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To successfully lead the Grants team and raise voluntary income from a range of Grantmakers including Trusts, Foundations and local Government grant funders contributing to an overall team target of £1-million +. Working effectively with a grants team of three, and across the organisation, you will meet team annual targets of circa £675,000 through finding new opportunities, building excellent relationships with funders and managing the team effectively. This will lead to more young people reached by Eikon’s services.
Responsibilities
Income generation
· Lead responsibility for raising current annual team target of £675,000 for restricted and unrestricted income
· Work to agreed metrices including an annual target of £220,000 - £250,000/year with a pipeline including statutory, national & regional grant funders (some being invite only).
· Develop and lead networking plan (internal/external) to secure long-term grant and statutory funding opportunities to help increase financial income year on year.
Account Management
· Lead a stewardship framework, ensuring excellent account management of funders across the team (including own portfolio)
· Lead plans for the year, thinking creatively to develop new engagement opportunities such as panels, breakfast meetings and other events
· Collaborate with other leads and managers in the team to maximise opportunities through relationships, for example Major Donors, Corporate partnerships and Individual Givers.
Management
· Line management two staff members (Senior Grants Fundraiser and Trust Fundraiser), creating a positive and supportive working culture supporting them to meet their targets
· Lead on managing pipeline information on Donorfy, being able to pull reports for information and analysis including:
o Provision of data and narrative for monthly team meetings
o Contribution to Board reporting with narrative and pipeline information
o Analysis for annual planning sessions
Quality and standards
· Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.
· Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.
· Prepare relevant Grant Agreements and contractual information.
· Carry out risk assessments for all activities for which you are responsible.
· Carry out required basic due diligence on new funders.
Finance and resources
· Budget responsibility with authorisation up to agreed limits
· Operate within organisational approved budgets, policies and procedures.
Communications and relationships
· Work collaboratively with the Communications Lead to devise annual communications and marketing plans, ensuring Eikon is strategically positioned externally.
· Work collaboratively with service leads ensure new services developed meet funder needs and requirements
Strategy/transformation work
· Lead on developing and delivering annual grants plan
· Participating in a Leads network, contribute regularly to organisation matters including strategies, annual plans and budgeting.
Organisational requirements
· Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times
· Understand and act when safeguarding issues need to be escalated
· · This is a flexible working role. You must be available to attend regular external meetings across Surrey and occasional meetings at Eikon’s New Haw office. Some meetings may take place outside normal working hours or at weekends.
· Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
· Work within Eikon’s internal policies, safeguarding and data protection regulations
· Be responsible for equipment/resources
· To promote, monitor and maintain health, safety and security in the working environment
Helping young people feel safe, heard and supported



The client requests no contact from agencies or media sales.
VCSE Development Lead
Wiltshire Wide | 30 hours per week (4 days) | Fixed-term 3 year contract
Salary: £32,000 FTE (pro rata)
Help Wiltshire's community organisations grow, thrive and make a bigger difference
Community groups and charities are at the heart of stronger, healthier communities. They bring people together, tackle local challenges and create opportunities for those who need them most.
At Wessex Community Action, we're looking for a passionate and proactive VCSE Development Lead to work alongside voluntary organisations, charities and grassroots groups across Wiltshire, helping them develop the skills, confidence and resilience they need to flourish.
This is an exciting opportunity for someone who enjoys building relationships, supporting others to succeed and making a tangible difference in communities.
What you'll be doing
As our VCSE Development Lead, you'll be out in communities across Wiltshire, working directly with organisations at every stage of their journey.
Whether it's helping a new community group put the right foundations in place, supporting a charity to strengthen its governance, or helping an organisation become funding-ready, you'll provide practical advice, tailored support and encouragement that enables local organisations to thrive.
You'll also develop and deliver training, facilitate networking opportunities and connect organisations with partners, funders and wider support networks.
Most importantly, you'll help community organisations become stronger, more sustainable and better equipped to meet local needs.
Who we're looking for
We're looking for someone who:
What we offer
Join us
If you're passionate about helping community organisations develop, grow and create lasting impact, we'd love to hear from you.
Please send your CV and a covering letter (maximum two sides of A4) outlining:
Closing date: Sunday 4 October
Interviews: 12 and 13 October
Our mission as an independent charity, is to provide infrastructure support to the voluntary, community and social enterprise sector across Wiltshire.
The client requests no contact from agencies or media sales.
About the Role
We are looking for a Development Coordinator to support and develop Outside Edge Theatre Company’s fundraising and income generation.
