Charity operations officer jobs

Job role: Finance Officer
Salary: Circa £38,000 per annum
Contract: Full-time, permanent (34.5 hours per week)
Location: UK-based, predominantly remote, with attendance at the London office once or twice a month


We're looking for a Finance Officer to join a small and supportive finance team within a well-established not-for-profit organisation with an international reach. This is a great opportunity for someone who enjoys taking ownership of their work, building strong relationships with colleagues, and contributing to an organisation with a meaningful global impact. The role would particularly suit someone who enjoys working in an international environment and supporting financial activities across multiple countries and currencies.

As part of a supportive team, you will play a key role in ensuring financial operations run smoothly and accurately. You'll work closely with colleagues across the organisation, helping to maintain strong financial controls, support decision-making and enable important programmes and services to be delivered effectively.

As the Finance Officer, you will be responsible for:
 

• Managing day-to-day finance activities as part of a small finance team
• Preparing and processing UK and international payments
• Managing weekly payroll and supporting related processes
• Completing balance sheet reconciliations and maintaining accurate records
• Posting journals, including accruals and prepayments
• Supporting month-end activities and maintaining clear audit trails
• Assisting with funding transfers to programme partners across multiple countries
• Working with programme and grant teams on invoicing and finance queries
• Supporting budget holders and colleagues with financial processes and systems
• Providing guidance on purchase orders, coding and approval processes
• Investigating discrepancies and resolving reconciliation issues
• Identifying opportunities to improve processes and strengthen controls

 
 
To be successful in this role, you will have:


Essential

• Strong experience in a finance role with a good understanding of wider finance operations
• Experience preparing and reviewing profit and loss accounts
• Strong balance sheet reconciliation skills
• Good understanding of double-entry bookkeeping
• Purchase ledger experience within an international organisation
• Excellent attention to detail and experience managing financial data
• Ability to work independently and use initiative
• Strong communication and stakeholder management skills
• Confidence explaining financial information and processes to non-finance colleagues
• Experience supporting financial controls, compliance and audit requirements
• Advanced Excel skills, including pivot tables, VLOOKUPs and data analysis

 
Desirable

• Experience working in the charity, not-for-profit or wider voluntary sector
• Experience working in a multi-currency environment
• Experience using Microsoft Dynamics Business Central or similar finance systems

 
Why join?

• Predominantly remote working
• 34.5-hour working week
• 26 days annual leave plus bank holidays, increasing with service
• Generous pension contribution
• Healthcare cash plan and virtual GP access
• Employee assistance programme
• Group income protection and life insurance
• Volunteer day programme

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Title:

Victim Support Casework Team Lead 

Salary:

Actual salary is £27,200 per year (FTE £34,000). 

Contract/Hours:

Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.

Annual Leave:

FTE annual leave entitlement is 23 days pro rata plus public and bank holidays. 

Location:

NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.

About NUM:

National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

Background and Responsibilities:

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support casework. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day tasks include but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.

• Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.

• Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact. 

• Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).

• Onboard and train new members of the casework team.

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Experience of dealing with internal and external complaints and having difficult conversations.

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable:

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

• Ability in languages other than English is beneficial but not required. 

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!

HOW TO APPLY:

Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line. 

Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting. 

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.

Retail Manager – The Hangar

The Wisdom Hospice | Rochester, Kent £32,000 - £34,000 per annum (dependent on experience) 37.5 hours per week 25 days annual leave plus bank holidays

This is no ordinary retail management role.

At The Wisdom Hospice, every sale helps fund exceptional hospice care for local people and their families. The Hangar is our flagship retail destination - a vibrant, large-format store that redefines what charity retail can be.

Forget traditional charity shops. The Hangar is a unique retail experience filled with high-quality donated stock, exciting discoveries, sustainable fashion, homeware treasures, and ever-changing displays. It is a destination for shoppers, bargain hunters, fashion lovers and supporters alike.

We're now looking for an exceptional Retail Manager to lead this thriving store and take it to the next level.

