Business partnership manager jobs
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids’ health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality. We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead. We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
This role is responsible for the delivery and continuous improvement of the Chefs in Schools Transformation Programme across London, the South East and East of England. The Transformation Programme is our flagship year-long initiative, designed to support school kitchen teams and senior leadership teams in serving the best, freshest, and most nutritious food possible. Through this programme, we transform school lunches, upskill kitchen staff, and integrate food education into the heart of the school culture, ensuring that high-quality, scratch-cooked meals become the standard for every pupil.
As a Chef Trainer, you will act as a pivotal, hands-on ambassador for this mission, supporting kitchen teams, school leadership and the wider school community to embed a high quality, sustainable school food culture in schools. You will support development of the programme’s pipeline and join a brilliant, passionate and experienced team of Chef Trainers, with the opportunity to connect, share and learn from one another.
A key component of this role involves being based in schools for a few weeks at a time, working directly on-site to implement the programme and upskill kitchen teams. You will travel to different locations across London, South East and East of England, supporting schools to build high-quality, sustainable food cultures.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
Programme Delivery & Training:
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Inspire, train and cook with chefs, cooks and kitchen teams in the preparation of fresh, nutritious food to meet specified standards, imparting your skills and passion for fresh, quality food and building capability across client schools in line with the Chefs in Schools model.
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Deliver and oversee Transformation Programme delivery in schools within the region, ensuring high quality outcomes aligned to programme objectives and proposals, including check-ins to support proposal and pipeline development.
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Work closely with Head Chefs, Headteachers and School Business Managers to provide fair assessment of culinary ability for existing and new Head Chefs including skills tests.
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Support with recommended kitchen structures at Transformation schools using the Kitchen Brigade system.
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Advise, train and guide Head Chefs, Kitchen Teams and School Business Managers to improve uptake, menu development and School Food Standards compliance.
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Advise on reputable, quality and cost-effective suppliers to support schools to reduce cost per meal per child without sacrificing food quality. Including light-touch auditing and development of procurement suppliers in the region.
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Encourage schools to monitor, control and reduce kitchen, service and food waste.
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Train kitchen staff to follow up-to-date Health and Safety and hygiene policies and procedures, alongside latest EHO, Food Standards Agency and Allergen guidance.
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Work with the Senior Programme Manager to develop training materials that support the charity’s wider work, ensuring training plans reflect the latest relevant guidance including EHO, Food Standards Agency and Allergen guidance.
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Support schools to develop a whole-school food culture through food education with pupils, aligned to School Food Standards, and the creation of scratch-cooked, delicious and nutritious school food.
Transformation Programme Development:
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Support programme objectives in partnership and alignment with the Senior Programme Manager.
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Visit potential new school clients to assess kitchens and kitchen teams (check-ins), working with the Senior Programme Manager to support proposal and pipeline development as required.
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Support the onboarding of new schools based on the outcome of check-ins conducted and proposals.
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Support in maintaining, improving and running the programme, and Innovations, School Chef Educator and Membership programme needs as required.
Administration & Measurement:
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Support with monitoring and capturing of programme KPIs of Transformation schools, measuring success against Chefs in Schools benchmarking and keeping the Senior Programme Manager updated on any variances.
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Support with case study development working in partnership with the Comms and Fundraising team.
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Report any complaints or serious incidents to the Senior Programme Manager and follow relevant actions related to Chefs in Schools Escalation and Tracking processes.
Essential Skills & Experience:
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You have interest and belief in our mission to improve kids’ health through improving food and food education in schools.
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You have significant professional experience as a chef (minimum of 5 years), ideally with a background in schools, high-volume catering or institutional cooking.
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You have experience training or mentoring kitchen staff, including building culinary capability and culture change.
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You are confident in assessing culinary skills and advising on kitchen structure, menus and supplier choices.
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You are organised, methodical and able to manage multiple workstreams simultaneously.
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You are a strong communicator able to build trusting relationships with different types of stakeholders.
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You have a sound understanding of Health and Safety, Food Hygiene, Allergen regulations and School Food Standards.
Desirable skills & experience:
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Experience working in a school or educational setting.
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Familiarity with the Kitchen Brigade system or equivalent kitchen management structures.
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Experience working with or for a charity or social enterprise.
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Comfortable with data capture, reporting and keeping accurate records.
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A full UK driving licence.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to an in-person interview and skills test on 27th or 28th August. Candidates may also be invited to attend a second shorter in-person interview on 4th September at our office in Brixton, London.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



The Gloucestershire Infrastructure Collaborative is seeking an experienced freelance Convenor to support an exciting partnership of nine Voluntary, Community and Social Enterprise (VCSE) organisations working together to strengthen the sector's role within Gloucestershire's health and wellbeing system.
This is a unique opportunity for an independent facilitator, connector and systems thinker who enjoys working in complexity across organisational boundaries, to build trusted relationships, strengthen collective leadership and help partnerships turn ambition into meaningful action. The Convenor will build trust, psychological safety and shared purpose, helping the group develop collective leadership, navigate complexity, challenge and learning together.
The role is offered on a freelance basis until March 2028, with a fee of £25,000 inclusive of VAT available. We anticipate the work taking 2-3 days p.c.m. worked flexibly. A travel and expenses budget of up to £3,000 per annum has been allocated.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are excited to announce an opportunity for a highly motivated and compassionate individual with experience in the wellness, addiction recovery and/or mental health sector to join our small but passionate team as a Community Coordinator.
Full-Time (30-37.5hrs available) | Salary Scale £24,784 - £28,734pa| Home-based office equipment supplied| Annual Leave 27 days per year plus Christmas eve rising by 1 day per year up to 31 days max.| Company Pension with Now Pensions | EAP with Health Assured. Permanent contract offered pending successful probation period.
By supporting our amazing volunteer facilitators and our highly valued partnership organisations, you’ll help drive growth of SMART Recovery programmes and meetings across 2 distinct geographical areas making our 4-Point Programmes even more accessible to those wanting to manage any type of addictive behaviour.
