354 Digital communication manager jobs
*Community Action Sutton is the host organisation for Healthwatch Sutton. This role is with Healthwatch Sutton*
We have an exciting opportunity for the right candidate to work with us to hear from the diverse communities of Sutton and to use their views to improve the health and wellbeing of local people. The successful applicant will be able to raise our profile and awareness of our work in the Borough.
We are looking for someone who is passionate about enabling local people to have a voice in the health and wellbeing agenda. You will be a strong communicator, with experience of engaging with a range of people to help identify their issues and concerns.
The ability to be able to capture people’s attention using your flare for designing engaging publicity material and publications will be essential as will the skills to manage our social media and website. You will need to have great IT skills to deliver all aspects of communications and engagement activity. Ability to create innovative, interactive online content is desirable.
Our ideal candidate will have excellent organisational and administrative skills to ensure the smooth delivery of our events, meetings and other activities.
Demonstrating your ability to deliver successful projects is a key part of the role. Problem-solving and influencing others are important skills needed to ensure our projects deliver results.
You will also need to be friendly and approachable to build relationships with our Board, volunteers and members of the public. We would like a person with an enthusiasm for improving people’s lives.
Unfortunately, we cannot accept CVs for this position.
To apply, please click 'Redirect to recruiter'and complete the application form. Please return by midnight Sunday 20th September 2026.
Interviews are expected to be held on Tuesday 6th and Wednesday 7th November.
The client requests no contact from agencies or media sales.
About This Job
The role requires a strong communicator who can translate complex information into accessible content and build trusted relationships across key stakeholder groups, particularly within the ACF. As well as a requirement to attend events across the UK to promote the charity.
Essential Skills
· GCSE English or equivalent experience
· At least two year’s experience of drafting award citations or funding applications
· Experience of working with partners, internally and externally
· Ability to extract information from people with varying powers of written expression
· Information gathering and analysis skills
· Excellent written and verbal communication skills.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible).
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 4th October 2026.
Interviews will be held virtually via Microsoft Teams shortly after the closing date.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Royal Institution (Ri) is an independent charity that has been connecting people with science of more than 225 years. Guided by our vision that Science is for Everyone, we have brought science to life through a vibrant programme of inspirational talks, education programmes and - with almost 1.8m YouTube subscribers - digital content that reaches audiences around the world
We are now seeking an exceptional relationship builder and event manager to help drive the success of our ambitious £20 million Be the Spark campaign. this is an exciting opportunity to help shape a new approach to major donor engagement, creating meaningful experiences that strengthen relationships, increase giving and enhance the Ri's reputation among influential audiences. Your work will play an important role in the success of the Be the Spark campaign and help secure the future of the Ri, ensuring that future generations can continue to be inspired by science.
About the Role
Working closely with the Head of Fundraising, you will build and strengthen relationships with major donors, prospective supporters and influential advocates, developing engagement opportunities that inspire long-term giving.
You will lead the planning and delivery of a programme of high-quality fundraising and cultivation events, from intimate donor gatherings to major campaign launches and prestigious VIP occasions. Working with senior stakeholders, trustees, ambassadors and supporters, you will ensure that every interaction strengthens relationships and creates meaningful opportunities for support.
This is a varied and highly visible role that combines strategic relationship management, fundraising, event delivery and stakeholder engagement.
What You'll Be Doing
· Building and managing relationships with major donors, prospects and influential supporters.
· Developing tailored cultivation and stewardship plans that deepen engagement and inspire giving.
· Delivering exceptional fundraising, cultivation and VIP events from concept through to completion.
· Supporting senior leaders, trustees and ambassadors to identify and develop donor engagement opportunities.
About You
You will be an experienced relationship manager with a talent for bringing people together around a compelling cause. Comfortable working with senior stakeholders and high-profile supporters, you will combine excellent interpersonal skills with strong organisational ability and attention to detail.
We're particularly interested in hearing from candidates who have:
· Experience managing high-value stakeholder or VIP relationships.
· A track record of delivering successful fundraising, engagement or high-profile events.
· Outstanding communication and relationship-building skills.
· Strong judgement, discretion and stakeholder management skills.
· The ability to manage multiple priorities and deliver results in a fast-paced environment.
An interest in science, education or public engagement would be an advantage.
Are you interested in joining our passionate team dedicated to inspiring people with science?
If so, download the full job description and person specification and apply by uploading your CV and a supporting statement of no more than 500 words setting out why you want the job and how your skills and experience meet the criteria set out in the person spec
Closing date for applications: midnight on Monday 28 September
Interviews are scheduled for w/c 5 October - however we may interview as applications come in and may close the application process early if we receive a strong field of applicants.
The Ri is a charity that brings the public and scientists together to share their interest and passion for science.

The client requests no contact from agencies or media sales.
The Sutton Trust is the UK’s leading social mobility charity. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.
Over the next year the Trust will celebrate its 30th anniversary and as part of its strategy, we have ambitious plans to grow our access to the workplace programmes in new and innovative ways. We are looking for a dynamic and enthusiastic Employability Programmes Manager to join our team through this exciting period.
The Trust’s Employability programmes support talented young people from lower income backgrounds to successfully access highly competitive universities, degree apprenticeships and professional careers. Delivered in partnership with the UK’s top universities and major employers the programmes support over 1,000 students each year from across the UK.
The successful candidate will lead on the development of a brand-new Tech and Digital Pathways to the Professions programme due to launch in Sep 2027 working with colleagues across the organisation. They will also manage and deliver, a range of other cohort-based employability programmes delivered both online and in-person. They will join a small and passionate team, led by the Head of Employability Programmes, and will play an important role in contributing to the on-going success of our programme work and industry engagement strategy.
