Administrator and development jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Service Manager
Contract Type: Permanent
Location: Baca office, Cambridge, England. The role may require regular travel to locations where Baca’s services are delivered.
Salary: £31,200 per annum for full time hours. Equivalent to £18,720 per annum for 22.5 hours. The role also comes with an allowance of £2,301 (pro rata) for Cambridge cost of living.
Working hours: 22.5 hours a week.
About Baca: Baca is dedicated to supporting young refugees aged 16 to 18. Our mission is to empower these young individuals to become positive, independent contributors to society. We are looking for a passionate and dedicated Creative Arts Therapist to join our team and lead the delivery of our arts therapy program.
Overall Purpose: To use creative therapy methods to help young people express their emotions, process their emotional wellbeing, and build inner resilience for a brighter future.
Key Responsibilities:
- Lead therapeutic interventions using creative modalities (art, dance, drama, or music) to enhance young people's resilience and emotional wellbeing.
- Collaborate with a multi-disciplinary team and external partners to deliver comprehensive support.
- Support young people in achieving outcomes such as increased personal safety, improved physical and emotional wellbeing, and greater engagement in education, employment, and social activities.
- Assess emotional health needs and recommend improvements, while sensitively challenging young people to develop positive routines and habits.
- Deliver therapeutic sessions (both 1-to-1 and group) in a safe and secure environment.
- Contribute to team discussions and refer young people to other mental health professionals as needed.
- Enable young people to express themselves creatively and culturally, fostering confidence and resilience.
- Ensure all young people are safeguarded from harm and supported to self-protect.
- Maintain session notes, therapy spaces, and materials, and handle administrative tasks.
- Participate in meetings, training, and professional development opportunities.
- Embrace and practice Baca's Vision, Mission, and Values in daily activities.
Personal Specification:
- A qualified art therapist registered with the Health & Care Professions Council (HCPC) and the British Association of Art Therapists (BAAT) (or equivalent for your modality).
- Passionate about Baca's mission and values, and able to lead by example.
- Supportive, approachable, responsible, reliable, and personable.
- Organised, creative, practical, and able to manage a varied workload.
- Excellent team player with strong interpersonal skills.
- Strong Microsoft Office skills
- Ability to develop key external relationships and work well within a family-like organisational culture.
- Willingness to work flexible hours and travel across the UK as required.
- Enhanced DBS check required.
- Ability to drive/travel to all locations where Baca’s service is delivered .
Why Join Us?
- Make a real difference in the lives of vulnerable young people.
- Be part of a supportive and dynamic team.
- Opportunities for professional growth and development.
How to Apply: If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.
Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!
Please note: We do not offer sponsorship for this role.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Programme Manager (maternity cover)
Hours: 35 hours per week
Contract: 9 to 12 months maternity cover
Salary: £37,800 + 7% pension contribution
Location: mainly remote, with in-person working from a central London location as required
Reports to: Interim CEO
Direct report: line managing a small team of 2 to 3
Is this you? If so, this job may be for you…
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Do you want to make a mark in the first year of a brand new programme?
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Do you have a passion for supporting young people to access professional careers?
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Do you have experience leading learning sessions and events for young people, both online and in person?
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Are you adaptable, capable of transitioning between direct engagement with young people, and focusing on the project management and administrative aspects of the role?
About The Brokerage
The Brokerage is an award-winning, social mobility charity. For 30 years, we have supported over 87k less-advantaged young people to fulfil their potential through improved awareness and access to professional career opportunities. Together with our talented young people and top UK companies, we are breaking down barriers to a more diverse and talented workforce.
Our mission is twofold - to empower working-class and ethnically diverse young people (16-25) to recognise their strengths, gain skills, and access opportunities to reach their career potential. We are also building a dynamic alliance with forward-thinking employers to support them in accessing and retaining this talent. Together, we develop an inclusive and equitable workforce, one that authentically mirrors the rich diversity of our society.
The Team
The Brokerage is starting a new chapter with our Next Gen Talent Career Programme, embarking on a renewed journey that will see us work with our young people and partners in a deeper and more impactful way.
