134 Accounting volunteer jobs

About our organisation

Music as Therapy International is looking for an ambitious, creative and relationship-focused Fundraising Manager to lead our fundraising as we enter an exciting new phase of our development.

Registered in 1998 and recently converted to a CIO, we are a small, established charity with a big ambition: To inspire, guide and champion caregivers to use music to strengthen care. Our work equips caregivers with practical skills and approaches that use music to improve the lives of people in vulnerable situations around the world.

We have entered a new strategic period focused on extending our reach, evolving our training and securing the future of music in care. In 2025 we operated with an income of c.£225k.  We are now looking for someone to build on this, bringing fundraising expertise, initiative and curiosity to help us turn our strategic ambitions into sustainable growth. 

About the role

As our Fundraising Manager, you will have a genuinely influential role in making that ambition possible. Working closely with our Director and wider team, you will take the lead on developing and delivering our fundraising strategy across trusts and foundations, major donors, regular giving, community fundraising, corporate partnerships and legacies.

This is not a role where you will be one small part of a large fundraising machine. You will have the opportunity to shape our approach, develop meaningful relationships with supporters and funders, identify new opportunities and turn our impact into compelling propositions that inspire people to give.

If you are an experienced fundraiser who enjoys having responsibility, building relationships and seeing the direct results of your work, we would like to hear from you.

About School of Hard Knocks

School of Hard Knocks (SOHK) is one of the UK’s leading education charities, working in 29 secondary schools across England, Scotland, and Wales. Using rugby as a key delivery tool, we support young people who are struggling to engage in early secondary education - often because of anxiety, low confidence, disrupted home lives, or behavioural challenges rooted in trauma. For many of the children we support, life has already brought more hardship than most adults experience in a lifetime. Our purpose is clear: to help young people facing complex challenges break the cycle and move towards a safer, stronger, more hopeful future.

The SOHK Schools Programme is a two-year intervention working with cohorts of around 20 pupils from Year 7 through to Year 9. Pupils are selected by the school and are typically among the hardest to reach young people. Each week, we deliver half a day of rugby training and classroom sessions built around our 3Cs framework, covering topics such as growth mindset, goal setting, and decision-making, alongside monthly one-to-one sessions with every pupil. The programme’s impact is evaluated by SOHK staff, teachers, parents, and the pupils themselves.

90% of our participants report feeling more confident and more engaged with school after taking part, with long-term effects on attendance, attainment, and life outcomes. Find out more about our Schools Programme.

Since 2023, SOHK has been proud to partner with Impetus, a charity that invests in and supports organisations helping young people from disadvantaged backgrounds succeed. This partnership combines investment with strategic and organisational development support, helping to strengthen our impact and set SOHK up for sustainable growth.

We are proud to be delivering long-term programmes that meaningfully reach hundreds of young people each year - but the societal need is vast. Our ambitious four-year strategic plan targets growth, aiming to bring our impactful programme to hundreds more young people each year.

“Despite the usual challenges that every education or sport for development charity faces, School of Hard Knocks really is unique. It is not so much what we deliver at a programme level (which is of course brilliant) but who we are as a team. If you are a values-led leader and love the idea of ‘team’, then School of Hard Knocks is the place for you.”

- Ken Cowen, Founder and outgoing CEO

The Role

The CEO is the public face and leader of SOHK, responsible for the overall strategic direction, vision, and management of the charity - ensuring SOHK meets its mission and strategic objectives while maintaining strong relationships with Trustees, staff, supporters, and the wider SOHK community. We’re looking for a mission-driven charity leader and effective fundraiser, capable of building a sustainable growth model.

Strategy and Direction

● Be the face and voice of the charity - its principal ambassador

● Lead the development and periodic review of SOHK’s strategy with the Trustees and Senior Management Team

● Translate the 2026-30 strategy into organisational priorities, plans, and goals

● Ensure safeguarding, wellbeing, and the lived experience of young people remain central to every decision and growth plan

Programme Delivery, Quality and Impact

● Hold a high bar for programme quality and outcomes for young people

● Line-manage and support the Director of Programmes, working with delivery teams and partners to build a world-class, evidence-based intervention

● Ensure SOHK can evidence the impact of its programmes, with insights feeding back into constant improvement

Income Generation, Fundraising and External Relations

● Lead income generation across trusts and foundations, corporate partnerships, individual giving, and challenges and events

● Line-manage and support the Head of Fundraising in executing a comprehensive fundraising strategy

● Hold senior relationships with funders and partners, building SOHK’s brand, reputation, and profile

Leading People, Culture and Operations

● Build and lead a high-performing Senior Management Team

● Foster a positive, inclusive, high-performing culture aligned with SOHK’s values

● Line-manage and support the Director of Finance & Operations, ensuring operational excellence

Governance and the Board

● Act as the primary link between the organisation and the Trustees

● Attend all Trustee meetings (held quarterly) and provide timely, accurate reporting

● Ensure compliance with all legal, regulatory, and Charity Commission requirements

About You

Essential

● Proven senior leadership experience in the charity, education, youth, or social impact sector - whether as CEO or as part of an executive team - including working directly with a Board of Trustees

● Demonstrated success in building or significantly growing an organisation, programme, or initiative

● A collaborative and values-led leadership style, with the ability to inspire trust, hold people to account, and build high-performing teams

● Strong track record of income generation, including securing significant funding from trusts, foundations, corporates, or major donors

● Experience of financial oversight, budgeting, and organisational planning at a senior level

