Digital community manager jobs

1. Are you passionate about empowering others with life-saving skills?
2. Do you want to make a real difference in your community?

 
 
As a Trainer, you’ll deliver essential courses, including First Aid at Work, Fire Marshal, and Mental Health, equipping learners with vital skills to stay safe and support others.
 
If you're ready to step into a role where every day is rewarding, we’d love to hear from you!

Details
 

• Salary: £25,276 per annum
• Location: Leicester, East Midlands
• Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs
• Contract: Full-time, permanent
• Additional benefits:
  • Paid mileage and expenses for travel
  • Ongoing professional development, including support to maintain your subject competence and certifications
  • Flexible working patterns to suit your schedule
  • Corporate uniform provided for a professional appearance
  • Enhanced DBS check paid for by the organisation
  • A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)

 
 
About the Organisation

This role supports one of the UK’s leading providers of workplace training. With a mission to save lives and make communities safer, their vision is to empower every person with skills that make a difference. They value their people, offering opportunities for growth, and champion diversity in everything they do.
 
 
About the Role

As a Trainer, you’ll deliver a variety of courses to diverse groups, ensuring high standards of teaching and assessment. From CPR techniques to mental health awareness, you’ll empower learners with essential skills while contributing to the organisation’s life-saving mission.
 
You’ll manage your own schedule, travel to training locations, and be responsible for setting up engaging, professional sessions. With support from a dedicated team, you’ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery.
 
 
Key Responsibilities
 

• Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness.
• Set up training venues, ensuring all materials and equipment are ready.
• Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal.
• Maintain up-to-date knowledge of your subject area through professional development.
• Promote the organisation’s products and services to learners.
• Complete all required documentation promptly and accurately.

 
 
Skills / Experience Required
 

• Essential qualifications:
  • Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH).
• Experience:
  • Delivering first aid and/or health and safety courses to adults.
• Skills:
  • Excellent communication and interpersonal skills, with the ability to engage diverse groups.
• Other:
  • Physically able to perform CPR on a manikin on the floor.
  • Confident using Microsoft applications and digital tools for course administration.
  • A full driving licence and access to a vehicle for travel to training venues.

 
 
To Apply

• If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!
• Application is by CV only – no covering letter required.

 
 
Interview Process

• Initial telephone call with the regional manager for the area
• In-person interview, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.

 
 
Deadline for Applications

• ASAP – applications will be reviewed on a rolling basis

 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you passionate about empowering others with life-saving skills? Do you want to make a real difference in your community?

As a Trainer, you’ll deliver essential courses, including First Aid at Work, Fire Marshal, and Mental Health, equipping learners with vital skills to stay safe and support others.
 
If you're ready to step into a role where every day is rewarding, we’d love to hear from you!
 
 
Details
 

• Salary: £15,165.60 per annum
• Location: Truro, Cornwell
• Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs
• Contract: Part-time, permanent
• Additional benefits:
  • Paid mileage and expenses for travel
  • Ongoing professional development, including support to maintain your subject competence and certifications
  • Flexible working patterns to suit your schedule
  • Corporate uniform provided for a professional appearance
  • Enhanced DBS check paid for by the organisation
  • A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)

 
 
About the Organisation

This role supports one of the UK’s leading providers of workplace training. With a mission to save lives and make communities safer, their vision is to empower every person with skills that make a difference. They value their people, offering opportunities for growth, and champion diversity in everything they do.
 
 
About the Role

As a Trainer, you’ll deliver a variety of courses to diverse groups, ensuring high standards of teaching and assessment. From CPR techniques to mental health awareness, you’ll empower learners with essential skills while contributing to the organisation’s life-saving mission.
 
You’ll manage your own schedule, travel to training locations, and be responsible for setting up engaging, professional sessions. With support from a dedicated team, you’ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery.
 