We are an interconnected, diverse, mission-led team that truly lives our values. As such, we are bold and dynamic in our approach to our work whilst fostering a trust-based environment that provides freedom, flexibility and autonomy. We take a people-centred approach when it comes to our team, young people and corporate partners and we make decisions and develop programmes that are insight-led.
Our Programme
This is an exciting time to join The Brokerage and play a vital role in rolling out our brand new Next Gen Talent Programme. The programme is a two-stage career progression initiative designed to equip working-class young people with the employability skills and guidance necessary for success in the corporate world, with the ultimate aim of supporting our young people to secure and sustain a professional career.
Role purpose and main responsibilities
To lead our work on the Next Gen Talent Career Programme and support our other programmes helping young people (aged 16 to 25) access careers in professional services, banking, insurance and property.
Through our programmes, we help to develop young people so that they are equipped with the professional insights and skills needed for the workplace. We do this via a high-quality curriculum of events, including masterclasses, bootcamps, career coaching and mentoring that involve our corporate volunteers.
The Senior Programme Manager will take the lead on delivering the programme and outcomes across the Next Gen Talent Career Programme; whilst working in a highly collaborative and flexible way alongside our other senior programme managers, career coach and the volunteering and events manager.
Main Responsibilities
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Project manage the Next Gen Talent Career Programme to ensure that participants develop the skills and knowledge needed to access professional careers in Engineering.
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Manage the recruitment process for the Next Gen Talent Career Programme, including advertising the programme to our existing pool of students and wider stakeholders, managing the application and interview process.
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Work with young people, corporates, funders and consortium delivery partners to develop and enhance programme delivery.
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Manage the promotion and delivery of high-quality in-person and online events; facilitating sessions where necessary, working with the career coach, volunteering and events manager and freelance staff.
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Develop engaging programme collateral to maintain relevance and quality, working alongside the communications team and incorporating participant feedback and sector insights
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Manage relationships, communications and briefings for funders, corporate partners and volunteers.
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Oversee and deliver one-to-one guidance for candidates, working with the career coach to ensure their engagement with the programme and to support placement applications.
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Contribute to the retention of all corporate partners by overseeing the creation of engaging, responsive and cost–effective project plans, working alongside the partnerships team
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Set, track and monitor targets and KPIs, working with the interim CEO to ensure programme deliverables are monitored and achieved.
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Provide regular information reports and updates for The Brokerage Senior Management Team, Board of Trustees, funders and consortium delivery partners.
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Play an active role in the planning and delivery of The Brokerage’s strategic objectives and participate in events and activities for The Brokerage as required.
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Maintain up-to-date records on our CRM system (Salesforce).
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Contribute to the development and implementation of our employer products working closely with the Interim CEO, and relevant team members.
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Line Management of a small team of 2 to 3.
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Lead on discrete tasks outside of day to day job as appropriate.
We are looking for someone with:
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Experience working with young people and building relationships with a range of stakeholders.
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A strong understanding of early careers recruitment/application processes.
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A dynamic personality with strong written and verbal communication, combined with empathy and patience, to effectively engage with diverse individuals.
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Highly organised, with excellent attention to detail and the ability to manage competing priorities, including administrative aspects.
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The ability to balance firmness with sensitivity when necessary, particularly in managing relationships and safeguarding the well-being of young people.
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Relevant lived and/or professional experience (i.e. experience of the challenges faced by those from less-advantaged backgrounds)
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A growth mindset, open to feedback, learning and development
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Excellent IT skills, including demonstrable usage of CRM databases (e.g. Salesforce or equivalent) and other tech tools.
If you think that you are the right candidate for this role but don’t quite meet 100% of the criteria, be bold, apply anyway!
Other benefits:
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28 days’ paid annual leave (3 to be taken at Christmas) plus Bank Holidays plus one day birthday leave
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Employee Assistance Programme
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A collaborative, diverse, mission-led team that works within a flexible, trust-based environment
How to apply:
Please complete the application form along with an upload of your CV.