Main duties
This role is responsible for leading on the design, planning and delivery of the new Tech and Digital programme (pre 18), alongside planning delivery for the existing employability programmes including our current Careers Plus (post-18) programmes in the tech & digital sector.
Programmes design and delivery
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Design a suite of interventions and activities for the new Pathways to Tech & Digital programme for launch in September 2027 leveraging our existing Sutton Trust theory of change, previous evaluations and models adapted from existing programmes. The role will work closely with the Senior Employability Manager and other colleagues across the team responsible for employer engagement, evaluation and marketing to ensure successful launch.
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Deliver existing employability programmes including our current Careers Plus (post-18) programme to launch the next cohort in April 2027, liaising with the Alumni team to ensure alignment with overall alumni engagement.
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Plan, project manage and deliver a range of online and in person activities within those employability programmes including launch events, career insight activities, academic taster sessions, skills workshops, group projects, networking, information and advice sessions etc. Some activities will also be in-person at employer partners.
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Liaise with colleagues in the Employer Engagement team to plan and delivery work experience placements, insight days and employer volunteering across programmes.
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Design engagement and comms plans for programmes to ensure strong student engagement and retention
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Work with colleagues to build and manage relationships with industry partners from across a range of sectors, who fund and support delivery across the programmes
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Managepartnerships with external delivery organisations (including universities and 3rdsector facilitators) to ensure the sessions and content of the programmes meet its intended aims
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Ensure all events and activities are risk assessed and delivered in line with both health and safety and safeguarding policies and best practice
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Liaise with colleagues in the evaluation team to manage the monitoring, evaluation, accountability and learning across programmes supporting strong response rates, stakeholder reporting and adapting programme design and delivery based on feedback.
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Lead programme transition and change, balancing the delivery of existing programmes with the development and implementation of new initiatives
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Manage programme budgets and reporting process
Team responsibilities
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Line manage a Programme Assistant who supports across programmes
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Working with the Development team, manage the evaluation and reporting of programme activities including reporting/presenting to funders
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Other duties as necessary from time to time
Organisational responsibilities:
GDPR
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Being conscious of how the GDPR relate to your area of work
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Monitoring and raising issues or potential issues as they arise
Safeguarding
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Being aware of and actively working to include safeguarding within all aspects of work
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Raising issues or potential issues as they arise
Fundraising
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Acting as a representative and ambassador of the Sutton Trust when interacting with external contacts and particularly (prospective) donors
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Engage with fundraising and/or donor-related activities if required (e.g., contributing to funding proposals, reports or donor meetings)
Health & Safety and Office
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Familiarising yourself with the Trust’s Employee Safety Handbook, and your individual H&S duties and responsibilities.
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Reporting any H&S concerns or issues as they arise, either at home or in the office, as appropriate.
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Being aware of trigger points and informing the Ops team as needed e.g. when moving address or adjusting home workstation setup.
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Ensuring line reports are completing all H&S training.
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Regularly checking in with line reports on any H&S concerns, particularly when lone working/working from home.
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Acting as the Trust’s first point of contact, by providing a responsive and efficient service for general external and internal telephone and email enquiries
HR
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Line managing, motivating and proactively supporting Programmes Assistant: Employability in their professional development
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Following the Trust’s HR policies relating to line management and engaging with relevant processes as necessary
Person Specification
We welcome applications from individuals who have experience in:
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Managing projects/programmes, including event design, planning, administration and delivery
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Developing and launching new programmes or initiatives, using evidence, insight and innovation to deliver high quality programming
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Experience of leading programme change and transition
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Leading young person-facing events and activities, including awareness of best practice in supporting student needs, ideally with experience of digital delivery
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Facilitation of sessions with young people in person or online
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Building and Managing relationships with both contracted and voluntary delivery partners as well as diverse stakeholder groups including corporate or funder relationships;
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Using data to design and deliver programmes
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Monitoring and evaluation, reporting, and administration
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Budget management
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Working within or an understanding of the not for profit sector
We are also looking for an individual who:
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Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
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Demonstrates a high degree of initiative and leadership when delivering projects and events
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Has strong organisational skills including the ability to multi-task and prioritise
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Excellent verbal and written communication and strong analytical skills
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Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
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Is eligible to work in the UK
Terms of Appointment
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Contract: Full-time, Permanent
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Salary: 43,000 - 44,000 per annum
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Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
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Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
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A DBS check may be required
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Please note that we are unfortunately not a licensed visa sponsor
Interviews
Applications should reach us by Tuesday 29th September, with first round interviews held over Zoom on Wednesday 7th October, and second round interviews held at our London offices on Thursday 15th October.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
The Marketing Content Executive is responsible for creating engaging, audience-focused content that supports fundraising, supporter engagement and brand objectives across digital and offline channels. The role plays a key part in bringing MAF's mission and impact to life through compelling storytelling, effective marketing copywriting and content that inspires supporters to engage, give and advocate. Working closely with colleagues across Marketing, Fundraising and Donor Experience, the role develops and adapts content for campaigns, supporter journeys, email communications, web pages, social media and printed materials, ensuring communications are creative, consistent and aligned with organisational priorities. The role also provides support for the development of supporter engagement activities and selected events, helping to create meaningful experiences that strengthen supporter relationships.
Salary:£32,510.27
Location: This role will be based at our Folkestone office, operating on a hybrid working arrangement with 2 days a week in the office.
Working Hours: Office open officially from 9am to 5.30pm (Mon-Fri) and 9am-4pm on Fridays.
Closing date:7 October 2026
Responsibilities
Campaigns and content
- Write, edit and proof high-quality copy tailored to channel and audience ensuring clarity, consistency and alignment with brand tone and messaging; brief designers and videographers as needed.
