Design jobs

In a space inundated with health misinformation, product overload, and Instagram uploads edited for ultimate glow, it’s never been more important to cut through the noise and deliver the facts. So, hi – we’re the Skin Health Alliance, and we’re looking for a Communications Executive to help us filter out the false information and establish the SHA as a one-stop-shop for skin health education.

To introduce ourselves, we’re the world’s leading independent, dermatologist-led accreditation body. We’re a not-for-profit, internationally recognised across the personal care, cosmetics and FMCG sectors. We provide trusted skin safety information and an accreditation service that empowers consumers, supports industry partners and champions dermatological research worldwide.

Speaking of champions, we’re seeking a winning Communications Executive to spread our messages of education and skin confidence across the globe. We’re excited to be growing our communications team as our authority grows amongst industry, professionals and consumers.

So, what’s the role? As Communications Executive, you will:

- Play a pivotal role in the development and delivery of cutting-edge communication campaigns, making a real difference to consumer skin confidence and contributing to our passionate not-for-profit work

- Work alongside industry-leading skin and personal care brands to communicate their SHA accreditation far and wide

- Gain experience working across multiple communications channels, including our website, social media platforms, and in the media

- Work closely with key journalists in the health, beauty and wellbeing sectors, whilst keeping on top of the news agenda and social trends to spot opportunities that keep SHA front of mind

- Have your say in shaping and implementing how our growing organisation continues to progress, making your mark on this important and exciting industry

Here’s what we’re looking for in our ideal Communications Executive:

- A confident and social-savvy communicator, who can take brand strategy and turn it into creative ideas and content

- A collaborative team-player with existing communications or content creation experience, be that working for other brands or as a hobby

- A strong writer who can translate complex information into compelling messages

- A confident spokesperson willing to represent the SHA through media relationships and at industry events

(For more information on the key responsibilities and requirements for the Communications Assistant role, please download the attached job description).

But why join the Skin Health Alliance? Well:

- We’re offering the chance to be part of a global leader in dermatological accreditation and skin education

- You’ll have the opportunity to directly influence consumer trust and industry standards through effective communications campaigns

- You’ll be working alongside internationally renowned dermatologists and high-profile global brands

- You’ll be contributing to a meaningful mission – improving skin health and funding dermatological research worldwide

This is a new role at a genuine moment of growth for SSE - we expect to recruit over 600 social entrepreneurs across our learning programmes next year and every one of them starts with a good assessment. 

Our assessment work spans a large pool of staff, freelancers and partners, and this role exists to bring it all together: clear frameworks, consistent data, and a process that's welcoming to people who don't always find application processes easy.

We're looking for an assessment lead to design and embed the systems, training and guidance that help our wider team assess applicants fairly, consistently and efficiently - and to carry out assessments and interviews directly. You'll work closely with the Head of Grants and Assessment, our Tech Team, and Programme Managers across the organisation.

You’ll will need to have a rare combinations of skills – a good understanding of a wide range of social enterprises and charities, gained through experience of training, business consultancy or development support, combined with the ability to design systems to support data collection and assessment, and the ability to support others to use those systems. Are you up for the challenge?

o you want to design something truly transformative for young people across the UK? 

We’re looking for a passionate, creative, and purpose-driven Design Lead to shape and deliver a bold new mentoring initiative at The King’s Trust; one that will inspire businesses, communities, and volunteers to come together and support young people to thrive. 

In this pivotal role, you’ll lead the design, pilot and launch of a suite of mentoring offers that will reach young people across the UK. This includes developing innovative approaches such as in-school experiences, digital micro-mentoring, and enhanced mentoring pathways. Your work will directly influence how young people access support, build confidence, and unlock their future. 

You’ll bring deep expertise in user-centred design and a relentless focus on what works for young people. Using insight, research, and creativity, you’ll design experiences that are engaging, scalable, and impactful - while ensuring they resonate with partners, funders, and communities across the UK. 

Collaboration will be at the heart of what you do. You’ll work alongside delivery teams, young people, employers, and supporters to co-create solutions that reflect real needs and real ambition. At the same time, you’ll lead from the front - setting direction, driving delivery, and championing innovation across a complex and high-profile programme. 

If you’re excited by the challenge of creating something new, motivated by making a measurable difference, and ready to lead design that changes lives, we’d love to hear from you. 