Closing date: Friday 13th February 2026 at 12 noon.
Please note that interviews will be taking place on a rolling basis, and vacancies may be filled prior to the closing date if we find the right candidate.
Interview process: We will conduct a two-stage interview process that will include competency and scenario-based questions, alongside practical skills-based assessments.
If you would like to find out more about this role, please get in touch!
The Brokerage is committed to providing equal opportunities to prospective and current employees. It is the policy of The Brokerage to ensure that access to employment, training and career progression is determined solely by the application of objective and legitimate criteria and individual merit. If you require specific adjustments during the recruitment process, please let us know, and we will do our best to support you.
Empower working class, ethnically diverse young people to recognise their strengths, whilst building a dynamic alliance with employers to support them


The client requests no contact from agencies or media sales.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
About the role:
The Supporter Acquisition Manager leads the strategy and delivery of our acquisition programme, with a focus on digital and face-to-face recruitment. This critical position focuses on driving growth and recruiting new supporters, developing and leading the team to deliver campaigns that bring new supporters on board and deliver long term value, with a key emphasis on expanding the digital acquisition stream and delivering on our hybrid model of face-to-face acquisition. The ideal candidate will bring both digital acquisition experience as well as face-to-face experience, and a strong understanding of how to engage with diverse audiences. This role is critical to driving sustainable growth in supporter numbers and unrestricted income.
The role will work predominantly across face-to-face and digital channels, guiding strategies, creative development, performance analysis, and budget management.
This role works closely with the Supporter Development and Legacies Manager to ensure the holistic approach to supporter acquisition and development, attracting donors to fuel sustainable long-term income.
About You:
ESSENTIAL
• Proven track record of success in supporter or customer acquisition, with experience managing and forecasting large budgets.
• Demonstrable experience of writing, developing and implementing supporter acquisition strategies with evidence of improvements in long-term value.
• Strong knowledge of digital and direct marketing strategies, including campaign planning, delivery, and evaluation.
• Track record of delivering results against ambitious supporter recruitment and income targets.
• Confident in forecasting, performance analysis, and data-driven decision-making.
• Experience managing external agencies and suppliers.
• Excellent project management and organisational skills.
• Strong communication and relationship-building skills with internal and external stakeholders.
• Familiarity with CRM systems and marketing automation tools.
• Understanding of GDPR and data protection in a fundraising context.
DESIRABLE
• Experience working within the charity or non-profit sector.
• Knowledge of supporter journeys and donor engagement best practice.
• Experience in testing and optimising acquisition channels for improved ROI.
• Experience of acquisition channel modelling and forecasting for return on investment.
• Key Performance Indicators (KPIs)
HOW TO APPLY
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 1st February 2026. Interviews scheduled to take place 10th and 11th February 2026.
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB7
Location: London (Hybrid)
Salary: £49,613 - £55,125, based on full time hours (35 hours per week)
New employees typically start at the beginning of their pay band.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
You may also have experience in the following: Supporter Acquisition, Fundraising, Supporter Engagement, Supporter Care, Customer Services, Telemarketing, Call Centre, Fundraising Assistant, Fundraising Administrator, Customer Service Advisor, Acquisition Manager, Customer Service Assistant, Customer Service Representative, Charity, Third Sector, NFP, etc.
REF-226 129
Job Advert
JOB TITLE: Strategic Communications Lead
SALARY: £44,000 (pro rata)
LOCATION: LSE Students’ Union, Central London Office, Saw Swee Hock Building
WORKING HOURS: Part time: 30 hours per week (0.8 FTE)
CONTRACT TYPE: Fixed Term – 12 months.
As Strategic Communications Lead, you'll shape how LSESU tells its story during a time of significant change and growth. You'll work at the heart of the Union, crafting the narrative that connects students to the work of their elected Sabbatical Officers and the transformation underway across the organisation.
In this role, you'll translate complex policy objectives, organisational priorities, and student-led change into compelling stories that build trust, drive engagement, and strengthen the Union's reputation. You'll work closely with Sabbatical Officers and Senior Leadership to ensure LSESU's communications are clear, consistent, values-driven, and always focused on our impact for LSE Students.
