Community research officer jobs

This newly created role will coordinate persuasive proposals and bids with colleagues across the organisation– working to increase the reach of Phoenix Futures. You will support with the development of fundraising initiatives and produce high quality written materials demonstrating the measurable impact of our services on people’s lives.

The Role

As Strategic Development Officer, you will play a key supporting role in advancing our growth strategy across health and social care settings. Working closely with colleagues and partners, you will help to expand our reach across the UK, ensuring our services are available to those that need them.

You will be responsible for preparing and submitting high quality bids and funding proposals, coordinating input from cross functional teams and producing compelling communications materials. Your work will involve gathering evidence, best practice and case studies to showcase our impact as well as supporting fundraising initiatives and marketing analysis.

About You

Reporting directly to the Head of Strategy and Partnerships, you will:

• Be a experienced in bid writing, proposal development and supporting strategic initiatives.
• Be skilled at interpreting reports and data to communicate impact and value in compelling ways.
• Have strong organisation and project management skills with the ability to manage multiple deadlines and coordinate contributions from diverse teams.
• Be comfortable working collaboratively and independently, adapting to changing priorities and supporting colleagues across the organisation.

A detailed job description (role profile) and person specification can be found attached. 

Benefits

• A starting salary of £35,500 with the opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £41,000
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation 
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) 
• Benefits including season ticket loan, pension scheme and life assurance 
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities 
• Continuous training and career development via PXL our dedicated learning management system  
• Access to a 24/7 Employee Assistance programme including telephone and online access 
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. 
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team. 

About Phoenix Futures

The Phoenix Futures Group has 60 years’ experience delivering pioneering psychosocial treatment services. We believe in being the best, which means constantly learning, innovating, and collaborating with partners who share our vision.

Our managers and leaders are guided by a shared set of qualities that shape how we work with colleagues, partners and the people we support. These are: BRAVE, HONEST, VISIBLE, VISIONARY, NURTURING and COLLABORATIVE. These qualities underpin our approach to inclusive leadership, accountability and compassionate practice across Phoenix Futures and support the development of a value aligned culture. 

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity. 

The Interview

Interviews will be held during February/March, if applications are sufficient a first stage process will be held via teams. As the role requires travel to in person events across the country, we do require an in-person interview as the final stage, this will be in London. Full details will be provided to shortlisted candidates.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.

We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.

Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds. 

We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough. 

Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.

The Programme Manager will coordinate and drive delivery of the North Central London Gambling Harms Reduction Alliance, a major two-year initiative involving partners across all five NCL boroughs, NHS, Thrive LDN, voluntary and community sector partners, King’s College London, and people with lived experience.

This role is central to delivering an ambitious, innovative, and highly collaborative public health programme aimed at preventing and reducing gambling-related harms across NCL.

Human Resources Manager (maternity cover)

Salary: £45,000-£50,000 / year

Location: Our offices are in Toynbee Hall, East London, but we welcome applicants from across the UK who do not wish to relocate. You should be willing to travel to our London office for team and project meetings up to six times per year. Project related travel costs will be reimbursed

Hours: Four to five days a week (flexible – minimum 28 hours/ week). The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week)

Contract: Up to one year fixed term contract. Start date March 2026

Benefits: 25 days annual leave plus three office closure days between Christmas and New Year. We also provide two wellbeing days per year. Staff are signed up to one of two pension schemes and access a personalised well-being budget through Better Space. All employees also have access to our Employee Assistance Programme.

About The Young Foundation

The Young Foundation is a not-for-profit organisation driving community research and social innovation. We bring communities, organisations and policymakers together to understand the issues people care about and support collective action to improve lives. We involve communities in research and innovate together to inspire positive change.

About the role

We are looking for an experienced HR professional to lead and run the HR function at both a strategic and operational level, providing expert guidance and leadership across the organisation. You will provide high-level support to the Chief Executive and Chief Operating Officer, ensuring the timely and effective delivery of HR services, both internally and with external partners.

