Crm training and development lead jobs
Location: Reading, Hybrid (twice a month to Reading office)
Hours: Full time
Salary: £41,344 per annum
Contract Type: Permanent
Campaign Closes: 10th April 2026
Interviews: First stage interviews, WC 20th April. Second Stage interviews WC 27th April.
On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible.
Core Purpose
The Philanthropy Manager will play a critical role in Make-A-Wish UK’s growing Philanthropy team. You will be responsible for building meaningful relationships with high-net-worth individuals and Trusts and Foundations, increasing income, engagement and stewardship, with a focus on developing new relationships with funders. You will also drive key growth through leadership of the Small Trust Mailing and Philanthropy Mid-Value Programmes, utilising insights and best practice to implement new strategies and streamline ways of working.
Job requirements
Essential Criteria
- Experience in working within a Philanthropy Team, with proven success in securing multiple five figure gifts from both high-net-worth individuals and Trusts and Foundations
- Strong experience cultivating cold and/or new prospects and converting them into five figure + donors
- Experience conducting targeted prospect research, identifying new funders against a set criteria or proposition
- Demonstrable track record of creating and implementing successful, data-informed plans resulting in increased income
- Excellent relationship management skills, with the ability to influence, inspire and engage both internal and external stakeholders at a wide range of levels
- Outstanding communication skills, both written and verbal, with the ability to convey complex information in compelling ways tailored to different audiences
- Highly organised and demonstrated ability to work autonomously, manage competing priorities and deliver to deadlines within a fast-paced environment
- Proficiency in using CRM systems (preferably Salesforce) to manage pipelines, analyse data, and generate reports
- Knowledge of UK fundraising regulation, ethics and trends affecting high-net-worth individuals and Trusts and Foundations fundraising
- Strong attention to detail, numeracy and analytical skills, with experience building financial proposals, income forecasts and donor investment cases
Desirable Criteria
- Previous experience running high-value mailing programmes
- Track-record of securing both restricted and unrestricted income
- Previous experience recruiting and managing giving club members
- Experience of working collaboratively with a Prospect Research function, sharing responsibilities and communicating effectively
- Experience working in a rapidly growing team, managing organisational expectations and flexibly capitalising on emerging opportunities
Job responsibilities
Relationship Management, Stewardship and New Business
- Personally build and manage a portfolio of high-net-worth individuals and Trust and Foundation prospects and donors, giving between £10,000-£50,000.
- Lead personalised and effective cultivation, asks, engagement and stewardship for your portfolio.
- Contribute to the development of compelling and attractive propositions to increase giving and/or recruit new high value supporters.
- Work effectively with internal and external influencers to engage supporters and create magical moments, bringing them closer to Make-A-Wish UK’s work.
- Manage donor agreements and grant terms and conditions, ensuring compliance and best practice.
- Work collaboratively with the Prospect Development Lead to identify new prospective funders, as well as conducting your own prospect research in line with agreed key priorities, sectors or themes.
- Ensure data is accurate and up to date on our CRM to support effective pipeline management and draw insights.
Strategy, Planning and Delivery of Mid-Level Programmes
- Build on the design and implementation of a new personalised Philanthropy Mid-Value programme for supporters giving £1-£10K, with the aims of securing, retaining and growing support.
- Lead on enhancing the existing Small Trusts Mailing programme, effectively implementing streamlined processes to increase ROI.
- Collaborate with the Philanthropy Team, and other teams where needed, to forecast income, set targets, and manage your pipeline budget.
- Work closely with the Prospect Development Lead to draw insights, and implement these across the mid-value programmes.
- Continuously review programme success and efficiency, reporting on progress, identifying successes and learnings, as well as progress against KPIs and income targets.
Collaboration & Influence
- Champion a philanthropic mindset across Make-A-Wish UK, acting as an ambassador for the power and value of Major Donor and Trusts and Foundations fundraising.
- Work closely with other teams, including Finance, wishgranting, Insight and Innovation, and Brand Communications and Engagement, to build budgets, report on impact and cultivate, engage, ask and steward your portfolio.
- Act as an ambassador for Make-A-Wish UK at external events, such as high-level fundraising networks, sector forums and conferences.
Job benefits
- 26 days annual leave with the option to buy/sell annual leave (pro rata for part time)
- Paid Birthday leave
- Flexible & Hybrid working arrangements
- Salary exchange pension scheme
- Paid volunteering days
- Pirkx subscription - Access to wellbeing support, GP appointments, training and events, retail discount platform, and much more!
- Cycle to work initiative
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Action for Conservation is a UK grassroots charity using innovative approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. In 2019, we launched our flagship Penpont Project on a 2,000-acre estate in Bannau Brycheiniog (Brecon Beacons), Wales. The Penpont Project is the largest intergenerational nature restoration project of its kind in the world, aiming to demonstrate how youth leadership and ambition can advance nature’s recovery at a time of acute ecological crisis.
We are currently looking for a Community Tree Nursery Coordinator to join the Penpont Project and run our Community Tree Nursery, growing trees from native tree species, including trees of conservation and heritage value, through collaborative learning and community-building activities. The focus of the role is as much on intergenerational learning and community engagement as it is on the processes of tree rearing and producing trees for planting out across the landscape. This is a brilliant opportunity for someone with good knowledge of tree planting, growth and care, and a passion for working with young people and communities. Please be aware that this is a physically active role, and you should be willing to work outdoors most of the time.