- Support in the maintenance of MAFs asset register and ensure brand consistency across the relevant touchpoints.
- Support the creation of case studies and story gathering in collaboration with programme, communications and fundraising colleagues.
- Create, update and maintain copy for content across multiple marketing channels, including website pages, email communications and campaign assets.
Digital marketing and analytics
- Set up campaign tracking (e.g. UTM parameters, QR codes, short links) and ensure accurate tagging across channels.
Supporter journeys and fundraising collaboration
- Work collaboratively with donor experience and supporter engagement colleagues to develop content that supports supporter journeys, appeals and stewardship, and improves engagement outcomes.
- Help segment audiences and tailor content to increase engagement and Donor Income – one-off, regular and monthly.
- Ensure supporter-facing content reflects organisational purpose, values and safeguarding standards.
Events
- Support the Marketing & Events Coordinator in delivering supporter and fundraising events, including assisting with event preparation, materials, creative content and on-the-day delivery.
- Contribute creative storytelling ideas and engagement concepts for supporter experiences and engagement tools, including the MAF Cube and future event activities.
Project management and ways of working
- Champion cross-team collaboration and clear communication; develop simple checklists and templates to aid consistency.
- Maintain orderly files and version control for campaign materials and approvals.
Brand, compliance and risk
- Uphold brand, tone of voice and accessibility standards across all outputs.
- Comply with GDPR, PECR and fundraising regulations; handle personal data securely and ethically.
- Follow organisational policies, including safeguarding, health and safety, and inclusion.
Any other responsibilities as requested by your line manager.
This job description reflects the current requirements of the role. As duties and responsibilities change and develop, this will be reviewed and will be subject to amendment in consultation with the post-holder.
Tasks common to all staff:
- Role modelling of organisational values and beliefs - to contribute to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer.
- To participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader.
- To keep line manager informed of all relevant and timely information.
- At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner.
- To abide by MAF UK’s Safeguarding and Conduct Policies, and all other organisational policies provided on the Intranet.
Terms:
- At least 36 hours with 1 hour for lunch daily unpaid per week. Hours should be agreed with line manager according to the flexible working policy.
- Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings etc. on weekends.
- Annual leave entitlement of 22 days (158.4 hours) per year and 8 days (58.5 hours) paid public holidays per year.
- Non-contributory pension scheme (10%) salary.
The client requests no contact from agencies or media sales.
The Role
This is a hands-on communications role sitting at the centre of a small, ambitious and growing charity.
The Communications Manager will take responsibility for planning, coordinating and delivering communications across Not A Phase. You will bring together communications from across our services, campaigns, fundraising, partnerships and events, ensuring that what we communicate is engaging, accessible, consistent and recognisably Not A Phase.
This is not simply a social media role. We are looking for someone who can see the bigger picture of the charity's communications while also being comfortable doing the work themselves - writing copy, developing campaigns, briefing creatives, producing content, updating the website, coordinating photography and filming, creating newsletters and making sure projects actually get delivered.
You will work closely with colleagues across the organisation to understand what is happening within our services and turn that activity into compelling communications for our community, supporters, partners, funders and the wider public.
You will also play an important role in protecting and developing the voice of Not A Phase: positive, confident, human, community-led and grounded in the lived experiences of trans+ people.
What We Offer
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26 days annual leave + bank holidays (33 days total)
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Festive Period break (avg 7-10 working days)
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Flexible working hours
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Mostly remote working with in-person attendance for relevant events
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Travel expenses covered
Key Responsibilities
1. Strategy, Planning & Coordination
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Own and deliver an organisation-wide communications plan aligned with Not A Phase’s strategy and priorities.
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Maintain a forward calendar covering services, campaigns, events, partnerships, fundraising and key dates.
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Work across teams to identify opportunities, coordinate activity and ensure projects are supported from launch through to impact.
2. Content, Storytelling & Brand
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Lead on writing and editing clear, accessible content for web, email, campaigns, reports, fundraising, partnerships and organisational updates.
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Tell compelling stories that reflect the breadth of our work and celebrate trans+ community, creativity, achievement and joy.
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Protect and develop the Not A Phase brand, messaging and tone of voice, helping colleagues and partners communicate consistently.
3. Digital, Social & Campaigns
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Lead our digital and social media communications, representing our programmes, locations, communities and partnerships.
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Plan joined-up campaigns across social media, email, web and partner channels, including relevant LGBTQIA+ and diversity calendar moments.
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Keep our website and email communications current, grow audiences and use performance data to improve activity.
4. Content Capture & Creative Production
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Plan photography, video, testimonials and other content across services and events.
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Attend selected activities to capture or coordinate content, managing external creatives where needed.
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Maintain an organised asset library and ensure consent, safeguarding and privacy processes are followed.
5. Community Reach & Service Communications
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Clearly communicate our services, who they are for and how to access them.
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Develop targeted communications to increase participation and reach new and underrepresented audiences, including people outside major cities.
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Use feedback to make communications clearer, more accessible and effective.
6. Partnerships, Fundraising & Impact
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Support fundraising and partnership communications, clearly showing the value and impact of support.
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Create materials, stories and case studies using service data, feedback and testimonials.
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Work collaboratively with external partners on developing and promoting partnership communications.
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Help communicate organisational progress and strengthen relationships with supporters, funders and partners.
7. Media & Responsive Communications
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Support our external profile through press releases, statements, briefings, media relationships and spokesperson preparation.
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Work with the CEO and Senior Leadership Team on sensitive or fast-moving communications, using sound judgement and keeping responses grounded in our mission.
