Internal communication officer jobs in Birmingham, west midlands

The International Society of Antimicrobial Chemotherapy (ISAC), a learned society, is a charity and company limited by guarantee and registered in the UK. ISAC is a federation of Member Societies and delivers education via a number of different modalities including an in-person congress, peer reviewed journals and an online academy. Further information may be found at https://www.isac.world

Over recent months, ISAC carried out a strategy review and is now progressing priority strategic objectives. As a result, an opportunity has arisen for a Communications Officer to advance a number of priorities under a general “communication” heading.

The Communications Officer will initially be employed part time (0.6 FTE) on a temporary basis (12 months). They will be line managed by the ISAC CEO and must be able to work within a pre-existing team. Principle duties and responsibilities will be to assist the Trustees and Chief Executive Officer (CEO) in the areas of Member Society and Industry engagement. Additional duties will include helping to develop SOPs to operationalise  ISAC’s Communication Strategy, populate ISAC’s social media accounts, contribute to the redesign of ISAC’s website and provide cover for the CEO and Executive Officer, as required.

Salary: Will depend on qualifications and experience.

Application for the role should be made by sending a cover letter and CV to by 30 June 2026.

Outline Job Description

The ISAC Communications Officer will project manage the following areas of activity under the supervision of the CEO and in liaison with the Executive Officer. 

1.1 Member Societies 

The Communications Officer will:

1.1.1 Work with ISAC’s Member Society Engagement Group which is a sub group of the society’s Executive Committee, to realise their strategic objectives.

1.1.2 Make contact with each of the Society’s Member Societies (currently 107).

1.1.3 Undertake research if contact details are out of date to make the initial contact.

1.1.4 Open a dialogue with the Member Societies.

1.1.5 Request updated contact details and society information as required.

1.1.6 Produce a paper summarising the different areas of activity undertaken by ISAC’s Member Societies.

1.1.7 At the request of the CEO, send the Member Societies regular newsletters and updates about the Society and the benefits of membership.

1.1.8 Create a template for the member societies to complete as details change.

1.1.9 Diarise AGMs or key annual / biennial meetings for when member society key personnel may change and proactively request updated information as these take place.

1.1.10 Undertake a membership survey, if required.

1.1.11 Engage with membership through online media (social media, websites, online journal).

1.1.12  Take overall responsibility for Member Societies under the guidance and supervision of the CEO.

 

 

1.2 Liaison with Commercial Companies

The Communications Officer will:

1.2.1 Work with ISAC’s Industry Liaison Group which is a sub group of the society’s Executive Committee, to realise their strategic objectives.

1.2.2 Update the details in ISAC’s industry database.

1.2.3 Identify commercial companies (pharmaceutical / diagnostic) to add to ISAC’s industry database.

1.2.4 Aid ISAC’s Industry Liaison Group to complete an industry review and produce a strategy document to identify opportunities to increase commercial support for both the Society itself (if required) and for the biennial International Conference of Chemotherapy and Infection (ICC). 

1.2.5 Identify key prospects.

1.2.6 Develop tailored approaches to these companies.

1.2.7 Make these approaches.

1.2.8 Facilitate discussions and negotiations as they develop.

1.2.9 Maintain the relationship and engagement with corporate partners and other supporters.

1.2.10 Fulfil contracts and ensure appropriate representation at the ICC and other meetings.

1.2.11 Ensure corporate partner programme and sponsorship and exhibition offerings at the ICC and other meetings are complementary.

1.3 Communication

The Communications Officer will:

1.3.1 Establish an internal communication / reporting structure and plan with the CEO during the handover phase.

1.3.2 Produce an external communications plan for the Society to include all aspects of communication if required to include a strategy (24 month cycle) for the newsletter.

1.3.3 Produce and maintain a database of E-mail addresses and ensure compliance with data protection requirements.

1.3.4 Design, construct and disseminate a regular newsletter under the guidance of the CEO.

1.3.5 Take overall responsibility for communication under the guidance and supervision of the CEO.

1.4 Website

The Communications Officer will:

1.4.1 Provide recommendations on redesign and usability of ISAC’s current website.

1.4.2 Be responsible for updating the design and content under the guidance and supervision of the CEO / Executive Officer.

1.4.3 Work with the CEO / Executive Officer to establish requirements and access.

1.4.4 Act as the Society’s webmaster to update content as requested.

1.4.5 Proactively update the content on Member Societies, Scientific and Educational Meetings and Archives.

Prerequisites and qualifications:

• Education to degree level.
• Previous experience in a communications role is essential.
• Previous experience working in international organisations is an advantage.
• Previous experience working with a professional society or with pharmaceutical / diagnostic companies is an advantage.
• Must have excellent communications skills (communicating in English in a professional, business style).
• Must have excellent interpersonal skills, including the ability to interact with people from different nationalities, disciplines and backgrounds.
• Ability to grasp new tasks and adapt to new challenges quickly.
• Proficiency in Microsoft Office Suite (including Outlook, Word, Excel, Power Point, Teams), content management systems, social media.
• Team player, but also able to work autonomously.
• Strong organisational and project management skills.
• Must be able to work from home or a pre-existing office as ISAC does not have office premises.
• Ability to travel to meetings (including to CEO’s base in Aberdeen UK).

• Title: Digital Communications Officer
• Salary: £25,000 per annum
• Hours: 35 hours per week (permanent)
• Location: Home (Remote) or Hybrid/Office Based (Nottingham)
• Annual leave: 25 days per annum excluding bank holidays

Headway UK – the brain injury association, supports thousands of people every year. Every 90 seconds, someone is admitted to a UK hospital with a brain injury. Brain injury can happen to anyone, of any age, at any time. The Communications Team raises vital awareness so that everyone affected by brain injury has the support they need to live well.