 
Key Responsibilities
 

• Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness.
• Set up training venues, ensuring all materials and equipment are ready.
• Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal.
• Maintain up-to-date knowledge of your subject area through professional development.
• Promote the organisation’s products and services to learners.
• Complete all required documentation promptly and accurately.

 
 
Skills / Experience Required

 

 

• Essential qualifications:
  • Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH).
• Experience:
  • Delivering first aid and/or health and safety courses to adults.
• Skills:
  • Excellent communication and interpersonal skills, with the ability to engage diverse groups.
• Other:
  • Physically able to perform CPR on a manikin on the floor.
  • Confident using Microsoft applications and digital tools for course administration.
  • A full driving licence and access to a vehicle for travel to training venues.

 
 
To Apply

• If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!
• Application is by CV only – no covering letter required.

 
 
Interview Process

• Initial telephone call with the regional manager for the area
• In-person selection day in March 2026, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.

 
 
Deadline for Applications

• ASAP – applications will be reviewed on a rolling basis

 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

You’ll be expected to run our eBay shop, improve performance, support other fundraising events, and help drive general fundraising activities. If you like variety and want to make a real impact, this role offers genuine scope to grow.

Key Responsibilities

1. eCommerce & Online Sales

• Own and manage the day-to-day running of our eBay shop, including listings, sales, returns, customer messaging, and performance tracking
• Create, optimise, and maintain high-quality listings across eBay and other online sales channels
• Produce clear, accurate product descriptions and strong visual content
• Maintain an organised library of listing content and assets
• Work with the team internally to ensure accurate pricing based on product specifications
• Continuously improve listings, pricing, and conversion rates to drive revenue growth
• Monitor performance, identify trends, introduce new online sales platforms to implement improvements to support growth

2. Events, Pop-Ups & Fundraising Support

• Support planning and delivery of pop-up shops and fundraising events
• Assist with setup, merchandising, and customer engagement
• Help maximise sales and donations during events
• Contribute to fundraising campaigns and applications

3. Revenue Growth & Partnerships (Reframed)

• Promote and generate sales for framing services through Reframed
• Identify cross-selling opportunities with customers and donors
• Support growth of income across both the charity and its commercial activities

4. Customer Experience & Operations

• Provide timely, professional responses to customer enquiries
• Resolve issues relating to orders, returns, and products
• Maintain strong customer satisfaction and feedback ratings
• Ensure compliance with marketplace policies and charity standards

5. Performance & Continuous Improvement

• Track sales and fundraising performance against targets
• Identify opportunities to improve efficiency, revenue, and processes
• Proactively suggest and implement new ideas to grow income
• Take ownership of improving overall shop and sales performance

What We’re Looking For

Essential Skills & Experience

• Commercially aware with proven experience managing eBay or similar eCommerce platforms
• Ability to independently run and improve online sales channels
• Strong understanding of listings, pricing, and conversion optimisation
• Excellent written communication skills (for listings and customer interaction)
• Self motivated and organised
• Positive team player, adaptable and hands on approach
• Motivated by social impact, sustainability, and community work
•  

Desirable

• Experience in a charity, fundraising, or social enterprise environment
• Knowledge of refurbished technology or resale markets

Education & Development Coordinator
Contract: Permanent
Hours: Full-time, 35 hours per week Monday to Friday
Location: SIA House, Milton Keynes, MK6. We offer hybrid working with the expectation of three days per week in the office.
Salary: £36,090 per annum

Thank you for your interest in joining our special charity!

About Us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the Role

The Education and Development Coordinator will play a key role in supporting the delivery and ongoing development of SIA’s Frank Williams Academy’s education programme, contributing directly to the organisation’s strategic aim to improve knowledge, skills and outcomes across the sector. They will co-ordinate a range of training courses, study days, conferences and Spotlight sessions across online, face to face and hybrid formats, ensuring activity is delivered in line with agreed milestones and strategic priorities.