The Opportunity

This is a rare chance to put your own stamp on a high-profile retail operation while directly supporting a cause that changes lives.

We're looking for a creative, commercially-minded leader who can transform donated goods into compelling retail experiences, inspire customers to return time and again, and build a passionate team of staff and volunteers around a shared mission.

The successful candidate will have the vision to see opportunities where others see stock, the drive to exceed targets, and the people skills to create an outstanding customer experience every day.

What You'll Do

Drive Commercial Success

• Deliver and exceed sales and income targets
• Maximise the value of donated stock through effective pricing and presentation
• Create engaging promotions, events and seasonal campaigns
• Seek new opportunities to increase footfall and revenue

Bring Creativity to Life

• Develop eye-catching visual merchandising and store displays
• Create an exciting and inspiring shopping environment
• Use your flair for retail presentation to showcase stock at its full potential
• Support local marketing and social media activity

Lead and Inspire People

• Motivate, coach and develop a team of paid staff and volunteers
• Create a positive, energetic and inclusive culture
• Recruit and retain volunteers who share our passion
• Deliver outstanding customer service standards across the store

Ensure Operational Excellence

• Oversee day-to-day store operations
• Manage stock flow, rotation and gift aid processes
• Maintain excellent standards of health and safety, compliance and cash handling
• Keep the store looking professional, safe and welcoming at all times

About You

We're looking for someone who is as passionate about people as they are about retail.

You'll bring:

• Proven experience in retail management with responsibility for delivering sales targets
• Strong people leadership and team development skills
• A creative eye for visual merchandising and product presentation
• Excellent communication and relationship-building abilities
• Commercial awareness and sound business judgement
• Confidence using social media and digital tools
• A proactive, hands-on approach and a genuine passion for our cause

Experience in charity retail is highly desirable, but we would also welcome applications from talented commercial retail managers looking to move into the charity sector.

Additional requirements:

• Full UK driving licence
• Good standard of education (A-Level or equivalent)
• Enhanced DBS check required

Why Join The Wisdom Hospice?

This is more than a retail management position.

It's an opportunity to lead a store with real purpose, inspire a community of supporters, and generate vital income that helps deliver outstanding hospice care across Kent.

You'll be joining an organisation that is passionate about its mission, ambitious about its future, and committed to finding the right person to help make The Hangar the premier charity retail destination in the region. 

Apply Now

If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.

About Multibank Scotland

Multibank Scotland tackles poverty and waste by redistributing essential goods to people who need them. We work through a network of charities, community organisations and frontline services to provide families and individuals with items such as clothing, toiletries, bedding, baby products, household goods and other essentials.

We currently operate across Fife, Dundee, Perth and Edinburgh, and are expanding into Glasgow. This is an important period of growth for the organisation, and we are looking for an entrepreneurial, practical and relationship-focused person to help us build lasting partnerships and identify new opportunities for impact.

Role Overview

The Head of Partnerships and Development will lead Multibank Scotland’s partnership and development activity.

This is a senior, outward-facing role for someone who can identify opportunities, make clear and compelling asks, build trust quickly and turn ideas into practical partnerships. We are looking for someone who creates momentum and follows opportunities through, rather than someone focused solely on networking or stakeholder management.

The role will lead the day-to-day development pipeline across corporate partnerships, product supply, strategic relationships, expansion opportunities, funding proposals and supporter stewardship.

A central part of the role will be developing partnerships that increase the volume, quality and range of goods available for redistribution. This will include working with businesses, manufacturers, retailers, logistics providers and other organisations to secure donated goods, services, expertise and in-kind support.

The postholder will also help expand Multibank Scotland’s reach. Working closely with the Chief Executive and the Scotland-wide Operations Manager, they will support the development of new partnerships, satellite sites and delivery models across Scotland.

Fundraising will form part of the role, but it is not primarily a traditional fundraising post. The emphasis is on building strategic partnerships that create long-term value, whether through goods, funding, services, expertise, infrastructure or collaboration.

