’s suitability for independent accommodation.
· To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
· To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
· To ensure that all service users are provided with information about local services whilst in supported accommodation and during their move on.
· To ensure all service users are fully aware of their rights and responsibilities in their home.
· To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
· To work as part of a team in developing user participation.
· To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
· To devise innovative and creative ways of involving LGBTQ+ people in the running of the schemes with an independent approach.
· Supporting our residents to participate in group and peer support and to access online support mechanisms.
· Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
· To establish and maintain accurate and complete records in all areas of work.
· To complete statistics for the collation of performance and funding information.
· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
· To participate in individual and clinical supervision meetings, annual appraisals and training.
· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
· To act in the best interests of Stonewall Housing and its clients at all times.
· To work evenings as necessary.
· To promote Stonewall Housing at external meetings and community events.
· To carry out any other duties commensurate with the aims and objectives of the post that may be require.
PERSON SPECIFICATION
Essential Experience
· Lived experience, or experience of working with homeless people or vulnerable LGBTQ+ people, in a voluntary or paid employment setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing related support services, i.e. assessment, developing and using support plans, support planning, key working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple projects at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
· BHSF health cash plan
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Director of Services, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Registered Charity
21 - 50
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Housing Lead
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Job Title: Housing Lead
Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.
Salary: £30,400
Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may need to be flexible on these hours as per service requirements.
About the role
This is an exciting opportunity to join a new service which works with offenders as they are released from prison. It is a community based setting, rather than custodial where residents can go out in the community, depending on their Licence restrictions. Join our team as a Housing Lead to play a major part in supporting our residents with their long term housing needs. You will act as a bridge between various housing stakeholders and residents, to ensure a tailored move on plan is put in place which meets the needs of all. We thrive to ensure our residents have the right access to resources and tools to support them in reintegrating into the community, and re-establishing relationships to support with their rehabilitation.
Responsibilities include:
- Act as the main point of contact between landlords, housing associations, local authorities, private landlords, wider Social Interest Group Services, and our residents
- Work with the wider team to support residents with their long term needs
- Provide specialist support to the wider team to ensure they are regularly trained and kept up to date with policies and procedures, including government changes
- Provide regular reports and updates
- Manage current resident tenancies, ensuring timely rent payment
- Support with property and building management and maintenance including scheduling repairs
About you
We're looking for someone who has knowledge on different types of tenancies, an understanding of the types of needs of our resident group, and able to provide tailored solutions to meet their long term goals. You will have a true passion to support in making a change, supporting rehabilitation, and providing opportunities to people to make positive changes to their lives, and reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. Further, you will have:
- Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
- Experience of working with people of complex backgrounds and/or a good understanding of the sector
- Knowledge of risk management and risk assessment
- Knowledge of license conditions and public protection
- Knowledge of tenancy management, able to share knowledge with others in the team and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Ability to influence and negotiate positive outcomes with others
- Proactive in making decisions
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 10th November.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
The client requests no contact from agencies or media sales.
Thank you!
Would you like to make a difference?
Then take a look at this Advice Worker job – employed by Manchester Mind and placed in the innovative Recovery in Community Team, a collaboration between Manchester Mind and Gaddum. Together we are supporting people as they move from hospital back into their community. Ensuring people have stable income, housing and less problematic debt is essential to this journey. This is the role – working within a team which is collaborative, supportive and strengths-based to deliver holistic and person-centred support.
Manchester Mind is the employer of the Recovery in Community Service Housing and Welfare Rights Advisor so you will gain support and expertise from our existing Advice service whilst sitting within the experienced and multi-disciplinary Recovery in Community Team.
Position: Recovery in Community Service Housing and Welfare Rights Adviser
Salary: £27,565 - £29,253
Hours: 35 hours per week until 31st March 2026 (with extension possible dependent on funding)
The skills and knowledge that are important to us are:
· Ability to create a sense of belonging through the development of kind relationships that lead to people feeling accepted and heard.