Make a real difference to life after brain injury. Join us as Headway UK and be part of a dynamic, forward-thinking, creative Digital Communications Team that raises vital awareness for brain injury survivors.

This exciting role will allow you to use your excellent communication and technical skills to create high-quality, optimised content, taking a data-led approach to maximise reach and engagement. You will work with colleagues across the organisation to promote our mission of improving life after brain injury.

What you will do

• Use innovative techniques to grow the charity’s social media, email marketing and web presence, through the creation and optimisation of engaging content in a variety of formats. 
• Continuously monitor emerging social media trends and platforms and assess their suitability to reach key audience members in the brain injury community. 
• Use your expertise to schedule engaging content to promote Headway UK and raise awareness of brain injury 
• Monitor and reply to comments and messages on Headway UK’s social media networks, including its online discussion forum. 
• Analyse social media engagement data to extract actionable insights and create detailed reports that inform strategy and improve engagement. 
• Be a passionate advocate for social media and digital communications across the Headway network. 
• Use your passion for communicating with people to raise awareness by developing and telling the stories of brain injury survivors and their loved ones. 
• Use your digital communication skills to facilitate internal communications, organising CEO online briefings and quarterly staff bulletins. 
• Manage the day-to-day stewardship of Headway UK’s ambassadors and influencers, building strong relationships, coordinating content opportunities, and ensuring consistent, values-led representation across digital channels. 

About you

We’re seeking a creative, enthusiastic and effective website and social media professional to join our communications team. Reporting to the Digital Communications Manager, you will be responsible for maintaining and developing the charity’s online presence.

You might already have some experience of using website and social media platforms in a professional capacity in your current role, or you’ll be able to demonstrate extensive knowledge and innovative use of social media and CMS platforms.

Download a job description and personal specification. 

Benefits

As a staff member at Headway UK you’ll have access the following range of benefits:

Financial Security

• Competitive Salaries
• Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK, join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality diversity & inclusion

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

How to apply

Use the following links to apply online:

• Job application form
• Equal opportunities monitoring form

Closing date: Monday 22 June 2026

About The Role
At Alzheimer’s Society, we’re working towards a world where dementia no longer devastates lives.
Every partnership, donation and gift helps make that possible. As Impact Communications Manager (12-month fixed term contract), you’ll bring that impact to life in a way that inspires major donors, trusts, foundations and corporate partners to support our work.
You’ll turn complex information into clear, compelling communications that build trust, strengthen relationships and support fundraising growth. Working across Philanthropy, Corporate Partnerships and Legacies, you’ll shape proposals, reports and engagement materials that show both the human impact and the value of supporting Alzheimer’s Society.
This is a role that blends creativity with delivery. You’ll need to think strategically, write persuasively and manage multiple priorities in a fast moving environment where quality and deadlines matter.
You’ll also lead and develop an Impact Communications Officer, working closely with another Impact Communications Manager within our High Value Operations team to shape and strengthen this specialist function.
This role is a 12-month fixed term contract.
What you'll do
You'll help our high value fundraising teams secure support, grow income and build long term partnerships. You’ll combine creative thinking with strong delivery, making sure communications are engaging, clear and effective.
You’ll lead on writing proposals, pitches, reports and stewardship materials for high value audiences, shaping messaging and turning complex information into persuasive content that drives action.
You’ll also work across the organisation to gather insight, identify opportunities and bring together stories, evidence and data that demonstrate impact. Alongside this, you’ll support donor meetings, presentations and events with high quality communications that build trust and confidence.
Key responsibilities include:

- Leading high value fundraising communications from brief to delivery
- Managing multiple projects and deadlines, making decisions to keep work on track and to standard
- Building strong relationships across teams to gather insight and identify opportunities
- Improving engagement, messaging and fundraising effectiveness through better communications
- Managing and developing an Impact Communications Officer, providing clear guidance and support
- Contributing to improvements across High Value Operations

About you
You're a skilled communicator who combines creative thinking with strong delivery. You enjoy shaping ideas, solving problems and producing work that makes a real difference.
You’re confident working with different teams and stakeholders, able to manage competing priorities while maintaining quality and focus.
You’ll bring:

- Copywriting skills, with experience of creating clear and persuasive communications tailored to different audiences
- Ability to manage multiple priorities and deliver high quality work to agreed deadlines
- Understanding of high value audiences such as major donors, trusts, foundations and corporate partners, or transferable experience that helps you build this understanding
- Experience of building relationships and working with stakeholders, with the ability to collaborate and work towards shared outcomes
- Experience of supporting or developing others, with a commitment to helping people grow and succeed

If you’re excited by this role but don’t meet every requirement, we’d still really like to hear from you. We value potential as much as experience.
Interviews are provisionally scheduled to take place week commencing the 29th June via MS Teams.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The Senior Finance Officer leads financial control, budgeting, expenditure monitoring, and financial reporting for Osman Consulting's project support role. The post ensures that financial information is accurate, timely, well documented, and compliant with contractual and internal requirements.

3.Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Finance Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time

4. Scope of Work and Key Responsibilities

     Budget management and control

• Maintain project budgets, budget lines, forecasts, and expenditure tracking tools for management use.
• Monitor expenditure against approved allocations and identify variances, burn-rate concerns, or unsupported cost movements requiring management action.
• Support financial planning and provide management with clear financial visibility for decision-making.

