Advocacy and communications programme officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a permanent basis.
As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.
About the Role:
We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation.
Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred.
This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services.
What You’ll Do
- Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways
- Provide clinical guidance and day-to-day support to CYP counsellors and therapists
- Line manage allocated CYP staff and contribute to recruitment, induction and staff development
- Oversee group work programmes, including family support groups
- Undertake the role of Designated Safeguarding Officer for the CYP team
- Deputise as Deputy Designated Safeguarding Lead as part of the rota when required
- Provide guidance on complex safeguarding concerns and ensure appropriate escalation
- Contribute to service improvement, contract delivery and performance monitoring
- Build and maintain effective relationships with external agencies and partners
- Deputise for the CYP Clinical Lead where required
About You
- Degree-level qualification in counselling or psychotherapy (or equivalent experience)
Professional membership with an accredited counselling/psychotherapy body
Minimum of 200 hours post-qualification supervised client work
At least 3 years’ experience working with children and young people affected by rape and sexual violence
Experience leading or supporting a team
Strong knowledge of safeguarding legislation (children and adults)
Completed Level 3 safeguarding training
Experience in the Violence Against Women and Girls (VAWG) sector
Understanding of trauma-informed, survivor-centred and feminist practice
Experience working with diverse communities
Ability to use data and outcomes to support service improvement - Experience working with marginalised or under-served communities
Knowledge of housing, welfare benefits or related legislationn
This role offers the opportunity to:
- Take the next step in your leadership journey
- Gain experience of safeguarding, clinical leadership and service development
- Support and develop a dedicated team of CYP practitioners
- Contribute to the future direction of CYP therapeutic services at RCSL
- Be part of a dynamic, creative and values-led organisation
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values
Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector.
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
We are committed to removing barriers and creating an inclusive workplace.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Director of Programmes and two other panel members.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
The role will initially be open for two weeks (until 12:00 noon on Wednesday 16 April 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit your CV and a cover letter outlining your suitability for the role to in PDF format to our recruitment inbox.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Internal title: Executive and Governance Administrator
Location: Home (most meetings are online and we are largely a remote working organisation, however travel will be expected to central events at least 1-2 times a year which will be paid for by the charity)
Salary: £34,453 Full Time
Hours: 35 per week (full time)
Closing Date: Sunday 19 July - 23.30
Contract: Permanent
About the role
This is a key support role at the heart of Housing Justice, providing high-quality, proactive and highly organised executive support to the CEO and senior leadership team in a fast-moving national charity environment. The postholder plays a critical role in enabling the CEO and Directors to operate effectively, requiring excellent diary management, strong judgement, discretion, and the ability to manage competing priorities and anticipate organisational needs. The role also involves coordinating meetings end-to-end, ensuring they are well-structured and outcome-focused, including preparing agendas, capturing accurate notes, maintaining action logs, and proactively following up to ensure timely completion.
About you
We are looking for someone with:
· Significant experience supporting senior leaders in a PA, Executive Assistant, or equivalent role
· Experience managing complex diaries across multiple senior stakeholders
· Experience of agenda setting and action tracking for a variety of senior management and trustee meetings
· Experience working in a fast paced, often changing environment
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Senior Evaluation Manager
Reports to: Head of Evaluation
Salary: £54,300
Location: Central London, hybrid*
Contract: 24 months full-time (Fixed term contract)
Application deadline: 5pm, Monday 6th July 2026
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn’t have to be this way.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.
The evaluation team contributes to the design and implementation of the fund’s various funding rounds. The team is also responsible for assessing, appointing, monitoring, and the quality assurance of rigorous impact evaluations from experts in the field. The Senior Evaluation Manager will play a key role in leading evaluation work. The post holder will also lead a team of evaluation managers, ensuring they have the support to deliver a portfolio of evaluation projects.
Key responsibilities
The core of your job is to ensure that we are excellent at evaluation, so that we can find out the very best ways to prevent young people and children from becoming involved in violence.
Evaluation
Working with the Head of Evaluation the post holder will:
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Implement the processes for assessing the quality of evidence underpinning applications to the fund and making funding recommendations to the Grants and Evaluation Committee.
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Shape the evaluation approach for individual grant rounds, including leading on this for a small number of rounds.
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Act as a source of expertise on the statistical underpinnings of YEF’s evaluation work, including on issues such as power calculations, regression analysis and missing data.
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Lead the delivery of YEF’s evaluation work, designing, commissioning and managing complex and large-scale RCTs and QEDs
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Be responsible for YEF’s evaluation policies and reporting templates, ensuring they remain consistent and fit for purpose.
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Be responsible for the ongoing development of YEF’s commissioning guidance.
Team management
The post holder will likely lead the recruitment, management and development of a team of evaluation officers and will:
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Ensure they have the knowledge, skills and support to carry out their work effectively.
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Provide regular feedback and coaching on written outputs.
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Supervise and project manage the team’s evaluation work, providing quality assurance and monitoring of progress against project plans and project budgets.
Collaborative working
The post holder will contribute to the wider YEF team and will:
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Be accountable to YEF’s Fund Leadership Team for the delivery of evaluations, on time and on budget, including reporting on risks and issues.
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Work closely with colleagues across YEF and specifically the Programme team.
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Ensure high-quality evidence is at the heart of all YEF activity and that the evidence we produce is communicated in a clear and accessible way which will drive sustainable change.
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Support the management of YEF’s panel of evaluators and expert panel
General
The post holder may be involved in other elements of YEF's projects, working with senior colleagues to commission, scope and deliver projects.
About you
You are this sort of person:
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You don't want your days to pass without making a difference. You want to play a significant part in reducing the level of youth violence and see the value in an evidence-informed approach.
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You are an excellent communicator. You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non- experts.
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You have a post-graduate degree (Masters or PhD) in social science, social policy, public health, health services or other field, with a significant quantitative component, or relevant experience equivalent to a Masters qualification.
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You have strong knowledge, experience and technical expertise in evaluation methodologies including experience of RCT design and/or design of complex quasi-experimental evaluations (e.g. propensity score matching, regression discontinuity design, instrumental variables).
