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Join Our Team: Head of Culture and Inclusion

Navigate your future and lock in your career as we keep our canals open and alive

Our Head of Culture and Inclusion will join our team with a specific lens on cultural transformation which is key in relation to supporting our Trust vision and strategy. This role reports directly into the People Director and will be a member of the People Leadership team having one direct report (Inclusion & Diversity Manager)

Working Hours & Travel

This role follows 37 hours, 5 days a week, work pattern.This is a home‑based role, with UK wide travel to key sites.

Role Overview

In this pivotal role, you will be responsible for turning strategy into delivered outcomes through evidence-led programmes, strong governance, and clear accountability across leaders and teams. You will measurably strengthen an inclusive, high trust culture that enables performance and wellbeing; to increase colleague voice and engagement; and to ensure your Inclusion & Diversity ambitions translate into sustained behavioural change and business impact.

Key Responsibilities

• Lead the development and delivery of a clear Culture & Inclusion strategy that embeds inclusion, belonging and fairness across the organisation.
• Drive a culture of continuous improvement, ensuring inclusive behaviours, practices and decisions are actively reviewed, measured and evolved
• Build and sustain trusted relationships with senior leaders, Boards and key stakeholders to influence inclusive leadership and organisational change.
• Partner across the organisation to ensure culture and inclusion priorities are integrated into resourcing, talent, learning, performance and reward frameworks.
• Operate credibly across fast paced, complex environments, balancing strategic focus with pragmatic delivery under pressure.
• Champion inclusive, values led behaviours at all levels, adapting communication and influence to engage diverse audiences and workforce groups.
• Use insight, data and qualitative feedback to assess cultural health and inclusion outcomes, translating findings into actionable improvement plans.
• Ensure strong governance, planning and prioritisation of Culture & Inclusion initiatives to deliver impact with pace and consistency.
• Act as a visible advocate for equality, diversity and inclusion, supporting leaders and teams to role‑model inclusive practices and decision-making.

About You

You are an experienced culture transformation lead with demonstrable proven outcomes which have driven cultural change and made significant business impact. Confident influencing at all levels, you combine commercial awareness with a passion for belonging, fairness and continuous improvement.

Experience and Skill

• Demonstrable evidence of building and delivering multi-year culture and inclusion and diversity roadmaps with measurable outcomes in complex organisations.
• Demonstrated mastery of listening and insight methodologies, including survey design, driver analysis, segmentation and workforce lifecycle analytics, translating insight into clear, actionable priorities.
• Deep expertise in inclusive leadership and systemic inclusion levers across policy, process, behaviours and environment, with a strong bias toward practical education, habit change and sustainable impact.
• Proven experience designing governance frameworks, KPIs and benefits realisation measures, with regular reporting and assurance to Executive teams and Boards.
• Confident and compelling communicator, able to craft simple, engaging narratives from complex data and influence effectively across senior stakeholders.
• Strong credibility and lived experience working in partnership with colleague networks and communities, ensuring authentic representation, trust and meaningful engagement.

Contact & Application

If you would like more information or a briefing pack, please get in touch with the recruitment team. We encourage early applications as we may close the vacancy once we receive enough suitable candidates.

What We Offer

This is a middle manager role with a package commensurate. 

The role 

The Innovation team at Leadership Skills Foundation is responsible for the design and evaluation of learning programmes that give young people life‑changing skill development and leadership opportunities. As Innovation Officer you will provide support to our Innovation Leads across learning development, visual design, and research activities. 

This role is ideal for a creative all-rounder. You don’t need to be an expert in all areas on day one. We are looking for a proactive problem solver who can grow into the role and is energised by the idea of wearing multiple hats to help young people succeed. 

You will directly support a broad range of projects including: 

• Our strategic partnership with Sport England to positively impact a wider diversity of young people through sports leadership opportunities.

• The development of our new youth voice initiative to empower young people to lead positive change. 

• The expansion of our Environment Leaders Programme to raise awareness and equip young people with green skills for their future employment.

What you’ll do 

Learning development 

• Work collaboratively to help create and test new learning programmes, and continuously improve our range of Awards and Qualifications based on research findings e.g. from our Sport England Programme. 

• Support the creation, editing and quality-checking of course content and materials, such as Learner Evidence Records and tutor guidance documents. 

• Support digital learning activity, including content creation, managing online platforms and testing user experience.

Visual design and content 

• Create engaging visual designs for use in course materials and impact reporting, ensuring designs are always accessible and on brand. 