Working closely with the Artistic Director/CEO, Trustees and external consultants, you will play a key role in the day-to-day delivery of fundraising activity, with a particular focus on trust and foundation fundraising, individual giving, corporate relationships, supporter communications and donor stewardship.
This is a newly created role and we welcome applications from candidates interested in taking their first steps in a career in fundraising. Training, strategic support and development opportunities will be provided.
Key Responsibilities
Grant Management
– Research, prepare and write high-quality applications to trusts and foundations.
– Identify new funding opportunities and manage application deadlines.
– Coordinate funder acknowledgements, monitoring and evaluation reports.
– Support the development of statutory contracts and restricted project funding.
Individual & Major Giving
– Support the implementation of a new individual and major giving strategy.
– Analyse donor data to identify engagement and fundraising opportunities.
– Develop fundraising campaigns, donor events and personalised supporter communications.
– Lead supporter stewardship and cultivation events.
– Develop targeted content and approaches for high-net-worth individuals and corporate partners.
Corporate & Challenge Events
– Support the implementation of the corporate and challenge events strategy.
– Develop and deliver challenge events.
– Build relationships with corporate partners and sponsors.
– Support social media and community engagement to recruit challenge event fundraisers.
Communications & Administration
– Oversee the monthly supporter newsletter and other fundraising communications.
– Update donor communications, website and promotional materials.
– Maintain accurate Gift Aid, income and expenditure and fundraising records.
– Keep the development database up to date and use Salesforce and Mailchimp effectively.
– Ensure fundraising systems and procedures are effective and GDPR compliant.
– Prepare fundraising reports and keep up to date with fundraising and charity sector developments.
Person Specification
We are looking for someone with:
– An interest in fundraising or supporter engagement, gained through paid work, volunteering or other relevant experience.
– Excellent copywriting and editing skills, with the ability to adapt communications for different audiences and platforms.
– Experience in an administrative, fundraising, customer service or similar role.
– Excellent organisation, time management and attention to detail.
– Strong communication skills and confidence engaging with a wide range of people, including public speaking.
– Good IT skills; CRM experience is desirable.
– The ability to analyse data and identify trends.
– A positive, inspiring and collaborative approach.
– A passion and commitment to arts with social inclusion at its core.
– The ability to manage a varied workload in a busy, fast-changing environment.
– A willingness to meet the requirements of Outside Edge’s Vulnerable Adults Protection Policy.
– A willingness to support marketing and promotional activity.
We particularly welcome applications from people with relevant transferable skills, even if you do not meet every criterion.
Access & Inclusion
Outside Edge aims to encourage a culture where people can be themselves and be valued for their strengths and we want our team to represent the same diversity of our participants, audiences and artists.
We are keen to hear from a diverse range of candidates from all backgrounds drawing on different perspectives, experience and knowledge. We particularly want to encourage people to apply for this role who have lived experience of being affected by addiction and those who are representative of the diverse communities we serve.
Please feel free to contact us if you require further assistance or would like to submit your application in an alternative format. We will support any access requirements you may have during the recruitment process and ensure that reasonable adjustments are in place as required by the Equalities Act 2010.
Your application and any associated personal information will be stored and processed in accordance with our Data Policy and destroyed after six months. We will keep your equal opportunities form for a period of up to 6 months, after which point the data will be anonymised and aggregated for monitoring purposes. If you are engaged by us, the information you supply will be kept securely and form part of your record with us.
Outside Edge is the UK’s only theatre company and participatory arts charity working with those affected by and at risk of any form of addiction.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Action for Pulmonary Fibrosis
Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.
Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.
We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.
Role Purpose
We are looking for a Senior Education and Events Officer to coordinate and deliver our education and events programme for people affected by pulmonary fibrosis, healthcare professionals and wider stakeholders.
This is a hands-on role at the heart of APF’s work. You will plan and deliver education sessions, webinars, conferences and events, making sure they are welcoming, accessible, well organised and shaped around the needs of the people we support.
You will manage the full attendee journey, from registration and communications through to delivery, feedback and follow-up. You will also coordinate APF’s presence at external conferences, work with speakers, clinicians and partners, and help ensure people who engage with our events can easily access wider APF information, support and opportunities.
We are looking for someone with strong experience of organising events, education sessions, webinars, training or similar activity. You will be highly organised, confident working with a wide range of stakeholders and comfortable managing logistics, digital platforms, databases and attendee communications.