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You have quantitative analysis skills including experience of using advanced analytical software such as R, Stata or SPSS.
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You have significant experience in carrying out or commissioning research including designing all aspects of the research and managing external contractors. This may be in academia, government or a related sector.
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You have strong relationship management skills. You are comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners, and policy makers. You’re able to provide constructive challenge when required.
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You bring the best out of your colleagues.You have experience in leading teams and managing others to achieve amazing results. You can both take and give direction. You are collaborative and a team player, able to build strong relationships across the whole organisation. You are happy to help out when and where it’s needed.
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You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment.
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You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.
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You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
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You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have, but they are not essential:
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A good level of knowledge and understanding of crime or serious violence. You know the facts, understand the issues, know the key people, and can discuss the theories. You’re knowledgeable on this topic and very at ease discussing it with experts. Alternatively, you might have a strong understanding of a relevant area such as education, youth work or social care.
While it is not a criterion, we are especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To apply
To apply, please send a CV, cover letter and the monitoring form via our application page by 5:00pm on Monday 6th July
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
- Tell us about why you want to work at the Youth Endowment Fund, and any experience you have that demonstrates your commitment to preventing youth violence.
- Tell us about your experience in designing, commissioning and managing evaluations. We’re particularly interested in hearing about the methodologies and tools you’ve used to ensure evaluations are rigorous and produce robust evidence.
- How do you ensure that your work – whether technical analysis or collaborative evaluation management – is inclusive and accessible?
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
You will also be required to provide proof of your eligibility to work in the UK.
Interview process
Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place on the week commencing 20th July 2026.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £45000-£49000 p.a DOE
Hours: 37.5 hours per week
Reports to: Senior Insight Manager
Direct reports: There is potential for line management responsibility for an Insight Officer to support their development, oversee elements of their work, and help to ensure high standards of research quality and delivery.
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. The team works a minimum of two days a week from the office.
About the role:
At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
This role will support the Senior Insight Manager in delivering policy research and insight as part of the new insight function. This role sits at the intersection of research and policy, ensuring that evidence is not only generated, but interpreted and mobilised effectively to inform forward-looking organisational positioning.
What you will be doing:
As Policy Research Manager, you’ll play a central role in building and mobilising the evidence needed to influence policy and public debate on mobility, disability and welfare reform. Working closely with colleagues across Insight, Policy and Public Affairs, you’ll help to ensure that the Foundation has a robust, timely and compelling evidence base to support advocacy, engagement with decision-makers, and external partnerships.
Key responsibilities will include:
- Developing clear and persuasive evidence narratives that demonstrate the social value and impact of the Foundation’s work, drawing on research, evaluation findings and wider policy evidence
- Scoping, developing and oversight of rapid evidence reviews and insight summaries to inform policy positions, responses to consultations and support external engagement
- Delivering forward-looking policy analyses using futures and foresight approaches (including horizon scanning and trend synthesis), assessing potential implications for disabled people and organisational positioning.
- Acting as the lead for policy-relevant research on welfare reform and related priority areas, synthesising internal and external evidence to inform organisational responses
- Supporting coordination with Motability Operations on shared policy and research priorities
- Supporting relationships with external partners including Disabled People’s Organisations (DPOs), think tanks and public research bodies, including representing the Foundation to contribute an evidence-informed perspective
- Supporting dissemination and engagement activity, including roundtables, briefings, thought pieces and events that help shape debate and explore innovative policy solutions
- Working collaboratively across the organisation to move our evidence and insight from reactive to proactive, strengthening our influence over time
Your experience:
You’re curious, motivated and motivated by public impact. You enjoy turning complex evidence into clear messages that resonate with different audiences, and you’re keen to see research used to influence real-world decisions. You understand what makes for good enough evidence to influence policy making.
You’re comfortable working across organisational boundaries and with external partners, and you bring energy, judgement and confidence to conversations about policy, evidence and social value.
You’re likely to thrive in this role if you:
- Enjoy synthesising research and data into compelling, accessible insight
- Are motivated by social purpose and improving outcomes for disabled people
- Have a strong interest in public policy
- Have a strong understanding of how evidence can be used to influence decision-making
- Are proactive, organised and able to respond quickly to emerging issues
- Are confident representing an organisation externally and contributing to policy discussions
- Like working collaboratively and building trusted relationships across teams and sectors
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
Requirements
We recognise that candidates may come from a range of backgrounds. We’re particularly interested in people with strong potential who are keen to develop their skills in a purpose-driven environment.
Must haves:
- Experience conducting or coordinating research, evidence reviews or analysis in a policy, public affairs, research or related setting
- Familiarity with government policy-making processes, consultations and/or parliamentary engagement
- Ability to synthesise complex information into clear, concise written outputs
- Understanding of how research and evidence can be packaged and used effectively to inform or influence public policy
- Experience working with or alongside external organisations such as think tanks, charities, DPOs, academic or public research bodies
- Strong written communication skills and confidence contributing to external briefings, reports or events
- A relevant degree or postgraduate qualification in a social science, public policy or related discipline, or equivalent work experience
Nice to haves:
- Experience working on disability, welfare, transport or social policy issues
- Experience supporting advocacy or public affairs activity using evidence
- Experience designing or managing rapid evidence reviews or insight products
- A recognised professional research qualification such as the MRS Advanced Certificate, or equivalent professional research training.
Benefits
Who are we?
We are building a future where all disabled people have the transport options to make the journeys they choose.
We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
Why choose us?
We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.
We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.
We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.
We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.
A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:
- 26 days annual leave, plus the option to buy/ sell up to five days.
- One wellbeing day for extra flexibility.
- Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
- Life Assurance of four times your salary.
- Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
- Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
- Enhanced Parental Leave, including Adoption Pay.
- Free parking, EV charge points and a minibus service to/from the town centre and train station.
- Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
- Learning and development opportunities to help you grow.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.
As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.