• Manage our library of learning resources, ensuring designs are reviewed regularly and improved based on feedback and research findings e.g. from our Sport England Programme.

Research and evaluation 

• Play a supporting role organising and conducting research interviews, observations, surveys and focus groups.

• Assist with data collection and analysis of qualitative and quantitative insights.

• Support the preparation of engaging impact reports and insight summaries.

What you’ll love 

Remote working with flexible / agile working, with some travel to in-person meetings. 

A small, friendly team committed to making a difference for young people.

Summer and winter team events. 

Optional Vitality Health Care Plan, with option to add family/significant others at reduced rate ((following successful completion of probation period). 

*** Please review the job pack for the full person specification and further information. This is a full-time, two‑year fixed‑term contract, with the ambition to extend subject to funding. *** 

Are you an experienced complaints leader with the credibility and confidence to shape service standards, influence change and lead a high‑performing team in a regulated environment?

We’re looking for a Call Centre Complaints Team Leader to provide strong operational leadership across our hybrid complaints function, ensuring fair, timely and compliant resolution while championing excellent customer outcomes.

About the role

You’ll have end‑to‑end accountability for the performance, quality and continuous improvement of a large complaints team. Leading by example, you’ll embed a customer‑centred, values‑led culture where complex cases are handled with empathy, consistency and sound judgement, in line with our Complaints Policy and regulatory requirements, including Charity Commission standards.

A key part of the role is driving sustainable improvement. Using insight, root‑cause analysis and performance data, you’ll identify systemic issues, influence change across teams and implement measurable improvements that strengthen customer experience and reduce repeat complaints.

You’ll also act as a senior point of expertise for complaint handling, supporting customer‑facing teams through clear guidance, policy ownership and effective stakeholder engagement.

Key responsibilities

• Lead and develop a large hybrid complaints team, with clear accountability for KPIs, SLAs and service quality
• Act as the senior escalation point for complex, sensitive or high‑risk complaints
• Ensure consistent compliance with policy, regulatory and data‑protection requirements
• Oversee quality assurance, coaching and capability development
• Produce robust performance and regulatory reporting, using insight to drive improvement
• Build strong internal and external stakeholder relationships as a complaints subject‑matter expert

About you

You’ll bring:

• Extensive experience leading complaints or customer service teams in a regulated, high‑volume call centre environment
• Strong knowledge of complaint handling, governance and regulatory frameworks
• A confident, inclusive leadership style, with experience managing hybrid teams
• Advanced data, reporting and CRM capability, using insight to influence decisions and change
• A calm, authoritative and solution‑focused approach, particularly under pressure

If you’re motivated by service excellence, people leadership and driving meaningful organisational improvement, we’d love to hear from you.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our Birmingham Office.

For more than 140 years, the Forces Employment Charity has helped the military community succeed beyond service – building careers, shaping futures, and living with purpose. Last year, we provided dedicated and specialist employment and justice support to over 23,000 people to create careers and long-term stability.

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Are you a passionate leader with a commitment to supporting the Armed Forces community? We’re looking for an experienced and driven individual to lead and shape our national employment support service, helping veterans and their families build meaningful and sustainable careers.

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This is a unique opportunity to lead a high-performing team, influence strategy, and make a real difference across the UK.

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Brief role description

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The Programme Manager plays a pivotal leadership role in delivering the Forces Employment Charity’s Ex-Forces Employment Charity Programme. This programme provides regionally-based, comprehensive employment support to all who have served in HM Armed Forces, ensuring personal and locally informed guidance for veterans seeking employment or career change.

Working closely with the Director of Veterans and Families Employment, the Programme Manager drives operational excellence, strengthens service consistency across the UK, and represents the charity’s employment offer in the devolved nations. They ensure that our national network of Advisors is supported, empowered, and aligned to strategic goals, enabling the very best outcomes for the veteran community.

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It’s essential that they have experience managing multi-site or national teams, alongside a strong understanding of employment support or careers guidance. They will be confident working with a range of stakeholders, able to use data to inform decisions, and an excellent communicator. Strong IT skills and a genuine commitment to supporting the Armed Forces community are also key.

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Ideally, they will bring experience from the veterans or employability sector, along with some understanding of devolved nation policy or frameworks such as safeguarding or vocational training.

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This role requires an Enhanced DBS check.

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Interested? Want to know more about the Charity? Check our website.

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Eager to know more the role? Have a look at the Job Description.