This is an exciting opportunity to join Girlguiding at a pivotal time as we grow and evolve our digital learning offer for volunteers. As L&D project coordinator, you’ll lead and coordinate a diverse portfolio of volunteer learning and development projects, from concept through to delivery and evaluation. You’ll design high-quality, engaging learning experiences—both digital and face-to-face—working closely with subject matter experts and using learning design principles to ensure our offer is impactful, accessible, and meets the needs of volunteers. Please note that this is a part-time role.

At the heart of this role is meaningful partnership working with volunteers. You’ll champion co-creation and co-delivery, ensuring that volunteer voices shape everything we do. By building strong relationships and actively listening to those we support, you’ll help create learning experiences that empower volunteers and enhance the experience of girls and young women across the UK.

We’re looking for someone with experience in learning and development, particularly in designing and developing learning programmes or resources. You’ll be confident applying learning design principles, managing projects end-to-end, and working collaboratively with a range of stakeholders. Just as importantly, you’ll bring a genuine commitment to partnership working—valuing and engaging volunteers as co-creators in shaping meaningful, high-quality learning experiences.

Creative Assistant

£25-27k, plus 8% employer pension contribution and 28 days annual leave (in addition to public holidays)

35 hours per week

Permanent role

Mixed home/office working

At the League Against Cruel Sports, we’re working towards a kinder society where animals are no longer persecuted in the name of ‘sport’. We’re looking for a Creative Assistant to join our friendly and committed Marketing team.

This is a vital role that will support the creation and development of design and creative output across both digital and print channels.

It’s a varied and fast-paced role that assists with the design and production of League marketing output.

Key responsibilities:

· Design digital and print materials, ensuring quality and adherence to brand identity.

· Support the Brand and Creative Manager in ensuring an efficient and effective workflow of creative projects.

· Ensure all output is produced to brief and schedule and adheres to our sign-off process.

· Support activity across the Marketing team, including social media, website and email work, as needed.

What we’re looking for:

· Experience in print & digital design

· Experience using Adobe CC, including InDesign, Photoshop & Illustrator

· Strong attention to detail and a high level of accuracy

· Excellent ability to manage workload and work to briefs and deadlines

Why join us?
You’ll join a workplace where your voice matters, with a long and proud history of campaigning for and protecting wildlife. Our culture is shaped by our people, inclusion and collaboration are central to how we operate, and this culture has been recognised in The Sunday Times Best Places to Work (Small Organisations) 2026.

We offer a flexible, supportive working environment with 28 days of annual leave pro rata, rising to 38 days with long service (in addition to the public holidays) and flexible working arrangements.

Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure.

Most importantly, working at the League gives you the opportunity to make a real difference for animals. Find out more about working at the League.

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV and a covering letter. Together, we can redefine what is acceptable and create a better world for animals.

A fantastic opportunity to help shape the future of The Royal Marsden Cancer Charity's brand at a pivotal moment.

About us 

The Royal Marsden Cancer Charity exists to improve the lives of people affected by cancer—at The Royal Marsden and far beyond.

We fund world-leading research, cutting-edge equipment, and groundbreaking treatment that helps transform care for cancer patients in the UK and across the world. By supporting one of the world’s leading cancer centres, we play a vital role in developing new treatments and improving outcomes for patients everywhere.

Following a period of significant growth, we are now entering an exciting new phase—expanding our impact, strengthening supporter relationships, and investing in the future of cancer care. 

About the role 

You'll play a key role in the development and implementation of our upcoming brand refresh to drive awareness of our work on a national scale, raising vital funds to improve the lives of thousands of people with cancer across the UK and globally.

Leading a small creative team, you'll combine strategic thinking with hands-on creative expertise to produce exceptional design, video and visual storytelling that brings our mission to life. The role sits within a larger Creative team that works across the Charity, The Royal Marsden NHS Foundation Trust and Private Care.

What you'll do

• Lead the creative development, design and production of high-quality, impactful marketing and communications materials across print, digital, photography and video channels for the Charity
• Be an active and influential member of the core Brand Refresh project group, delivering the project to time and budget, strengthening brand awareness, consistency and impact.
• Collaborate with colleagues across Fundraising, Marketing and Digital teams to produce effective marketing and communications which meet audience objectives, interpreting briefs and deliver creative solutions that achieve campaign objectives.
• Lead creative concepts from initial brief through to final delivery, presenting ideas confidently to stakeholders and translating feedback into exceptional outputs. Develop efficient creative briefing and workflow processes that support excellent project delivery.
• Run weekly design clinics to review all business as usual design and video outputs.
• Manage and develop the creative team, including the Designer and Video Producer, providing leadership, coaching and support.