     Financial Documentation and reporting

• Review financial records, supporting documents, reconciliations, and payment-related files to ensure accuracy and completeness.
• Prepare periodic financial reports, summaries, and management updates in the required format and within agreed deadlines.
• Coordinate with the Sudan Finance Officer to obtain complete and accurate field finance information and supporting documentation.

     Internal Control and Compliance

• Ensure that payment controls, authorisation workflows, segregation of duties, document retention, and audit trail requirements are followed.
• Support audit preparation and respond to internal or external financial review queries as assigned.
• Flag any suspected non-compliance, fraud risk, or weak supporting documentation immediately through the appropriate escalation channel.

5. Qualifications and Experience

• Bachelor’s degree or Diploma in Accounting, Finance, Business Administration, or related field 
• At least 5 years of relevant project finance, donor compliance, experience, or NGO financial management.
• Good understanding of financial control and audit-readiness requirements.
• Strong organizational, attention to details and communication skills.
• Full professional proficiency in English.
• Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
• Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.

6. Core Competencies

• Financial discipline and accuracy
• Confidential handling of information
• Analytical thinking.
• Service orientation and teamwork

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The Senior Programmes Officer (Maternity Cover) is responsible for supporting the effective coordination, delivery, and development of a multi-country humanitarian programme portfolio. The role ensures continuity of programme implementation during the maternity cover period by maintaining strong partner relationships, overseeing programme progress, and supporting high-quality proposal development and reporting.

The post holder will act as a key focal point for communication with implementing partners and internal teams, ensuring that programme activities remain on track, compliant, and responsive to evolving needs. The role also contributes to organisational growth through proposal development, donor engagement, and strengthening partnerships.

3.Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Programmes Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time
• Travel: International travel may be required depending on programme and organisational needs.

4. Scope of Work and Key Responsibilities

Programme Coordination and Partner Management

• Maintain regular communication with implementing partners across multiple countries
• Coordinate programme activities to ensure timely and effective delivery
• Support negotiation and alignment with field teams and partners on implementation priorities
• Build and maintain strong working relationships with partners and stakeholders

Proposal Development, Business Development and Donor Engagement

• Lead the development of project proposals, concept notes, and budgets
• Contribute to business development efforts, including drafting marketing materials and supporting donor engagement
• Develop marketing and programme-related materials to support fundraising and visibility
• Build and maintain relationships with donors and external stakeholders

Programme Monitoring, Reporting and Compliance

• Review narrative and financial reports from partners for quality and accuracy
• Track programme deliverables, milestones, and deadlines across projects
• Maintain programme trackers, dashboards, and internal monitoring tools
• Liaise with Monitoring and Evaluation (M&E) teams to support programme tracking and learning
• Ensure documentation and data are organised, accurate, and up to date

Financial Coordination

• Coordinate closely with the finance team on budgets, forecasts, and expenditure tracking
• Review partner budgets and support financial planning processes
• Ensure alignment between programme delivery and financial requirements

Design, Communications and Knowledge Products

• Develop visual and written materials including presentations, one-pagers, capability statements, and reports
• Support media and communications outputs using design tools such as Canva and Adobe Creative Suite
• Contribute to internal and external communications materials to enhance programme visibility
• Support media-related activities, including content development and basic media training where required

Capacity Building and Team Support

• Provide training and guidance to implementing partners on project requirements and standard operating procedures (SOPs)
• Develop and refine internal documents such as SOPs and guidance materials
• Support onboarding, training, and supervision of interns
• Provide support to colleagues across programme activities as required

Systems, Learning and Operational Support

• Maintain and update programme databases and information systems
• Support feedback collection processes, including surveys and learning inputs
• Contribute to problem-solving and continuous improvement across programmes
• Participate in calls across multiple time zones and undertake occasional travel as required

Procurement and supply chain support

• Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
• Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
• Coordinate with the Operations and Logistics Officer in the field on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation.

Operational risk management

• Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
• Provide timely updates to the Programmes Manager on issues requiring escalation or re-prioritisation.

5. Qualifications and Experience

• Degree or equivalent experience in international development, humanitarian studies, or a related field
• Minimum of 3 years of relevant experience in programme coordination, project management, or humanitarian/development settings
• Proven experience in proposal development, including budget preparation
• Strong experience working with implementing partners and managing multi-country programmes
• Experience reviewing narrative and financial reports and ensuring donor compliance
• Familiarity with working alongside finance and monitoring and evaluation (M&E) teams

6. Core Competencies

• Strong organisational and coordination skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills, with fluency in English required; Arabic is desirable
• Strong analytical and problem-solving abilities
• Experience developing presentations, reports, and programme materials
• Proficiency in Microsoft Office (especially Excel, Word, and PowerPoint); experience with tools such as Canva or Adobe
• Ability to work independently, take initiative and coordinate across multiple time zones in a fast-paced environment

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

Air Ambulances UK

Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.

Purpose of Post

The Policy and Public Affairs Officer will play a key role in supporting the development and delivery of AAUK’s policy and public affairs strategy, aligned with its manifesto.

The role will support engagement with Government, Parliament, and key stakeholders, contribute to policy development and analysis, and help coordinate AAUK’s public affairs activity, including APPG engagement, parliamentary events, and sector-wide influencing work.

The postholder will ensure that AAUK’s policy positions are evidence-based, clear, and impactful.

Key Responsibilities

Policy Development and Analysis

• Support the development of AAUK policy positions across health, emergency services transport, aviation, infrastructure, and other related policy areas supporting AAUK’s manifesto.
• Monitor Government consultations, legislation, and policy developments, producing clear briefings and summaries.
• Contribute to policy papers, consultation responses, briefings, reports, and parliamentary materials.
• Gather insights from stakeholders to inform policy development.
• Support horizon scanning and identification of policy risks and opportunities.

