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As SSAFA’s Audience & Marketing Insights Manager, you will provide central oversight and leadership in fundraising/marketing/communications (FMC) data, acting as the main interface to the Central Data Team (CDT), turning data into tools, frameworks, and insights that improve revenue and engagement performance.
You will be responsible for analysing FMC data to drive improvements to revenue conversion, brand awareness, volunteer recruitment, beneficiary reach metrics via data insights and cooperation with the CDT.
Your role will be critical in supporting our marketing, fundraising, and communications functions by transforming audience and campaign data into action, enabling evidence‑based decision‑making, and shaping strategic planning.
The campaign insights you provide will guide FMC stakeholders in defining objectives, measuring and driving growth to their KPIs via an excellent ‘applied’ understanding of marketing data, and ensuring all activities are targeted, effective, and continually improving.
About the team
You’ll be working within our Fundraising, Marketing and Communications directorate, collaborating with a range of stakeholders who develop and execute a range of marketing and fundraising initiatives, across multiple channels and data points. This is a dynamic environment where your contributions will be invaluable, and your professional growth a priority.
About you
You are proactive, analytical, collaborative and passionate about using data to make a difference.
You enjoy working with stakeholders to understand their needs and can turn business questions into clear, actionable insights. You care about data quality, consistency, and security, and you’re always looking for ways to improve how data is used.
You have excellent knowledge, experience and understanding of Microsoft Dynamics 365, digital channels and technologies, conversation rate optimisation (CRO) practice, and looking at and quantifying the value and simplicities of supporter journeys across our portfolio for products.
Your proven experience of using SEO tools and techniques will help to deliver improvements in performance, increase rates of optimisation, conversion and engagement, including A/B and multivariate testing.
You have experience of pulling data from internal and external data sources such as GA4, Brandwatch and Cision, and visualizing the data to educate stakeholders. You also have excellent presentation skills and ability to articulate data insights to all stakeholders.
If you’re excited by the chance to grow your expertise and help shape the future of data at SSAFA, we’d love to hear from you.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 15 June 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
An exciting opportunity has come up to oversee the operational management and delivery of our burgeoning volunteer-led music and mental health charity. We are looking for a new Community & Operations Lead who has a track record of working holistically and empathetically in line with best practice to effectively manage and grow our services at an operational level; support the ongoing safe recruitment and retention of volunteers through our volunteer pathway; build and support community engagement; manage our two studio sites; and design, develop and manage exciting projects informed by our community members’ vision in collaboration with the Strategy & Fundraising Lead.
Our new Community & Operations Lead will be a calm and reassuring presence with a track record of facilitating positive working relationships, co-productive and person-centred approaches, and intersectional working in order to support our work addressing local health inequalities and reducing the health, social and financial barriers to creativity and support that local people face.
Seed Studios is a music and mental health charity based at Old Trafford Wellbeing Centre and Broomwood Community Wellbeing Centre working with adults aged 18+. From our centres, we support positive mental health and culture in Trafford through...
In 2025, We enabled over 800 hours of free volunteer-led sessions with an annual footfall of over 2500 as well as 24 hours of free, 1-to-1 music tuition support for referrals from our health partners every month.
We envision a world in which all can access the creative, health, social and personal value that music can provide
The client requests no contact from agencies or media sales.
Benefits:
ABOUT US
The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.
Last year, 10,800 teachers downloaded Topical Talk lessons, reaching 532,000 children in over 86 countries. We are on track to double this number, reaching over 1 million school children by the end of this academic year.
Topical Talk helps children join inspiring discussions about the news by providing:
Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.
THE ROLE
We are looking for a highly organised and proactive Senior Fundraising Officer to join our team on a fixed-term contract.
Working closely with the Director of Fundraising and the Senior Fundraising Lead, you will ensure our high-value corporate partnerships run smoothly, our high-net-worth events are a success and our external pitches are sharp and well-researched.
This role offers a fantastic opportunity to develop your hands-on experience across corporate, trusts and foundations and individual giving within a fast-growing charity backed by a globally recognised brand.