Applications close on Sunday, 22 March at midnight.
Key terms
Start date: mid/late April 2026 or sooner, if possible
Contract type: Part-time, fixed-term until 31 December 2027, with possibility to extend subject to funding
Starting salary: £29,105 - £30,344 FTE (pro-rata) depending on experience
Hours of work: 14-21 hours / 2-3 days per week to be agreed with the successful candidate. This role requires evening and weekend work, with the possibility of supporting overnight visits. Time off in lieu (TOIL) can be taken for overtime worked.
Location: Penpont, Brecon (we offer hybrid working whenever possible)
What you will do
- Look after the day-to-day running and maintenance of the Tree Nursery together with our partners.
- Grow native tree species to use as stock for tree planting at Penpont, with types and quantities of trees to be determined based on project needs and what we can hope to achieve through volunteer action and educational events.
- Engage young people and the local community around Penpont with the Tree Nursery through a variety of events and activities, supporting them to grow their skills, knowledge and confidence related to trees, and ensure there is a solid volunteer base to support the nursery’s operation.
- Be responsible for the general coordination of Tree Nursery events and manage all relevant administration and logistics.
- Support monitoring, evaluation and learning (MEL) activities as relevant to your role to understand the impact of our work and facilitate learnings.
What we are looking for
- Experience of working with young people, ideally aged 12-18 and community volunteers and proven ability to engage, motivate and support people from diverse backgrounds and age groups
- Good horticultural knowledge, from selecting seeds to growing and nurturing tree stock, including traditional growing techniques; knowledge related to woodlands and forest ecosystems is desirable
- Experience of organising and running events and activities from start to finish, including liaising with stakeholders, managing logistics, health and safety and safeguarding
- Proven ability to facilitate stimulating, interactive and inclusive youth/community group sessions, especially practical activities in an outdoor setting
- Excellent communication, interpersonal and teamwork skills and ability to build and maintain positive relationships with colleagues, partners, young people and other stakeholders
- Excellent organisational and time management skills and ability to prioritise effectively to meet deadlines
- A proactive and self-reliant approach to work, ability to work independently, problem-solve and take initiative to achieve results
- Good IT skills, including using Google Workspace applications (e.g. Gmail, Docs, Sheets, etc.) or similar
- Physical ability to meet the demands of the role as well as willingness to work outdoors in all seasons/weathers and to work outside of usual office hours
- Fluency in Welsh is desirable
Why work with us?
You’ll be joining a dynamic, mission-driven team who truly love what they do. Some of the benefits we offer include:
- A 9-day working fortnight with every other Friday off, or a proportionate amount of time off for part-time staff
- 25 days of annual leave plus bank holidays, plus one additional day for each year served up to a maximum of 30 days
- Up to 5 days of professional development leave and up to 2 paid volunteer days each year
- A workplace pension with 4% employer contributions
- Access to flexible working to help you maintain a healthy work-life balance
- Regular team and organisational away days in the great outdoors
- A robust training package and a bespoke professional development plan
Please read the Recruitment Pack for this role for full details, including the complete job description and guidance on the application process.
If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please get in touch.
Guaranteed Interview Scheme
Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. We strongly encourage people from demographics that are currently underrepresented in the environmental movement to apply, particularly those from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.
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Amdanon ni
Elusen llawr gwlad yng ngwledydd Prydain yw Gweithredu dros Gadwraeth, sy’n defnyddio dulliau arloesol i ysbrydoli ac i rymuso pobl ifanc o gefndiroedd amrywiol, rhwng 12 a 24 oed, i fod y genhedlaeth nesaf o arweinwyr amgylcheddol.
Ynglŷn â’r swydd
Dyma gyfle cyffrous i rywun sydd â gwybodaeth arddwriaethol ac angerdd am weithio gyda phobl ifanc a chymunedau i ymuno â’n prosiect blaenllaw ar adfer byd natur ym Mhenpont, a chyfrannu at ddatblygiad a llwyddiant ein Meithrinfa Goed Gymunedol newydd, gan wella’r canlyniadau i bobl ifanc a’r amgylchedd.
Yn y swydd hon, byddwch yn ymgymryd â rôl bwysig yn cyd-reoli Meithrinfa Goed Penpont, gan helpu i'w sefydlu fel canolfan fywiog ar gyfer byd natur a chysylltiad cymdeithasol yn y gymuned leol, ac fel ffynhonnell coed o ansawdd uchel o rywogaethau coed brodorol, gan gynnwys coed o werth treftadol a chadwrol, ar gyfer Prosiect Penpont.
