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Customer Support Engineer
Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day)
Contract: Fixed term role until 31 March 2027
Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.
We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.
Role Summary
The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders.
The role exists as the front line of customer technical support for users of Into Film’s online offer, including the educator, club member, and online learning websites.
The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation.
Main Responsibilities:
General Responsibilities:
Person Specification:
Minimum Requirements:
Desirable:
All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.
We are open to flexible working models wherever the role allows, including working compressed hours.
We also offer a range of staff benefits and perks, including:
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 10:00am, Tuesday 30th June 2026 (BST)
Interviews will be held between 14th and 15th July 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Head of Trusts & Foundations (12 month maternity cover)
London School of Hygiene & Tropical Medicine
Location: London, UK
Salary: £53,317 - £61,034 pa plus benefits
The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.
LSHTM have 3,300 staff based around the world with core hubs in London and at the MRC Units in The Gambia and Uganda. Our outstanding, diverse and committed staff make an impact where it is most needed, deploying research in real time in response to crises, developing innovative programmes for major health threats and training the next generations of public and global health leaders and researchers.
Philanthropy is critical to us achieving our mission, and our Development and Alumni Relations department develops and supports relationships with a growing body of supporters and community of over 30,000 alumni in over 180 countries around the world.
As we scale up the role of fundraising at LSHTM, we are recruiting 3 senior specialists to work closely as part of the department’s leadership team in providing strategic and tactical direction of key areas of our work as our Heads of Development Operations, Trusts & Foundations, and a new area – Corporate Partnerships.
The Head of Trusts & Foundations is a 12 month maternity cover role, and we are seeking a specialist with a track record of securing 6-figure gifts or more, to provide strategic leadership of our established programme and guide a small team towards achieving their goals. Working closely with the Director of Development & Alumni Relations and with their peers and the academic community, this will take a strong relationship-based and collegiate approach, balanced with a personal drive to achieve ambitious results.
If you believe you have the skills, aptitude and commitment to our purpose, we would like to hear from you. We are partnering with Richmond Associates on this campaign. To view the information pack for this role or to have a confidential discussion with Richmond Associates, please contact Sonja Dunphy, Managing Director or Nicola Reames, Senior Consultant.
Closing date for applications: 09:00 on FRIDAY, 26 JUNE 2026
The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role Head of Flood Support – Hybrid with significant travel in the UK. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding. This role is to support our Flood Support Work, encompassing the delivery of a professional Helpline and Community based Flood Recovery activity.
Key Details:
About the National Flood Forum:
The National Flood Forum is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.
Role Overview:
This role is a member of the organisation’s management team and has responsibility for the delivery of our flood support work. The postholder will lead the delivery of a professional helpline service and oversee reactive and proactive flood support services to communities and business.
Key Responsibilities:
· People Management: Manage a matrix team, fostering collaboration, motivation, and development. Mentor team members and ensure skills and competence are maintained to achieve high performance
All activities are expected to be carried out in line with policies, procedures and relevant regulations and legislation, respecting the organisation’s values and behaviours. This profile is not an exhaustive list of duties and other activities may need to be carried out requiring similar skill levels.
Experience and Qualifications required:
Be a resident of the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The Senior Programmes Officer (Maternity Cover) is responsible for supporting the effective coordination, delivery, and development of a multi-country humanitarian programme portfolio. The role ensures continuity of programme implementation during the maternity cover period by maintaining strong partner relationships, overseeing programme progress, and supporting high-quality proposal development and reporting.
The post holder will act as a key focal point for communication with implementing partners and internal teams, ensuring that programme activities remain on track, compliant, and responsive to evolving needs. The role also contributes to organisational growth through proposal development, donor engagement, and strengthening partnerships.
3.Terms of Reference
4. Scope of Work and Key Responsibilities
Programme Coordination and Partner Management
Proposal Development, Business Development and Donor Engagement
Programme Monitoring, Reporting and Compliance
Financial Coordination
Design, Communications and Knowledge Products
Capacity Building and Team Support
Systems, Learning and Operational Support
Procurement and supply chain support
Operational risk management
5. Qualifications and Experience
6. Core Competencies
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
The client requests no contact from agencies or media sales.