To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates. re
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
About the Role
We are looking for a motivated and capable individual to join our dynamic Policy and Public Affairs Team, supporting the development of credible, evidence‑based policy proposals and helping to influence UK governments and NHS organisations to adopt them.
Key tasks and responsibilities include (but are not limited to):
· Monitoring the political and policy environment to keep track of things like Government / NHS initiatives and influencing opportunities.
· Collating and helping to analyse existing quantitative and qualitative research to produce briefings, help generate policy proposals and facilitate their implementation.
· Assisting the Head of Policy and Public Affairs and Policy and Public Affairs Officer to devise and implement influencing plans directed towards politicians, the NHS or relevant stakeholders.
· Preparing and drafting responses to consultations and reports relevant to the work of CPOC and the College, ensuring responses are evidence-based and in line with on-going policy work and strategy.
· Assisting with designing and conducting new research, such as survey work or interviews, in support of policy and influencing work.
· Becoming the team’s main expert on policy work in one of the UK devolved nations – likely Northern Ireland – and represent the Policy and Public Affairs Team on RCoA’s board for that nation.
· Providing general administrative support to the Team, including producing agendas for meetings and keeping track of our contacts with stakeholders.
About You
To succeed in this role, you will need to deliver high‑quality work at pace, be well organised, eager to learn and able to build strong relationships with a wide range of stakeholders. You should have a sound understanding of quantitative and qualitative research methods, what makes impactful policy proposals and how research can be used to influence policymakers. Insight into the UK health policy landscape, including government and NHS priorities, is also important.
This role is well‑suited to someone starting their policy career, and while previous policy experience is beneficial, it is not essential as full support and development will be provided.
What We Want to Achieve
We want to see an NHS that delivers good outcomes for patients and makes the best use of available resources. Our role in this relates to the anaesthetic workforce, and we have two specific priorities:
1) Boosting the anaesthetic workforce. Most operations require an anaesthetist in order to take place, but each of the four UK nations faces a chronic shortage of anaesthetists. Unfortunately, at present, no UK government is funding enough anaesthetic training places. We are determined to see this changed.
2) Optimising the surgical pathway. Anaesthetists don’t just work in the operating theatres they are often involved with the care patients receive before and after their operations – known as ‘perioperative care’. Good perioperative care can prevent surgical cancellations, complications, and unnecessarily long hospital stays. To this end, we host the Centre for Perioperative Care (CPOC). CPOC advocates policies such as ‘prehabilitation’ to ensure that patients arrive in hospital on the day of their surgery in the healthiest state possible – so their operation can go ahead without problems, and they can recover quickly. We are doggedly pushing for such polices to be adopted.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
· 26 days of annual leave, plus bank holiday
· 1 additional paid day of leave for the purpose of celebrating your birthday
· Healthcare support through Benenden Health
· Up to 12% pension contribution
· Hybrid and flexible working
· Wellbeing hour once a week
· Cycle to work and employee discounts schemes
· Training and development opportunities
· Access to Mental Health First Aiders and Employee Assistance Programmes
About the College
The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA equality, diversity and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
How to Apply
If you believe that you are the right person for this role, please submit your CV and cover letter by Tuesday 30th June. In your cover please address clearly how your experience meets the essential criteria in the job description in no more than 750 words.
Please note that the closing date is subject to change, depending on the success of the recruitment process.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.
Applicants must reside and have the right to work in the UK. No agencies please.
The client requests no contact from agencies or media sales.
About the role
The engagement directorate is responsible for growing awareness, trust and engagement with Breast Cancer Now - so more people get support and give support. It leads the £47m we raise annually today and our ambition to grow this to £69m by 2029/30, alongside a new £60m Campaign.
At the heart of this is a focus on relationships - using data and insight to create meaningful experiences that inspire people to give their time, money and voice. Within this, the insight & experience function sits in the high value intelligence & experience team, supporting our high value partnerships and campaign ambitions. With a focus on more holistic, supporter-led engagement, this role will help strengthen how we understand, engage and inspire high value supporters.
Working closely with the senior high value insight & experience manager, the high value insight & experience manager will help develop a consistent approach to gathering and using insight, shaping engagement across both everyday activity and campaign delivery. The role will collaborate across teams to ensure supporter-facing activity is aligned, high quality and insight-led.
The high value insight & experience manager will play a hands-on role in delivering cultivation, stewardship and recognition activity - supporting events, experiences, communications and key supporter touchpoints. This includes developing a strong suite of engagement opportunities for high value audiences and helping ensure supporters feel valued, recognised and connected to the impact of their support.
About you
You’re an insight-led and collaborative individual who is motivated by understanding supporters and enhancing their experience. You enjoy being part of a team and working across a range of activities, supporting colleagues to deliver joined-up, high-quality engagement.
You build strong relationships and work confidently across teams to ensure activity is aligned and supporter focused. Organised and proactive, you’re comfortable managing multiple priorities and maintaining a high standard across everything you deliver.
You’re driven to turn insight into action - helping to shape communications, events and experiences that inspire high value supporters, making them feel valued, recognised and connected to the impact of their support.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£40,000 to £44,000 per annum London based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Friday 3 July 2026 9am
Interview date week commencing 13 July 2026
Are you a passionate, skilled and compassionate Occupational Therapist who believes every young person deserves the opportunity to thrive? Do you want to work somewhere where your expertise has a visible, lasting impact — where independence grows, barriers are reduced, and young people are empowered to succeed in all aspects of their lives?
At Southover, we are looking for a committed Occupational Therapist who brings clinical excellence, creativity and a genuine determination to make a difference. Our students have often experienced disrupted journeys, but with the right therapeutic support, they make exceptional progress — not only academically, but socially, emotionally and functionally.
This is a unique opportunity to work as part of a multi-disciplinary team, where therapy is fully integrated into the school day. You will play a key role in supporting students with sensory and motor needs, helping staff embed effective strategies, and ensuring every young person can access learning and daily life with confidence.
If you thrive in a dynamic environment where no two days are the same, where relationships are central, and where your professional judgement and innovation are valued, you will feel right at home here.