RESPONSIBILITIES
Research and opportunity generation
Funding applications and pitch support
Partnership coordination
Fundraising operations support
REQUIRED SKILLS, ATTRIBUTES AND EXPERIENCE
Skills and attributes
Experience
You must have:
You might have:
We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
The client requests no contact from agencies or media sales.
Responsible to: Content and Storytelling Lead
Based: Hybrid (average 1-2 days in office) The Grange, Saunderton, Princes Risborough
Contract: Permanent, Part Time (24.5 hours per week)
Salary: £25,200 - £25,900 per year
We are looking for a talented Copywriter to create compelling, supporter-focused copy that supports our marketing and communications activity, including our bi-annual supporter magazine, hearing link services outreach and various multi-channel marketing initiatives throughout the year – from volunteer recruitment and brand visibility to deaf awareness campaigns. You will bring the work of Hearing Dogs for Deaf People to life, through clear, compelling and emotionally engaging copy that tells our story and inspires supporters to stay connected and feel valued.
Working in the Creative Strategy team in the Performance Marketing and Communication division, you will work closely with the Content and Storytelling Lead, Associate Director of Creative Strategy and their respective teams, to deliver high-quality copy across a range of channels and campaigns.
The role requires strong brand marketing copywriting and storytelling skills, a supporter-first mindset, confidence writing to brand guidelines and tone of voice, and the ability to manage multiple deadlines.
Details of responsibilities can be found in the job description, which is downloadable below.
Benefits
For more information and to apply, visit our website via the ‘apply’ button.
Closing date: 10th June 2026
National charity Hearing Dogs for Deaf People trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
London National Park City is looking for a friendly and energetic community organiser to join our small staff team as a Ranger Coordinator. This is a two year contract role for at least four days per week, to support the delivery of our Ranger programme and activities across London.
You will work closely with the Community Director to support the development and confidence of individual Rangers, help deliver our ranger training programme, and support the recruitment and induction of new volunteers into our community, and embody the culture and community that makes our rangers feel supported, connected, and valued.
You will work with the team to support administration of the Ranger Programme and help in the delivery of our small grants programme.
This role is ideal for someone with a background in community organising, who has good attention to detail, community-minded, with experience of facilitating training or events and a genuine passion for community building and nature.
London National Park City is the long term grassroots movement for everyone making London greener, healthier and wilder. London became the world's first National Park City in 2019 with the aim of making our city a place where people and nature are better connected.
Across the capital, we support a flourishing community of almost 200 volunteer Rangers in every London Borough, supporting projects, groups and communities in making our city greener, healthier and wilder. This is an exciting and varied role sitting at the heart of London National Park City's Ranger Programme.
No recruiters please – direct applications only.
Key Responsibilities
Community Organising & Ranger Community
Act as a key point of contact and support for Rangers across London, helping them feel connected to the wider community and to London National Park City while getting to know them and their needs individually.
Lead on the assembly of our River Rangers cohort, bringing together new and existing Rangers whose projects are connected to our rivers and waterways, and creating engaging learning experiences for them.
Facilitate local meetups amongst Rangers, making connections and introductions around shared interests and projects.
Facilitate regular Ranger group gatherings, online connections, and peer-learning opportunities that strengthen relationships across the network.
Support Rangers to lead local activities, events, and projects, providing guidance and connecting them to relevant resources.
Champion ranger wellbeing and recognise contributions in meaningful, creative ways.
Identify and support emerging Ranger leaders who can take on more active roles within the network, and help lead Ranger working groups to extend programming and access to resources.
Ranger Training and Peer Learning
Work as part of a team to support the ongoing design, development, and continuous improvement of Ranger training and peer learning, to ensure that it is engaging and accessible. Facilitate training and identify the necessary resources to support Rangers in learning green skills alongside exploring climate justice and community organising. Co-ordinate the logistics of training sessions, including scheduling, venue booking, communications with participants, and preparation of materials.
Support the gathering and analysis of feedback from programmes to inform ongoing programme development.