The Lead HR Adviser will play a key role in delivering a professional, proactive and people-focused HR service to St John Ambulance Cymru.
Working closely with the People Manager and the wider HR team, the post holder will provide high-quality advice and guidance on a range of people matters, supporting managers and leaders to effectively manage their teams. The Lead HR Adviser will act as a trusted point of contact for employee relations matters, ensuring that issues are managed fairly, consistently, in good time and in line with organisational policy and employment legislation.
The role will also contribute to the development and implementation of people initiatives, policies and projects, supporting the delivery of a positive and inclusive people experience across the organisation.
What you’ll need to be successful
We are seeking an experienced HR Advisor with a Level 5 CIPD qualification and a strong track record of managing multiple, complex employee relations cases, including investigations and hearings relating to disciplinaries, grievances and ill health.
You will bring experience of supporting end-to-end recruitment activity and delivering impactful wellbeing and EDI initiatives, alongside a solid understanding of employment law and best practice.
This role requires someone who can take a proactive, coaching-based approach to developing the confidence and capability of our managers, building strong relationships and acting as a trusted advisor across the organisation.
You will be highly organised, resilient and calm under pressure, with excellent interpersonal and communication skills. The ability to support colleagues and contribute to continuous improvement within the HR function will be key to success in this role.
The client requests no contact from agencies or media sales.
About the role
Venture Associates play a key role in delivering our strategy, supporting our portfolio of over 30 organisations to help create a fairer society where all young people thrive. This is a hands-on role suited to someone who has developed a foundation in a structured and analytically rigorous environment, has a demonstrable interest in working in the charity sector or the education sector, and is excited to combine analytical problem-solving with mission-driven work.
You will work across the full investment lifecycle - from portfolio strategy setting, to sourcing and due diligence through to capacity building (such as strategy and business planning support) and grant management. This includes working closely with colleagues, charity partners and our incubations to understand complex challenges, develop clear and structured approaches to solving them, and support the development of mission driven organisations. The role requires both analytical thinking and the ability to build trusted relationships with stakeholders and communicate clearly and effectively with a range of audiences.
You will gain experience across investing, strategy, and capacity building our portfolio organisations -developing core skills in problem-solving, analysis, stakeholder management, and delivering high-quality outputs. Over time, you will work across different programmes and portfolios, building a broad and practical understanding of how to select, fund, and strengthen organisations working to improve the lives of children and young people.
Examples of projects undertaken by Venture Associates include supporting an early years charity to reach more children, working on a fund for schools to improve maths outcomes, and helping an early-stage incubation to launch a competition around ways in which AI could support the education ecosystem.
This is an opportunity to apply and further develop your skills in a context where your work contributes directly to meaningful, long-term change for children and young people across systems that shape their lives, for example education and care systems. You will be supported by a dedicated line manager, with opportunities to build your skills through on-the-job experience, training, and exposure to senior leaders and partners. We see this role as a springboard for your career, whether that is within Purposeful or beyond.
Why apply for this role?
This is an opportunity to do impactful work on complex challenges affecting children and young people — and to do it at an organisation that combines rigour and evidence with a deep commitment to long-term change. You will:
Job Description
Purpose
Venture Associates play a key role in delivering our strategy, supporting our portfolio of over 30 organisations to help create a fairer society where all young people thrive. Venture Associates work across the full investment lifecycle - from portfolio strategy setting to sourcing and due diligence through to capacity building (such as strategy and business planning support) and grant management, and may also have the opportunity to take on strategic and/or operational roles for our incubations.
Responsibilities and duties
Support the design and refinement of our investment strategy
You will contribute to shaping where and how we deploy funding and support, ensuring our work is grounded in robust analysis and a clear understanding of impact opportunities.