About you

We're looking for a creative leader who combines outstanding design expertise with strong project management and people skills.

You'll bring:

• Significant experience developing and delivering high-quality creative campaigns and marketing communications.
• Experience leading creative projects from concept through to implementation and review.
• Proven experience managing and developing people.
• Strong strategic brand and design experience, with a keen eye for visual storytelling and brand consistency.
• Excellent knowledge of digital design, accessibility and print production.
• Experience using Adobe Creative Suite, including InDesign, Illustrator and Photoshop.
• An understanding of video production, with the ability to guide and support video-based projects.
• Exceptional communication and presentation skills, with the confidence to influence and collaborate with stakeholders at all levels.

Why join us?

This is a unique opportunity to help shape the creative direction of one of the UK's leading cancer charities during a period of ambitious growth and transformation.

You'll join a collaborative, supportive and talented team where your ideas and expertise will have a direct impact on fundraising success and, ultimately, patient outcomes.

We offer:

• The opportunity to contribute to pioneering cancer research and care.
• A creative, ambitious and values-driven culture.
• The chance to play a leading role in a major Charity brand refresh.
• Opportunities for professional development and growth.
• Flexible and hybrid working arrangements.
• 27 days annual leave plus bank holidays.
• Annual leave increasing with service.
• Generous pension scheme with up to 6% employer contributions.
• Life insurance.
• Enhanced maternity and adoption pay.
• Employee assistance programme.

Inclusion matters

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.  

Apply now

If you're an experienced creative professional looking to use your skills to make a meaningful difference to the lives of people affected by cancer, we'd love to hear from you.

Service Designer

Location:  Bromley

Salary: £250 per day

Vacancy Type: Contractor – Short-Term Project (1–2 days per week over 6 months)

About us:

Greener and Cleaner is a grassroots, community-led charity based in Bromley. Founded in 2019 by local residents, we support people and organisations to take practical action on climate change and sustainable living at home, at work and in their communities.

We have grown from a volunteer-led initiative into a thriving community charity, with thousands of engaged members and volunteers. We are a collaborative organisation, working closely with our team, volunteers and wider community to create inclusive, non-judgemental spaces that encourage learning, participation and behaviour change.

About the role:

We’re looking for a Service Designer to help us develop a new corporate-facing offer as part of our growing partnerships and corporate services.

This is a hands-on opportunity to shape a clear, scalable product or service that can be delivered to organisations, building on our existing workshops, training and engagement activity.

What you’ll do:

• Design and structure a new service offering for organisations
• Package existing activity into a clear, deliverable format
• Develop templates and presentation decks to support delivery
• Define how the service can be delivered consistently at scale
• Work with the team to test and refine the offer

Project details:

• £250 per day
• Approx. 1–2 days per week over 6 months
• Estimated total £6,500–£13,000 (depending on final scope)
• Remotely based

Equity, Diversity and Inclusion

Greener and Cleaner is committed to creating an inclusive and welcoming environment for everyone. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in the environmental and sustainability space. We value different perspectives, experiences and ways of thinking, and believe these strengthen our work and impact.

 How to Apply

We want to ensure the right person for the team, so please don’t allow imposter syndrome to get in the way of applying. If you think you would be a great fit, we’d love to hear from you, even if you don’t meet every requirement.

If you’re interested in applying, please click apply, where you will be redirected to our website. We will outline what we need from you there.

We look forward to hearing from you.

The National Gallery is looking for a Technical Project Lead to drive the delivery of two transformative, multi‑million‑pound projects: a state of the art Research Centre and a landmark new wing.

You will lead the technical oversight of complex MEP building services for a new Research Centre and a major new public wing, ensuring high-quality, sustainable, and compliant design delivery within a historic, publicly accessible environment.

For more details and to apply please go directly to The National Gallery website.

This is an exciting opportunity for a creative and experienced individual to design creative resources for print and digital platforms. The Graphic Designer will design creative and compelling graphics in a range of formats.

Applicants should have strong attention to detail skills and enjoy combining expertise in print and digital content to elevate our external presence. The role also requires someone motivated by their Christian faith with a personal interest and heart for the people of the Middle East and North Africa.

The Graphic Designer role reports to the Communications & Marketing Manager and will make a real difference to the lives of millions of people in the Middle East and North Africa by deepening understanding and engagement from individual supporters across the UK.