The Chief Executive will continue to lead on overall strategy, major funder relationships, Board reporting, governance, finance and key organisational decisions. The successful candidate will add senior capacity at an important stage of growth, helping to turn external interest and opportunity into delivery and lasting impact.

How to Apply

To apply for the Partnerships & Fundraising Manager role, please submit:

• A current CV, outlining your relevant experience and career history
• A cover letter (maximum two pages), clearly demonstrating how you meet the essential criteria outlined in the person specification and why you are interested in the role Applications close: Sunday 16th August 2026 at 5:00pm

Please download the job description for full details. 

Job role: Finance Officer
Salary: Circa £38,000 per annum
Contract: Full-time, permanent (34.5 hours per week)
Location: UK-based, predominantly remote, with attendance at the London office once or twice a month


We're looking for a Finance Officer to join a small and supportive finance team within a well-established not-for-profit organisation with an international reach. This is a great opportunity for someone who enjoys taking ownership of their work, building strong relationships with colleagues, and contributing to an organisation with a meaningful global impact. The role would particularly suit someone who enjoys working in an international environment and supporting financial activities across multiple countries and currencies.

As part of a supportive team, you will play a key role in ensuring financial operations run smoothly and accurately. You'll work closely with colleagues across the organisation, helping to maintain strong financial controls, support decision-making and enable important programmes and services to be delivered effectively.

As the Finance Officer, you will be responsible for:
 

• Managing day-to-day finance activities as part of a small finance team
• Preparing and processing UK and international payments
• Managing weekly payroll and supporting related processes
• Completing balance sheet reconciliations and maintaining accurate records
• Posting journals, including accruals and prepayments
• Supporting month-end activities and maintaining clear audit trails
• Assisting with funding transfers to programme partners across multiple countries
• Working with programme and grant teams on invoicing and finance queries
• Supporting budget holders and colleagues with financial processes and systems
• Providing guidance on purchase orders, coding and approval processes
• Investigating discrepancies and resolving reconciliation issues
• Identifying opportunities to improve processes and strengthen controls

 
 
To be successful in this role, you will have:


Essential

• Strong experience in a finance role with a good understanding of wider finance operations
• Experience preparing and reviewing profit and loss accounts
• Strong balance sheet reconciliation skills
• Good understanding of double-entry bookkeeping
• Purchase ledger experience within an international organisation
• Excellent attention to detail and experience managing financial data
• Ability to work independently and use initiative
• Strong communication and stakeholder management skills
• Confidence explaining financial information and processes to non-finance colleagues
• Experience supporting financial controls, compliance and audit requirements
• Advanced Excel skills, including pivot tables, VLOOKUPs and data analysis

 
Desirable

• Experience working in the charity, not-for-profit or wider voluntary sector
• Experience working in a multi-currency environment
• Experience using Microsoft Dynamics Business Central or similar finance systems

 
Why join?

• Predominantly remote working
• 34.5-hour working week
• 26 days annual leave plus bank holidays, increasing with service
• Generous pension contribution
• Healthcare cash plan and virtual GP access
• Employee assistance programme
• Group income protection and life insurance
• Volunteer day programme

 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Role Overview

The Assistant Finance Manager supports the Deputy CEO in delivering a high-quality finance function. This role is integral to the day-to-day financial operations of the business, contributing to financial control, reporting, and analysis.  The role also involves supervising junior finance staff and deputising for the Deputy CEO where required.

Key Responsibilities

Financial Control and Governance

· Assist in the preparation and maintenance of the month-end timetable, ensuring deadlines are met.

· Prepare the management accounts, including reconciliations and supporting schedules.

· Review and assist with bank reconciliations and nominal ledger maintenance.

· Complete VAT, fixed asset accounting, and general ledger integrity.

· Assist with payroll processing, HMRC reporting, and pension submissions.

