Based service manager jobs

 Friends of Moorfields

The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases.

The Friends provide a range of services to support the work of the hospital – including the purchase of clinical equipment – and managing the trust’s volunteer programme.

The Position

The Volunteer Administration Officer is an exciting and challenging role, responsible for assisting the Volunteer Services Manager in the recruitment, administration and support of a network 350+ volunteers throughout the hospital at City Road, and the 31 Moorfields Network Sites.

The post-holder will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, numerate, and who enjoys the challenges of supporting a small and friendly team. They will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.

Key Accountabilities 

1. To assist with the recruitment, administration and support of a team of 350+ Volunteers at Moorfields City Road.

2. To support the delivery of the ‘Telephone Support Service’.

3. To promote and support volunteer services in Moorfields Network Sites

4. Other General Duties

Interviews planned for 8th / 9th February

 No recruitment agencies please.

We strongly advise that applicants DO NOT use Chatbot AI to generate their covering letter.

As Policy and Public Affairs Manager, you will help ensure London Youth is a credible, influential voice on issues affecting young people and the organisations that support them. Sitting within the Fundraising and Communications Directorate, you will work closely with the CEO, senior leadership, and youth participation, communciations, fundraising and delivery colleagues to deliver demonstrable external influence and impact. 

You will craft clear, evidence-based policy positions that shape debate and influence decision-making at London and national level, ensuring the policymakers understand and respond to the realities facing young people in London. Through effective internal engagement, you will also ensure colelagues and our members are well-informed and equipped to respond to key policy developments. 

You will successfully represent the voice of London Youth's members and the young people they support, helping to secure greater recognition, investment, and support for youth services. By building strong relationships with policymakers, parliamentarians, and sector partners working to address the issues affecting young people inthe capital, you will help position London Youth as a trusted and respected contributor to relevant policy discussions. 

At a time of significant change across the youth sector, you will play a central role in campaigning for systematic change and in building the profile of London Youth and the wider voluntary sector as the Government's 10-year National Youth Strategy, Youth Matters, is implemented. You will help ensure commitments translate into meaningful outcomes for young people, particularly in relation to youth services, enrichment opportunities, and support for young people not in education, employment, or training, and strengthen long-term investment in youth provision. 

What you will be doing 

You will lead the development and delivery of London Youth's policy and public affairs work, building a clear and consistent understanding of the London and national context for young people and youth organisations. Working closely with colleagues across the organisation, including communications, fundraising, delivery, and MEL, you will help develop a clear and compelling case for support and influence. 

You will work in close partnership with the CEO and CEO's office, acting as a trusted policy adviser, supporting the CEO's external policy engagements, positioning, and relationships with senior policymakers and influencers. 

You will monitor emerging political and policy developments and relevant funding announcements, providing insight and analysis to identify opportunities for engagement. You will draft swift organisational responses to key policy announcements, in collaboration with the CEO and communications team, and ensure relevant intelligence and opportunties inform the work of the fundraising team. 

You will develop, maintain, and communicate evidence-based policy positions, insights, and priorities, convening our members regularly to inform clear policy asks and advocacy. You will shape briefings and consultation responses that reflect the needs of London Youth's members and the young people they support. You will shape policy positions and provide high-quality briefings ahead of key senior-level engagements. 

You will oversee and track our policy influencing activity, identifying emerging policy developments, coordinating internal input, engaging stakeholders and representing London Youth in external policy and public affairs forums, and reporting on the impact of our policy work. 

You will strengthen policy work through insight and engagement, analysig relevant data and research from our membership and working with the Learning and Impact Lead to ensure insights from London Youth's network inform policy development. You will also identify opportunities for members and young people from our Youth Board to engage in policy work, including through consultations, networks, and events. 

You will build and maintain strong relationships with key London and national stakeholders, identifying opportunities for partnership working with other organisations and ensuring London Youth has a visible, credible voice in debates affecting young people. 