The Communications & Marketing team is responsible for increasing the profile and standing of SAT-7 across the UK, reaching more Christians, church, press, media, political and voluntary networks, by communicating relevant news and current affairs from the MENA region and its Church, producing high-quality creative print publications and resources, plus digital media and marketing content that demonstrates the life-changing impact of SAT-7, and deepens understanding, engagement, giving, and prayer.

KEY RESPONSIBILITIES

• Design resources and digital content ensuring consistent messaging, branding, tone of voice and content conforms to the security and guidelines
• Create digital assets for social media, website, email and SAT-7 UK app
• Support the Senior Editor in designing assets for key publications and prayer campaigns, that will raise awareness of SAT-7’s work and be used to expand SAT-7’s support base
• Assist with the design of general resources and materials for the wider work of SAT-7 UK, such as fundraising appeals and reports (print and digital), materials for Ambassadors, churches and events (e.g. newsletters, PowerPoints, posters, flyers and banners)
• Triage and fulfil requests from other teams in the Communications Request Planner
• Create and update web content designs and landing pages, to drive engagement
• Provide design support to the rest of the Communications team, including graphics for use across different platforms

GENERAL RESPONSIBILITIES

• Ensure consistent messaging, branding and tone of voice and that content conforms to SAT-7 security, communication and style guides for a range of different audiences
• Support digital events with promotional content
• Liaise with SAT-7 staff from other offices to share ideas and resources as directed
• To assist the Communications & Marketing Manager and other colleagues as required
• Operate at all times within relevant statutory requirements and guidelines, following best practice recommendations wherever possible, and especially ensure compliance with the Fundraising Regulator Code and GDPR legislation

ABOUT YOU

Essential Skills and Abilities Required

• Experience using Adobe Creative Cloud (InDesign, Photoshop, Illustrator)
• Strong design portfolio demonstrating a range of creative and technical skills
• Previous experience in a similar position is required, or experience in creating engaging and impactful content
• Educated to A Level standard or equivalent with excellent interpersonal and organisational skills
• Computer literacy (e.g. MS Office 365, Word, Excel, Outlook, PowerPoint).
• Ability to work under pressure, manage time effectively, prioritise and work to deadlines
• Thorough attention to detail in all designs produced

Desirable Skills and Abilities

• Relevant qualifications in Graphic Design, Digital or Marketing
• Comfortable drafting or editing light copy to complement design work
• Understanding of the Christian international mission / development sector
• Knowledge and experience of the Middle East and North Africa (training will be given as required)

HOW TO APPLY

• Candidates must have the right to work in the UK and be based in the UK – no overseas applications will be considered
• If an informal conversation about the role would help, please email or phone directly.
• If you do not have experience in all ‘key responsibilities’, please tell us about the relevant skills and experience you do have, as you will still be considered
• If you are unavailable on the proposed interview dates, please specify this in your application and your nearest available date. It is important to note that this may not be possible to accommodate and interview dates may be subject to change
• There is an Occupational Requirement, in accordance with the Equality Act 2010, for the position to be filled by a committed Christian

We’d love to hear from you! To apply, please visit our website direcrly for further details. You will need to email a covering letter, CV and application form to be considered.

Responsible to: Director of Services
Based: Hybrid - The Grange, Saunderton, Princes Risborough OR Beatrice Wright Centre, Yorkshire

We are looking for someone who is passionate about making a real difference to the lives of deaf people. In this role, you will design, develop and deliver high-quality, personalised support that ensures every hearing dog recipient feels valued and supported throughout their journey with us.

You will play a key role in understanding and assessing recipients' changing needs throughout their partnership, integrating Hearing Link services where appropriate to provide a holistic support experience. You will also ensure every recipient receives an exceptional service during placement and beyond, regardless of whether a successor hearing dog is identified.

Alongside delivering outstanding support, you will inspire and motivate those around you, bringing energy, positivity and a strong focus on the life-changing impact of our work to your team every day.

The full job description is available to download below or on our website.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service 
• Day off for your birthday 
• Defined contribution group personal pension plan 
• Enhanced sick pay 
• Enhanced maternity, paternity and adoption pay 
• Eye care 
• Hearing tests 
• Learning and Development opportunities 
• Discounts on merchandise at Hearing Dog gift shops 
• Pet Dog Policy

For more information and to apply, please visit our website via the ‘apply’ button.

