We are looking for a passionate and skilled social worker to join our specialist PAC-UK team. You will play a vital role in supporting Adult Adoptees and birth family members, helping them navigate accessing their adoption records and supporting with Intermediary services reuniting families together impacted by Adoption.

With a strong understanding of trauma-informed practice and the lifelong impact of adoption, you will provide expert advice, assessment and support across our specialist adoption services. You will be an excellent communicator, able to build trusting relationships with service users and professionals alike, and committed to delivering high-quality services that make a meaningful difference to people's lives. Working as part of a friendly and experienced team, you will contribute to PAC-UK's reputation for providing sector-leading adoption support.

Main Requirements (for details check the job description and person specification):
Our adult adoption support service works primarily with adopted adults and birth families. Adopted adults can access their records and receive an intermediary service and be supported through a reunion. Birth families are supported at the time of losing children to adoption, and supported with keeping in touch arrangements.

We are looking for a Social Worker who has experience of working directly with those affected by adoption. You will have experience and knowledge of adoption law and practice and able to liaise with partner agencies to deliver the service in Yorkshire, North East Lincolnshire, and North Lincolnshire

Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 8th of October 2026 at 23:59

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Appointments are also subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Services Manager – Complex Needs & Community
Reference number: 381
Responsible to: Chief Operating Officer
Working hours: 37.5 Hours per week
Contract: Maternity cover 1 year, subject to extension
Rate of pay: £39,500 - £42,000 per annum
Working base: The Herts Mind Network Wellbeing Centre closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Bounce Back (hospital services) contracts. As the services grow and develop, other services/projects may sit under this post.

About the role

The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across Hertfordshire county.

As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Chief Operating Officer (COO) you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.

Responsibilities of the post

• Support the COO with effective running of the complex needs and community services.
• Build strong relationships and liaise with commissioners and partner organisations.
• Manage the Flourish contract
• Manage the Bounce Back services which includes A&E link workers, Daylight service, Bounce Back Emergency Department services and Bounce Back inpatient services.
• Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• Support the development of services by promoting and being responsive to changing needs.
• Ensure the embedded influence & participation of lived experience and service users and to actively seek the views and feedback from clients in order to shape and improve delivery.
• Oversee the recruitment and management of client facing staff.
• Embed HMN Safeguarding policies and be a strong safeguarding level 3 champion and manage/support referrals.
• Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
• Monitor outcomes and evaluate the service, ensure all KPIs are met.
• Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
• Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
• Maintain and enhance service delivery standards and effectiveness.
• Apply for funding bids where required and support the COO in writing bids for new projects
• Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
• Support the management of other contracts when required by the COO

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Tuesday 13th October at 5pm
Interviews to be held week commencing October 19th.
N.B. Please quote reference number 381 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

DELIVERY MANAGER – PREVENTION

Contract: PERMANENT
Function/Team: PREVENTION
Location: London, UK
Hours: 40

Reporting to: HEAD OF PREVENTION

Salary: £36,650 – £45,500 – dependent on experience

STOP THE TRAFFIK is a global organisation working to prevent human trafficking and exploitation. We bring together data, intelligence, technology and partnerships to build a deeper understanding of how exploitation operates, where risks are emerging and who is most at risk. This knowledge informs our prevention campaigns and programmes, which use targeted, evidence-led approaches to reach people with relevant information and support before exploitation occurs.

Safer Futures is one of the major pieces of work within STOP THE TRAFFIK’s prevention programme, focused on preventing child exploitation. It brings together a number of connected areas of prevention activity, including regional campaigns, national awareness activity and a youth-centred reporting channel.

Like our wider prevention projects, the work is informed by data, intelligence and evidence about the risks facing communities and the audiences we are seeking to reach. In this context, the It combines targeted communications, partnerships, technology, safeguarding and learning to develop and deliver practical prevention activity.

The work will involve collaboration across STOP THE TRAFFIK, our wider UK network and external partners, with learning and intelligence generated through delivery helping to strengthen the programme over time.

Leadership and Project Delivery

• Lead the day-to-day delivery of Safer Futures, ensuring activity remains on track, aligned to outcomes and responsive to learning throughout delivery.

• Translate objectives into clear plans, priorities, milestones and deliverables.

• Coordinate activity across the different strands and ensure work remains aligned.

• Identify and resolve delivery issues, making recommendations on priorities, sequencing and resources.

• Lead governance, reporting and decision-making processes.

 Planning, Risk & Resources Management

· Maintain the project plan, tracking milestones, resources, expenditure and commitments.

· Identify and manage risks and issues, escalating where appropriate.

· Manage changes to plans, timelines and scope.

· Note, this role will be supported by our parent company’s financial team who will continue to manage payroll, HR records, and sign-off all accounts.

Communications, Campaigns & Public Engagement

• Work with Communications colleagues and partners to plan and deliver targeted public engagement and campaign activity that reaches the intended audiences.

• Use audience insight, evidence and campaign performance to understand what is working and inform delivery.

• Support the development of audience-focused messaging and approaches across relevant channels, including digital and social media.

• Apply campaign learning and performance data to improve future activity and wider programme delivery.

• Support engagement and visibility across the STOP THE TRAFFIK and OASIS school’s network.

Intelligence, Evidence & MEL

• Work with Intelligence, Data and Tech colleagues to bring together relevant intelligence and evidence.

• Lead on Monitoring, Evaluation and Learning and work with colleagues responsible for monitoring, evaluation and learning to track progress and identify what is working.

• Use data, research, feedback and evaluation findings to adapt delivery and inform future work.

 Partnerships & Stakeholder management

• Build effective relationships with schools, government and statutory services, NGOs, community organisations, researchers and other partners.

• Coordinate partner contributions and ensure relevant expertise is brought into delivery.

• Represent STOP THE TRAFFIK with external partners and contribute to funder relationships and reporting.

Safeguarding

· Ensure safeguarding is embedded across delivery.

· Work with safeguarding colleagues to manage concerns, referrals and escalation.

· Maintain appropriate standards of quality, risk management and child-centred practice.

Benefits:

· A friendly, supportive team environment.

· Access to a healthcare cash benefit scheme (including partner/children coverage).

· Corporate eye-care scheme.

· Life insurance.

· Non-contributory Group Personal Pension Scheme (7% employer contribution).

· 30 days annual leave plus 8 bank holidays (increasing to 33 days with service).

· Cycle to Work Scheme.

· Season Ticket Loan.

· Option to switch 2 bank holidays to suit personal needs.

· Flexible working policy reflecting staff needs.

· In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on website

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role. For further information please visit the Oasis Charity website.

Completed applications should be returned by Monday 28th September. Only applications sent via email will be considered to ensure an equitable review process.

We cannot sponsor applicants for this role.