North East: The counties of Northumberland, Tyne & Wear, County Durham.
Yorkshire & The Humbers: The counties of North Yorkshire, South Yorkshire, West Yorkshire, East Riding of Yorkshire, North Lincolnshire, North East Lincolnshire.
To thrive in this role, you'll need hands-on experience of facilitating groups or meetings and an understanding of what great facilitation looks like. Whilst already being a qualified SMART Recovery Facilitator and/or having engaged with our meetings as a previous participant is a distinct advantage, we also accept applications from individuals with a general awareness of addiction recovery or our 4-Point Programme. Importantly, you’ll be someone who brings people together, listens deeply, and creates a safe, empowering space for growth and recovery.
Your presentation skills should engage, inspire, and inform with clarity and warmth, whether you’re speaking with a room full of volunteers, delivering training via Zoom, or presenting to our partnership organisations. You’ll be required to help grow our footprint, increase and diversify our partnerships and encourage the uptake of our programme. You will represent UKSR at community events, recovery walks and conferences and get involved in defined projects.
We welcome applications from individuals with lived experience of addiction, whether that’s your own recovery journey or being close to someone else’s. It’s essential for you to bring empathy, authenticity, and a deep respect for others’ experiences to all of your interactions. You’ll need to be self-motivated and highly organised, and able to manage your time, workload, and travel with autonomy. You’ll be someone who uplifts, encourages, and empowers, helping others see what’s possible.
You should have experience in working with volunteers, understanding how to support and develop their skills. Previous delivery of training is essential, and if that experience has been gained in a peer-support or recovery setting, all the better. This role requires emotional intelligence; you’ll be working with people who have faced adversity, and your ability to support them within clear, professional boundaries is critical. Giving and receiving feedback, gathering data and other evidence to inform service development, and exercising reflective practice are all essential attributes.
You’ll also contribute to key projects that move SMART Recovery forward, adding your voice and insight to help shape what comes next. The role therefore requires project mangement skills as you will work on specific projects that develop our publications, training, communications and marketing. If you have a special interest and expertise in certain areas of our business such as social media and campaigns, training, volunteer management or copywriting we can develop this skill and interest as an enhancement to your role. Developing areas of expertise within our Co-ordinator team is something we are keen to do.
As this is a home-based role, you’ll need to be comfortable forming meaningful relationships online, building trust and connection via email, phone, and video calls. We’ll provide the equipment you need, but you’ll bring the energy and adaptability to make remote working feel personal and productive. Regular travel across the defined regions is a vital part of the role, visiting SMART Recovery meetings in the community and within partner organisations, and offering continual support to facilitators, are all essential in helping our network continue to grow with the quality we strive for.
It is essential that you live in the North East area.
Empowering people to self-manage any type of addictive behaviour through evidence-based mutual aid meetings both in the community and within services.
The client requests no contact from agencies or media sales.
Role overview
Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 10,000 adults (25+).
You will be delivering high-quality support and creating opportunities for adults living with spina bifida and/or hydrocephalus and their carers, supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community.
This role will focus on adults (25+), you will be primarily working within the Adult Services Team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members.
The role is home-based and ideally you will live within an hour commute of London, within Essex, Kent or Sussex as you will be attending clinics in London and the Southeast as required. There would be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough.
The role is full time 35 hours per week, Monday - Friday with working core hours 9am-5pm with some flexibility to cover events evenings/weekends.
Key Responsibilities
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Deliver innovative support across your region to improve health, social, and emotional outcomes for members.
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Attend specialist clinics to engage with members and professionals.
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Provide information, advice, and guidance to our adult members and carers, including hard-to-reach communities.
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Support members to access benefits, services, and resources that promote financial stability, health, and independence.
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Refer members to Shine’s Health team, internal specialists, or external agencies as appropriate.
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Develop age-specific groups and peer support networks to reduce isolation and encourage social interaction.
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Recruit and support Shine volunteers.
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Contribute to regional and national events (face-to-face and virtual) based on member needs and interests.
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Represent Shine at conferences, provide information, raise awareness among professionals, external organisations, and the public through presentations and training.
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Promote Shine membership to individuals with relevant conditions.
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Maintain accurate records using Shine’s CRM (Salesforce database).
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Collaborate with colleagues across services, fundraising, marketing to identify opportunities for sustainability.
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Maintain an up-to-date directory of contacts and share relevant information internally.
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Undertake administrative tasks and other duties as required.
Other Core Requirements of Working for Shine
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Ability to travel across designated areas.
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Demonstrate flexibility and willingness to work outside core hours when required.
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Ability to work from home and manage lone working effectively.
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Self-motivated, with strong initiative and ability to work independently and as part of a dispersed team.
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Full Enhanced DBS check, UK Right to Work and satisfactory references required.
Benefits to working at Shine:
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Competitive salary: Review due April 2027
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Regular working hours, and no shift work (some very occasional weekends or evenings)
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3% pension contribution
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25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
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Additional annual leave awarded for ‘long service’
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Opportunity to purchase additional annual leave
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Broadband allowance for home-based roles
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Life insurance after 12 months’ employment
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Access to our Employee Support Programmeand Mental Health First Aiders
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Support to learn and develop
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Providing specialist advice and support for spina bifida and hydrocephalus



Join the award-winning Independent Society of Musicians
Central London – Senior Communications Officer Full time – £35k to £40k DOE
The ISM is now looking for an experienced and talented Senior Communications Officer to join our team, reporting to the Head of Sales & Marketing. This is an exciting opportunity for an outstanding writer and communications professional to help raise the profile of the ISM, promote the value of membership and engage professional musicians through high-quality content and campaigns.
You will lead on the planning, writing, editing and publication of content across a wide range of channels, including the ISM website, newsletters, publications, marketing materials and external media. You will be responsible for developing compelling and persuasive content that supports membership growth, strengthens the ISM brand and communicates the organisation's work effectively to members and the wider music sector.