Closing date: 2nd August 2026.

National charity, Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

We are looking for a proactive and creative Marketing and Events Officer to join our award-winning charity. This is a varied and hands-on role suited to a marketing professional looking to progress their career in a dynamic organisation. Working across the charity and with our core operations, Outside the Box and Carers and Companions, you will deliver our day-to-day marketing activities. Creating and delivering compelling marketing, engaging content and creative communications as well as supporting a wide range of events, you will be a confident communicator, with a keen eye for design, strong writing and design skills and be highly organised, able to manage multiple projects across a range of areas. Great attention to detail and a passion for our work are essential!

Closing date – Tuesday 28th July 2026

Who we are

Arts for Dementia is an inclusive and dynamic charity, and a leader in our field. We work with artists, galleries, museums and community spaces to offer inspiring arts programmes for people in the early stages of dementia and their companions. We train facilitators from around the country to deliver effective arts-based activities for people living with dementia, and we advocate for the benefits of the arts for people affected by dementia.

Our values

Creative; Inclusive; Collaborative; Empowering; Inspiring

What we are looking for

We're looking for a creative and organised communicator who is excited by the opportunity to help more people understand the transformative impact of creativity for people living with dementia.

The Communications Lead will work across the team and help us to: engage more effectively with existing stakeholders (partners, funders, donors, workshop participants, volunteers, artists), increase our profile and reach new audiences. This role offers scope to grow, helping us to think big, bringing in new ideas, transforming our presence, and so helping us to realise our ambitions.                                                                              

Main purpose of job

To develop and deliver effective communications activity across all channels

• Part time: 21 hours per week, working flexibly
• Salary: £30-33k pa dependent on experience (pro-rata’d)
• Reporting to: Chief Executive Officer
• Location: Hybrid.  Mainly home-based with at least two days in London per month. Very occasional evenings or weekend days in London for events and activities.

Key responsibilities

· Proactive development and measurement of all social media channels (currently Facebook, Instagram and LinkedIn, to varying degrees)

· Responsible for appropriate use and development of our website, including keeping it up to date with our projects and case studies, and maximising engagement and SEO

· Supporting the fundraising team to fully realise new and existing income streams

· Supporting the operations team to deliver effective communications to participants, volunteers, artists and partners

· Creating mailouts and newsletters to various audiences (we use Mailchimp)

· Working with the team to identify and create assets and resources for use across the organisation, for example using participant stories and evaluation data

· Initiating public outreach and profile raising work, including identifying and engaging with relevant publications and events, soliciting and responding to media engagement, and cultivating high-profile ambassadors

· Supporting the rest of the organisation’s work, such as events, exhibitions, fundraising activities etc as needed

Skills, knowledge and experience:

If you are excited by this role and believe you have the skills and potential to help us engage more effectively, but don’t have all of the experience listed below, we would encourage you to apply.

Core skills and attributes

· Social media: content generation and management (Instagram, Facebook, LinkedIn), and experience and understanding of how to increase reach and engagement

· Website: create, edit and maintain webpages (we use WordPress)

· Design skills (we use Canva) and ability to effectively use existing brand guidelines

· Written and verbal communication skills, accurate proof-reading and attention to detail

· Experience of working collaboratively with a small staff team, able to listen and support alongside bringing new ideas and expertise

· Networking and relationship-building skills

· Engaging and enthusiastic when speaking and writing about our work

· Willing to work flexibly and respond to changing demands

· Organisational skills

· Self-motivated and able to manage your own time effectively

· Committed to equality, diversity and inclusion

Desirable

· Interest in a range of arts, art practices and creativity

· Experience and understanding of dementia

· Experience of working in London, particularly Southwark, Camden, Lewisham, Islington

· Experience with a CRM (we use Donorfy)

· Experience with media and interviews

We are keen to have a diverse and inclusive team, and welcome applications from minoritised groups.

About the Fund for Global Human Rights 

The Fund for Global Human Rights invests in the power of human rights activism to 
advance justice and equality around the world. We’re a global team of fundraisers, 
grantmakers, and activists with decades of experience navigating practical and political 
barriers to support human rights movements in some of the world’s most dangerous and 
repressive contexts. Through long-term flexible funding and hands-on strategic support, 
we help frontline activists build powerful movements and push for change on their own 
terms. 