· Contribute to the preparation of year-end statutory accounts and liaise with external auditors.

· Provide cover for finance operations tasks (e.g. loan postings, payments, refunds) as required.

Financial Analysis and Reporting

· Assist in analysing financial performance and investigating variances against budget.

· Track grant utilisation and spend.

· Contribute to KPI reporting, covenant tracking, and reporting to stakeholders.

Budgeting and Forecasting

· Assist in the preparation of budgets and periodic reforecasts.

· Work with budget holders to monitor and challenge expenditure.

· Support short- and long-term cash flow forecasting.

· Assist in monitoring cash position and highlighting risks or shortfalls.

Person Specification

Essential

· Part-qualified or newly qualified accountant (ACA/ACCA/CIMA or equivalent).

· Experience working within a finance function, preferably in a small or growing organisation.

· Strong analytical skills with high attention to detail.

· Good communication and stakeholder engagement skills.

· Ability to manage multiple priorities and meet deadlines.

Desirable

· Previous supervisory or team support experience.

· Strong Excel and financial systems knowledge.

Additional Information

· Hybrid working (approximately 8 days per month in the office)

· Benefits include health plan, life insurance, income protection, flexible working, and retail discounts

Location: Coventry (Meriden Business Park)
Organisation: Fair For You Enterprise CIC
Regulated by: Financial Conduct Authority (FRN: 719715)

Indicative Salary: £37.5k.  Part time working will be considered.

Our Finance team is growing and we are looking to hire a Finance Officer in our London office.

This is an opportunity for an ambitious finance professional who is actively studying towards or completed an ACA, ACCA, or CIMA qualification, with study support provided alongside hands-on experience. The role sits within our Financial Planning & Analysis (FP&A) team, where you will support the production of monthly management accounts, partner with budget holders, and provide valuable financial insight across our Business Services and External Affairs departments.

Important dates to note: Applications close on 6 August 2026. If your profile passes initial screening, you will be requested to submit additional information in the form of three additional questions. The deadline to have your responses to these questions submitted is 10 August 2026 for your application to be fully considered. Please also remember to check our recruitment process section at the bottom of the advert to get acquainted with our recruitment process for this role.

Key Responsibilities

• Running monthly management accounts in our financial planning software– Workday Adaptive, on a timely basis under guidance of Finance Business Partner Manager
• Ensure accurate coding of transactions, respond to queries and provide guidance to budget holders in line with our financial policies and procedures. 
• Support, as appropriate, with annual budget setting, entity budgets and monthly forecasting. 

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• Experience of working with Access Dimensions or other similar accounting packages
• Actively studying for ACA/ACCA/CIMA qualification. Study support provided
• Experience of managing deadlines through a financial month end process
• Knowledge of Microsoft packages including MS Excel

See the job description for a full list of requirements for this role.

Job Benefits

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Are you an experienced Executive Assistant who thrives in a fast-paced environment? Do you enjoy supporting senior leaders, managing competing priorities and keeping everything running smoothly?

An inspiring national charity is looking for a skilled Executive Assistant to provide high-level support to its CEO while also playing a key role in governance, Board support and senior leadership operations.

Permanent | 28 hours per week / Hybrid working (3 days office, 1 day home) / North London / Salary: £31,215 (£39,019 FTE) [
 
Benefits

• Hybrid working with 1 day working from home
• London office with excellent transport links
• Part-time role (28 hours per week)
• Work closely with senior leaders and Board members
• Meaningful role within a values-led organisation
• Supportive and collaborative culture

 
The Role
Working closely with the CEO and Head of CEO Office, you'll manage a complex diary and inbox, coordinate meetings and events, prepare briefings and reports, and act as a key point of contact for senior stakeholders. You'll also support Board and Committee meetings, maintain governance records, and assist with organisational compliance and risk management processes.
 