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Prepare appropriate messaging where public or reputational issues arise.
8. Insight & Improvement
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Monitor performance, set practical communications KPIs and report useful insight to the CEO and Senior Leadership Team.
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Use audience data to improve communications, systems and processes, while keeping up with relevant charity and digital communications practice.
Person Specification
Essential
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UK Based
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Experience in a charity, community or purpose-led organisation.
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Excellent writing, editing and proofreading skills, with the ability to make complex information clear and engaging.
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Strong communications, marketing or content experience, including multi-channel campaigns.
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Strong digital and social media experience, including websites, email, audience growth and performance insight.
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Excellent organisation and project-management skills, with the ability to plan ahead and manage competing deadlines.
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A strong understanding of brand, tone of voice, accessibility and inclusive communications.
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Sound judgement when communicating about sensitive or contentious subjects.
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A collaborative approach, with the confidence to work independently and own projects from idea to delivery.
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Experience managing external creatives, freelancers or agencies.
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A hands-on approach and willingness to personally produce much of the charity’s communications.
Desirable
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Experience communicating with LGBTQIA+ communities and an understanding of issues affecting trans+ and gender-diverse people in the UK.
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Media relations or PR experience.
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Experience producing or commissioning photography and video.
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Experience supporting fundraising, partnerships or impact communications.
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Experience managing staff, freelancers or volunteers.
The Person
We are a small team delivering a growing UK-wide programme, so we need someone comfortable taking ownership.
The role is varied: you might plan a national campaign, update a Trans+Connect webpage, coordinate content at a Misfits session or prepare communications for a new partnership.
You will spot strong stories across the charity and turn them into effective communications.
You will understand that good communications are about reaching the right people, telling meaningful stories, building trust and demonstrating impact.
You will bring structure and forward planning while retaining the personality, creativity and community-led approach that makes Not A Phase distinctive.
What You'll Help Us Achieve
Over the next five years, Not A Phase aims to deepen its impact and reach more trans+ adults across the UK.
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Reach more trans+ people who could benefit from our services.
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Tell our story and demonstrate impact.
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Strengthen relationships with supporters, funders and partners.
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Grow national recognition of Not A Phase.
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Improve communications across the organisation.
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Celebrate trans+ diversity, creativity and achievement.
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Ensure our work is seen, understood and valued.
Please be aware that we use AI detection software will not be moving ahead with applcations or CV's that are written by AI.
Uplifting the lives of trans+ adults across the UK.



The client requests no contact from agencies or media sales.
Salary: £29,000 – £34,000 depending on experience
Hours: Full time, 37.5 hours per week
Contract: Permanent
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
We're looking for a driven and passionate email specialist who wants to use their skills to make a genuine difference to the lives of people living with kidney disease. The digital marketing team at Kidney Research UK is ambitious, and we're in the middle of transforming the way we engage with supporters via email.
The Role
- Write and build brilliant, on-brand emails that tell a great story and reach the right people with the right message at the right time
- Build on our email transformation programme, helping to develop our approach to personalisation and supporter insight
- Create and optimise automated email journeys, building on the ones we've just launched
- Use data and testing to continually improve email performance and engagement
- Help build a rich picture of our supporters to inform more relevant, better-targeted communications
- Work collaboratively across the digital marketing team to grow supporter engagement, loyalty and lifetime value
What We're Looking For
- Proven experience in email marketing, combining technical skill with creative flair
- Ability to write compelling copy and build effective, well-designed emails
- Experience with email automation, journeys and personalisation
- A data-driven approach, with experience testing and optimising campaign performance
- Passion for using digital marketing to make a genuine difference to people living with kidney disease
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
How to Apply
Please complete the online application form and submit together with your CV. Closing date: Sunday 20 September 2026.
Telephone interviews will be held on Tuesday 22 and Wednesday 23 September 2026. Interviews will be held week commencing 28 September 2026.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
No agencies please.
You may have experience in the following: Email Marketing Executive, Digital Marketing Officer, CRM Executive, Email Marketing Specialist, Marketing Automation Executive, Supporter Engagement Officer, Digital Communications Officer, Email Campaign Manager, CRM Marketing Executive, Charity Digital Marketing, Not for Profit, NFP, Third Sector, Charities, etc.
We are looking for a committed, creative Membership Development Manager who exemplifies our three core principles: Connect, Collaborate and Change, to join our small but mighty team, leading membership development and driving our new strategy.
Salary: £30,000 – £34,000 FTE
Closing date: 26 September 2026
Location: Barking & Dagenham | Hours: 4-day week
Do you want to make a difference and create real impact in the voluntary, community, faith and social enterprise space?
We are looking for someone who is passionate about communication, about building and maintaining relationships, and about listening rather than telling. You’ll have a highly collaborative working style, and be excited to be part of a small team. You’ll care deeply about the impact your work has, and will have a strong commitment to improving the world around you. You’ll be used to thinking outside the box to find solutions, and to challenging existing structures.
If you’re passionate about building stronger communities through connecting and collaborating to achieve systemic change, this role is for you.
We’re looking for someone who:
- Has a strong commitment to the principles of BD Collective
- Has the ability to build and maintain positive relationships with diverse stakeholders at all levels
- Is skilled at using monitoring and evaluation to evidence impact
- Curious and eager to learn in a fast-paced environment
- Is proactive and able to take the initiative
You’ll be working in a small, dedicated team, leading on our membership development and the implementation of our new strategy. You’ll gain experience in building a community-focused, member-driven local infrastructure organisation with big ambitions. You’ll have the chance to make a real difference in one of the country’s most deprived boroughs, supporting the people and organisations who help to hold it together.
We especially welcome applicants from Barking & Dagenham and Global Majority backgrounds.