The role involves managing scheduling, administration and post‑event processes, maintaining accurate records, systems and training data, and supporting quality assurance to ensure all learning materials are accessible, evidence‑based and aligned with organisational standards.

Working closely with the Education and Development Manager and wider teams, the postholder will also contribute to stakeholder engagement, promotion of Academy offerings, and the evaluation and reporting of impact to inform continuous improvement. In addition, the role supports the development and creation of new learning resources, including e-learning content, helping to ensure the Academy’s offer remains responsive to sector needs and delivers against its strategic objectives.

Benefits:

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to discounted gym membership
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Free car parking at SIA House
• Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development

We hope that the role inspires you and we look forward to receiving your application.

Closing date: Monday 1 June 2026, 9am
First round Interviews: 8 June 2026, at SIA House, Milton Keynes.
Second round interviews (if required): 15 June 2026, at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview. Fully remote working considered for the right candidate.

No agencies please.

We’re looking for a professional, friendly and organised Fundraising Officer to help deliver an outstanding experience for our supporters and contribute to all our fundraising activity. This is a fantastic opportunity to develop skills across a range of funding channels and learn from experienced colleagues.

You’ll be a key point of contact for supporters, processing donations and memberships, responding to enquiries, and helping people feel valued and connected to our work. You’ll also contribute to grant applications, corporate partnerships, community fundraising, and help organise our events.

You’ll have strong communication and administration skills, enjoy working with people, and share our passion for wildlife. Experience in fundraising or the charity sector is welcome but not essential.

Are you passionate about empowering others with life-saving skills? Do you want to make a real difference in your community?

As a Trainer, you’ll deliver essential courses, including First Aid at Work, Fire Marshal, and Mental Health, equipping learners with vital skills to stay safe and support others.
 
If you're ready to step into a role where every day is rewarding, we’d love to hear from you!
 
 Details

• Salary: £25,276 per annum
• Location: Taunton
• Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs
• Contract: Full-time, permanent
• Additional benefits:
  • Paid mileage and expenses for travel
  • Ongoing professional development, including support to maintain your subject competence and certifications
  • Flexible working patterns to suit your schedule
  • Corporate uniform provided for a professional appearance
  • Enhanced DBS check paid for by the organisation
  • A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)

About the Organisation

This role supports one of the UK’s leading providers of workplace training. With a mission to save lives and make communities safer, their vision is to empower every person with skills that make a difference. They value their people, offering opportunities for growth, and champion diversity in everything they do.
 
About the Role

As a Trainer, you’ll deliver a variety of courses to diverse groups, ensuring high standards of teaching and assessment. From CPR techniques to mental health awareness, you’ll empower learners with essential skills while contributing to the organisation’s life-saving mission.
 
You’ll manage your own schedule, travel to training locations, and be responsible for setting up engaging, professional sessions. With support from a dedicated team, you’ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery.
 
Key Responsibilities

• Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness.
• Set up training venues, ensuring all materials and equipment are ready.
• Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal.
• Maintain up-to-date knowledge of your subject area through professional development.
• Promote the organisation’s products and services to learners.
• Complete all required documentation promptly and accurately. 

Skills / Experience Required

• Essential qualifications:
  • Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH).
• Experience:
  • Delivering first aid and/or health and safety courses to adults.
• Skills:
  • Excellent communication and interpersonal skills, with the ability to engage diverse groups.
• Other:
  • Physically able to perform CPR on a manikin on the floor.
  • Confident using Microsoft applications and digital tools for course administration.
  • A full driving licence and access to a vehicle for travel to training venues.

To Apply

• If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!
• Application is by CV only – no covering letter required.

 
Interview Process

• Initial telephone call with the regional manager for the area
• In-person selection day in March 2026, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.

 
Deadline for Applications

• ASAP – applications will be reviewed on a rolling basis

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Various locations across the Liverpool area.
Some flexible hybrid working - 4 days office based, 1 day work from home.