You will also be confident hosting or supporting sessions both online and in person, and able to use feedback and data to improve future activity.
This is a great opportunity to help APF deliver high-quality education and events that give people affected by pulmonary fibrosis practical information, reassurance and confidence throughout their journey.
To apply, please submit a CV and a covering letter of no more than two pages outlining your suitability for the role and how your skills and experience meet the requirements of the job description.
Interviews will be held on a rolling basis, so we encourage interested candidates to apply as soon as possible.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
Join a passionate and committed team driving forward social justice through women-led community organising!
The successful candidate will support Community Savers groups and networks in North Manchester and Wythenshawe achieve their goals for financial and social inclusion, mental wellbeing, community led development, participatory decision-making, and housing and climate justice.
You will work through a community-led process to:
You are:
Please download the application pack for further information and a full job description.
Note that Community Savers is a majority women-led and transinclusive movement that works in alliance with Community Led Action and Savings Support (CLASS). Membership is open to anyone of any gender identity and community action aims to benefit all people in the areas where we work. Leadership and governance structures seek to celebrate and amplify the voices of working class women as those most disadvantaged by the intersecting cost of living, housing and climate crises.
@CommSaversCLASS bring people together to drive social change and reduce inequalities through practical, community-led solutions.


The client requests no contact from agencies or media sales.
10 hours per week | £10,067 per annum pro rata (£35,235 FTE) | Fixed term for 1 year, with possibility of extension | 3% pension
CHOICE IN HACKNEY is looking for an enthusiastic and organised Volunteer Coordinator to develop and coordinate our volunteering programme and support a diverse team of volunteers across the organisation.
You will recruit, induct, train, place and supervise volunteers, including gardeners, befrienders and administrative assistants. You will also support disabled people who want to volunteer, helping them develop their confidence, skills and employment prospects through meaningful volunteering opportunities.
A key part of the role will be matching volunteers with disabled people living in the community. You will assess individual needs, skills, interests, experience and availability to create appropriate and rewarding placements. You will maintain regular contact with volunteers and service users, review placement arrangements, support individual care plans and resolve any issues that arise.
The role also involves maintaining accurate records, gathering feedback, producing reports and working with managers to identify new volunteering opportunities. You will recruit and support a Volunteer Fundraiser and help develop community fundraising initiatives.
We are looking for someone with experience of recruiting and supervising volunteers or staff, supporting disabled people who may be at risk, organising services or projects, administration and partnership working. You will need excellent communication and organisational skills, the ability to motivate volunteers and manage competing priorities, and a good understanding of safeguarding, equality and inclusion.
CHOICE IN HACKNEY is a Disabled People’s Organisation committed to the Social Model of Disability, equality, inclusion and independent living, and welcomes applications from disabled people and people with lived experience.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role: GardenOfLove is a UK-based platform connecting individuals, verified charities, and businesses through giving, volunteering, and community. We're looking for a Partnerships & Business Development Manager to help us grow and manage those relationships as we expand across the charity, university, and corporate sectors.
This is a hands-on, relationship-driven role for someone comfortable moving between long-term trust-building and direct commercial conversations, often in the same week.
What You'll Be Doing
What We're Looking For
Before You Apply: We'd encourage you to explore our website and try the app yourself before applying. We'll ask about your experience with it directly at interview — genuine engagement will come through, and that matters to us more than a generic cover letter.
Compensation: Competitive salary, dependent on experience, plus standard benefits.
Why This Role Matters: This isn't just another platform with a mission statement attached. Kindness staying free, verification-first trust, and community-driven giving are structural choices we've built the business around, not marketing lines. If that's a philosophy you'd genuinely want to represent, not just describe, we'd love to hear from you.
Before applying, please explore our website and try the app yourself. We'll ask about your experience with it directly in the interview, so in place of a generic cover letter, include a short note on what stood out to you about the platform.
The client requests no contact from agencies or media sales.
Location: London, with a minimum of two days per week in the Haig House hub, Borough High Street
Salary: £53,381-£58,818 per annum (inclusive of London Supplement)
Contract: Permanent, full-time, 35 hours per week
The Royal British Legion is looking for an experienced and analytical Senior Acquisition Manager to lead its mass fundraising acquisition activity and drive sustainable growth across multiple channels.
This is a senior role at the heart of RBL’s acquisition strategy, responsible for bringing new supporters into the organisation and creating the foundations for long-term engagement and income. You will lead acquisition across digital, TV, face-to-face and wider campaign activity, ensuring channels work together to deliver a consistent supporter experience. Crucially, you will ensure acquisition is designed as the first stage of an ongoing supporter journey, with clear connections into Welcome, Retention and Growth and a shared focus on building lasting relationships with supporters.