Apply now by sending your CV and a cover letter (no more that 2 sides of A4) telling us:
- What excites you about this role?
- Why do you think this role is important?
- What makes you the right person for this role?
We welcome applications from all candidates and are happy to make reasonable adjustments to support you. If you require any reasonable adjustments please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Officer
Job Description
About Emergency Nutrition Network (ENN)
Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.
Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.
Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.
ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), as well as our highly regarded global nutrition publication, Field Exchange.
For more information about ENN’s work see our website.
Our People
ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.
Terms and Conditions
- Hours of work: Full time (37.5 hours per week)
- Type of contract: 12-month fixed term contract, with potential to be made permanent.
- Location: Hybrid or UK-based homeworking with occasional travel to meetings, training events and organisational activities, primarily in Oxford/Oxfordshire. ENN may operate hybrid working arrangements and reserves the right to review working arrangements in the future following consultation. Applicants must have and maintain a valid right to work in the United Kingdom throughout their employment with ENN.
- Holidays: 25 days plus UK public holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum.ENN also provides additional paid office closure days between Christmas and New Year. Pro-rata for part-time staff.
- Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%.
· Additional Benefits includeDental cover, Life cover, Employee Assistance Programme and Wellbeing contribution.
· Salary: £28,000 to £29,000 per annum, dependent on experience and suitability for the role.
·
Purpose of the role and Reporting Lines
The Communications Officer will report to the Communications and Digital Manager. The role works closely with our Project Managers, and technical project leads. The Communications Officer will facilitate effective and engaging communications across the organisation (internal and external) with particular emphasis on enabling effective communication of our project’s work/outputs, demonstrating impact, and enhancing dissemination to a wider and more diverse audience.
We are looking for someone with a passion for translating technical nutrition/public health content and communicating it to a broad array of stakeholders, ensuring it is widely accessible, to drive effective and positive change in nutrition policy, practice and research at global, regional and national levels.
Key Responsibilities:
Support the Communications and Digital Manager in executing ENN’s communication strategies (both internal and external) by:
Project Communications, Publication and Dissemination
· Plan and execute a communication and dissemination plan for each project/output, working alongside the technical project lead, project manager and communication and digital manager, within budget/resourcing.
· Produce an array of professional dissemination resources (e.g. social media content, brochures, posters, visual abstracts etc) to effectively communicate our work to different audiences (both technical and non-technical)
· Create engaging visual multimedia content for use on ENN websites, social media channels and online events, under the support and direction of the Communications and Digital Manager.
· Manage an image bank, ensuring that it is refreshed, and that all imagery has been appropriately licensed/credited. Identifying suitable imagery for use in various contexts.
· Support with procurement, coordination and briefing of copyeditors, designers, videographers, translators, printers and other external communication service providers as needed. Review and check proofs and coordinate feedback/revisions.
· Assist with the production and dissemination of ENN’s flagship publication Field Exchange (both print and digital in English and French).
· Set up and administer online meetings, launch webinars, and in-person dissemination events e.g., conference side events etc.
· Create and administer surveys seeking feedback on our work including collation and formatting of results.
Website and social media
· Online content production and day-to-day updating and uploading of content on ENN’s website, and YouTube channel.
· Manage social media campaigns for projects/outputs/events, including drafting and posting content across platforms (LinkedIn, Facebook, WhatsApp Community, en-net forum)
· Plan and manage a social media calendar, scheduling posts and aligning content with relevant days/upcoming events in the sector relevant to ENN’s work.
· Support with delivering training/instruction, producing guidance, for staff on use of social media, comms/website, AI etc.
· Maintain the CRM system (network signups through the website), and communication to our networks via newsletters, ensuring that data protection procedures are adhered to.
Communication Monitoring and Analysis
· Monitor and analyse communications data and produce reports to improve performance and grow our audience and reach
· Ensure that monitoring sources (including Google Analytics/DOIs) are up to date and collection of website monitoring data is functioning properly.
· Support with data visualisation
Digital Fundraising
· Undertake research on potential funding opportunities/sources, and support with developing funding proposal with a focus on digital fundraising
Person Specification Essential
· Knowledge or strong interest in communication in nutrition, global public health, and / or the humanitarian/development sector.
· Excellent communication (in both English and French): writing, editing, presenting and proof-reading skills; the ability to write content for websites/social media including adapting technical language and content to appeal to a wide and diverse audience.
· Experience producing high-quality communication and dissemination products using a variety of digital tools/software.
· Creative vision to help develop appealing content that is accessible, with an eye for detail and design. Able to innovate and problem-solve. Open to learn new skills.
· Experience in organising high level dissemination events e.g. launch webinars/ conference events, online and in-person.
· Strong organisational skills, with experience of prioritising a varied workload and meeting deadlines using own initiative and with minimal supervision.
· Excellent attention to detail and ability to consolidate data and information with a high degree of accuracy.
· Strong interpersonal skills, able to work both autonomously and as a member of a dispersed and diverse team.
· Good cross-cultural communication skills with an understanding of, and commitment to, equal opportunities and diversity.
· Experience in creating /uploading website content and working with online content management systems.
· Proficiency with mainstream social media platforms (e.g., YouTube, Threads, LinkedIn, Instagram) and experience using social media effectively for business purposes.
· Ability to use Adobe Suite, Canva and video/podcast editing software e.g. Riverside.
· Strong technical skills including fluency in Microsoft Office
Desirable
· Practical experience in web design and functionality
· Experience in filming interviews/producing podcasts
· Experience working with CRMs web and email management platforms (e.g., Brevo, Salesforce, HubSpot, Drupal, Mailchimp)
· Experience with Google Analytics and/or other website data analytics and data visualisation tools.