About the Role 

The Learning and Assessment (L&A) Manager works collaboratively across the organisation to lead and support initiatives and practices that advance the 2025-2030 Strategic Outlook and theory of change. The L&A Manager is responsible for designing, managing, and engaging stakeholders in strategic programmatic and organisational L&A initiatives that are complexity-aware and context-relevant. At FGHR, we strive for a balance between learning practices to help us understand and inform our work and assessment practices to build evidence to support claims about the results or effects of our work. 

Reports to: Director of Learning and Assessment, based in Washington, D.C. 

Supervises: N/A 

Essential Duties and Responsibilities | Where You’ll Make the Most Impact 

Programmatic learning and assessment 

• Lead or contribute to program design and mixed methods data collection and learning plans or processes. 

• Design and implement relevant and rigorous analysis plans with qualitative and quantitative data sources. 

• Manage L&A initiatives with staff, consultants, and grantee partners. 

• Co-design terms of reference or scopes of work for L&A consultant partners.

Organisational learning and operations 

• Steward or otherwise contribute to the organisational goal planning and reflection process. 

• Design and facilitate virtual or in-person learning and reflection meetings or processes with internal and external stakeholders. 

• Actively support and advance diversity, equity and inclusion in your work, while contributing to equitable outcomes in line with FGHR DEI commitments. 

Thought leadership and resource mobilisation 

• Synthesize L&A meetings or secondary evidence for staff or donor audiences. 

• (Co)author blogs or articles about L&A practices, evidence, or insights. 

• Draft sections of grant proposals (e.g., MEL approach or plan, log frame). 

Qualifications | What You’ll Need to Be Successful  

• Substantial relevant experience (typically around five years) managing applied evaluation, research, or strategic learning initiatives within human rights, social justice, or a related field where complexity is a given and multiple pathways to success are possible. 

• Experience with virtual and in-person facilitation and/or coordination of diverse stakeholders on design, implementation, and utilisation of learning or assessment processes and findings.

• Experience collecting, analysing, and synthesizing qualitative and quantitative data sources, including unstructured or tacit information. 

• Demonstrated understanding of philanthropic evidence and practices (e.g., flexible funding, participatory grantmaking); experience within a grantmaking organisation preferred.

• Ability to set clear goals and objectives, manage consultants, coordinate people and processes, and adapt appropriately. 

• Ability to work remotely, both independently and as part of a team based in different locations. 

• Experience with Microsoft 365 tools, including SharePoint and/or data management and analytic functions in Excel or other Office applications. 

• Ability and willingness to conduct independent domestic or international travel, as required and safe to do so (approximately 5%-10% annually). 

• Lived and/or professional experience working with vulnerable or politically marginalised organisations and people, especially in places where FGHR works, is desirable.

• Professional proficiency in spoken and written English is required; proficiency in French and/or Arabic is desirable.

Core Competencies 

• Active listener: ability to ask meaningful questions, be curious, summarise and validate key points, and respect others’ wisdom. 

• Relationship manager: ability to form and manage trust-based, mutual relationships with diverse stakeholders with an understanding of and sensitivity to power dynamics. 

• Systems thinker: ability to see different aspects of a system while maintaining site of the whole and demonstrating comfort with uncertainty. 

• Values-aligned: commitment and practice of FGHR values, particularly L&A approaches and processes that are inclusive, sustainable, and responsive. 

What You'll Get in Return 

When you join our team, you'll enjoy more than just a rewarding role. We offer a range of benefits designed to support your career growth, wellbeing, and work-life balance, including: 

• 20 days annual leave for the first year (prorated based on hire date)

• Statutory Bank Holidays + Personal Days up to 14 leave days 

• Refreshing Fridays - from the first Friday in June, every other Friday through to the end of August is classified as a FGHR Refreshing Friday - the FGHR, in general, will be closed on these Refreshing Fridays, and staff should be able to take the majority of these days as a non-working well-being day 

• Twelve sick days per year and are accrued at the rate of 1 day per month.

• Statutory sick pay 

• Statutory parental leave 

• Up to 3 months paid sabbatical after seven years of service subject to approval and work performance 

• Optional Health Insurance - 100% Employer-paid medical coverage for employees; it serves as a supplement to NHS and is a taxable benefit 

• Optional Health Insurance includes - dental and vision coverage for employee 

• Optional Income Protection Group Scheme – 45-60% dependent upon income level 

• Life Insurance @ £175,000 

Applications will be reviewed on a rolling basis during the application period of 26th June to 17th July. The earliest anticipated start date is August 1, 2026. 