You will also play a key role in managing the ISM's content strategy and SEO activity, working closely with the Website and Marketing Manager to improve content performance, increase visibility and attract new audiences through search. This will include content planning, keyword research, link-building activity and reporting on performance and engagement.
Working collaboratively across the organisation, you will identify opportunities to showcase the work of the ISM Group, including its campaigns, events, resources, legal services and thought leadership. You will also work closely with the Chief Executive on the production of Music Journal, secure profile-raising opportunities for senior representatives and support the development of speeches, presentations and briefing materials.
You will have significant experience in a communications, content, copywriting or marketing role and be able to demonstrate exceptional writing, editing and proofreading skills. You will have experience of producing engaging content for a variety of audiences and channels, alongside a strong understanding of content marketing, brand management and SEO best practice. If possible, you should have a music background.
You will be joining a professional and committed staff team based in Bayswater, London. This is an excellent opportunity for a creative and proactive communications professional who wants to make a real impact in a leading organisation supporting musicians across the UK.
For a full job description for this role please visit our website.
To apply please send a CV and covering letter saying why you are right the person for the job
Closing date is Tuesday 1st September at 8.30am. First interviews will take place face-to-face on Tuesday 8th September. Applications generated by AI will not be considered.
The Independent Society of Musicians (ISM) is the UK’s professional body for musicians and a leading subject association for music.


Location: Any of our King's Trust offices - flexible working with a minimum of 2 days in the office.
Interviews: 25th and 26th August 2026
Help turn data into opportunities that change young lives.
At The King's Trust, every campaign, every supporter journey and every donation starts with great data. We're looking for a Supporter Data Selections & Imports Manager to play a pivotal role in ensuring our fundraising and marketing teams have the high-quality data they need to engage supporters, grow income and help more young people build brighter futures.
This is an exciting opportunity to combine your technical expertise with collaboration and problem-solving. Working closely with colleagues across fundraising, marketing and supporter data, you'll manage complex data selections, oversee data imports into Microsoft Dynamics and use SQL to deliver accurate, timely insights that power successful campaigns. Your work will directly support fundraising activity and ensure every supporter has the best possible experience.
In this role, you'll:
- Lead the delivery of accurate supporter data selections and imports to support fundraising and marketing campaigns.
- Use SQL and Microsoft Dynamics to manipulate, segment and manage data, ensuring the highest standards of quality and compliance.
- Partner with fundraising and marketing teams to optimise supporter journeys and provide expert advice on data-driven campaigns.
- Help shape and improve processes, documentation and best practice across our Supporter Data function.
We're looking for someone with strong SQL and data management experience, a passion for data quality and the ability to translate technical concepts into practical solutions. If you enjoy working collaboratively, solving complex problems and want your expertise to make a genuine difference, we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Supporter Data Selections and Imports Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Supporter Data Selections and Imports Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma to live longer and better lives? We are looking for a Support Group Co-ordinator who will deliver the Myeloma UK Support Group Partnership programme in line with the organisation’s overall strategy.
You will have experience of working with support groups and/or volunteer networks as well as recruiting, training, managing and supervising a diverse range of staff or volunteers. The post holder will need to show clear evidence of relationship building and working with underrepresented groups. A key part of the role is understanding the needs of cancer patients and their families and of health inequalities.
You’ll have excellent relationship building skills and an understanding of the barriers that exist in accessing support. You will need the ability to set priorities, work under pressure with great attention to detail and understand and meet the training and development needs of volunteers. Experience of working with haematology or oncology patients and working with a database would be an advantage but not essential.
About the role
The Support Group Co-ordinator will be the first point of contact within the organisation for all Support Group enquiries. You will coordinate the Support Groups Partnership Programme activity, including developing and promotion of the existing Myeloma Support Groups and coordinate the recruitment, induction and ongoing support of new local groups to the Support Groups Partnership Programme
You will be responsible for working with local groups and other local network partners to increase the reach and impact of Myeloma UK, ensuring that partnered support groups operate in line with Myeloma UK guidelines and ensure that they receive consistent information, training and advice.
The post holder will maintain an awareness and understanding of all legislation that may be relevant to the role and develop, maintain and evaluate a training programme for Support Group Leaders as well as moderate and update the Support Group Leaders’ online hub on a regular basis. You will lead the Support Groups’ responsibility for designing and delivering activities in line with our Partnership Agreement so that they are safe, effective and impactful as well as moderate.
About us
Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.
We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 12noon on 19 August 2026 and interviews will be held w/c 24 August 2026
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Age UK Trading is looking for a highly experienced and customer-focused Senior Customer Oversight & Governance Manager to lead our oversight and governance activities across our portfolio of commercial partners.
This is a pivotal role responsible for ensuring that the products and services delivered by Age UK Trading's partners provide genuine value and positive customer outcomes, in line with the Age UK Trading Principles and, where applicable, FCA Consumer Duty requirements.
Working across internal teams and external partners, you will provide independent oversight, challenge and influence, using customer outcome data and insight to drive continuous improvement. You will also lead our customer engagement function, ensuring robust complaint governance, effective customer feedback mechanisms, and regulatory compliance.
This is an excellent opportunity for a governance, risk, compliance, customer outcomes or conduct professional who is passionate about putting customers at the heart of decision-making.
Age UK Internal Grade 4N- This role is referred to as a Senior Customer Manager within the charity.
Please note this role is Home Based with some London office attendance and periodic travel to our Devon office as and when required.