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What’s in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday, 6 May 2026.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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#LI-DNI

SUNDAY TIMES BEST PLACE TO WORK 2024 AND 2025

MAIN PURPOSE OF JOB: To provide excellent managerial support to the Community Service Support department and lead by example by showing the ability to communicate interpersonal skills, problem solve, decision making and time management. To help ensure that the team carry out accurate and timely follow ups with all new and ongoing cases. To build rapport with our clients in a warm and friendly manner and have empathy with our client’s needs. To quickly identify any problems and ensure each conversation is handled in a compassionate manner.

A good telephone manner is essential, together with excellent literacy and IT skills, coupled with the ability to work to tight deadlines, often under pressure. This is a sensitive role which requires an individual with the ability to handle confidential information and correspondence

MAIN DUTIES AND RESPONSIBILITIES:

I) Responsible for managing and motivating the Community Service Support team to include delegation of tasks.

II) To control and expedite escalation cases as well as manage relationships with owners and their families.

III) To communicate effectively with team members, provide feedback and support as well as addressing any issues or concerns and where necessary make a referral to the Head of Department.

IV) To monitor performance and capability of the team as individuals and also as part of a team, carry out 1:1 meetings and suitable and productive Performance Management meetings annually. You will also be responsible for any staff welfare or disciplinary procedures that arise, within the team.

V) Deporting and analysis of data.

VI) To oversee applications and interviews for any new team members VII) To consider training needs as and when required to help develop employees skill set and ability to perform their roll as effectively as possible.

VIII) To help answer all incoming calls and general queries relating to community service support for our clients.

IX) Throughout the course of your work to ensure you record your responses on each individual case on our database.

 X) Ensure responses to both incoming and outgoing department letters are updated on each case, to ensure a prompt reply and timely referral where necessary.

XI) Throughout the course of your work, to identify when on the phone, possible good stories to enable us to approach and persuade all individuals involved to submit an article for the newsletter.

XII) To handle telephone inquiries and relay messages where appropriate.

XIII) To demonstrate a proactive, positive and flexible attitude to all our clients.

XIV) To have flexibility to work additional hours for holiday and sickness cover when directed.

XV) To liaise with all other staff of the Trust in a flexible manner.

XVI) At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust

Our events team is bold and innovative, working across a wide portfolio of fundraising and engagement events including our annual flagship fundraising walk, The Twilight Walk, an exciting challenge event portfolio and a growing special events programme. It’s an exciting time to join the Events Fundraising Team. We have a new five-year strategy and are a team with big ambitions! As the Challenge Events Officer, you will play a huge part in making these ambitions a reality and paving the way for our future.

You will play a pivotal role in delivering a high-performing portfolio of challenge and third-party fundraising events, including flagship opportunities such as the London Marathon, Great North Run, Royal Parks Half Marathon, and other national challenge events. You will be responsible for leading on a number of third party events and offering fundraisers an exceptional level of support through stewardship.

WHO WE'RE LOOKING FOR:

With fundraising and events experience, you will be a motivated, organised professional who communicates confidently across all channels and engages well with a range of stakeholders.

Conscientious and relationship-focused, you will bring a personal touch to deliver excellent fundraiser experiences and maintain and grow relationships.

The Brain Tumour Charity is moving at a fast pace so we are looking for someone that has an enthusiasm and passion for our work and a conviction to deliver positive outcomes for those that are affected by this devastating disease.

KEY ACCOUNTABILITIES:

· With support from the Events Manager, lead and deliver a portfolio of third-party and challenge events

· Act as the main liaison with event providers

· Provide personalised, high-quality stewardship to participants, supporting fundraising, training and event preparation

· Develop and implement recruitment plans to maximise participation and meet targets

· Attend key challenge events as required, coordinating on the-day logistics and managing volunteers

· Build and maintain strong relationships that encourage repeat engagement and long-term commitment to The Charity

· Maintain accurate records within the CRM

· Support event reporting, performance tracking and trend analysis

· Use insights to inform improvements in stewardship and event planning

· Ensure all activity complies with fundraising regulations, health and safety requirements and GDPR

· Manage suppliers to ensure excellent, cost-effective delivery

· Undertake additional duties as required to support the wider team and organisation

REQUEST FOR PROPOSALS

UK Contracted Reward Review

Mines Advisory Group (MAG) is seeking an experienced reward consultant or consultancy team to support a comprehensive review and redesign of its UK contracted reward framework.

About MAG

MAG (Mines Advisory Group) is an international humanitarian organisation working to save lives and build safer futures in conflict affected and fragile contexts. We operate globally across mine action and weapons and ammunition management programmes, working in partnership with governments, donors and affected communities.

