Digital community manager jobs
ALDER HEY CHILDRENS CHARITY
Job title: PR, Communications & VIP Engagement Manager
Salary: £39,428-£50,450
Hours: 37.5 hours per week
Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role
Are you passionate about using the power of storytelling, media and influential voices to create lasting change for children and young people?
This is an exciting opportunity to join Alder Hey Children's Charity as our Communications, PR & VIP Engagement Manager, helping us deliver our vision of a healthier, happier and fairer future for every child and young person.
Every day, Alder Hey Children's Charity works to create magical moments, fund pioneering research, invest in world-leading innovation and champion better health and wellbeing for children. As part of our ambitious team, you'll play a vital role in sharing these stories, inspiring support and helping more people understand the difference they can make.
You'll lead the Charity's public relations, media and VIP engagement programme, developing creative campaigns that raise awareness, strengthen our reputation and grow our impact. Working alongside colleagues across fundraising, marketing, advocacy and Trust communications, you'll secure high-profile media coverage and build meaningful relationships with celebrities, ambassadors, influencers and public figures who share our passion for improving children's lives.
This is a varied and rewarding role that combines strategic thinking with hands-on delivery. You'll help shape how the Charity is seen, ensure our incredible stories reach new audiences and harness the support of influential advocates to drive fundraising, awareness and policy change.
If you're an experienced communications professional with outstanding media instincts, exceptional relationship-building skills and a passion for making a difference, we'd love to hear from you.
Key Responsibilities will include:
· Leading the Charity's PR and media programme, identifying and delivering proactive communications opportunities that raise awareness, strengthen our reputation and showcase the impact of our work.
· Developing engaging communications and storytelling across press, digital and campaign channels, ensuring consistent messaging that supports fundraising, advocacy and organisational priorities.
· Building and nurturing relationships with celebrities, ambassadors, VIP supporters and media contacts, creating meaningful partnerships that champion Alder Hey Children's Charity and inspire wider support.
· Planning and delivering high-profile visits, events and campaign moments, working collaboratively across the Charity and Trust to create memorable, safe and impactful experiences.
· Working closely with colleagues across fundraising, marketing, advocacy and Trust Communications to deliver integrated campaigns, maximise opportunities and protect the Charity's reputation.
· Monitoring and evaluating communications and VIP engagement activity, using insight and learning to continually improve our impact, profile and supporter experience.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
Please see the attached Job Description and Person Specification for more information.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Monday 24th August, 12pm
Interviews will be held in person at Alder Hey on Tuesday 8th September 2026
The client requests no contact from agencies or media sales.
For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.
By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The Salesforce Administrator (Mid-Level) will work closely with the Salesforce Manager, providing guidance to stakeholders and contributing to the ongoing evolution of our CRM.
A key part of this role is educating users and sharing best practices, helping colleagues understand how Salesforce works, what good looks like and how to get the most out of the platform.
Who we're looking for
We are looking for a capable professional with hands-on experience using Salesforce and its core products. You will need to have an understanding of their function and relationships along with excellent troubleshooting, problem-solving, analytical and reporting skills.
You will be confident and have excellent communication, interpersonal and influencing skills, enabling you to interact effectively with colleagues at all levels. You will also have strong documentation habits, attention to detail and be able to balance strategic thinking with daily operational needs.
The ideal candidate will hold a Salesforce Administrator Certification, familiarity with API-based integrations or middleware, such as Zapier and experience with Agile/Scrum environments.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What's in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV by Monday, 31 August 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
The recruitment process for this role consists of three stages: an initial virtual interview via Microsoft Teams, followed by a practical assessment to be completed in the candidate's own time and a final face-to-face interview at the Forces Employment Charity Head Office in London.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
We are looking for a creative, organised and experienced media and communications professional to join our External Affairs team within the Policy and External Affairs Directorate.
The Senior Media & Communications Manager will manage our press office and lead our media engagement activity to support our strategic impact and communications objectives, aligned to our business plan and wider corporate strategy.
You will use your skills and experience to help engage a range of media outlets on our expertise, insights and evidence on youth employment, placing our spokespeople appropriately for a variety of opportunities.
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You will also work closely with wider External Affairs colleagues and teams across the organisation to build our corporate impact narrative.
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At a time when youth employment is a high priority for Government and the news agenda, the post holder must also be able to demonstrate policy and political literacy and high comfort levels when working with policy, research and public affairs colleagues.
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This role is perfect for a proactive and agile professional with strong writing skills, who is excellent at building relationships internally and externally and able to engage external stakeholders and partners.
At a time when the youth employment agenda is so prominent, this role presents an exciting opportunity to be part of Youth Futures’ mission to help every young person achieve good work.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
Please download our recruitment pack for more information on this opportunity.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Brand and Campaigns Manager
Reporting to: Head of Brand & Marketing
Salary: £50,000
Contract Type: 1 Year Fixed Term Contract
Location: London and Hybrid, with weekly visits to our sites across London (mainly to Old Street)
Hours/Days per week:35 hours per week, 9am – 5pm, Monday – Friday
We are Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Job
Focusing on building and maintaining the charity brand identity, through execution of marketing initiatives that grow brand engagement, understanding and participation. Leading integrated campaigns and identifying marketing activities that meet strategic objectives and income targets. Ensuring that marketing plans are effective in reaching multiple target audiences.
