Individual Giving Manager

You will join our client as an Individual Giving Manager. Leading a small team focused on the database, supporter services and Individual giving stewardship, this role is responsible for executing annual direct marketing plans to acquire, engage and deliver income from existing and new supporters to ensure their supporter journeys are maximising lifetime value and that new supporters are stewarded towards further engagement.

Individual Giving Manager Responsibilities:

Working with the Head of Marketing you will identify opportunities for increasing individual giving income and acquiring data. You will lead the creative development of their magazine and work with the communications and marketing team to ensure campaign and product visibility across all digital and offline platforms. You will develop and produce strong and compelling direct marketing propositions and materials for a wide range of media.

Individual Giving Manager Requirements:

- Considerable experience of developing and implementing direct marketing strategies and plans to recruit, engage, retain & inspire donors.
- A sound knowledge and understanding of individual giving strategy and income streams.
- A proven track record of success working with others, with the ability to lead and inspire a team to deliver high quality results to deadlines.
- Experience in annual and campaign budget management and reporting financial performance against targets.
- Significant experience of databases and data / financial processes.

About our client:

If you are looking for an inspirational challenge, join their amazing assistance dog charity and contribute to their life changing work. Their mission is to transform the lives of adults with physical disabilities through partnership with their specially trained assistance dogs.

Location: Heyshott, West Sussex OR Osgathorpe, Leicestershire

Job type: Full Time, Permanent, 37.5 hours per week

Salary: £25,300 to £28,463 per annum depending on experience

Benefits: They offer a comprehensive benefits package including a generous annual leave allowance, access to an employee assistance programme, wellbeing portal and discounts on goods and retail vouchers and cash back on purchases from eating out, entertainment, supermarkets, clothing and travel.

Closing Date: Midnight 29 March 2020
1st Interview: 15 April 2020 (Heyshott, West Sussex)
2nd Interview: 23 April 2020 (Osgathorpe, Leicestershire)

Our client is a disability confident committed employer and welcomes diversity, promotes equality and welcomes applications from all sections of the community.

You may have experience of the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.

Ref: 92365

We have an exciting new opportunity for a role within a well-established Educational Charity for an Individual Giving and Legacies Manger. This role will focus on implementing a new fundraising strategy in order to achieve income and growth in the long term and enhance the legacy pipeline.

Key duties within this role

• Implement a clear integrated digital supporter marketing strategy that encourages unrestricted regular giving
• Manage external agencies and keep campaigns running smoothly and to a high standard
• Work with the Head Of to innovate and explore new fundraising initiatives and ensure all other teams are putting out the correct external messages
• Work closely with database team on supporter care and engagement
• Represent the organisation at events

The ideal candidate will have the following skills

• Experience of implementing individual giving, trust and legacy programmes, and developing and delivering fundraising campaigns with a focus on digital strategy
• Ability to maintain good working relationships with colleagues and achieve shared goals
• The job will involve some out of hours work due to the need to attend some evening work events and the nature of dealing with an international audience

If you feel like this role is the new challenge you have been searching for please do apply as soon as possible as the position will be moving quickly.

CPRE, the countryside charity is looking for an experienced and enthusiastic Individual Officer to support the development, delivery and growth of our individual giving programme through exciting new innovation testing.

Over the past year CPRE, the countryside charity has undergone great transformation which has led to a completely new brand, a strong set of organisational values, a new strategy (which has just come into play), in depth audience insight and the initial launch of our new website, amongst other exciting developments.

As one of two individual giving officers, you will support programme growth and generate income from donors both new and existing. These donors will give to us through membership, regular donations, annual appeals, raffles digital fundraising and through new products we are yet to establish. Reporting to the Individual giving manager, you will support the development, implementation and growth of a portfolio of products, while working in our friendly and busy office in London. By building upon existing relationships, and attracting and converting new supporters, you will grow our income in this area, helping to create a sustainable platform for all our fundraising activity.

We are looking for an enthusiastic all-rounder. Someone with a real passion and aptitude for working with creative partners and colleagues to creating compelling and effective fundraising communications while also being confident in the more technical aspects of direct marketing: drafting data briefs, devising robust tests and analysing results.