This is both a strategic and hands-on role – and is an opportunity to make a real difference. You'll develop the narrative framework that guides all our communications, while also delivering excellent copy, content, and multimedia assets across newsletters, social media, web, reports, and events. You'll bring creativity, political sensitivity, and a talent for storytelling to one of London's most dynamic student organisations.
Who are we?
LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university.Our communications and engagement work is central to amplifying student voice, driving participation in democratic and community initiatives, and supporting the success of our commercial services.
Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect.
Who are we looking for?
We're looking for an experienced communications professional with a strong track record in stakeholder engagement, reputation management, and narrative development. You'll bring proven expertise in creating compelling content across multiple channels—from newsletters and social media to speeches and impact reports—and the ability to translate complex information into accessible, engaging stories.
Experience with media handling, crisis communications, and working in politically sensitive environments is essential, as is the ability to build relationships with diverse stakeholders including student leaders, senior staff, and external partners. You'll be confident producing multimedia content, including coordinating filming, photography, and graphic assets.
You'll be resilient and adaptable, able to thrive in a fast-paced, democratic environment while managing multiple priorities and tight deadlines. Strong copywriting, editing, and strategic thinking skills are key, as is a commitment to accessibility and inclusive communication.
Above all, you'll share our commitment to equality, diversity, and inclusion, and bring integrity, creativity, and a passion for supporting student-led democratic organisations.
Why apply?
As our Strategic Communications Lead, you will play a pivotal role in shaping the future of the Union and supporting thousands of students at one of the world’s leading universities. We offer:
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership
- Opportunities for professional development and growth.
- Access to TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
How to apply
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A two-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Want to apply?
To apply for this role, please complete an online application.
Job Application Timeline
Closing date: Sunday 1st February 2026
Intended interview dates: Wednesday 11th February 2026
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A large, well-established professional membership organisation is seeking a technically strong, detail-oriented Financial Accountant to play a key role in maintaining robust financial controls, statutory compliance, and high-quality financial reporting across a complex group structure.
The opportunity
This is a pivotal role within a respected, purpose-led organisation operating at scale. You will be responsible for the accurate recording of accounting entries, the production of subsidiary and group accounts, and the oversight of VAT, corporation tax, and statutory reporting.
Working closely with senior finance colleagues, you will provide technical accounting expertise, support audits and regulatory submissions, and contribute to the development and continuous improvement of financial systems, policies and processes. The role also includes line management responsibility and the opportunity to influence strong financial governance across the organisation.
The role
- Production of subsidiary statutory accounts and support for consolidated group accounts
- Ownership of VAT and corporation tax returns, liaising with external advisors
- Provision of technical accounting guidance on standards and best practice
- Oversight of balance sheet reconciliations, including intercompany balances, payroll, pensions and fixed assets
- Administration of investment portfolios, fund accounting and grant-related financial processes
- Maintenance and development of financial systems, controls, policies and documentation
- Support for audits, regulatory reporting and compliance activity
- Cashflow monitoring, reporting and financial control oversight
- Line management and development of a junior finance team member
- Deputising for senior finance leadership when required
About you
You will be a confident, proactive finance professional who combines strong technical capability with a collaborative, service-focused approach. You will bring:
- Experience in financial reporting and consolidation within a group environment
- A professional accounting qualification (ACA or ACCA)
- Strong understanding of VAT, statutory reporting and financial controls
- Experience supporting or managing staff in a hybrid or multi-site environment
- Excellent communication skills, with the ability to explain complex financial information clearly
- Strong Excel capability and confidence, supporting others to improve financial skills
- A problem-solving mindset, intellectual curiosity and commitment to continuous improvement
- A collaborative, inclusive working style aligned with values-driven organisations
- Experience of modern finance systems and familiarity with professional, membership or regulated environments would be advantageous.
Placing Talent. Creating Impact. Giving Back



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Are you a skilled and curious practitioner who has experience working with young women and girls?