Registered Charity No. 1127321

Harris Hill is delighted to be working with the MSA Trust to recruit its new Chief Executive Officer.

The Multiple System Atrophy Trust is the UK and Ireland’s leading charity supporting people affected by multiple system atrophy (MSA) – a rare neurological disease with no known cause or cure.

We are here to support everyone affected by MSA including people diagnosed with MSA, carers, family members and friends, and healthcare professionals.

We do this by offering a range of support services, information and education, funding research and raising awareness and advocating for people with MSA.

As Chief Executive, you will:

• Lead the charity forward in its next stage of development.
• Demonstrate exceptional leadership skills, strong financial and operational management capability.
• Have a clear empathy with MSA Trust’s cause.

If you are inspired and excited by what the MSA Trust does, we’d love to hear from you.

Job title: Chief Executive Officer

Salary: circa £70,000 p.a.

Contract: Permanent / Full-time

Location: London, N1 with hybrid working in place

How to apply:

Please review the Recruitment Pack for further information about the MSA Trust, the CEO position and for details on how to apply.

Closing date for applications: 9am Friday 9 October 2026

Both the MSA Trust and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Help Restore the Rivers of the North East 

Tyne Rivers Trust is looking for a proactive and enthusiastic Project Delivery Officer to deliver ambitious river and habitat restoration projects that will help make the North East more biodiverse and resilient to a changing climate. 

We work to restore the rivers of the Tyne and Northumberland, from Cumbria and South Tyneside to the coastal streams around Budle Bay, for the benefit of people and wildlife. Following our expansion to include the Northumberland River catchments, we are entering an exciting period of growth, with increasing opportunities to deliver practical restoration at scale. 

This is a hands-on role for someone who wants to turn restoration plans into action on the ground. You will work alongside our talented technical team, landowners, consultants, contractors and partners to deliver high-quality projects that restore rivers, improve habitats and enhance the health and resilience of our catchments. 

About the Role 

As Project Delivery Officer, you will have responsibility for the delivery of river and habitat restoration projects, taking them from development through consenting, procurement and construction to completion, with support from our Project Delivery Manager and technical specialists. 

The role will involve delivering a range of projects, including river restoration, wetland creation, floodplain reconnection, natural flood management and habitat improvement. Working alongside colleagues with expertise across river, land, species and water management, you will coordinate contractors and consultants, manage budgets, undertake site visits and work with landowners and stakeholders to deliver safe, effective and high-quality restoration projects on the ground. 

There may also be opportunities to deliver commercial environmental projects through our consultancy arm, River Catchment Services, helping to generate vital income for the Trust. 

Key Responsibilities 

Restore habitats 

• Manage contractors, consultants, schedules, procurement and budgets to ensure effective delivery of river restoration, habitat creation, floodplain reconnection, natural flood management and wider environmental improvement projects to completion 

• Deliver all works in line with CDM 2015 regulations 

• Work with landowners, partners and stakeholders to secure permissions and agreements and support effective project delivery.

• Undertake regular site visits, oversee works and resolve issues to ensure projects are delivered safely, on time and to the required standards.

• Manage project documentation, close-out and post-project monitoring, capturing outcomes and lessons to inform future restoration work. 

Work with Landowners, Land Managers and Partners 

• Build positive working relationships with landowners, land managers, partners, consultants, contractors and other stakeholders. 

• Work collaboratively to identify and develop opportunities for river restoration and habitat creation. 

• Communicate technical and practical aspects of restoration projects to a range of audiences. 

• Help identify opportunities to deliver multiple environmental benefits through integrated catchment restoration. 

Project Delivery 

• Maintain project programmes, budgets, risks and reporting requirements for assigned projects. 

• Develop work programmes and delivery plans, identifying emerging risks, delays and resource requirements. 

• Contribute practical delivery input and cost information to funding applications and project proposals. 

• Help develop consistent approaches to project mobilisation, procurement, contractor management and project close-out. 

• Contribute to improving TRT’s project delivery systems and processes as our restoration programme expands. 

About You 

We’re looking for someone who combines practical project delivery skills with a passion for restoring rivers and wildlife-rich habitats. 

You will bring: 

• Experience delivering environmental, river restoration, habitat creation or construction-based projects. 

• Experience managing contractors and consultants and coordinating practical works. 

• Experience working with landowners, farmers, partners or other external stakeholders. 

• Experience developing project programmes, budgets and delivery plans. 

• An understanding of river restoration and habitat creation principles. 

• An understanding of environmental regulations, consenting and planning requirements. 

• A good understanding of CDM Regulations 2015 and construction project delivery. 

• Excellent organisational skills, attention to detail and the ability to prioritise. 

• Strong problem-solving skills and a practical, solutions-focused approach. 

• Good communication skills and the ability to work collaboratively with a wide range of people. 

• A willingness to learn and develop your knowledge and skills. 

Knowledge of natural flood management, wetland creation, fisheries or catchment restoration would be an advantage. Experience of procurement, tendering, GIS or relevant construction qualifications would also be desirable. 

Why Join Tyne Rivers Trust? 

This is an exciting opportunity to join an ambitious environmental charity at a significant point in its development. As our work expands across the North East, you’ll have the opportunity to play a key role in delivering practical restoration projects and helping shape how we restore rivers at scale. 

We offer: 

• Flexible and hybrid working. 

• A supportive, passionate and collaborative team. 

• Opportunities for learning, professional development and career progression. 

• A varied role working across a diverse range of river and habitat restoration projects. 

• The opportunity to work alongside experienced scientists and environmental specialists. 

• The chance to see your work translate directly into practical improvements for rivers, wildlife and communities. 

Interested? 

If you’re a practical and collaborative professional who wants to make a real difference on the ground, we’d love to hear from you. 

Join us and help restore healthier rivers, wildlife-rich habitats and resilient catchments across the North East. 

The Thomson Reuters Foundation is the corporate foundation of Thomson Reuters and an independent charitable organisation dedicated to advancing free, fair and informed societies worldwide. Through the combined power of journalism, legal expertise and data intelligence, the Foundation works to strengthen independent media, improve access to justice, and promote responsible business practices to address some of the world's most pressing challenges.

We are seeking an experienced and proactive Executive Support Team Lead to lead the evolution of our newly centralised Business Support function. This is a unique opportunity to play a key role in shaping a centre of excellence that provides high-quality administrative, financial and operational support across the Foundation.

Leading a small but impactful team, you will drive service excellence, strengthen governance and controls, and deliver efficient, customer-focused support to colleagues across the organisation. You will oversee complex invoicing and billing processes, manage key systems and vendor relationships, and identify opportunities to streamline and improve the way we work.