Duties and Responsibilities
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
• Lead the development and implementation of and brand and campaign activities across the full mix of marketing channels, appropriate to the target audience
• Manage and develop two direct reports, and a team of 6
• Responsibility for the charity brand guidelines for visual identity, messaging, and tone, to ensure consistency across the charity and marketing materials
• Maintenance and optimisation of the brand ambassador programme across the charity, ensuring engagement, understanding and accurate adoption of brand material
• Supporting the integrated strategy and planning of the annual marketing calendar to maximise and prioritise opportunities across multiple channels and audiences
• Lead the major fundraising and event campaigns, working alongside stakeholders to ensure campaigns meet income targets
• Engagement and collaboration with network partners nationwide to support their marketing needs, with communications and toolkits
• In collaboration with the Head of Volunteering, advise and deliver activities that support the acquisition, engagement and retention of volunteers
• Creation of clear briefs that support the management of external creative agencies and/or inhouse designers, to ensure assets and materials are compelling and on brand
• Work hand in hand with Senior Digital Marketing Manager to create cohesive marketing plans that deliver results through applied learnings
• Measure and report on campaign performance using analytic tools and processes that provide actionable insights and recommendations for optimisation of marketing activity
• Manage campaign budgets, ensuring effective allocation of resources to maximise return on investment
Essential Criteria
- Bachelor’s degree in marketing, communications, or a related field. Or significant experience in a similar role within the not-for-profit sector
- Proven experience of working in the charity sector on brand, fundraising and marketing campaigns, with a strong understanding of marketing tools and strategies
- Experience of leading a team within a brand and campaign role
- Excellent verbal and written communication skills for collaborating with team members and key stakeholders
- Experience in thinking strategically, to create marketing plans and briefs that deliver to organisational goals
- Campaign management experience, including management of multiple stakeholders, planning, budgeting, and evaluation with the ability of managing conflicting demands and needs of key stakeholders
- Strong analytical abilities to interpret data and make informed decisions based on campaign performance metrics
- Creative and innovative flair, with proven examples of successful and engaging campaigns and solutions
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Help us achieve our vision that fewer people die by suicide.
We are looking for a Community Fundraiser, to help grow income, strengthen supporter relationships and unlock the power of community fundraising nationwide.
This is an exciting role within our Community and Events team. You will work in a small team to innovate and drive the delivery of a community fundraising programme to help grow our supporter base and maximise income potential. You’ll inspire and support a range of groups and organisations to raise funds for Samaritans, by building strong, long-term relationships. You’ll also identify and develop new community fundraising opportunities.
We’re looking for someone who is solution focused and enjoys working collaboratively to support fundraisers to succeed. If you’re an experienced community fundraiser who thrives on building relationships, identifying opportunities and making things happen, we’d love to hear from you.
Contract terms:
- £30,000-£33,000 per annum, plus benefits
- Permanent
- 35 hours per week (full-time)
- We are passionate about flexible working, talk to us about your preferences
- Hybrid, linked to our Ewell (Surrey) office
- We value meeting in person and working collaboratively. We work in person around 2 days or more per month
- 28 days annual leave, plus bank holidays
What you'll be doing:
Growing community fundraising income
- Deliver a community fundraising programme, encouraging supporters, groups and organisations to raise funds for Samaritans.
- Identify, develop and secure new community fundraising opportunities.
Building strong supporter and volunteer relationships
- Build strong, long-lasting relationships with supporters.
- Deliver great supporter journeys and experiences that inspire long term engagement.
- Coordinate the delivery of community fundraising events.
- Maintain accurate supporter records, using insight to improve performance.
Innovating and collaborating across Samaritans
- Utilise social media channels and digital communications to promote and encourage fundraising activity.
- Work closely with colleagues across the organisation to ensure fundraising initiatives are aligned
What you’ll bring:
- Experience of community fundraising, supporter engagement or relationship management
- Ability to build and maintain strong relationships with a range of stakeholders
- Experience of delivering excellent supporter journeys and experiences
- Strong verbal and written communication skills
- Great organisational and project management skills
- An understanding and experience of supporter databases/CRM systems (desirable)
- Experience of working within fundraising regulations (desirable)
- Experience working with volunteers (desirable)
- Experience of digital communications and engagement (desirable)
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply.
Please submit your CV and a cover letter (max 2 pages) evidencing expertise and experience you have to do this role. Please consider areas such as:
- Supporter experience and journey development
- Identifying new fundraising opportunities
- Innovation and solution-focused thinking
- Developing corporate pipelines and partnerships
If you require adjustments at any stage of the recruitment process, please let us know.
Applications close: 09:00am on Monday 3rd August 2026
Interviews: Interviews (online) will be held w/c 10th August.