- Can you support young women to achieve their own best hopes and develop their independence and agency?
- Do you want to work for an ambitious, values-driven charity that believes young women are the experts on their own lives?
Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.
Abianda is seeking an experienced and collaborative Young Women and Girls Practitioner (1:1) to work with young women and girls aged 13-25 affected by criminal exploitation and violence as part of our flagship service, the Star Project.
As the Young Women and Girls Practitioner (1:1), you will take young women and girls through a tailored programme of activities, supporting skills development and critical thinking. You will work with young women and girls over a period of approximately 6 months, or up to 24 sessions. You can read more about the service on our website.
If you have experience of delivering one-to-one sessions with young women and girls affected by criminal exploitation and want to support them to navigate systems, spaces and relationships safely and healthily, and advocate for their rights and needs, then we’d love to hear from you.
Job Details:
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Salary: £30,756 per annum, plus pension (reviewed annually)
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Full-time, 35 hours (however we are currently on a 31.5 hour-week trial that will likely be extended)
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One-year fixed-term contract
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25 days holiday per annum, plus bank holidays
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Flexible working - hybrid working including from our office in London N5, from home and travel around London with the possibility of UK travel
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Reporting to Abianda’s Head of Programmes - Borough Provision
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Abianda provides a generous benefits and training and development budget for all employees
You can read the full job description attached.
How to apply:
To apply, please send your CV and a supporting statement (max. 1,000 words) detailing why you want to work for us and how you meet the skills and experiences listed in the person specification via CharityJob. Please note, if you would prefer, you can submit your application via video or voice recording (no longer than 5 minutes) or a PowerPoint presentation (no longer than 5 slides).
Please also download and our equal opportunities form (this is optional).
Early applications are encouraged and we may close the job vacancy if we receive sufficient applications. Applications will be received and reviewed on a rolling basis. The deadline for completed applications is 11.59pm Wednesday 11 February.
Interviews will be held on 24 and 25 February at our office in London, N5 2EF. Please let us know when you submit your application if you are not available on either of these dates.
Abianda is a Disability Confident employer. We aim to offer a disabled candidate who meets all of the essential requirements of the role an interview.
If you would like to have an informal conversation about the role, please contact our Head of Operations Sam at sam[at]abianda[dot]com. Sam is not on the recruitment panel.
All applicants are requested to complete a criminal record self-disclosure form at interview stage. We value the lived experience of our applicants and all disclosures will be reviewed on a case-by-case basis.
Please note
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Due to the work we do, Abianda's roles are subject to an Occupational Requirement on the grounds of the protected characteristic of sex. We are a women’s-only employer, and as such, this position is exempt under Schedule 9 of the Equality Act 2010. For the avoidance of doubt, all women including trans women are welcome to apply for and hold such roles, as are non-binary people if the applicant believes that their lived experience aligns with that of women and girls.
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We particularly welcome applications from disabled people, people of colour, the LGBTQ+ community and people from different socio-economic and educational backgrounds.
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We encourage applications from people from all walks of life, including those who may have had exposure to similar experiences that young women across London are facing.
To apply, please send your CV and a supporting statement (max. 1,000 words) detailing why you want to work for us and how you meet the skills and experiences listed in the person specification via CharityJob. Please note, if you would prefer, you can submit your application via video or voice recording (no longer than 5 minutes) or a PowerPoint presentation (no longer than 5 slides).
Our mission is to support young women harmed by criminal exploitation and violence to develop independence and agency.
Gloucestershire Counselling Service (GCS) is a leading charity dedicated to providing high-quality counselling and mental health support across the county. We are committed to making a positive impact on the lives of individuals and communities.
We are seeking a Management Accountant to join our team and play a key role in ensuring financial integrity and supporting strategic decision-making. This is a new position within GCS, offering an exciting opportunity to shape processes and contribute to the charity’s success.
Key Responsibilities
- Prepare monthly management accounts and explain variances against budget.
- Develop reporting processes for accurate and timely departmental reports.
- Manage balance sheet reconciliations.
- Support the Head of Finance & Operations with policy and process development.