● Strategic thinker, able to translate vision into clear plans and delivery

● Strong relationship-builder and communicator, confident with a wide range of stakeholders

Desirable

● Previous charity CEO experience - a bonus, but not essential; we know brilliant candidates come from a wide range of backgrounds

● Direct classroom, youth work, or education leadership experience

● Knowledge of the UK education system and youth policy landscape

● Experience of scaling a multi-site delivery organisation and working with local authorities

Personal Attributes

● Deep commitment to improving outcomes for young people, especially those facing disadvantage

● Resilient and persistent, able to work under pressure and navigate setbacks

● Collaborative, open, and reflective leader who seeks feedback and learns from it

Terms of Appointment

Contract type

Full-time, permanent

Location

Greater London, with offices in Edinburgh & Cardiff

Salary

£85,000 – £90,000 per year + £5,000 PRP

Reports to

Chair of the Board of Trustees

Direct reports

Director of Programmes; Head of Fundraising; Director of Finance & Operations

Travel

Regular UK travel, primarily to Edinburgh and Cardiff. Occasional evenings for stakeholder engagement and fundraising events

Trustee meetings

Quarterly, in London, in the evening, plus ad hoc subcommittees

Do you want to be part of a dynamic and innovative fundraising team? Do you want to raise money for some of society’s most pressing challenges and play a key role in an ambitious fundraising and volunteering campaign?

We are looking to recruit a Philanthropy Officer to join us at this very exciting time. The Philanthropy Officer will be responsible for the relationship management of a portfolio of around 100 prospective donors in order to raise funds for a range of key projects. They will be responsible for the entire prospect relationship management process including researching, cultivating, asking and stewarding. 

This role will play an integral part in supporting donations to improve student experience and across key areas of research.

As part of an award-winning team and led by some of the most respected names in higher education fundraising, you’ll get the chance to work across the team and wider university to encourage new donors to make long-term, sustainable and significant £10k plus gifts. You will also have the opportunity to work with our senior team on proposals to top donors enabling you to get experience of working with some of the most successful and experienced major gift fundraisers in the UK Higher Education sector. 

You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Development Director (New Business) provides strategic leadership for Impetus’ new business development, prospect pipeline and high-value funding opportunities. The postholder will have responsibility for identifying, cultivating and converting new corporate, trust and foundation, and high-net-worth donor relationships, as well as continued relationship management for key, established relationships.

In 25/26, the Philanthropy and Partnerships team generated £11m in philanthropic income, alongside £2.8m in probono contributions. The Development Director will play a key role in delivering Impetus' growth ambitions, helping to increase philanthropic income to £14m by 2029. 

Working closely with the Director of Philanthropy and Partnerships, the role will translate the fundraising strategy into clear new business priorities, pipeline plans and prospect engagement approaches, ensuring a strong flow of qualified opportunities and sustainable growth in high-value income.

Working closely with colleagues across Philanthropy and Partnerships, the postholder will personally lead and support significant six and seven-figure prospects and strategic funding opportunities, while overseeing the stewardship and retention of current partners. 

Working collaboratively across the Philanthropy and Partnerships team and with colleagues across the organisation, the Development Director will ensure a joined-up approach to donor acquisition, pipeline development, prospect conversion and stewardship, maximising income, partnership value and long-term impact within the agreed fundraising strategy.

Key responsibilities

New Business, Pipeline & Conversion

• Personally lead on six and seven-figure level priority prospects and strategic funding opportunities, managing the full fundraising cycle from qualification to close.
• Work with trustees, senior volunteers, and networks to unlock introductions and new opportunities, providing clear support and follow-up to maximise success.
• Evolve Impetus’ new business strategy, driving the identification, cultivation, and conversion of new high-value donor and partner relationships.
• Translate Impetus’ impact, evidence base, and venture philanthropy model into compelling propositions for new audiences and sectors.

Strategic Relationship Management & Growth 

• Own and oversee select donor relationships at six and seven-figure levels within the philanthropy portfolio, ensuring high levels of retention, satisfaction, trust, income growth and long-term value.
• Ensure your donors receive timely, consistent, high-quality and relevant engagement and communications throughout their relationship with Impetus.
• Work closely with the wider team to ensure a smooth transition between new business, and long-term stewardship.
• Ensure account plans for priority donors and partners include clear renewal and growth pathways; engagement and risk-management plans.
• Act as senior relationship owner where required, modelling strong stewardship and coaching the Head of Development and other colleagues to navigate complex or sensitive relationships.

Research, Insight & Pipeline Development

• Provide strategic leadership for the Research & Insights function, ensuring prospect research, donor intelligence and market insight inform fundraising strategy, pipeline development and organisational planning.
• Lead the strategic development of fundraising pipelines, ensuring focus on opportunities with the greatest potential for long-term income growth, impact and strategic fit.
• Ensure donor intelligence and prospect research are used effectively to identify, qualify and prioritise new funding opportunities.
• Maintain oversight of gift acceptance, due diligence and fundraising compliance in relation to fundraising opportunities, ensuring adherence to relevant regulatory requirements and organisational policies.
• Identify and escalate strategic, reputational or compliance risks associated with donors and partners.