About You
You'll bring:

• Experience supporting a CEO, Director or senior leader in a busy environment
• Exceptional diary and inbox management skills
• Strong organisational skills and attention to detail
• Excellent communication and minute-taking experience
• Sound judgement, discretion and the ability to manage multiple priorities
• Confidence building relationships with stakeholders at all levels
• Strong Microsoft 365 skills and a proactive approach to problem-solving

Knowledge of charity governance or Board support would be an advantage.

Apply Today

Interviews are scheduled for 6th and 7th August, so early applications are encouraged.

If you're looking for a varied and rewarding Executive Assistant role where you can make a real impact while working at the heart of a purpose-driven organisation, we'd love to hear from you. Apply today or get in touch for a confidential chat.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The General Manager is responsible for the day-to-day leadership, operational management and financial performance of Vision 21 Gloucestershire.

The postholder will oversee the delivery of the charity's trading, environmental and community programmes, ensuring they operate effectively, safely and sustainably. They will lead staff and volunteers, manage operational budgets and resources, and ensure the charity's projects achieve their agreed objectives and impact.

The role combines commercial management of Reclaim Furniture Reuse and the local council bulky waste contract, with oversight of Vision 21's wider programmes, including ‘The Greenhouse’ (charity office and community space), Libraries of Things, Repair Cafés, community growing projects and other sustainability initiatives.

Working closely with the CEO, the General Manager will translate the charity's strategy into effective operational delivery, ensuring the organisation remains financially resilient and community focused.

Key Responsibilities

Operational Leadership

• Lead the day-to-day operation of Vision 21 Gloucestershire.
• Implement organisational objectives and annual plans agreed with the CEO and Trustees.
• Ensure effective communication and coordination across all projects.
• Develop and improve operational systems, processes and procedures.
• Monitor organisational performance and identify opportunities for improvement.
• Preparing annual operational plans
• Reporting KPIs to Trustees
• Supporting business development
• Identifying new income opportunities
• Support the CEO and Trustees through preparation of operational reports, risk registers, policies and annual planning.

Reclaim Furniture Reuse & Trading Operations

• Lead the successful operation and development of Reclaim Furniture Reuse.
• Grow the revenue via new revenue streams including online sales
• Manage the Cheltenham Borough Council bulky waste collection contract.
• Maximise sales, reuse rates, customer satisfaction and operational efficiency.
• Develop volunteer involvement, marketing and online sales opportunities.
• Oversee stock management, logistics, deliveries and collections.
• Ensure the successful relocation and operation of Reclaim at its new premises.

Staff and Volunteer Management

• Line manage operational staff and project coordinators.
• Recruit, support and develop staff and volunteers.
• Conduct supervision, appraisals and performance management.
• Foster a positive, inclusive and high-performing organisational culture.
• Ensure appropriate volunteer recruitment, training and retention systems are in place.

The Greenhouse and Community Programmes

• Oversee the operation and utilisation of The Greenhouse.
• Support the delivery of events, room hire and community activities.
• Ensure funded projects are delivered to agreed outputs and outcomes.
• Oversee the Libraries of Things, Repair Café network and community growing projects.
• Support the development of new programmes, partnerships and earned income opportunities.

Financial Management

• Manage operational budgets and expenditure.
• Work closely with the Treasurer, bookkeeper and CEO to monitor financial performance.
• Produce management information and operational reports.
• Ensure robust financial controls and procedures are maintained.
• Contribute to annual budgeting and financial planning.

Health, Safety and Compliance

• Ensure compliance with health and safety, employment, environmental and charity regulations.
• Maintain organisational policies, procedures and risk assessments.
• Oversee safeguarding, volunteer management and insurance requirements.
• Protect the charity's assets, reputation and operational resilience.

Partnerships and Community Engagement

• Build and maintain positive relationships with partners, funders, local authorities, businesses and community organisations.
• Represent Vision 21 at meetings, events and networking opportunities.
• Support the CEO in developing strategic partnerships and opportunities.