Reporting to the Head of Acquisition and Development, you will define acquisition plans, set priorities and make informed decisions about investment, performance and future growth. Working closely with colleagues across Planning, Product, Digital, Brand and Fundraising, you will use data, insight and audience understanding to identify opportunities, optimise activity and continually improve performance. You will also work closely with colleagues across the wider supporter journey to ensure acquisition activity is coordinated with what follows, creating a cohesive experience from a supporter’s first interaction with RBL onwards.
You will also lead and develop a team of Acquisition Managers and Officers, creating clarity, supporting high performance and embedding new ways of working across the team. Strong stakeholder management will be essential, as you build effective relationships across RBL and with external agencies, while constructively challenging activity to ensure it delivers against wider fundraising objectives.
The ideal candidate will bring significant experience of developing mass fundraising or marketing strategies at scale, strong analytical and commercial skills, and a proven track record of managing teams in complex organisations. You will be confident working with substantial budgets, using data to inform decisions and translating organisational strategy into clear plans and objectives for your team.
This is an opportunity to play a key role in shaping the future of RBL’s mass fundraising, helping to attract and engage more supporters and generate the sustainable income needed to support the Armed Forces community.
Please download the candidate pack [PDF] for full details and how to apply.
Closing Date: Monday, 14th September
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Hours: Full-time
Pay: £42,440 GBP gross per annum (dependent on experience)
Duration: Permanent contract
Location: UK-Med Office, Manchester, UK (hybrid working) with an expectation of approximately 15% international travel/deployment, as required by UK-Med
Can you inspire visionary donors to make lifesaving healthcare possible when disaster strikes?
UK-Med is a frontline medical aid charity founded on the values and expertise of the NHS. For more than 30 years, we have worked towards a world where everyone gets the healthcare they need when emergencies overwhelm local health services. We are verified by the World Health Organization as an Emergency Medical Team a global benchmark of quality and trust. Over the past five years, we have responded to 49 emergencies, often running multiple complex operations simultaneously.
We are looking for an exceptional Philanthropy and Partnerships Manager to help shape the next chapter of UK-Med’s growth by building meaningful relationships with individuals, Trusts and Foundations, and companies who share our commitment to lifesaving humanitarian healthcare.
This is a brand-new role for the organisation demonstrating our commitment to growing sustainable income from private sources and a real opportunity for a talented, resilient fundraiser to make their mark.
This is an exciting time to join us. Over the past 5 years, UK-Med has delivered healthcare to more than 1 million people in emergencies, while our voluntary income has grown significantly. We now want to build on that momentum by welcoming more philanthropists into our mission and creating thoughtful, lasting partnerships with the potential to transform our impact.
You will bring UK-Med’s work to life for current and prospective supporters, connecting their interests and ambitions with opportunities to make a meaningful difference. Working closely with our Director of Fundraising, CEO, trustees and senior colleagues, you will create inspiring opportunities for engagement and ensure every relationship is valued through thoughtful, personal stewardship.
We’re looking for an accomplished relationship fundraiser with experience of developing major donor, Trust, and corporate partnerships and securing significant multi-year income. You will be a compelling communicator and trusted relationship-builder, able to engage people with warmth, credibility and discretion while representing communities affected by humanitarian emergencies with care and dignity.
You’ll join a collaborative and creative Fundraising & Communications team at a pivotal point in UK-Med’s journey, with the opportunity to help philanthropy become an increasingly powerful and sustainable force behind our lifesaving work.
We offer competitive benefits, a friendly working environment and the opportunity to make a real difference through humanitarian work.
How to apply
We strongly recommend that you read the Candidate Information Pack – Philanthropy Manager - August 2026 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Please apply as soon as possible and no later than Wednesday 16th September 2026.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an experienced fundraising leader who can combine strategic thinking with hands-on delivery and take the next step into a broad senior leadership role.
As Head of Income Generation and Communications, you will lead Cosmic’s fundraising, marketing and communications function, with responsibility for sustainable income growth, team leadership and strengthening our profile. You will oversee a varied portfolio spanning community and challenge fundraising, corporate partnerships, major donors, events, volunteering and supporter stewardship, while also setting the direction for our communications, brand and digital activity.