Leadership and Team Performance

• Line manage and develop the Head of Development, providing strategic direction, coaching and performance oversight.
• Establish the Head of Development as the operational lead on new business, ensuring capability, succession and high performance across the wider team.
• Set clear objectives and success measures for new business growth, aligned to Impetus’ wider income strategy.
• Build and sustain an inclusive, evidence-led and high-performing team culture that balances pace and ambition with quality, learning and collaboration.
• Build fundraising capability across your team through leadership, coaching and consistent, fair, and high-quality performance management, including objective-setting, feedback and development planning.

Pro Bono, Events, Volunteering & Partnership Value

• Ensure engagement opportunities, including volunteering, pro bono and events, strengthen strategic partnerships and support long-term income growth through strong collaboration with colleagues.

Operational Excellence, Governance & Risk

• Ensure new business activity complies with due diligence, gift acceptance and risk management requirements.
• Oversee accurate pipeline reporting, forecasting, and performance tracking, using Salesforce and other systems to ensure insights inform decision making.
• Work with Finance and Operations to ensure income is contracted, invoiced, and reported accurately and on time in line with financial controls.
• Identify and escalate strategic or reputational risks associated with prospective partnerships.

Cross-Organisational Leadership & Representation

• Act as a senior ambassador for Impetus, representing the organisation credibly with new donors, partners, and external stakeholders.
• Contribute to organisational strategy, income planning, and senior leadership discussions.
• Lead philanthropic work on Impetus funds including identifying funding opportunities and risks; shaping prospect pipelines; contributing to cases for support and donor presentations; and develop fund stewardship.
• Champion collaboration across the Philanthropy team, ensuring opportunities are shared, relationships are leveraged and expertise is used to maximise income and impact.
• Back Impetus’ values, evidence-led approach, and commitment to equity, diversity, and inclusion across the Philanthropy team.

Strategic leadership

• Work in partnership with the Director of Philanthropy and Partnerships to contribute to the fundraising strategy.
• Translate strategic priorities into clear operational plans, objectives and delivery, ensuring new business delivers against organisational priorities, income targets and long-term growth ambitions.
• Provide strategic oversight of annual forecasting, budgeting, pipeline performance and resource planning, ensuring risks and opportunities are identified and addressed proactively.
• Maximise the contribution of trustees, committees, senior volunteers and wider networks to support strategic relationship building and new business development.
• Act as a trusted senior adviser to the Directors of Philanthropy and Partnerships, providing insight, challenge and solutions to strengthen organisational fundraising performance and capability.
• Deputise for the Director of Philanthropy and Partnerships where appropriate, within agreed delegations and priorities.
• Build a positive, collaborative and high-performing culture across the Philanthropy team, modelling Impetus' values and supporting continuous improvement.

Person specification

Essential:

Fundraising & new business leadership

• Significant experience in major donor and/or corporate fundraising at six and seven-figure gift level, with a strong track record of securing new income and managing complex partnerships.
• Ability to lead and personally deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, negotiation, and close.
• Proven experience of building, managing, and converting a new business pipeline, balancing ambition with delivery.
• Strong ability to leverage internal and external networks, including trustees, senior volunteers, and professional contacts.

Senior stakeholder engagement

• Experience of operating at a senior level and leading high value or complex stakeholder relationships (trustees, board members, senior external partners).
• Ability to influence and build credibility with senior audiences through clear, confident and evidence led communication.
• Excellent negotiation skills, with the ability to secure mutually beneficial outcomes while protecting organisational values and reputation.

Leadership & people management

• Proven experience leading and developing high-performing teams, including developing senior colleagues and building leadership capability.
• A strong track record as a collaborative senior team member, contributing beyond own area of responsibility and supporting wider organisational success
• Ability to build a high-trust, high-challenge culture that supports excellence, inclusion, and learning.
• Strong performance management capability and ability to handle complex people issues, giving strategic feedback, and addressing underperformance constructively.
• Ability to deputise for the Director of Philanthropy and Partnerships when appropriate.

Strategic & intellectual capability

• Strong strategic thinker with the ability to translate agreed strategy and insight into clear plans and execute them effectively.
• Ability to grasp, interpret apply and communicate complex information and ideas, including Impetus’ venture philanthropy and impact-led funding models.
• Evidence of an innovative and creative approach, with the ability to adapt in changing contexts.

Financial, operational & delivery capability

• Solid financial management, with experience contributing to budget-setting, managing agreed budgets, supporting forecasting and identifying efficiencies.
• Strong organisational skills and attention to delivery, with the ability to manage multiple priorities to a high standard
• Able to use insight and data (including CRM systems such as Salesforce) to inform decisions and strengthen performance.
• Sound judgement in identifying, managing, and escalating risk, particularly in relation to donor relationships and reputation.

Communication, values & ways of working

• Excellent written and verbal communication skills, able to communicate clearly, persuasively, and with impact.
• Excellent relationship-building skills, with the ability to establish, maintain, and leverage relationships with key internal and external stakeholders.
• A strong commitment to Impetus’ mission and to improving outcomes for young people.
• A clear commitment to equality, diversity, and inclusion, demonstrated through inclusive leadership and professional practice.

Desirable 

• Experience working within venture philanthropy, impact investing, or systems-change funding models.
• Familiarity with private equity, professional services.
• Experience contributing to income growth, donor strategy or portfolio development within an agreed organisational fundraising strategy.
• Knowledge of the UK charity or social impact sector, particularly education, employment, or youth-focused work.
• Experience using CRM systems (e.g. Salesforce) to manage pipelines, performance, and forecasting.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 20th September 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 5th October 2026.