Public Affairs and Parliamentary Engagement

• Support engagement with MPs, Peers, Special Advisers, Civil Servants, and regulatory bodies.
• Assist in the coordination and delivery of the All-Party Parliamentary Group (APPG) for Air Ambulances, including meetings and secretariat support.
• Support planning and delivery of parliamentary events, receptions, roundtables, and stakeholder meetings.
• Track parliamentary activity relevant to AAUK priorities (debates, questions, committees, inquiries).
• Build and maintain effective relationships with key stakeholders across Westminster and devolved governments. 

Stakeholder Engagement and Communications

• Work closely with the UK's air ambulance charities to align messaging and policy priorities.
• Prepare briefing materials for internal and external stakeholders.
• Liaise with communications and fundraising colleagues to ensure consistent and accessible policy messaging.
• Support campaigns and influencing activity across priority policy areas.
• Maintain accurate stakeholder engagement records and tracking systems.

Research and Intelligence

• Conduct research into relevant policy, legislative, and sector developments.
• Monitor political and media developments, providing timely updates and insights.
• Contribute to evidence gathering and analysis to support policy positions.
• Support evaluation of policy and public affairs activity.

Other Responsibilities

• Represent AAUK professionally in internal and external meetings where required.
• Support AAUK’s vision, values, and strategic priorities.
• Undertake any other duties reasonably required to support the organisation.
• Promote equality, diversity, and inclusion in all areas of work.
• Comply with relevant legal and regulatory requirements, including GDPR and Charity Commission guidance. 
   

Essential Skills & Experience

• Experience in policy, public affairs, stakeholder engagement, communications, or a related field.
• Experience producing policy briefings, reports, consultation responses, campaigns, or stakeholder materials.
• Experience engaging with stakeholders such as MPs, civil servants, regulators, sector bodies, or partner organisations.
• Strong written communication, research, and analytical skills.
• Ability to manage multiple priorities and work to deadlines.
• Ability to build effective working relationships across a range of stakeholders.
• Strong organisational skills and attention to detail.
• Understanding of the UK political system, Parliament, and Government processes.
• Ability to work independently and collaboratively within a small team.
• Proficient in Microsoft Office and maintaining accurate stakeholder records.
   

Desirable Skills & Experience

• Experience supporting parliamentary engagement activity or an APPG.
• Experience delivering events, receptions, or stakeholder roundtables.
• Experience within health, emergency services, aviation, transport, or infrastructure policy.
• Experience using CRM or stakeholder management systems.
• Knowledge of the third sector or the wider emergency healthcare environment.
• Awareness of how influencing, campaigning, and lobbying activity is delivered in practice. 

Key Attributes

• Politically aware with sound judgement and discretion.
• Proactive, resilient, and self-motivated.
• Collaborative and flexible approach to work.
• High professional standards and attention to detail.
• Commitment to equality, diversity, and inclusion.
• Interest in policy development and system change.
   

Other Requirements

• Ability to work remotely while maintaining confidentiality.
• Willingness to travel across the UK, including London/Westminster.
• Full UK driving licence and access to a vehicle (desirable).
   

Benefits

• 36 days annual leave (including Bank Holidays FTE).
• Employee Assistance Programme.
• Access to Blue Light Card and Blue Light Events.
• Pension contributions.
• Training and development opportunities.
• Life Assurance policy cover.
• Development opportunities.
   

Commitment to Diversity & Inclusion

AAUK is committed to diversity and equality of opportunity in all aspects of our work. We actively encourage applications from under-represented groups and are committed to building an inclusive workplace.

 
Application Process

Applications should be submitted via CV and covering letter. Your covering letter should clearly demonstrate how your experience meets the requirements of the role.

Deadline for applications: 12 June 2026.

Shortlisted candidates will be invited to interview w/c 22 June 2026.

This is a fixed-term role, reviewed during the contract period. Future decisions on medium- and longer-term resourcing will form part of our organisational strategy and financial planning.

The role is primarily based at the fundraising office at Birmingham Children’s Hospital, with the requirement to work at Birmingham Women’s Hospital, sometimes from home and some travel for meetings/events. 

Working closely with the Philanthropy Manager in our recently established Philanthropy and Partnerships (P&P) team to help us develop and nurture a range of philanthropic or prospect relationships, deliver excellent stewardship to our supporters and help grow the major donor pipeline.

Principle Responsibilities 

As an integral member of the fundraising team, the Philanthropy Officer will be expected to work with a range of internal and external stakeholders to: 

• Support the Philanthropy Manager in growing the mid-level/major donor pipeline 

• Inspire, motivate and maximise the giving potential of the existing small portfolio of donors 

• Deliver income targets, in line with annual budgets for the department

• Provide a holistic supporter journey relative to the level of the donor 

• Help create compelling cases for support and build relationships with donors and colleagues across the Hospitals 

• Work effectively as a member of the Philanthropy and Partnerships team to help foster and strengthen long-term relationships with supporters and effectively steward donors 

• Be proactive in researching and identifying opportunities, developing supporters and contacting representatives 

• Provide assistance to the wider P&P team in initiatives such as growing/retaining our Changemaker community

• Support and develop new engagement and stewardship events, activities and communications 

• Work effectively with operational and clinical staff to develop and implement 
  opportunities to foster and strengthen long-term relationships with corporate partners 

• Attend external networking events to grow the supporter base 

• Ensure the database is accurately updated and prepare regular activity reports and updates on activities that clearly indicate progress on goals related to donor engagement and support. 