We are seeking an Occupational Therapist who is committed to delivering high-quality, evidence-based interventions, raising aspirations and supporting students to develop the skills they need for lifelong success.
This is an exciting opportunity to join a good school where your work truly matters. You will contribute to a nurturing, ambitious and holistic environment that prioritises the wellbeing and development of every young person.
What we are looking for:
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A qualified Occupational Therapist who will make a real difference
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A skilled clinician with experience of sensory and motor needs
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Someone who is flexible, creative and solution-focused
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A strong relationship-builder with excellent communication skills
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A proactive team player who thrives in a collaborative environment
What we offer:
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A warm, welcoming and supportive working environment where staff wellbeing really matters
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The opportunity to work closely with students and see the direct impact of your interventions
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A committed, multi-disciplinary team who collaborate, support and celebrate each other
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Opportunities to contribute to whole-school practice, training and development
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A highly rewarding role where you can have a transformational impact on young people’s lives
Important information:
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We only accept applications using our application form; CVs cannot be considered
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Southover is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment
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The successful candidate will require an Enhanced DBS Certificate and will be subject to a range of safer recruitment checks
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All staff must comply with data protection responsibilities and adhere to GDPR principles
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We welcome applicants from all backgrounds and operate in full accordance with the Equality Act 2010
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Applicants must have the Right to Work in the UK
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Please note: Depending on application numbers, we may shortlist and interview before the closing date
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Are you ready to use your marketing expertise to back Indigenous people and protect the world’s rainforests?
As our Digital Marketing Manager, you won’t just be managing channels; you’ll be the voice for Indigenous and local communities on the front lines of the climate crisis.
We are looking for a creative powerhouse to lead our digital and press presence, turning complex climate issues into compelling stories that inspire action. This is your chance to shape how the world sees rainforest conservation and drive the engagement we need to meet our most ambitious goals yet.
About Cool Earth
Cool Earth is a climate charity that protects the rainforest by supporting the people who live there. We have been working alongside local and Indigenous rainforest communities for over 15 years in the three largest and most important rainforests in the world, the Amazon, The Congo Rainforest and the Papua New Guinea Rainforest. Indigenous and local communities have been protecting the rainforest for thousands of years, but unfortunately are now facing a humanitarian crisis, lacking necessities like safe drinking water, infrastructure, healthcare, and stable incomes.
This makes rainforest communities vulnerable to exploitation by illegal loggers and extractive industries, who pressure them to sell their land. Once these industries take over, Indigenous peoples are displaced, losing their ancestral homes, culture, and traditional ways of life, and the rainforest is destroyed. Without these forests to regulate the earth’s temperature the climate crisis will only worsen. So what do we do to help?
By working in collaboration with these communities we help support their livelihoods, improve health, sanitation and education and provide tech to help monitor their rainforest. Our main programme involves giving direct unconditional cash to rainforest communities so that they can decide how best to use it in order to improve their quality of life. Rainforest communities can only defend their land from illegal loggers and greedy land grabbers when they themselves are resilient and strong. We help them get to that point.
What you’ll be doing
Strategic leadership and impact: we have the digital strategy, now we need someone exceptional to deliver it and keep us on our upwards trajectory.
You’ll lead the charge across our website, social media and email to skyrocket our visibility and engagement. By managing our talented Digital Officer, you’ll ensure every campaign isn't just seen, but drives action. Helping to deliver the KPIs that will define our success through 2026 and 2027.
Social Media and storytelling: in collaboration with our in-country coordinators, you’ll turn raw, frontline stories from people who live in the rainforest, and experts across the team into compelling, high-quality content. You’ll also help us develop key individuals to become the face of Cool Earth’s social. You’ll oversee our organic and paid social strategies (awareness and lead gen), working with our agency partners to ensure every post and every ad isn't just noise, but a meaningful step toward increased engagement and donor conversion.
Digital innovation and website excellence: you will champion our digital home, working with our web agency to deliver a seamless, high-performing website experience. From SEO housekeeping to major content overhauls for AEO and GEO visibility, you’ll ensure our site is more than just a resource, it’s an accessible, optimised journey that captures the imagination of every visitor and converts visitors into supporters and/or donors.
PR and influence: You’ll amplify our press work to help break through the noise. By nurturing relationships with our ambassadors and seeking out global influencers, you will secure the kind of content that puts Cool Earth at the center of the climate conversation.
Movement building via email: you’ll lead our email marketing strategy, working with our fundraising team to email supporters weekly with impact, stories from the forest, quizzes and more. You’ll use DotDigital and Salesforce to build deep, automated journeys for new supporters. By working with our CRM lead, you’ll ensure our donors receive the right message at the right time, turning one-time supporters into lifelong advocates for the rainforest.
Data-Driven Growth: You’ll constantly monitor performance and review the data, providing the Head of Marketing and Communications with the insights needed so we can keep pivoting and growing.
You’ll be proactive, testing, optimising, and implementing agency recommendations to ensure our supporter base is constantly expanding and our conversion rates are always climbing.
Who you are
You’re a strategic storyteller: You have a proven track record of building high-impact PR and marketing strategies that don't just reach people, they move them.
A digital native: You live and breathe social trends and AI capabilities, knowing exactly how to optimise content for engagement and conversion across every platform.
A natural leader: You thrive on coaching and inspiring teams, whether they are Digital Officers in the UK or content coordinators across the globe.
Data-driven and creative: You can dive into Google Analytics or CRM data to find insights, then use your imagination to turn those numbers and our exceptional content into a winning campaign.
Relationship builder: You’re as comfortable negotiating with a national journalist as you are collaborating with our advocacy and programmes teams.
Mission-aligned: You have a genuine, deep-rooted commitment to environmental justice and the humanitarian principles that define Cool Earth.
Desirable skills & abilities
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AEO/GEO understanding
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Experience in the environmental or social justice sector
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Experience in international fundraising and marketing
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Fluent in written and spoken Spanish
Equal Opportunities
At Cool Earth we are committed to equal opportunity and celebrate the unique backgrounds, identities, and experiences of all applicants and employees.