2nd Interviews will take place on w/c 12th October 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Philanthropy, which covers Trusts & Foundations, Major Donors and Mid-Value Donors , is pivotal to Noah’s Ark – typically accounting for around 46% of the charity’s overall income. In real terms, that is c. £2.2m of our £4.7m fundraising target for 2026-27. This role also has a lead role in managing our Philantropy & Corproate Board of influential volunteers that support our philanthropy programme. Philanthropy is a real area of expertise for Noah’s Ark and we have seen considerable success over the past 10 years. However, there is much scope for further, exciting growth. Specifically, there is much to do to re-engage lapsed donors and to build a healthy pipeline to ensure a steady flow of new donors join our programme. Our mid-value donor programme also requires further development to enable the cultivation of future Major Donors. The Head of Philanthropy will work closely with the Director of Fundraising & Communications to dedicate time and attention to a strong portfolio of donors, and will contribute to the wider development of fundraising and communications strategies through senior team forum and all-staff forums. The post-holder will be key in taking our Philanthropy programme to the next level, building on key existing relationships, increasing income and opportunities generated by our team’s augmentation and growth and elevating the experience of supporting Noah’s Ark.

ABOUT YOU

You will have considerable experience and success in high-value / major donor fundraising, at managerial level. You will be a dynamic, agile, highly organised, dedicated and reliable individual, ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset and enjoy working with and managing team members with different personalities, styles of working and approaches to amitious goals. You will feel at home being a key person with whom colleagues across the fundraising and wider charity teams liaise, in order to create the greatest outcomes for the children and families we support. You will have strong line-management skills and show excellence in donor stewardship.

We encourage you to apply if:  

• You have proven skills in Major Donors fundraising and (ideally) Trust fundraising
• Have proven yourself to be an incredibly effective manager of people
• Believe you can build a strong pipeline of donor prospects 

Please note - we are only accepting direct applications for this role

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.
 

Corporate Partnerships Manager

💰 Salary: £41,863
📆 Contract: Permanent, full time

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Enhanced maternity, paternity and adoption pay policy
• Private GP Service
• Salary sacrifice schemes for gym, bicycles, annual leave buying, and nursery/childcare
• Free Premium Headspace membership
• Financial, life and leadership coaching
• Life Assurance policy of 3x annual salary
• Access to free online, in-person or telephone therapy

📍 Location: Head office (Fivefields, 8-10 Grosvenor Gardens, London) and some travel to our key reserves typically 1-2 days per week, the remaining from home.
🕑 Hours: 9:00am – 5:00pm. We welcome flexible working requests from day one.

Role & Responsibilities
We're looking for an ambitious and relationship-driven Corporate Partnerships Manager to grow and strengthen our corporate fundraising programme, securing support that helps create a London alive with wildlife.
This is an exciting opportunity to develop high-value partnerships with leading organisations, manage and grow existing relationships, and create engaging opportunities for businesses to connect their employees with nature through volunteering, fundraising and impactful environmental projects.
Working closely with colleagues across the Trust, you'll lead on securing new corporate supporters, delivering exceptional stewardship, and building long-term partnerships that generate sustainable income and meaningful impact for wildlife and people.

You'll be involved in:

• Securing and managing high-value corporate partnerships, including multi-year strategic relationships.
• Developing compelling proposals, presentations and impact reports that inspire organisations to support our work.
• Growing and stewarding an active pipeline of corporate prospects through networking, relationship building and effective CRM management.
• Delivering outstanding account management, ensuring partners feel valued, engaged and connected to their impact.
• Leading our corporate volunteering programme, creating memorable employee engagement opportunities that deepen support for nature.
• Working collaboratively with fundraising, communications, finance and project teams to maximise partnership opportunities.
• Managing partnership income, budgets and performance targets while ensuring excellent data management and compliance.
• Supporting the development of our wider philanthropy and high-value fundraising programmes.
• Managing and developing the Corporate Volunteering Officer, fostering a collaborative and high-performing team culture.

Our Ideal Corporate Partnerships Manager

• An experienced corporate fundraiser, business development professional, or partnership manager with a proven track record of securing and growing income.
• A confident relationship builder who enjoys networking and developing long-term partnerships.
• An excellent communicator with strong proposal-writing, presentation and stakeholder management skills.
• Organised, proactive and able to manage multiple priorities effectively.
• Experienced in delivering excellent donor stewardship and supporter engagement.
• Passionate about helping organisations make a positive impact for people and nature.
• Committed to London Wildlife Trust's mission, values and approach to equality, diversity and inclusion.

(Please see job description for full person specification)

Does this sound like you? We'd love to hear from you!
Closing Date: 21st September at 10am

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website..
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website..
REF-230755

Job Title: Group Facilitator – North Lanarkshire Befriending Project
Hours: Part-time, 5 hours or 10 hours per week (Monday evening &/or Wednesday evening)
Salary: £13.45 per hour (Real Living Wage)
Location: Community venue in Wishaw, Hamilton office & home
Closing Date: 13th September 2026

Role

Our 2 North Lanarkshire Befriending groups support children and young people living across North Lanarkshire, aged 8 to 16, some of whom have additional support needs (ASN).  

The Monday group and the Wednesday ASN group provides a range of weekly group activities which work towards specific outcomes identified by young people and their parents/carers.  These activities focus on both social and practical life skills, including:

• Creative workshops: arts, crafts, music, and drama that allow participants to express themselves creatively and build confidence.
• Life skills workshops: age-appropriate activities such as baking, hot chocolate or smoothie making that foster self-sufficiency and resilience.
• Physical activities: outdoor play, sports nights to promote wellbeing and improve physical health.
• Community outings: laser tag, top golf, Flip Out, activities chosen to enhance social skills and provide experiences that may otherwise be inaccessible.