***Please ensure you have the right to work in the UK as a prerequisite for the role as we cannot provide visa sponsorship. *** 

Equality, Diversity & Inclusion  

We are committed to building an inclusive workplace where everyone feels valued, respected, and able to contribute fully. We welcome applications from people of all backgrounds and communities, including those currently underrepresented within our organisation. 

We recognise the value that diverse perspectives bring and aim to ensure fairness and equity in our recruitment processes and employment practices, in line with the Equality Act 2010. We consider all qualified applicants regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. 

We are committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any support or adjustments, please let us know. 

Job Description and Person Specification

Job title Participation Manager

Hours 35 hours per week. We are opening to discussing flexible arrangements – please highlight any requests when applying.

Length of contract  12 months

Location Hybrid work between home and our Vauxhall office. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision: People shaping their health and care.

Our Mission: We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:
 

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.

· Finding common cause across communities and conditions by working with member charities and those they support.

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

At National Voices, our aim is to make what matters to people matter in health and care. Too often, we see decisions made about the design of health and care services which don’t consider the people who use and need those services – especially those with long term conditions and from groups experiencing inequality. While the intentions of decision makers are usually good, they can unwittingly develop services which are difficult to access, stressful to experience and which don’t enable people to live life to its full potential.

We believe that if health and care leaders were better supported to meaningfully involve people living with health conditions, disability, inequality and their carers in decisions about how services are delivered then our NHS and social care services would be more equitable, and person centred.

At National Voices, we believe that this can best be achieved by connecting health and care leaders in health and care to key groups including:

· Leaders within the patient participation movement, who can support and advise health and care leaders on how to share power with people and communities using coaching and quality improvement techniques, and by acting as a critical friend.

· Leaders from voluntary sector organisations and community groups, who can bring insight into the needs, experiences and priorities of the communities they serve. They can identify opportunities to improve how services are designed and delivered, and help connect decision-makers with communities whose voices are often underrepresented.

· People with lived experience of inequality, particular conditions or services, who bring unique expertise based on their direct experience of care. They can provide timely insight into the impact of policies and services, helping decision-makers stay tuned to current needs, experiences and priorities, rather than relying on historical evidence or assumptions.

We are looking for a Participation Manager who can lead on the design, development and delivery of funded projects that generate insight, support improvement, and enable meaningful participation in health and care decision making. This will include end-to-end responsibility for project design, delivery, reporting and impact.

Projects may include designing and delivering activity such as workshops, coordinating lived experience advisory groups, coordinating coalitions of VCSE organisations, undertaking qualitative research, facilitation and engagement work. The postholder will need sufficient breadth of experience across these areas to confidently design and steer programmes, while drawing on colleagues, partners and associates for specialist input where needed.

You will be responsible for overall programme management - ensuring projects are well planned, appropriately resourced, and delivered on time, within budget and to a high standard. This includes managing risks, reporting requirements and funder relationships.

Projects may also include co-ordinating the delivery of Voices for Improvement coaching relationships and workshops on meaningful participation. We are open to a Participation Manager who has skills and experience around coaching theory and practice, however, we can also bring in external Associates with this subject matter expertise where needed to guide and supervise the coaching elements of the process.

You will also play an active role in identifying and developing new funding and partnership opportunities, contributing to the growth of National Voices’ portfolio of externally funded work.

Finally, where needed, you will also work collaboratively with another Participation Manager who leads National Voices’ Lived Experience Partner programme, membership scheme and partnership programme. You will contribute to these areas where required, particularly where they intersect with funded projects, but they will not be the primary focus of this role.

Responsibilities

Lead the development and delivery of funded participation projects

Lead the end-to-end design, delivery and management of funded programmes and projects that generate insight, support improvement and drive meaningful participation in health and care, including:

· Lead on shaping, securing and delivering funded projects from proposal stage through to completion, ensuring clear outcomes and impact

· Design and oversee programmes that may include research, engagement and participatory activity, such as qualitative and quantitative research, stakeholder engagement and participation work

· Convene and coordinate a range of delivery approaches including advisory groups, workshops, events, VCSE engagement and system partner collaboration

· Ensure delivery is well planned, resourced and managed, including oversight of budgets, timelines, risks and funder reporting

· Draw on colleagues, partners and associates for specialist expertise where needed, while holding overall responsibility for programme design and coherence

· Translate insights and findings into clear, accessible outputs in collaboration with policy and communications colleagues to support influence and impact