As we transition from a decentralised administrative model to a more strategic and centralised approach, you will have the opportunity to design and embed best practices, build organisational capability, and help create a scalable support function that enables our teams to maximise their impact around the world. This role is ideal for someone who enjoys combining operational leadership with hands-on problem solving and is excited by the opportunity to build and shape a function for the future.

About the Role

As a Executive Support Team Lead at the Thomson Reuters Foundation, you will:

• Lead, coach and develop the Business Support Coordinator and Invoicing & Billing Analyst, overseeing workload planning, performance management, recruitment, onboarding and ensuring effective service coverage across the organisation.

• Act as a senior subject matter expert for the Foundation's core business systems (including SAP, Ariba and Convera), overseeing training, licensing, user support and escalation management while maintaining appropriate team resilience and back-up coverage.

• Oversee invoicing, billing, payment processing, sales order administration, vendor onboarding and procurement compliance, ensuring accuracy, strong financial controls and adherence to organisational policies.

• Manage organisational subscriptions, approved travel provider relationships, purchasing support and the resolution of financial administration queries, including expense investigations and budget coding issues.

• Lead the continuous improvement of business support processes, systems and documentation, driving greater efficiency, consistency, automation and service excellence across the Foundation.

• Develop and deliver guidance, training and performance reporting for business support services, identifying opportunities for further centralisation and supporting wider Operations objectives.

• Oversee delivery of core administrative services, including executive diary management, travel and event coordination, onboarding and offboarding administration, facilities support, shared inbox management, organisational records and contingent worker administration.

• Provide hands-on support for complex travel arrangements, staff induction activities, organisational website updates and logistics for Foundation-wide events, ensuring a seamless experience for colleagues and stakeholders.

About You

To be a Executive Support Team Lead at the Thomson Reuters Foundation, you will likely have:

• Proven experience in business operations, office management, business support or financial administration, including responsibility for leading and developing teams.

• Strong understanding of invoicing, procurement and financial administration processes, with a track record of ensuring accuracy, compliance and effective controls.

• Experience using ERP and financial management systems, such as SAP, alongside invoicing and payment platforms (e.g. Convera); familiarity with system administration and user support is advantageous.

• Previous experience within a charity, NGO or purpose-led organisation would be beneficial.

• Demonstrated people leadership skills, with the ability to coach, motivate and develop high-performing teams while fostering a collaborative and customer-focused culture.

• Excellent organisational and prioritisation skills, with the ability to manage multiple activities, balance competing demands and deliver results in a fast-paced environment.

• Strong analytical and problem-solving skills, coupled with sound judgement and a continuous improvement mindset focused on enhancing processes, efficiency and service delivery.

• Confident communicator and relationship builder, capable of working effectively with senior stakeholders, programme teams and external suppliers, while handling sensitive and confidential information with discretion and professionalism.

What’s in it For You?

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.

• Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.

• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.

• Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.

• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

About Thomson Reuters Foundation

TheThomson Reuters Foundationisthe corporatefoundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and USA, we leverage our media, legal and data driven expertise to strengthen independent journalism, enable access to the law and promote responsible business. Through news, media development, free legal assistance and data intelligence, we aim to build free, fair and informed societies.

Join Liver UK at an exciting point in our development.

Liver UK is the national charity for people affected by liver disease and liver cancer. We provide expert information and support, raise awareness, promote prevention and earlier diagnosis, influence policy and ensure the voices of people affected by liver disease are heard.

Following the coming together of the British Liver Trust and Children’s Liver Disease Foundation, we are now Liver UK: one charity supporting people of all ages and with all types of liver disease.

We have strong foundations, an ambitious strategy for 2026–2032 and a clear goal to make liver health a national priority. We are now moving from a period of transformation into one focused on delivery, growth and impact.

We are looking for an experienced, highly organised and confident Senior Administrator to play a central role in helping our organisation run effectively.

The role

This is much more than a traditional administration role.

You will be at the heart of our day-to-day operations, providing high-quality administrative and operational support across Liver UK and working with colleagues at all levels, including our Senior Management Team.

We are looking for someone who enjoys creating structure, improving processes and finding ways to make how we work more efficient and effective. You will manage a varied workload, keep important actions moving, coordinate organisational processes and help ensure agreed deadlines are met.

You will need to be confident and appropriately persistent. You’ll build good relationships with colleagues, while also being comfortable following things up, challenging constructively and having clear and confident conversations about deadlines, priorities and standards.

You will also provide day-to-day supervision and support to our office-based Apprentice, helping them to organise their workload, develop their skills and build confidence in their role.

What you’ll be doing

· Providing senior administrative and operational support across the charity.

· Coordinating meetings, diaries, travel, events and other organisational activity.

· Managing central telephone and shared email services.

· Proactively following up actions, information and approvals across teams.

· Supervising and supporting our Apprentice and overseeing office-based volunteers.

· Maintaining accurate information within Raiser’s Edge and other organisational systems.

· Supporting data quality, GDPR and records management.

· Managing routine supplier arrangements and office contracts, obtaining good value and negotiating where appropriate.

· Supporting staff technology and systems, including laptops and telephony administration.

· Coordinating our monthly all-staff Touchpoints.

· Supporting office facilities, health and safety, publications and stock.

· Helping improve systems, processes and ways of working across Liver UK.

About you

You will already have significant experience in a busy administration, office operations or organisational support role.

You’ll be exceptionally organised, reliable and comfortable taking ownership rather than waiting to be directed. You’ll be able to manage competing priorities, spot what needs to happen next and see tasks through to completion.

Just as importantly, you’ll have the confidence and interpersonal skills to work effectively with colleagues at all levels, combining diplomacy and positive working relationships with appropriate challenge.

You’ll have strong written and verbal communication skills, excellent attention to detail and good IT skills. Experience of databases, CRM systems or similar organisational systems is important, while experience of Raiser’s Edge, the charity sector or a health environment would be an advantage.

Experience of supervising, coaching or supporting another member of staff, apprentice or volunteer would also be valuable.

You’ll enjoy supporting someone early in their career, providing encouragement, clear expectations and constructive feedback to help them build confidence, develop their skills and succeed in their role.

Why Liver UK?

Liver disease and liver cancer are among the UK’s fastest-growing and most under-recognised health challenges. They affect people of all ages, and the need for earlier diagnosis, better treatment, prevention and support has never been greater.

This is an opportunity to join a committed national charity at an important point in its development and to take on a role where strong organisation behind the scenes has a real impact on what the wider charity can achieve.

Please apply through CharityJob with your CV and a covering letter explaining why you are interested in the role and how your experience meets the requirements set out in the Job & Person Specification.

We will review applications and interview suitable candidates as they are received, so we may close the vacancy early. We therefore encourage you to apply as soon as possible.

We are committed to equality, diversity and inclusion and welcome applications from candidates with a wide range of backgrounds and experiences.