• Develop and lead on seasonal project-based income generating activity 

• Work effectively with operational and clinical staff to develop and implement opportunities to foster and strengthen long-term relationships with corporate partners.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The National Youth Agency is looking for a Youth Voice and Influence Officer

Youth Voice and Influence Officer
Contract: Fixed term until 30th April 2027
Hours: Full-time - 37 hours per week
Salary: £36,050 (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

We are looking for a Youth Voice and Influence Officer to support the delivery of high-quality, inclusive Youth Voice & Influence (YV&I) initiatives across the NYA, ensuring that young people are meaningfully involved in shaping programmes, influencing decisions, and leading their own advocacy. The YV&I Officer will engage directly with young people and stakeholders, lead on smaller projects and/or individual programme work strands, support internal teams, and contribute to achieving the NYA’s mission of empowering young voices.

This vacancy will have a primary focus on delivering the UK Youth Parliament programme and flexibility to respond to organisational need.

Key Responsibilities

As a Youth Voice and Influence Officer, you will:

1. Deliver Against Key Performance Indicators (KPIs)

• Work with your line manager to define clear KPIs that align with NYA's strategic goals.
• Consistently deliver activities to a high standard within agreed timelines.
• Monitor and report on progress against KPIs, identifying challenges and proposing solutions.
• Support the evaluation of youth engagement programmes to promote continuous improvement.

2. Youth Voice Engagement and Delivery

• Lead and support the delivery of Youth Voice & Influence activities and events.
• Actively engage young people in shaping programmes, campaigns, and decisions.
• Facilitate inclusive, youth-led events, workshops, and forums.
• Ensure accessibility and inclusivity, especially for marginalised or underrepresented groups.

3. Flexibility and Support Across NYA Teams

• Provide flexible support across NYA teams to embed youth voice across organisational activities.
• Collaborate with colleagues to integrate youth input into wider initiatives.
• Share youth engagement expertise with other departments.
• Offer capacity where needed to maintain a consistent youth voice focus.

4. Building Relationships with Young People and Stakeholders

• Develop and maintain trusted relationships with young people and partner organisations.
• Provide support, guidance, and opportunities for young people to participate confidently.
• Foster inclusive and respectful environments for youth engagement.
• Collaborate with external stakeholders to increase youth influence on decisions.

5. Collaboration and Teamwork

• Work alongside other YV&I practitioners and teams to ensure consistency in YV&I work.
• Share best practices and contribute to a collaborative learning culture.
• Provide feedback from young people to shape new initiatives, campaigns, or policies.
• Engage in team meetings and professional development activities.

6. Monitoring, Reporting, and Feedback

• Maintain accurate records of YV&I activities, feedback, and outcomes.
• Assist with collecting and analysing data to evaluate programme impact.
• Contribute to internal and external reporting, presentations, and updates.

7. Supporting NYA’s Strategic Goals

• Align all YV&I work with NYA’s strategic vision of youth empowerment.
• Stay informed of youth sector trends and policy developments.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 23:59 Friday 14th June 2026
Please note: we reserve the right to close this vacancy early)
Interviews: Week commencing 6th July (subject to change)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The National Youth Agency is an equal opportunities employer. 

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.

Equality, Diversity and Inclusion Officer

We are seeking a passionate and knowledgeable Equality, Diversity and Inclusion Officer to join the EDI function on a part-time basis, with a particular focus on supporting the Witness Service.

This role is home-based but will require occasional travel within England and Wales.

Position: 6745 Equality, Diversity and Inclusion Officer

Location: Remote

Hours: Part time, 18.75 per week (flexible - hours to be spread across 3 days between Monday and Friday)

Contract: Permanent

Salary: £15,750 per annum (FTE £31,500 per annum)

Closing Date: 15/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

The Equality, Diversity and Inclusion Officer will support the National Equality, Diversity and Inclusion Lead to achieve delivery of meaningful and evidence-based equality, diversity and inclusion (EDI) initiatives across the charity, with a particular focus on the Witness Service. This will include work to help develop the Witness Service, and the charity more widely, to be proactively antiracist.

The EDI Officer will provide advice and guidance in relation to a wide range of EDI queries, including areas such as equality impact assessments, reasonable adjustments and interpretation services. You will help to boost Witness Service employee and volunteer engagement in EDI initiatives and promote best practice.

Key Responsibilities:

• Provide expert advice and guidance on a wide range of EDI queries.
• Review and support with the completion of Equality Impact Assessments.
• Support staff and volunteer network leads to grow their networks and engage the Witness Service.
• Develop evidence-based resources around a range of EDI topics.
• Promote antiracism at all opportunities.
• Support the delivery of EDI project work.
• Undertake data analysis and reporting.
• Provide administrative support for projects and meetings, keeping accurate records.

About You

You will be passionate about helping to shape inclusive environments that allow our employees, volunteers and service users to feel safe and supported. You will use your EDI knowledge to work with internal and external stakeholders, championing lived experience and intersectionality.

You will need:

• Strong communication skills, with the ability to convey complex information in an accessible way, both verbally and in writing.
• Experience of supporting the delivery of a range of EDI initiatives.
• Strong understanding of equality legislation and best practice, as well as current challenges affecting EDI.
• Experience of analysing data and produce data reports using Microsoft Excel.
• Passion for advancing equality, diversity and inclusion with an intersectional focus.
• Organised and methodical approach with the ability to plan and prioritise a highly varied workload effectively.
• Ability to work independently and as part of a team, including with internal and external stakeholders.
• Strong IT and administrative skills including the use of Microsoft Office packages.