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Everyone's Invited is a charity dedicated to exposing and eradicating rape culture through conversation,
education and systemic change. We work with young people, schools, policymakers and the wider public to
challenge the conditions that enable sexual violence and misogyny to persist.
Our vision is a society where everyone - regardless of background, identity, or circumstance - is free from sexual
violence, harm and oppression. A world where respect, consent and equity are embedded from the earliest stages
of life.
Role Summary
As Operations Manager, you will play a key role in the smooth running of our daily operations and
administration, and in the long-term sustainability of the organisation. You'll work closely with the CEO, COO
and senior team to coordinate systems, support financial reconciliation, lead HR across the employee lifecycle,
manage a team of 40+ volunteers, and oversee logistics across projects and teams as well as leading on the
management of our online safe space.
This is a varied and fast-paced role, ideal for someone with prior charity sector experience who is highly
organised, proactive, and eager to work within a values-driven organisation building a safer and more just world.
As we are a fast-growing organisation, your responsibilities may evolve to meet the needs of the organisation.
This role may occasionally require light physical labour (such as moving furniture).
Key Responsibilities
This role will include, but is not limited to, the following responsibilities
1. Finance & Reconciliation
- Support the Finance Officer with basic finance and reconciliation of transactions using Xero.
- Track and process invoices, expenses and contracts with support from the finance team.
- Liaise with external stakeholders including accountants, financial institutions, insurers and other service
- providers.
- 2. HR & People
- Lead HR across the employee lifecycle: recruitment administration, onboarding, contracts, probations,
- appraisals and offboarding.
- Maintain contracts and employment documentation, ensuring records remain current and compliant.
- Support HR and recruitment administration for new staff, freelancers and volunteers.
- Coordinate wellbeing and DEI initiatives, including wellbeing surveys, DEI surveys and staff wellbeing
- check-ins.
- Contribute to a safe, positive and inclusive working culture across the organisation.
- 3. Governance, GDPR & Policy
- Support GDPR compliance and maintain accurate staff, volunteer and organisational records.
- Support the development and implementation of policies, ensuring organisational compliance with relevant
- regulations and standards.
- Ensure organisational policies, procedures and governance documentation remain up to date.
- Support safeguarding administration and contribute to maintaining a safe and supportive environment for
- staff, volunteers and service users.
- 4. Operations & Administration
- Provide administrative and logistical support to the senior leadership team, including booking travel,
- coordinating accommodation, and planning meetings and events.
- Schedule and support internal meetings, take notes and ensure follow-up actions are tracked.
- Maintain and improve internal systems, including scheduling, databases, digital and physical filing, contract
- management and team workflows.
- Manage office supplies, equipment, subscriptions, software licences, office organisation, incoming post,
- recycling and facilities management.
- Monitor the general enquiries inbox and respond to or redirect enquiries as appropriate.
- 5. Programme & Volunteer Support
- Manage testimony processor volunteers and support the recruitment, onboarding, training and coordination
- of all EI volunteers.
- Lead the planning and delivery of the organisation's mentorship programme.
- Support the growth and delivery of the Safe Space campaign.
- Plan and execute the organisation's Annual General Meeting.
- Provide other administrative, logistical and monitoring support across organisational programmes and
- projects.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Co-ordinator plays an important role in helping MindOut communicate its impact, services, campaigns and community voice to a wide range of stakeholders. Working closely with the Charity Director, Heritage Project Manager, staff team, volunteers and external partners, the postholder will ensure MindOut's communications remain engaging, accessible, inclusive and reflective of LGBTQ+ lived experiences.
While supporting with our communications for the charity, the role has a particular focus on supporting communications for MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, helping to capture and share the stories, achievements and learning from the project while increasing engagement with LGBTQ communities, funders and supporters.
This opportunity would suit a creative and organised communications professional who enjoys producing content, managing digital platforms, engaging with audiences and supporting community-focused projects.
Role description
You will bring the skills, experience, creativity and confidence to support all aspects of MindOut's communications, marketing and public profile, helping to promote our services, campaigns, community engagement activities and heritage work.
Main Tasks
Communications & Content Creation
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Develop and deliver engaging communications across MindOut's social media, website, newsletters and other communication channels.
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Create accessible and inclusive content that reflects the diversity of LGBTQ+ communities.
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Write articles, blogs, case studies, impact stories, promotional materials and project updates.
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Support the development of a consistent organisational voice and communication style.
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Gather and manage photographs, testimonials, quotes, video content and community stories, ensuring appropriate consent and permissions are obtained.
Social Media & Digital Engagement
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Lead on the day-to-day management of MindOut's social media platforms.
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Plan and schedule content using appropriate digital tools.
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Monitor engagement, respond appropriately to enquiries and identify opportunities to increase reach and engagement.
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Track performance and provide regular reports on communications activity and impact.
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Keep up to date with relevant trends, campaigns and issues affecting LGBTQ+ communities and mental health.
Heritage Project Communications
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Lead communications activity for Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health.
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Promote project activities including oral history interviews, workshops, exhibitions, volunteer opportunities and public events.
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Support the development and promotion of online heritage content and digital exhibitions.