The Group Facilitator will help design and lead on a calendar of activities that will empower children and young people to try new things, develop skills, build confidence, and (importantly) have fun.  You will be a positive role model supporting the children and young people to actively engage with the activity, feel safe and respected and build meaningful peer relationships.

You will have a supportive team of volunteers that will look to you for support and guidance.  You will work collaboratively with the Project Coordinator to ensure all activities are risk assessed and children and young people at risk are supported in line with our Child Protection and Safeguarding polices, creating individualised, robust support plans.

We are looking for someone who is driven to strengthen our connections within North Lanarkshire communities and bring new, exciting opportunities to the children and young people we work with.

What we offer

We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:

• 6% employer pension contribution
• 22 days A/L (rising to up to 27 days) and 10 public holidays (pro-rata).
• One special leave day to celebrate your birthday
• Flexible working
• HSF Health plan (including dental, optical, physio claim back, personal accident coverage, GP, mental health counselling, legal support, and discounts for gym, cinema, and shopping)
• Quarterly staff wellbeing activities
• Access to ScotWest Credit Union (loans, mortgages, and savings accounts)
• Access to learning and development opportunities

Information about Headway Gloucestershire:-

Headway Gloucestershire was established in 1987 and since then has been working to make a positive difference to the lives of people over 18 with an acquired brain injury.  We provide specialist recovery support and respite through the following services

• OurCommunity Links Service provides outreach information, specialist brain injury recoveryadvice for people with an acquired brain injury and their families and supports them as they come toterms with the changed circumstances brought about by brain injury. The service includes benefits advice and collaborative working with other organisations such as Adult Social Services, Housing Providers and other VCSE organisations
   
• Our Enablement Service is centre based and open every weekday offering activities that focus on the five elements of rehabilitation: emotional functioning; cognitive functioning; learning; social interaction and behaviour. This takes the form of a structured timetable so that those with an acquired brain injury can select the activities thathelp them work towards their goals.We work one to one and also employ a group format to harness theunique recovery benefits of peer contact and support. 
   
• OurCarer Support Groups provide a relaxed environment withinthe community where people with an acquired brain injury and their families can meet new people, share experiences and support each other.We provide training events, social events and facilitate familysupport groups. 
   
• Our Peer Support Groups provide an opportunity once a month in different locations for people with an acquired brain injury to discuss topics of interest and to share challenges, tips and provide positive support.
   
• Our Community Hubs are delivered in locations around the county in community venues and are tailored to the needs of the group for up to 3 hours. They include physical exercise sessions, focussed discussion groups, advice and support related to acquired brain injury and the opportunity to develop a local support network
   
• Our Hospital Liaison service is where we attend the Gloucester Royal Hospital once every two weeks at an agreed time to offer support to individuals and their family during the early stages of rehabilitation.

Headway Gloucestershire is a busy, growing charity providing services to people with an acquired brain injury and their families and carers.  Every year we are challenged to raise funds to help deliver our services.

CEO Role

You will lead and motivate a small team of staff and volunteers and work with them to provide a person centred, enabling and outcome focused support service to people over 18 with an acquired brain injury.  You will seek opportunities for planned development and growth and build on the success of our existing services to increase our offer.

You will act as principal spokesperson and advocate for the charity, demonstrating integrity and commitment to key stakeholders, partners and donors to ensure the best outcomes for people affected by brain injury in the Gloucestershire area.

You will be joining at an exciting time as we work together with health and social care partners to monitor and understand the needs of people with brain injury in Gloucestershire and influence the pathway for rehabilitation and longer-term support.

The ideal candidate will have experience of managing a small organisation in the charity or care sector, developing strategy and business plans, a track record of securing funding in a tough financial climate, excellent communication skills and the ability to motivate and develop a team of staff and volunteers.

Headway Gloucestershire is an equal opportunity employer and committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful applicant will need to undertake an enhanced DBS check.

Salary
£50,000 - £52,000 (Pro Rata) with a possible bonus for meeting agreed fundraising targets

Based at
Headway House, Gloucester

Hours
37.5 hours per week with the option of some flexibility depending on business need

Contract
Permanent

Responsible to
The Board of Trustees

To find out more about this role, please email us.

To apply for this position please send your CV and maximum of a two-page personal statement outlining how you meet the requirements for the role.

Community Volunteers Enabling You (COVEY) has been a lifeline for children, young people and families across Lanarkshire since 1992. We provide one-to-one and group-based befriending, mentoring and family support services tailored to those who need it most. Our mission is to help children, young people and families become more resilient, safe and better equipped to reach their full potential.

As Fundraising Manager, you will lead the development of community fundraising, corporate fundraising and fundraising events (either held by us or undertaken by members of the public such as the Kiltwalk), helping COVEY grow sustainable unrestricted income and build long-term relationships with supporters.

This is a brand new role with real scope to build on COVEY’s trusted place in the local community, developing new fundraising opportunities and partnerships, as well as building on our existing relationships with volunteers, staff, trustees, supporters, funders, schools, employers, community partners and local networks.

You will also help shape fundraising activity linked to COVEY’s 35th anniversary in 2027, using this milestone to celebrate the children, young people and families we have supported over this time (and the volunteers and staff that made it happen), in turn raising our profile and build long-term supporter relationships beyond the anniversary year.