Ranger Recruitment
Directly support the identification and recruitment of new Rangers, including developing outreach strategies to attract volunteers from all of London's diverse communities.
Working with the communications team, contribute to recruitment materials on our website and digital channels.
Help manage the application and onboarding process for new Ranger recruits, providing a welcoming and smooth experience from enquiry through to induction.
Actively build relationships with underrepresented communities, community organisations, and local networks who may be interested in joining the Ranger community.
Programme and Administration
Maintain up to date records and administration on Rangers and their activities, including maintaining databases, tracking participation, and preparing reports.
Contribute to the delivery of the Small Grants programme, including supporting Rangers to apply for grants, and design their projects.
Assist with monitoring and evaluation, helping to capture stories, data, and outcomes that demonstrate the impact of the Ranger and Small Grants programmes.
Handle general correspondence and enquiries relating to both programmes professionally and promptly.
Person Specification
Essential
Experience in community organising or volunteer coordination in a professional or voluntary capacity.
Experience of building programmes and facilitating training
Strong organisational and administrative skills, with excellent attention to detail and an ability to manage multiple workstreams simultaneously.
Excellent communication and interpersonal skills, with the ability to build warm, trusting relationships with people from a wide range of backgrounds.
Commitment to justice, equity, diversity, and inclusion, and an understanding of barriers that can prevent people from engaging with nature and volunteering.
Self-motivated and able to work independently, as well as collaboratively as part of a small team.
Proficiency in Microsoft Office or Google Workspace, and comfortable working with databases or CRM systems.
A genuine enthusiasm for nature, green spaces, and enabling the participation of London's diverse communities.
Ability to work outside of office hours to meet the demands of the role, (this may include 1 or 2 weekend days a month, and up to one evening a week).
Demonstrable experience of planning and organising your own work schedule and using initiative to deliver results.
Desirable
In regards to the River Rangers cohort knowledge of rivers and waterways in London.
Knowledge and understanding of the principles of and reasons for climate justice.
Experience of preparing regular progress reports for management and funders or partners.
Experience working with partner organisations and/or funder
Not sure you tick all the boxes? Please apply anyway as we want to hear from a wide range of potential candidates.
Diversity and Inclusion
We actively welcome applications from people of all backgrounds, particularly those from underrepresented, disadvantaged, and marginalised communities. We believe diverse perspectives and lived experiences strengthen our ability to serve London's communities effectively.
We are committed to making reasonable adjustments throughout our recruitment process and in the workplace to ensure everyone can participate fully and carry out their duties. If you have any access requirements or additional needs, please let us know at any stage so we can work with you to provide appropriate support.
Salary and benefits
You will be joining and fully participating in a unique and inspirational community of changemakers and storytellers, active across London and increasingly around the world.
This is a contract role ideally full-time or for at least four days per week, initially until June 2028. Salary is dependent on experience and in the range of £32,000 to £36,000 full time. We are open to applications for flexible working arrangements which many of our staff take up.
You will have 25 holiday days allowance per year, pro rated for part-time working.
Following successful completion of a 3-month probationary period, we will enrol you in our Nest pension scheme, and will make additional payments of 4% as long as you contribute 4% of your salary each month.
This role involves a mix of remote and in person working with regular travel across London. You must be based in London and be prepared for regular travel.
You must have the right to work in the UK already in place. Unfortunately we cannot sponsor or support any visa applications.
How To Apply
We will aim to carry out interviews during the week commencing 22nd June.
To apply please send us a copy of your CV, along with a cover letter of no more than two A4 pages outlining your suitability for this role along with answers to the following three questions:
Question 1: Tell us about a time when you have built and facilitated a training or engagement programme?
Question 2: How would you go about building your relationship with a community of volunteer Rangers?
Question 3: How would you make your own neighbourhood greener, healthier and wilder?
Selection process
Initial shortlisting will be carried out by our staff panel, who will score candidates’ CVs and responses to the application questions.
Interviews will be conducted by a panel of London National Park City staff, initially via video conference, and in-person for final interviews. Unfortunately we will be unable to provide feedback to applicants not initially shortlisted.