Build pipelines for our investment strategies and conduct due diligence on specific organisations
You will help identify, assess, and prioritise organisations for partnership and investment.
Support the development of our partner organisations
You will work directly with funded organisations as they scale their impact, supporting strategic decision-making and organisational development.
Support grant management and performance tracking
You will help ensure our portfolio is effectively monitored and supported to deliver impact.
The job description is subject to change and the postholder may be required to undertake tasks not specifically referred to above. Such duties, however, will fall within the scope of the job description.
Who we are looking for
We are looking for people who are motivated by our mission and excited to apply analytical, problem-solving, and relationship-building skills in a collaborative, purpose-driven environment. We recognise that strong candidates may bring a range of experiences and perspectives, and we encourage applications from people with diverse backgrounds and career paths.
If your experience is not an exact match, but you believe you would thrive in the role, we would still encourage you to apply.
Key requirements
Essential
Behaviours and Ways of Working
Knowledge and Experience
Skills
General
Right to work in the UK.
Desirable
Knowledge and Experience
The client requests no contact from agencies or media sales.
Neo-Natal Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
This role covers the South West of London, including Chelsea & Westminster catchment area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.
Our dedicated, school-based Link Workers coordinate bespoke, strengths-based support through our trusted partners, from counselling, tutoring and engagement opportunities in sport or art to access to wider community and early-help support where needed. By mobilising trusted relationships and coordinating support across the local system, we help young people flourish, building confidence, skills and a positive future. Founded in West London, AllChild is working in communities nationally to create lasting, place-based change.
We’re seeking people in the West London area with a genuine passion for supporting children and young people, strong intrinsic motivation and high personal standards within a Secondary School. If that sounds like you, we’d be delighted for you to join our team.
For further information, please view the Job Pack.
To apply, please visit our website via the Apply button.
Closing date: 9 July 2026.
We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Youth Intervention Officer (Rushcliffe)
Reporting to: Youth Intervention Manager
Role Type: Full-Time (35 hours per week)
Trent Bridge Community Trust is seeking a highly motivated, experienced, and organised individual who is passionate about making a real difference in the lives of young people.
Do you have the creativity, drive and leadership skills to help us deliver our life changing youth intervention programme Positive Futures?
We are looking for a Youth Intervention Officer that can deliver our transformative flagship projects in Rushcliffe, your role will be hands-on, dynamic, and deeply rewarding.
We are all about helping young people build confidence and empower them to achieve their very best. If you’re passionate, creative, and ready to roll up your sleeves, we’d love to have you on board.
In addition, the successful candidate will be required to undergo enhanced disclosure checks with the Disclosure and Barring Service
1. RELEVANT GENERAL OBJECTIVES
o Activity registers.
o Provide regular monitoring and evaluation of delivery.
o Ensure all notes and timeline events are recorded per individual on Upshot.
o Regularly collect surveys that will assist in providing evidence for impact of delivery to funding partners.
o Gathering of ASDAN accreditation evidence to be submitted.
· Work closely with the Safeguarding Manager to gain advice and report any safeguarding concerns relating to young people within the Positive Futures Programme. Support the review of a safeguarding reporting process.
2. SPECIFIC ROLE PROFILE
· Lead on the development of the Ambassadors programme delivery across all three target areas (West Bridgford, Cotgrave and East Leake), working towards:
o Designing and delivery of a leadership ASDAN accreditation
o Delivery of fundraising events with young leaders
o Delivery of community events with young leaders
o Work with Ambassadors to become a local voice for the project.
· Identify and establish partnership with local voluntary youth groups, leisure and sports clubs to support the Ambassador programme.
3. EQUITY, DIVERSITY AND INCLUSION
Nottinghamshire County Cricket Club is committed to being an Equal Opportunities Employer.
The Club recognises the benefits of a diverse workforce and is committed to providing a working environment that is free from discrimination.
The Club will seek to promote the principles of equality and diversity in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, recruitment agencies and the public.