Person Specification

Essential

• Autonomous self-starter: Capable of managing daily operations and executing the strategic plan independently with minimal oversight from the Board.
• Significant experience managing operations, teams or projects.
• Experience managing staff and volunteers.
• Strong financial and commercial awareness.
• Experience managing budgets and organisational performance.
• Excellent organisational and leadership skills.
• Strong communication and relationship-building abilities.
• Ability to work strategically whilst remaining hands-on and practical.
• Commitment to environmental sustainability and community development.
• Full UK driving licence.

Desirable

• Experience within the charity, social enterprise or community sector.
• Experience in retail, reuse, circular economy or waste reduction activities.
• Experience managing contracts or service delivery.
• Knowledge of health and safety and compliance management.
• Experience working with trustees, governance structures or boards.

Key Relationships

The General Manager will work closely with:

• CEO (strategic leadership, fundraising and organisational development)
• Board of Trustees
• Treasurer and Finance Volunteers
• Reclaim staff and volunteers
• Project Coordinators
• Cheltenham Borough Council
• Funders and community partners

Success Measures

The postholder will be expected to:

• Maintain financial sustainability across operational activities.
• Successfully manage Reclaim's relocation and performance.
• Grow volunteer recruitment and retention.
• Increase utilisation and income generation from The Greenhouse.
• Deliver funded project outputs and outcomes.
• Maintain high standards of health, safety and compliance.
• Support the long-term growth and resilience of Vision 21 Gloucestershire.

This is a key role at CADAT, the main aim of the role is to administer and support the HASO Manager to develop and maintain all Learning and Development within the organisation for staff and volunteers. Working closely with the Volunteering and communities Officer and the Citizens Advice (CADAT) Team Leads across the organisation.

Your role will ensure that we have a broad and compliant programme offering training and development needed to enable our teams to undertake their roles. You will focus on delivering high quality support, advice and ensure you contribute to our primary aim of enabling people to have positive health and wellbeing outcomes through utilising any of our services. You will be responsible for supporting the Chief Operations Officer (COO) and the HASO to develop a learning and development strategy across the organisation.

This is a role that requires excellent administration skills and be familiar working to deadlines, great communication skills and excellent attention to detail. However, above all you must like working with a diverse range of people, have tact, patience and understanding when working to support everyone at different levels to complete and understand their training and development obligations.

One day you could be supporting the training and development of a staff team, the next working with an individual volunteer to log onto a course and support their learning plan. The next day you could be liaising with our trustees to ensure they undertake their training obligations or booking venues and trainers for courses….

No two days are ever the same here!

Interview date 26th August 2026

As a busy office, the Systems & Administration Officer plays a central role in the smooth running of MindOut's operations. The postholder will coordinate a range of administrative functions, support the wider team with organisational activities and projects, maintain effective office systems, oversee client and volunteer databases, assist with recruitment processes, and prepare monitoring and performance reports. 

The role serves as a key point of contact for the organisation, responding to enquiries from service users, professionals, volunteers, partners and members of the public. The postholder will provide a professional, welcoming and efficient response across email, telephone and digital communication channels, ensuring enquiries are managed appropriately and directed to the relevant service or team. 

As many people contacting MindOut may be experiencing mental health challenges, emotional distress, discrimination, isolation, crisis or suicidal thoughts, the postholder must be able to respond with empathy, professionalism and sound judgement. The role requires resilience, emotional intelligence and the ability to work within MindOut's safeguarding, risk management and confidentiality procedures while maintaining appropriate professional boundaries.

The postholder plays a key role in creating a positive first impression of MindOut and helping ensure that people seeking support are treated with dignity, respect and compassion from their first interaction with the organisation. 