· Experience of delivering social welfare law – particularly around benefits and housing.
· Ability to collaborate and share skills and knowledge.
You can download all application documents from our website.
The deadline for these posts will be 12 noon on Tuesday 28th October 2025.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Registered Charity
51 - 100
Our purpose is to create a space where mental health comes first.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic, compassionate and ambitious leader who believes everyone should have the opportunity to live independently, feel valued, and be part of their community? We are looking for an inspiring Service Manager to lead and further develop our innovative Finding & Matching Service — supporting people with learning disabilities and/or Autism to build fulfilling lives in homes and communities they choose.
About the Role
As Service Manager, you’ll take the lead in shaping and growing a person-centred service that meets the highest standards of care and compliance. You’ll empower and develop a dedicated team of support workers, ensuring our values of community, inclusion, and respect are at the heart of everything we do. From managing day-to-day operations and staff development to driving service quality, you’ll play a vital role in creating real impact across the lives of the people we support.
We’re looking for someone with strong leadership skills, hands-on experience in social care, and a passion for innovation. You’ll thrive in a fast-paced environment, balancing operational management with creativity and collaboration. Importantly you will possess significant and demonstrable business development expertise, commercial awareness and the acumen necessary to not just manage but to progress and promote the outreach services offered by Centre 404.
In return, you’ll join a supportive and forward-thinking organisation that values its people, offers opportunities for growth, and is committed to making a difference.
Key Responsibilities
- Lead and develop the Finding & Matching service
- Manage staff recruitment, supervision, and development
- Maintain compliance with CQC and safeguarding standards
- Drive service growth and build stakeholder partnerships
- Oversee budgets and resource management
About You
- From one year to many years of management experience within social care
- From two years to many years of working with people with learning disabilities and/or Autism
- Strong understanding of person-centred values and self-directed support
- Excellent communication, leadership, and organisational skills
- A commitment to equality, inclusion, and continuous improvement
- Significant business development and commercial growth expertise
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sponsor Group Relationship Manager
Location: Remote (UK-based)
Contract: Part-time, 3.75 days per week
Salary: £40k per annum pro rata
About Us
Gulab Sorkh Foundation (GSF) is an independent charity supporting former members of the Afghan security forces and their families, who have come to the UK under the Government’s Afghan Relocation and Assistance Policy (ARAP). Our mission is to help these individuals rebuild their lives, access support, and integrate fully into British society.
We have recently been awarded new funding under the Communities for Afghans (CfA) Phase 2 programme. This funding allows us to expand our work supporting Afghan families through Sponsor Groups, which is why we are growing our team to ensure we can provide high-quality support to all participants.
About the Role
You will be the driving force behind the recruitment, onboarding, and ongoing engagement of Sponsor Groups. Success in this role depends on your ability to inspire, motivate and sustain long-term commitment from these groups, ensuring they are confident, supported, and fully equipped to welcome Afghan households.
You will contribute to developing innovative strategues to attract new Sponsor Groups, maintain strong engagement, and address challenges proactively, ensuring a high-performing network across the UK.
This is a busy and varied role, combining community engagement with strategic partnership. You will play a key role in shaping GSF’s growing national programme, ensuring our families receive the care and opportunities they need to thrive in the UK. We are looking for someone who is proactive and highly organised, with a genuine passion for supporting refugee communities.
How to Apply
Please upload a CV and cover letter by the closing date. In your cover letter, you must explain how you meet every one of the essential criteria in the person specification. Applications that do not address the essential criteria may not be considered.
Gulab Sorkh Foundation (GSF) supports a diverse range of beneficiaries within the Afghan armed forces community. We know that diversity within our team strengthens our work, and we are proud to be an equal opportunities employer. We welcome applications from all backgrounds, perspectives, and experiences, especially those with lived experience of immigration.