Swydd: Cydlynydd Meithrinfa Goed Gymunedol Penpont
Dyddiad cychwyn: canol/diwedd mis Ebrill 2026 neu'n gynt, os yn bosibl
Math o gontract: Rhan-amser, tymor penodol tan 31 Rhagfyr 2027, gyda'r posibilrwydd o ymestyn yn amodol ar gyllid
Cyfnod prawf: Tri mis
Cyflog cychwynnol: £29,105 - £30,344 CALl (pro rata) yn dibynnu ar brofiad
Oriau gwaith: 14-21 awr / 2-3 diwrnod yr wythnos i'w gytuno gyda'r ymgeisydd llwyddiannus. Mae'r swydd hon yn gofyn am waith gyda'r nos ac ar benwythnosau, gyda phosibilrwydd o gefnogi ymweliadau dros nos. Gellir cymryd amser o’r gwaith yn lle tâl (TOIL) am weithio goramser.
Lleoliad: Penpont, Aberhonddu
Teithio: Teithio achlysurol yn yr ardal leol ac yn genedlaethol ar gyfer digwyddiadau a chyfarfodydd
Cyfrifoldebau allweddol
- Rhannu cyfrifoldeb am redeg a chynnal y Feithrinfa Goed o ddydd i ddydd ar y cyd â'n partneriaid.
- Tyfu rhywogaethau coed brodorol i'w defnyddio fel stoc ar gyfer plannu coed ym Mhenpont, gyda mathau a meintiau'r coed i'w pennu ar y cyd â Rheolwr Prosiect Penpont a’r Arweinydd Technegol, yn seiliedig ar anghenion y prosiect a'r hyn y gallwn obeithio ei gyflawni trwy weithredu gwirfoddol a digwyddiadau addysgol.
- Dod â phobl ifanc a'r gymuned leol yn rhan o waith Penpont gyda'r Feithrinfa Goed drwy amrywiaeth o ddigwyddiadau a gweithgareddau, gan eu cefnogi i ddatblygu eu sgiliau, eu gwybodaeth a'u hyder o ran coed, a sicrhau bod sylfaen gadarn o wirfoddolwyr i gefnogi gweithrediad y feithrinfa.
- Bod yn gyfrifol am y gwaith cyffredinol o gydlynu digwyddiadau’r Feithrinfa Goed a rheoli'r holl waith gweinyddol a logisteg perthnasol.
- Cefnogi gweithgareddau monitro, gwerthuso a dysgu ym Mhenpont yn ôl yr angen i'ch swydd er mwyn deall effaith y prosiect a dysgu gwersi.
Pam gweithio gyda ni?
Ymhlith manteision gweithio yn Gweithredu dros Gadwraeth mae:
- 9 diwrnod gwaith bob pythefnos, gyda phob yn ail ddydd Gwener i ffwrdd, neu swm cymesur o amser i ffwrdd i staff rhan-amser
- 25 diwrnod o wyliau blynyddol ynghyd â gwyliau cyhoeddus, yn ogystal ag un diwrnod ychwanegol am bob blwyddyn a wasanaethir hyd at uchafswm o 30 diwrnod
- Hyd at 5 diwrnod o absenoldeb ar gyfer datblygiad proffesiynol a hyd at 2 ddiwrnod â thâl i wirfoddoli bob blwyddyn
- Pensiwn gweithle gyda chyfraniadau cyflogwr o 4%
- Mynediad at weithio hyblyg i'ch helpu i gynnal cydbwysedd iach rhwng bywyd a gwaith
- Diwrnodau i ffwrdd rheolaidd yn yr awyr agored gyda’r tîm a’r sefydliad
- Pecyn hyfforddi cadarn a chynllun datblygu pwrpasol, wedi'u cyd-ddatblygu gyda'ch rheolwr llinell, i gefnogi eich cynnydd a'ch amcanion gyrfa
Ein hymrwymiad i amrywiaeth
Mae amrywiaeth yn un o'n gwerthoedd craidd fel sefydliad ac rydyn ni wedi ymrwymo i greu amgylchedd gwaith cynhwysol lle mae amrywiaeth yn cael ei gwerthfawrogi a lle mae cyfle cyfartal. Rydyn ni hefyd yn cydnabod bod yr argyfwng hinsawdd ac ecolegol yn effeithio'n anghymesur ar gymunedau lleiafrifol a/neu sydd wedi’u hymyleiddio – ond mae'r lleisiau hyn wedi'u tangynrychioli'n sylweddol yn y sector.
Ar hyn o bryd, y sector amgylcheddol yw'r sector lleiaf amrywiol ond un yn y Deyrnas Unedig, gyda dim ond 4.8% o weithwyr o gefndiroedd ethnig leiafrifol. Os yw'r mudiad amgylcheddol am lwyddo i greu dyfodol mwy gwyrdd sy'n cefnogi’r gymdeithas gyfan, mae angen lleisiau amrywiol wrth wraidd ein rhaglenni. Rydyn ni felly’n annog pobl o ddemograffeg sydd heb gynrychiolaeth ddigonol ar hyn o bryd yn y mudiad amgylcheddol i ymgeisio.
Cynlluniau Cyfweliad Gwarantedig
Rydyn ni’n annog ceisiadau yn arbennig gan bobl o gefndiroedd ethnig leiafrifol neu sy'n byw ag anabledd neu gyflyrau iechyd hirdymor. Byddwn yn cynnig cyfweliad i unrhyw ymgeiswyr o gefndiroedd ethnig leiafrifol neu sy'n byw gydag anabledd sy'n dewis ymuno â'n Cynllun Cyfweliad Gwarantedig wrth wneud cais ac sy'n bodloni'r meini prawf hanfodol ar gyfer y swydd hon.