· Other Language skills (e.g. Spanish, Arabic) are not essential but will be a plus as we also produce content in these languages
Eligibility to work:
The successful applicant will be required to demonstrate that they have and can maintain the Right to Work in the United Kingdom throughout their employment with ENN. This includes evidencing a UK National Insurance number and UK tax residency. A Certificate of Sponsorship, visa sponsorship and relocation package are not available for this position.
ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.
Application Process
Please submit a Cover Letter (no more than 1 page) and CV no later than 23:59 on Tursday 1 October 2026.
Emergency Nutrition Network works to reduce undernutrition globally.
The client requests no contact from agencies or media sales.
Do you have experience creating email campaigns and digital communications that bring customer journeys to life? Want to help shape the future of customer engagement at British Heart Foundation?
We're recruiting a Digital Journeys Senior Executives on 12-month fixed-term contracts to support one of our biggest digital transformation programmes.
About the role
British Heart Foundation is investing in Enterprise Foundations, an organisation-wide transformation programme designed to help us become a more customer-centric organisation through new technology, better use of data and more connected ways of working.
As a Digital Journeys Senior Executive, you'll help deliver one of the programme's most significant workstreams: migrating our marketing automation platform from Dotdigital to Adobe and redesigning hundreds of campaigns into customer-centred journeys.
You'll own assigned customer journeys from brief through to delivery, translating journey designs into live Adobe builds and configuring audience segmentation, workflow logic, personalisation and automation. Through rigorous testing and optimisation, you'll help ensure every communication delivers a relevant and connected customer experience.
Working through a series of transformation sprints, you'll contribute to rebuilding and improving existing campaigns while helping establish new standards, processes and ways of working across the organisation. You'll work closely with colleagues across Digital, Data, Retention and Customer Journeys, gaining valuable experience in marketing automation, customer journey orchestration and digital transformation delivery.
Your work will directly influence how we engage audiences and support more people to connect with BHF's mission.
About You
As our ideal candidate, you'll already have experience designing, building and delivering customer journeys, email campaigns or SMS communications within a marketing automation platform, alongside a strong understanding of audience segmentation, workflow logic and personalisation.
You'll bring strong knowledge of customer journey design, marketing automation and campaign delivery, together with experience using customer data to create relevant, targeted communications. Experience with Adobe Campaign or Adobe Journey Optimizer would be beneficial, but we're equally interested in candidates with experience using platforms such as Dotdigital, Salesforce or Braze who are excited to develop their Adobe expertise.
You'll be confident translating briefs and requirements into live journey builds, using performance insight to identify improvements and working collaboratively with stakeholders across digital, data, technology and marketing teams. Strong attention to detail, testing and quality assurance will be key to your success.
Most importantly, you'll be customer-focused, organised and naturally curious. You'll enjoy learning new technologies, solving problems and finding better ways to create journeys that deliver measurable results.
Working arrangements
These 12-month fixed-term roles provide additional capacity for the Digital Content & Journeys team during the Enterprise Foundations (EF) transformation programme.
These roles will specifically support the migration to Adobe and the building of hundreds of personalised customer journeys through sprint cycles until May 2027, followed by optimisation and hypercare. These roles provide the additional capacity needed to deliver the EF programme’s goals.
As this role is linked to a time-limited transformation programme, it is not intended to form part of BHF's ongoing permanent structure beyond completion of the project and associated optimisation activity. Following completion of the programme, responsibility for the ongoing management and optimisation of journeys will sit within the permanent Digital Content & Journeys team.
The contract is expected to end after 12 months when the additional funded programme activity and associated resourcing requirement are expected to conclude.
This is a hybrid role, where your work will be split between your home and at least one day per week in our London office. This may vary from time to time so you will need to work in a flexible way to unlock your best work for our cause.
Interview process
The interview process will consist of two stages. We plan for first stage interviews will be held over MS Teams on w/c 28 Sep 26 . For those successful, there will be second stage interviews in-person at our London Office (NW1 7AW) on 08 Oct 2026.
Our vision is a world free from the fear of heart and circulatory diseases.
I’m keen to speak with digital fundraising and digital communications professionals who have experience delivering exceptional supporter experiences, particularly for those taking part in online fundraising challenges. This is a great opportunity to join a Mental Health Charity’s Digital and Experiential team, based in East London, in a hybrid role, for a 12 month FTC.
The Digital Fundraising Officer role focuses on creating engaging, insight-driven experiences that motivate and support fundraisers throughout their journey — helping them feel confident, connected and valued, while ultimately deepening their loyalty to the organisation.
The role will involve developing personalised engagement and communications strategies, using data and insight to enhance the supporter experience across online and digital channels, including Meta-led products and social media platforms.
You will bring:
- Experience in multi-channel marketing (digital, social, influencer, email, and offline) to drive fundraising and engagement.
- Knowledge of Meta-led products such as Social Challenges and Celebration Fundraising
- Excellent project management skills
- Strong interpersonal and communication skills with the ability to communicate effectively with supporters and suppliers across a range of channels including mail, e-mail, telephone, face-to-face, and online.
If you have experience delivering digital fundraising journeys or engaging supporters through online fundraising challenges, I’d be really interested in hearing from you and discussing the opportunity further.
- Hybrid working- 2 days p/w in Stratford, London, 3 days working from home.
- 12 month FTC
- Full-time hours (35 hour week).
- Salary £35,702
Closing date- ASAP- applications reviewed on a rolling basis, so please apply today to find out more! Interviews to take place online, w/c 21st September.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Type: Fixed term contract
Duration: 2 years
Location: A mix of working remotely and in the McPin office (Bethal Green, London)
Salary: Starting from £46,637 per annum FTE (point 22)
Hours: 37.5 hours per week
Do you want to ensure mental health research has a real-world impact?