This role is particularly suited to a confident, adaptable HR leader who can support and guide the organisation through a period of significant change, including the transition to a new CEO. You will play a key role in shaping organisational culture, embedding change initiatives, and ensuring HR strategies align with business objectives and values.

The successful candidate will combine strong operational HR expertise with strategic insight, acting as a trusted advisor to senior leaders while maintaining high standards of governance, compliance, and employee experience.

About you

We are recruiting an experienced Human Resources Manager with a strong track record of providing strategic HR leadership at a senior level, ideally within the charity or social impact sectors. You should have extensive experience in employee relations, performance management, and organisational development, with the ability to advise senior leaders and resolve complex HR issues with discretion and professionalism.

This role would suit a motivated self-starter with a passion for the work we do, someone who can work independently while also influencing and collaborating with senior teams and trustees. You will have a deep understanding of inclusive recruitment, employment law, payroll, pensions, and HR systems.

You should be a proactive, CIPD Level 7-qualified professional (or equivalent senior-level experience) with the ability to embed equality, diversity, and inclusion into all aspects of HR practice. Strong stakeholder management, strategic thinking, and the ability to turn people insights into actionable organisational improvements are essential.

Process

This is a two-stage application process. The first stage will involve an interview, and the second stage will consist of an interview and a potential task.

First stage interviews will take place w/c 2 February 2026 (online via MS Teams)

Second stage interviews will take place w/c 9 February 2026 (In-person at our office). There might be an opportunity for final candidates to meet the incoming CEO.

The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

You must have the right to live and work in the UK. Applicants who require a work permit in order to take up employment will not be considered.

The Equality Trust is looking for a motivated and organised Senior Digital Engagement Officer who enjoys working in a high trust, high autonomy environment with remote, supportive line management. We offer a dynamic, friendly team and an empowering and flexible working environment. Equality Trust is committed to diversity, equity and inclusion in recruitment. We know that organisations with a diverse team perform better, and we particularly welcome applications from those who identify as from the Global Majority, working class, LGBT+, disabled and older applicants.

We’re looking for a Supporter Care Executive to join our team

Salary:  £28,390

Base: Central Edinburgh/hybrid

Hours: Full time and permanent.  35 hours a week (9am-5pm Monday to Friday, with a one-hour lunch break). The office is open 8am - 7pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office. 

Benefits: 10% employer pension contribution; private medical insurance; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks’ fully remote working/year; three days’ paid carer leave/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.  

About the role and why we need you

This is more than a customer service role. As part of our sector-leading Supporter Care Team, you’ll be building meaningful relationships with extraordinary people, our supporters, known as Curestarters. Through warm, honest and respectful communication, whether you’re speaking on the phone, replying to an email or writing a letter, you can take pride in making supporters feel valued and connected to Worldwide Cancer Research.

We are looking for someone who is organised, has great attention to detail while being comfortable juggling a variety of tasks, knowing that strong administration is just as important as meaningful conversations. You’re motivated by doing things well, enjoy supporting fundraising activity, and understand that every interaction is an opportunity to strengthen loyalty and trust.

This role also includes administration of gifts supporters leave in their Wills; these tasks need to be handled with care and sensitivity. Prior experience in this area is not required, and full training will be provided.

As the first point of contact for Worldwide Cancer Research, you’ll be a positive ambassador for our Curestarters and our mission. You share our values and are motivated by the chance to play your part in starting new cancer cures.

A. Project Coordinator

We are looking for an experienced, dynamic and motivated Project Coordinator and Admin. Officer to implement a project entitled Tragedy to Legacy:  Preserving the Social Heritage of the Damilola Taylor Trust, working with young people to create:

· A digital archive featuring documents, photos, and materials from across the Trust’s journey.

· Record 15 oral histories with young people, mentors, community leaders, and others involved with the Trust over the  years

· Organise a public exhibition in South London, with an online version, showcasing the Trust’s story and legacy

B. Admin. Officer

· Provide a range of administrative support to enable the smooth functioning of the Trust’s programmes, management and governance for a period of three months.