About the Witness Service

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales, both for the prosecution and the defence. The trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Equality, Diversity & Inclusion Officer, EDI, advice, information, volunteer, data, criminal justice, community, social welfare, Equality Officer, Diversity & Inclusion Officer, EDI Officer, Equality Diversity & Inclusion Officer.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The HR and Admin Officer provide human resources and administrative support to ensure that project staffing, records, contractual documentation, scheduling, and general office administration are managed accurately, efficiently, and in compliance with company policy and project requirements.

3. Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Project Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time

4. Scope of Work and Key Responsibilities

     Human Resources administration

• Support recruitment processes, including vacancy logistics, interview scheduling, reference collection, and contract preparation for approved roles.
• Maintain complete and up-to-date personnel files for project staff and consultants, including contracts, IDs, onboarding forms, performance records, and leave documentation.
• Support staff induction processes and ensure that policies, reporting lines, code of conduct requirements, and key administrative procedures are clearly communicated.
• Track attendance, leave, contract dates, renewal points, and other HR actions and raise reminders in advance.

   Administrative Support

• Provide administrative support for meetings, travel arrangements, calendars, document circulation, filing systems, and internal correspondence.
• Maintain project contact lists, mailing groups, organisational charts, and administrative trackers.
• Ensure that project documents requiring signatures, approvals, or controlled circulation are processed efficiently and stored appropriately.

  Policy Compliance & Staff Support

• Support consistent application of HR policies, confidentiality standards, and personnel administration procedures.
• Act as a point of contact for routine HR and administrative queries and route sensitive issues to management appropriately.
• Support the preparation of HR and administration summaries for management review.

5. Qualifications and Experience

• Bachelor’s degree or Diploma in Human Resources, Business Administration, management, Social Sciences, Humanities, or related field 
• At least 5 years of relevant HR & administrative experience, preferable In NGOs sector.
• Good understanding of HR documentation, personal administration, and ability to handle sensitive information responsibly.
• Strong organizational, attention to details and communication skills.
• Full professional proficiency in English.
• Good knowledge in labor law.
• Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
• Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.

6. Core Competencies

• Administrative reliability
• Confidential handling of information
• Timely escalation of risks
• Service orientation and teamwork

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

Salary: £39,000–£42,000 per annum (£65,000–£70,000 FTE equivalent) 

Contract: Permanent – Part time, 3 days a week 

Location: London or Birmingham 

Working pattern: Hybrid. Cross-region travel up to twice a month for in-person SMT meetings. 

Envision is at an exciting moment. Our programmes are working, our partnerships are growing, and our team cares deeply about getting it right. What we need now is someone to help us build the infrastructure to match our ambition – reaching and impacting more young people from less-advantaged backgrounds across London, Birmingham and Bristol. 

As our Chief Operating Officer, you will join our Senior Management Team and take clear ownership of Envision's finance, compliance, HR governance, and operational efficiency. This is a newly defined role – created to give the function the senior leadership it needs and to free the CEO to focus on external leadership, fundraising, and strategy. 

You will join an SMT of four, working alongside the Director of Programmes and Impact and the Director of Philanthropy and Partnerships, led by the CEO. It is a collegiate team that operates with a high degree of mutual trust and collective ownership – and we are looking for someone who is as comfortable in a strategic conversation about Envision's future as they are reviewing a set of management accounts. 

Key Responsibilities 

• Play an active role in SMT – contributing operational and financial insight to organisational planning, strategy development, and decision-making alongside the CEO and senior leadership team. 

• Lead finance oversight and board reporting: overseeing monthly and quarterly management accounts, leading the annual budget-setting process, owning the audit cycle, and preparing papers for the Finance, Audit and Risk Governance (FARG) Committee. 

• Own HR policy and governance: maintaining Envision's HR framework, handling complex employee relations matters, and overseeing the full employee lifecycle with execution led by the Business Admin and Finance Officer. 

• Line manage the Finance Manager and Business Admin and Finance Officer, providing clear direction and developing a high-performing team. 

• Lead operational improvement: conducting a review of processes and systems, building a live improvement register, and implementing agreed changes through to completion – not just to proposal. 

• Explore and pilot AI and automation tools for high-friction tasks. Genuine curiosity and willingness to experiment matters more than technical expertise. 

• Hold compliance and risk governance oversight – GDPR, Health and Safety, regulatory filings – ensuring a clear calendar of requirements is owned and met. 

Essential Experience, Knowledge and Competencies 

• Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent), or demonstrable equivalent finance expertise. 

• Proven experience in a senior operational leadership role with finance oversight responsibility. 

• Experience of audit management and board-level financial reporting. 

• Track record of leading and developing small teams. 

• Working knowledge of GDPR and charity compliance obligations. 

• Demonstrable ability to operate at a strategic and governance level 

• Experience leading operational process or systems improvement, from diagnosis through to implementation. 

• Active interest in AI and automation tools, with a practical approach to exploring and applying them. 

• Commitment to Envision's vision, mission and values and ability to work well in, and contribute to, our organisational culture. 

Envision actively encourages applications from those from Black and Minority Ethnic backgrounds and from socio-economically disadvantaged backgrounds, as they are currently under-represented in our organisation. We seek to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. Envision graduates will be guaranteed a first-round interview. 

Please note: we are unable to support visa applications and therefore applicants must have the right to work in the UK. 

To apply, please apply through CharityJob.

Closing date for applications- Wednesday 10 June (midnight) 

Round 1 interviews (online) : Thursday 18 June 

Round 2 interviews (in person- London): Thursday 25 June 

We will only be contacting candidates who have been shortlisted for interview. The safety and wellbeing of the young people we work with is paramount at Envision. Successful candidates will be subject to a full Enhanced DBS check and reference checks. All new staff must attend safeguarding training during their induction period. 