Overview

MAG is undertaking a strategic review of its UK contracted reward framework to ensure it remains fit for purpose, aligned with organisational priorities, and able to support the attraction, retention and development of key talent.

MAG has committed to a more comprehensive review in 2026. This assignment will provide external expertise to support diagnostic analysis, design of a revised framework, and development of practical, implementable recommendations.

Purpose of the assignment

The purpose of this consultancy is to review and redesign key elements of MAG’s UK contracted reward framework so that it is fair, transparent, market aware, operationally effective and financially sustainable.

The assignment will combine technical analysis, stakeholder engagement, options development and implementation planning.

Scope of work

The review will focus on UK contracted staff and will include:

• Review of reward policy and principles to assess alignment with organisational needs and future direction
• Assessment of current job family structure, grading architecture and overall framework design
• Review of job evaluation methodology, including clarity, consistency and practical application
• Analysis of salary structures, progression approaches and incremental models
• Review of allowances and modular reward elements, with recommendations for simplification and alignment
• Development of practical design options with clear recommendations and rationale
• Indicative cost modelling and affordability analysis
• Development of a high level implementation and transition roadmap

The consultant will engage with key internal stakeholders and provide advice that is grounded in relevant market practice while being appropriate for an international humanitarian organisation.

Deliverables

The assignment is expected to produce:

• A diagnostic report outlining strengths, risks and key issues in the current framework
• An options paper with clear recommendations and rationale
• A high level proposed reward framework design
• Indicative financial modelling of recommended options
• An implementation and transition roadmap
• Presentation materials suitable for senior leadership and governance discussions

Timeline

The assignment is expected to run from May to September 2026, aligned to MAG’s internal governance milestones.

MAG can provide additional background information and arrange briefing sessions for prospective consultants. To request further information or arrange a discussion, please contact:

About you

We are looking for a consultant or consultancy team with:

• Demonstrable expertise in reward framework design and review, including grading structures, job evaluation and pay progression
• Strong experience working with not for profit, humanitarian or complex international organisations
• Ability to design reward frameworks that balance fairness, transparency, affordability and operational practicality
• Strong analytical capability, including cost modelling and translation of design options into financial impact
• Experience working with geographically diverse or internationally mobile workforces
• Credible benchmarking capability and access to relevant market data
• Ability to apply a diversity, equity and inclusion lens to reward design
• Strong communication skills with the ability to present complex concepts clearly to senior stakeholders and governance bodies
• Proven ability to deliver within defined timelines and manage confidential data appropriately

Further information

MAG can provide additional background information and arrange briefing sessions for prospective consultants. To request further information or arrange a discussion, please contact:

Louise McDonald
Director of People and Culture

[email protected]

We welcome pragmatic, proportionate and high impact proposals that support the development of a robust and future fit reward framework.

Remuneration is based on submission of final deliverables. Payments will only be made upon MAG’s written acceptance of deliverables. All invoices must clearly reference the consultancy contract and deliverables achieved. Payments will be made within 30 days of receiving a correct invoice.

Prospective consultants may propose an alternative payment schedule in their proposal, should they wish.

Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you:

The Data Integration and Automation Officer is an exciting role at MDUK, that will sit within the Finance and Resources Team.

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You'll design, build, and maintain automated data synchronisations across organisational systems, taking ownership of end-to-end workflows from requirements through to implementation and handover.

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You'll work closely with multiple departments to understand data requirements, modernise data processing practices, and deliver reliable automated data flows using tools such as APIs, Power Automate, and Python. 

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You'll be a technically skilled and collaborative professional with experience in API integration (REST/SOAP), automation tools such as Power Automate, and Python-based data processing.

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You'll require strong knowledge of data management principles, including validation, transformation, and system integration across platforms such as CRMs, finance systems, and cloud applications.

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You'll be responsible for designing and delivering end-to-end data workflows, from requirements gathering through to deployment and documentation.

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You'll be confident in engaging with non-technical stakeholders, lead workshops, analyse existing processes, and implement practical improvements.

 

About us:

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Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. ​

This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Values and behaviours:

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• A positive attitude and approach that reflect the charity’s values.
   
• Seek opportunities to contribute to the development of the charity.
   
• A commitment to and an understanding of disability issues, equality, diversity and inclusion.
   
• Always demonstrate role model behaviour.

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Benefits:

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We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

 

Location: We operate a hybrid model (home and office, London SE1). 