This is a role with real scope to shape our future. You will work closely with the CEO and Trustees, lead a small team and external communications support, and develop a three-to-five-year strategy that turns ambition into clear plans, targets and results.
We are looking for someone with a strong track record in fundraising and income generation, experience of managing people and performance, and the confidence to oversee communications and volunteering strategically. You do not need to be a communications specialist, but you should understand how strong storytelling, supporter engagement and volunteer involvement can help drive income and impact.
Salary: £45,000–£50,000 | Full-time | Permanent | Hybrid, primarily based near St Mary’s Hospital, Paddington
To apply, please submit your CV and responses to the screening questions. You are welcome to include a covering letter if you wish, but this is optional.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Centre Co-ordinator will be responsible for the day-to-day management of the centre, for co-ordinating the planning and delivery of activities, services and events and for our team of centre volunteers.
Working closely with the Treasurer and Trustees, the Co-ordinator will ensure that the centre is maintained as a well-run, welcoming place for local people of all ages, and that it delivers activities to achieve the key outcomes identified in the workplan to be agreed with Trustees.
In the first year in post the Co-ordinator will be expected to strengthen and support our activities for children, young people, families and older people in line with current funding targets.
The role involves engaging with our funding partners, trustees, staff and volunteers and key elements are:
Community Development
This will involve building relationships with community members and with other community agencies and organisations and use the centre to strengthen community relationships.We would expect you to consult with centre users and community members to identify their needs and plan activities and services to meet those needsThe role may involve setting up and growing new clubs and groups to meet the needs of different groups in the village and supporting and encouraging community volunteers to set up community groups and activities which meet specific needs in the village, and provide space for these within the centre.
Centre and Volunteer Management
You must be able to deal professionally with enquiries made by community members, partner agencies and other community organisations either in person, by phone, by e-mail or by other means with regard to use of the Centre and its facilities including, with other staff, taking room bookings including payments and issuing of receipts and to ensure that an accurate bookings diary is maintained.Working with key holders to ensure that arrangements are in place for opening and closing the centre and for preparing the Centre for use. Working with our cleaner to ensure the Centre is clean and well maintained.. Volunteers are very important and we would need you to support the recruitment, selection and training of new volunteers and support current volunteers.
You would need to ensure that all policies and procedures are up to date, implemented and followed and to train and delegate the day to day responsibility for health and safety to staff and volunteers as appropriate.
Fundraising and Financial Management
We would support you to identify funding sources and streams and, with the agreement of the Treasurer, to draft funding bids to secure funding for current and new activities and projects, as well as ongoing core/revenue/capital costs. You would be responsible for properly maintaining the Centre’s monitoring and evaluation processes to ensure data can be collected and collated to provide robust evidence to support funding bids, preparing reports requested by funders [e.g. progress reports, end of grant reports] and to work with the trustees to review funding needs and to agree fundraising targets and plans. Also you would work with volunteers and staff to plan fundraising activities and events to generate unrestricted funding to support Centre running costs and activities and work with the Treasurer to manage the Centre’s finances, including responsibility for: Payments and receipts; Day to day small scale expenditure; Petty cash; Invoices; Records of income and expenditure; Volunteer and other expenses; Spending in relation to specific grants [restricted funding]. Your support would help the Treasurer with the production of financial reports for Trustees.
Partnership Working
We would want you to establish, maintain and grow relationships with local voluntary and statutory sector partner organisations and agencies near us, attend network and partnership meetings as agreed with the Treasurer., identify opportunities for collaborative approaches and joint funding bids with relevant partners and ensure partnership agreements are in place for funded work
Publicity and Promotion
With other staff and volunteers you would ensure that the Centre’s website and social media accounts are regularly updated, provide information about Centre activities via local newsletter/s and social media, circulate information via email networks and partner organisations and be aware regular groups in the Centre ensuring they have information about upcoming activities and new developments.
Closing date for applications is Tuesday 29th September
The client requests no contact from agencies or media sales.
Location: London, with a minimum of two days per week in the Haig House hub, Borough High Street
Salary: £53,381-£58,818 per annum (inclusive of London Supplement)
Contract: Permanent, full-time, 35 hours per week
The Royal British Legion is looking for an experienced and data-minded Senior Growth Manager to lead its supporter growth activity and help turn engagement into long-term income and loyalty.
This is a senior role focused on one of the biggest opportunities within RBL’s mass fundraising programme. You will lead the strategy for Growth, using data and supporter insight to shape targeted cross-sell, upsell and reactivation activity across individual giving. The focus will be on understanding what supporters need, when they are most likely to engage and how communications can strengthen the individual giving supporter experience while increasing lifetime value.