The successful candidate will have previous experience in a charity fundraising environment and a proven track record in project managing direct marketing activities across a variety of income streams and channels, including digital and social media. In line with our objectives, ideally your experience will include supporter acquisition as well as retention, with knowledge of new product/offer development and implementation of ‘test and learn’ programmes. 

We will be shortlisting on a daily basis so apply now!

To apply, candidates should read the candidate information pack and Job and person specification below then complete the application form (CVs will not be accepted).  Please make sure you address the criteria outlined in the Job and person specification; failing to do so, will mean you will be unlikely to be shortlisted. 

Job ref: IGO4/cj

CPRE is an equal opportunities employer.

We are very excited here at Ashby Jenkins Recruitment to be working with a great cancer charity, this time in search for their new Senior Individual Giving Officer.

The primary focus of this role will be on retention campaigns and developing supporter journeys to retain and maximise income and engagement from existing supporters of the charity. You’ll be joining a well-established Individual Giving team and driving growth in income.

You will need:

• Previous experience of working within direct marketing, ideally strong retention experience


• Clear and appropriate written and verbal communication


• Proven direct marketing project management skills across a range of appeal and channel types

In return, you’ll be offered a competitive salary, and the chance to join a growing and ambitious organisation. They also offer a flexible working policy, along with a list of other great benefits.

Closing Date: 27th March

Salary: £30,000 - £33,500

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we are experts in charity recruitment and excel at matching fundraisers to charity jobs. We take a relationship-led approach to recruitment, working ethically and supporting people to find their perfect fundraising jobs.

If you would like to have an informal discussion, please call me on 020 30 062787 or email [email protected].

If enough applications are received the charity reserves the right to end the application period sooner.

This is an exciting opportunity to work a dual role, delivering campaigns and managing supporter journeys.

his charity is looking for a motivated and driven officer to join the individual giving team, which has been subject to growth within the last year, overachieving on their original budget by £200k.

The team needs someone who can demonstrate an aptitude for segmentation and personalisation. They should be a direct marketing all-rounder, as they will be dealing with mailings, digital channels and product development.

Job specification

• Manage annual cash appeals which include a cancer awareness month and Christmas appeal
• Produce newsletters to keep retained supporters informed about upcoming appeals and important news and announcements
• Support the Individual Giving Manager in the delivery of new regular giving products, with the opportunity to be part of the innovation process
• Manage supporter journeys and test new ways on how to improve their current format

Person specification

The role would best suit:

• a direct marketer, with experience in either retention or acquisition, who is keen to develop their skills within channels such as digital, direct mail and products
• someone who has experience in copywriting and handling data in such a way to increase audience participation

To apply for this role, please click Apply with Charityjob to submit your CV to Ellie Taff at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

This is a fantastic opportunity to be the first ever Individual Giving Officer for an ambitious and inspiring health charity. In this role you will have the opportunity to develop new products and feed into the individual giving strategy.

The Charity
A growing health charity.

The Role
Write copy and work with the Communications team or agencies to create compelling direct marketing campaigns across a range of channels for acquisition, retention and development.
Record, select and segment data for campaigns using Raisers Edge.
Analyse results from direct marketing activity and evaluate to inform the direct marketing programme, including applying results from test activity into future campaigns.
Manage the budget, sign off process and schedule for your campaigns to ensure all direct marketing activity is delivered on time and to budget.
Deliver first class supporter journeys for donors to ensure they all receive timely and engaging communications.
Manage the relationships with payroll giving fundraising organisations to ensure we recruit high levels of donors and maintain payroll giving income.

The Candidate
Experience of working in direct marketing (preferably for a charity)
Excellent copy writing skills to inspire and engage donors.
Numerate with proven analytical skills.
Good working knowledge of database (ideally Raisers Edge) and all Microsoft packages including word, Excel and outlook.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

NL Recruitment is currently looking for an Individual Giving Officer to join a health related charity based in London. Working closely with the Stewardship Manager, you will join an ambitious and inspiring team and plan, develop and manage direct marketing campaigns using a range of digital and offline fundraising techniques - wherein digital marketing would be the main focus.