- Assist with payroll submissions for 100+ employees and process payroll journals.
- Contribute to annual budget preparation and audit processes.
About You
Qualifications: Professional Accountancy Qualification (CIMA/ACCA/ACA/AAT) or qualified by experience.
Experience: Minimum 5 years in financial management, budgeting, and reporting (charity sector experience desirable).
Skills: Strong analytical ability, proficiency in Xero and Excel, excellent communication skilss.
Values: Commitment to GCS’s mission and values.
Why Join Us?
- Flexible hybrid working.
- Opportunity to make a real difference in the voluntary sector.
- Collaborative and supportive team environment.
The client requests no contact from agencies or media sales.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
If you have excellent customer service skills, good telephone manner and experience of taking a large volume of calls we’d love to hear from you.
As Supporter Care Officer, you will be the first point of contact for our supporters, donors, members and the public, ensuring they have a positive experience. You will handle enquiries via phone, email and post, processing payments and maintaining accurate records. You will input data and use your IT skills to work with our database as well as Microsoft Office 365, predominantly Word, Outlook and Teams. You’ll have proven experience in a customer care role, handling a large volume of calls, and used to multi-tasking in a busy, fast paced office environment.
In return we provide a great working culture. 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:
• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability in the covering letter/application email
• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.
Please see attached for the Job description, cut off date and interview dates.
The client requests no contact from agencies or media sales.
We're looking for a 3 kind, empathetic and resilient Night Support Workers to join our Mental Health Service in Kensington and Chelsea.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
RBKC MH Night Support Workers enable people with mental health support needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
The working pattern for this role is as follows:
Monday to Sunday - Rolling rota
Week one:
Mon Tue Wed Thurs
10 10 10 10
Week two:
Sun Mon Tue Wed
10 10 10 10
Week 3:
Sat Sun Mon Tue
10 10 10 10
Week 4:
Fri Sat Sun Mon
10 10 10 10
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Support customers and colleagues during incidents calmly and professionally, following policies and procedures and escalation protocols and completion of incidents reports.
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA.
The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity.
This role can be fully remote, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
- Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
- Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
- Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
- Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
- Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
- Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
- Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
- Project management skills.
Desirable
- Experience within the charity sector, especially in fundraising or supporter engagement.
- Experience working with finance teams on reconciliation and Gift Aid processes.
- Qualification in data protection, data analysis, or a related discipline.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
- Hybrid Working (minimum 2 days per week in the office)
Selection Process
Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 9th February 2026 and second stage interviews will take place during the week commencing 16th February 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Thursday 29th January 2026. Please note that we may close this vacancy early if we receive a sufficient number of applications, so we encourage you to apply as soon as possible.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Southampton. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.
A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
The role at a glance
Contract: Full-time, permanent
Application deadline - 9am Monday 2nd February 2026
Interview day (in-person) - Thursday 12th February 2026
Start date: As soon as possible, to be agreed directly with the successful candidate
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
(Some additional weekend & unsocial hours will be required)
Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres
Location
IntoUniversity Southampton
The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays.
Salary
£36,400 per annum.
Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People & Systems Lead
12-month FTC | Full time, hybrid (2 days per week in the office) | Flexible working
A growing not-for-profit are seeking an experienced People & Systems Lead to join its People function in a newly created role, supporting both HR operations and HR systems during a particularly busy period of change and delivery.
This is a hands-on, fast-paced role suited to a strong HR generalist with excellent systems capability, who enjoys improving efficiency, working with data, and supporting a collaborative People team.
The role
Reporting into the People Business Partner, you will play a central role in delivering efficient, responsive and technology-enabled people operations. You will work closely with a wider People team, supporting systems, data, recruitment, payroll coordination and organisational change activity.