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Closing date: Tuesday, 5th of May
 

NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.
 

Please download the job description to see full role responsibilities

The essentials …

• Permanent, full-time (Monday to Friday, 9am to 5pm)
• £27,000 per year
• Hybrid working with 2 days a week in our Bath office

The Geological Society Publishing House has an exciting opportunity within our publishing team to provide wide-ranging administrative support for editorial development team activities and project work. Utilise Editorial Manager and online content platform systems to support provision of guidelines for contributors and setting up of new titles and collections.

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year.

Overall responsibilities / requirements … 

Editorial development:

Wide-ranging support for staff and activities, to include:

• Support for commissioning processes, to include:
  • Research and data collection
  • Profiling online sources such as conference schedules, departmental websites …
  • Identifying and collecting contact details for potential leads
  • Use of bibliographic databases such as Dimensions (for data collection)
  • Reporting (data collection and compilation): annual reports, reports for partners, read and publish usage, Top Reviewers, and others
• Support for meetings of Editorial Boards and Publication and Information Committee: coordinating meeting dates, compiling meeting papers and resources, recording meeting minutes
• Gathering feedback from external collaborators, including administration of editor surveys
• Proposal review process for new books and thematic collections: researching and inviting reviewers and collating comments from reviewers and editors

Editorial projects and resources:

• Coordinating the process for contracting new book volumes, in collaboration with Books Commissioning Editor
• Setting up new book volumes and journal thematic collections via Editorial Manager system and Lyell Collection online platform
• Support the provision of editor training on use of EM, in collaboration with Publishing Coordinators and Journal Development Editor / Commissioning Editor
• Support maintenance of online guidelines for editorial contributors via Publishing Support Hub, in collaboration with Pub Hub Advisory Group
• Ad hoc support for copyright permissions process, including liaising with authors towards clearing figure and personal communications, as required
• Market research and data collection for editorial projects. Examples may include AI for publishing, research integrity, tenders and proposals, new partnerships (books)

General:

• Support for Editor and Authors newsletters – coordinating schedule and content, liaising with editorial and marketing colleagues
• Any other tasks that can be reasonably requested

What we’re looking for …

• Educated to A-level or degree level
• Good IT proficiency (particularly spreadsheets) and full familiarity with the normal range of office software
• Excellent interpersonal and communication skills
• Excellent administrative, organisational and time management skills
• Some general knowledge of, and interest in, the publishing process would be helpful

The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.

A bit about us …

The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognitions scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

How to apply …

To apply for this position, please click the 'Apply' button to be re-directed to our website. Please ensure that your cover letter highlights your experience in no more than 500 words.

As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:

• Anonymise your application by stating only your initials in your CV (including your file name) and cover letter
• State your initials only and job title you are applying for in the subject line when sending your application
• Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable

Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.

All applicants must have the right to work in the UK.

Location(s)   

This position is open to candidates currently based in Scotland, in line with the role’s operational requirements. The role is home-based with in person attendance to our ‘All Staff Days’ in London (5 per year), team meetings (roughly 6 meetings per year) and occasional travel to other meetings and Westminster as required. Where possible, these are combined with an overnight stay. 

London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW 

Job Title:  Policy and External Affairs Manager (Scotland) 

Employment Type:  Part-time 

Reporting to:  Head of Policy, Programmes and Media 

Pay scale: £40,000 - £42,500 Full time equivalent  (Actual salary £32,000-34,000)

Interview: In person interviews will take place on Friday 22nd May at our London office

Working hours: 28 hours per week (4 days/0.8) within normal operating hours. Flexible working arrangements will be considered. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid. 

Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. 

CHARITY OVERVIEW 

Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.

We are both a membership body and charity. We support our 700+ members (109 of which are located in Scotland) to provide advice to around 2 million people every year. We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face. 

JOB PURPOSE  

To set up and manage our policy and public affairs activities in Scotland ensuring AdviceUK has a strong voice, so we can secure policy change to benefit organisations delivering advice and the communities they serve. The post holder will be responsible for establishing AdviceUK’s first policy and influencing strategy for Scotland, including through developing policy solutions informed by strong evidence and rooted in member experience, and leading effective political and stakeholder engagement which will influence change. They will work closely with colleagues across the UK to join up policy, influencing and communications work. 

KEY TASKS AND RESPONSIBILITIES  

1.Strategy 

1.1 Develop AdviceUK’s first policy and influencing strategy for Scotland, through consultation with members and stakeholders and analysis of the landscape and opportunities in Scottish policy making. 