Must haves:
Experience
*Experience in a governance, risk, compliance or oversight role within an FCA regulated environment (ideally insurance / intermediary distribution).(A, I)
*Strong background in financial services, with an excellent knowledge and understanding of the Financial Conduct Authority and the regulatory landscape.(A, I)
*Experience of developing or maintaining oversight, assurance or governance frameworks to evidence customer outcomes and regulatory compliance.(A, I)
*Experience of using management information, customer insight and outcomes metrics to identify trends, risks and opportunities for improvement.(A, I)
*Experience of working collaboratively with internal and external stakeholders to influence change and improve customer outcomes.(A, I)
*Strong evidence of people development and management skills.(A, I)
Skills and knowledge
*Considerable evidence of ability to interpret a range of measures and datasets to identify meaningful customer and business insights. (I, P)
*Influential relationship skills at all levels and ability to use these to drive improvements for customers.(A, I, P)
*Sound knowledge of FCA regulatory requirements, including those relevant to distribution, Consumer Duty, and product governance.(A, I)
*Sound knowledge and understanding of sales processes, customer journeys and customer facing operations.(A, I)
*Ability to provide constructive challenge and make evidence-based recommendations to improve customer outcomes.(I, P)
*Excellent communication skills, both written and verbal.(A, I, P)
*Excellent knowledge of Work, Excel, PowerPoint and Outlook.(A, P)
Personal attributes
* Demonstrates sound judgement and confidence to provide independent challenge where customer outcomes may be at risk.(I, P)
* Highly collaborative, balancing constructive challenge with the ability to build trusted relationships.(I)
* Strong attention to detail combined with a pragmatic and solution-focused approach.(I, P)
Great to Haves:
Experience
* Experience of conducting Consumer Duty assessments, fair value assessments or product governance reviews.(A, I)
* Experience of complaint oversight, root cause analysis and customer outcome reporting.(A, I)
* Experience of managing governance forums or committees and coordinating associated reporting and actions.(A, I)
* Experience of developing and maintaining risk registers or supporting broader risk management frameworks.(A, I)
Skills and knowledge
* Understanding of FCA complaint-handling requirements and DISP rules.(A, I)
* Knowledge of risk management and assurance methodologies.(A, I)
* Experience of dashboard development and performance reporting using large or complex datasets.(A, I)
Personal attributes
* Curious and proactive, continually seeking opportunities to improve customer outcomes and governance processes.(A, I)
* Resilient and comfortable working in an environment requiring challenge, negotiation and influence without direct authority.(A, I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please click here
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help to change the lives of people in Devon and Somerset through financial literacy, wellbeing and employability courses. No experience necessary, we are looking for excellent communicators who can inspire others and deliver group sessions.
Job Purpose:
To deliver engaging and accessible financial education to individuals and groups across Devon and Somerset,w supporting people to build confidence, improve money management skills, and increase financial resilience. The role involves developing and delivering workshops, building partnerships to expand reach and supporting individuals to apply learning in their everyday lives.
Key Responsibilities Delivery of Education & Training
- Deliver interactive financial wellbeing workshops (both in-person and online)
- Cover topics such as budgeting, energy efficiency, financial literacy, and resilience
- Adapt delivery to meet the needs of diverse audiences, including those with complex needs
- Create a safe, inclusive, and engaging learning environment
- Engagement & Partnership Development
- Engage with community groups, schools, colleges, and businesses to promote workshops
- Build and maintain strong relationships with partners and stakeholders
- Proactively generate opportunities and bookings for training session
Supporting Participants
- Encourage participants to develop practical money management skills
- Support individuals to build confidence and make informed financial decisions
- Provide light-touch follow-up support to assess progress and impact
Monitoring & Evaluation
- Collect feedback and evaluate the impact of sessions
- Maintain accurate records of delivery and outcomes
- Contribute to reporting requirements and continuous improvement Content Development
- Keep workshop materials up to date, relevant, and accessible
- Adapt content to reflect changes in policy, cost of living, and client needs
Team & Organisational Contribution
- Work collaboratively as part of the Navigate and Wis£rmoney team
- Contribute to service development and innovation
- Uphold organisational values, policies, and safeguarding practices
Person Specification Essential Criteria Skills & Abilities
- Strong communication and presentation skills
- Ability to engage diverse groups in an interactive and meaningful way
- Ability to work independently and as part of a team
- Confidence in building partnerships and generating opportunities
- Competent IT skills, including use of online delivery platforms
Experience & Knowledge
- Passion for financial wellbeing and supporting individuals facing hardship
- Understanding of the challenges faced by vulnerable individuals and communities
Other Requirements
- Ability and willingness to travel across Devon and Somerset (with a focus on Mid Devon, North Devon and Torridge for face-to-face delivery)
Desirable Criteria
- Experience delivering training, workshops, or group sessions
- A recognised teaching or training qualification (or willingness to work towards one)
- Understanding of mental health, financial wellbeing, employability, money management, or debt advice
Personal Attributes
- Enthusiastic, approachable, and engaging
- Empathetic and non-judgemental
- Adaptable and responsive to different audiences
- Motivated to make a positive impact
- Committed to equality, diversity, and inclusion
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.
Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love.
We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.
Please note that the salary shown is for full time hours and would be paid pro rata for part time (22.5 hours per week). The actual pro rata salary is £19494.00) This role requires a DBS check and three forms of ID provided (one photo ID).
Please see the attached Job Profile for a full list of responsibilities
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. If you are applying for a Skilled Worker Visa for the first time, this role does not meet the current eligibility criteria for sponsorship under the immigration rules.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks, and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship or the transitional provisions, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with the UK Immigration Rules applied in the UK and the Civil Service. You can read more about Skilled Worker visas and the eligibility criteria on the government's website.
Job Description
Context:
CAP's mission is to end UK poverty by equipping churches to reach their communities. We exist to empower and serve churches through exceptional partnerships, delivering impactful debt advice and coaching services. Providing accessible, community-rooted support to those facing financial and social challenges across the UK. Our approach is centered on empowering individuals providing holistic support to achieve financial resilience through expert debt advice and tailored coaching products. This approach goes far beyond financial stability, creating lasting personal and relational transformation and contributing to a society where all can flourish. We are committed to fostering strong relationships with our church partners, ensuring a collaborative and effective service that continually improves to meet the evolving needs of local communities.
Purpose:
The Enhanced Support & Grants Team Manager is instrumental in ensuring our clients who present with the most complex and vulnerable of situations receive specialised, tailored support to achieve financial stability and become debt-free. Including monitoring CAP’s Grants team who secure financial support for those accessing insolvency options.