Can you lead strategic communications that influence researchers, policy makers and the public?
Are you an experienced, values-led communications leader who can support and inspire a busy team?
The McPin Foundation is looking for a Senior Communications Manager to lead our communications function at an exciting point in our growth. This strategic, hands-on role suits someone with excellent communications skills and strategic leadership and communications experience.
McPin is a mental health research charity working to transform how research is done by putting the expertise of people with lived experience at its heart. We believe this makes research more relevant, meaningful and likely to create real-world change. Recent work has included young people’s mental health, digital mental health and virtual reality, inequalities, data sharing and artificial intelligence.
As Senior Communications Manager, you will ensure McPin’s work reaches the right audiences and has the greatest possible impact. You will lead our communications strategy, support influencing and impact work, and help colleagues translate complex research into engaging and accessible content.
You will manage and develop a communications team (two people), oversee consultants for specific projects, and work closely with colleagues, partners, people in our networks and external stakeholders. As part of the charity’s senior leadership, you will help shape organisational strategy, strengthen internal working practices and support other McPin colleagues to develop their own media and communications skills.
You will support delivery of McPin’s communications strategy, strengthen how we capture and demonstrate impact and grow our supporter base. You will bring strategic confidence, creativity and practical delivery skills, whilst working in a way that reflects McPin’s values.
Currently, most staff at the McPin Foundation are working remotely, although office spaces in London are open and available for use. This post will involve a mix of working remotely and working in London.
Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviours. We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.
We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan with Hospital Saturday Fund. Please see the full Job Description on the McPin Foundation website for more information.
The closing date for applications is Monday 21st September 2026 at 9.00 am. The first stage of Interviews will take place week commencing 28th September.
To apply please visit The McPin Foundation website to download the job description and application form. In line with our values, McPin does not use AI in its recruitment processes, all applications will be read by our team.
Queries to Vanessa Pinfold if you have any questions about the post.
The client requests no contact from agencies or media sales.
Help turn local generosity into life-changing support for people when they need it most.
At Braintree Area Foodbank, we believe no one in our community should have to face hunger or hardship alone.
We provide emergency food and practical support to individuals and families in crisis, while working towards longer-term solutions to poverty. Over recent years, we have increasingly focused on providing more in-depth support, helping people maximise their income, address the challenges they face and create the conditions to move forward.
Now, we are looking for a proactive and driven Fundraising Manager to help us build a sustainable future.
Please note that interviews will take place on the 15th of October 2026. We will be actively shortlisting and so will get in touch as soon as possible about inviting you to interview.
The role
This is an exciting opportunity to shape and grow our fundraising function. You will develop income from businesses, community organisations and individuals, building relationships that help turn local generosity into meaningful, long-term support.
You will have the freedom to identify opportunities, develop new ideas and build fundraising activity from a relatively blank slate. While we already have an established base of supporters and fundraising materials, there is significant scope to develop new relationships, improve supporter engagement and create sustainable sources of unrestricted income.
Working closely with the Charity Manager, staff and Trustees, you will play a key role in building a fundraising function capable of making a significant contribution towards the foodbank's future.
Fundraising Manager
Location: Braintree, Essex (hybrid working considered)
Contract: 2-year fixed term, part-time, 25 hours per week, with scope to increase in future
Salary: £18,000–£20,000 per year (£27,000–£30,000 FTE)
Annual Leave: 33 days including bank holidays (F.T.E)
What you'll be doing
- Developing and delivering fundraising activity across corporate, community and individual giving.
- Building relationships with local businesses and developing opportunities for partnerships, sponsorship, employee fundraising and other forms of support.
- Developing relationships with churches, schools, community groups and other local organisations.
- Growing individual giving, including encouraging one-off supporters to become regular donors.
- Identifying and approaching new supporters and proactively developing fundraising opportunities.
- Developing campaigns, appeals, newsletters and other communications that inspire people to support our work.
- Creating a structured approach to supporter stewardship, ensuring donors understand the difference their support makes.
- Building and maintaining a clear pipeline of fundraising opportunities and relationships.
- Maintaining accurate supporter records and ensuring appropriate GDPR and data protection practices.
- Monitoring fundraising activity and income, evaluating what works and reporting progress to the Charity Manager and Trustees.
- Developing and implementing an annual fundraising plan.
- Representing the foodbank at meetings, networking events and within the local community.
This job is for you if...
- You have experience in fundraising, business development, sales, income generation or another role involving securing financial support.
- You are confident building relationships and identifying new opportunities.
- You are comfortable approaching people, making the case for support and asking for financial contributions.
- You are an excellent communicator, both in person and in writing.
- You are proactive, self-motivated and enjoy working independently.
- You can turn ideas into practical action and are comfortable building something new.
- You are organised and able to manage multiple relationships, opportunities and priorities.
- You are confident using databases, spreadsheets, email and standard office software.
- You share our commitment to treating people experiencing hardship with dignity and respect.
Experience of charity fundraising, corporate partnerships, individual giving, community fundraising or supporter databases would be an advantage, but we welcome applications from people with transferable experience from other sectors.
About us
Braintree Area Foodbank is a charity founded on Christian principles. Not every member of our team is a Christian, but we share a commitment to the values that underpin our work and welcome applications from people who do the same.
We believe that all people are created equal and are committed to creating an inclusive workplace where people are treated fairly and with respect.
Why join us?
This is an opportunity to make a real difference locally while building something with long-term potential. You won't simply be maintaining an existing fundraising programme, you'll have the opportunity to shape it, grow it and help create a more sustainable future for a charity supporting thousands of people across our community.