As the Individual Giving Officer, you will have the opportunity to develop new products and feed into the individual giving strategy. You will;

• Write copy and work with the Communications team or agencies to create compelling direct marketing campaign across different channels
• Analyse results from direct marketing activity and evaluate to inform the direct marketing programme
• Manage the budget, sign-off process and schedule for your campaigns

We are looking for a bold and proactive Individual Giving Officer who has;

• Experience in direct and digital marketing
• Excellent copy-writing skills
• Ability to think creatively and contribute ideas to team planning and discussion sessions
• Good working knowledge of databases and all Microsoft packages including Word, Excel and Outlook

Permanent - Full Time

We are Chester Zoo; a global conservation and education charity with a mission of preventing extinction, and an amazing, award-winning visitor attraction.

We’re also a team of passionate, talented, enthusiastic and expert people, doing everything we can to keep the zoo going, from feeding the animals to discovering new conservation ideas, and giving our 2 million visitors an inspirational day out.

We work hard because we love animals, are devoted to our mission and because we want to be the best zoo in the world!  If you think you can help us to achieve that, then we’d love to hear from you.

We’re looking for a talented and ambitious Individual Giving Specialist to join our Fundraising team at Chester Zoo.  The successful candidate will be responsible for looking after the zoo’s incredible donor base; maximising and managing all aspects of individual fundraising including on site, digital, in-memory, legacies and community.

The Role:

• Devise, develop and deliver an innovative plan for Chester Zoo’s individual giving opportunities
• Review existing individual giving streams in order to maximise and enhance their effectiveness, plus identify gaps for development
• Embrace fundraising trends and keep the zoo ahead of the curve when it comes to innovative and creative giving
• Work closely with the fundraising team to dovetail with other income streams
• Proactively raise funds against set annual financial and stewardship targets
• Be a professional, welcoming and friendly face of Chester Zoo and the Fundraising Department
• Work within the guidelines set by the Fundraising Regulator, Institute of Fundraising and Charity Commission; working within current legislation and best practice
• Keep excellent records and embrace strong database management, in line with current GDPR regulations
• Administrative activities including reconciliation of financial data, detailed reporting for management and trustees, updates for donors and general communications

The successful candidate will:

• Have specialist experience of individual giving; including working on annual campaigns, in-memory gifts, digital giving, cash appeals, Gift Aid and some Major Donor work
• Have experience in the cultural and/or charity sector; preferably in a major visitor attraction with multifaceted fundraising streams
• Be mature and confident, with strong initiative but balance this with natural empathy and sensitivity to donor needs
• Have exemplary donor care skills and experience of account managing a portfolio of varied donors
• Possess the ability to influence decision makers and donors
• Be able to inspire and enthuse wider colleagues and recognise the needs of differing stakeholders
• Be adept at cultivating prospects and moving them effectively through the fundraising journey
• Experienced in using a fundraising CRM database to manage and track donor relationships
• Have the flexibility to work outside of normal working hours and on some weekends when needed
• Be highly organised and will never miss those little details that make a donor’s relationship with Chester Zoo second to none

Salary and benefits:

The salary for the role is £26,516.71 for a 40 hour week.  In addition we offer a range of amazing benefits; for permanent staff this includes:

• A defined contribution pension scheme
• Employee assistance programme
• Excellent sick pay arrangements after 12 months service
• 33 days paid holidays (inclusive of bank holidays), which increases with length of service
• Free admittance tickets
• Staff pass
• Staff family pass (upon successful completion of probationary period)
• Medicash healthcare
• Free X1 bus travel to and from work, from Chester and Ellesmere Port train stations
• Perkz online discount scheme
• Discounted gym membership with Brio Leisure
• Celebration of service award
• Cyclescheme

Closing date for applications is Wednesday 25th March 2020.

TPP Recruitment are delighted to be working with one of the most well-known Cancer charities around, supporting in the hiring of a Senior Individual Giving Officer.

Focusing on their retention programme, the Senior Individual Giving Officer will be responsible for developing and implementing a supporter centred retention journey. You will have the opportunity to use a range of direct marketing channels to deliver this, these will include direct mail, email, telephone, raffle and lottery. All of which will support in meeting annual fundraising targets that have been set in collaboration with your Manager. The role will also see you deliver an upgrade and reactivation campaign, all with the focus of retaining supporters to ensure that their lifetime income is maximised. You will also have the freedom to test new campaign approaches, working with external agencies to develop the creative to go along with these.