1 Permanent and 1 Fixed term until 30th June 2027

Hours: 35 Hours per week

About the Role

Role Purpose:

Do you enjoy helping people? Are you a compassionate and people focused person?

Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?

The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.

The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.

A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.

They will work collaboratively with their team, management and external organisations.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Requirements

To be appointed as a Debt Advice Caseworker, you will need to have:

1. Knowledge and experience of complex debt casework, covering priority and non-priority debt  advice, options and insolvency solutions.

OR

To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral/written communication skills and be numerate to the level required by the tasks.

5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.

6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures.

7.  IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

9. Ability and willingness to work as part of a team.

10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy

11. Ability to work across different sites within Liverpool.

12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.

Responsibilities:

1. Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans.

2. Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits.

3. Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties.

4. Ensure income maximisation through the take up of appropriate welfare benefits.

5. Prepare and present cases to statutory bodies, tribunals, and courts when required.

6. Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers.

7. Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework.

8. Comply with systems for monitoring and reporting purposes.

9. Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.

10. Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary.

11. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

Research and Campaigns

1. Keep up to date with current research trends and campaign issues.

2. Participate in research and campaigns activity by providing information on client’s circumstances and acting on behalf of the client.

Essential Criteria

1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

2. An understanding of the problems and issues associated with unmanageable debt and their implications for clients and advice service provision.

3. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.

4. A good understanding of the skills and techniques used in interviewing clients through a range of channels including telephone, digital and face-to-face.

5. The ability to understand the needs of others and to empower clients to take action for themselves.

6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

8. The ability to work as part of a team and to respond positively to change.

How to Apply

For more information and to apply, please click on the Redirect button.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Working hours – full time (35 hours a week, Monday - Friday) 

Location – London, hybrid homeworking (minimum 6 days a month in office)

The Federation of the Royal Colleges of Physicians of the UK plays a pivotal role in shaping the future of physician training and standards across the UK and internationally. Through our work in assessment, training and professional development, we influence the quality of medical practice and patient care.

Following a recent review, we are strengthening our executive leadership structure to support the Federation’s next phase of development. This includes the creation of a new Chief Assessment & Quality Officer role, providing dedicated executive leadership for assessment and quality assurance activities. We are also recruiting a new Chief Operating Officer following the planned retirement of the current postholder.

Both roles report directly to the Federation Chief Executive Officer, operate as peers within the executive leadership team, and will play a key part in leading organisational transformation and modernisation across complex, high-profile national functions.

A critical and high-profile executive role with accountability for the integrity, quality and delivery of all Federation assessments.

You will lead the end-to-end assessment function, ensuring:

• Robust, fair, secure and resilient assessments
• Strong regulatory confidence and compliance
• Continuous innovation in assessment design and delivery
• Excellence in candidate experience and outcomes

This role requires a credible and experienced leader with a significant level of expertise in assessment, education or measurement within high-stakes environments, and the ability to operate confidently at Board and regulatory level.

About you

We are seeking:

• Proven executive leadership experience in complex organisations
• The ability to lead at scale, through others, in high-performing environments
• Strong strategic thinking combined with operational delivery
• Experience working with Boards, senior stakeholders and external partners
• A collaborative, values-driven leadership style
• Experience leading transformation, change and organisational improvement

Why join us

This is an opportunity to:

• Play a key role in shaping the future of postgraduate medical training and assessment across the UK
• Lead complex functions at the highest level in a respected, mission-driven organisation
• Work with senior stakeholders across healthcare, education and regulation
• Drive meaningful organizational, operational and digital transformation
• Contribute directly to standards, quality and patient care.

Starting salary on appointment will be circa £90,000 depending on experience (Grade 9 of the RCP Pay scales).  

Closing date: 01 June 2026

1st stage interviewing date: w/c 08 June 2026

2nd stage interviewing date: w/c 15 June 2026

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us. 