You will contribute to London Youth's communications, campaigns, and profile, working with colleagues to shape policy activity across digital channels, produce engaging written content including articles and speeches, craft organisational messaging, support youth-led engagement, and contribute to London Youth's thematic networks, influencing events and media opportunities. 

What you bring to the role 

Knowledge and Experience: 

• Strong understanding of how policy is developed in the London and national context, and experience of engaging with political agendas on behalf of a charitable or membership organisation. 
• Experience in developing robust policy positions, responses, and solutions, and influencing politicians and decision-makers. 
• Up-to-date, proven experience in public affairs, parliamentary engagement or a related policy-influencing role, with a clear track record of driving meaningful change. 
• Good understanding of UK parliamentary and government processes, and of current policy areas impacting young people in London and across the UK. 
• Experience of producing a range of briefings and written materials, including research findings, public statements, consultation responses, and briefings for senior colelagues. 
• Proven ability to build and maintain collaborative relationships with opinion-formers and other key stakeholders. 

Attributes and Behaviours: 

• Demonstrate excellent interpersonal and communication skills, especially when it comes to policy partners. 
• Demonstrate confidence to engage and build productive relationships with a wide range of stakeholders, including those at senior level. 
• A confidence verbal communicator and presenter able to represent London Youth within policy forums, consortia, and networking events. 
• Demonstrate ability to work on your own initiative and as part of a team, with proven ability to innovate and deliver change. 
• Demonstrate ability to analyse, summarise, and present evidence to different audiences. 
• Demonstrate a commitment to ensuring young people have prominent platforms to voice their views directly on the issues that affect them. 
• Demonstrate a commitment to strengthening London's Youth sector. 
• Be willing to work some evenings and the occasional weekend. 
• Understanding and supporting the vision, mission, and aims of London Youth. 

Demonstrate living our values of being: 

• Ambitious
• Collaborative 
• Inclusive 
• Accountable 

Why work at London Youth 

• Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). Pro-rata if you work part time. 
• Employer 4% pension contribution
• Additional leave granted to support voluntary activity 
• Free Health Care Cash Plan 
• Free access for you and your family to the Employee Assistance Programme 
• Free access to the 'Headspace' app for you and your family
• Flexible working opportunities considered 
• You'll be working with a fantastic team of passionate colleagues across London Youth 
• You will be making a difference to the lives of young people

Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum.  As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.

This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in Scotland and Wales to facilitate the delivery of our support services through our network of volunteers.

At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.

The Volunteer Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Volunteer Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.

The Volunteer Coordinator will help to raise the charity’s profile and work with the wider team to develop exciting new projects to achieve our ambitious goals.

Closing date for applications: 10am Wednesday 11th February 2026 

Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.

Hybrid working from the Borough, London office

This is a great opportunity for an Events Fundraising Manager to take responsibility for the planning, marketing and delivering the 2027 TCS London Marathon and oversee the delivery the Challenge Events programme, including London Landmarks, Superhero Tri and Royal Parks Half Marathon, at Whizz Kidz. The role aims to grow and retain participants and strengthen our event offering to meet ambitious targets.

 We are looking for someone to lead on our supporter experience to highlight impact and create brand loyalty. This role line manages two and works closely with the Head of team to generate income to support young wheelchair users.

Key accountabilities

• Lead on the delivering the London Marathon for 2027, with the aim to deliver first class supporter care, from recruitment to post-event evaluation.

• Oversee the delivery of the London Marathon stewardship journey, including email journey, Facebook group and WhatsApp strategic comms plan, and lead on webinars and hybrid stewardship events

• Implement and drive the Challenge Event strategy forward, diversifying our portfolio, increase income and brand awareness

• Oversee implementation of our new event offering for 2026, including the Superhero Tri and Royal Parks Half Marathon, including recruitment and strategic stewardship plans

• Build strong, strategic relationships with potential and existing supporters to maximise fundraising opportunities

• See our website for full details

Skills and knowledge

• Knowledge of third party event fundraising, including marketing

• Excellent written and verbal communication skills - with the ability to authentically communicate to support fundraisers, convey the work of the Whizz Kidz and show impact of support