Job title: Senior Individual Giving Officer
Cause: Cancer
Location: London - North
Salary: £33,600

They are looking for candidates to have excellent campaign management experience from within an individual giving setting. You will have a detailed knowledge of supporter engagement and the use of a variety of marketing channels to engage with these audiences. You will feel comfortable in developing strong relationships not only internally but with external agencies who play a key role in the delivery of your fundraising campaigns. They are ideally looking for someone who has experience in testing new products within campaigns.

If you are looking for an opportunity to develop your career further, be part of a national charity and deliver campaigns across a variety of channels then this is the role for you. Get in touch for further information on this position.

Position: Permanent

Deadline for applications: Friday April 24

The position:

Are you keen to work for a dynamic charity?  Does the sound of having the freedom and autonomy to shape a new role appeal to you?  Our health client is recruiting a Senior Individual Giving Fundraiser to develop new campaigns, engage new audiences, manage engaging supporter journeys and build effective systems to ensure engaged, long-term and active supporters.  In addition, you will implement and shape the strategy for individual giving and legacy fundraising to increase the retention and acquisition of supporters as well as implement tailor supporter journeys and stewardship plans for legacy and regular givers. You will also assess and evaluate the effectiveness of the charity’s individual giving programme.

This is a fantastic career opportunity for an entrepreneurial individual who is seeking to develop line management experience in the future.

Requirements:

• You will have previous experience of working within individual giving or direct marketing and a proven track record of achieving financial targets and key objectives.
• You will have previous experience in growing an organisation’s supporter base through acquisition campaigns.
• You will have previous experience of delivering appeals and/or campaigns.
• Knowledge of donor acquisition and retention strategies.

Eden Brown is recruiting an Individual Giving Officer for an amazing children's disability charity in Central London. The Individual Giving Officer will work with the Supporter Retention and Development Manager and Individual Giving Assistant to deliver the retention and development programme in order to achieve annual income targets and other KPIs.

Working in line with annual income targets you will utilise a variety of direct marketing channels to drive engagement. You will also be responsible for developing strong working relationships with both internal and external stakeholders.

We are looking for someone with a proven track record of delivering successful direct marketing campaigns with an excellent attention to detail and a commitment to producing high quality work.

To apply click on the link below. To find out more call Tony Williams at Eden Brown on 020 3017 5014 or email [email protected]

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Agency in relation to this vacancy.

This is an exciting opportunity for an enthusiastic Individual Giving Officer to maximise acquisition of new supporters and development of existing supporters to grow income, through planning and implementing a wide range of direct marketing approaches

The Role
To work with the Individual Giving Manager to help achieve and deliver key objectives and annual income targets in the Individual Giving Strategy.
Plan and project manage a range of activities/communications from inception (creative brief) to dispatch, on and off-line.
Analyse and manage data to ensure the right targets or potential new audiences are selected for any acquisition, stewardship, conversion or lead generation campaigns.
Oversee copy and design development, print and production or on-line content build, resolving issues and differences of opinion, or escalating as appropriate to keep activity on schedule and on budget.
Proactive responsibility for keeping up to date with competitor activity and with issues affecting the fundraising sector, including changes in regulations to ensure our activities are compliant.

The Candidate
Previous experience of working for or on behalf of a not for profit organisation(s)
Proven experience of developing and implementing supporter acquisition and/or retention fundraising programmes.
A proven track record in planning and delivering successful direct marketing activities across a range of channels, including print, digital and social media.
Previous experience of using databases and/or briefing database teams to provide data selections, segmentation and results analysis.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Job Title: Individual Giving & Legacy Fundraiser

Job Ref: 1060

Location: Bugle House

Salary: £38,000 pro rata (25 hours per week, actual salary £25,333)

Hours: 25 hours per week

Holiday: 25 days per annum pro rata (increasing with length of service)

Organisational Context

Everybody should have the opportunity to lead happy, healthy lives. YMCA Fairthorne Group (YMCA) is a community-based charity that brings people of all backgrounds and abilities together in YMCA places to identify and deliver effective programmes that meet their needs. 