We offer a range of benefits for our employees:

• 25 days elective annual leave (FTE), plus bank holidays.
• Life assurance 4x your salary starting from date of employment.
• 5% employer pension contribution, rising to 7.5% at 15 months and 10% at 27 months service (optional on contribution increase).
• BUPA Wellbeing Health Expenses plan; including dental, prescriptions and optical cover.

And many more…

Job Title: Parliamentary and Public Affairs Manager

Reporting to: Director of Campaigns

Line reports: None

Salary: £44,350 per annum pro-rata (£ 35,480 per annum for 4 days per week)

Hours: 4 days (30 hours) or 5 days (37.5 hours) per week, with flexibility over working hours (core hours are 10.00-16.00).

Duration: 1-year contract renewable subject to funding

Start Date: As soon as possible

Location: London/Hybrid – minimum 2 days in the office (core days in the office are Tues & Weds) further office attendance is encouraged

Anti-oppressive statement

Foodrise is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.

Read our full Equity, Justice and Anti-oppression statement.

Inclusive Recruitment

We have an opt-in Enhanced Chance Interview Scheme for candidates who declare a disability and/or are a person of colour and meet the essential criteria of the role profile. The scheme aims to provide a first-stage interview for candidates who meet the essential criteria of the role and opt in to the scheme.

If you would like to be considered under this scheme you must meet the essential minimum criteria for the role as outlined on the job description. You should take time to provide examples that you meet each of the essential criteria in your cover letter. Please ensure you select the relevant tick box on the application page ‘Enhanced Chance Interview Scheme’.

We are always happy to speak to candidates informally about the role before applying and encourage you to do so by contacting us.

About Us

Foodrise is a charity transforming the food system for climate, nature and justice. 

We take bold action to uncover the root causes of injustice in our food system and expose how corporate power exploits people and the planet, while building truly just and resilient alternatives from the ground-up.

We speak truth to power. We take risks. We act where and when others won’t.

From launching legal action and producing hard-hitting research to working directly with local communities, we drive systemic change across food and farming, powered by grassroots energy and backed by the facts.

We exist to say what others won’t, do what others don’t, and never settle for “it can’t be done”. Change is possible, and we are rising to make it happen.

We are based in the UK and the Netherlands. See more about us on our website.

About the Role

The Parliamentary and Public Affairs Manager is a brand-new role for Foodrise. The successful candidate will lead on developing our first public and parliamentary affairs strategy to engage with political representatives and policymakers to advance our campaigning objectives and ensure progress towards our new strategic goals:

• Dismantling the animal industrial complex and supporting the transition to plant-rich food
• Eroding the social licence of large supermarkets and building alternative food economies

Ultimately, this role is about securing wins to meet our vision of a greener, fairer food system, where food is a commons, not a commodity.

This role is key to shaping public policy and legislative outcomes by building relationships, influencing decision-makers, and positioning Foodrise as an ambitious yet trusted voice in Westminster, Holyrood and amongst civil society across the UK. This role will work collaboratively with colleagues across campaigns, so would suit an adaptive candidate with strong communication skills, keen to advocate for Foodrise.

Job Description

Parliamentary and Public Affairs Strategy

• Develop and deliver a public affairs strategy aligned with organisational priorities and campaigns
• Identify and maximise opportunities to influence legislation, policy development, and public debate
• Monitor the UK political landscape, including Parliament, Government departments, and devolved administrations

Political Engagement & Influencing

• Build and maintain strong relationships with MPs, Peers, civil servants, special advisers, and political stakeholders
• Lead engagement with All-Party Parliamentary Groups (APPGs), select committees, and public consultations
• Draft and coordinate parliamentary briefings, speeches, amendments, parliamentary questions and responses
• Work with lawyers to draft proposed legislation and legislative changes in support of our objectives
• Register for the UK lobbying register and keep our account up to date
• Lead high-impact advocacy moments such as parliamentary events, receptions, and policy launches

 Integration of Parliamentary/Advocacy Asks into Foodrise’s Wider Work

• Work closely with campaigns and communications teams to integrate parliamentary and public affairs into campaigns
• Work closely with fundraisers and senior leadership to integrate parliamentary and policy asks in our fundraising and business development
• Ensure consistent and compelling advocacy messaging across all channels
• Provide regular updates and analysis on political developments relevant to the organisation’s work
• Track and evaluate the impact of public affairs activities
• Maintain accurate stakeholder records and engagement logs
• Work closely with our colleagues at Foodrise in the EU to support EU level advocacy where relevant to our campaigns
• Any other relevant tasks as requested by senior colleagues to support the organisation and further our objectives

Ways of Working

• Collaborative by default; independent work is balanced with regular coordination.
• Contribute to the development and embedding of anti-oppressive work across the organisation
• Flexible and adaptable in response to changing priorities.
• Present and available for colleagues, including regular in‑office presence.
• Proactive in communication, planning, and follow‑through.

Person Specification

Essential Knowledge, Experience and Network

• Extensive experience in public affairs, government relations, or political advocacy (at least 7 years’ working experience)
• Strong understanding of the UK political system, legislative processes, and policy-making
• Networks within the UK political and policy systems
• Knowledge of the key issues in food systems, environment and/or climate in the UK

Essential Skills

• Demonstrable experience of influencing political representatives, policymakers and delivering policy or campaign wins
• Excellent writing, analytical and research skills.
• Excellent organisational skills, with strong attention to detail.
• Outstanding communication, interpersonal and presentation skills.
• The ability to work collaboratively; build, maintain and develop flexible working relationships with internal and external stakeholders.

What You Will Bring to Foodrise

• A can-do attitude, flexibility and adaptability, alongside a willingness to pitch in on delivery and help colleagues across the team, recognising that Foodrise is a small, nimble organisation with fast-changing priorities.
• An understanding of anti-oppressive practice and how it applies to Foodrise’s work and the role, and the ability to represent diverse perspectives through the work of the organisation.
• Sharing Foodrise’s values: audacity, collaboration, impact, celebration, solidarity.
• Willingness to undertake some limited travel domestically and abroad.

What We Offer

• Personal training and wellbeing funds
• Regular team socials
• Workplace pension
• Enhanced parental leave
• Enhanced sick leave
• Cycle to Work scheme
• Home & Tech scheme
• Flexible working hours (core hours 10am-4pm)

How to Apply

Please apply via Charity Jobs with:

• Your CV (no longer than 2 A4 pages total) 
• A cover letter (no longer than 1 A4 page) explaining how you meet the criteria in the person specification with examples, and why you would like to work at Foodrise. 

Deadline to apply: 10am, Tuesday 22nd September

Successful candidates for interview will be notified by Thursday 24th September.

Shortlisted candidates will be sent our new strategy ahead of the interview, along with details of an hour-long written task to be completed at home – this will be sent prior to the interview at a time convenient for you.