We don't discriminate based on factors like gender, race, age, physical abilities, religion, or sexual orientation.
Our application process is designed to be accessible and inclusive, and we value your contributions regardless of these characteristics.
Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. We encourage you to apply even if you feel that you do not meet all of the above requirements.
Safeguarding
Cool Earth is dedicated to strengthening the rights and resilience of Indigenous Peoples and Local Communities (IPLCs) living in rainforests. Cool Earth believes that a child, young person, or adult should never experience abuse of any kind. Protecting their safety and their freedom is integral to our work and our values.
Cool Earth is committed to keeping the IPLCs we work and engage with safe from any harm that could be caused by coming into contact with our organisation. This includes potential harm arising from the conduct and behaviour of staff, partners, or affiliates of Cool Earth, or the design and implementation of our programmes and activities.
We maintain a strict zero-tolerance approach towards any attitudes, behaviours or actions that put others at risk of harm.
Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks as per the Misconduct Disclosure Scheme. For more information see our Job Applicant Privacy Notice.
Cool Earth works alongside Indigenous and rainforest communities to halt deforestation and climate change.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Barnabas Aid
Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians.
Barnabas is a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational.
There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview
The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team’s Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team’s work.
Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners.
Key Responsibilities
Salesforce administration and systems support
- Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes.
- Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues.
- Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics).
- Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates.
- Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows
Administrative support to the Quality Director and team coordination
- Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders.
- Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent).
·Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently.
Research and special projects (Quality assurance, MEAL and learning)
- Undertake defined research tasks to support the Quality Team’s priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails).
- Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes.
- Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation.
·Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team.
Pre-Committee Proposal Scrutiny
·Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring:
oProposals are internally consistent;
oProposed solutions credibly meet the identified needs;
oThe response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature;
oBeneficiary selection is conducted appropriately and can be justified;
oThe proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid’s project policies;
oRelevant harms have been considered and mitigated;
oA proportionate M&E approach is in place;
oPrudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified.
·In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors.
·Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee.
Post-Committee Follow-up
·Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc)
·Draft, for regional team’s approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants.
Compliance, confidentiality, and continuous improvement
- Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied.
·Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate.
Other duties
The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.
Person Requirement
Essential
·Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively
participating in its life and community. Committed to affirming and signing Barnabas Aid’s Statement of Faith.
·Educated to degree-level or equivalent, with strong administrative and systems experience.
·Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work
·Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines.
·Experience administering or providing ‘super-user’ support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards.
·Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records.
·Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences.
·Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders.
·Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently.
·Ability to produce clear reports/briefings and summarise research into practical recommendations.
·Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems.
·Discretion and good judgement when handling confidential/sensitive information.
Desirable
·Experience working in the charity, international development, or faith-based sector.
·Salesforce administration training/qualification (or equivalent CRM certification).
·Training in research methods, MEAL, data analysis, or quality/process improvement
·Experience in grants administration, governance support, programme/project support, or compliance-focused roles.
·Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events).
·Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope).
·Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes.
·Understanding of grants governance, restricted funds, and/or donor intent in a charity setting.
·Experience working in a distributed/remote team environment.
Personal Qualities
·Service-minded and collaborative; enjoys enabling others to do their work effectively.
·Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues.
·Curious and methodical; able to work independently on research tasks and present findings clearly.
How to Apply
Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROOTED FINANCE
Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone.
The people we work with come from all walks of life and so do we.
We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment.
Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth.
We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly.
You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey.
You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.
The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer.
JOB DESCRIPTION
Job : Title Money Guidance Officer
Salary: £28,000
Hours: 35 Hours per week
Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs
Contract: Permanent/Fixed Term (subject to funding)
Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands.
Purpose of the Job
Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services.
RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings.
You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required.
The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager.
Training and development
Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members.
Reporting
The post holder will report directly to the Advice Manager of Rooted Finance
Role Requirements
This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services.
Key functions and impact of the role will include;
Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support.
Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services.
Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need.
Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services.
Duties & Responsibilities: The main duties will include
1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals.
2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems
3. Working closely with advisers to support their more vulnerable clients
4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience.
5. Increasing the visibility and awareness of the advice services through external events and roadshows
6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support.
7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice.
8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions
9. Working with, and recruiting clients to, our Lived Experience Steering Committee
10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service
11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion.
12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner.
13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner
14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project
15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times.
16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM.
17. Work to an agreed work-plan, meeting targets on time and all required KPI
18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team.
19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies.
20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard
21. Ensure data protections regulations are adhered to and office procedures followed
22. Abide by all Health & Safety at Work Act procedures
23. Adhere to policy and procedures around safeguarding vulnerable adults at risk
24. Demonstrable understanding and application of the provisions of GDPR
25. Behave in a professional manner at all times
26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity.
Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team.
PERSON SPECIFICATIONS
Qualification
Desirable: Educated to a degree standard or equivalent.
Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development
Skills
Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion.
Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics
Experience
Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members)
Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied)
OTHER:
This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.
The client requests no contact from agencies or media sales.
£28,860 per year (London Living Wage)
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
The Education Team at Prostate Cancer UK delivers high-quality education for health professionals involved in prostate cancer care, supporting their development through face to face and online engagement, regular clinical updates and collaborative work across the organisation. We also partner with teams and external stakeholders to help increase engagement and reach, ensuring healthcare professionals feel informed, connected and equipped to support men and their families.
As an Education Coordinator, you’ll play a key role in making this happen. You’ll help organise and deliver healthcare professional education events and conferences across the UK, working closely with colleagues and external partners to ensure everything runs smoothly. You’ll also provide support to our digital communications, helping to build our marketing emails, healthcare professionals webpages and social media, so our work reaches the right audience.
Alongside this, you’ll provide essential day-to-day support to the team. This includes coordinating meetings and events, managing inbox enquiries, arranging travel, handling financial processes and keeping our systems and processes up to date. You’ll also help track and report on our impact, and lead on projects like the People’s Choice Award. It’s a varied role where you’ll work flexibly across teams, contributing to meaningful work that improves care for people affected by prostate cancer.