• Ability to build and develop strong relationships, internally and externally, to be able to maximise opportunities and make decisions based on value

• Ability to manage deadlines and effectively balance a varied and ever-changing workload whilst maintaining excellent attention to detail 

Experience

• Experience of end to end event management within the charity sector, specifically the London Marathon and third party events

• Experience in line management

• Experience of delivering excellent supporter care and stewardship to maximise opportunities and promote brand loyalty

• Experience of review and implementing improved processes to increase effectiveness

• Demonstrable track record of building strong relationship management with multiple fundraisers, with different motivations, value and support needs

• See our website for full details 

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave

25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure

In addition to annual leave, employees get three days of paid Christmas leave.

Pension

Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health

Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan

An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

To Apply 

Visit our website via the apply button and complete the application form.

Application closing date – Sunday 1st February
Interviews – W/C 9th February
Start Date – Tuesday 7th April

Please note you will need to be available to work at the London Landmarks Half Marathon on Sunday 12th April and the London Marathon weekend (25th -26th April), which you can claim back with TOIL.

Creative Media and Communications Manager

We are excited to be working in partnership with The Rock Church, a vibrant and growing church community in Harpenden, Hertfordshire. Meeting at the Eric Morecambe Centre on beautiful Rothamsted Park, they will be celebrating their 5th anniversary in April 2026 with over 300 active members and thriving youth and young adult ministries.

At The Rock Church, everything begins and ends with Jesus. Their heartbeat is simple: to lead people to Jesus and support them on their journey of discipleship. With a mission to inspire and equip people to apply the life-giving words of Jesus to their everyday circumstances, they're building a church family marked by authenticity, compassion, and commitment to growing in faith.

As they enter an exciting new season of growth and expansion, The Rock Church is seeking a visionary, hands-on Creative Media and Communications Manager to lead and develop their digital presence and creative output. This is a key role for the future of the church, using creativity and media to build God's Kingdom and tell the story of what God is doing in and through TRC, both on the ground and online.

You'll oversee and creatively shape all media and communication platforms across the church, playing a significant leadership role, especially on Sundays, alongside a volunteer team. From digital strategy and social media to video production, live broadcasting, design, photography, and website management, you'll be at the heart of how the church communicates its mission, vision, and values with excellence, authenticity, and impact.

The successful candidate must be able to demonstrate:

• A committed Christian with a heart and passion to build the local church
• Proven creative vision with hands-on media/tech skills
• Experience in digital communications, creative media, or church media agency work
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, etc.)
• Knowledge of website platforms (e.g., Squarespace, WordPress, Wix)

If you're passionate about using creativity and media to build God's Kingdom and are excited to be part of a pioneering season in a church dedicated to reaching people with the hope of Jesus, then we'd love to hear from you. 

This role is subject to a Basic DBS check, which will be carried out by the employer.

This role requires access to a car, as you'll be transporting filming and audio equipment between locations.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

The Rock Church is committed to being a welcoming and respectful Christian workplace and encourages applications from a wide range of backgrounds. Their beliefs and practices are grounded in their biblical understanding of faith, and the successful candidate will be expected to uphold and fully support the Evangelical Alliance Basis of Faith and our Values. The Rock Church and Charisma seek to ensure fairness and equality in our recruitment processes in accordance with the law.

In accordance with the Equality Act 2010, it is an occupational requirement that the post holder is a practising Christian. The postholder will be required to undertake a basic DBS check, and to prove their Right to Work in the UK.

Location: Hybrid - Harpenden and Hitchin

Closing date: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

Working with the Director of Research, this role will have management of the clinical development process at Cure Parkinson’s. The charity supports a large treatment selection process that feeds new clinical trials seeking disease modification. This is an exciting time in Parkinson’s research and there is the opportunity to have a really meaningful impact by joining the Cure Parkinson’s team as we expand our funding schemes and initiate new ventures.