1.2 Put plans in place to roll out a specific programme of proactive and reactive policy work to further AdviceUK’s strategic aims in Scotland and represent the voices of Scottish members. 

1.3 Devise measures to monitor the impact of our policy and influencing work in Scotland and report back to staff, trustees, members and stakeholders about the difference we are making. 

2.Policy development 

2.1 Collaborate with AdviceUK members, partners, sector stakeholders and 

beneficiaries to develop clear, concise and authoritative policy positions on key issues. 

2.2 Produce high-quality, well-argued policy materials based on data and evidence, including reports, select committee responses, evidence statements, briefings and responses to Scottish Government consultations. 

2.3 Provide policy input for media statements, press releases and social media posts relating to Scotland, which are managed by the Press Officer and Digital Marketing Officer.

2.4 Develop an expert knowledge of policy issues affecting Advice UK members, keep up to date on the political and legislative environment and identify opportunities to use these to further Advice UK’s strategic objectives. 

2.5 Represent AdviceUK at policy and/or sector meetings and events.

3. Public affairs 

3.1 Roll out a programme of public affairs work including Scottish parliamentary engagement to promote AdviceUK’s strategic priorities. 

3.2 Build and maintain effective relationships with stakeholders across the Scottish Government and parliament, local and decision makers, non-governmental bodies and other relevant stakeholders. 

3.3 Champion an evidence based approach to all Advice UK’s advocacy and external relations work, drawing on research and member insight to inform our campaign messages. 

3.4 Ensure regular opportunities for Advice UK members in Scotland to feed into our public affairs and advocacy work, and regular communications on our impact, to demonstrate how we amplify their voice. 

3.5 Monitor and evaluate public affairs work, including collecting relevant metrics, to report back on our success and inform future campaigns. 

4. Research and data 

4.1 Work with Policy, Programme and Media (PPM) colleagues as well as the wider AdviceUK team to develop the evidence base needed to inform our policy and campaigns work in Scotland. 

4.2 Work with the Research and Policy Analyst to carry out analysis that identifies emerging trends in the Scottish advice world and use this to provide evidence-based policy briefings and specific policy solutions. 

5. General duties 

5.1 Ensure you effectively communicate Advice UK’s vision, mission and objectives to staff, members and external stakeholders.

5.2 Ensure you demonstrate Advice UK’s values and behaviours in all aspects of your work

5.3 Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers 

5.4 With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training

5.5 Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their services.

5.6 Adhere at all times to Advice UK’s policies and procedures

5.7 Carry out any reasonable duties compatible with the post assigned by your line manager 

ABOUT THE ORGANISATION
Join one of the UK's largest and most impactful charities - an organisation delivering life-changing services across communities nationwide. With a long history of social mission, they operate at scale across social welfare, community development, education, homelessness and support services.

THE ROLE
You will lead the provision of full management accounting support for a portfolio of key business areas, offering financial insight, analysis and proactive business partnering. Working closely with a Mission Management Accountant, you will help operational leaders understand performance, make informed decisions and plan effectively.

Key responsibilities include:
* Delivering management accounts, forecasts, variance analysis and commentary.
* Supporting budget holders with budgeting, planning and monthly monitoring.
* Providing financial advice, insights and training to non-finance stakeholders.
* Preparing journals, accruals, prepayments and month-end schedules.
* Supporting staffing/establishment analysis and headcount monitoring.
* Assisting income streams through invoice management.
* Producing financial modelling and strategic planning reports.
* Preparing year-end schedules and handling audit queries.

ABOUT YOU
* Significant experience in management accounting, budgeting and financial analysis.
* Fully qualified accountant - such as ACCA, ACA.
* Strong Excel and data analysis skills.
* Excellent communication and stakeholder engagement skills.
* Organised, proactive and solutions-focused.

Desirable experience: KPI development, strong excel ability.

WHAT'S IN IT FOR YOU
* Hybrid working: two days per week in the London office.
* 35-hour working week with a strong work-life balance.
* Pension: Matched pension contribution
* On-site café with discounts.
* Minimum 25 days annual leave plus bank holidays and Christmas closure.

Please apply now for the opportunity to work with a large, purpose-led charity making a real difference across communities every day.

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Salary: £39,920

Location: London Diocesan House, Causton Street.

Contract type:  3-year fixed term, full-time (35 hours/week)

Closing date: 03 May 2026

Interview date: 11 May 2026

This is a newly created role within the Diocese of London, supporting the Head of Racial Justice Priority in delivering the aims of the Diocese’s Racial Justice strategy. The postholder will sit within the wider racial justice team and contribute to the development and delivery of key programmes.