The long term grassroots movement for everybody making their cities, greener, healthier and wilder.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Fundraising Manager
Location: Hybrid, minimum 1 day per week in London Bridge office
Contract: Fixed Term for 6 Months - Full-time
Working Pattern: Four–day working week (32hours)
Reporting to: Head of Fundraising (Community & Events)
Salary: £34,000 – £37,000 per annum
About Spinal Research
Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.
The Role
This is an exciting opportunity to step into a newly shaped role following a restructure that has created space to further strengthen and grow our community fundraising programme. You will be working closely with the Head of Fundraising (C&E) to create and deliver a new community fundraising strategy, and will agree the key priorities for the role to ensure a clear and realistic focus for the contract period.
This is a 6-month contract role, created to provide immediate expertise and momentum during a period of change. There is scope to make the role permanent, subject to success and organisational needs.
As Community Fundraising Manager, you will play a central role in shaping a fundraising programme with lasting impact. You will take ownership of growing income, expanding supporter engagement, and building long-term relationships across the community.
We are looking for an engaging, proactive and enthusiastic individual who can bring structure, creativity and energy to help shape the future of community fundraising and inspire supporters and volunteers to get involved and maximise their impact.
Key Responsibilities
Strategy & Growth:
Supporter Engagement & Stewardship:
Fundraising Delivery:
Recruitment & Communications:
Systems, Insights & Reporting:
Collaboration:
About you
Experience:
Skills & Attributes:
Why Join us?
Working Arrangements
Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Coordinator role provides high-quality operational, administrative and coordination support across central services ensuring process efficiency, excellent stakeholder engagement, accurate data management and seamless delivery of organisational activity.
Key Responsibilities
1. Operational & Administrative Support
· Act as first point of contact for enquiries via phone, email, or digital platforms, providing accurate information and escalating where required.
· Manage shared inboxes and enquiry channels, ensuring timely, high-quality responses.
· Maintain accurate records in central relationship management (CRM) systems and specialist databases (e.g., qualifications, membership, orders).
· Support cyclical operational activities such as membership renewals, insurance processes, annual returns and coach qualification tracking.
· Support with provision of data for analysis and insight
· Administer internal systems including intranet content, document repositories and online resources.
· Support fulfilment or group orders in a timely manner, liaising with suppliers to maintain stock levels and ensuring high quality of customer care and support.
· Assist with planning and delivery of national events, training days, workshops and webinars, including coordination of attendees, materials and general logistics..
2. Project & Process Coordination
· Provide end-to-end project support to central teams, including scheduling, documentation, tracking and reporting.
· Assist in implementation and evaluation of processes, governance requirements, compliance tasks and ongoing operational improvements.
· Support onboarding processes (e.g., new groups and centres, coaches, volunteers) and support closures or transitions where relevant.
3. Stakeholder & Customer Service
· Deliver clear, professional guidance to groups, coaches, volunteers and the public on operational matters including governance, health & safety, training and policies.
· Identify themes in enquiries and provide feedback to enhance organisational guidance, processes and communication.
4. General
· Undertake such other duties as the line manager shall from time to time determine
· Demonstrate the values and cultural aspirations of RDA in all work.
· Ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities.
Person Specification
Essential
· Strong administrative and organisational skills with experience managing multiple priorities
· Excellent customer service and communication skills, including via phone, email and digital channels
· High attention to detail and accuracy, particularly in data handling
· Proven ability to deliver against deadlines and service standards
· High computer literacy, including MS Office 365 and CRM/databases
· Ability to use initiative, problem-solve and identify opportunities to improve processes
· Comfortable working in a busy, multi-functional team
· Empathy with RDA’s values, aims and approach
Desirable
· Experience supporting governance, compliance or operational procedures
· Experience with Salesforce, WordPress or other CRM/content systems
· Experience managing stock, orders, or supplier relationships
· Familiarity with training/qualification pathways or membership administration
· Experience working with volunteers or in a volunteer-led environment
· Understanding of disability, equestrian context or charity operations
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health


The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Fundraising Officer in order to join a collaborative and purpose driven organisation in a key supporter engagement role. This will be
Working within a dynamic income generation team, you will support and inspire volunteers to deliver successful fundraising activities, helping them exceed targets while ensuring an outstanding supporter experience throughout their journey.