Your key focus is to lead and empower a team of specialist Debt Advisors who operate at the intersection of complex financial distress and significant personal vulnerability. This involves not just triaging and assessing, but creating holistic, life-changing solutions while continuously monitoring and proactively intervening in clients' safeguarding and wellbeing needs. As the Team Manager, you will work in partnership with the Safeguarding Lead, exercising direct oversight over high-risk cases and proactively identifying and managing evolving areas of risk, in strict adherence to the FCA’s stringent guidance on vulnerable customers.
Personality:
We are strong collaborators and communicators, dedicated to building strong connections within our team, the Hubs and with local CAP workers, ensuring resources are allocated effectively and holistic client support is prioritised.
We are confident decision makers and are comfortable working in high risk environments where situations can evolve quickly.
We are advocates for our team members, inspiring, empowering, and challenging them to reach their full potential, ultimately making a tangible and positive impact on the lives of those we serve; clients and churches alike. We think big-picture as well as about the details using data to make good decisions.
We are decisive leaders who thrive in high-pressure, rapidly evolving environments, where the consequences of decisions directly impact vulnerable individuals.
Passion:
We are passionate about developing and empowering high-performing teams to deliver outstanding support to Service Delivery and our clients. We believe in creating an environment where advisors and case officers are equipped, challenged, and inspired to provide exceptional support to partner churches and clients. We are passionate about collaborating with regional partners to drive impactful change and ensure service level agreements are consistently met.
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Reporting to: Head of Church & Client Support
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Direct Reports: Enhanced Support Leads
Responsibilities
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Effective personnel management of staff, to facilitate the delivery of a high-performing debt help service in collaboration with the church through:
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Ensuring adequate staffing by managing holidays, sickness and other absence within your team and across the Hubs
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Regular catch-ups which include feedback on quality and output indicators, client outcomes and customer service. Bringing encouragement, challenge and coaching on how to improve these and seeking to empower team members.
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Delivering effective team communication, both written and verbal, to engage staff members in business as usual and aid smooth change management. Demonstrating active ownership of organisational awareness and wider strategy.
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Workload management to facilitate an effective debt service by:
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Collaborating with the Enhanced Support Leads, Enhanced Support In-Team Specialists, the Regional Team Managers and the Senior Hub Delivery Managers to ensure the workload is prioritised to meet agreed Service Level Agreements.
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Participation in the wider Church and Client Support management team. This includes working with other Team Managers in your department, taking ownership of decisions pertinent to your area and covering responsibilities as needed when other managers are absent. Also included is attendance and participation on a directorate wide level and the willingness and ability to lead in that broader context where required.
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Overseeing Specialised Client Support
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Provide strategic oversight and guidance to the wider team of in-team specialists. This includes ensuring appropriate escalation pathways and adherence to best practices in safeguarding and the FCA’s consumer duty regulations.
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Responsibility as a Senior Safeguarding Officer and point of escalation for high risk situations across Service Delivery.
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Being willing at times to speak to clients who are in high risk situations of vulnerability around mental health or domestic abuse.
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Confidence in and experience of speaking about topics of vulnerability and safeguarding.
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Ownership and strategic development of the Person at Risk of Violence procedures at CAP - oversight of current waiting times and development of procedures, such as a self-help pack.
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Overseeing the grants specialists workload
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Oversight of the Grants team workload - engagement with specialist case officers, in particular channelling vulnerable client concerns.
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Building and maintaining strong relationships with new and existing grant funders.
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Budget oversight for grants obtained, with responsibility for coordinating quarterly reports for funders as required.
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Management of Key Stakeholder Connection
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Working alongside key stakeholders in the Agility and Mission & Movement directorates, to ensure the voice of those facing complex and vulnerable situations is integrated within all areas of the organisation.
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Collaboration with Local CAP Workers; amplifying the consistent voice of Enhanced Support through training and information sharing.
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External reporting
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Oversight of the net promoter scores and outcomes for vulnerable clients; contributing to the content of the annual Consumer Duty report and the Foreseeable Harm risk register, representing Enhanced Support in this area.
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Mitigate risk by:
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Proactively identifying and managing risks associated with supporting vulnerable clients, including financial, reputational, and safeguarding risks. Maintain robust processes and procedures to ensure compliance with all relevant regulations and internal policies.
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Foster a healthy team culture within their immediate team and across the department through
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Regular and effective stand-ups and team meetings, which include connections with Local CAP workers.
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Encouraging engagement with wider CAP life and relevant regional events.
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Monitoring, sharing and taking action based on the available data sources
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Bringing encouragement and challenge based on CAP’s cultural values, capturing and celebrating moments of faith.
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Champion the value of personal development by
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Onboarding new staff and supporting them through their probation and sign-off process through regular reviews and goal-setting
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Facilitate team member engagement with CPD training and invest in long-term development through annual appraisals and development reviews
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Invest in their own personal development and attend relevant training within Service Delivery and across CAP
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Staff wellbeing
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Oversight of approvals for Service Delivery clinical supervision referrals.
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Coordination of peer reflective practices groups with external providers.
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Strategic Direction
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Proactivity in seeking out and encouraging continuous improvement, showing the ability to lead through change, leading to service improvements. To be available for general queries, strategic oversight and advice on operational impact during preparation and implementation of new processes and policy updates.