Our mission is the prevention and relief of poverty in the Braintree District via emergency food, essentials and wrap around support
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with a not-for-profit Institute on a fantastic Digital Marketing Officer role.
This position involves creating engaging digital content and managing campaigns that enhance public understanding of humanities and social sciences through innovative marketing strategies and compelling multimedia.
Key Responsibilities
- Develop, produce, and distribute digital marketing content, including videos, audio, and social media posts, aligned with organisational goals.
- Manage and optimise social media channels (such as Meta, Instagram, LinkedIn), including planning content calendars and leveraging paid campaigns.
- Curate collaboration opportunities with content creators and influencers to amplify campaign reach and engagement.
- Analyse digital performance metrics, generating insights to guide future strategies and enhance audience outreach.
- Coordinate with internal teams and external partners to ensure consistency and effectiveness across campaigns.
- Oversee content timelines, manage external suppliers where necessary, and track campaign results against defined KPIs.
Person Specification
- Proven experience in managing digital marketing campaigns with a focus on content creation across social platforms.
- Skilled in video and audio production, editing, and multimedia content development.
- Strong understanding of social media management tools, analytics, and optimisation techniques.
- Excellent written communication, with the ability to craft accessible, engaging content for diverse audiences.
- Organised, proactive, with exceptional attention to detail and project management skills.
- Ability to build collaborative relationships with content creators, stakeholders, and external agencies.
What’s on Offer
Salary: £37, 000 + excellent benefits
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email).
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Purpose of the role
The Marketing & Communications Manager is responsible for managing the delivery of 2wish's marketing and communications activity, ensuring consistent, engaging and impactful communications that support service awareness, fundraising, volunteering and organisational priorities. The role leads the day-to-day operation of the marketing and communications function, managing campaigns, content, digital channels, media activity and brand consistency. Working collaboratively across the organisation, the postholder will help raise awareness of 2wish's services and impact, strengthen engagement with key audiences, and support the charity's continued growth across Wales and England.
Main duties
Team Leadership
- Line manage the Marketing & Communications team, providing guidance, support, development and performance oversight.
- Foster a collaborative and high-performing team culture, encouraging creativity, learning and continuous improvement. Support team members to set objectives, manage workloads and develop their skills and knowledge.
Marketing & Communications
- Develop and deliver integrated marketing and communications plans and campaigns aligned to organisational priorities.
- Lead the planning, coordination and delivery of marketing and communications activity that promotes the organisation's services, impact, fundraising activities, volunteering opportunities and key campaigns.
- Develop and maintain annual content, campaign and communications schedules aligned to organisational priorities and key organisational activities.
- Oversee all internal and external communications, ensuring consistency, accuracy, accessibility and alignment with brand guidelines.
- Ensure all communications and marketing materials reflect the values, tone of voice and brand standards of 2wish.
- Prepare marketing plans, campaign briefs, reports, updates and evaluation documents as required.
Digital, Content & Systems
- Manage the effective use Of digital channels, including the website, APP, email marketing, social media and Other relevant platforms.
- Oversee the development and maintenance Of website content, digital resources and events information.
- Coordinate and oversee content creation across all channels, ensuring a consistent and engaging approach.
- Work collaboratively with colleagues across 2wish to identify, develop and share case studies, stories, testimonials and impact content that support service awareness, fundraising, volunteering and engagement objectives.
- Support the effective use of CRM and digital systems to maximise marketing and communications activity and audience engagement.
- Analyse, monitor and report on marketing KPIs, digital performance and audience engagement, using insights to inform future planning and continuous improvement.
External Communications & Profile
- Raising Develop and deliver publiefacing communications and campaigns that increase awareness, understanding and engagement across Wales and England.
- Work closely with the Director of Income & Engagement and wider leadership team to identify opportunities to raise the profile Of 2wish and its services.
- Develop and maintain positive working relationships with key external stakeholders, including supporters, partners, media contacts and sector organisations.
- Manage relationships with external suppliers, designers, printers, media contacts and other marketing partners to support the effective delivery of campaigns and communications activity.
- Support the development of communications that position 2wish as a trusted and compassionate organisation with expertise in supporting those affected by the sudden death of a child or young person.
- Planning, Collaboration & Evaluation
- Work collaboratively with colleagues across 2wish to support service awareness activity, fundraising campaigns, events, volunteer recruitment and organisational initiatives.
- Support the delivery of awareness raising, engagement and income-generating campaigns in partnership with support services, and fundraising teams.
- Contribute to operational planning and budget management, ensuring marketing resources are used effectively and deliver value for money.
- Monitor, evaluate and report on the performance and impact of marketing and communications activities, recommending improvements where appropriate.
- Ensure all marketing and communications activity complies with relevant legislation, organisational policies and sector guidance, including data protection, safeguarding, fundraising regulations and brand standards.
- Prepare reports, presentations and updates as required for senior leadership, committees and other stakeholders.
General Responsibilities
- Organise and manage own workload, time and administration effectively.
- Undertake training and development opportunities relevant to the role and proactively support the development of team members.
- Attend internal meetings, events and activities as required.
- Attend occasional evening and weekend events in support of 2wish.
- Contribute to the organisation's social media activity.
- Show respect and sensitivity to the cultural, religious and personal beliefs of the families and communities supported by 2wish.
- Adhere to all organisational policies and procedures including Safeguarding, Confidentiality, Data Protection, Health & Safety and Lone Working.
- Undertake any Other duties commensurate with the role as reasonably required.
You will be subject to regular performance review, which will incorporate assessment of objectives, responsibilities and performance against the duties outlined within this job description.