This role is ideal for someone who is passionate about relationship building, data driven engagement, and delivering meaningful experiences that strengthen supporter loyalty and maximise income growth.
About the Role
You will play an important part in delivering operational fundraising plans and supporting sustainable income growth through community fundraising initiatives. The role involves working independently while collaborating closely with colleagues across multiple functions.
Key responsibilities include:
We are looking for someone with:
Salary & Benefits
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Fundraising Officer in order to join a collaborative and purpose driven organisation in a key supporter engagement role. This will be
Working within a dynamic income generation team, you will support and inspire volunteers to deliver successful fundraising activities, helping them exceed targets while ensuring an outstanding supporter experience throughout their journey.
This role is ideal for someone who is passionate about relationship building, data driven engagement, and delivering meaningful experiences that strengthen supporter loyalty and maximise income growth.
About the Role
You will play an important part in delivering operational fundraising plans and supporting sustainable income growth through community fundraising initiatives. The role involves working independently while collaborating closely with colleagues across multiple functions.
Key responsibilities include:
We are looking for someone with:
Salary & Benefits
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Regional Fundraiser – East Anglia
Part Time: 22.5 hours per week (occasional evenings and weekends required)
£23,402.04 per year
£3,400 car allowance per year
East Anglia: Must be able to regularly travel across Essex, Hertfordshire, Norfolk and Suffolk
About the Job
We are looking for a proactive and relationship-driven Fundraising professional to support engagement across Fire and Rescue Services in the East Anglia region, covering Essex, Hertfordshire, Norfolk and Suffolk.
In this role, you will deliver and implement a regional fundraising strategy, building strong partnerships across 4 Fire and Rescue Services. Your focus will be to grow sustainable income by increasing engagement with Fire and Rescue Service personnel, volunteers, and the wider community.
You will work collaboratively with internal teams, volunteers, and key stakeholders to identify and maximise fundraising opportunities. The role also involves recruiting and supporting volunteers, analysing performance against targets, and ensuring all fundraising activity meets best practice and compliance standards.
This is a varied and rewarding role where you will manage relationships, deliver engagement plans, grow income and contribute to raising awareness of the charity’s services - helping to make a real difference to the Fire and Rescue community.
About You
We are looking for a motivated and organised individual with experience in fundraising or income generation, and a passion for building meaningful relationships.
You’ll bring:
You’ll also be:
A willingness to travel across the region and occasionally stay overnight is essential.
How to Apply
Please submit your application via our online portal, no later than midnight on 14 June 2026.
Interviews are planned for week commencing 22 June 2026.
If you need support or adjustments to enable you to make your application, please contact the People Team directly.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



Responsible to: Content and Storytelling Lead
Based: Hybrid (average 1-2 days in office) The Grange, Saunderton, Princes Risborough
Contract: Permanent, Part Time (24.5 hours per week)
Salary: £25,200 - £25,900 per year
As our Individual Giving programme continues to grow, with ambitious fundraising targets and an expanding team, compelling and dynamic copy plays a vital role in helping us engage supporters and drive income. We are looking for a talented Copywriter to create compelling supporter-focused content that supports our Individual Giving activity, including appeals, raffles, Sponsor a Puppy communications, supporter feedback and development communications. You will bring the work of Hearing Dogs for Deaf People to life, through clear, persuasive and emotionally engaging copy that inspires supporters to give, stay connected and feel valued.
You will work closely with the Head of Supporter Retention and Growth and the Head of Acquisition and their respective teams, Marketing, the Creative Strategy Team and wider charity teams to deliver high-quality copy across a range of channels and campaigns. The role requires strong direct response writing experience, strong storytelling skills, a supporter first mindset and an ability to manage multiple deadlines. You will also need to confidently write to the brand guidelines and tone of voice.