We are confident in our identity as a Christian human rights organisation that works for freedom of religion or belief for all people, no matter what religion or belief they may hold. 

Our latest internal pulse survey illustrates that CSW is a great place to work: 100% of staff are proud to work for CSW; 100% say CSW allows them to make a positive difference, and while there is always room for improvement, we couldn’t be prouder of our efforts to curate a healthy culture at CSW where every individual feels valued and championed.

The Role

This is a rare opportunity to be on the front line of human rights research and advocacy, joining a specialist organisation with a long track record in promoting the right to freedom of religion or belief (FoRB).

You will undertake research, investigations, monitoring, report-writing and advocacy on freedom of religion and human rights in Asia. You will develop a good relationship with stakeholders and ensure effective and creative ways to advance the research and advocacy on Asia.

Key responsibilities (full responsibilities listed in the application pack):

• To plan, organise and undertake research, monitoring and reporting on freedom of religion or belief and related human rights issues in the Asia region, through regular fact-finding assignments when and where security conditions allow, briefings with key stakeholders and the development of reliable in-country and external partnerships and collaboration.
• To produce materials, including general and thematic briefings and in-depth reports, documenting and analysing the situation of freedom of religion or belief and human rights in Asia, as well as advocacy recommendations.
• To develop and implement, with oversight from the Asia Team Leader, a practical, effective and innovative advocacy strategy for Asia, taking into account global geopolitics.
• To undertake awareness raising initiatives and advocacy focused on local (when possible), regional and international levels, and in consultation with the Asia Team Leader, work with CSW’s External Affairs Team to inform advocacy initiatives in the UK, EU, US, the United Nations, and with other governments and forums.
• To organise, as appropriate, advocacy visits for delegations in relation to the Asia region.

The Person

A committed Christian with a university degree and a strong commitment to human rights and justice, you will be fluent in written and spoken English and Chinese (Manderin), have excellent communication and organisational skills, and the ability to take the initiative and to work well under pressure.

Essential criteria (full criteria listed in the application pack):

· Knowledge and experience of the Asia region.

· Good understanding of the human rights situation in Asia.

· In-depth knowledge and experience of issues relating to freedom of religion or belief in the Asia region.

· Proven research skills, and good understanding of basic methodologies for human rights research.

· Excellent attention to detail and commitment to accuracy.

CSW Benefits

We offer flexible working, your birthday off, pension with 6% employer contribution.

Closing date for full applications: Noon (12pm GMT) Wednesday 10 June 2026.

Interviews: Shortlisted applicants will be invited for interview on Wednesday 17 June 2026 AM or Thursday 18 June 2026.  The interviews will take place online. 

This post falls within the definition of an Occupational Requirement as per the Equality Act 2010.

The overall purpose of the role is to lead and coordinate meaningful participation and engagement opportunities for children, young people and adults to shape services, influence decision-making and ensure the voices of lived experience are central to organisational development. The postholder will support in designing, delivering and evaluating initiatives that build trust, inclusion and empowerment.

Main Responsibilities

• To co-ordinate and provide safe spaces for children, young people and adults to participate in user- led activities and projects.
• To be a key link between children, young people and adults within our participation service and staff, making sure their voices and experiences are heard.
• To recruit and engage children, young people, and adults, to enable them to feel comfortable to join our Participation service.
• To support the Head of Voice, Participation & Engagement to develop opportunities for children, young people, and adults to be actively involved throughout the organisation.
• Lead and facilitate small scale participation projects.
• To maintain records of all interactions with stakeholders, using Salesforce.
• To be able to work flexibly, including regular evening and occasional weekend work in response to participants availability.
• Support the Head of Voice, Participation & Engagement in planning and facilitating forums.
• Work with people with lived experience of bereavement to create meaningful content and service recommendations.
• Work across the organisation sharing, promoting and training in best practice in participation.
• To assist in planning, organising and delivering participation events (virtually and in-person).
• Ensure that a range of voices are heard, with particular focus on EDI.
• Ensure the safety and wellbeing of members of the participation service through adherence to the organisation’s safeguarding policy and practice.
• Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements.

Communication and Relationships

• Develop and maintain trusted relationships with children, young people, families, adults, and stakeholders to create safe and inclusive spaces for participation.
• Facilitate group and one-to-one engagement sessions using creative and accessible methods to ensure diverse voices are heard and valued.
• Collaborate with internal teams, including service delivery, communication, marketing and fundraising to embed participation principles across all areas of work.
• Represent the organsiation externally at meetings, events and networks, sharing insight from lived experience to inform sector-wide learning.
• Translate feedback and participation outputs into clear reports, presentations or creative formats that inform decision-making.
• Demonstrate empathy, confidentiality and active listening when engaging with individuals or groups who may have experience loss and trauma.
• Establish excellent internal working relationships with peers and colleagues.
• Model the values and culture of the organisation in interactions and relationships at work.
• Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties.
• Provide clear, compassionate explanations of support options, safeguarding procedures, and next steps to children, young people, adults and families.
• Maintain professional boundaries while fostering a safe and supportive environment for children, young people and adults.
• Respond to challenging or emotionally charged situations with sensitivity, professionalism, and a focus on empathy and support.
• Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations.

 Knowledge, training and experience

• Proven experience in youth participation, community engagement, co-production, or related areas, ideally within charity, education or health and social care sector.
• Understanding of participation frameworks, rights-based approached and trauma-informed practice.
• Demonstrate a good understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults.
• Experience in facilitating groups, workshops, and creative engagement activities both in-person and online.
• Ability to translate engagement insight into practical feedback and recommendations
• Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act.
• Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective service delivery.
• Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.