The role involves managing projects, supporting programme design and working with a range of stakeholders across diocesan, civic and community networks. It will focus on addressing racial disparities and supporting changes in practice and culture across the Diocese.

Job Summary

The Racial Justice Project Manager will support the delivery of the Diocese’s Racial Justice strategy by providing project management and programme support across a range of initiatives. Working with senior colleagues, clergy and partners, the role will help ensure projects are coordinated, delivered effectively and aligned with diocesan priorities.

Job responsibilities

· Support the design and delivery of racial justice programmes and initiatives

· Manage projects, ensuring activities are planned, coordinated and delivered effectively

· Support training and leadership development programmes related to racial justice

· Oversee data collection, analysis and reporting to support programme delivery

· Coordinate engagement activities and partnerships with diocesan teams, schools and community organisations

· Contribute to monitoring and evaluation to support continuous improvement

Please refer to the attached Job Description for the full details on the main responsibilities.

Person Specification

· Understanding of racial justice, anti-racism, equality and inclusion, with relevant experience

· Experience of project management and working across multiple priorities

· Strong communication skills, both written and verbal

· Ability to work with a wide range of stakeholders from different backgrounds

· Ability to handle sensitive issues with professionalism and discretion

· Empathy with the mission and values of the Church of England

· Right to work in the UK

· The person will require a enhanced DBS check

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page

Job Title: Investment Manager

Department: Investment

Reports to: Investment Director

Employment Type: Full-time, Permanent

Salary: £61,500 to £67,000 per annum, depending on experience

Location: Hybrid - London, EC1Y and homeworking

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. 

Since 2011, we have helped the UK's social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. 

BSC manages £634m of its own investments as well as acting as a portfolio manager for the Schroders BSC Social Impact Investment Trust managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.

BSC has built a market leading impact investment approach. In 2025 BSC was placed on the BlueMark Global Practice Leaderboard after ranking in the top-quartile across all 8 dimensions of the Operating Principles for Impact Management.

The opportunity:

We’re recruiting an Investment Manager to identify, assess and manage impact investment opportunities. You will also work with other teams to help develop the social impact investment market in the UK, working with investors, social enterprises and government.

We invest in our people as seriously as we invest our portfolio. You’ll accelerate your growth through hands-on experience across multiple asset classes, tailored training programmes, direct exposure to our Investment Committee, and collaboration with sector-leading specialists.

If you’re passionate about using investment to help improve people’s lives, we want to hear from you.  

What you will do:

Support the development of new investment opportunities, including:

• Helping identify social issues or market needs where social impact investment can be an important part of the solution;

• Helping develop creative and innovative solutions to these identified social issues including building collaborative partnerships with diverse stakeholders including investors, charities and government.

Lead prospective investments through our investment process, including:

• Project and relationship management, including supporting pipeline development and tracking;

• Undertaking detailed investment analysis, including of the market, the prospective investee, and the financial, social impact and systems change cases;

• Supporting the structuring of prospective investments;

• Preparing and presenting investment recommendations to our Investment Committee;

• Helping negotiate legal documents and close transactions.

This role will start in either our social lending & ventures areas with the potential to rotate across asset classes over time.

Manage a number of our existing portfolio investments, including:

• Working with the fund managers to evaluate and manage their financial and social impact performance;

• Supporting and co-ordinating fund manager reporting to enable us to assess the contribution of the investments to our systems change, impact and financial goals across our portfolio and in the relevant asset classes;

• Supporting the design and undertake of analysis on impact and financial performance across portfolios of investments, including across asset classes and impact themes.

Systems change agent:

• Supporting the development and delivery of key strategic projects in BSC’s asset classes and strategic areas of focus, moving towards leadership of strands depending on experience and learning over time

• Managing relationships with and help the long-term business development of fund managers

• Supporting our engagement work with investors and with charities and social enterprises to deliver on our strategic goals

Team and approach

• Helping to build a world class social impact investment team and approach at Better Society Capital, including acting as a champion for part of our impact investing approach or being part of a working group to deliver a strategic priority.

• Contributing to organisation-wide initiatives that help us deliver our mission such as working groups to improve the way we work or how we engage with certain stakeholders.