Details of responsibilities can be found in the job description, which is downloadable below.
Benefits
For more information and to apply, visit our website via the ‘apply’ button.
Closing date: 10th June 2026
National charity Hearing Dogs for Deaf People trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
The Organisation: YCS (Cwmni Siarad) was originally set up in 2011 to improve access to and meet the needs of groups traditionally under-represented in taking up psychological therapies, through the provision of accessible, evidence-based therapies and other support. It has been mainly run by volunteers but is now progressing widening its services to provide facilities for private and contractual counselling support. Any profits from its activities is used to subsidise the provision of counselling support to individuals who have difficulty accessing counselling services for a variety of reasons. Apart from the delivery of face-to-face counselling in South East Wales, the organisation provides on-line counselling services throughout Wales.
Job Purpose: To lead, manage and develop YCS Counselling services, ensuring the delivery of high-quality, accessible and ethical counselling provision. The postholder will support the safe and effective practice of student and volunteer counsellors, overseeing both the client journey and the placement experience to ensure positive outcomes for clients and a supportive, structured development environment for counsellors.
The role requires a strong understanding of the counselling sector, with the ability to work empathetically with a diverse client group, while supporting and guiding counsellors on placement.
As part of a small charity and an NCPS-recognised service, the postholder will adopt a hands-on approach, contributing directly to the day-to-day running of the service, working flexibly as part of the team, and supporting the practical operation of the therapy centre.
Salary: £30,030 pro rota (£18,018 for 21 hours)
Accountable to: Director
Working Pattern: 21 hours per week. Currently the post will be expected to work Tuesday, Wednesday and Thursday (9am – 5pm) at our Therapy Centre including one late shift per week (11am - 7pm).
Objectives:
(i)Ensure the delivery of safe, ethical and high-quality counselling services in line with professional standards (BACP/NCPS).
(ii) Develop and implement processes that improve client access, flow, and outcomes (e.g. waiting times, engagement, completion).
(iii) Strengthen and expand the volunteer counselling programme, including recruitment, retention, and development.
(iv) Embed a culture of reflective practice, continuous improvement, and clinical excellence.
(v) Contribute to the financial sustainability of the service through efficient resource use and support for income-generating activity.
(vi) Build and maintain partnerships with training providers and referral organisations.
(vii) Monitor and evaluate service outcomes to inform development and reporting.
Service Leadership & Delivery
Student & Volunteer Counsellor Support
Clinical Quality & Safe Practice (in collaboration with Clinical Lead)
Service Development & Partnerships
Operations, Systems & Data
As a charity, our primary goal is to provide low-cost counselling, to those who cannot otherwise be able to afford or access it.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role to stabilise, diversify and grow income in a financially constrained environment, reducing reliance on statutory funding, increasing unrestricted income, and strengthening Catalyst Support’s credibility with all sources of non statutory funding, including trusts, foundations, corporates, individuals and communities. The postholder holds clear accountability for income performance, return on investment and risk management, and plays a critical role in the organisation’s financial recovery and long-term sustainability. The role is designed as a strategic investment, with the expectation that income generated will move the function towards break-even and net contribution over time, supported by clear targets and Board oversight.
Key Responsibilities
Leadership & Income Delivery
Funding Applications & Grant Management
Communications, Marketing & Engagement
Internal Collaboration & Income Culture
Performance, Impact & Governance
Team Leadership
Leadership Contribution
Person Specification
Essential Experience
Desirable Experience
Skills & Competencies
Values & Behaviours
Equal Opportunities Statement
We acknowledge the unique contribution that all Catalyst employees, volunteers and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais and the Legal Access Department
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.
Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.
About the role
The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.
Responsibilities
Volunteer Management
Casework Management
Person specification
Whilst not essential, we welcome applications from people with the following skills
12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic
13. Experience leading and managing volunteer teams from varied backgrounds
Application process
Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.
The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.
We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.
If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org
The client requests no contact from agencies or media sales.