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Work to empower Debt Advisors to feel confident in managing enhanced support cases to meet the demands of our target clients needs
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Any other tasks relating to these or other operational functions of the charity that are seen as necessary by your line manager
Skills required
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Confident decision maker
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Excellent communication at all levels
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Ability to produce excellent results through the use of team dashboards
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Ability to lead a team in actively promoting the cultural values of CAP
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Ability to develop strengths and skills in others
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Ability to challenge poor performance
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Ability to prioritise time, tasks and attention effectively in a pressured environment
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Able to hold a good balance between detail and the ‘big picture’
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Good strategic insight and understanding of organisational aims
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Ability to collaborate across teams and departments
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High emotional intelligence and ability to understand the human factors involved in the role
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Capable of maintaining own emotional wellbeing
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Skilled in techniques that assist in team strategy e.g. problem definition, ideation, LEAN methodologies
Experience:
Essential
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Experience of delivering results in a service based environment
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Experience of having to work using your own initiative
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Experience of supporting vulnerable people
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Experience in a safeguarding coordination role
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Experience of leading and managing a team of staff
Desirable
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Experience of working within Service Delivery, and CAP debt help procedures
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Experience of leading a safeguarding or vulnerable client project.
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Experience of leading teams to meet key objectives or targets
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Mental health first aid training or similar experience
Culture
Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.
CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:
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Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'
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Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.
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Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.
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Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.
Christian Commitment
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The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith
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Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of one's own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
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A responsibility to ensure a safe environment in which CAP services can be delivered.
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Identifying children and adults where there may be safeguarding concerns.
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Following the CAP Safeguarding policy in addressing any concerns appropriately.
Other Responsibilities
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Being willing to pray with each other and fully engaged with our Christ-centred culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
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Attending annual CAP staff conferences and team revive days.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Educational requirements
- A levels or equivalent
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Who we are
Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.
We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.
At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.
Who we're looking for
Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for working with volunteers and supporting people navigating the civil and family courts, then we want to hear from you.
We’re looking for a Service Manager to join our team on a 8-month maternity cover contract.
The role
The Service Manager will be based in the service department, and you’ll be supported by the Head of Service Delivery.
You’ll be working with our university partner, Cardiff University, to recruit, train and supervise a high number of law students to deliver a high-quality service to our Cardiff clients. You'll also be supporting our current long-standing local volunteers, as well as continuing to recruit more local volunteers. You'll pomote the service locally to ensure that our service is accessible and well used.
To apply, please send your CV and a cover letter about why you're the right person for the role via Charity Job.
Please note, that the start date for this role is 12th October 2026.
The client requests no contact from agencies or media sales.
Are you an experienced fundraising professional who thrives on creating memorable experiences, inspiring communities, building lasting relationships and leading people to achieve their best?
Charity People are delighted to be partnering with Zoe's Place Baby Hospice to find their next Senior Events & Community Fundraising Manager. This is an exciting opportunity to join a passionate fundraising team and lead ambitious events and community fundraising activity that helps provide vital care and support to babies, young children and families across Coventry.
Salary: £33,000 - £38,000 per annum depending on experience
Contract: Permanent, 35 hours per week (including occasional evenings and weekends)
Location: Zoe's Place Baby Hospice, Coventry (with travel to events, meetings and community activities as required)
Benefits: 5% employer pension contribution, 27 days annual leave plus bank holidays and Christmas closure, mileage allowance, free onsite parking, Employee Assistance Programme, Death in Service benefit and professional development opportunities.
Zoe's Place:
The UK's only baby-specific hospice charity, providing specialist palliative, respite and end-of-life care for babies and children aged 0 to 5 with life-limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families are supported, and children receive the very best care from dedicated specialist nurses providing round-the-clock support.
About the role:
As Senior Events & Community Fundraising Manager, you'll lead the planning, delivery and growth of a varied programme of fundraising events and community activities. You'll create opportunities that generate income, inspire supporters and strengthen Zoe's Place's presence across Coventry.
Key responsibilities include:
- Leading and developing the Events Fundraiser and Community Fundraiser through effective line management, coaching, regular feedback and performance support.
- Leading fundraising events from concept through to delivery, including budgeting, venue management, suppliers, logistics, risk assessments and compliance.
- Developing events and community fundraising plans, using insight and data to maximise engagement, income and supporter retention.
- Building strong relationships with donors, sponsors, businesses and community groups to secure long-term support.
- Creating compelling partnership opportunities and ensuring excellent supporter stewardship.
- Supporting and inspiring community fundraisers and volunteers to grow income and engagement.
- Monitoring budgets, income performance and KPIs, identifying opportunities to maximise fundraising success.
No two days will be the same. You could be leading a major fundraising event, meeting a community partner, coaching a member of your team, reviewing income performance or developing new ways to engage supporters.
About you:
We would love to hear from you if you have:
- Experience delivering successful fundraising events, campaigns or community fundraising activity.
- Experience of line managing, coaching or mentoring colleagues, with the ability to motivate, develop and support others to achieve their potential.
- A proven ability to build and manage relationships with donors, sponsors, businesses and supporters.
- Excellent communication, presentation and influencing skills.
- Strong project management skills with the ability to manage multiple priorities.
- Experience managing budgets, forecasting income and measuring impact.
- Knowledge of fundraising regulations, GDPR compliance and best practice.
- Experience using fundraising databases or CRM systems.
- A collaborative, positive and proactive leadership style.
- A full driving licence and access to a vehicle.
Most importantly, you'll be passionate about making a difference and motivated by the opportunity to help ensure babies and families receive the specialist care and support they need. If you're excited by creating inspiring fundraising experiences, growing community connections, developing people and making a meaningful impact, we'd love to hear from you.
How to Apply:
Please send a copy of your profile or CV to Priya Vencatasawmy at Charity People as the first step.
Deadline: 9am, 24th August
Interviews: Week commencing 31st August
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
We are looking for a confident, organised and relationship-focused fundraiser. You will have strong hands-on experience of managing and growing Patrons, Friends, membership or similar supporter programmes, alongside the energy and creativity needed to shape the next phase of Individual Giving at the Foundling Museum.
The role will suit someone already taking significant responsibility for recruitment, renewals, stewardship and income growth, who is ready to broaden their skills in Individual Giving and wider fundraising. You will strengthen donor pipelines, identifying supporters with the potential to deepen their engagement.