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Work alongside volunteers, participants and partners to showcase project outcomes and achievements.
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Assist with gathering project evidence, feedback and impact stories required for funder reporting.
Events & Community Engagement
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Support the promotion and delivery of community events, awareness campaigns and stakeholder engagement activities.
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Produce event marketing materials and communications.
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Coordinate communications before, during and after events.
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Support relationships with community groups, partners, funders and stakeholders.
Website & Email Communications
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Maintain and update website content.
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Produce and distribute newsletters and email communications using appropriate digital platforms.
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Support audience development and mailing list management in line with GDPR requirements.
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Monitor website and email performance and identify opportunities for improvement.
Media & Public Relations
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Draft press releases, media statements and promotional content.
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Build relationships with local, regional and LGBTQ+ media contacts.
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Support media opportunities that raise awareness of MindOut's work and impact.
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Assist senior staff with communications relating to public campaigns and organisational announcements.
Administration & Monitoring
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Maintain accurate communications records, image libraries and consent documentation.
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Support monitoring and evaluation of communications activities.
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Ensure compliance with GDPR, confidentiality and organisational policies.
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Produce reports on communications activity for funders, management and trustees as required.
For full details and person specifciation please view attached job description.
Interviews to be held 26th & 27th August.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
The Acquisition Marketing Manager attracts new UK supporters and generates income for Mary’s Meals’ school meals programme through effective and inspiring marketing across online and offline channels. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and drive growth while keeping focused on our mission to feed hungry children.
The role primarily raises income (but also awareness) through multi-channel marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus of the role is on online marketing opportunities and includes managing our organic and paid social channels, overseeing social media influencer strategy and identifying emerging digital channels. The Manager works closely with the Mary’s Meals International team and its agency to deliver Google and Bing Paid Search, Google Grant, Display, and YouTube.
The role will also identify and manage the most effective offline marketing opportunities to maximise ROI from small budgets and pro bono opportunities, such as TV, Radio and OOH advertising. The Manager will ensure online and offline marketing opportunities complement each other (and link seamlessly to our retention strategies) as part of an integrated multi-channel marketing strategy.
Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. We believe that how we do things is just as important as the end results.
The Acquisition Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement. The role has line management responsibility for the Acquisition Marketing Officer.
Key responsibilities include
- Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
- Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
- Direct line management of the Acquisition Marketing Officer and volunteers as required.
- Manage agencies and freelancers as required.
- Ensure activities follow fundraising and data regulations, and marketing best practice.
- Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
- Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
- Identify, manage and deliver media buying opportunities, ensuring that there is a strong creative execution, measurable ROI and cost-effective impact.
- Identify opportunities for pro bono media partnerships and manage relationships with agencies and external partners.
- Build performance-driven channel plans across, organic and paid social media channels such as Meta.
- Utilise audience insights and data to ensure all activities are effectively targeted and evaluated.
- Deliver multi-channel marketing campaign strategies making use of the full range of online and offline channels available to Mary’s Meals. Seeking out the most effective channels based on strong ROI results.
- Set up manage, and optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
- Support the Website Marketing Manager to help deliver, manage, and continuously optimise Paid Search campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA. Also be able to manage this work independently as required.
- Track and report on key income metrics using GA4, Meta Ads Manager, Power BI, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
- Evaluate marketing campaigns and channel specific activities, sometimes as part of wider organisational activities.
Please follow instructions on Charity Job to be redirected to our website and apply today!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive quality, lead change and make a lasting difference!
About Us
Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.
Our Regulated Activities and Contract Scope
The Care Services Manager will have responsibility across our regulated and associated services, which currently include:
• Domiciliary care (personal care in people's homes)
• Short Breaks and Emergency Respite (including sleep-in provision)
• Dementia Wraparound Support
• Day Break Day Services (currently unregulated)
We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.
The Role
The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.
Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.
This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.
The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.
What We Offer
• Competitive salary
• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday'
• Pension contribution scheme
• Benefits platform offering flexible high street savings and discounts on top brands
• Employee Assistance Programme and wellbeing platform
• Ongoing training and development opportunities
• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for
Key Responsibilities
1. Leading and Managing the Service
• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.
• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.
• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.
• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.
• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.
• Manage performance and conduct fairly and consistently, with appropriate HR support.
2. Quality, Compliance and Safeguarding
• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.
• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.
• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.
• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.
• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.
• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.
• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.
3. Care Planning and Service User Relationships
• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.
• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.
• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.
• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.
4. Safe Recruitment, Staffing and Workforce
• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.
• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.
• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.
• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.
• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.
• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.
• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.
• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.
5. Working with Senior Leadership
• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.
• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.
• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.
• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.
PERSON SPECIFICATION
Qualifications
· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic completion plan.
· Enhanced DBS with adults' barred list or willingness to apply immediately.
· Full UK driving licence and access to own vehicle.
Knowledge
· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality statements are assessed against, and what continuous inspection readiness means in practice.
· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.
· Knowledge of safeguarding adults' legislation and local procedures.
· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care
· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call arrangements.
· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of changes to service scope or volume.
Experience
· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated domiciliary or community care service.
· Experience of being hands-on in a care management role, understanding when direct operational involvement is needed.
· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning from them.
· Experience of directly supervising and developing a care team including coordinators, senior carers, and care support workers.
· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and complaint handling.
· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.
· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each commissioner or funder’s specific requirements.
Skills & Abilities
· Able to assess service performance, recognise what is working well, identify challenges and confidently communicate these in a clear and constructive way.
· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the service develops.
· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of audiences (CQC, commissioners and families).
· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care workers, service users, families, CQC inspectors and senior colleagues.
· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours situations.
· Competent in care management systems — including rostering, ECM, and digital care planning.
Personal Qualities
· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what needs to change.
· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex situations or organisational difficulties.
· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we support.
· Accountable and takes ownership of outcomes.
· Adaptable and confident working at different levels, recognising when to move between strategic thinking to operational problem-solving.
· Collaborative and approachable, with the ability to build positive working relationships and work effectively with people at all levels of the organisation.
· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from experience.
Our aim is to support carers and those they care for by providing a high quality and individually tailored care support service.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Shape the future of Individual Giving at Heart Research UK and build lasting relationships that change lives.
Job title : Individual Giving Manager
Reporting to : Director of Income Generation
Salary : £42,000 per annum
Hours : Permanent, 37 hours per week, flexible working requests will be considered
Location : Hybrid within commutable distance to our Head Office in Leeds
Interviews to take place in our central Leeds Office on Thursday 27 August 2026.
About Heart Research UK
We are Heart Research UK.
Every 5 minutes, someone dies from heart diseases in the UK. It’s likely that heart diseases will impact all of our lives one day, if they haven’t already done so.
We need to tackle this problem head on, and we need to start today.
Donations from the public fund lifesaving medical research to find new treatments and cures, and support people across the UK to keep their hearts healthy.
But people are still dying.
Together, we will prevent, treat and cure heart diseases through research, education and community support.
Until there are no more deaths from heart diseases.
Job Description
The Individual Giving Manager will build a programme with enormous growth potential. Working closely with the Director of Fundraising and colleagues across the charity, you will develop the Individual Giving strategy for Heart Research UK, establishing a robust programme of donor acquisition and supporter development, while focusing equally on supporter experience and retention to inspire long-term giving.
The Individual Giving Manager will be comfortable balancing strategic thinking and planning with hands-on delivery. They will have experience in using audience insight, data and continuous testing to identify the channels and products that deliver the greatest long-term value. They will focus on establishing a test, learn, tweak, test again culture that is driven by evidence, insight and return on investment.
Given the nature of the role, it will require the postholder to be able to manage their time and workload effectively across a variety of tasks, while actively contributing to our work to generate income and achieve our targets.
Key Responsibilities
·Work with the Director of Income Generation to develop and deliver an ambitious Individual Giving strategy that supports Heart Research UK’s fundraising and organisational growth objectives
·Develop and deliver acquisition activities already identified for the coming year, and identify opportunities for developing new products and propositions in the medium to long-term, focussing on meeting supporter needs and delivering sustainable income
·Develop an acquisition programme using a mix of digital and offline channels including:
oPaid social, search and other google platforms, email
oDirect mail – both warm and cold
oDRTV
oLottery
oFace to face
oTelemarketing
·Utilise modelling tools to secure investment for test, learn and optimisation activities, and then to forecast and reforecast returns on those activities as they progress. Using this insight, recommend future investment.
·Work with the CRM Manager to develop supporter journeys that maximise engagement, retention and lifetime value, and deliver the highest standards of supporter experience across channels
·Identify opportunities to deepen supporter relationships through cross-sell, upgrade and reactivation activity
·Lead relationships with third party agencies, following procurement procedures and managing agencies to ensure Heart Research UK gets the most value for our investment and that agencies behave in line with our values and policies
·Work with the Director of Income Generation to create and monitor budgets and forecasts, monitoring financial performance and contributing to annual budget cycles as well as longer-term forecasting
·Work collaboratively with colleagues across fundraising, communications and data to deliver activities, utilising project management tools and the CRM to ensure clear expectation setting and time management and to avoid project creep
·Share knowledge and champion best practice in Individual Giving and supporter insight across the organisation, for example identifying opportunities from within the Individual Giving programme to promote legacy giving, and contributing to the ongoing strategic development of the fundraising team
·Ensure all fundraising activity complies with relevant legislation such as GDPR, and adheres to the Fundraising Code of Practice as well as Heart Research UK’s fundraising policies
Our values
Our values reflect who we are as a charity. We are dedicated to fundraising ethically, and to ensuring that the money our supporters donate is spent in the best way possible.
Trustworthy – We do what we say we will and explain why if we can’t. When people choose to give us their money, we ensure we spend it wisely on projects that are most important to those affected by heart diseases. We are clear about what we expect from our people, and we support them in work and life.