We operate throughout Hampshire, Isle of Wight, Portsmouth and Southampton, from 30 venues, engaging with over 40,000 people every year. Programmes include multiple early years settings, Daycamps, community activities and supportive housing for young people.

Role Context

YMCA has multiple income streams, the largest of which is fees charged for services, and we have long-term sustainability. We are seeking to grow our fundraised income so we can rapidly grow the programmes we offer in communities, and enable investment into our infrastructure, some of which is over 100 years old. YMCA has a successful record in many forms of fundraising, however individual giving (IG) and legacy fundraising is new to us. We wish to work in a creative and up-to-date way to maximise income available from donors. This role will be part of an integrated fundraising and marketing team but the postholder must be able to lead on specialist technical knowledge and delivery.

Job Purpose

This role will work with the fundraising and marketing team to design, develop and deliver IG and legacy activities, including campaigns. We already work to a community development model, whereby we seek to inspire people to lead in their communities. In addition, our site at Fairthorne Manor generates a particularly strong sense of belonging for those who connect to it. This post will be pivotal in helping us to build upon this and become “legacy minded” in our stewardship of customers, donors and other supporters. Our ultimate measure of financial success is lifetime value across all forms of engagement with YMCA.

Duties and Responsibilities

•At all times work within the YMCA Way

•Using market-centric approaches, informed by current research, design, develop and deliver activities leading to IG and legacy income

•Identify opportunities for identifying and stewarding existing and new prospects

•Lead on design and delivery of specific campaigns, with support from the fundraising and marketing team, including Fairthorne’s 75th anniversary

•Maintain and develop relationships with key internal and external stakeholders, working to create a culture whereby we are all legacy-minded

•Help internal stakeholders understand how and when to identify prospects to the fundraising team

•Be the first point of call for legacy enquirers

•Be the main source of technical knowledge on legacy administration, with support from the finance team

•Work with the fundraising and marketing, and community teams in an integrated way to maximise the lifetime value and experience of all supporters, regardless of form of support

•Work with the fundraising and marketing team to establish information systems that promote successful stewardship and prevent the creation of silos

•Maintain records and regularly report on legacy pipeline

•Ensure adherence to brand, ethics and fundraising priorities

•Participate in other fundraising and engagement activities as applicable, including events

•Act in the interests of your own safety & the safety of others at all times

•Anything else reasonably requested by the management of the organisation

Person Specification & Key Competencies

Qualifications / Experience

Essential:

•Success at raising funds through individual giving, and in legacy fundraising

•Experience of developing IG and legacy concepts into successful campaigns

•Experience of using integrated stewardship and supporter journeys

•Excellent IT skills, including Office 365

•Education to level 6 or equivalent professional qualification / professional experience

•Evidence of recent professional development related to IG and legacy trends

Skills / Abilities

•A genuine enthusiasm for helping people to achieve happy, healthy lives

•Ability to think innovatively and creatively, and respond positively to new opportunities

•Outstanding communication skills

•Friendly and approachable manner

•Ability to work under pressure and accurately to deadlines.

This is a 25 hour per week role, actual salary displayed above.

This is an exciting opportunity for an experienced Individual Giving and Supporter Care Assistant to process support donations and assist the Individual Giving Executive with their work for an inspiring Social Welfare Charity.

The Charity
National Social Welfare Charity.

The Role
To process cash, credit/debit card, CAF, standing orders and direct debits donations received, via post, telephone or internet, liaising with finance dept as appropriate.
To manage the Gift Aid checking, scanning and storage process.
To maintain accurate and up to date donor records on the database by responding to donor requests such as change of address, mailing preferences or gone away returns.
To accurately record all Legacy and In Memoriam income keeping all correspondence with solicitors and executors in order.
To assist the Individual Giving Executive with their campaign process, including proofing artwork, checking data and working with external agencies as required.

The Candidate
Good written communication skills, with fluent writing style and good knowledge and practical use of the English language.
Excellent verbal communication and phone manner and confident in communicating with a wide range of people at all levels.
Excellent time management and organisation skills with the ability to manage multiple tasks simultaneously and to work to deadlines.
Good IT skills, including MS Word, Excel, Outlook and Powerpoint.
Ability and experience of using databases or similar systems.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.