KEY CRITERIA FOR SUCCESS
After 6 months, the successful candidate will have:
- Established themselves as a trusted and valued colleague within the Museum team, working confidently with colleagues and contributing positively to the developing Development and Communications culture
- Taken confident responsibility for the day-to-day delivery of the Patrons programme and Friends scheme, with clear renewal, stewardship and supporter communications processes in place
- Identified early opportunities to increase recruitment, improve retention and grow income from Patrons, Friends and other Individual Giving activities, as well as supporting other fundraising activities
- ·Strengthened the Museum’s Individual Giving foundations by improving Beacon records, donation processes, supporter journeys, communications and day-to-day ways of working.
KEY RESPONSIBILITIES
a) Patrons and Friends
- Take responsibility for the day-to-day delivery of the Museum’s Patrons programme and Friends scheme, including renewals, administration, communications and coordination
- Build warm, credible relationships with Patrons, Friends and prospective supporters, acting as a key point of contact and ambassador for these schemes
- Drive recruitment, retention and ambitious income growth across Patrons and Friends, with a clear focus on expanding reach, increasing income and strengthening engagement
- Ensure Patron and Friend benefits are delivered consistently and warmly
- Keep both schemes fresh, relevant and connected to the Museum’s wider case for support
b) Wider Individual Giving
- Support and develop wider Individual Giving activity, including donations, lower-level appeals and top-up or repeat giving
- Use ideas, data and insight to grow unrestricted income and improve recruitment, retention, supporter journeys and giving opportunities
- Draft clear, engaging supporter communications, acknowledgement letters and fundraising messages that build affinity, loyalty and giving
c) Stewardship, events and supporter experience
- Support and lead cultivation, stewardship and fundraising events for Patrons, Friends and wider donors, drawing on the Museum’s public programme and tailored opportunities
- Help ensure every supporter interaction is well prepared, reflects the Museum’s values and leaves donors feeling valued, informed and connected to the Museum’s work
d) CRM (Beacon), administration and reporting
- Ensure Beacon supports effective fundraising by maintaining accurate, reliable and useful data
- Oversee the effective processing of donations, memberships, renewals and acknowledgements, ensuring a consistently high-quality supporter experience
- Use reports, lists and updates on income, renewals, activity and supporter engagement to strengthen planning, tracking and decision-making.
e) Wider Development contribution
- Contribute to wider fundraising activity where this supports team priorities, including trusts and foundations, events, corporate partnerships and other Development priorities as needed, offering useful personal development opportunities
- Work collaboratively with colleagues across Finance, Programming, Communications and other teams to support joined-up fundraising and supporter engagement
- Carry out other reasonable duties appropriate to the role and the needs of a small museum team
PERSON SPECIFICATION
a) Experience and knowledge
Essential
- Experience of working in fundraising, membership, development or a closely related supporter-facing role
- Experience of managing Patrons, Friends, membership or similar supporter programmes, including recruitment, renewals, stewardship and income growth
- Experience of supporter stewardship, renewals, donor communications and relationship management
- Experience of using a database or CRM system to manage supporter records, donations, memberships, renewals and acknowledgements accurately
- Experience of supporting or delivering events, mailings or supporter communications
- Experience of working collaboratively across teams and contributing beyond a core programme area where this supports shared priorities.
Desirable
- Experience of working in a museum, gallery, arts, heritage or charitable organisation
- Experience of helping to increase unrestricted income through Friends, Patrons, annual giving, general donations, lower-level appeals or membership schemes
- Experience of other income streams and a willingness to learn, develop and grow
- Experience of writing supporter-focused fundraising copy, appeals or stewardship communications
- Knowledge of Gift Aid, data protection and good fundraising practice
b) Skills, abilities and attitudes
- Excellent interpersonal and written communication skills, with the ability to build warm, credible relationships with supporters, colleagues and stakeholders, and produce clear, persuasive supporter communications
- Creative and entrepreneurial, with the ability to spot opportunities for programmes to feel fresh, distinctive and attractive to supporters
- Excellent administrative and organisational skills, with strong attention to detail and the ability to manage several priorities at once
- A proactive, hands-on approach, with the confidence to take responsibility, work independently and support colleagues positively in a small team
- Confident working with data, reports and routine financial information, with care and accuracy
- A genuine interest in the cultural and heritage sector generally, the Museum’s story, mission and values, and in the role fundraising plays in advancing them
- A clear interest in developing and widening your fundraising skills, with enthusiasm for working in a small museum where you can help shape change and make a visible difference
BENEFITS
- 25 days’ annual leave per year (pro rata) + bank holidays (pro rata) + birthday leave + volunteering leave
- You will be eligible to join a group contributory pension scheme (3 months after your start date)
- Discount from the Foundling Museum Shop and local partner businesses
- Access to season ticket, rental deposit and cycle to work scheme loans (3 months from your start date)
- Free access to partner museums
- Free access to our fully funded Employee Assistance Programme for wellbeing (WISDOM)
- Training support from our online learning platform
Closing date: Monday 10 August, midday
First interview date: wc 17 August
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.
The client requests no contact from agencies or media sales.
Head of Strategic and Tactical Intelligence
Location: London (Hybrid working with 1 day a week in the London office)
Salary: £42,856 - £51,432 per annum
Contract: Permanent, Full-time
Join STOP THE TRAFFIK as their new Head of Strategic and Tactical Intelligence and lead an innovative intelligence function that is helping to disrupt the global business of human trafficking.
This is a unique opportunity to combine strategic leadership, intelligence analysis and commercial thinking to deliver intelligence products that help law enforcement, financial institutions and businesses identify and prevent modern slavery and human trafficking.
About STOP THE TRAFFIK
STOP THE TRAFFIK is a global charity dedicated to preventing vulnerable people from being recruited, trafficked and exploited. Through targeted prevention programmes and innovative intelligence products, the organisation works with governments, businesses, financial institutions and communities around the world to make human trafficking too high-risk and low profit to be viable.
As the organisation continues to grow its intelligence capability, this newly enhanced leadership role will shape the future of its strategic and tactical intelligence function while driving innovation and measurable impact.