Roles and responsibilities:

A. Project Coordinator:  Tragedy to Legacy: Preserving the Social Heritage of the Damilola Taylor Trust

· Produce a project delivery and evaluation plan to deliver objectives of the Tragedy to Legacy: Preserving the Social Heritage of the DTT project for approval of DTT trustees.

· Organise information sessions to promote the project and to recruit YP for the Youth Heritage Team (YHT)

· Engage the services of an Oral History facilitator

· Recruit participants with lived experience of DTT’s journey for oral history activities

· Organise Youth Heritage training workshops for the YHT

· Implement project tasks:

1. Establish project steering group; Organise YP to research and collect archival materials; monitor project delivery;

· 2. Direct YP to create oral history story board

· 3.  Support YP to prepare Oral History film shooting schedule

· 4.  Organise shooting of 15 oral histories

· 5. Curate digital archive and edit film footage

· 6. Finalise public exhibition design, liaise with Library/Schools and schedule Public Exhibition event

· 7. Launch digital archive, screen docu-film and launch Public Exhibition

· 8. Prepare project evaluation and impact report and close the project

You will ensure the highest standards of support and safeguarding during delivery of the project.

B.  Administration Officer -role and responsibilities

· Provide administrative support to Trustees and the executive management team and Youth Board

· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records

· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up

Proactively manage our website day-to-day and post to our social media, consulting where necessary

Person specification -Specific experience or skill

KEY: (E) Essential (D) Desirable

A. Project Coordinator

· An excellent understanding and a proven track record of relevant experience working with young people (YP) from inner-city areas of high deprivation (E )

· Demonstrable skills at building effective relationships with young people and professional organisations (E )

· Project management experience, preferably working with YP, using digital tools to archive documents, photos, and artefacts of an organisation’s work. (E )

· Strong influencing and motivational skills; the capacity to get the best out of YP and confidently deal with issues and challenges (E )

· Excellent communicator, planner and problem solver, a strong team player and an exemplary role model (D)

· Self-directed, self-motivated with the ability to work on own initiative to plan and manage workload.  (E )

· Strong IT skills including experience of MS Office system

· Relevant experience of managing YP on community-based projects (E )

· Knowledge of the processes involved in designing, planning, shooting and editing film footage

        Experience of curating digital archives and editing films (E )

· Ability to be flexible, switch roles as required and be dynamic in approach

• Experience of organising own work effectively with limited supervision ( E )

• Experience providing administrative support (E ).

· Experience of working in a charity would be an advantage (E)

• Proficiency in Microsoft 365 including administering a system (E

•  An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing

• Exceptional time and task management skills; calmness under pressure (E 

Knowledge, qualifications

· Knowledge of project management and good administrative practices (E)

· Knowledge of General Data Protection Regulations (E)

· An understanding of safeguarding of children, young people and vulnerable adults (E)

Personal qualities

· Commitment to own continuing personal and professional development

· Commitment to the vision, mission and values of DTT

· Flexibility

· Commitment to effective relationship building and collaboration

· Commitment to safeguarding and dedication to promoting the welfare of young people.

Join Our Team as a Parish and Appeals Fundraiser

Join a small, friendly team. Shape something new. Make a real impact.

We’re looking for a Parish and Appeals Fundraiser to join our growing and supportive fundraising team at an exciting time of development. This is a brand-new role where you’ll help shape our approach to fundraising from the ground up — growing and supporting individual giving in our parishes, helping to build a new CMS, developing diocesan-wide appeals, and co-creating a simple and effective legacy campaign.

You’ll be working in a collaborative, welcoming environment with people who are passionate about making a difference and open to new ideas. We’re looking for someone who enjoys working with people, is organised and detail-focused, and is comfortable working across different platforms.

About the Role

Appointment Type: Full-time, Permanent

Working Hours: 35 hours per week, Monday - Friday, though reduced hours and flexi-time will be considered.

Location: Diocese of Salford Cathedral Centre - 3 Ford Street, Salford M3 6DP

We’re happy to discuss flexible and hybrid working arrangements and are keen to support a healthy work–life balance.

Salary & Benefits: £ 30,131 - £33,406 per annum, 25 holidays, plus statutory bank holidays and 5 Diocesan closure days.