First round interviews will be held on Thursday 1st October.

Second round interviews will be held on Thursday 8th October.

Sign up to join our Recruitment Q&A Zoom session on Wednesday 2nd September, 12-1pm. Our HR & Operations Manager will talk through the recruitment process and answer any questions you may have. Please note that this session is focussed on the recruitment process. If you have any questions specific to the role, please contact us.

For any questions, access requirements, or if you require the job description in a different format, please contact us.

AI policy – We understand that you may use AI to help with your application, however we want to hear your authentic voice throughout your application.

Purpose of Job
 
The Financial Reporting Manager acts as the principal link between ODI Global’s project-finance and corporate-finance functions. The role ensures that project budgets, Programme Analysis Budgets (PABs), donor income, billing, restricted and unrestricted funds, cash-flow information and project expenditure are accurately reflected in, and reconciled to, the general ledger. The postholder critically reviews financial and project information, investigates inconsistencies between project, budget and accounting data, and ensures corrective action is completed. They provide reliable analysis to support the Head of Finance, Chief Finance Officer, Senior Leadership and Board.

Main Duties and Responsibilities

The Financial Reporting Manager will work closely with the Head of Finance, Chief Finance Officer, finance colleagues, Portfolio Finance Managers, and project teams to deliver accurate, timely and decision-useful reporting across ODI Global.

1.     Financial Reporting Leadership  

• Support the timely preparation and critically review the monthly management accounts, ensuring that project, grant and fund information is complete, accurate and properly reflected in the general ledger.
• Lead the consolidation process for group entities and ensure the reporting of the Entities financials are accurate.  
• Provide the Head of Finance and Chief Finance Officer with clear variance analysis, financial insight and performance commentary for management and Board reporting.
• Improve the usefulness, consistency and clarity of project, grant and organisational financial reporting.
• Coordinate and maintain an accurate and current full-year forecast, supported by documented assumptions and input from finance, programme and project colleagues.
• Analyse organizational and project cash flow, highlighting funding gaps, timing risks and actions required. 
• Develop a framework for monitoring project compliance with both donor and charity requirements.

2. Financial Controls & Governance

• Maintain and improve proportionate preventive and detective controls across project-finance and corporate -finance processes, and escalate material control failures.
• Support the review and improvement of financial controls, risk assessments, delegated authorities and related procedures, ensuring they operate effectively in practice.
• Support the implementation and ongoing operation of the agreed process for deducting margin from projects at source, including reconciliations, guidance and communication with stakeholders. 
• Identify and support targeted improvements to end-to-end finance and programme processes where these will improve accuracy, consistency or efficiency.
• Ensure compliance with internal policies and external regulations regarding charitable operations.
• Work with finance and programme colleagues to ensure that Programme Analysis Budgets (PABs) are accurate, current and reconciled to the general ledger each month.
• Ownership of the use of the Purchase Ordering system
• Ensure relevant payroll and staff-cost information is accurately reflected in project and programme reporting and reconciled to the general ledger
• Prepare, post and reconcile monthly project journals, including accruals, prepayments and other adjustments

3. Audit & Compliance Management

• Maintain audit-ready financial documentation and support internal and external audits relating to financial reporting, projects, grants and controls.
• Monitor the resolution of reporting, reconciliation and control findings, and escalate material or overdue actions to the Head of Finance.

4. Team Development across Finance

• Provide practical guidance to finance and programme colleagues on project reporting, reconciliations, billing, fund accounting and financial controls.
• Promote accountability, transparency and effective collaboration between project, programme and finance teams.

5. Systems, Data & Process Optimisation

• Use finance systems and reporting tools effectively and support targeted technology improvements that strengthen reporting accuracy and controls.
• Ensure that financial and programme data are complete and accurate, and that PAB-to-general-ledger reconciliations are completed, reviewed and resolved each month.
• Contribute to the standardisation and appropriate automation of priority finance processes, with clear ownership and controls.
• Identify recurring data-quality issues, investigate their root causes and implement preventive action to improve future reporting.

Key Skills & Experience

• Professional accounting qualification (ACA, ACCA, CIMA, CIPFA, or equivalent).
• Good analytical and reporting skills
• Excellent communication and stakeholder-engagement skills, with the confidence to explain financial information clearly and constructively challenge finance and non-finance colleagues.
• Practical knowledge of applicable financial reporting standards and regulatory requirements.
• Ability to work autonomously, manage competing reporting deadlines and maintain close attention to detail.
• Hands-on experience maintaining and improving operational financial controls—not solely reviewing or auditing them.
• Experience contributing to finance-system and process improvements that produced measurable gains in accuracy, timeliness or efficiency.

Success Measures

• Monthly management accounts, forecasts and cash-flow reporting are timely, accurate, supported by reconciliations and accompanied by useful commentary.
• Project and PAB balances are reconciled to the general ledger each month, with discrepancies investigated and resolved promptly.
• Management and Board reporting clearly explain financial performance, material variances, cash-flow risks and required corrective action.

We regularly review applications and reserve the right to close an advert early if we identify suitable candidates. To avoid disappointment, submit your application as soon as possible.

Why should you work for us?

ODI Global is committed to developing and supporting diverse and inclusive teams of people who share our passion, where we can all be ourselves and succeed on merit. We welcome applicants from a range of diverse backgrounds including those who experience intersectional marginalisation on the basis of their class, race, gender, sexual orientation, ethnicity, religious identity or belief, marriage and civil partnership, and pregnancy and maternity. We also welcome applications from those living with disabilities.

Benefits
We prioritise the well-being of our employees and offer a comprehensive benefits package designed to support your personal and professional growth. Enjoy a generous annual leave allowance, including public holidays and additional time off during Christmas and New Year. We also recognise the importance of work-life balance and offer flexible working arrangements, remote work options, and study leave to support your professional development.

Our commitment to employee well-being extends beyond annual leave. We provide comprehensive benefits such as maternity, paternity, adoption, shared parental leave, competitive pension schemes and interest-free travel loans. We offer sick pay, an Employee Assistance Program, and staff events and social activities to ensure your physical and mental health.

For those relocating to the UK, we provide relocation assistance to help you settle in. We also promote sustainable commuting with our Cycle to Work scheme and offer union membership to protect your rights and advocate for your interests.

At ODI Global, we believe that a supportive and rewarding work environment is essential for success. Our comprehensive benefits package reflects our commitment to your well-being and professional growth.

For a full listing of benefits, please visit our Careers page.

About ODI Global

ODI Global is a leading global affairs think tank. We inspire people to act on injustice and inequality. We focus on research, convening and influencing, to generate ideas that matter for people and planet.