What you will bring:

Qualifications & Experience

Essential:

• A passion and demonstrable commitment to improving lives in the UK

• Experience of undertaking and communicating detailed analysis of complex problems

• Experience developing solutions to complex problems

• Work experience that faces the financial, social or public sector

• Proven relationship building and influencing skills

Desirable:

• Work experience in social impact investing

• Proven project management skills

• Knowledge of housing or real estate, venture investment, social outcomes contracts or lending

Skills, Abilities and Attributes

• Structured thinker – able to deal with complexity and uncertainty

• Innovative, creative and strategic approach to problem solving

• Solves problems with multiple stakeholders in an open and empathetic way

• Collegial team player – flexible and willing to work with and contribute to a team

• Self-starter – able to work under own initiative and source new opportunities

• Relationship management – excellent interpersonal skills and able to build relationships at all levels

• A confident and effective communicator when writing and speaking

• Hunger for continued learning and development, including developing others

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How to apply:

Closing Date:  11.59pm on Sunday 10th May 2026

Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following:

Think of one piece of professional work from the last 3 years that best demonstrates why you’d be a strong fit for this role at Better Society Capital. Please cover:

- Context: Where were you working and what was the goal?

- Your role: What were you personally responsible for?

- Two key decisions you made: What options did you consider, and why did you choose the path you did?

- Impact: What changed as a result? Please include any concrete outcomes (numbers, stakeholder feedback, decisions taken, etc.).

- Looking back: What, if anything, would you do differently now, and why?

Your CV will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.

Interviews

Initial Screening calls: w/c 18 May 2026

Round 1 virtual interviews: w/c 01 June 2026

Round 2 in-person interviews: w/c 08 June 2026

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

You can find out more about our recruitment approach here

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch

Senior Project Manager – National Cycle Network

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Senior Project Manager – National Cycle Network 

Location England North 

£37.904 per annum (pro rata for part time) 

Ref: 131REC 

Full time - 37.5 hours per week – we are happy to talk flexible working 

Base: Hybrid with commutable distance to the Leeds, Manchester or Newcastle Hub 

Contract: Permanent 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery/ NCN 

As the Senior Project Manager, you will lead the planning, delivery and evaluation of large and complex infrastructure projects. These projects will support the organisation’s active travel goals and help create long‑term, sustainable benefits for communities. 

You will be responsible for making sure projects are well planned and delivered to a high standard. This includes managing time, budgets and people effectively, identifying and addressing risks early, and ensuring that all work meets legal, safety and policy requirements. 

A key part of the role is working closely with others. You will collaborate with partners and stakeholders, build positive working relationships, develop business development proposals with a range of colleagues, and support meaningful engagement with local communities so that their needs and feedback are considered throughout the project. 

This role requires a high level of experience in project management, leadership and strategic thinking. You will be expected to make clear decisions, provide direction and support to others, and focus on delivering projects that have a positive and lasting impact. 

What You’ll Be Doing 

• Oversee the planning, delivery and evaluation of walking, wheeling and cycling projects
• Manage resources, compliance and alignment with organisational goals
• Build strong relationships with stakeholders to support effective active travel projects
• Lead, line manage and support a team to maximise performance and development
• Collaborating with Growth & Partnerships and Business Development colleagues to spot opportunities, develop compelling concepts and win new work that broadens our funding base. 

This role is ideal for someone who enjoys 

• Seeing tangible impact in communities – your projects will move all the way through the project lifecycle from concept design to on the ground delivery, directly shaping how people move around towns and cities.
• Working collaboratively with a wide mix of people – success in the role relies on engaging with internal multi-disciplinary teams, as well as a range of external stakeholders across councils, housing developers, members of the public and many more.
• Identifying and winning opportunities – suits someone who thrives on recognising gaps, shaping compelling proposals and developing partnerships that lead to meaningful, mission‑driven work.
• Guiding and developing others – you’ll lead a team, provide clarity and encouragement, and help individuals build confidence and ownership in their own development.
• Balancing strategic thinking with hands‑on delivery. The role requires long term planning and day to day oversight of projects and colleagues. Someone who likes switching between big picture direction and fast paced problem solving will feel at home. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• ⁠Degree (or equivalent) in a relevant subject plus 4 years’ experience, or 7 years’ experience in a related role
• Strong knowledge of active travel infrastructure, including spatial and transport planning
• Proven experience in project and programme management, including budgets and risk
• Experience leading, supervising and supporting teams to deliver projects on time and to budget
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.
• Experience in developing project proposals and securing work from a range of funders.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 04 May 2026
• Interviews will be held via Microsoft Teams during the week of 11 May 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.