Research shows that some people do not apply unless they meet 100% of the criteria. If this is you, please consider applying anyway; your skills and perspective could be exactly what we need.
A Disclosure and Barring Service (DBS) check will be required for successful candidates. We cannot sponsor visas, so all applicants must have the right to work in the UK.
We may close the vacancy early if we receive enough strong applications.
The client requests no contact from agencies or media sales.
Thank you!
The Services Manager (Housing) will primarily focus on managing New Horizon's busy Housing Advice service, delivered both from the day centre and remotely. You will work with the Head of Housing Services to ensure the service responds holistically to young people with multiple needs or barriers. You should have relevent professional experience within the housing and homelessness sector, be a passionate advocate for young people and have the ability to motivate a team to deliver high quality services in a fast-paced environment. You should be skilled in partnership management and able to collaborate effectively to identify and deliver new housing solutions for young people experiencing homelessness.
- Permanent, full-time role in the Housing Team
- Salary: £37,024 – £41,600
- Deadline to apply: 9am Monday 3 November
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kineara has a new vacancy for an experienced Housing support worker to join our small and dedicated team for our new School Housing Advice project.
About the project
The School Housing Advice Support Project builds on the success of a pilot program and aims to provide tailored housing advice and support to families, particularly those living in temporary accommodation (TA). The project started in January 2025 and is currently being delivered at three primary schools in the borough of Southwark.
The initiative offers practical housing advice, casework, workshops, and legal support through a collaborative partnership between Kineara and Southwark Law Centre. It also addresses challenges such as poor housing conditions, legal proceedings, and impacts on families' health and wellbeing.
About the role
We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to parents from four Primary Schools in Southwark. This role involves conducting housing surgeries, providing follow-up casework, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work closely with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. The role will be based mostly in Southwark, and you will be working in partnership with schools, community organisations and the council to coordinate tailored support for each client to avoid eviction and sustain tenancies, address suitability of the property, mediating with landlords where necessary and providing advice for onward housing when needed. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, improve wellbeing and awareness of tenancy rights and housing polices.
About you
- You will have experience of working with families and individuals with complex needs, as well as some experience of providing housing support.
- You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
- You will have excellent interpersonal skills.
- Have good knowledge of housing policies and tenants' rights, experience of delivering holistic support.
- You will be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
- Be able to work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Registered Charity
6 - 10
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Thank you!
Following the retirement of a long serviing manager the Trust is now recruiting a new Service Manager to lead the Trust's Female Service. This is an attractive position for an experienced female practitioner looking to advance their career. If you are looking for the opportunity to lead a team dedicated to safeguarding and supporting homeless women to rebuild their lives this could be the job for you!
If you believe that you are up to the challenge, please email the Trust directly for an application pack
The pack will include a Job Descritpion; a Person Specification; with information about the Trust; and a copy of the official application form (CVs will not be accepted).
If you have any questions please feel free to email or to phone asking to speak with Kevin Curtis, CEO.
DEADLINE for applications is Wednesday 29th October. Interviews will be held on Tuesday 4th November
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A home is the foundation for everything. Join SPEAR’s Housing First team in Wandsworth and help people who’ve experienced rough sleeping to secure and keep a safe, permanent place to live.
Location: Wandsworth, London
Salary: £33,364 per year
Hours: 37.5 per week, Monday to Friday
(6-month Contract)
As a Housing First Worker, you’ll:
- Build trusting relationships and provide flexible, one-to-one support.
- Work in partnership with the London Borough of Wandsworth and local agencies to help people stay housed, improve their wellbeing and feel part of the community.
- Respond to changing priorities and manage situations as they arise, making sure services reach those who need them most.
What we’re looking for
You’ll bring experience of supporting people affected by homelessness or other complex challenges, plus the empathy, resilience and practical skills to make a lasting impact. You’ll know how to build rapport, plan support, and work collaboratively with housing and health services.
Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support—so you can thrive while helping others do the same.
Your Benefits
- Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4× salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Housing Administrator
Organisation: Threshold
Location: Based at 1 John Street, Swindon, SN1 1RT, with travel across Swindon
Contract: Permanent, full-time
Pay: £25,119 - £29,770 (dependent on experience)
About Us
Threshold provides people affected by homelessness in Swindon with a safe place to live and personalised support. We are a small, supportive team who are passionate about ending homelessness in Swindon.
The Role
We’re looking for a Housing Administrator to join our finance and compliance team. The role will support the delivery of high quality housing services, ensuring our properties remain safe, well-maintained, and compliant.
This role is ideal for candidates with strong organisational and administrative skills. Experience in housing, property, or compliance is desirable but not essential as full training will be provided.
Key Responsibilities
- Coordinate repairs, maintenance tasks, and compliance checks
- Maintain accurate compliance records
- Liaise with contractors, landlords and suppliers to ensure quality service delivery
- Assist in monitoring housing legislation and safety standards (e.g. gas, fire, legionella)
- Provide excellent customer service to residents
- Conducting regular property inspections and support timely turnaround of vacant rooms
- Represent Threshold in meetings with external stakeholders
- Support continuous service improvement initiatives across our housing services
About You
We’d love to hear from you if you have:
- Strong administrative and organisational skills, with the ability to manage multiple priorities
- Excellent communication and relationship building skills
- Confidence using Microsoft Office 365
- Desirable: Experience in housing, property management or compliance
- Desirable: Knowledge of housing legislation and safety standards
- A full driving licence and access to a car (essential for travel across Swindon)
What We Offer
- 25 days Annual Leave, rising to 30 days with service
- Competitive Pension, we will match up to 5%
- Life Assurance Cover, currently set at 5 x annual salary
- A Health Plan, that includes money towards medical, dental and optical costs and access to an employee assistance programme
- Cycle to work scheme and charity worker discounts
- A supportive and values led working environment
- Professional development, Threshold invests in staff learning, training opportunities and career growth
- The chance to make a tangible difference to the community
- Opportunities to gain experience across housing compliance and property management
How to Apply:
To apply, please send your CV and a supporting statement about how your meet the person specification. The deadline for applications is Friday 31 October 2025.
Registered Charity
11 - 20
Ending homelessness for people in Swindon by providing a safe place to live, personalised support and a pathway to independence
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kineara has a new vacancy for an experienced Housing Support Worker to join our small and dedicated team in this new project supporting recent granted refugees to find accommodation.
About the project
Set up by Southwark Council, the Homes for Ukraine project supports families and individuals from Ukraine who have been granted visas to live and work in the UK. After an initial period living with host families or in temporary accommodation, the project helps households take the next step towards independence by supporting them to move into private rented accommodation, assisting them in finding employment, and linking them with wider community support networks, while working holistically to ensure their individual needs are met. This approach aims to help Ukrainian households settle and thrive in the UK.
This project will be delivered alongside our Refugee PRS Renters Support Programme in Southwark. We will provide crucial crisis support to vulnerable renters and are looking for a passionate housing support worker to be part of the next phase of the project. You can find out more about the work here.
About the role
We are looking for an experienced, enthusiastic, and energetic support worker to take up a full-time role within our organisation as a Housing Support Practitioner in our small and dedicated team. The role will be based mostly in Southwark, and you will be working in partnership with the Council’s housing officers and resettlement workers, refugee support organisations, community services.
The role involves:
- Coordinate tailored support for each client to find and sustain tenancies and mediating with landlords where necessary.
- Providing housing advice and help find employment.
- Support access to PRS properties.
- Provide information about housing market and polices.
- Help set up sustainable tenancies.
- Support to increase employment and training opportunities.
About you
- You will have experience of working with individuals with complex needs and comple needs assessments.
- You will be an enthusiastic person who is self-motivated, confident and thrives when working independently with a passion to support change.