· Develop and shape new funding opportunities and proposals to grow the organisation’s portfolio of externally funded work

Deliver coaching and engagement programmes

Manage the delivery of structured coaching and engagement programmes, including National Voices’ Voices for Improvement model, where included within funded projects:

• Oversee delivery of coaching and engagement activity including matching, coordination and participant support
• Ensure coaching relationships between people with lived experience and system leaders are well supported and of high quality
• Contribute to the design and facilitation of associated engagement or learning sessions where required
• Work with associates or external specialists to bring in coaching or quality improvement expertise where needed
• Capture learning, feedback and impact from coaching programmes and contribute to funder reporting, case studies and evaluation outputs

Contribute to wider participation programmes

Work collaboratively with another Participation Manager to support integration with National Voices’ wider participation infrastructure:

· Contribute where relevant to the Lived Experience Partner programme, membership scheme and partnership programme

· Support the involvement of lived experience partners, members and partners in funded projects and engagement activity

· Ensure alignment across programmes and share learning between project delivery and participation infrastructure

General

• Provide line management to one Project Officer within the team, if needed - quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
• Provide matrix management for other National Voices colleagues as and when required.
• Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture.
• Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.

· Follow organisational processes to measure, monitor and communicate the impact of our work

· Support good project, financial and data management

Person Specification

Values, attitudes and behaviours

· Passionate about National Voices’ mission and the meaningful involvement of people with lived experience

· Strong commitment to equity, inclusion, and reducing health inequalities

· Proactive, flexible, and responsive, with a willingness to work in complexity

· Comfortable working both collaboratively and independently, taking ownership of delivery

· Calm under pressure and able to manage multiple priorities and tight deadlines without compromising quality

· Confident engaging with a wide range of stakeholders, including constructively challenging where appropriate

· Entrepreneurial - able to spot opportunities for growth, collaboration, and impact

· Energised by variety, able to work across diverse themes while identifying connections and opportunities

Skills and abilities

· Strong programme and/or project management skills, with demonstrable experience of leading complex, multi-stakeholder funded programmes from design through to delivery and completion

· Ability to shape ideas into deliverable programmes, including contributing to funding bids, designing delivery approaches, and translating proposals into practical delivery plans

· Strong analytical and synthesis skills, with the ability to translate complex qualitative and quantitative insight into clear, structured outputs that inform decision making and drive action

· Excellent organisational skills, including planning, prioritisation, risk management and delivery of high-quality work to deadlines

· Confident stakeholder and relationship management skills, with experience working across partners, funders, subcontractors, commissioned work and multi-organisation collaborations

· Strong facilitation and engagement skills, including designing and delivering workshops, events and participatory sessions for diverse audiences

· Strong communication skills, including the ability to produce clear, accessible written outputs and presentations

· Strong interpersonal skills, with the ability to work collaboratively, support others in delivery, and contribute to shared outcomes

Experience, knowledge and understanding

· Demonstrable experience of leading or delivering participation work with people with lived experience, ideally addressing inequality

· Strong experience of designing and delivering insight generation projects (qualitative and/or quantitative) that have led to real-world impact and improvement

· Experience of working meaningfully with people experiencing inequalities in safe and inclusive ways

· Experience of managing projects, budgets, and multiple stakeholders, working with a high degree of autonomy

· Experience of managing partnerships, funders, or commissioned work, including contributing to income generation

· Experience of facilitating workshops, events, or participatory sessions

· Understanding of the health and care landscape

· Good understanding of the participation landscape, with the ability to act as a credible contributor in the field (desirable)

· Experience of managing or contributing to coalitions or networks of VCSE or membership organisations (desirable)

· Understanding of mixed methods (qualitative and quantitative) approaches to evidence generation and analysis (desirable)

· Coaching and/or quality improvement qualifications (desirable)

· Lived experience of disability, caring responsibilities and/or inequality (desirable)

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

Application guidance

Please submit a CV and cover letter to apply. We are also recruiting a permanent Participation Manager role at the same time. If you would like your application to be for both roles, please make this clear in your cover letter.

You're welcome to use AI tools to help you prepare your application. However, we encourage you to make sure your application reflects your own voice and experiences. We often see similar AI-generated writing styles, which can make applications less distinctive. As a charity, we're particularly interested in hearing why our mission matters to you and how your values align with ours.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is 5pm on Thursday 30th July.  

The interviews will take place in early August on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.