Ambitious – We want to bring an end to all heart diseases and on our journey, we want to help as many people as possible to live healthier and longer lives. We want to raise more so we can do more. We know that as a smaller organisation some people will stay with us for the ride while others will move on – we support the development of our teams so they can achieve their goals. We encourage new ways of doing things and know that we won’t always get it right, but we will learn from everything we do.
Passionate – We believe in what we are doing, no one should die from heart diseases. We are doing everything we can to help save lives. We embrace emotion! We want to support everyone – to have innovative ideas that bring change and promote growth. Our people can be confident that we have their back, and they can enjoy their time with us.
Our people:
We are currently a team of 44 people and growing. Since the pandemic, we have moved to a hybrid working model, with some of our team members working remotely, with occasional trips to our Leeds office, and travel to events around the UK.
We look after our team and have developed a number of wellbeing initiatives to help support our staff. This includes regular wellbeing sessions which cover various themes such as sleeping well, nutrition and goal setting, as well as a range of other staff benefits.
This is an exciting time to join the charity as we are now in the second year of our five-year strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases. We are clear that to achieve our mission, we need to invest in long-term, sustainable income growth.
We are looking for an ambitious and experienced Individual Giving Manager to lead the development of our Individual Giving programme; someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals.
We won't stop until there are no more deaths from heart diseases.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the organisation
Curieus Games CIC is a UK Community Interest Company, in the process of converting into a CIO (Charitable Incorporated Organisation). Our mission is to raise energy literacy through play. We make energy and climate education fun and accessible. Our vision is to inspire and attract young people to work in the energy sector.
Our flagship programme, Megawatt, consists of an energy-based educational card game supported by a series of workshops. The object of the programme is to engage students on energy and sustainability through gamification and ethical debates.
By transitioning into a charity, the potential grants we can apply for increases significantly. This role has been created to take ownership of this grant pipeline as Megawatt scales up across the UK.
You can see more about our organisation here: www.megawatt.game
Job summary
We're looking for an organised, proactive individual to own the day-to-day running of our grant pipeline. This will range from researching grant opportunities and drafting applications, through to managing compliance, tracking grant finances, and delivering funder reports. You’ll be working closely with the Founder and School Engagement Manager.
If you have experience in grant administration or charity operations, are highly organised, and want to play a central role in a small mission-driven organisation, we want to hear from you.
Job outline
Grant applications
- Research new grant opportunities and maintain accurate records of live grants and deadlines.
- Draft and submit grant applications, with support from the Founder.
- Coordinate with the School Engagement Manager to identify eligible schools and handover successful grants for delivery.
Grant administration, finances and compliance
- Manage grant conditions, compliance and funder reporting from award through to close.
- Monitor spend against grant budgets and flag underspend or overspend.
- Support the development of improved operations and processes for grant management.
- Identify new income streams and fundraising opportunities.
Essential criteria
- Organised, detail-oriented and independent.
- Experience in grant administration, fundraising support, or charity operations.
- Confident written communicator.
- Comfortable managing finances at the level of budget tracking and reporting.
- Self-motivated and able to work independently in a remote, small-team environment.
- Proficient with digital tools.
- Must be a UK resident with the right to work in the UK.
Desirable criteria
- Experience writing grant applications, particularly for charitable trusts, foundations, or public sector funders.
- Experience working in or with the education sector.
- Familiarity with restricted fund management and charity finances.
- Knowledge of or interest in energy, sustainability, or climate education.
- Experience building or improving operational systems and processes.
Salary and benefits
- £36,000 gross FTE (pro rata)
- Around 22.5 hours per week, fully remote with flexible working hours, with an option to work term time only
- Workplace contributory pension
- 6 weeks holiday including bank holidays (pro rata)
- Regular performance reviews with the opportunity to increase your salary as the role and organisation develops
How to apply
To apply, please send a CV and a one-page cover letter via Charity Jobs by 19th August.
In your cover letter, tell us why this role appeals to you and give some examples where you have demonstrated the essential and desirable criteria listed in the job description.
We are committed to flexible, family-friendly working and welcome applications from people returning to work after a career break. We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing and Communications Manager
Are you a confident and experienced communications professional ready to make a real impact?
We are looking for a Communications and Marketing Manager to lead the communications and marketing activities for a brand-new locally run youth charity.
As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
Position: Communications and Marketing Manager
Location: Tilbury, Essex (Until the Youth Zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association)
Salary: £35,000 to £40,000 (dependent upon experience)
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Benefits: 33 days Holiday (inclusive of bank holidays) Workplace pension, Free gym access (once the Youth Zone opens) Access to OnSide’s Talent Academy; bespoke training and mentoring
Closing Date: 12noon on Monday 3rd August. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
First Stage Interviews: Online – Wednesday 12 August
Second Stage Interviews: Tuesday 18th August, Dagenham
About the Role
As a key member of the organisation's leadership team, this role offers a clear pathway into senior leadership, providing the opportunity to shape strategic decision-making. This role is your chance to create and deliver an exciting, bold communications strategy that amplifies the voices of young people and brings their stories to life, while raising the Youth Zone’s profile and establishing its reputation with stakeholders across the community.