As our Clinical Research Manager, you will have a PhD in life sciences (an MD or MBSS would advantageous) and significant experience in clinical trial development. You must have a strong understanding of Parkinson’s, the biology associated with the condition, and the agents currently in development. You will require excellent organisational and communication skills as you will be representing the charity via stakeholder engagement. Working as an effective member of our Research Team you will be able to handle multiple tasks with precision simultaneously and be comfortable building relationships and providing support for researchers.

Project Manager
Salary: £35,000 – £40,000 per annum
Location: Hybrid – London EC1Y/Home

About MQ Mental Health Research

MQ is a multi-award-winning charity, funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments, and prevent mental illness.

We're at a critical point in our development, following the launch of our new 5-year strategy, MQ aims to transform the lives of everyone affected by mental illness.

We'd love for you to join our friendly, high performing team, based in London. This a hybrid role with 2 days based in our London office and 3 days from home/remote working.

What you'll be doing:

As a Project Manager, you are responsible for ensuring your projects are delivered on time and on budget, to the highest possible standards.

The role will support projects from design and planning through to delivery, dissemination and impact, working closely with senior academics in the UK and internationally, including partners at institutions such as King's College London and the University of Oxford, alongside lived experience experts (patients and carers with experience of mental illnesses).

Some projects involve international collaboration across multiple time zones and engagement with external stakeholders including funders such as Wellcome.

The successful candidate will be empathetic and confident, with the professional judgement required to work effectively with people with lived experience of mental illness, and comfortable operating in complex, innovative research environments that involve a degree of uncertainty, while delivering work to high professional standards and in line with GDPR and safeguarding policies.

Your main responsibilities will include:

• Support projects from design and set-up through to delivery, dissemination and evaluation
• Manage multiple projects simultaneously, ensuring delivery to agreed timelines, quality standards and budgets
• Demonstrate strong judgement in prioritising work and managing competing deadlines
• Develop and maintain detailed project plans including objectives, milestones, risks, dependencies and stakeholder mapping
• Track progress using Excel spreadsheets and shared online documents, ensuring accuracy and version control
• Dissemination, impact and content development
• Assist with the coordination and development of outputs including academic papers, reports, blog posts and other formats such as digital content
• Support and facilitate focus group discussions, workshops and consultations with patients and carers

Who we're looking for:

We'd love to hear from you, if you have:

• A proven track record in programme or project management, demonstrated through at least three years’ relevant work experience or a proven track record of managing complex projects as part of an academic qualification (e.g. Master’s dissertation or PhD thesis)
• The ability to manage multiple projects simultaneously and prioritise effectively when working to competing deadlines
• A desire to work in an agile way and remain effective when managing complex, innovative research projects that involve uncertainty or evolving scope
• The ability to work independently with minimal supervision, demonstrating sound judgement, initiative and accountability
• Excellent interpersonal and communication skills, both written and verbal
• Excellent attention to detail and ability to work accurately
• Strong organisational and time management skills
• High level of competence using Excel spreadsheets and shared online documents
• Familiarity with GDPR, data protection and safeguarding requirements
• Project management qualification (e.g. Agile qualifications, PRINCE2) would be highly desirable.

Why Join MQ?

We offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Benefits

• Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
• Holidays: Annual holiday entitlement of 31 days (inc. office closure between Xmas and New Year) plus bank holidays.
• Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
• Virtual GP & Other wellbeing services - Get quick GP appointments and support with cancer and caring responsibilities through our Zurich benefits scheme.
• Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
• Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
• Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
• Pension: MQ makes contributions of 5% and employees make contributions of 3%.
• Life Assurance - Up to 4 x your salary in the event of death in service.
• Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
• Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.

Closing date: 15th February 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As an employer committed to inclusivity, we welcome and encourage job applications from people of all backgrounds.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. You will also be required to complete a safeguarding self-declaration and undertake a DBS check.

No agencies please.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 6 years in a row!