Main Responsibilities

• Work collaboratively with the Senior Fundraiser to refine and roll-out the parish fundraising programme.
• Work collaboratively with the Senior Fundraiser and Deputy Chief Operating Officer to devise and deliver a programme of annual diocesan appeals.
• Develop and deliver clear and engaging content for print, digital, website and social media elements of the appeal.
• Ensure donors and users have an accessible and seamless experience across all channels.
• Ensure projects are delivered within budget, checking and seeking advice where necessary.
• Implement and maintain a diocesan Customer Management System
• Prepare and share donation reports and feedback for each parish programme and diocesan appeal.
• Review and analyse reports to gain insights into donor behaviour and improve future fundraising activity.
• Develop and implement a simple legacy strategy
• Work collaboratively with the Senior Fundraiser and Trust Fundraiser to explore and develop other fundraising income streams.
• Research and keep abreast of industry activity and trends.
• Undertake any other reasonable tasks as required by the department/ diocese.

Safeguarding: The Diocese of Salford is committed to safeguarding and promoting the welfare of children and young people. The post-holder will be expected to contribute to a positive culture of safeguarding within the organisation. All employees of the Diocese are expected to work to promote the safeguarding of vulnerable groups.

They must familiarise themselves with and adhere to the procedures on how to deal with allegations or concerns of abuse and the Church’s Safeguarding Policies and Procedures which can be found at our Diocesan website.

For over 100 years, we have been the central fundraiser and grant maker for maritime welfare. As a truly independent charity, we always put seafarer welfare first.

We’re looking for someone who genuinely cares about people, someone who lights up at the idea of looking after supporters and understands just how important thoughtful donor care is to meaningful fundraising. If you’re enthusiastic, detail‑driven, and love building relationships, you’ll feel right at home with us.

As our Fundraising Officer, you’ll play a vital role in keeping our fundraising engine running smoothly. This isn’t a marketing job, this is real, hands‑on fundraising. You’ll be the person who ensures our donors feel valued, seen, and appreciated. You’ll work across multiple income streams, supporting everything from donation processing to stewardship journeys, helping us maintain the high standards our supporters deserve.

You’ll be joining a small, ambitious, and incredibly committed Development team. A team that truly believes in the work we do and the people we do it for. You’ll need to be comfortable talking to supporters, nurturing relationships, managing details accurately, and getting stuck in wherever needed. If you have a natural warmth, a positive mindset, and pride in doing things well, you’ll thrive here.

Most importantly, you’ll be part of a charity with a unique role in the maritime world, one with a long history, a strong reputation, and a real, measurable impact on the lives of seafarers. This is a brilliant opportunity to grow, learn, and take meaningful steps forward in your fundraising career, surrounded by people who are just as dedicated and driven as you are.

If you’re ready to bring your passion, energy, and commitment to a role where every interaction matters, we’d love to hear from you.

You'll be joining a diverse, friendly, committed team of about 20 staff. We work on a hybrid basis, with a minimum of 3 days per week in the office. There are regular organisation-wide staff meetings at the office to ensure opportunities for people to get to know each other face-to-face, plus smaller departmental team meetings, and cross-organisational working groups.

Turn your passion for the environment into action – help us build a greener workplace and communities.

Sustainability Officer
Location: Birmingham, B15 
Salary: National Minimum Wage
Hours: 35 hours per week
Contract: Fixed Term internship, 12 Months
Starting: 7th September 2026

About Midland Heart

We're a housing association, here to provide safe, affordable homes and to build stronger communities across the Midlands. And we're offering students the chance to join intern in our Sustainability team — where you'll play a part in projects that reduce carbon emissions, improve energy efficiency and make our homes and communities more sustainable.

Your Role:

You'll apply your academic knowledge to real-world challenges and help us achieve our environmental and social goals. Working alongside colleagues across our organisation, you'll gain hands-on insight into sustainability in the housing sector — from retrofit and decarbonisation projects to tenant awareness.