All employees and those who act on the Club’s behalf are required to adhere to this policy when undertaking their duties or when representing the Club in any other guise.
4. SAFEGUARDING
Nottinghamshire County Cricket Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our services and are committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice and the ECB requirements to ensure that all children participating in Cricket have a safe, positive and fun experience, whatever their level of involvement.
5.KEY PERFORMANCE INDICATORS
The client requests no contact from agencies or media sales.
About the role
This is a senior leader role and will play a key role in delivering financial strategy, having oversight of the charity’s finance function, and working with the Chief Operating Officer to ensure the charity’s long-term financial security. The role requires excellent accountancy skills, as well as previous experience in overseeing a range of finance functions and managing a team. You will oversee the charity’s financial accounts and reporting; bookkeeping and processing; budget and forecasts; and bank accounts. You will manage a full-time Finance Manager, who has two direct reports and a Senior Finance Officer who oversees tutor and staff payroll. You will champion the charity’s values and embody them in interactions with colleagues. You will be willing to learn and have a can-do attitude.
The successful candidate will be a qualified accountant, with significant professional experience across a range of areas within finance. Your work will be accurate, efficient, and transparent, setting the standard within the Finance Team. You will be comfortable working with colleagues across the charity to implement cost controls, and to collect and report on financial data. You will regularly present this data to senior members of staff, including at the quarterly Board of Trustees meetings and the charity’s Finance Committee of the Board of Trustees. You will be an adept project manager, able to coordinate actions, track progress and deliver results, alongside having strong attention to detail and people skills. Candidates for this role should be comfortable working in a busy, efficient and high-performing team.
This is a great opportunity to join The Brilliant Club Team at a time when we are moving into the delivery of our new Backing Brilliance strategy, with a commitment to financial sustainability. Over the course of the Join the Club strategy we had focused on developing new areas of work utilising a planned strategic reserves fund. Despite a challenging external environment, we are now in a position with the support of our fundraising revenue that our programmes have reached an economy of scale for long-term financial sustainability.
We are excited to meet candidates who want to join us on this journey.
About you
The role will best suit someone who
We support less advantaged students to access the most competitive universities and succeed when they get there.



The client requests no contact from agencies or media sales.
West Sussex Parent Carer Forum (WSPCF) is an independent organisation for the parent carers of children and young people aged 0-25 with special educational needs and/or disabilities (SEND). We support parent carers by providing information, signposting, and training that equips them in their lifelong caring role and empowers them to participate in shaping services for their children and young people. WSPCF is hosted by local Sussex based charity Amaze.
This is a great opportunity for a proactive and passionate person who is committed to collaborating with education, health and care partners, to strengthen co‑production and drive service and system change in West Sussex. You will be an excellent, persuasive communicator and have had demonstrable success at partnership working.
You will be confident in strategic leadership, skilled at amplifying parent carer voice and knowledgeable and organised in managing a wide brief which includes overseeing delivery. You will lead a dedicated team motivated by improving outcomes for children and young people with SEND and be supported by Amaze’s hosting model.
This is a part‑time, flexible, hybrid role where lived experience really matters.
We are committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve.
To support your application, please read:
To apply
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Resettlement & Integration Support Worker
Salary: £26,200 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Kingswood, South Gloucestershire
Additional information:
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Resettlement & Integration Support Worker, you’ll play a pivotal role in helping individuals and families begin a new chapter of their lives in South Gloucestershire. This is a truly rewarding opportunity where no two days are the same and where your work will have a meaningful, lasting impact. Every day, you’ll empower people, build confidence, and support them on their journey towards independence and belonging.
You’ll work closely with refugee individuals and families resettled through UK Government schemes such as UKRS and the Afghan Resettlement Scheme, providing personalised, client‑centred support tailored to each household’s needs. From helping people access healthcare, education, housing, and benefits, to supporting engagement in meaningful activities, you’ll be a trusted guide as families navigate their new life in the UK.