- You will have excellent interpersonal skills, experience delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work sensitively and empathetically with people in vulnerable circumstances.
- You have good knowledge of housing and homelessness policies in England.
- You will also have experience working in a systemic and therapeutic way and ideally have trauma informed training or experience.
- You have experience with keeping records and contributing data for reports and monitoring purposes.
- It is also important to us that you have the competency to work with people from a variety of cultural backgrounds.
- Be able to work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We identify and address barriers by providing holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
HOW TO APPLY: Please send a CV and a cover letter explaining how you meet the criteria for the role. Please also include:
Why you wish to apply for this role
What you would like to gain from this role
Your relevant experience, knowledge and skills, based on the person specification above.
Registered Charity
6 - 10
Breaking barriers to secure housing, education and employment
Thank you!
Facilities Manager (Soft Services)
Contract type: Permanent, Full Time – 35 hours per week
Location: London, Canary Wharf (Onsite Office-based role)
Salary: £39,358-£41,325 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The UK Property and Facilities team is a small, high-performing team within the UK People Team. We are responsible for managing all aspects of the UK workplace, including onsite facilities and maintenance, health and safety, security, property and workplace strategy.
About the role
As our Facilities Manager (Soft Services), you will be a pivotal member of the Facilities team, helping to create and maintain a great place to work for WaterAid UK than enables all staff to be their best self and deliver on our mission.
In this role, you will:
- Work alongside the Facilities Manager (Hard Services) to ensure that the UK offices are safe, sustainable, inspiring, and provide an efficient and engaging working environment for our staff.
- Manage all Facilties soft services to enable a positive employee experience within the UK office including direct management of cleaning, security, office events, reception services (couriers, post etc)
- Be the team lead for office/workplace systems eg audio visual technology, meeting room/visitor management/desk booking software, digital signage.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- On the job facilities management experience (minimum 3 years in a facilities manager role).
- Experience of working in a customer facing facilities team, and proven ability in providing an excellent experience for both internal and external stakeholders.
- Proven ability to work in a fast-paced environment; with strong multi-tasking, organisational and time management skills.
- Experience of managing the tendering processes, contractor/supplier services and budget management (with a focus on value for money and quality of service).
Although not essential, we’d prefer you to have:
- Experience of working on environmental and wellbeing initiatives.
- Experience of management for front of house services.
Closing date: Applications close 12:00 PM UK time on 27 October 2025. Interviews are expected to take place week commencing 3 November 2025.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees are granted three additional days of annual leave on top of their starting allocation of 25 days. These additional days accommodate the UK office closure at the end of the calendar year, allowing all WaterAiders time to rest, reset, and spend quality time with family and friends.
Please note that these three days are automatically allocated and cannot be changed. Annual leave continues to accrue based on your start date, and if sufficient leave has not been accrued by the time of the office closure, the three days will be taken as unpaid leave or pro-rated, if applicable.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Registered Charity
More than 1000
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Thank you!
Mind in Croydon is seeking to recruit a full time Advocacy Service Manager to join our small, dedicated team of Independent Mental Health Advocates (IMHA) working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.
The role is ideal for an experienced Advocate, who is passionate about promoting the rights of people who are experiencing poor mental health, in sometimes challenging conditions, but who is also committed to nurture the next generation of future advocates, as a key part of the role will involve supervising and supporting a current trainee in addition to a qualified IMHA, providing guidance, support, and skills development on casework and advocacy.
In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.
Advocacy Service Manager
SALARY: £ 37,728.88 per annum
plus pension contributions (above 4% by salary sacrifice)
REPORTS TO: Head of Social Inclusion & Support Services
RESPONSIBLE FOR: 2 Independent Mental Health Advocates(IMHA)
TERM: Permanent, subject to funding, full time (36 hours pw)
BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.