Y dyddiad cau ar gyfer gwneud cais yw nos Sul 22 Mawrth 2026 am hanner nos.
Os hoffech ragor o wybodaeth, cymorth gyda gofynion hygyrchedd, fel addasiad i'r broses ymgeisio neu gyfweld, neu sgwrs anffurfiol, cysylltwch â ni drwy e-bost.
Building the next generation of nature conservationists


Join us in delivering early intervention support that empowers young people to thrive.
As a Children and Young People (CYP) Community Wellbeing Co-ordinator, you will support children and young people experiencing challenges such as anxiety, low mood, social isolation, family pressures, and school-related stress. Through personalised, strengths-based plans, you’ll connect them to positive, non-clinical community activities and services that build resilience, confidence, and long-term wellbeing.
Key Responsibilities:
- Meet with young people and their parents/carers to understand what matters most and co-produce tailored action plans.
- Connect families to relevant voluntary and community sector services.
- Provide short-term support (approx. four sessions), including follow-ups and accompanied visits where appropriate.
- Work collaboratively with GP practices, schools, healthcare professionals, and community organisations.
- Maintain accurate records, monitor outcomes, and contribute case studies and reports.
- Support safeguarding processes and ensure safe, appropriate exit planning.
- Champion social prescribing locally and strengthen partnerships across Bexley.
The CYP Social Prescribing Project focuses on early intervention, reducing health inequalities, and improving emotional, social, and physical wellbeing. By linking young people to community-based support, we ease pressure on statutory services while promoting holistic, person-centred care.
If you are committed to making a meaningful difference in young people’s lives and thrive in partnership-based community work, we would love to hear from you.
We are looking for a candidate who can demonstrate:
- A strong understanding of the diverse needs of children and young people.
- Knowledge of safeguarding responsibilities and best practice.
- Experience of partnership working and engaging families in community-based support.
- Excellent communication, organisation, and case management skills.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Are you a highly organised project leader with a track record of developing rigorous and impactful processes? Do you want to lead the delivery of the nationally-recognised accreditation transforming mental health in higher education? This could be the role for you.
We’re looking for a methodical and strategic Programme Manager (Award) to manage the end-to-end delivery of University Mental Health Charter (UMHC) Award and act as key spokesperson for the programme.
You’ll play a vital role in ensuring that the Award upholds its standards and values, and continues to develop and scale, supporting positive change for staff and students at universities across the UK.
About the role
- Lead the delivery of the nationally-recognised accreditation for mental health in higher education: the University Mental Health Charter Award.
- The UMHC Award recognises universities that promote the mental health and wellbeing of their university communities and supports them to continually improve.
- You will own the end-to-end management of a complex, high-profile and impactful programme, balancing administrative excellence and strategic development.
Key responsibilities
- Drive the Award lifecycle, from onboarding universities, coordinating our network of assessors and managing the Award panel.
- Scale and continually improve the Award process, ensuring it remains rigorous, impactful and values-led.
- Act as key spokesperson and point of contact for universities and other stakeholders.
- Responsible for budget, risk and line management.
What we’re looking for
- Proven track record of managing complex projects.
- Experience developing, maintaining and improving robust systems and processes.
- A rigorous approach to accuracy and quality control.
- Comfortable holding difficult conversations with stakeholders at all levels.
- A commitment to co-production, equality, anti-racism and an interest in mental health.
Find out more about the essential criteria for this role by downloading our Recruitment Pack from the documents section.
What you will gain
- The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
- Experience in a varied role with opportunities to learn and develop.
- A supportive and collaborative workplace culture that values wellbeing.
- Flexibility in how and where you work.
How to apply
If this sounds like a good fit, we’d love to hear from you!
- Click “Redirect to recruiter”, then scroll to the 'Vacancies and volunteering' section of our 'Join our team' page to access the job listing.
- Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications.
- Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
- Please refrain from including any identifying details in your application answers.
- Upload your completed application form as a word document.
- Please note that once you start your application on our portal, you will have 24 hours to upload your completed form. Before clicking 'Apply' and beginning the application process, make sure your form is fully completed and ready to upload.
- Complete the Equality Monitoring Form.
Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
As our Global Director of Strategic Communications, you will turn ProVeg’s strategy into a unified, high-impact narrative that accelerates the protein transition. You’ll set evidence-based objectives, prioritise where we can win, and align teams across countries and functions to deliver measurable engagement with media, policymakers, industry, partners, and supporters. You’ll elevate the voices of our Senior Leadership Team while staying hands-on for high-stakes moments—balancing speed with quality, and clarity with nuance. You’ll build and lead a high-performing team, create clarity and trust, and enable others to succeed through transparent goals, timely feedback, and consistent follow-through. This role is ideal for someone who has a solutions-first mindset, is passionate about our mission, excited to shape the way the world eats, and motivated by turning bold ideas into lasting, real-world impact.