Through building strong, supportive relationships, you’ll equip people with the skills, knowledge, and encouragement they need to thrive independently. This is a role where your compassion, commitment, and dedication will directly shape positive futures and make a real difference within the local community.
What you’ll be doing:
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
There are many great reasons to join our team!
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We are currently recruiting a Programmes Facilitator to work within HMP Channings Wood. Our ideal candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.
We are seeking a committed and dynamic person to support the delivery of substance misuse interventions within a custodial setting. In this role, you will work directly with individuals in prison who are affected by drug and alcohol use, helping them to understand their behaviours, build motivation for change, and engage in structured recovery‑focused programmes.
You will facilitate group sessions, complete assessments, and provide 1:1 support that promotes harm reduction, stabilisation, and long‑term recovery. Working closely with prison staff, healthcare teams, and partner agencies, you will ensure that every individual receives safe, effective, and person‑centred support.
This role is ideal for someone passionate about empowering people to overcome substance misuse challenges, able to build rapport in a fast‑paced environment, and motivated to help improve outcomes and reduce re‑offending.
Where: HMP Channings Wood
Full Time Hours: 37.5 per week
Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
About you:
What we will give to you:
Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
Closing Date
7/7/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
The Role
The Trust has grown significantly over the past five years, from a team of 30 staff in 2020 to almost 60 in 2026. Our organisational strategy, which takes us to 2030/2031, predicts further growth across all our activities, that will allow us to increase and improve the support we provide for young people, and further raise the profile of social mobility in the UK. As part of this, we are currently in the early development stages for the Trust’s first ever People Strategy.
We are seeking an organised and detail-oriented HR Assistant: Recruitment to support the administration of our recruitment, onboarding and compliance processes.
The Team
The HR Assistant: Recruitment will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives. The role will report to the Senior Operations Manager and will work closely with colleagues both in Finance & Operations and across the wider Trust.
Main duties
Pre- and Post-Employment
Coordinating the end-to-end recruitment process, e.g., ensuring completeness of recruitment documentation, coordinating interviews, liaising with candidates etc.
Providing routine recruitment advice and support for hiring managers, with support from your line manager
Supporting key employee lifecycle processes, including onboarding, induction, probation reviews and leavers' processes
Maintaining an awareness of current employment trends, processes and best practice to support effective and inclusive recruitment and onboarding
HR Administration and Compliance
Managing HR documentation, e.g., staff files, new starter contracts etc.
Maintaining and updating HR systems, e.g., Teamtailor ATS, Personio etc.
Supporting the Finance team with payroll administration
Supporting the coordination and monitoring of mandatory HR compliance training across the Trust
Supporting with day-to-day queries relating to HR policies and processes, with support from your line manager. Completing related research, as required.
Other
Acting as the Trust's first point of contact, by providing a responsive and efficient service for general external and internal telephone and email enquiries
Supporting general HR projects, as required
Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who can demonstrate:
Excellent verbal and written communication skills, and first-class interpersonal skills
Strong organisational and problem-solving skills, with the ability to multi-task
Ability to learn new systems and processes quickly
We are also looking for an individual who is or has:
Sympathetic to the aims of the Trust and its mission to address educational disadvantage
High attention to detail
Ability to work collaboratively as part of a team and independently with a high degree of initiative
Ability to handle confidential and sensitive information appropriately
Ability to work flexibly, manage competing priorities and meet deadlines
Eligible to work in the UK (see here for information about right to work, please note we are not a licensed visa sponsor)
In addition, experience in the following areas will help you to stand out. However, this is not required, and training will be provided if needed for the right candidate:
Experience of providing administrative support, particularly in an HR capacity
Experience of managing a range of different projects
Experience of working in the education or not-for-profit sector
Terms of Appointment
Contract: Full-time (part-time 4 days considered), 12-month fixed-term contract initially
Salary: £30,800-£31,500
Working location: Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
DBS check may be required
Interviews
Applications should reach us by 10am, Thursday 18th June, with interviews held in our London offices on Wednesday, 24th June.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.