Role description 

You will have the skills, experience, sensitivity and personal confidence to support all the activities of the charity but will have specific responsibility for: 

Main Tasks 
 

1. All organisational administrative tasks to include word processing, data entry, office procurement and responding to enquiries and requests via phone, email or in person
2. Composing and producing letters, documents, reports and presentations in a range of formats as requested 
3. Collating and maintaining statistical information using databases and spreadsheets
4. Monitor and maintain the quality, accuracy and security of organisational data, ensuring compliance with GDPR and MindOut policies. 
5. Updating MindOut’s website and social media and assisting with producing newsletters 
6. Developing and maintaining office systems, organise and store paperwork, documents and computer-based information.Maintaining and developing filing systems and operational procedures for the secure retention and retrieval of information 
7. Act as a systems champion for the organisation, supporting colleagues with the effective use of databases, Microsoft 365, Lamplight, Volunteero and other organisational systems. 
8. Identify opportunities to improve systems, administrative processes and ways of working that enhance efficiency, compliance and service delivery. 
9. Being responsible for all administration tasks relating to the recruitment, training and induction of staff and volunteers 
10. Undertaking administration tasks relating to finances/accounts such as petty cash reconciliation 
11. Carrying out background research and present findings in subjects which are relevant to the work of MindOut 
12. Organising and attend meetings, events and conferences where appropriate including booking rooms, arranging catering, preparing and circulating papers and taking minutes 
13. Organising mailings and other publicity tasks to promote the work of MindOut 
14. Maintaining strict confidentiality with regard to information given by and information about service users 
15. Coordinate, support and provide day-to-day guidance to administration volunteers, ensuring tasks are appropriately delegated and completed to a high standard. 

Please view attached job description and specification for futher details.

Interviews to be held 12 &13th August.

Job Title:  People Officer – Temporary Position

Reporting to: HR Business Partner

Salary Range: / Hourly Rate:  £35,000 per annum

Contract Type: 3 months Fixed - Term Contract

Location: Hybrid (Able to work from a London or Sheffield based office minimum of 2 days per week) 

Hours/Days per week:35 hours per week, Monday to Friday

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job 

You will be part of the People Team, providing administrative and generalist HR support to the advisory and recruitment functions, helping to ensure the smooth delivery of HR services throughout the employee lifecycle.

The core duty of the People Officer is leading in the day-to-day operation of the HR Service, including recruitment, payroll, changes in terms and conditions, absence, leavers, reporting and wellbeing. You will be responsible for ensuring all aspects of the employee life cycle are supported with.

Please note this is a temporary position to support with current long-term absence within the team.

Duties and Responsibilities

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

Administration

• Administration of HR inbox as part of a shared responsibility
• Maintain and update employee records on SharePoint and HR platform
• Carrying out and tracking ongoing compliance checks, including DBS, right to work and driving licence verification, to ensure compliance records are maintained.
• Prepare and process documentation relating to approved changes to terms and conditions, ensuring compliance with standard operating procedures and accurate record keeping.
• Supporting with formal and informal meetings by arranging, preparing paperwork, setting up and note taking
• Collecting data for payroll and HMRC and providing all starter, leavers, change of terms and conditions information to payroll
• Administration of employee benefits schemes as part of a shared responsibility
• Ensuring full probation cycle is complete on time; including but not limited to,  liaising with managers, booking and completing HR checks ins and saving complete documents to file.
• Complete offboarding including conducting exit interviews where applicable

Recruitment

• Support with end-to-end recruitment; including advertising vacancies, organising interviews and ensuring recruitment processes are followed
• Issue recruitment paperwork and complete pre-employment checks including references and right to work checks
• Arrange and deliver [IA1] new starter inductions where needed
• Administration of the Recruitment inbox as part of a shared responsibility.

Other

• Responding to managers and employees on basic HR advisory support in relation to absence, annual leave and HR processes, escalating to HRBP when needed[IA2] 
• Providing administrative support and assistance with People Team projects and initiatives as required, including coordinating training activities, updating HR documentation and processes, supporting employee surveys, and assisting with engagement, wellbeing and EDIB initiatives.

Any other duties as directed by People Management Team.

Recruitment timeline 

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.  