Purpose of the role

To work alongside people with lived experience, and in partnership with our quality improvement coaches, the wider quality, governance and lived experience directorate and our operational colleagues to:

• Assess the quality and safety and report on the support we provide to people in their homes and other locations in line with CQC/CIW and other statutory regulations, Dimensions standards, polices and recognised best practice.
• Undertake management investigations and complete reports relating to quality assurance. 

This is a critical assurance role, assessing internal quality and providing assurance to the organisation.

This is a home based role that involves regular travel across the North East & North West. To ensure effective delivery and maintain strong connections with the people we support, candidates should reside within the North East & North West region.

The hours of work are 18.75 hours a week with some flexibility on days. The full-time salary is £33,430 pro-rata salary of £16,715.

Interviews will take place on the via Microsoft teams.

About the role 

Core duties: 

• To analyse and effectively use data from our internal systems and present at meetings.
• To assess the reliability and integrity of evidence relating to quality, compliance and safety matters.
• To collate information and present in report format.
• To work in partnership with relevant stakeholders including Quality Improvement Coaches and Locality Managers to promote and ensure continuous improvement.
• To contribute to specific organisational groups and forums.

About you

The successful applicant will have: 

• Knowledge and understanding of CQC/CIW inspection and regulatory processes
• To work flexibly according to the business requirements of the organisation
• To be willing to travel across the organisation and stay overnight when required
• Is committed to equality, diversity, inclusions and the values of the organisation

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

SUNDAY TIMES BEST PLACE TO WORK 2024 AND 2025

If you are looking for a job where you make a real difference and are part of something truly meaningful, then we would love to welcome you to our family.

MAIN PURPOSE OF JOB:

To manage and develop our community service department to ensure that all elderly and terminally ill pet owners receive help from our volunteers nationwide To lead and motivate all Community Service teams, encompassing the volunteer coordinators, the support team and the volunteer registration team to ensure an excellent standard of service is given to both volunteers and owners alike. To be responsible for ensuring a prompt, appropriate and sympathetic reply to all communications and correspondence within the department. To work closely with Community Service Manager to deliver a smooth, coherent and first class service to everyone we assist both during the working day, evenings and weekends. This post will require a good overall understanding of the needs of elderly people and their pets, ability to problem solve and experience of motivating and managing staff. 

MAIN DUTIES AND RESPONSIBILITIES:

1 .VOLUNTEER CO-ORDINATOR LEVEL I & LEVEL II I)

To lead and motivate all Volunteer Co-coordinators Level I & Level II on a day-to-day basis to ensure they are properly trained and competent to deliver the appropriate level and quality of service to all petitioners when handling any request for help. II) Once identified, to refer any difficult and problematic cases to the CEO or the Community Service Manager for prompt action and feedback. III) To work closely with the Community Service manager and volunteer coordinators Level II to ensure delivery of our on-call emergency service both midweek and weekends and deputise for the Community Service Manager in her absence and time off.

IV) In collaboration with the Community Service Manager, to appropriately schedule the out of hours rota to ensure cover at all times for our emergency service.

V) To be contactable out of hours, if needed over the evenings and weekends.

VI) To ensure a Monday morning debrief with the Community Service Manager and weekend coordinator, to log, discuss and resolve any issues that have arisen.

VII) To manage and develop a mentoring scheme for volunteer coordinators Level I to enable them, in time, to progress to a Level II role.

VIII) To mentor all volunteer coordinators Level II to ensure they are reaching their targets and sustaining an excellent level of service.

2.THE SUPPORT TEAM

I) To lead and motivate a team of individuals to ensure an outstanding level of support is provided throughout all communications across the entire support team.

II) To support and mentor the Community Support Manager to help facilitate the delivery of a smooth, coherent and first class service to everyone we help.

III) To ensure any problems with volunteers are quickly identified, addressed and referred if needed for extra assistance.

3.OTHER

I) To ensure all relevant correspondence and communications across the Community Service Department are answered promptly and sympathetically.

II) To produce weekly reports for the Chief Executive in collaboration with the Community Service Manager, to detail work of the team that is, especially happy, unhappy, unusual, interesting, serendipitous etc.