What we want from you
We’re looking for an Education Coordinator who is highly organised and able to manage multiple priorities, using their initiative to keep work moving forward. You’ll have strong written and verbal communication skills, along with a good eye for detail to ensure accuracy and consistency across your work.
You’ll be comfortable working with systems and processes, including maintaining spreadsheets, monitoring data and supporting financial activities. Experience of using digital communication channels such as social media or email newsletters is helpful but not essential, as well as the ability to build and maintain professional working relationships with colleagues and external suppliers. You’ll be able to work collaboratively across teams and adapt to changing priorities where needed.
An interest in supporting healthcare professionals and improving outcomes for men affected by prostate cancer is important for this role. Experience in, or understanding of, the health or voluntary sector would be beneficial, but isn’t essential.
If you’d like to play a part in improving care for men affected by prostate cancer, we’d love to hear from you!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting the website via the apply button.
The closing date is Sunday 28th June 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 13th or 20th July 2026. We’re expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Youth Intervention Officer (Hucknall)
Reporting to: Youth Intervention Manager
Role Type: Full-Time (35 hours per week)
Trent Bridge Community Trust is seeking a highly motivated, experienced, and organised individual who is passionate about making a real difference in the lives of young people.
Do you have the creativity, drive and leadership skills to help us deliver our life changing youth intervention programme Positive Futures?
We are looking for a Youth Intervention Officer that can deliver our transformative flagship projects in Hucknall, your role will be hands-on, dynamic, and deeply rewarding.
We are all about helping young people build confidence and empower them to achieve their very best. If you’re passionate, creative, and ready to roll up your sleeves, we’d love to have you on board.
In addition, the successful candidate will be required to undergo enhanced disclosure checks with the Disclosure and Barring Service
1. RELEVANT GENERAL OBJECTIVES
- To support the Youth Intervention Manager to plan, organise and deliver the Positive Futures Hucknall project, and work towards achieving all KPI targets set within the Holgate Academy Partnership Agreement.
- To support our young people within educational settings, specifically around behaviour interventions and working with those on the edge of exclusion, truanting and developing poor behaviour traits.
- To develop trusted professional relationships with young people to steer them to alternative positive outcomes through interventions, workshops and open access sport and to build aspirations.
- Work in unison with the Youth Intervention Manager to identify new potential partnerships and to manage existing ones through partner delivery and meetings.
- Act as a key contact point for referral partners to ensure regular updates on young people’s progress are shared.
- To provide signposting and advocacy for young people and families needing to access other services.
- To ensure all relevant Health & Safety and Child Protection/Safeguarding policies and legislation are adhered to.
- Work closely with the Safeguarding Manager to gain advice and report any safeguarding concerns relating to young people within the Positive Futures Programme. Support the review of a safeguarding reporting process.
- To deliver and assist in the development of the Positive Futures project, with the overarching aim of using youth work and sport to engage ‘at-risk’ young people in order to identify and support their individual needs and steer them towards education, training and employment.
- To undertake administrative duties including day to day management of:
- Activity registers.
- Provide regular monitoring and evaluation of delivery.
- Ensure all notes and timeline events are recorded per individual on Upshot.
- Regularly collect surveys that will assist in providing evidence for impact of delivery to funding partners.
- Gathering of ASDAN accreditation evidence to be submitted.
2. SPECIFIC ROLE RESPONSIBILITY
- Support the Youth Intervention Manager to create impact reports throughout the project through collecting relevant evidence and statistics to highlight impact of the project.
- To work in partnership with Holgate Academy and its feeder Primary schools to work with young people identified by Nottinghamshire Virtual Schools who have, or have previously had social care involvement through Child Protection Plans or Child in Need plans.
- Work in collaboration with Holgate to identify those in need of intervention support and to create bespoke intervention packages for each referred 1:1 individual and support around key concerns / reason of initial referral.
- Support referred young people in both 1:1 intervention and group workshops through transition from Primary school to Secondary school, those struggling to engage positively in school, have formed concerning behaviour patterns and/or safeguarding concerns.
- Provide termly updates on individuals engaging with the project schools / referring agencies.
- Work in collaboration with external supporting organisations attached to individual participants (Social Care, Police etc).
- Plan, coordinate and deliver 3 x days (4 hours per day) of activity per week during school holidays.
- Support in peer and adult relationship repair where necessary.
- Provide suppOrt to young people to engage in further activities external to school within the local community.
3. EQUITY, DIVERSITY AND INCLUSION
Nottinghamshire County Cricket Club is committed to being an Equal Opportunities Employer.
The Club recognises the benefits of a diverse workforce and is committed to providing a working environment that is free from discrimination.
The Club will seek to promote the principles of equality and diversity in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, recruitment agencies and the public.
All employees and those who act on the Club’s behalf are required to adhere to this policy when undertaking their duties or when representing the Club in any other guise.
4. SAFEGUARDING
Nottinghamshire County Cricket Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our services and are committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice and the ECB requirements to ensure that all children participating in Cricket have a safe, positive and fun experience, whatever their level of involvement.
5. KEY PERFORMANCE INDICATORS
- Contribute as part of the Positive Futures Team in achieving the overall KPI’s agreed with Nottinghamshire Virtual Schools and Holgate Academy.
· Deliver individual targets set by the Youth Intervention Manager that relate to your specific role
6. PERSON SPECIFICATIONS
ESSENTIAL
- Experience of youth work with young people.
- Experience of planning, delivering, evaluating and recording programmes.
- Experience of producing a collection of evidence and information using a range of methods.
- Experience of enabling the engagement and participation of young people.
- Experience of work that celebrates diversity and challenges discriminatory attitudes and behaviours.
- Experience of addressing health and safety / safeguarding concerns involving young people.
- Experience of working in partnership with other organisations.
- Experience of working in partnership with schools to support students.