The College of Sexual and Reproductive Healthcare (CoSRH) is seeking a proactive and organised Education Development Officer to support the delivery of its Professional Learning and Development (PLD) portfolio. In this role, you will work collaboratively with internal teams, clinical experts, and external partners to design, deliver and continuously improve high-quality education and training programmes. You’ll play a key role in ensuring a seamless learner experience, managing programmes end-to-end, and using data insights to evaluate impact and drive innovation.

This is an exciting opportunity for someone with experience in learning and development who thrives in a fast-paced, stakeholder-focused environment. You will manage multiple programmes, build strong relationships, and contribute to the growth and visibility of CoSRH’s education offer. The role offers a blend of operational delivery, stakeholder engagement, and creative problem-solving, making it ideal for someone who is detail-oriented, collaborative, and passionate about supporting healthcare professionals in their ongoing development.

Education Development Officer

Job Type: Permanent

Hours: 35 hours per week FTC

Department: Education and Training / Professional Learning and Development (PLD)

Salary: £30,444

Reports to: Professional Learning and Development Manager

Location: Hybrid – CoSRH Office (London Bridge) and home working

The Role

As the Education Development Officer (EDO), you’ll work closely with CoSRH staff, clinical subject matter experts, organisational partners and suppliers to help develop, design, build and maintain the delivery of high-quality education and training programmes and resources. Working as part of a small, dynamic team you will enjoy the pace of a varied portfolio of activities as well as offering excellent member and learner services. 

In this role, you will be successful if you are able to:

• Deliver education programmes smoothly and consistently, with excellent learner experience
• Build trusted relationships with clinical and internal stakeholders
• Balance operational delivery with continuous improvement and innovation

You’ll….

• Work with a range of stakeholders to develop and maintain innovative learning programmes that include quality, relevant content that enhances CoSRH visibility and stakeholder engagement.
• Negotiate and manage relationships with a variety of suppliers including internal service suppliers (such as members support, marketing, business development, finance) as well as clinical and educational subject matter experts.
• Support the best user experiences for learners, candidates and trainers. This will include dealing with enquiries, the processing of application and member support tickets.
• Work with digital learning technologies, including database, learning management systems, mentoring platforms.
• Use data and other information to measure and report on performance to determine educational impact, stakeholder satisfaction and return on investment.

You will have:

• A degree level qualification or equivalent experience. 
• Experience within a busy professional learning and development function for a minimum of 3 years.
• A strong operational management approach with the ability to coordinate multiple complex programmes simultaneously.
• Experience in developing learning that is delivered in-person and through a variety of digital systems.
• The ability to work independently in a pressurised environment to successfully manage a busy workload as well as being a proactive, considerate team member.
• The ability to assimilate information effectively and to offer creativity and problem solving to mitigate risks and issues.
• Excellent communications and interpersonal skills with a range of stakeholders with the ability to confidently report on their portfolio.
• Excellent Microsoft Office skills, in particular knowledge of Office 365

 

Desirable:

• Project Management/Coordination qualification
• CIPD Certificate in Training (or equivalent)

We will offer you:

We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:

Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.

Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.

Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.

Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.

Community & Social Value: An annual volunteering day to give back to causes that matter to you.

Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.

Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.

Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.

We’re looking for a creative and collaborative Head of Programme Design to lead the Programme Design Team at BookTrust, as part of our central Research and Design function.

The role will cover evidence-informed, human-centred programme design across the full spectrum from new opportunity definition to programme iteration and continuous improvement. It will hold overall programme design accountability for our products and experiences designed for impact with primary audiences - delivery partners and families. 

We have a skilled Design team, experience of applying human-centred design approaches in programme design and strong organisational support for a design-led approach. The post-holder will lead our Programme Design approach to the next level of maturity and help it become even more embedded within the organisation. The post-holder will deliver excellent stakeholder stewardship around our programme design ensuring our detailed product design (e.g. with our communications, partnerships and books teams) stay true to our overall programme intent (ie. against objectives that will include impact and supporting income generation). 