Your day to day will include:

• Supporting data collection and reporting on energy use, carbon emissions and sustainability performance.
• Contributing to research and development of initiatives around energy efficiency, renewable energy and waste reduction.
• Gaining exposure to projects focused on retrofit and improving the sustainability and energy efficiency of our homes.
• Helping create materials for communications campaigns that encourage sustainable behaviours among colleagues and tenants.
• Taking part in project work, mentoring and development activities as part of your internship.

What we're looking for:

• Currently studying (or recently completed) a degree in Environmental Science, Sustainability, Geography, Engineering, or a related discipline.
• A strong interest in climate change, sustainability, and social impact.
• Good analytical and research skills, with confidence using data.
• Ability to communicate findings clearly and engage others.
• Enthusiasm, openness to feedback, and a genuine desire to learn.

Applications close on Sunday 15th February 2026.

Assessment Centre – Shortlisted candidate will be invited to take part in our group assessment event, taking place between 25th – 27th March 2026.

Final Interview – Interview with the hiring manager to showcase your career ambitions.

Start your journey- Start with Midland Heart in September 2026.

Please note that should we reach a desired number of applications, we reserve the right to close the advert ahead of the stated closing date.

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form

No agencies please

Team Manager – Safer Renting

Salary: £38,000 per annum
Contract: Full-time, Permanent
Location:  London SE17 / Hybrid working

Are you passionate about housing justice and protecting renters’ rights? Join Cambridge House as a Team Manager in our Safer Renting Team and make a real difference in the lives of private renters.

As part of our dynamic team, you will:

• Lead and inspire a team of tenancy rights caseworkers, ensuring high-quality advice and casework services.
• Support and develop your team, managing performance and well-being to help them thrive.
• Deliver expert tenancy rights advice and advocacy.
• Shape the future of our service, contributing to research, campaigns, and service development initiatives.

We’re looking for someone with strong leadership skills, a commitment to social justice, and experience in housing advice or casework. If you’re ready to empower renters and drive positive change, we’d love to hear from you.

Why join us?

• Competitive salary of £38,000 per annum
• Permanent, full-time role with opportunities for growth
• Be part of a mission-driven organisation making a tangible impact
• Hybrid and Flexible working arrangements
• Join an organisation with a diverse and incredible group of people providing pioneering and high-quality services.

To apply please download the recruitment pack. .Completed applications  should be emailed to us and must include your CV ( which should include 2 reference contacts)  and a supporting statement outlining your interest and suitabilty for the role . You will also be asked to complete and return our Diversity monitoring form and Criminal Records Declaration form, both of which can be found on our recruitment page. The sucessful applicant will need to undergo a  DBS check (enhanced) .   Interviews will be held on Saturday 14th February 2026.

Your aim will be to lead on developing a fundraising strategy and growing the museums' contributed income accross multiple fundraising channels.

Strategy: working closely with the Chief Executive, you will lead the development of a fundraining strategy to deliver contributed income across individual philanthropists, companies and grant makers.

Research and Prospecting: working alongside the Chief Executive, Development Committee and the Board, you will identify and research prospective people, companies and grant-makers that could support Queer Britain.

Pipeline Management: using our CRM system, you will maintain our pipeline, ensuring records are up to date and accurate.

Cultivation: using the full resources of Queer Britain, you will create cultivation plans that may include informal meetings, tours of the museum, meeting with key members of the team, workshop visits and private dinners.

Making the ask: you will be fearless in asking people to support the museum, and will support the Chief Executive with pitching to companies and writing grant applications. 

Stewarding Supporters: you will ensure that all Queer Britain supporters understand the impact of their donation with a stewardship programm that entertains, engages and encourages renewal.

Our ideal candidate would be:

• an outstanding fundraiser with a track record of securing four and five figure donations
• a fundraising professional experienced in working within at least one of the main areas of fundraising, membership, individual donors, grant makers or corporates.
• someone committed to providing outstanding, engaging and exciting donor and sponsor stewardship.
• someone able to build positive relationshipswith internal and external stakeholders, inclusing museum staff, guest artists, visitors,volunteers and Board members.
• someone excited about the prospect of working in a cultural organisation with inclusive storytelling at the heart of everything we do.
• a dynamic individual with the ability to work independently, yet collaboratively accross the entire organisation.
• someone committed to their own professional development, willing to share their knowledge, skills and experience.
• an excellent communicator, confident with technology.