- Understanding the context of youth work and the issues and developments arising within it.
- Understanding of the professional conduct required of a youth worker inside and outside of work, and the importance of maintaining appropriate standards of behaviour.
- Knowledge of youth intervention practices to divert young people away from anti-social behaviour and low-level crime.
- Ability to work towards set targets and contribute to performance outcomes as part of the Positive Futures team.
- Takes an active role in managing risk, health and safety, and safeguarding issues.
- Strong planning and organisational skills.
- Good computer literacy, including Microsoft Office.
- Strong communication skills and ability to work effectively within a team.
- Ability to work in partnership with both community stakeholders and schools.
- Holds a Level 3 JNC Youth Work qualification, or a Level 2 with a willingness to work towards Level 3.
- Current First Aid qualification.
- Safeguarding Children & Young People training.
- Outgoing, friendly and supportive, with the ability to engage and motivate young people.
- Passionate, reliable and dependable.
- Willing to be accountable for own work and performance.
- Ability to work under pressure with minimal supervision.
- Flexibility to work evenings and weekends.
- Ability to travel to multiple sites/venues across Nottinghamshire to deliver activities and interventions.
- Holds an Enhanced DBS check.
- Contributes to the ongoing monitoring and evaluation of the Positive Futures project (Hucknall).
DESIRABLE
- Experience of early intervention and support work with young people.
- Experience of using the power of sport to divert young people away from anti-social behaviour and low-level crime.
- Good understanding of relevant personnel policies and procedures.
- Experience of working within a budget throughout a set delivery cycle.
- Experience of planning, delivering and evaluating a project’s impact.
- Knowledge and understanding of the Positive Futures Programme.
- Knowledge and understanding of working with young people who are on a child protection plan and/or known to social care.
- Knowledge and understanding of ASDAN accreditations.
- Level 2 Mental Health First Aid qualification.
- Governing Body coaching qualifications
The client requests no contact from agencies or media sales.
Would you like to play a key part in influencing national decisionmakers across Wales, England and Northern Ireland to drive major, positive change in the dementia policy space? Then this could be the role for you.
Sitting within Alzheimer’s Society’s National Influencing team, as our new National Influencing Officer you would be instrumental in delivering innovative, engaging, collaborative, and evidence-based influencing work. You’d be ensuring that political and health system stakeholders are acting on the biggest issues affecting people living with dementia, working closely with other teams to drive work that is integrated locally and nationally.
While this role is predominantly focused on delivering national influencing activity in Wales, you’ll also be part of a fluid and flexible team that operates across boundaries and supports with our political work in England and Northern Ireland.
This is an exciting time for dementia policy in England, Wales and Northern Ireland. We have the chance to ensure that governments are prioritising dementia and the needs of all those affected by the condition. Our National Influencing Officer will be at the forefront of taking on this vitally important challenge.
About the role
Every day, people affected by dementia tell us what matters most to them. We listen, learn, and use what they share, alongside evidence and research, to influence real change.
What would it take to make sure those voices are truly heard by the people making decisions?
As our National Influencing Officer, you will help make sure those voices are heard by the people making decisions. Working across Wales and as part of a three nations team, you will build relationships with politicians, decision makers and health leaders to help improve support and services for people affected by dementia.
In this role, you will:
- Lead or support political engagement across Wales and potentially other UK nations, using your knowledge of parliamentary structures and influencing routes to drive change.
- Provide oversight and coordination of political monitoring and stakeholder engagement activity.
- Plan and deliver impactful public affairs (or similar) events, including parliamentary receptions, breakfast meetings, roundtables, and party conference activity.
- Translate evidence-based policy positions into compelling and effective influencing strategies that achieve real-world impact.
- Build delivery plans focused on meaningful outcomes and measure their success through evaluation and learning.
- Produce high-quality, accessible content to inform and engage stakeholders, using strong presentational and communication skills.
About you
You care about improving the lives of people affected by dementia. You are curious, proactive and enjoy working with others to make things happen.
What motivates you to turn complex issues into clear action that leads to change?
You may already have experience in public affairs, policy, advocacy or a related field. Or your experience may come from a different route, such as community work, lived experience, or another role where you have influenced change.
You will bring:
- Excellent knowledge of the political and health system and how to influence national decisionmakers.
- A strong understanding of the external political environment and a proven track record in political or similar stakeholder management at a national level.
- Experience engaging proactively with national politicians and decisionmakers, acting as the first point of contact for their teams.
- Confidence and credibility in working with both internal and external stakeholders, with the ability to influence across geographical and organisational boundaries.
- A proven ability to operate and thrive in fast-paced, multi-dimensional environments, and to adapt well to change and ambiguity.
- Strong analytical, written, and verbal communication skills, including the ability to translate complex data into accessible, impactful content and recommendations.
- Experience working across multiple UK nations in complex influencing environments.
- A commitment to involving people with lived experience – such as those with dementia or long-term health conditions – in your work.
We welcome people from all backgrounds and experiences. You do not need to meet every requirement to apply. If this role excites you and you want to make a difference, we would love to hear from you.
Welsh language is not essential for this role, but we welcome applications from Welsh language speakers.
Interviews are provisionally scheduled to take place on the 10th July via MS Teams.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Care4Calais
Care4Calais (C4C) is a volunteer-based charity providing essential aid and support for refugees in northern France and the UK. We support through on-the-ground assistance, and advocate for a fair asylum system - including safe routes to the UK with refugee rights on arrival.
We work alongside people seeking safety to ensure access to daily essentials, and fill gaps where state support is not provided. We are here for everyone attempting to navigate the complexities of claiming asylum in the UK - providing access to justice, and practical, welcoming support. We also communicate to the public the need for action in support of refugees. Our vision is an inclusive society where people seeking safety have a safe home and a bright future free from inequality.
In northern France we operate year round from Calais, providing warm clothing, shoes, shelter, services, and assistance to refugees living in appalling conditions.
Across the UK we collect and distribute clothes and other essential items, and provide social support and interaction including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services. We are a community with the shared goals of creating a just asylum system, and a fair and welcoming society for all refugees.