Reporting to the Head of Acquisition and Development, you will define Growth plans, set priorities and use performance data to understand what is working and where there is potential to improve.
Working closely with colleagues across Acquisition, Welcome, Retention, Planning, Data, Events, Legacies and other areas of Fundraising, you will help create a consistent supporter experience and ensure Growth activity contributes to wider fundraising objectives.
You will also lead and develop a Growth Manager and two Growth Officers, creating clarity, supporting high performance and ensuring the team has the insight and focus needed to deliver. Strong stakeholder management will be important, as you build effective relationships across RBL and with external agencies, bringing together different teams and priorities to deliver joined-up supporter journeys.
The ideal candidate will bring significant experience of developing and delivering mass fundraising or customer communication strategies, with a strong understanding of individual giving, supporter experience and how data can be used to improve engagement and income.
You will have proven experience managing teams, working with complex programmes and budgets, and using insight to make informed decisions about audiences, communications and performance. You will be comfortable translating strategy into clear plans and measurable outcomes, while influencing stakeholders across a large and complex organisation.
This is an opportunity to shape how RBL builds stronger relationships with its supporters beyond their initial engagement, using data, insight and a clear understanding of supporter needs to increase loyalty, sustainable income and long-term value in support of the Armed Forces community.
Please download the candidate pack [PDF] for full details and how to apply.
Closing Date: Monday, 14th September
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an inspiring and strategic Head of Services and Engagement to ensure our services are impactful, accessible and centred around the needs of people living with arthritis.
The Role
Hybrid: Two fixed days in London office (Mondays and Wednesdays), three days at home.
The Head of Services and Engagement will lead the development, delivery and continuous improvement of Arthritis Action’s services and engagement activities. This is a key role responsible for ensuring that people affected by arthritis receive high-quality, evidence-based support and have meaningful opportunities to connect, participate and influence our work.
The postholder will oversee our membership and service portfolio, including community-based activities, self-management support and engagement programmes, ensuring they are effective, inclusive and aligned with organisational priorities. They will also support the creation of a sustainable volunteer model alongside our new Volunteer Manager, enabling volunteers to extend our reach, strengthen communities and increase our impact.
Key Responsibilities
Membership and Service Delivery
· Develop a strong understanding of the member and service user journey, using insight, feedback and data to identify opportunities to improve engagement, satisfaction, retention and outcomes at every stage.
· Oversee and lead on the delivery and continuous improvement of Arthritis Action’s member services, community activities, events, and other programmes.
· Develop approaches to increase access and engagement amongst diverse and underserved communities.
· Implement effective monitoring and evaluation processes to demonstrate impact.
· Work with colleagues to identify opportunities for service innovation, partnership working and growth and fundraising.
Engagement and Community Building
· Develop and implement an engagement approach that strengthens relationships with members, service users, supporters and communities.
· Create meaningful opportunities for people affected by arthritis to participate, connect and share their experiences.
· Work collaboratively with Communications and Fundraising colleagues to maximise awareness, participation and impact.
· Build relationships with community partners and relevant external organisations to extend reach.
Volunteering Strategy and Development
· Help develop Arthritis Action’s volunteer strategy alongside the Volunteer Manager, creating a sustainable model that supports organisational priorities.
· Provide strategic oversight and support to the Volunteer Manager, ensuring effective volunteer recruitment, training, support and recognition.
· Establish appropriate volunteer policies, processes, safeguarding arrangements and systems.
Line Management
· Lead, motivate and develop the Services and Engagement Team.
· Manage budgets effectively, ensuring resources are used efficiently and deliver value.
· Work collaboratively across the organisation, particularly with Communications and Fundraising.
· Represent Arthritis Action externally with partners, stakeholders and sector networks.
Data, Insight and Impact
· Use data, evaluation and feedback to understand service effectiveness and improve outcomes.
· Report meaningful KPIs for services, engagement and volunteering alongside the Services Manager.
· Use CRM and engagement data to improve communication, participation and user experience
Person Specification
Essential
Experience
Skills and Knowledge
Attributes
Desirable
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. . Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Thursday 10th September 2026 at the latest.
First-round interviews will take place by Zoom on Thursday 17th September 2026. Second-round interviews will take place in the London office on Monday 21st September 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief.
Please apply with a CV and Covering Letter. Applications without a covering letter will not be accepted.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.
The client requests no contact from agencies or media sales.