The role will have accountability for innovation in programmes - ensuring that we make rapid progress against our riskiest assumptions using design-thinking approaches to help us define and activate opportunities quickly. 

Please apply through our website and attach your CV and covering letter showing how you meet the person specification and your motivations for applying for the role in addition to answering one of the following questions: 

1. How would you go about setting and maintaining an organisational standard around co-design and inclusive design? How would you balance practical considerations and limitations with best-in-class approaches? 
2. What are the key features of a high performing Programme Design Team and what approaches would you take to help the team achieve excellence?

Your covering letter should not be longer than 2 pages.

For more information and the person specification, please download the full job description.

Closing date: Friday 22nd May

We may choose to close applications early if we have received sufficient numbers of quality applications, so please don’t wait until the closing date to apply.

Lloyds Bank Foundation 

Strategic Lead for Systems Change 

Starting Salary: £59,098 (if London-based); £55,587 (if not London-based) 
Contract: Full-time, 2-year Fixed-Term Contract (we are open to conversations about flexibility - so please ask) 
Location: Remote role - can be based anywhere in England or Wales with an expectation of regular travel across England and Wales including overnight trips to London 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role strengthening the Foundation’s ability to work confidently within complex local systems and to support systems change across England and Wales. You will play a central role in shaping and developing our systems change approach, ensuring it is practical, consistent and embedded across our work in places. 

You will work closely with regional teams and partners to support effective collaboration within local systems, ensuring our work is well-informed by context and lived experience. A key part of the role is enabling others - building confidence, capability and practical understanding of systems change across the organisation. 

This is not a delivery-heavy role. Instead, you will focus on enabling, coaching and strengthening practice so that colleagues and partners are better equipped to work within complexity and drive meaningful change. 

About You 

We are looking for someone with strong, practical experience of working within systems change, place-based work or complex multi-stakeholder environments. You will bring confidence in working across boundaries and supporting others to navigate complexity. 

You will be skilled in coaching, facilitation and capability building, with the ability to translate systems thinking into practical approaches others can use. Strong relationship-building skills and the ability to work credibly with a wide range of stakeholders will be essential. 

A commitment to equity, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information available in the Candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. If you are a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria, we will invite you to interview. 

We are committed to building a diverse team that reflects the communities we work with. We actively welcome applications from people under-represented in the charity sector, including Black, Asian and minoritised ethnic communities, disabled people, and those with lived experience of the issues our funded charities address. 

Key Dates 

Closing Date: Midday, Monday 8th June 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Wednesday 17th June 2026 

Second Interview: Friday 26th June 2026 

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The Global Advocacy & Influence Department is a dynamic team that uses the power of IRC’s ideas to solve the biggest challenges facing IRC’s clients. From the drivers of conflict to the needs displaced people, the team partners with politicians, policy makers and civil society to bring these solutions to life. We take pride in being solutions-oriented and creative. We are precise in our tactics, and messages. We lead change year over year, knowing that system change takes dedicated focus while maintaining the flexibility to respond to emerging needs. Finally, we are collaborative, working not only with programs, strategy, research and innovation, and communications teams across the IRC, but also externally, constantly seeking to new ideas and perspectives from others in the humanitarian sector and beyond.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

Job Overview

As the Advocacy Officer, you are responsible for building the profile, influence and credibility of IRC’s work with UK politicians, political parties and opinion formers on our humanitarian and development issues. You will be delivering our influence strategies and identifying strategic lobbying opportunities and enabling colleagues to exploit them fully through the use of innovative and creative tactics that help IRC stand out in a crowded arena. You will support building critical strategic relationships to help deliver on IRC’s objectives in parliament. You will contribute fresh insights and analysis to inform IRC’s influence approaches, tactics, and messages.