No two days will be the same, you’ll juggle multiple projects, think on your feet, and thrive in a fast-paced, purpose-driven environment. From driving digital communications to boosting visibility and reputation, you’ll play a key role, working alongside the wider team to ensure communications supports fundraising, supports strategic goals, and ensures the long-term sustainability of the charity.
You will combine big-picture thinking with a pragmatic and hands-on approach, being comfortable to move between setting direction and actively contributing to execution.
If you’re ready to take the lead, make an impact, and establish and lead the communications function for a new youth charity as it prepares to open its doors to thousands of young people, we want to hear from you!
About You
We are looking for a dynamic, innovative and creative approach to communications delivery with an interest in working in the youth sector.
You will have experience of:
- Planning and delivering strategic communication and creative marketing plans in line with organisational objectives and aims.
- Working with the media and delivering PR and publicity with local and regional media outlets.
- Website management, content development, and delivering engaging digital communications.
- Managing externally funded projects, including budget oversight, monitoring, and evaluation processes.
- Working in young person-focused environments, providing information, advice, guidance, and support.
If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you!
About the Organisation
Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe.
With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people aged 8 – 18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027.
This is passionate, properly funded youth provision, with no ifs or buts. It’s about giving young people a chance to shine in an environment where they can be themselves.
It’s about opportunity.
Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
You may have experience in areas such as Communications, Marketing, Marketing and Communication’s, Digital Communications, PR, Publicity, Communications Manager, Marketing Manager, Marketing and Communication’s, Digital Communications Manager, PR Manager, Publicity Manager, Head of Communication’s, Head of Marketing. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for an experienced money advice professional who is passionate about making a real difference to people's lives. You will have a minimum of two years' experience delivering money and debt advice, with the ability to support, motivate and develop others. Whether you're an experienced Team Leader or ready to take the next step in your career, you'll be committed to delivering high quality, person-centred services and achieving the best outcomes for clients. This role is about more than managing performance. It's about leading by example, supporting people experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness or digital exclusion, and helping your team deliver flexible, relationship-based support. We're looking for someone who is compassionate, resilient, organised and solution-focused, with excellent communication skills and a collaborative leadership style, committed to continuous improvement and helping people build long-term financial resilience.
This role forms part of the Exeter Crisis & Resilience Fund partnership, delivered by Navigate, Churches Housing Action Team (CHAT) and Encompass Southwest – the collaboration is known as Wis£rmoney. Together, we provide a seamless service that supports residents from immediate financial crisis through to long-term resilience. Our partnership combines specialist money and debt advice, welfare benefits advice, housing support, homelessness prevention, trauma-informed practice and financial education to provide holistic support for people experiencing financial hardship. Rather than asking people to navigate multiple services, we work together to ensure they receive the right support at the right time, through a coordinated 'No Wrong Door' approach.
The Crisis & Resilience Fund Team Leader will lead the delivery of the Exeter Crisis & Resilience Service, providing operational leadership to a multidisciplinary team delivering high-quality, person-centred support to residents experiencing financial hardship, crisis and multiple disadvantage. The postholder will line manage Navigate's Client Liaison Officers and the Money Advice Caseworkers employed by partners Churches Housing Action Team (CHAT) and Encompass Southwest to ensure a seamless, coordinated service that supports individuals from immediate financial crisis through to long term resilience. As Navigate's operational lead for the contract, the Team Leader will foster strong partnership working, maintain effective communication across organisations and ensure clients experience a consistent 'No Wrong Door' approach. Alongside leadership responsibilities, the postholder will manage a small caseload of complex clients, delivering FCA-regulated debt advice, welfare benefits advice, advocacy and holistic financial resilience support. They will provide guidance and oversight for complex casework, ensuring clients receive timely, flexible interventions tailored to their individual circumstances.
The Team Leader will champion Wis£rmoney’s relationship-based, trauma-informed approach, recognising that financial hardship rarely exists in isolation. By supporting staff to build trusted relationships with clients, remove barriers to engagement and address the wider issues affecting financial wellbeing, the role will help residents achieve sustainable financial stability, independence and resilience. The postholder will also be responsible for ensuring the service meets all contractual, regulatory and quality requirements, monitoring performance, driving continuous improvement and embedding innovative ways of working that enhance client outcomes while maintaining the personalised support that is central to the service model.
Key Responsibilities
Leadership and Service Management
- Lead Wis£rmoney's delivery of the Exeter Crisis & Resilience Fund service, ensuring a high-quality, person-centred service that reflects the partnership's shared values and objectives.
- Line manage and support Client Liaison Officers (2) and Money Advice Caseworkers (2), providing regular supervision, reflective practice, coaching and annual appraisals.
- Promote a positive, supportive team culture that prioritises staff wellbeing, continuous learning and high-quality client outcomes.
- Provide guidance and support on complex casework, safeguarding concerns and risk management.
- Lead by example, demonstrating relationship-based, trauma-informed approach to supporting people experiencing financial hardship.
Specialist Casework
- Manage a small caseload of clients with complex financial circumstances requiring specialist intervention.