The role
Reporting to the Director of Intelligence and Prevention, you will lead a multidisciplinary team of intelligence analysts, data analysts, developers and client managers, ensuring the delivery of high-quality intelligence products that help organisations identify, understand and respond to modern slavery and human trafficking risks.
You will combine strategic oversight with hands-on leadership, overseeing intelligence products, developing new services and technologies, contributing to commercial growth and representing STOP THE TRAFFIK externally with partners and clients. Working as part of the Senior Leadership Team, you will play a key role in delivering the organisation's impact and income ambitions.
Key responsibilities
· Lead and develop STOP THE TRAFFIK's multidisciplinary Intelligence Team.
· Deliver strategic and tactical intelligence products for businesses, financial institutions and law enforcement.
· Develop and implement the organisation's intelligence strategy and structured intelligence cycle.
· Lead the continued development of the Traffik Analysis Hub (TA Hub), STOP APP and future intelligence products.
· Build and maintain strategic relationships with commercial partners and generate new business opportunities through networking, presentations and sector engagement.
· Work across the Senior Leadership Team to achieve organisational impact and income objectives.
· Ensure safeguarding, quality assurance and continuous improvement remain at the heart of intelligence delivery.
About you
You are an experienced leader from an intelligence-led environment who enjoys combining strategic thinking with operational delivery. You are comfortable managing multidisciplinary teams, developing innovative products and translating complex intelligence into meaningful insight that drives action.
You will have:
· Significant experience leading intelligence teams and delivering intelligence-led programmes.
· Strong experience developing strategic partnerships across multiple sectors.
· Excellent communication, presentation and stakeholder engagement skills.
· Proven analytical ability with experience measuring and communicating impact.
· Outstanding written communication skills and the ability to translate complex information into clear, actionable intelligence.
· A collaborative, hands-on leadership style with excellent organisational skills.
· A commitment to innovation, continuous improvement and safeguarding best practice.
· An interest in tackling modern slavery and human trafficking and supporting STOP THE TRAFFIK's mission.
Why join STOP THE TRAFFIK?
This is a rare opportunity to lead an internationally recognised intelligence function where your work will directly contribute to preventing human trafficking around the world. You'll join a passionate, collaborative team committed to innovation, partnership and creating lasting change for vulnerable communities.
How to apply
For the full job description, please contact Faye Marshall or Giuseppe Di Maria at Harris Hill via the apply button or the Harris Hill website.
Closing date – Friday 28th August 2026
Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexual orientation or any other protected characteristic.
The Opportunity
· Are you ready to help drive the growth, resilience, and expanding influence of a vital Welsh charity?
· Daring to Dream supports and promotes the emotional health and well-being of the 1.2 million adults in Wales living with chronic illness. As a values-led organisation, we pride ourselves on being patient-centred, inclusive, collaborative, and compassionate.
· We are seeking a freelancer with mature professional judgment and a deep passion for our mission to work with us as a Senior Associate.
· This is a hands-on, fast-paced generalist role working directly alongside our Founder/CEO. You will play a pivotal contribution in not only assisting in delivering current operations but also in the charity’s transition from its current founder-led operations into a sustainable, resilient, and expanded delivery team across Wales.
Your Core Purpose
Every aspect of this role is dedicated to three critical objectives:
- Raise Awareness: Champion the vital mission, work, and real-world impact of Daring to Dream.
- Engage Stakeholders: Build and nurture critical partnerships across community, public, and corporate sectors.
- Generate Income: Drive financial growth through community fundraising, corporate engagement, and targeted funding bids.
Essential Criteria
To be successful in this role, you must demonstrate:
- Collaborative Chemistry: Ability to work closely and effectively with the CEO.
- Versatile Expertise: A broad, proven set of professional competencies relevant to charity growth.
- Mission Alignment: Total commitment to our values, with a clear understanding of emotional health and its role in living well with illness.
- Ambassadorial Mindset: A constant awareness that you represent Daring to Dream, ensuring every interaction builds trust, engagement, and income.
What You Will Do
This dynamic role balances big-picture strategic evolution with day-to-day operational execution. While specific objectives will be co-created around your unique strengths, your responsibilities will typically include:
- Strategic Support: Work with the CEO to shape organisational development and pilot new initiatives.
- Income Generation: Research and write focused funding bids while identifying corporate and community donation opportunities.
- Partnership & Networking: Represent the charity at networking events to engage businesses and health boards.
- Project Coordination: Oversee project delivery, manage timelines, and support core initiatives (e.g., our Spaces to Talk and Spaces to Sing programmes).
- Operations & Administration: Optimise internal processes, manage databases, and handle daily administrative tasks (ranging from preparing event slides to dispatching merchandise).
What This Role Offers You
- High Impact: Directly influence the growth strategy of a meaningful Welsh charity.
- Autonomy: Enjoy the trust to take full ownership of projects and test innovative ideas.
- Diverse Exposure: Gain comprehensive experience across all facets of non-profit management.
- Long-Term Potential: Opportunity to expand the role and eventually lead a growing team of regional associates.
Application & Appointment Process
- Expression of Interest Window: Monday 20th July – Monday 10th August 2026
- Informal Conversation: Interested applicants must arrange an informal chat with the Founder/CEO before 5:00 pm on Wednesday 12th August 2026.
- Application Submission: Submit your CV (including contact details for two referees) togethering with a covering letter (outlining a) what you will bring to the role & b) why you want to be part of Daring to Dream) by Friday 14th August 2026.
- Shortlisting: The interview panel will meet by Friday 21st August 2026.
- Interviews: Provisionally scheduled for 13:00 on Monday 24th August 2026.
How to Apply
If you have the professional maturity and generalist experience to help us grow our impact across Wales, we want to hear from you. Please contact Barbara Chidgey (Founder & Chair)
How to Apply
If you have the professional maturity and generalist experience to help us grow our impact across Wales, we want to hear from you.
Please contact Barbara Chidgey (Founder & Chair)
The client requests no contact from agencies or media sales.