Our work involves organising successful campaigns against racist UK government policies, such as the Rwanda plan and the use of barracks as accommodation for people seeking sanctuary.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the role
The UK Operations team provides essential psychosocial support to people seeking safety through practical services; such as running distributions, delivering English classes and drop ins, as well as activities to promote wellbeing such as trips and sports activities.
The UK Field Operations Manager will be responsible for managing our operations in London, working as part of the UK Field Operations Team to support large teams of grassroots volunteers to provide essential support to people seeking safety.
You will need to onboard and motivate volunteers through continuous engagement and support to ensure that proper safety procedures for effective distributions and activities are in place, well communicated, and consistently applied. The performance of each region and team needs to be regularly assessed and action taken to build capacity and skills where needed. Successful Field Operations Managers will build networks with local charities, community groups and Local Authorities to help grow and develop the operations of the local Care4Calais volunteer teams. As an operation, continuous improvement through research, learning and development of practices and policies will be critical. The successful candidate for this role will be proactive and hardworking with the ability to problem-solve and prioritise effectively. The role would suit someone who is a self-starter, a strong team player and excels working in a varied role. Candidates will need strong organisational skills and must have the ability to make numerous important and compassionate decisions each day.
You will be expected to demonstrate excellent judgement, initiative, integrity, strong interpersonal skills, and the ability to communicate with a diverse group of people. You will be part of Care4Calais’ core team in the UK and will report directly to the Chief Operations Officer.
This is a fantastic opportunity to join a highly committed team dedicated to improving the lives of those seeking safety.
Key Responsibilities
Your responsibilities will include, but will not be limited to:
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Providing core operations support for Care4Calais’ operations in the UK (specifically London), working to build capacity and support volunteers in their activities. This includes supporting with setting up and running clothing distributions, drop-in sessions, trips and activities as well as supporting volunteers offering guidance and information to individuals.
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Working alongside a small staff team to develop processes, procedures and documentation to support the effective running of Care4Calais’ humanitarian operations.
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Attending external meetings, building and maintaining relationships with partners and key stakeholders which allow Care4Calais’ operations to continue to run smoothly and effectively.
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Managing and supporting large teams of dedicated volunteers supporting people seeking safety.
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Being involved in ensuring that safeguarding procedures are followed in your teams.
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Volunteer onboarding and induction, and continuous volunteer management.
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Develop and deliver training to volunteers.
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Regular in-person visits to the volunteer teams you manage in London.
Person Specification
Essential Skills and Experience:
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Clear leadership ability, with the capability to act with initiative and drive;
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Proven project management skills;
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Strong commitment to the rights of people seeking safety;
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Commitment to Care4Calais' values and mission, including anti-racism;
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Hands on, operational, dynamic and enthusiastic;
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Team worker with good communication and people skills;
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Self-motivated and used to managing multiple priorities to meet deadlines;
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Able to build positive relationships with a range of stakeholders including those from displaced communities, Local Authorities and other charities;
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Ability to respond to the fast-changing and dynamic nature of the UK asylum system, always prioritising the needs and desires of the communities we support;
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Excellent verbal and written communication skills;
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Ability to work on Google Workspace and Office 365.
Desirable Skills and Experience:
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Experience leading and managing volunteer teams from varied backgrounds
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Experience working/volunteering supporting people seeking safety
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Experience in making grant applications/fundraising experience and managing budgets
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Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic.
Please note: While day-to-day this is a remote role, you will be expected to conduct semi-regular visits to the local volunteer teams in the areas you manage (London). You must therefore be willing to travel, and you will be supported in doing so.
Applications
Please provide a short cover letter/personal statement that explains why you are suitable for this role and why you want to work for Care4Calais, and answer the short application questions.
The successful applicant will be provided with the induction and training needed for them to succeed in the role.
Please note that we receive a high number of applications and are a small internal team. If you do not receive a response in the first round, it means you have not been selected.
We understand that AI can be a useful tool, however we ask that you do not use it for this application as we want your application to be personal to you.
Equality & Safeguarding
Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of the immigration system.
Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.
Lived Experience Inclusion
We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system. As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment.). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.
The client requests no contact from agencies or media sales.
Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.
We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.
About the role
This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.
You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.
Key responsibilities
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Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact
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Provide accurate information on issues affecting older people including benefits, housing, care, health and local services
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Carry out structured triage to identify needs, priorities and risks
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Manage expectations clearly and sensitively
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Identify safeguarding concerns and follow organisational procedures
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Make timely referrals to internal services and external partners
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Maintain clear professional boundaries while offering a warm, person-centred response
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Record all contacts accurately and promptly on the organisation’s CRM system
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Maintain clear, concise and professional case notes
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Ensure confidentiality, consent and data protection requirements are met
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Work closely with advisers, service coordinators and partner agencies
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Take part in team meetings, supervision and training
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Keep knowledge up to date on welfare benefits, services and local provision
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Promote Age UK Bromley & Greenwich services positively and professionally
About you
Essential
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Experience in frontline information, advice, triage or high-volume customer contact work
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Confidence handling calls from people who may be distressed, anxious or frustrated
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Strong listening and questioning skills
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Ability to assess urgency and risk and take appropriate action
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Clear verbal and written communication skills
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Experience using a CRM or case management system
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Good general IT skills including email and Microsoft applications
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Understanding of confidentiality, safeguarding and professional boundaries
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Awareness of issues affecting older people and carers
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Commitment to equality, diversity and inclusion
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Empathy, patience and a non-judgemental approach
Desirable
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Experience in the voluntary sector or health and social care
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Knowledge of welfare benefits, housing or adult social care
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Experience of face-to-face advice or reception-based work
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Knowledge of local services in Bromley or Greenwich
What we offer
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27 days annual leave plus bank holidays (pro rata), including two days over Christmas
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Pension scheme with 5% employee and 3% employer contributions
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Employee Assistance Programme offering 24/7 support
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Supportive team environment with training and development opportunities
If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.