Job details
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Reports to: Global CEO
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Department: INT Communications
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Direct Reports: Media Lead, Advocacy Communications Manager, Social Media Manager
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Location: Remote, UK
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Hours: full-time
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Salary: £56k- £63k
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Start date: May 2026
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Application deadline: 22.03.2026
Responsibilities
Leadership & Strategy Development
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Develop and execute a global communications strategy that drives narrative shifts, making plant-rich food systems a priority for decision-makers and addressing polarisation on food systems transformation.
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Oversee the development of strategic communications plans for ProVeg’s flagship Global Programmes – from insight and strategy to content, campaigns, stakeholder engagement, and measurement.
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Define how we measure the impact of our strategic communications on organisational and programmatic goals, working with Programme Leads and our Impact team.
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Collaborate with the Development team to develop compelling, mission-aligned content and narratives for major donor proposals, grant applications, and fundraising campaigns.
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Oversee the development and execution of our internal communications strategy, making recommendations on how we can improve communications with globally distributed employees.
Narrative Influence & Thought Leadership
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Use your existing network and develop new high-level media relationships to ensure ProVeg’s insights are front and center in top-tier global business and policy media outlets (e.g. FT, BBC, Guardian, NYT.).
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Act as a senior adviser to the Global CEO and SLT on reputation management and media appearances.
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Drive a "thought leadership" engine that positions ProVeg experts as the go-to source for food system transformation.
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Elevate ProVeg as an expert voice in the food system transition, leveraging our track record to secure high-impact presence at major national and global forums.
Brand Integrity & Editorial Direction
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Oversee and maintain the ProVeg brand, ensuring visual and verbal consistency across all global markets while maintaining a clear identity that resonates with key audiences.
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Provide clear guidance and capacity-building tools to international and programme teams on content narrative, positioning, and tone.
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Uphold the ProVeg Writing Style Guide and messaging frameworks across all platforms.
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Oversee the development and governance of owned channels, including the optimisation of the ProVeg website and global newsletters.
Team Leadership & Operations
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Build, lead, and inspire a high-performing global communications team, fostering a culture of excellence, creative-problem solving, and continuous improvement.
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Set OKRs, manage budgets, and streamline workflows to ensure maximum efficiency.
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Champion inclusive and effective communication practices that empower our 14 national teams.
Competencies
Required:
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You are a strategic thinker with deep knowledge of how to influence B2B and policy actors through communications and a persuasive communications style.
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You have a proven track record of managing diverse, high-performing, globally distributed teams. You lead by example - you’re as comfortable directing a global launch as you are drafting a press release when the pressure is on.
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You bring an extensive network of international media contacts and a proven ability to craft narratives that break through the noise to secure coverage in top-tier outlets.
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You have experience of delivering results within a matrix structure, preferably within an international federated network.
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You prioritise open and honest communication, demonstrate excellent judgement under pressure, make decisions based on evidence, and are comfortable managing trade-offs and navigating crisis/risk communications.
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You bring strong alignment with and passion for ProVeg’s mission and vision, and familiarity with the food systems, climate, and/or public health spaces.
Preferred:
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Experience developing and executing communications strategies for programmes or portfolios.
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Experience of working with and overseeing agency partners.
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You bring strong digital strategy expertise across web, email, SEO, and social; familiarity with CRM/automation and analytics tools.
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You have experience with crisis scenarios, misinformation dynamics, and reputation management.
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You speak additional languages.
Benefits of working with ProVeg
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career development support.
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Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays)
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Employee Assistance Programme including counselling
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Access to 24/7 virtual GP Service
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Access to the Wisdom app with exclusive perks and discounts
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Compassionate animal companion leave
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
To accelerate the transition to a sustainable global food system by making plant-rich foods and alternative proteins more accessible and appealing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row has supported people facing homelessness in East London since 1860. Our Day Centre is often the first place people come when they need help. It is a space where people can eat, shower, speak to staff, and be welcomed with dignity.
As a Day Centre Assessment & Reconnection Worker, you will play a key role at that first point of contact. You will ensure people are welcomed calmly, understood quickly, and supported to access the right pathway. This is a role focused on assessment, decision-making, and connection rather than ongoing casework.
You will also support geographical reconnection where appropriate, including accompanying clients to local authorities across London, ensuring plans are realistic, safe, and grounded in dignity.
The ideal candidate
- Experience working with people affected by homelessness or multiple disadvantage.
- Confidence carrying out trauma-informed assessments and making clear, proportionate decisions.
- Understanding of housing pathways, rough sleeping processes, and local connection rules.
- Ability to remain calm and boundaried in challenging or fast-paced environments.
- Strong communication skills and the ability to build trust quickly.
- Good organisational skills and confidence using IT systems and databases.
Desirable
- Experience in a day centre, drop-in, or similar frontline setting.
- Knowledge of local authority homelessness duties and processes.
- Experience supporting reconnection or working across borough boundaries.
- Lived experience of homelessness or working alongside peer-led approaches.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Friday 27 March 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Technical Project Manager
Job reference: REQ000976
Please note that this is for a 12-month maternity cover contract.
£43,851+ excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We are excited to be recruiting a Technical Project Manager to join our Technology directorate on a 12-month fixed term maternity cover contract.
Right now, the planet is under threat like never before. At WWF, we know the solutions exist to turn things around for future generations if we scale our efforts with urgency and focus. Strong systems and effective digital platforms are critical to making that happen.