This role would suit someone who is confident, proactive and relationship-focused, with the ability to engage people, spot opportunities, make compelling asks, build partnerships and turn interest into meaningful support for COVEY.

What we’re looking for:

• A successful track record of generating income, developing partnerships, identifying new leads and converting opportunities into active support
• Previous experience of fundraising, which could include community fundraising, corporate fundraising, supporter stewardship, sponsorship, challenge events, employee fundraising, Charity of the Year partnerships, etc
• Excellent communication and relationship-building skills, including confidence in networking, presenting and making fundraising asks
• Strong planning and organisational skills, with the ability to manage fundraising activity, events, budgets, supporter communications and CRM records
• A collaborative, supporter-focused approach and a strong commitment to COVEY’s mission, values and outcomes

COVEY is entering an important period of growth. Our 2025-28 Strategy sets out ambitious plans to increase income, grow unrestricted funding, strengthen our external profile and develop wider community support for the charity. The Fundraising Manager will play a key role in achieving this, and will be able to shape exactly how we do this from the ground up.

What We Offer

We offer a rewarding and fulfilling role with the opportunity to develop your skills and career in an enriching environment. Our benefits package includes:

• 6% employer pension contribution
• 22 days annual leave (rising to up to 27 days) and 10 public holidays
• One special leave day to celebrate your birthday
• Flexible working
• HSF Health plan (including dental, optical, physio claim back, personal accident coverage, GP, mental health counselling, legal support, and discounts for gym, cinema, and shopping)
• Quarterly staff wellbeing activities
• Access to ScotWest Credit Union (loans, mortgages, and savings accounts)
• Access to learning and development opportunities

We are seeking an experienced leader to support and the assist the Board of Trustees to carry out the objectives and fulfil the mission of Roshni Ghar.

Job Title: Chief Executive
Contract: Permanent, 35 hours per week
Salary: £42,000 per annum
Location: Office based, Keighley BD21 2JH
Responsible to: Roshni Ghar Board of Trustees via the Chair of Trustees 
Language: Requirement for this position, is the ability to speak Urdu, Punjabi or Bangla.
Disclosure: The successful applicant will be required to have an Enhanced Disclosure and Barring Service check (Working with Vulnerable Adults and children)
Exemption: This post is restricted to women only as a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. (Due to the nature and sensitivity of the client group, it is an occupational requirement that the post holder be a woman. This is in accordance with Schedule 9, Part 1 of the Equality Act 2010.).

About Us

Roshni Ghar provides a culturally appropriate service to support the mental health needs of ethnic minority women in the Airedale area of Bradford Metropolitan District.

We utilise a service user informed approach that promotes recovery and well-being through participation, inclusion, and choice.

We help to tackle inequalities and promote equality and diversity in partner organisations.

We strive to continuously adapt and improve services to ensure they continue to meet the needs of the community served.

Our core services

We provide culturally and spiritually sensitive support for ethnic minority women experiencing mental and emotional distress, empowering them to engage more responsively with mainstream and other relevant services where they may experience barriers.

We do this through 1 to 1 key working, group work, including peer group support, promoting a better understanding of mental distress and mental health promotion and illness prevention, signposting and working with other services to promote the equality and diversity agenda.

We support and enable an active service user voice not only in developing our own services, but also in service development for other health and social care organisations.

We encourage social inclusion and promote access to educational and vocational opportunities.

We also provide a safe space for women to explore issues relevant to their mental health and well-being.

Key objectives of the post

The new CEO will enthusiastically support and assist the Board of Trustees in carrying out the objectives and fulfilling the Mission Statement of Roshni Ghar, work within and promote the service user led ethos of Roshni Ghar.

They will maintain and develop high-quality services which aim to reduce the emotional and mental distress experienced by ethnic minority women and exceed the current funding levels in order to expand the organisation. They will continue and further develop the commitment to ensure that Roshni Ghar provides a range of culturally appropriate activities and services and continue and further develop the strong track record of community engagement and the strong emphasis on partnership working.

Key areas of responsibility

• To have overall responsibility for operational, service and performance management issues.
• To provide support and help assist in the development of all members of Roshni Ghar.
• To be responsible for ensuring an excellent level of communication between all stake holders of Roshni Ghar.
• To be responsible for modelling and encouraging an attitude of trust, support and respect towards and between all parties involved in the organisation.
• To take overall responsibility for developing, implementing and reviewing policies and to ensure that all policies relating to induction and training are adhered to.
• To work alongside the Board of Trustees to continuously improve quality standards and the reputation of Roshni Ghar.
• To work closely with the Company Secretary and Chairperson to ensure that all actions are taken in accordance with the Articles of Association and applicable charity and company law.
• To participate in regular supervision and line manage a number of staff, students and volunteers

The CEO will work closely alongside all internal stakeholders of Roshni Ghar to plan, implement and evaluate the organisation’s Business Plan, as well as alongside the Board of Trustees to seek out, develop and evaluate new business opportunities. They will seek out and acquire new fundraising opportunities and, equally, to promote our services citywide.

This role will also improve and develop effective relationships with partner organisations, establish and develop profitable relationships and partnerships with funders, community mental health teams, and the wider voluntary sector and actively endorse and positively promote Roshni Ghar across all aspects of the media.