Job Title: PR & Social Media Officer

Department: Communications (Engagement Group)

Reports to: External Communications Senior Manager

Contract: Full-time, Permanent

Salary: £34,350 - £38,000 (depending on experience)

Location: Hybrid - London, EC1Y and homeworking

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.  Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.

The opportunity:

We are seeking an enthusiastic PR and Social Media Officer to support our external communications, thought leadership initiatives, and events programme, with a particular focus on communicating complex financial and investment-led ideas in a clear, engaging way.

The role will be responsible for executing PR and social media strategies that elevate Better Society Capital's reputation, amplify our thought leadership, and create meaningful engagement with our diverse stakeholder ecosystem, including investors, policymakers, financial institutions, and impact-focused organisations.

This is an excellent opportunity for someone who already has a grounding in finance or financial services communications and is looking to develop specialist expertise within the impact investing sector.

What you will do:

PR Support & Content Creation

• Support the execution of PR strategies and campaigns under senior management guidance

• Help translate technical financial concepts into accessible narratives for non-specialist audiences, while maintaining accuracy and credibility

• Draft press releases, media statements, and thought leadership content relating to investment activity, market development, and financial policy, for review and approval

• Research industry trends across financial services, impact investing, and public policy, identifying credible story opportunities

• Monitor media coverage and compile regular media reports and analysis

• Support communications around investment announcements, fund performance, market data, and research outputs

• Assist with crisis communications planning and response activities

Social Media Management & Content Creation

• Execute daily social media activities across all platforms (LinkedIn and Bluesky)

• Create engaging social media content including graphics, videos, and written posts

• Manage social media calendars and scheduling, ensuring consistent brand voice and messaging

• Monitor social media performance, compile analytics reports, and suggest optimisation strategies

• Stay current with social media trends and platform updates, making recommendations for new approaches

Administrative & Operational Support

• Maintain communications databases and contact management systems

• Coordinate with design and external agencies on communications materials

• Assist with compliance and regulatory requirements for communications

• Provide general administrative support to the communications team

• Other duties as required

What you will bring:

Qualifications & Experience

Essential:

• 1–2 years’ experience in PR, social media, or communications roles within a finance-adjacent environment (e.g. agency clients in financial services, impact investing, asset management, banking, or in-house roles)

• Strong writing and editing skills across multiple formats and platforms, with the ability to communicate financial or investment-related content clearly

• Familiarity with trade & national media landscape in the UK

• Experience creating content for professional and stakeholder audiences, including investors, policymakers, or sector specialists

• Familiarity with the UK investment, charity, or social enterprise landscape

• Confidence working with data, evidence, and financial information to support communications outputs

• Experience with social media management, content creation, and analytics

Desirable:

• Educational background in finance, economics, business, or a related subject, or equivalent professional experience

• Experience working in or for financial services, investment firms, impact funds, or financial PR agencies

• Demonstrable understanding of impact investing, social investment, or sustainable finance

• Experience with graphic design software (Canva, Adobe Creative Suite)

Skills, Abilities and Attributes

• Strong written and verbal communication abilities

• Ability to quickly understand and accurately communicate financial products, investment structures, and market developments

• Strong judgement when handling financially sensitive or market-facing communications

• Comfortable working with senior stakeholders and subject matter experts to shape finance-led narratives

• Creative thinking with strong attention to detail

• Ability to work under pressure and meet tight deadlines

• Proficiency with social media platforms and management tools

• Experience with analytics and reporting tools

• Passionate about social impact and mission-driven work

• Proactive and entrepreneurial mindset with strong work ethic

• Collaborative team player with excellent interpersonal skills

• Adaptable and eager to learn in a fast-paced environment

• Strong attention to detail and commitment to quality

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How to apply:

Closing Date:  11.59pm on Sunday 15 February 2026

Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following:

We want to understand why you are interested in a career here at BSC. As such, please include a short cover letter (1-2 paragraphs maximum) telling us about a time where you tried to do something to create a positive change. What was the goal, did it happen, and what did you learn about yourself along the way?