As part of the Business Systems Improvement team, this role will lead the technical delivery of key transformation initiatives across WWF-UK. You will play a central role in delivering our Digital Experience programme, including consolidating websites and replacing our content management system, ensuring we have a modern, effective and user-centred digital ecosystem.
Alongside this, you will project manage the implementation of other system improvement projects, delivering solutions that support our Conservation, Finance and Fundraising teams to work more efficiently and effectively.
This role requires strong technical project management capability across the full lifecycle, from supplier onboarding and planning through to go-live, embedding and post-implementation support. You will work closely with delivery partners, internal stakeholders and governance forums to ensure projects are delivered to scope, budget and timeline.
You will be confident operating within both Agile and Waterfall methodologies and experienced in using tools such as Azure DevOps, MS Project or Asana to manage plans, risks and deliverables. You will also understand that successful delivery is not only about systems, but about people, adoption and sustainable change.
This is an opportunity to help shape the digital and operational foundations that enable WWF-UK to deliver greater impact.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
· Recognised project management certification or equivalent experience
· Proven experience successfully delivering digital system implementations such as CMS, DXP, website consolidation, content migration or related platforms
· Experience managing full project lifecycles, from supplier onboarding and planning through to go-live and embedding
· Strong experience managing budgets, timelines, risks and issues within programme and project environments
· Experience working with a range of project management tools and methodologies, including Agile and Waterfall
· Experience coordinating multiple stakeholders across complex organisations with differing priorities
· Strong written skills and attention to detail, able to produce clear documentation and reporting for sponsors and governance groups
· Ability to lead workshops and drive alignment around project scope and priorities
· Confident in escalating risks and issues appropriately and constructively
· Strong analytical and problem-solving skills, with the ability to hold both strategic context and operational detail
Desirable
· Experience delivering digital transformation projects within a charity or fundraising environment
· Experience working on ecommerce, marketing automation or personalisation platforms
· Experience implementing grants management or finance-related systems
· Experience influencing or supporting large-scale organisational change
· Experience working within governance structures such as steering groups or strategic boards
· Working knowledge of tools such as Azure DevOps, MS Project or Asana
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date - 25/03/2026
To avoid missing out, we encourage you to apply as early as possible, as this vacancy may close before the deadline in the event that the right candidate has been found.
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
We’re looking for an inspiring Individual Giving Manager to shape the future of our donor experience and help drive vital income to fund hospice care for children and adults in Bedfordshire, Hertfordshire and Milton Keynes.
In this pivotal role, you’ll lead our individual giving programme, leading integrated fundraising campaigns, creating engaging supporter journeys and championing gold‑standard stewardship. You’ll innovate with digital fundraising, optimise donor retention and grow our successful lottery and appeals programmes.
Working closely with passionate colleagues across Fundraising, Marketing and Data, you’ll use insight, creativity and strategic thinking to bring fresh ideas to life and deliver meaningful results.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About You.
You will be a self-motivated and proactive senior trust fundraiser, excited about this new role and achieving our ambitious fundraising goals – approaching it with good humour, resilience and resourcefulness, and confident in your skills and abilities.
Professional, reliable and highly organised, you will enjoy working collaboratively, able to inspire and support colleagues, and have a strong team ethos.Outgoing and engaging, you will be able to convey a passion for nature and wildlife to different audiences and feel confident when sharing our vision and impact with others. You will be able to nurture and develop relationships with key stakeholders, including those we do not already have a relationship with.
You will have a strong knowledge of Staffordshire and Stoke on Trent and be able to work/travel throughout the county.
We welcome applications from senior trust fundraisers, bid writers from the commercial sector and senior fundraisers from major donors or corporate partnerships who can demonstrate transferable skills and knowledge, and success at the income levels required.
About the Role.
We are investing in our Fundraising and Development team to deliver an ambitious 5-year fundraising strategy. The Trusts and Philanthropy Manager is pivotal in securing philanthropic support from trusts and foundations, legacies, major donors, and corporate partners.
Over the strategy period you will be responsible for developing annual trust and grant income to £500,000+, by securing grants of five figures and above and gaining multi-year donations.Using your experience in creating strong cases for support, including unrestricted costs, and pipeline development, you will work with two part-time colleagues to increase annual income from major donors, legacies and corporate partners to £250,000+ (excluding exceptional legacy gifts).
With curiosity, you will identify funding opportunities and reach new audiences. You will thrive on building strong, long-lasting relationships, cultivating donors through verbal and written communications, and managing stewardship events.
As a senior manager, you will have budget responsibility, report regularly, and mitigate under performance.You will ensure joined-up planning and delivery, developing fundraising relationships across income streams, and you will enjoy line management, collaborating with others, and leading project groups to deliver targets on deadlines.
A typical week is expected to include at least 2 days from our Wolseley Head Office, 1-2days in Staffordshire to secure new support and meet donors, the remaining time worked remotely, with flexibility as required.
About Us.
“Staffordshire Wildlife Trust protects and enhances the wildlife and wild places of Staffordshire and promotes understanding, enjoyment and involvement in the natural world.”
A registered charity established in 1969, we are one of 46 county Wildlife Trusts throughout the UK and are supported by over 18,000 members.