Management responsibilities will include ensuring financial sustainability and growth of the organisation and ensuring that Roshni Ghar continues to meet the high standards set by Funders. The CEO will be responsible for all activities relating to human resources and work alongside the Board of Trustees to develop and implement all organisational policies and procedures. They will also actively ensure that all feedback procedures and communications are operating effectively and perform any other tasks as identified by the Trustees, and commensurate with the grade of this position.

The successful candidate will have a relevant professional qualification, proven experience in leadership and developmental management in one or more organisations, experience of managing Budgets, Risk, Quality and safety as well as experience of leading outcomes-based management processes. They will be able to speak Urdu, Punjabi or Bangla , will have worked in a mental health setting with ethnic minority women and will be familiar with changing statutory care funding requirements and the social, medical and public health models of mental health.

Essential skills and abilities for this position include resilience, high level interpersonal and relationship building, communication and presentation skills, financial scrutiny, people management skills, interpersonal and relationship building skills alongside data analysis, reporting and data use.

The CEO will be committed to service-user involvement in the design, delivery and review of services, an inclusive approach which welcomes and relates to people from many different backgrounds, have a positive attitude towards those with mental health difficulties and able to respect and value people unconditionally and an optimistic and motivational for people with mental health difficulties.

The closing date for this position is 23:59 on Tuesday 6th October.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our online portal to complete your application for this position.

No agencies please.

Job Title: Youth Lead

Oasis Hub Enfield, Enact, Enfield Island Village, Enfield EN3 6GS

Hours: 40 hours per week. Applications for flexible working patterns considered (0.8 FTE minimum). The role requires regular evening working during term time and attendance at residential trips twice a year with hybrid working by arrangement

Contract: Permanent

Salary: £45,000 per annum

Want to lead a Youth Service offering a diverse range of activities for the local community?

Want to enable young people to thrive?

Want to be lead a dynamic, passionate and impactful team?

Enact is a friendly, community-based charity at the heart of Enfield Island Village. With our roots in youth and family provision, we have grown into a busy and welcoming local organisation offering a wide range of services, activities and opportunities for our community.  We are a small, supportive team who care about the work we do and the people we work alongside. We want enact to be a place where staff feel welcomed, trusted and able to make a real difference.

Young people lie at the heart of our work. We want enact to be somewhere they feel safe, valued and able to be themselves. Through positive activities, trusted relationships and individual support, we help young people build confidence, develop new skills, discover opportunities and get the support they need to fulfil their potential.

The Youth Lead will provide leadership and oversight of enact’s youth provision, ensuring that young people have access to consistently high-quality, safe and engaging services. The Youth Lead will be a visible presence within enact’s youth provision and will be expected to build strong and trusted relationships with young people, families and partner organisations.

Key responsibilities include:

· Lead the planning, coordination and delivery of enact’s youth programmes and activities.

· Develop a varied programme incorporating positive activities, informal education, personal and social development and opportunities for young people to develop new skills and experiences.

· Oversee youth sessions, including a regular and visible presence within youth sessions

· Provide day-to-day leadership and support to one youth worker, sessional staff and volunteers.

· Develop and maintain effective relationships with local schools, colleges, youth services, community organisations, statutory agencies and other partners.

· Maintain a strong awareness of national developments, emerging issues and trends affecting young people and the youth sector, including changes in youth work practice, policy and legislation.

The successful post holder must have:

· Relevant professional qualification in Youth Work, or another relevant discipline, or substantial equivalent professional experience.

· Significant experience of working directly with young people.

· Experience of planning and delivering high-quality youth provision.

· Experience of leading, supervising or supporting staff, sessional workers and/or volunteers.

· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

Completed applications should be returned by 18th September 2026

Stage 1 Interviews will take place in person w/c 5th October 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities. Oasis Community Partnership Charity No. 1163889 Enfield Island Youth and Community Trust t/a enact Registered Charity No. 1109131

About the opportunity

We are now recruiting for a Programme Coordinator for our schools in London.

• The London Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The London Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Tuesday, 22nd September 2026
Interviews:Wednesday, 30th September 2026
Start date: Ideally, Monday 19th October 2026
Contract and hours: Full time, fixed-term contract until 31st July 2027. A full working week is 37.5 hours.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 

Qualification criteria:
 

• The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 
 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

We are seeking an experienced and dynamic Shop Manager to oversee the daily operations of our RSPCA Surrey East charity shop in Redhill.

You will take full day-to-day ownership of the store, driving retail sales, recruiting and inspiring volunteers, and leading community engagement to generate vital funds for local animal welfare.

Key Tasks/Job Description

Shop Operations

• Manage all aspects of the charity shop, including staff and volunteer management, stock management, merchandising, and financial procedures.

• To meet the agreed sales targets and ensure that direct costs are kept to a minimum

• Ensure that the shop and window presentation standards meet our Branch vision, including the rotation of goods, window displays and promotional activities

• Ensure the appropriate standards of cleanliness are maintained throughout the shop

• Be proactive in the generation of donated stock, managing stock collection efficiently and effectively in accordance with Branch & Society guidelines

• Ensure trading hours are strictly adhered to

• Process donated stock to the agreed standards and timescale

• Ensure all financial management, cash handling, daily banking and security procedures are followed

• Ensure all relevant administration is completed within the agreed timescales

• Manage the sales and administration of any bought-in (i.e. new) goods

• Manage the sale of goods online.