Your CV and statement will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.

NB we screen for answers and CVs generated by Gen AI. To get a 5 star score, we ask that your statement and CV are authentic and reflect your own knowledge, skills and motivations.

Interviews

Round 1 virtual interviews: w/c 23 February 2026

Round 2 in-person interviews: w/c 02 March 2026

We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.

We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch

 Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: We are unable to provide sponsorship for this role. Candidates need to have the existing right to work in the UK

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch

About Us
Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.

At the heart of our work, are our partnerships; many of which have spanned decades.  Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.

We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters.  Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.

Key details

• Salary: £30,000 pro rata
• Hours: 14 hours per week (2 days), ideally Wednesday and Thursday
• Strong possibility of increasing to 21 hours (3 days) in future
• Option to work up to 8 additional paid event days per year (e.g. WOMAD), reviewed annually
• Reports to: Executive Director
• Contract: Permanent, subject to successful 6-month probation
• Annual leave: 25 days (pro rata)
• Pension: Auto-enrolment after 6 months, with 3% employer contribution
• Right to Work check required

Accessibility

We regret that due to the office being on the second floor with a narrow staircase and no lift, this role is not currently suitable for applicants with additional accessibility needs. We will update this if circumstances change.

Key responsibilities

Fundraising and donor management

• Research, develop and submit fundraising proposals to trusts, foundations and major donors
• Maintain accurate fundraising trackers for applications and reporting deadlines
• Coordinate partner inputs for monitoring and donor reports
• Support the Executive Director with fundraising and reporting to trusts and individuals

Events

• Plan and manage Action Village India events across the year
• Attend fundraising events (including evenings and weekends, as agreed)
• Attend WOMAD festival and support delivery of Action Village India’s stall and presence

Individual giving

• Plan and deliver regular appeals and supporter communications
• Develop new ways to engage supporters and grow individual giving income
• Build strong supporter journeys to retain and deepen engagement

Communications and development

• Create compelling fundraising and supporter communications
• Contribute to newsletters, annual reports and appeals
• Coordinate content for events and exhibitions, including WOMAD
• Work with partners to generate stories, updates and visual content
• Manage organisational content such as leaflets, webpages and reports
• Work closely with the Communications and Administrative Officer on social media and CRM content

Person specification

Essential experience

• Minimum three years’ experience in fundraising (trusts and foundations, events and individual giving)
• Proven success securing funding from UK trusts and foundations
• Strong proposal and report writing skills
• Experience co-organising fundraising events

Knowledge and skills

• Knowledge of UK trusts, foundations and institutional funders
• Understanding of the international development and solidarity sector
• Knowledge of Charity Law, Data Protection and the Fundraising Code of Practice
• Excellent written communication skills for diverse audiences
• Proficiency in Excel

Personal qualities

• Passion for social justice and supporting marginalised communities in India
• Highly organised, self-motivated and able to manage competing priorities
• Comfortable working independently in a small team
• Strong interpersonal and cross-cultural relationship-building skills

Desirable

• Experience working with NGOs, particularly in Asia and India
• International development experience
• Photoshop and InDesign skills
• Clean driving licence

Other requirements

• Willingness to work some evenings and weekends and attend WOMAD (late July)
• Ability to travel to rural India if required
• Strong commitment to equality, diversity and inclusion and to Action Village India’s values

How to apply

Please email:

• Your CV (with two contactable references)
• A supporting statement or cover letter (around two sides of A4, maximum three)

Closing date: Sunday, 8 February 2026

Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Development team are responsible for: UK-wide service development and experience design, community development

Our Head of Services Development will be:

• leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy.  And also working alongside our Digital Services Product Manager on all of our digital services.
• overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
• ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
• Developing and managing our service development roadmap.  
• With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.  

We’re looking for:

• significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
• ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
• experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
• experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
• substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
• Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).

Closing date for applications: 9:00 on Monday 2nd February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.