Communications Officer - IPNEd
We are looking for a Communications Officer to join the IPNEd Secretariat. This role will lead our internal and external communications, including copywriting, content creation, sharing and monitoring across all our communications channels.
About IPNEd
The International Parliamentary Network for Education (IPNEd) works to mobilise the political leadership necessary to accelerate the delivery of quality education for all.
As the first and only global parliamentary network dedicated to education, IPNEd seeks to grow and deepen political understanding of and commitment to quality education for all.
To do this, we work with parliamentarians individually and in groups at the national, regional, and global levels.
The Network consists of more than 500 parliamentarians from around the world who are committed to achieving Sustainable Development Goal 4 - Quality Education - by increasing funding, improving learning, especially foundational early-grade literacy and math skills, and advancing global educational equity.
About Results UK
Results UK hosts the IPNEd Secretariat.
Results UK seeks to make change in the world by utilising a combination of grassroots, parliamentary, and policy advocacy to create the public and political will to end poverty.
Alongside IPNEd, Results UK hosts another organisation, Send My Friend to School, the UK’s umbrella body for organisations working on global education.
Role Description
The IPNEd Secretariat’s role is to ensure that IPNEd members can exercise their unique functions as Members of Parliament as effectively as possible to accelerate educational progress. Timely and effective internal and external communication is central to this work.
We are looking for a proactive and skilled Communications Officer to lead the delivery of content to expand IPNEd’s reach, grow audiences, and drive meaningful engagement with MPs and our wider stakeholders.
You will develop and implement strategies to strengthen IPNEd’s communications channels, collaborate with our partners to design and implement communication strategies, and support our global priorities.
The role also involves supporting internal communications with our parliamentary membership, including maintaining our membership database.
You will also monitor the performance of our communications efforts, identifying and testing ways to improve reach and engagement to ensure continuous improvement and impact.
We are looking for someone who can be proactive, efficient, and flexible in supporting all aspects of IPNEd's internal and external communications. You will thrive in a fast-paced environment in which you will play a central role in identifying and responding to external developments.
This post will offer unparalleled opportunities to contribute to policy and advocacy in support of global education and to develop knowledge of policy development, advocacy, and the particular roles of members of parliament in delivering change.
Duties include, but are not limited to:
Content Creation
Develop written and visual content, including blog posts, newsletters, social media posts, press releases, infographics, and videos.
Tell strategic stories that highlight the importance of education and profile the work and impact of members of parliament in accelerating educational progress.
Draft op-eds, speeches, and press releases to shape conversations and advance IPNEd’s mission.
Lead on the development and publication of regular and occasional email newsletters and general emails.
Media Relations
Monitor external media and use this to inform IPNEd's external communications.
Build and maintain relationships with external media and other organisations, identifying opportunities to collaborate and to pitch content.
Digital Communications
Manage the organisation's website, including development, maintenance, and continuous improvement.
Implement and oversee digital communications channels, including our presence on X, Bluesky, Facebook, and LinkedIn.
Develop and produce performance data and reports for digital channels.
Use performance data to test new approaches to communications.
Strategic Planning & Collaboration
Contribute to and implement communications and external engagement strategies.
Work closely with the Executive Director and Senior Policy & Advocacy Adviser to identify content and engagement opportunities.
Represent IPNEd in meetings with Network members and external partner organisations, building strong working relationships.
General
Maintaining systems necessary to support effective communications, including member, supporter and partner databases.
Supporting the Secretariat with research and writing.
The post-holder may be required to travel internationally.
The post-holder will also carry out other duties as necessary.
Essential skills and experience
All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verification. We are not able to offer visa sponsorship for this role.
Proven experience in a communications role within the not-for-profit, international development, or advocacy sectors.
Strong written communication skills, with proven experience drafting press releases, articles, comment pieces, blogs and social media posts.
Proven ability to craft engaging written, visual, and multimedia content for digital platforms.
Strong understanding of social media analytics to drive up engagement and increase our online visibility.
Familiarity with digital content tools (e.g. Adobe Suite, Canva).