Key responsibilities include:
- Day-to-day ownership and optimisation of the HRIS (Personio or similar systems such as Bamboo), including configuration, workflows, reporting and data integrity
- Driving efficiencies across people systems and processes through automation, digitisation and AI
- Producing and maintaining people data packs, reports and dashboards, including responding to last-minute data requests using established templates
- Supporting the collection, analysis and reporting of EDI data
- End-to-end recruitment administration support, including onboarding and pre-employment checks
- Payroll support through accurate HRIS updates and liaison with an external payroll provider
- Managing employee lifecycle processes, including offboarding
- Supporting performance and reward cycles
- Providing high-quality operational support via a shared HR inbox
- Supporting people communications, engagement activities and workplace operations
- Contributing to organisational change activity, including restructures and contractual changes
- Providing basic employee relations support when required
About you:
You will be a confident, adaptable HR professional who can work at pace, respond positively to change and collaborate effectively within a team.
- Strong all-round HR generalist experience within a people operations or HR systems-focused role
- Proven experience managing HRIS platforms and people data
- Payroll administration experience (liaising with external providers)
- Experience supporting recruitment processes and organisational change
- Strong analytical and Excel skills
- Ability to work quickly and accurately, even with shifting priorities
- A positive, proactive and solution-focused mindset
- CIPD membership or equivalent experience
Benefits include (but not limited to):
- Hybrid working (2 days per week in the office)
- Flexible working hours within a 35-hour working week
- 28 days annual leave plus public holidays (additional Christmas closure (3 days))
- Opportunity to shape and embed efficient people systems in a newly created role
My client is looking to fill this position quickly, and applicants are under constant review, so apply now to be considered. For confidential discussions regarding your search and this role, reach out to Annabelle at MLC Partners.
Student Lifestyle & Behaviours Coordinator (Fixed Term, 12 Months)
£25,809 gross per annum, 35.5 hours per week
The role
Organisation:
The Student Lifestyle & Behaviours Coordinator role is to supervise, develop and support staff to deliver the Community, Advice & Support departmental plan. Acting as a role model for the required standard of values, behaviour and performance, we expect Coordinators to help to create an inclusive and engaging environment for all.
The role is required to:
· Work with the Senior Student Lifestyle Coordinator and other stakeholders to further develop and improve the ‘Support’ area of the department, to enhance the student experience.
· Be responsible for supervising student staff members to deliver Support and Lifestyle projects, in relation to student wellbeing, consent and harm reduction.
· Deliver targeted workshops, events, and initiatives that support student health and wellbeing, fostering positive lifestyle choices and outcomes in a way that reflects and respects the diversity of the University’s student population.
· Support the implementation of student wellbeing external accreditation schemes, administration and delivery of associated activities, seeking support from and liaising with Guild and University colleagues.
Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork. The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented groups to find a comfortable place here.
The Student Lifestyle & Behaviours Coordinator role is to support the delivery of the Community, Advice & Support departmental plan. We expect Coordinators to help to create an inclusive and engaging environment for all.
The Benefits
We offer great benefits including:
· 5 days close down during Christmas, and 2 during Easter each year, in additional to bank holidays and 21 days annual leave, rising to 26 days after 5 years’ service (meaning you will not work during Christmas, New Year or Easter).
· Full sick pay from the moment you start working for us.
· A comprehensive suite of basic training for all employees which includes Equality & Diversity, Mental Health Awareness and Data Protection
· Discounted membership rates at University of Birmingham Sport & Fitness
· The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary
· A range of wellbeing benefits
We are a Times 100 employer and in our most recent staff survey (April 2022) 88% of our staff said they are proud to work for this organisation.
The Guild of Students is committed to equality, diversity and inclusion and welcomes applications from all members of the community.
Closing date for applications: Monday 9th February 2026, 9am.
Interviews are provisionally booked for Tuesday 17th February 2026.
The client requests no contact from agencies or media sales.
Support Worker (Women’s Homelessness)
Esther Women Supported Community, Exeter (on-site)
25 hours per week | Fixed-term (12 months, with potential to extend)
£13.29 – £13.65 per hour | 6 weeks’ annual leave (pro rata)
Make a real difference in women’s lives
Are you passionate about supporting women to rebuild their lives after homelessness and trauma? Do you believe that everyone deserves more than just a roof over their head?