This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 pages, outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
Registered Charity
51 - 100
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A home is the foundation for everything. Join SPEAR’s Housing First team in Tower Hamlets and help people who’ve experienced rough sleeping to secure and keep a safe, permanent place to live.
Location: Tower Hamlets, London
Salary: £33,364 per year
Hours: 37.5 per week, Monday to Friday
As a Housing First Worker, you’ll:
- Build trusting relationships and provide flexible, one-to-one support.
- Work in partnership with the London Borough of Tower Hamlets and local agencies to help people stay housed, improve their wellbeing and feel part of the community.
- Respond to changing priorities and manage situations as they arise, making sure services reach those who need them most.
What we’re looking for
You’ll bring experience of supporting people affected by homelessness or other complex challenges, plus the empathy, resilience and practical skills to make a lasting impact. You’ll know how to build rapport, plan support, and work collaboratively with housing and health services.
Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support—so you can thrive while helping others do the same.
Your Benefits
- Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4× salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
The client requests no contact from agencies or media sales.
Thank you!
We are currently looking for a Building Services Assistant to work at our London Office, Burlington House on 18 months contract.
You will join our team at Burlington House and play a vital role in maintaining one of London's most distinguished venues. This position offers the opportunity to ensure exceptional standards while contributing to the seamless operation of a stunning facility. You'll be responsible for upholding exemplary housekeeping practices and maintaining a secure environment for all colleagues and visitors. Working in close collaboration with our experienced Hospitality team, you'll provide comprehensive support for a diverse range of internal and external events, bringing adaptability and judgment to every situation. The role extends beyond traditional facilities management, as you'll serve as a technical resource, providing AV and IT support for events while partnering with both internal and external Technology teams to deliver responsive assistance as needed.
This position operates on shift patterns typically between 8:00am and 10:30pm to support events, requiring flexibility to work overtime including early mornings, late evenings, and weekends to support our varied event schedule. We're seeking a proactive professional who values variety and enjoys working in a dynamic environment where you'll have the autonomy to approach challenges with creativity while maintaining the highest standards of service excellence. At Burlington House, you'll be part of a collaborative team environment where your expertise directly contributes to successful outcomes, offering genuine opportunities for problem-solving and the satisfaction of supporting events that make a lasting impact. We need someone who takes pride in their work, demonstrates reliability under pressure, and is committed to delivering outstanding results in this prestigious setting.
Responsibilities:
• To provide Audio Visual (AV) support to internal and external events.
• To provide the Building Services Supervisor with up-to-date information/feedback on any AV related issues reported, the objective being to seek the optimum AV service delivery for the venue.
• To establish and maintain an excellent working relationship with the chosen external AV service provider, whilst monitoring service levels and performance, ensuring the RSC receives optimum service on all onsite facilities within their remit.
• To assist in the efficient running of Burlington House, as an events venue and as a working office for RSC staff.
• To provide room set-up and meeting room services to the Hospitality team assisting to the efficient running of events at the venue.
• To undertake security and lock up services for the building.
Main requirements:
• Good IT skills, including familiarity with Microsoft, Windows and up to date knowledge of Zoom, Teams and similar video conferencing kit and software.
• A good understanding and experience of building services/facilities related duties and requirements.
• Ability to work directly with customers, including at times, problem solving whilst under pressure, with excellent communication and interpersonal skills and attention to detail.
• Good understanding and awareness of Health and Safety practices and able to undertake manual handling tasks.
• Well organised with good administrative skills, able to meet role requirements and working hours.
When applying, please provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills, knowledge and competencies match the requirements outlined in the job description.
Benefits
At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:
• 26 days paid holiday per annum
• 35-hour working week with flexible options, to be agreed with your line manager
• Enhanced maternity and paternity leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team
You may also have experience in the following: Facilities Technician, Facilities Engineer, Facilities Assistant, Maintenance Technician, Reactive Maintenance, Building Services, Caretaker, Technician etc.
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