Analytical and judgment skills

• Ability to gather qualitative and quantitative feedback and identify key themes, trends, and areas for improvement.
• Exercise sound judgement in managing sensitive information, ethical boundaries and participant confidentiality.
• Assess engagement risks and implement appropriate boundaries and referrals in line with safeguarding policies.
• Critically evaluate participation initiatives and contribute to evidence-based practice through reflection, evaluation tools and reporting.
• Balance organisation priorities with participant needs, ensuring representation remains authentic rather than tokenistic.
• Ensure accurate, timely, and meaningful data recording and reporting to inform practice, service evaluation, and organisational performance monitoring.

Planning and organisational skills

• Plan, coordinate and deliver participation activities, forums and events with clear objectives, timelines and outcomes.
• Support the development of annual participation calendars or frameworks as needed.
• Manage competing priorities across multiple projects, ensuring timely communication with internal teams and external partners.
• Maintain accurate records, consent forms and participation data using appropriate digital systems.
• Support logistical arrangements including venue booking, accessibility adjustments, transport and safeguarding measures.
• Contribute to strategic planning by identifying emerging themes, opportunities for partnerships and areas for innovation.
• Provide cover and support for participation and engagement team members during periods of absence or high demand.
• Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
• Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives.

Person Specification

Essential

• Minimum 3 years’ experience of working with children and young people or adults in health, social care, youth, community or education setting
• Experience of advocating for the interests of children, young people or vulnerable adults or individuals from ethnically diverse communities
• Strong written and oral communication skills, with experience of tailoring these to a wide range of audience
• Excellent communication and interpersonal skills, with the ability to engage sensitively with children, families, and professionals while maintaining professional boundaries at all times
• Experience of facilitating participation groups both in person and online
• Knowledge of different facilitation approaches and methods
• Demonstratable experience of safeguarding children, young people and vulnerable adults and an ability to practice in a way that promotes this
• Experience of building trusting relationships with children, young people, and adults creating safe space
• Passion for the power of Voice and Lived Experience
• Understanding of the challenges that participation work can present, and experience of how to overcome this
• Ability to work collaboratively within a team and with external organisations
• Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work
• Strong IT skills, including confidence in using multiple IT systems

Desirable

• Experience of working in bereavement sector

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.

We are seeking a Head of Governance reporting into our Chief of staff and leading a team of four, comprising two Senior Governance Officers and two Governance Officers.

This is an exciting opportunity to join The National Lottery Community Fund in a pivotal leadership role, where you will be given the opportunity to shape and strengthen governance function and frameworks while providing expert support to executives, non-executives, and the Board.

As a trusted advisor to the Chair, you will play a pivotal role in ensuring robust governance, compliance, and assurance in line with our regulatory requirements. You will lead a skilled team delivering strategic governance oversight in a modern, agile way that supports the whole organisation.

Why Join Us?

This is a unique opportunity to shape governance at a senior level within a purpose-driven organisation. You will work alongside senior leaders and stakeholders, influence strategic direction, and lead meaningful improvements that make a lasting impact.

Key Responsibilities

• Lead and develop all areas of governance across the Fund, ensuring efficient, effective, and compliant practices.
• Provide strategic governance oversight, driving consistency and harmonisation across committees and decision-making forums.
• Act as a proactive and trusted advisor to the Chair of the Board.
• Oversee governance support for UK-wide and England-based decision-making bodies, simplifying and improving ways of working.
• Manage a complex cycle of governance meetings, ensuring excellence in delivery and decision-making support.
• Lead the appointment, induction, and development of non-executive members.
• Build and lead a high-performing governance team, fostering development, coaching, and continuous improvement.
• Work closely with the sponsor government department and lead governance improvement initiatives aligned to our One Fund ambition.
• Contribute strategically as part of the Directorate leadership team, supporting corporate planning and taking collective responsibility for staff.

About You

You are an experienced and influential governance leader with a track record of delivering strategic oversight and driving organisational improvement. You bring:

• Significant experience leading a governance function within a complex or public sector organisation.
• Proven ability to streamline processes and strengthen governance assurance.
• Experience providing strategic, proactive support to senior executives and Boards.
• Strong knowledge of relevant legislative frameworks (including the National Lottery Act and Public Sector Equality Duty).
• Expertise in delivering governance improvements through harmonisation and matrix working.
• A strong people leadership background, with experience coaching and developing high-performing teams.
• Excellent stakeholder management skills and a commitment to outstanding customer service.

Interview details:

• Date: Week Commencing 6 July 2026
• Format: Online
• Location: UK Wide

The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

For an informal discussion about the role, please contact the recruitment team

For any questions about the recruitment process, please email the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

1. Proven leadership experience of a governance function within a complex, regulated or public sector organisation.
2. Demonstrable expertise in governance frameworks and compliance, with the ability to ensure adherence to statutory and regulatory requirements.
3. Significant experience advising senior executives and Boards, including acting as a trusted and proactive strategic advisor.
4. Strong track record of improving governance practices, including streamlining processes and driving consistency across committees or decision making bodies.
5. In-depth knowledge of relevant legislation, including the National Lottery Act and Public Sector Equality Duty (or equivalent regulatory frameworks).
6. Experience leading and developing high-performing teams, with a focus on coaching, mentoring, and building capability.
7. Exceptional stakeholder management skills, with the ability to influence and build strong relationships across internal and external stakeholders, including government departments.
8. Excellent organisational and operational skills, including managing complex governance cycles, delivering high quality outputs, and ensuring attention to detail and assurance.

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)