Skilled in managing websites, email marketing, and content management systems (e.g. Mailchimp, Squarespace).
Experience of working with parliamentarians or in public affairs, campaigning or advocacy work in either a paid or voluntary environment, preferably in the context of international development or education.
Strong interpersonal skills and an ability to work with a wide range of people.
Excellent written and verbal communication skills.
Excellent organisational skills with strong attention to detail.
Willingness and flexibility to work across a range of tasks and activities.
Personal attributes
A passion for politics, international development, and global education.
Self-starting, highly organised, and able to manage multiple tasks.
Confident and willing to initiate contact and discussion with parliamentarians and officials.
Able to respond flexibly to changing priorities, and to both set and work to deadlines.
A good team worker who enjoys supporting other members of a team and working together for common objectives.
Willingness to work in an all-party, politically neutral organisation and to work enthusiastically with members of all political parties.
Willingness and ability to travel outside the UK.
Ability to quickly absorb information.
Desirable criteria
Ability to speak a second UN language: French, Spanish, Arabic, Russian, Mandarin.
Equality, Diversity and Inclusion
Results UK is an equal opportunity employer.
Results UK is opposed to discrimination in employment as well as in society, politics and the economy, and seeks to avoid discrimination in its own employment and recruitment of staff and volunteers. We will not discriminate on grounds of creed, race, gender, sexual orientation, disability or age.
We positively welcome the contributions of people from a wide range of backgrounds, skills, and abilities, recognising the value that different perspectives bring to the organisation. As part of this commitment, we aim to attract and retain high-calibre staff of all backgrounds by offering a range of people-centred policies to support our staff, including options to work from home, flexible working and agile contracts, training and professional development opportunities, and membership of the disability confidence scheme. Further information about these is available on request.
As an organisation, we are committed to ensuring that our recruitment policies and processes are inclusive, equitable, and fair.
Personnel policies are available on request.
Salary, benefits, and other key information
IPNEd is hosted by Results UK. The line manager for this role will be IPNEd’s Senior Policy & Advocacy Adviser.
1. Starting date
The position is available immediately, and is offered as an initial 12-month contract with the intention of being extended if funding permits.
2. Salary
This role is graded at Results Professional Level Two with a salary of £32,785 per annum.
3. Hours of work
This is a full time role 35 hours a week. These hours will be worked as agreed with the line manager, but some flexibility may be required to meet the needs of the job. There is no paid overtime, but Results UK offers a flexitime system for all staff.
4. Holidays
25 days per year plus bank holidays. Holidays increase by one day per year of service to a maximum of 30 days. Holidays are earned in arrears.
5. Notice Period and Probationary Period
This role has a one-month notice period. The employee will have a probationary period of three months, during which time the notice period is one week.
6. Location
The post is a hybrid role with the expectation that the postholder can work from Results’ office at Clarence Centre for Enterprise and Innovation, 6 St George’s Circus, London, SE1 6FE when required.
Currently, most Results UK staff are combining working from home with time in the office.
7. Travel
Occasional International travel will be required. The post holder must be able and willing to travel to Global North and Global South countries.
8. Additional Benefits
Staff joining Results are automatically enrolled in our company pension scheme unless they choose to opt out. A legally mandated minimum employee contribution applies, and all employee contributions to the pension are matched 1:1 by Results up to a maximum of 5% of gross salary.
Staff may receive a tax-efficient loan for the purchase of a bike, through which the final price of the cycle is lower than on the market.
Staff may receive a loan for the purchase of a travel season ticket.
Recruitment Process
Applications should be made using our online application portal using the apply now button above.
As part of the process you will be asked to submit:
A CV.
A covering letter setting out how you meet the selection criteria.
Examples of previous communication products that you have been responsible for before. This should be provided as a separate document with the content shared as you see fit, but could include links to material available online.
The application deadline is midnight on Friday, the 19th of June 2026.
First-round interviews will be held online on the 25th and 26th of June.
Our mission is to create the public and political will to end poverty by enabling people to exercise their own personal and political power for change
The client requests no contact from agencies or media sales.