Property

• Assume overall responsibility for the shop premises, including key holding

• Ensure compliance with the branch’s health and safety policy (including fire safety, risk assessments and security procedures) and relevant legislation

People/Line Management

• Recruit, train, manage and support staff & volunteers while adhering to the agreed Branch standards, policies and relevant legal legislation

• Complete annual appraisals, including the setting of targets for shop staff within the agreed timescales, and conduct regular one-to-one review meetings with staff

• Ensure that the level of volunteers is sufficient to operate an effective charity shop operation

• Complete relevant training for volunteers and ensure volunteers feel included and motivated 

• Ensure that appropriate HR policies and procedures are adhered to in compliance with the relevant employment legislation and branch employment policies and procedures, seeking guidance from the Branch Manager as required

General

• Actively promote all Branch & Society initiatives and campaigns to promote awareness of the charity

• Ensure high levels of customer service are maintained

• Build and develop positive internal and external relationships to ensure maximum income for the charity

• Promote the shop in the local area using all available promotional opportunities (subject to any Branch rules for communication with the media)

• To carry out such other tasks as directed by the Branch Manager

Branch Policies

• Adhere to the Branch’s charitable objectives.

• Fully comply with RSPCA Surrey East Branch’s procedures, ensuring these are carried out in relation to the post.

• To be an ambassador for the Branch and professionally represent the Charity at all times.

Health And Safety

While at work, all staff are required to:

• Take care of their own health and safety and that of others who may be affected by their acts and omissions. 

• Co-operate with Branch health and safety policies and procedures.

• Ensure, so far as is reasonably practicable, the health, safety and well-being of their staff, volunteers and others who may be affected by branch activities

Knowledge, skill and experience

______________________________________________________________

EDUCATION & TRAINING

Essential

• Good general level of education, at least to GCSE standard or equivalent

Desirable

• Retail management qualification

EXPERIENCE

Essential

• Comprehensive retail management experience
• Proven line management experience
• Experience of managing budgets and accounts
• Experience of handling difficult people management issues
• Experience of cash handling and financial management procedures (including completion of sales records)

Desirable

• Charity retail management experience
• Fashion retail experience
• Experience of recruiting and working with groups of volunteers
• Training, coaching and mentoring skills

SKILLS AND COMPETENCIES

Essential

• Excellent communication skills both written and oral
• Excellent organisational skills, with an ability to follow procedures and pay attention to detail.
• Computer literate
• Ability to motivate and influence others
• Ability to prioritise workload, balancing competing demands
• Ability to meet tight deadlines
• Knowledge of health and safety legislation

Desirable

• Understanding of charity law

PERSONAL QUALITIES

Essential

• Sympathy with the RSPCA’s aims and policies 
• A proven leader with drive and enthusiasm
• Calm under pressure
• Resilient in the face of setbacks
• Ability to relate well to people from all backgrounds
• Honest, trustworthy and reliable

Desirable

• Ability to be flexible when working with volunteers, willing to seek compromise rather than the “perfect solution”
• Willingness to learn and acquire new skills through training and development

SPECIAL CIRCUMSTANCES

Essential

• Willing and able to work longer than the contracted hours on occasion, when the job demands

Desirable

• Full valid UK Driving licence

_____________________________________________________________

Additional Duties 

• To foster the highest standards of performance, discipline, honesty, and integrity from Branch staff and volunteers. 

• To maintain and cultivate a culture where everyone is valued, respected and equipped to do their job.

• To carry out such additional or other duties of a reasonable nature as directed by the Branch Manager from time to time, in consultation with the post holder, to meet the needs of the Branch.

Review

The main responsibilities of this job will be reviewed on a regular basis in conjunction with the post holder to comply with agreed Branch Strategies and operational needs.

Job Context

The Branch Shop Manager plays an important role in driving the performance of the charity shop and guiding staff and volunteers to meet the shop’s targets.

Health and social care are continuously changing, with big shifts happening now in how services are designed and delivered. You will join us at an exciting time to ensure the independent public voice is heard, making sure those services work with and for people. 

This is a challenging, exciting and varied role, line-managing a small team where your input really matters with an employer who is committed to flexible working.

Healthwatch is all about people - capturing the views of local people on their experiences of using services, taking this feedback to NHS leaders and other local decision-makers to improve care, now and in the future, to make a health and social care system that is made for and includes everyone.

In Somerset, the Healthwatch service is hosted by The Advocacy People, who would be your employer. The Advocacy People and Healthwatch share core values which are all about people’s voices: empowering people to speak up; amplifying service user voices; enabling people to participate in, and influence decision-making about health and social care; and provide information which helps people make informed decisions.

In this exciting role you will be

• Leading our feedback gathering activities to ensure that people’s views and experiences of health and social care are captured, listened to and taken account of by decision makers in Somerset at a key time of change and development.
• Developing and leading engagement activities and projects with a wide range of communities in Somerset including those seldom heard or marginalised.
• Line managing and enhancing the leadership of the local Healthwatch team.

We are looking for someone with the creativity and enthusiasm to engage with people and take their experience of health and care services to help improve and shape services across Somerset.

This role is initially fixed term to 31st March 2028 but with a view to becoming permanent.  Ideally, we are looking for someone with experience of working collaboratively in a team in a health or social care role, with great communication and organising skills. The role is home-based with frequent travel within Somerset, attending meetings and events.

The hours are Monday to Friday with very occasional weekend or evening work.

As this role is home-based but with regular travel, you will need a full driving licence and your own transport, with full business cover insurance,  as well as good mobile and internet connections and flexibility with working hours.