The Trust owns or manages 45 nature reserves covering an area of over 1900 hectares. We have around 140 staff, based in six locations around the county including our Headquarters at Wolseley Bridge, Stafford, with our work divided into four departments: Conservation Delivery & Engagement, Fundraising and Development, HR & Support Services, and Resources. The Trust has a diverse workforce including site wardens, wildlife surveyors, community and education officers, catering, retail and administration.
In addition, we have a trading company which looks after the trading side of our business. This includes a café at The Wolseley Centre, charity shops in Leek, Penkridge and Codsall, and a retail shop in the Wolseley Centre.
We’re Wild About Inclusion! To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It means creating workspaces where difference is celebrated, everyone can be themselves and flourish, just like nature.
Staffordshire Wildlife Trust is committed to keeping children and young people safe, you can see our policy on our website.Safeguarding and protecting our visitors, customers, members, staff and volunteers is the responsibility of every trustee, employee, and volunteer at Staffordshire Wildlife Trust. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
Disability Confident Employer. As a Disability Confident accredited employer, we guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
At SWT, we are committed to creating a safe environment where discrimination, bullying, and harassment are not tolerated. We expect everyone to uphold, respect, and support our zero-tolerance policy.
Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools
Staffordshire Wildlife Trust is a registered charity.Charity No: 259558.
Closing Date: 9am on Monday 30th March 2026
Interviews: 1st stage - MS Teams call during the recruitment period
2nd stage -Wed 8 April or Fri 10 April 2026
The client requests no contact from agencies or media sales.
MERSEYSIDE YOUTH ASSOCIATION LTD
Is seeking to recruit the following:
OUTDOOR EDUCATION CENTRE MANAGER THE DAM
Hours:
35 hours per week
(Will Include Some Evening and Weekend Work)
Salary:
£34,594 p.a. - £37,624 p.a. - MYA Grade 7 Point 25-28
Fixed Term Funded to 31st January 2030
(With the Potential to be Extended to 31st January 2032)
Merseyside Youth Association is seeking an energetic and visionary Outdoor Education Centre Manager to lead our lakeside Outdoor Education Centre (based on the Lord Derby Estate in Knowsley) into its next exciting chapter.
You’ll be the driving force behind the Centre’s direction, designing imaginative outdoor programmes for children and young people including those who may never have experienced the outdoors before.
Alongside the outdoor delivery, you’ll bring strong commercial flair: developing and delivering a robust income generation strategy, managing budgets, securing grants, expanding school and corporate bookings, and positioning MYA as the provider of choice for outdoor education locally and beyond.
You’ll build meaningful partnerships, drive targeted marketing, track both impact and financial KPIs, and ensure our programmes not only change lives but also sustain the long-term future of the Centre.
If you’re driven, innovative, and passionate about shaping inclusive outdoor experiences that help young people grow in confidence and joy, this is your opportunity to lead something remarkable.
Note: As part of your application please make sure you highlight how you meet both the Essential and Desirable elements of the job specification.
Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children.
The above post will be subject to Enhanced Disclosure,
Please note, CV’s will not be accepted and should not be part of your supporting information.
Closing Date for Completed Applications: Midnight Monday 23rd March 2026
Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment
Creating a Positive and Lasting Change in the Lives of Merseyside's Young People
The client requests no contact from agencies or media sales.
Salary: £37,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, you’ll need to come into the office as required to deposit cheques. While there isn’t a set day for this, all cheques should be paid in within a week of receiving them. Additionally, the team comes into the office during busier periods, such as financial year-end and audit, to collaborate with auditors (June/July). You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Maternity Cover until the end of December 2026. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave pro rata based on the term of the contract
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 23:59 on Sunday 29 March 2026.
Interview dates: Wednesday 8 and Thursday 9 April 2026. Interviews will take place online via MS Teams.
Job Information
You will be joining at an important time for our team, covering a crucial role in ensuring accurate income processing, reporting, and financial management across the organisation. As part of the Finance team, you will work closely with colleagues across departments, particularly alongside our fundraising team, to ensure income is correctly coded and reported efficiently.
With responsibility for month-end and year-end processes, as well as maintaining accurate and timely financial data, you will play a vital role in supporting decision-making across the organisation. Your work will ensure colleagues have the financial insights they need, enabling strategic planning and effective resource management.
Strong communication skills are essential for this role, as you will liaise with teams across the organisation to provide clear financial updates, answer queries, and ensure income is accurately coded and reported in line with financial procedure. Your clear communication of financial information will support informed decision-making and ensure compliance with procedures.
To succeed in this role, you will have strong financial processing experience, excellent attention to detail, and a proactive approach to problem-solving. You should be comfortable working with financial systems and software, with the ability to efficiently manage data, generate reports, and ensure accurate income tracking.
Our Finance team provides vital support to the organisation, ensuring robust financial systems, compliance, and efficiency across all areas. You will be joining a collaborative and dedicated team committed to delivering high-quality financial management and support to colleagues working across a wide range of impactful projects.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



Location: Options for role to be site-based (Buckinghamshire or East Yorkshire) or a hybrid contract with regular UK travel for donor meetings and team events.