Head of Policy and Communications

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Head of Policy and Communications 

Location England

£58,212 per annum (pro rata for part time) 

Ref: 114REC 

Part Time - 21 hours per week – we are happy to talk flexible working 

Base: Home based/hybrid, in or commutable to London 

Contract: Maternity Cover 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Strategy and Engagement/ Policy and Communications 

As the Head of Policy and Communications you will lead our policy, communications and influencing work in England, helping to increase support for walking, wheeling and cycling. As a key member of the Policy and Communications leadership team, you will raise the profile of Walk Wheel Cycle Trust, strengthen engagement with supporters and influence decision-makers to create positive change. 

Working closely with senior leaders, you will shape political strategy, develop clear and compelling messages, and build strong relationships with policymakers, partners and stakeholders. You will use evidence, insight and collaboration to influence national policy and help deliver our UK-wide goals. 

This is an exciting opportunity to drive real change by championing healthier, greener and more accessible journeys for everyone. 

What You’ll Be Doing 

• Lead our influencing work with the UK Government and coordinating that with our influencing work with the other three nations, government agencies, mayors and regional policymakers.

• Build trusted relationships with UK Government policymakers and partners who share our goals. 

• Provide strategic advice to the charity’s senior leaders on communications and political risks and opportunities. 

• Lead our UK-wide and England focused media and communications team, building and protecting the charity’s reputation. 

• Working with the Head of Brand and Marketing to plan and implement our supporter engagement campaigns. 

This role is ideal for someone who enjoys leading both communications and public affairs for a cause, working with others internally and externally to achieve positive change. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Extensive experience influencing the UK Government, and the ability to provide strategic advice to senior leaders on political and communications risks and opportunities. This is the most important experience to be successful in this role. 

• Experience working in coalition with other external partners to achieve policy and communications goals. 

• Ability to build positive profile in the media and protect reputation in a crisis. 

• Excellent communication and influencing skills. 

• Successful leader of a multi-disciplinary policy and communications team. 

• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

WellbeingSupport 

• 28 days’ leave per annum plus bank holidays for full-time employees 

• Option to buy an extra week of annual leave (pro-rata for part-time employees) 

• Paid volunteer days to support causes you care about 

• Free, confidential support service available 24/7 

• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

FinancialBenefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays. 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 

• Bike, computer and season ticket loans 

• Discount benefits 

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London). 

• Death in Service benefit – 3 x annual Salary 

Family FriendlyPolicies 

• Enhanced maternity and paternity pay 

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 13 September 2026 

• Interviews will be held via Microsoft Teams during the week of 05 October 2026. To apply, please complete our online application form. 

• We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process. 

• Adjustments are available throughout the application process. 

We're looking for an experienced Management Accountant who is excited by the role finance can play in creating social impact. Working closely with colleagues, senior leaders and trustees, you'll provide the financial insight, forecasting and analysis needed to support effective decision-making, ensure strong financial stewardship, and help us make the best use of our resources to deliver our strategy, Leading with Hope. This is an opportunity to combine technical accounting expertise with a commitment to using finance as a tool for positive change. 

About RMC

RMC Charity (RMC) is an established, award winning, regional charity working across the West Midlands to support newcomers and people facing barriers to accessing services, rights and opportunities.

RMC is a growing and ambitious organisation. As we continue to develop our services, partnerships and organisational infrastructure, we are strengthening the support available to our Senior Leadership Team (SLT) and Trustee Board.

We’re also embarking on an exciting new asset development project, which will represent a significant long-term investment in the organisation and its future. The project is expected to be sizeable and complex, involving a range of external parties, professional advisers, stakeholders and partners, and will develop over the next two years and beyond.

The Senior Executive Assistant will play an important role in supporting the SLT through this period, including helping to coordinate meetings, information, actions and communications involving external parties. The postholder will need to bring structure, organisation and follow-through to a lengthy and evolving programme of work, ensuring that key actions, decisions, commitments and deadlines are effectively tracked.

We are looking for an exceptional Senior Executive Assistant who can operate at a senior level, bring structure and discipline to executive and governance activity, and act as a trusted partner to the SLT and the Board.

This is not simply an administrative role. The postholder will be an important part of how RMC ensures that decisions are followed through, commitments are delivered, information flows effectively and governance remains strong.

About the Role:

The Senior Executive Assistant will provide high-level executive, governance and organisational support to the SLT, working particularly closely with the CEO and Executive Director of Services.

The postholder will manage complex diaries and relationships, support the effective operation of the Trustee Board, prepare high-quality information and reports, and ensure that important actions and commitments do not get lost.

The successful candidate will have the confidence to work with senior leaders and managers, trustees and external stakeholders while maintaining the highest levels of discretion and professionalism.

They will also be someone who is prepared to "keep the executives honest" constructively challenging where appropriate, identifying gaps, following up on commitments and helping the SLT to anticipate and manage organisational risks.

Key Responsibilities

1. Trustee Board and Governance

• Coordinate the effective administration and operation of Trustee Board meetings, including scheduling meetings, preparing agendas and papers, circulating documentation and managing follow-up actions
• Attend Trustee Board meetings and produce accurate, concise and timely minutes and records of decisions
• Maintain an effective system for tracking Board decisions and actions and ensure that these are followed through
• Act as an important conduit between the Trustee Board and SLT, ensuring appropriate information flows between governance and executive leadership
• Support the SLT in maintaining an effective overview of governance requirements, deadlines, decisions and actions
• Maintain appropriate governance records and documentation and support the preparation of relevant papers
• Identify gaps, inconsistencies or emerging governance issues and appropriately flag these to the SLT
• Maintain absolute confidentiality in relation to Board discussions and sensitive organisational matters 

2. Executive Support and Diary Management

• Provide high-level diary management and executive support to the CEO and Executive Director of Services
• Proactively manage complex and competing priorities, identifying diary conflicts and resolving them before they become problems
• Help executives prioritise meetings and commitments according to organisational importance and strategic priorities
• Ensure executives are properly prepared for important meetings by coordinating papers, briefings, agendas and relevant information
• Arrange travel, accommodation, meeting logistics and expenses where required
• Manage meeting schedules involving internal teams, trustees, funders, partners, commissioners and other external stakeholders
• Act as an appropriate first point of contact on behalf of the SLT, maintaining positive and professional relationships
• Support the SLT in coordinating the new asset development project, which will involve a significant programme of work over the next two years and require engagement with a range of external parties
• Coordinate meetings and communications with external professionals, partners, funders, and other parties involved in the asset project
• Maintain an overview of key milestones, deadlines, and dependencies associated with the project and ensure that the relevant members of the SLT are appropriately briefed
• Ensure important commitments, deadlines and follow-up actions are tracked and completed as well as anticipate the needs of the Executives and proactively identify issues before they arise

3. Executive Information and Reporting

• Draft, edit and coordinate reports, briefing papers, presentations and other executive-level documentation
• Compile information from across the organisation and turn it into clear, concise and useful briefings, identifying areas requiring further consideration and raise these appropriately
• Prepare agendas and supporting information for SLT, Senior Management Team (SMT) and other senior meetings
• Attend relevant meetings and produce precise, action-focused minutes and records
• Support the preparation of information for strategy sessions, appraisals and organisational reviews
• Ensure that information presented to senior leaders is accurate, appropriately sourced and clearly communicated

4. Leadership Accountability and Organisational Follow-Through

A key part of this role will be ensuring that decisions and commitments made by the SLT translate into action.