At Keychange, we’re looking for a Support Worker to join our Esther Community in Exeter — a small, specialist service providing safe, trauma-informed accommodation for women experiencing homelessness.
About Esther Community
Esther Community offers a supportive, all-female environment where women can begin recovery, rebuild confidence, and prepare for a more secure future. Our women’s provision consists of five self-contained bedsits, alongside shared communal spaces and a garden, creating a calm and respectful place to live.
As a Christian charity, we are inspired by Christ’s example of love and service — but we warmly welcome people of all faiths and none, both as residents and colleagues.
About the role
As a Support Worker, you’ll play a vital part in the day-to-day running of the service and in supporting women on their individual journeys. This is a varied and rewarding role combining practical support, emotional encouragement, and casework. There is some flexibility to autonomously choose your working hours to suit your schedule.
You will:
- Build trusting relationships with women and provide strengths-based, person-centred support
- Act as a key worker, supporting women to identify goals around health, wellbeing, housing, education, employment, and relationships
- Carry out assessments, support planning, reviews, and accurate case recording
- Support women to access benefits, housing, and external services
- Work closely with partner agencies to ensure joined-up support
- Help maintain a safe, welcoming, and well-run living environment
- Respond calmly and professionally to challenging or crisis situations
- Contribute to a supportive, values-led team culture
Who we’re looking for
You don’t need to tick every box — we’re looking for someone with the right values, attitude, and resilience, alongside relevant experience.
Essential:
- Understanding of the issues facing women who are homeless or vulnerably housed
- Experience supporting women with complex needs
- A non-judgemental, caring and flexible approach
- Strong communication and relationship-building skills
- Ability to remain calm in stressful or crisis situations
- Commitment to safeguarding and promoting women’s wellbeing
- Experience in supported housing or homelessness services
Desirable:
- Relevant qualification (e.g. social care, housing, mental health)
- Training in trauma-informed practice or mental health
- Knowledge of housing legislation or welfare benefits
- Experience with being a floating support worker
Occupational Requirement
This role is open to women only, under Schedule 9 of the Equality Act 2010. This is a genuine occupational requirement to ensure a safe, supportive environment for women who have experienced trauma and abuse.
Why work for Keychange?
- Be part of a supportive, values-driven charity with over 100 years’ experience
- Make a meaningful impact every day
- Access personalised learning and development opportunities
- Join a warm, collaborative team where relationships really matter
How to apply
Please submit your most recent CV to your application.
Closing Date: 6th February 2026
Interviews will take place on w/c 16th February 2026
Starting Date: 2nd March 2026
If this role feels aligned with your experience and values, we’d love to hear from you.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Organisational Vision & Context:
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join our team as Head of Volunteer Programmes.
TLG’s programmes aim to bring fulness of life for every child, no matter what struggles they face. Each programme is different, but the common thread is an unwavering resolve to transform lives for good.
Mobilising over 200 churches and 1,500 volunteers, TLG’s volunteer programmes - Early Intervention and Make Lunch - currently support around 5,000 children and their families each year. However, our vision goes further: we aim to see many more churches partner with us to transform lives for good in their communities.
This Role’s Impact:
We are seeking an experienced people and operations leader who is passionate about the issues of mental health, poverty, and social justice that underpin our volunteer programmes. This role will help us drive even greater impact through our network of church partners.
They will be naturally relational, organised, and collaborative - empowering others to lead where they are and championing the vital role of the local church in community transformation. With an inquisitive and solution-focused mindset, they will be skilled at identifying and guiding new ways of working that strengthen efficiency, productivity and impact.
With excellent people, communication, and training skills, they will lead and develop a staff team responsible for volunteer management, embedding TLG’s culture and values across both programmes. Our new Head of Volunteer Programmes will be a leader who is both operationally sharp and relationally intuitive - able to pioneer with resilience and build a strong, healthy team culture that enables exceptional performance.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part time, 30 hours per week (0.8 FTE, equivalent 4 days)
Closing Date: Sunday 15th February 2026
Initial Interviews: Monday 23rd February – Online
Final Interviews: Monday 2nd March – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.