III) To liaise with all other members of The Trust in a flexible manner.

IV) To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislation (Health and Safety, Date Protection, especially the privacy of members, petitioners and volunteers alike).

V) At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust. Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

Legacies form a key source of income for the British Heart Foundation (BHF), raising approximately £100m a year for our life‑saving research.

​

As a Legacy Manager, you will manage, protect, and optimise this income. You'll work alongside three other Legacy Managers, supporting the Head of Legacy Management to build on the team’s successes and to optimise the BHF’s income from gifts in Wills. 

​

Joining a thriving team, you’ll undertake a variety of work, including managing casework in accordance with the law, best practice, and BHF’s processes and procedures, collaborating with internal and external stakeholders, providing technical guidance to colleagues and potential legacy givers, and line managing two Assistant Legacy Officers and our Legacy Administrator. 

 This role may also require deputising for the Head of Legacy Management. 

About you 

​

You'll either have extensive experience in legacy management within the charities legacy sector; or be a Qualified Private Client Solicitor; or be a Qualified member of the Society of Trust and Estates Practitioners; or be a Qualified Chartered Legal Executive with experience of Wills and Probate. 

​

With high levels of empathy and belief in the BHF’s work, you'll be able to develop strong relationships with colleagues and contacts. With previous line management experience, you'll demonstrate first‑class leadership skills, supported by a compelling vision and the ability to inspire others, motivate, and develop a team of staff. 

 A self‑starter with excellent communication and strong interpersonal skills, you'll bring proven experience of working within private client / legacy management. 

 With high levels of financial numeracy, previous experience in a fast‑paced environment, and excellent IT skills, you’ll also have exceptional attention to detail, strong time‑management abilities, and the capability to prioritise workload and deliver to deadlines. 

 Working arrangements  

This is a 12-month fixed term contract covering family leave. We are looking for someone to work 32 hours per week, flexibility around this working pattern or the 32 hours can be discussed. 

 This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

 About us 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 

Belonging at BHF 

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.  

Safe Haven Manager

Pay: Salary: £27,596.40 (£17.69 per hour) Plus Shift Allowance (5 hours per week: £4.80 per hour)

Job Description -

Andover Mind is one of the leading mental health providers in Hampshire. Our Safe Haven service supports those in mental health crisis in Basingstoke and mid Hampshire in our calm, safe and welcoming space. The service is covered 7 evenings a week from 5.30pm to 10.30pm, 365 days a year (including bank holidays) on a rolling 4 week rota, and is based at our Wellbeing facility in Basingstoke.

As our Safe Haven Manager you will play a vital role ensuring our successful service with delivering high-quality, effective, and compassionate support that continues to run efficiently, thus maintaining the level of care and quality of support currently being provided by Andover Mind.

Using your management experience within mental health, you will drive innovation to enhance our services and standards, managing daily operations, including staff rota and service flow. You will also be the driver for our partnership working with the other Safe Havens and NHS organisations.

Using your knowledge of working within the mental health sector and previous management experience you will manage your teams ensuring processes and policies are adhered to. You will build upon professional links and represent our service with external agencies and regulatory bodies, using your ability to communicate to promote Andover Mind.

The role also requires being part of an out of hours on call rota- this is paid additionally to the annual salary.

Job Title: Service Manager - Eastern European Service

Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent

Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)

This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.

This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you  will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.

As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.

You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.

For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

This post is restricted to women due to the nature of the role. The Occupational Requirement  under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 09:00am on 2 Febrary 2026

Interview dates: 13 February 2026

Grade: NJC Point 31 - £41,771 per annum
Hours: 37.5 hrs per week (excluding breaks)
Days: To be worked over 5 days (core hours are worked between 8am and 6pm Monday to Friday)
Contract: 12 months Fixed Term contract (with option to extend), subject to funding and the successful completion of a 6-month probationary period
Responsible to: Director of Delivery
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN

We are seeking to recruit to a brand-new post and are looking for an experienced and passionate full‑time Programme Manager (Live Well) to lead the delivery of our VCSE‑led Live Well infrastructure in Salford. 