The postholder will;

• Maintain oversight of key leadership and senior management commitments and actions
• Track commitments made to staff, service users, trustees, partners and other stakeholders
• Prompt senior leaders and managers where actions or deadlines are approaching or have not been completed
• Identify gaps between agreed decisions and implementation
• Constructively challenge where commitments appear to be at risk of being missed
• Help the SLT maintain visibility of emerging organisational risks, issues and dependencies
• Support the SLT to maintain oversight of the asset development project, ensuring that key actions, deadlines and dependencies are captured and followed through
• Help coordinate the flow of information between the SLT and the range of external parties involved in the asset project, ensuring that requests, actions and decisions are appropriately followed up
• Help the SLT maintain visibility of emerging organisational and project risks, issues and dependencies
• Escalate concerns appropriately and proportionately
• Support a culture of accountability, transparency and delivery

This will require judgement and courage. The successful candidate must be comfortable respectfully challenging senior colleagues when something does not look right, while maintaining trust and confidentiality.

5. Relationships and Communication

• Communicate confidently and professionally with people at all levels of the organisation
• Contribute to the existing environment where colleagues feel able to share concerns, provide candid information and challenge decisions appropriately
• Handle sensitive conversations with empathy, discretion and objectivity
• Represent the SLT professionally when communicating with internal and external stakeholders
• Maintain appropriate boundaries and confidentiality at all time

Person Specification:

Essential Criteria:

Executive support and organisation

• Minimum 5 years’ experience of providing high-level executive, senior administrative or governance support
• Excellent organisational and time-management skills
• Ability to manage multiple competing priorities and complex schedules
• Exceptional attention to detail and ability to work accurately under pressure
• Experience preparing professional reports, briefings, minutes and correspondence
• Strong written and verbal communication skills 

Governance

• Understanding of effective governance and the relationship between trustees and senior leadership
• Experience supporting Boards, committees or senior-level meetings
• Ability to understand complex information and identify actions, risks and gaps
• Strong understanding of confidentiality and appropriate information handling

Technology

• Strong proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint and Teams
• Confidence using CRM systems, digital collaboration platforms and online meeting tools
• Ability to use technology to improve organisation, information management and workflow

Judgement and Discretion

• Demonstrable ability to handle highly confidential and sensitive information
• Excellent professional judgement and understanding of when information should be shared, withheld or escalated
• Ability to remain calm, balanced and objective in difficult or sensitive situations

Suitable Candidate Leadership Profile

We are particularly interested in people who demonstrate the following qualities:

• High Courage - You will need the confidence to ask difficult questions, challenge assumptions and respectfully tell senior colleagues when something needs attention
• Deep Empathy - You will understand that leadership decisions affect real people. You will listen carefully, understand different perspectives and approach sensitive situations with humanity
• Sharp Objectivity - You will be able to separate facts from assumptions, remain impartial and provide senior leaders with an honest and clear view of an issue – even when that view may be uncomfortable
• Strategic Thinking - You will understand the bigger picture. You will not simply manage diaries and actions; you will understand why they matter, how they connect to RMC's priorities and where a missed action or emerging issue could create wider organisational risk

What Success Looks Like

Within this role, success will mean:

• The CEO and Executive Director of Services are well organised, properly briefed and able to focus on strategic priorities
• Trustee Board meetings are well planned, professional and supported by accurate information and records
• Board and SLT decisions are translated into clear actions and followed through
• Important commitments do not get lost
• Risks, gaps and emerging issues are identified early and appropriately escalated
• Information provided to senior leaders is accurate, concise and useful
• Internal and external relationships are handled professionally and with discretion
• The SLT has a trusted partner who can provide challenge as well as support
• RMC's governance and executive functions operate with greater consistency, discipline and accountability

The Person We Are Looking For

We are looking for someone who is more than an administrator.

You will be highly organised, but also intellectually curious. You will be discreet, but not passive. You will be supportive of senior leaders, but willing to challenge them. You will be empathetic, but able to remain objective. You will be comfortable dealing with detail while keeping sight of the wider strategic picture.

Above all, you will be someone the SLT and Trustee Board can trust completely, someone who will see what needs to be done, make sure it happens, and have the courage to speak up when it doesn't.

Flexibility 

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. This could include data, administrative and/or project support to other cross-organisational departments. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Closing Date:  Thursday 1^st October 2026

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the RMC Charity is unable to provide assistance with this.

Senior Service Manager for Safe Haven
Hours: 30 hours per week. Flexible working options available, and occasional evenings / weekends required
Salary: £45,000 - £48,000 per annum pro-rata, depending on skills and experience
Contract: Fixed Term Contract 6 months
Base: Osney Mead office OX1, hybrid working – with travel to services across Oxfordshire

Who we are, and what we do

We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.

Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.

We won’t give up until everyone experiencing a mental health issue gets both support and respect.

About the Role and the Service

The Safe Haven is a core part of Oxfordshire Mind’s Housing and Safe Haven (Crisis Support) portfolio. We work collaboratively with local health, Mental Health and VCSE services to offers effective, inclusive and responsive support to people experiencing mental health issues or poor mental wellbeing,

Oxfordshire Mind offers a variety of services including:

• Wellbeing Centres throughout the county
• The Information Service, including the information line, website and Oxfordshire Mind Guide publication
• Physical Activity and Wellbeing
• Oxford and Banbury Safe Havens alternatives to NHS support for Mental Health crises
• Embedded workers offering evidence-based 121 support in Primary and Secondary Care in Oxfordshire and Berkshire
• Services for Children and Young People

Open 365 days a year, Oxfordshire Safe Haven is a safe and welcoming space for when it feels like there’s no way out.

The Senior Service Manager for Safe Haven will support the leadership, development and continuous improvement of our Safe Haven, Crisis Alternative Service, readying us for successful retendering while ensuring services are safe, effective, high quality, contractually compliant and aligned with Oxfordshire Mind’s values and strategic objectives.

About You

We are currently looking to recruit a Senior Service Manager and would really welcome applications for it.