Major Responsibilities:

• Advocacy Strategy: Support in delivering advocacy strategies, collaborating with the Advocacy Manager, policy leads, public advocacy and communications colleagues, to advance IRC’s key advocacy objectives. 

• Political and policy monitoring: Analyse and report on relevant political and policy trends and regularly communicate across external relations teams.Expand IRC’s political reach by tracking and analysing shifting government positions, individuals engaging on our issues, and the politics around our issues. Track political processes and profile opportunities / events; including bills, select committee inquiries, and other parliamentary and political developments. 
• Stakeholder management: Building and maintaining relationships with a core group of political champions in and around Westminster, whilst raising IRC’s profile and awareness of our positions on key issues among a wider political audience in order to increase our ability to deliver policy change.
• Political engagement: Developing and providing regular written or oral briefings to MPs, Peers, government officials, and other decision makers on key policies and campaigns. Producing specific asks to parliamentarians on a regular basis – parliamentary questions, debate contributions etc.

• Communications: Provide market and audience expertise to communications team to craft public advocacy in the UK. Support team in developing communications strategy and develop materials for advocacy targets, including digital/social content and take actions.
• Teamwork: Support a positive team culture by acting openly and collaboratively, supporting colleagues in their work and sharing credit with others where appropriate. 
• Steward Gender Equality, Diversity and Inclusion: both in the culture of IRC, as well as in the policy solutions we develop and the ways we wield influence.

Key Working Relationships:

Position reports to: Advocacy Manager

Internal contacts: Policy and Advocacy colleagues, Communications, Technical Excellence leads; International Programs leads, External Relations Department 

External contacts: Parliamentarians, government officials, key opinion formers, think tanks and sector colleagues in the UK. 

Job Requirements:

Work experience: 

• Experience in delivering advocacy strategies in the UK. 2 years + of experience working on development and humanitarian issues. 

Demonstrated skills and competencies: 

• Proven success in delivering successful strategies that influence/impact on legislative and executive policy.
• Good understanding of relevant the UK’s political structures and processes, and familiar with leverage points within these institutions that can be targeted to achieve policy change objectives.
• Ability to innovatively and creatively apply influencing techniques and tactics to consistently make IRC stand out from the crowd in Westminster, Whitehall and with other key international stakeholders.

• Knowledge of development and humanitarian issues in the UK.

• Demonstrated ability to communicate and collaborate successfully with parliamentarians and colleagues in the humanitarian and development fields. 
• Strong writing skills and the ability to translate sophisticated material and data into coherent narratives that resonate with policymakers. 
• Experience of developing effective working relationships with colleagues, and working collaboratively in multi-disciplinary project teams.

• Ability to work quickly against deadlines. 

• Initiative and ability to work independently on fast-paced issues, and balance competing demands. 

Location: Home Based in Hillingdon, Hounslow or Ealing

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You’ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant.

You’ll empower people affected by Parkinson’s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible.

What you’ll do:

• Provide in depth, person-centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy

• Respond to enquiries through a range of channels and areas based on service need, keeping accurate, up to date online client records in line with practice

• Make best use of time in providing an effective client service

• Recognise and respond to potential safeguarding situations using established procedures

• Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients

What you’ll bring:

• Background and/or current experience in health and social care

• Experience of providing health and social care information through a range of channels

• Well-developed telephone skills including active listening and questioning

• Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care 

• Experience managing a complex caseload effectively and efficiently 

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar

• Live in the area covered by the role (West London) with the ability to travel and work flexibly 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from 3 June 2026 via google meet.

The successful candidate will be required to:

• Live in the area specified - West London boroughs of Hillingdon, Hounslow or Ealing, and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

• provide occasional cover on Saturdays and/or Bank holidays

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Senior Service Designer  

 
Location: remote. This role can be based at any of Barnardo's national offices. Regular local and national travel will be required. 
 

