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Top job
The Royal British Legion, London (Hybrid)
£42,090 to £46,272 per annum (Inclusive of London Supplement)
Join a newly shaped Individual Giving team at the Royal British Legion in a role that sits right at the centre of supporter engagement.
Posted today
Top job
The Royal British Legion, London (Hybrid)
£42,090 to £46,272 per annum (Inclusive of London Supplement)
An exciting opportunity to join a newly structured Individual Giving team at a time of real investment and change
Posted today
Top job
Mercy Ships UK, Stevenage (Hybrid)
£40,000 - £45,000 per year
Legacy Manager | Help Transform Lives Across Africa Through Legacy Giving | £40k-£45k | Hybrid, Stevenage
Posted today Apply Now

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The King's Trust, London (Hybrid)
£33,005.00 to £49,507.00, dependent on your location, skills, knowledge and experience
Posted 1 day ago
Closing in 5 days
Working Animals International, London (Hybrid)
c.£42,000 per year subject to skills and experience
Play a key role in developing and delivering individual programmes and shaping strategic programmes across UK & international markets
Posted 1 week ago
The Gurkha Welfare Trust, Salisbury, Wiltshire (Hybrid)
£40,000 - £43,000 per year
Lead donor growth at Gurkha Welfare Trust—drive multi-channel campaigns, convert supporters, and build lasting giving and legacy impact.
Posted 1 week ago Apply Now
Ronald McDonald House Charities UK, Multiple Locations (On-site)
£41,500 per year
Posted 6 days ago
Closing tomorrow
Third Solutions, London (Hybrid)
£42000 - £47000 per annum
Posted 3 weeks ago Apply Now
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£46,634 per year
Posted 2 weeks ago Apply Now
Closing in 5 days
Ashby Jenkins Recruitment, London (On-site)
£42000 - £46000 per year
Posted 2 weeks ago
Book Aid International, Richmond (Hybrid)
£36,000 - £39,000 per year
Seeking a creative and data-driven Digital Marketing Manager to join our Income and Engagement Team.
Posted today
Page 1 of 9
London (Hybrid)
£42,090 to £46,272 per annum (Inclusive of London Supplement)
Full-time
Permanent
Job description
About The Role

As Welcome Manager, you’ll join a newly shaped Individual Giving team at the Royal British Legion in a role that sits right at the centre of supporter engagement. You’ll be responsible for delivering high quality welcome journeys and campaigns that introduce new supporters to RBL in a compelling, engaging and well-timed way. Working across acquisition and development, you’ll help create a seamless supporter experience that builds long term engagement from the very first interaction. This is a role for someone who enjoys combining creativity, planning and audience insight to deliver campaigns that genuinely perform.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Working closely with the Senior Welcome Manager, internal teams and agency partners, you’ll take ownership of delivering multi-channel communications that are strategically aligned, insight led and commercially focused. You’ll be managing multiple campaigns and projects at pace, ensuring activity is effectively planned, delivered on time and continuously optimised through testing, reporting and performance analysis. You’ll also play an important role in building strong relationships across fundraising, particularly with data, planning and product strategy teams, helping to ensure campaigns are connected, targeted and delivering the best possible supporter experience.

We’re looking for someone with experience delivering supporter journeys or large-scale marketing campaigns within a fundraising or customer focused environment, who is confident managing stakeholders and working collaboratively across complex teams. You’ll need strong organisational skills, an eye for detail and the ability to balance creativity with process and performance. This role would suit someone who enjoys working in a fast moving environment, is confident using audience insight and campaign data to shape activity, and wants to be part of a team focused on building smarter, more effective supporter communications.

Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.

If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Organisation
The Royal British Legion View profile Organisation type Registered Charity Company size More than 1000

We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through

The Royal British Legion logo Play
Posted on: 16 June 2026
Closing date: 01 July 2026 at 01:00
Job ref: 1190
Tags: Fundraising, Business Development, Community Fundraising, Individual Giving