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

· To work closely with the CEO and the rest of the GWT’s Senior Management Team in prioritising day-to-day activities. Whilst primarily focused on internal activities, the postholder will assist the CEO with external matters, deputising for the CEO as directed.

 

· To take a proactive role in supporting the CEO in strategy development, and to take the lead responsibility for the GWT’s Management Plan.

· To maintain oversight of, and to support, when necessary, the activities of the GWT’s operations in Nepal. To be the office primary link between the staff in GWT(N) and the UK Office, other than for fundraising specific activities, with a particular focus on the arrangement of visits (internal & external) between UK and Nepal and the deconfliction of activity.

· To manage regular meetings of the GWT Senior Management Team and produce a summary for circulation.

· To lead the development of the GWT’s policies and procedures with particular focus on Data Protection and Safeguarding. Develop/maintain/update an ESG policy for the GWT in line with SORP2026.  To act as the GWT’s Data Protection Officer.

· To be responsible for leading organisational development to ensure that the GWT has the structure and staff capacity to deliver against targets.

· To oversee the DCOS’s effective delivery of HR and CPD programmes including recruitment, induction, training, appraisals and disciplinary procedures.

· As Budget Holder for the UK Office, to ensure the efficient and effective running of the UK Office and its associated infrastructure, including the delivery of staff induction and continuation training.

· To prepare and manage the administrative elements of the UK Office budget.

· To oversee the GWT’s IT/Cyber strategy (UK and Nepal) with responsibility for all UK IT procurement and support policies (supported by the Office Manager), and to coordinate and manage all non-fundraising related office contracts.

· To monitor and support the activities of the GWAC in UK, liaising with Headquarters Brigade of Gurkhas as required.

· To liaise with the GWT’s Company Secretary from time to time to produce and distribute Committee/Board/General Meeting packs and take minutes and in the absence (for any reason) of a Company Secretary to carry out the administrative aspects of those functions. In the absence of a GWT Company Secretary, or as required by the relevant Committee Chair(s), act as Secretary to the various GWT Committees.

· To ensure, in close cooperation with the GWT’s Company Secretary from time to time, that the GWT’s governance arrangements are compliant, efficient and meet best practice.

 

Join Small Steps Project as our Executive Assistant 

Are you someone who loves bringing order to busy days, keeping people connected and making things happen behind the scenes?

We're looking for an exceptional Executive Assistant to join the Small Steps Project team and become the operational heartbeat of our award-winning international children's charity.

This is far more than a traditional Executive Assistant role.

You'll work closely with our Managing Director, Board of Trustees, project teams and volunteers, helping to keep the charity running smoothly while supporting fundraising, governance, operations, communications and events.

One day you could be preparing Board papers, the next coordinating our annual Celebrity Shoe Auction, supporting international projects or helping share the incredible stories that inspire our supporters.

If you're highly organised, naturally proactive and enjoy creating calm in a fast-moving environment, we'd love to hear from you.

What we're looking for

• An experienced Executive Assistant, Operations Manager, Office Manager or someone with similar experience.

• Someone who enjoys variety and thrives on managing multiple priorities.

• A confident communicator with excellent organisational skills.

• Someone who wants to use their skills to make a genuine difference.

What we're offering

• Full-time or part-time considered.

• Hybrid and flexible working arrangements.

• School-friendly hours where possible.

• Job share applications welcomed.

• A supportive, collaborative team.

• A varied role with real responsibility and opportunities to grow.

• The chance to work for an award-winning international charity changing children's lives around the world.

At Small Steps Project, we know that exceptional people don't all follow the same career path or work the same pattern. Our team includes working parents and professionals from a variety of backgrounds, and we're committed to creating a flexible and supportive working environment where people can thrive.

If you're looking for a role where organisation meets purpose, and where every day contributes to lasting change, we'd love to hear from you.

To apply, please send your CV and answer three short questions:

1. Why would you like to join Small Steps Project?

2. What experience would you bring to this role?

3. What excites you most about the opportunity?

Together, every small step creates lasting change.