Salary: £60,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Principal Gifts Manager responsible for identifying, cultivating and stewarding high-value donors to the charity giving £100,000 plus.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following a strategic review, the charity is now looking to build a new Income Generation Directorate to enable it to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.
Reporting to the Head of Philanthropy, the post-holder will work closely with senior leaders, trustees and senior stakeholders to solicit high-value gifts, typically of six and seven figures, and to build and deepen long-term relationships between donors and the charity. You will be responsible for developing and managing a portfolio of potential and current principal-level donors, as well as delivering exceptional stewardship journeys that demonstrate the impact and value of donor support.
The successful candidate will have a proven track record in securing major gifts at the six-figure level or above, ideally in a principal or transformational giving context. You will be skilled at building and maintaining strong, long-term relationships with high-net-worth individuals, as well as being experienced at developing and delivering complex donor strategies and bespoke giving propositions. Finally, you must be a collaborative team player with strong project management and communication skills.
This is an exceptional opportunity to play a leading role in scaling transformational philanthropy at a charity which is changing people’s lives every day, where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss, please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 6th April, 9.00 am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT SEO LONDON
SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries.
We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.
SEO ALUMNI PROGRAMME
SEO has a long and proud history, with our first alumni cohort graduating in 2001, meaning we have reached our 25-year milestone. Our role is to nurture meaningful, long-term relationships with our extensive alumni community through an engaging and dynamic programme. This includes industry networking events, social gatherings, newsletters and communications, volunteering opportunities, and access to our talent pool.
We create pathways for alumni to remain connected not only to SEO, but also to the wider professional network, opening doors to new opportunities across industry. Through this work, we cultivate advocates who champion our programmes, recommend them to others, and actively support the next generation of underrepresented students to access sectors that may not otherwise be immediately available to them.
OUR VISION
A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.
OUR MISSION
To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.
OUR VALUES
Ø Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
Ø Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
Ø Integrity: We act with integrity and communicate openly with all our stakeholders.
Ø Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
WHO WE SUPPORT
At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds.
THE ROLE
The Research co-ordinator will help provide a high-quality in-house prospect research service to support the alumni engagement strategy. The postholder will support the charities' strategic engagement and relationship-building efforts, with a particular focus on identifying, researching, and prioritising the charities most senior, influential, and high-potential alumni.
While this role supports fundraising activity, its primary emphasis is on insight-led engagement, including the development of a strategic power list to inform long-term relationship management and future philanthropic support.
RESPONSIBILITIES AND ACCOUNTABILITIES
· Providing a high-quality in-house prospect research service to the Alumni team and senior leaders, to support strategic alumni and stakeholder engagement
• Proactively identifying, assessing, and prioritising senior, influential, and high-potential alumni and stakeholders using agreed criteria such as leadership seniority, professional influence, networks, and engagement indicators
• Supporting the creation, management, and ongoing refinement of a strategic engagement power list to inform relationship-building, stewardship, and long-term engagement planning
• Delivering a pipeline of high-quality briefing materials for the head of Alumni Engagement and others within senior leadership team
• Compiling and managing a portfolio of research materials and insight projects, including alumni and stakeholder profiles, network mapping, influence analysis, and country-specific intelligence to support engagement activity
• Recording, managing, and enhancing the quality of alumni and stakeholder data using the organisation’s CRM database (Salesforce), ensuring records are accurate, current, and usable for engagement planning
• Supporting data cleansing and enrichment activity to strengthen the organisation’s understanding of its alumni and stakeholder community
• Ensuring all research activity is conducted ethically and in line with data protection requirements, exercising discretion and maintaining confidentiality at all times
• Role modelling the organisation’s values of commitment, inclusion, belonging, growth and innovation
• Undertaking any other duties relevant to the role, as requested
• Demonstrating a strong commitment to the organisation’s values, ethos, and mission
PERSON SPECIFICATION
ESSENTIAL SKILLS and EXPERIENCE
· Previous experience in an educational development, advancement, or alumni office; direct experience in prospect research or insight roles is essential.
· Strong written communication skills, with the ability to summarise complex information clearly and accurately
· Excellent attention to detail, with a commitment to data quality and accuracy
· Ability to use initiative and creatively source information to identify opportunities and map relationships and networks
· Ability to handle sensitive information, maintain confidentiality, and exercise sound judgement
· Experience of accurate data entry and record maintenance, with a good working knowledge of CRM systems (Salesforce preferred) and the ability to run reports
· Strong IT skills, including experience with Microsoft Word, Excel, PowerPoint, and Outlook
· An interest in, and commitment to the charities core aims, value and mission.
WHAT WE OFFER
· Annual Leave: 28 days + Bank Holidays.
· Enhanced Family Friendly Policy.
· Flexible working (2 days in the office) and a lovely office space by Borough Station.
· Benefits:
o Employee Assistance Programme
o And more…
EQUAL OPPORTUNITIES STATEMENT
SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.
We are on a mission to prepare students from underrepresented backgrounds for career success through industry-specific education and training



The client requests no contact from agencies or media sales.
Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.
We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.
As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.
Closing date for applications: 9:00 on Wednesday 25th March 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling us about why you think you'd be a great for for our charity.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

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