Help us design services that transform childhoods  

At Barnardo's, we believe every child deserves a safe, happy and hopeful future. For over 150 years, we've been innovating to improve the lives of children, young people and families across the UK. Today, we run more than 800 services and are committed to making them excellent, inclusive and designed with the children, young people and families who use them. 

As a senior member of the Service Design team, you will play a vital role in applying service design methods to deliver measurable improvements in service quality, efficiency, value and outcomes for children, young people and families. 

We are continuing to strengthen how we design and improve services across Barnardo's, working across a complex and evolving portfolio that spans children's services, digital delivery and business development. 

This role offers the opportunity to shape not only individual services, but how service design is used to support decision-making, prioritisation and innovation across the organisation. 

This is a hands-on role as well as a strategic one – you'll be actively designing, prototyping and iterating services as well as shaping direction and decision-making. 

As a Senior Service Designer, you will: 

• Work across a portfolio of projects, balancing priorities and adapting to changing organisational needs 

• Contribute to service development and proposals, working with business development colleagues to shape service models 

• Influence decision-making and prioritisation, using evidence and insight to guide direction 

• Identify opportunities to improve services in ways that deliver better outcomes, greater efficiency and value for money 

• Lead the end-to-end design of services in complex environments, shaping user-centred, evidence-based solutions that respond to organisational priorities, and creating service maps, blueprints, prototypes and other design artefacts to bring ideas to life 

• Test and iterate service concepts in response to feedback and learning, refining solutions to improve outcomes 

• Ensure services are coherent and integrated across online and offline channels 

• Work across functions including business development, digital, finance, operations, research and policy to engage stakeholders and support organisational change 

• Mentor and support colleagues – developing confidence and skills, with the potential to provide line management support to junior designers where appropriate 

• Develop practice and contribute to standards, frameworks and reusable design patterns 

• Share learning internally and externally, contributing to professional communities of practice and helping raise the profile of service design at Barnardo's 

This is a varied, hands-on and project-focused role that allows for autonomy, creativity and real impact. You'll be part of a warm, committed team that shares learning, supports wellbeing, and is united in a clear mission: designing for better outcomes for children and families. 

You'll work with a high degree of autonomy, navigating complexity and ambiguity, delivering tangible improvements to services and contributing to a growing and evolving design practice. 

What We're Looking For 

We're looking for a Senior Service Designer who can: 

• Work autonomously to lead the design of complex services 

• Manage competing priorities effectively across projects, balancing time, focus and trade-offs 

• Influence stakeholders and support organisational change beyond immediate project teams, communicating design decisions and complex ideas clearly to a range of audiences 

• Understand how services operate within wider organisational systems, and use this to inform decision-making and support effective change 

• Confidently use a range of evidence, including user research, service data and performance insights, to inform decisions and guide direction 

• Conduct in-depth user research to generate actionable insights and guide decision-making 

• Create and iterate prototypes and other design artefacts 

• Integrate offline and online service delivery into coherent end-to-end services 

• Design and facilitate collaborative workshops with a range of stakeholders and partners 

• Evaluate and evidence the impact of service design work

Previous experience in children's services, health, education or related public/third sector contexts is desirable – but if you bring transferable skills, we want to hear from you. 

What You'll Get in Return 

• 26 days annual leave (rising with service) plus bank holidays 

• Access to the Barnardo's pension scheme 

• Flexible working and hybrid/remote options 

• Wellbeing initiatives and Employee Assistance Programme 

• Regular supervision and career development opportunities 

• The opportunity to shape how service design is used across a national organisation 

• The chance to work on services that support children, young people and families across the UK.

Inclusion and Belonging 

We are committed to building a diverse workforce. We particularly welcome applications from disabled candidates, LGBTQ+ people, people from racially minoritised communities, and those with care experience. If there's anything we can do to support you through the application process, please let us know. 

 Ready to Apply?

Together, we can change childhoods and change lives.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.