We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:

• Experience managing a similar service
• Strong understanding of mental health issues, in particular suicidality, and their impact on individuals, carers and communities.
• Good understanding of clinical and non-clinical mental health services.
• Good working knowledge of safeguarding practice and how to apply it in a relevant setting.
• Good facilitation skills
• Knowledge of voluntary sector leadership or community-based service delivery.
• Commitment to ongoing learning and personal development.
• Substantial experience of leading and managing services and teams.
• Experience of contract monitoring and funder reporting.
• Experience of managing budgets and resources.
• Experience of working to quality assurance and service standards.
• Experience of using feedback to make positive service improvements.
• Experience of effective internal and external partnership working.
• Ability to build rapport and develop trust with a range of people.
• Ability to work well as part of a team and contribute to a collaborative management culture.
• Excellent organisational, IT and administrative skills.
• Ability to manage issues with a solution-focused attitude.
• Ability to support, motivate, develop and appropriately challenge managers and staff.
• Ability to take responsibility, use initiative and work creatively.
• Strong communication and interpersonal skills with staff, partners, funders and the public.
• Knowledge/Understanding of our values

Closing date: 23rd September 2026
Shortlisting date: 24th September 2026
Interview date: 28th September 2026
Interview location: Online via Teams

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

Role: Volunteer and Support Services Lead (Volunteer & Service Operations)

Fixed-term contract (12 months, with possibility of extension)

3 days a week (2.5 days considered for exceptional candidate)

Expected start date October / November 2026, by agreement

£35,000 FTE (£21,000 for 3 days/week)

Location: Remote, with one working day per month in central London

Reports to CEO

About The Loss Foundation

Every year, thousands of adults across the UK turn to The Loss Foundation after the death of someone they love from cancer. At one of the hardest times in their lives, they find a safe place to be understood, connect with others who truly understand, and access specialist support.

Founded by clinical psychologists, The Loss Foundation is the UK's leading charity dedicated to cancer bereavement. Our evidence-informed services are delivered nationally through support groups, workshops, walks and a remarkable community of trained volunteers, ensuring more people can access compassionate support wherever they live. As we continue to grow, we're looking for someone who wants to help shape the next chapter of our support services. You'll join a small, ambitious team where ideas are welcomed, initiative is encouraged and every person makes a meaningful contribution to helping us reach more bereaved people.

About the Role

This is a key role at the heart of The Loss Foundation's support services. A central part of the role is building strong relationships with our extraordinary community of volunteers, ensuring they feel connected to the charity, well supported and equipped to deliver high-quality support. Alongside this, you'll coordinate our programme of bereavement support events and ensure the systems and processes behind our services run smoothly. This is not a clinical or direct bereavement-support role - our support groups and services are delivered by trained volunteers. Instead, you'll enable that support by coordinating our services and providing an excellent experience for the volunteers who deliver them.

We're entering an exciting period of growth. Over the next few years we're expanding our national support services, growing our volunteer community and investing in new ways to reach more bereaved people than ever before. This role will play an important part in making that happen.

Although the role doesn't include formal line management, you'll have real ownership of your area and the opportunity to shape how our services develop. This role would suit someone who enjoys creating structure, building relationships and making a meaningful difference as part of a small, ambitious team.

What Success Looks Like

In your first 3 months you will...

● Learn how our support services and volunteer programme operate.

● Become the main point of contact for volunteers, building trusted relationships with volunteers.

● Take ownership of coordinating our programme of support events.

● Become confident managing the charity's day-to-day operational processes independently.

● Identify at least one opportunity to improve our systems, volunteer experience or service delivery, and begin implementing agreed improvements.

By 6 months you will...

● Have implemented improvements to systems and operational processes.

● Be strengthening and developing the volunteer support cycle.

● Be using insight from volunteers and beneficiaries to continually strengthen our services.
 

By 12 months you will...

● Help shape how The Loss Foundation delivers and grows its support services.

● Lead volunteer recruitment and onboarding.

● Become a key member of a small team helping guide the charity through its next stage of growth.

Key Responsibilities

Volunteer Coordination & Experience

You'll be the main point of contact for our volunteer community, helping volunteers feel informed, valued and well supported.

● Build strong, trusted relationships with volunteers, providing ongoing support and helping them feel connected to and valued by the charity.

● Coordinate volunteer recruitment, onboarding and rotas.

● Maintain volunteer records and day-to-day communications.

● Help shape and continually improve the volunteer experience.
 

Event Coordination

You'll oversee the smooth delivery of The Loss Foundation's programme of support services, ensuring events are well organised, appropriately resourced and delivered to a high standard.

● Coordinate the charity's programme of support groups, workshops, walks and other services.

● Manage event logistics, volunteer allocation and communications.

● Ensure event information is accurate across our systems and website.
 

Process & Systems Improvement

As we grow, you'll help build the operational systems that enable us to support more bereaved people efficiently and consistently.

● Improve systems, processes and automated workflows.

● Monitor service activity and maintain accurate operational data.

● Identify opportunities to improve efficiency and support future growth.

Quality and Service Development

You'll help us continually strengthen our services through feedback and learning.

● Gather and review feedback from volunteers and beneficiaries.

● Recommend improvements to services and volunteer experience.

● Support the appropriate handling of complaints and safeguarding concerns.

About You

This role would suit someone who enjoys building relationships, creating structure, and helping things run smoothly. You'll thrive in this role if you are -

● An excellent organiser who enjoys planning, coordinating and keeping projects on track.

● A warm, approachable communicator who enjoys supporting volunteers and working collaboratively.

● Comfortable managing multiple priorities and solving problems proactively.

● Experienced in managing, coordinating or supporting volunteers, with a track record of building positive volunteer relationships, alongside experience of event, service or operational coordination.

● Confident using digital systems and data, with the curiosity and initiative to learn new platforms, troubleshoot problems and find better ways of working.

● Able to work independently while contributing positively to a small, growing team.

● Motivated by The Loss Foundation's mission and committed to delivering compassionate, high-quality support.

What difference will you make?

You will sit at the heart of The Loss Foundation's support services, ensuring that thousands of people each year receive a warm, compassionate and well-coordinated experience at one of the most difficult times in their lives. By supporting our volunteers, strengthening our systems and helping the charity grow sustainably, you'll play a vital role in enabling us to reach many more people affected by bereavement in the years ahead.

To Apply
Please note: We recently advertised this position, but following some internal changes we have taken the opportunity to review and refine the role. The revised position places greater emphasis on volunteer management and the volunteer experience, and we are therefore re-advertising to reflect this.

To apply, please submit a CV and cover letter outlining your interest in the role and relevant experience via CharityJob.

Interviews will take place remotely on Tuesday 29 September 2026. Candidates progressing from interview may also be invited to a short follow-up conversation before a final appointment is made.

If you have any questions about the role, please feel free to get in touch.