In this role, you will support organisations across Salford to develop high‑quality Live Well Centres and Spaces, ensuring strong partnerships are built and delivery partners are managed in a clear, transparent and collaborative way. A key part of the role will be ensuring that all delivery aligns with the expectations set out in the GM Live Well Hallmarks. You will also be responsible for ensuring the programme’s impact is clearly demonstrated through robust monitoring, high‑quality data collection and meaningful insight.

Greater Manchester Live Well is a broad cross‑system partnership with particularly strong involvement from GMCA, NHS Greater Manchester and the VCSE sector. 

Launched in 2021, it is a core Mayoral commitment and embedded in the Greater Manchester Strategy (2025–2035). The vision is that by 2030, residents will benefit from a connected, preventative and equitable system of support, delivered through:

• A network of integrated Live Well centres and spaces in every locality
• A universal “no wrong door” approach
• Recognition that the VCSE sector has a key role to play (with dedicated VCSE funding)
• Consistent and connected support offers
• A neighbourhood‑based Social Model of Health
• A preventative system built on trust, early help and coordinated support

Salford CVS is the lead VCSE sector partner and accountable body for the Live Well implementation fund in Salford, working with public sector partners to strengthen community wellbeing and ensure accessible, high‑quality support for our city’s residents.

As Programme Manager, you will lead a VCSE‑driven programme that is transforming how residents access help and support in Salford. You will maintain a clear overview of programme developments, partners and activities, acting as a key source of knowledge for Live Well locally. You will share information proactively, strengthen connections across the system and bring partners together to maximise the programme’s impact. 

Your work will also span all of Salford CVS’s full Live Well portfolio, including the Economic Activity Trailblazer delivered via the VCSE Elevate Salford partnership, the WorkWell offer through Wellbeing Matters (VCSE-led social prescribing), and any additional Live Well activity that Salford CVS leads or contributes to in the future. This will include our work with our 10GM partners on a large-scale GM National Lottery funded VCSE-led programme called Live Well – Places of Hope and Connection, which you will programme manage here in Salford.

To apply

Please complete our online application form via the ‘Apply’ button.

If you would like to know more about the role, or would prefer a paper copy of the application form, please email our recruitment team.

Closing Date: 12 noon, Monday 16th February 2026
Interview Date: Monday 2nd March 2026

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London with home working one day a week, or two days per fortnight

About the role

The Senior Partnership Manager at Crisis is a varied and challenging role. You will oversee some of the organisations highest value corporate partners, delivering outstanding partnerships that maximise engagement, uncover creative opportunities and drive authentic mutual value. You will ensure we work collaboratively with other high value teams and the wider organisation in sustaining and growing income, inspiring donors to play their part in ending homelessness.

The role will include management responsibility of the Partnership Executive and require agility in stepping into leadership positions.

We are looking for someone with the ability to be bold in identifying new opportunities within our owned partnerships, that secure long-term, transformational impact. It is vital that candidates act with equity and are adept at elevating and implementing the voice of lived experience.

About you

• You’re a skilled corporate partnership professional with experience in leading six and seven figure partnerships that have achieved highly impactful results.
• You are a talented relationship manager and have a track record of cultivating powerful connections with key stakeholders, inspiring long-term commitment.
• Being bold comes naturally to you and you enjoy leading partnerships or campaigns that break the mould to challenge what’s possible.
• You are comfortable in a leadership role and adept at recognising the strengths and supporting the development of those you manage.
• You are a collaborator that thrives in team settings and contributing to an environment where everyone’s voice is heard.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 9th February 2026 at 23:59

Interview date and location:

• First stage - Week commencing 16th February, online via Microsoft Team
• Second stage – Week commencing 23rd February, online via Microsoft Team

Interview process:

• First stage - interview will be competency-based questions
• Second stage - interview that will include a written task or presentation

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094