- Deliver FCA-regulated debt advice, welfare benefits advice, budgeting support, income maximisation and advocacy.
- Develop personalised support plans that address both immediate financial crisis and longer-term resilience.
- Negotiate with creditors, landlords, utility providers and statutory agencies to achieve the best possible outcomes for clients.
- Support clients to access appropriate debt solutions, including Debt Relief Orders and bankruptcy where appropriate.
Quality Assurance and Compliance
- Ensure all advice delivered by Wis£rmoney meets FCA requirements, Advice Quality Standard expectations and organisational policies.
- Carry out regular case reviews, file audits and quality assurance checks to maintain consistently high standards.
- Ensure accurate and timely recording of casework using AdvicePro and associated digital systems.
- Promote excellent information governance, GDPR compliance and safeguarding practice throughout the service.
- Support preparation for contract monitoring, audits and quality inspections.
Partnership Working
- Act as Navigate's operational lead within the Exeter Crisis & Resilience Fund partnership.
- Work collaboratively with Churches Housing Action Team, Encompass Southwest, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
- Build strong relationships with local agencies to improve referral pathways and client outcomes.
- Represent Wis£rmoney at partnership meetings, operational groups and multi-agency forums.
- Support collaborative problem-solving and contribute to the ongoing development of the partnership.
Service Delivery and Performance
- Ensure timely allocation of referrals according to client need, complexity and risk.
- Maintain oversight of client journeys, ensuring seamless transitions from crisis intervention to longer term resilience support.
- Monitor performance against contractual targets, quality standards and key performance indicators.
- Contribute to contract monitoring reports and evaluation, ensuring outcomes and impact are accurately recorded.
- Identify emerging trends, unmet need and opportunities to improve service delivery.
Outreach, Innovation and Continuous Improvement
- Promote innovative approaches that improve accessibility, efficiency and client outcomes while maintaining personalised support.
- Support the implementation of new systems, digital technologies and service improvements across the partnership.
- Encourage reflective practice and continuous improvement, identifying opportunities to strengthen processes and remove barriers for clients.
- Keep up to date with changes in legislation, regulation and best practice relating to money advice, welfare benefits and financial inclusion.
Safeguarding and Risk Management
- Ensure safeguarding policies and procedures are fully implemented across the service.
- Provide advice and escalation support for safeguarding concerns and high-risk cases.
- Promote safe working practices for staff delivering home visits, outreach and community-based support.
- Foster a culture where safeguarding, professional curiosity and client wellbeing underpin every aspect of service delivery.
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
Job title: IT and Digital Systems Officer
Department: External Relations
Responsible to: Head of External Relations
Location: London (UK) - Hybrid working
Salary: £32,500 gross per annum
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Fixed term, 18 months (with potential to become permanent)
Start date: As soon as possible
We're building the future of our digital systems — and we need a curious, capable IT and Digital Systems Officer to help us do it.
Join our dynamic team as an IT and Digital Systems Officer. We are seeking an individual who is looking for a new role and enjoys a varied work environment. In this position, you will work as part of our IT-savvy External Relations team, providing support to UWC International across our IT and digital landscape, including Google Workspace. While experience with Google Workspace is preferred, we are open to candidates with an inquisitive mind who, with training, can learn new systems quickly.
This is an exciting time to join us, as we are undertaking a digital infrastructure project that includes developing a new application platform and CRM. Although you will not be managing these projects, there will be opportunities to get involved, allowing you to further develop your skills.
Currently, this is a fixed-term position related to the completion of the digital infrastructure project. However, there is potential for the role to become permanent and to grow once the new systems are fully implemented.
If this challenge appeals to you, we encourage you to apply.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week in the office and up to 80% working from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth, as well as a budget set aside for professional development.
- Enhanced sick pay
- In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams.
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST in the UK.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. If you are planning to be USA based, please make this known in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
- Explain why you want to join UWC International.
- Confirm your eligibility to work or reside in the UK.
- Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 10:00 AM UK time, Monday 10 August 2026
Interview and/or assessment dates:
- First round interviews week commencing 17 August (remote)
- Second round interviews week commencing 24 August (remote)
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.
What if your next archive didn't just preserve history—but helped shape the future?
At Union Chapel, our extraordinary archive sits at the heart of a place where heritage, music, faith and social justice come together. From 200 years of Nonconformist history to iconic gig posters and stories of local people striving for a better world, our collections tell the story of a community that continues to inspire change.
We're looking for an enthusiastic and experienced Archivist to lead the next chapter of this remarkable collection. Based in our purpose-built archive store and Reading Room, you'll care for and develop the archive, support volunteers, welcome researchers and visitors, create engaging exhibitions and interpretation, and build partnerships that ensure the collection continues to thrive.
This is an opportunity to combine professional archive practice with public engagement, creativity and community impact in one of London's most distinctive cultural organisations.
If you're a qualified archivist with experience in collections management, digital preservation and volunteer engagement—and you're passionate about making heritage accessible to everyone—we'd love to hear from you and discover how you could help bring Union Chapel's stories to life.





