Finance and governance manager jobs
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a confident, organised, Operations Manager to lead our Witness Service Referral and Information Centre (RIC), the first point of contact for witnesses and professionals within the criminal justice system (CJS). You will play a pivotal role in ensuring that victims and witnesses receive high-quality, timely service.
We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead in change management and oversee the work of Team Leaders, responsible for contacting and providing information to clients and working closely with the Witness Care Unit (WCU) ensure our Witness Service meets initial contractual and quality standards.
This role is full-time working 37.5 hours per week and is home-based with occasional travel.
Are you an inspiring people leader with a passion for delivering excellence for victims and witnesses? Do you thrive in fast-paced environments, enjoy developing others, and want to make a meaningful difference to those impacted by crime? then we would love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Operations Manager - Witness Service (RIC),
You will:
- Lead the delivery of the Witness Service within the RIC, comprising of home workers. Ensuring a high-quality, safe, and consistent initial contact and assessments for all witnesses.
- Line-manage Team Leaders, supporting recruitment, training, development, performance, and wellbeing.
- Oversee the services provision, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- Produce accurate and compliant data, audits, reporting, and monitoring of KPIs and quality standards.
- Oversee resource planning, and service coverage across the RIC comprising of geographically dispersed teams.
- Promote excellent communication across teams, facilitating reports for meetings and sharing learning.
- Build and maintain effective relationships with stakeholders, including the WCU, other statutory and voluntary partners.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
- A strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding call centre environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff.
- Excellent communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
Additional Information
- This role involves exposure to emotionally demanding situations and requires resilience and emotional maturity.
- The role will manage complains and Subject access request in accordance with VS policies and procedures.
- Some travel across England and Wales to meet with direct line reports may be required.
- Rota evening or weekend work may be necessary to meet service needs.
- An enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Assistant Diocesan Secretary
Based at the Diocesan Office, Rochester (with travel across the Diocese)
Full time (35hrs) | Salary from: £66,485
Are you an experienced senior leader who thrives in complex organisations and enjoys bringing clarity, coordination, and strategic oversight to challenging programmes of work?
The Diocese of Rochester is seeking an Assistant Diocesan Secretary to work closely with the Diocesan Secretary at a significant moment of transformation. Following successful investment through the Diocesan Investment Plan, the Diocese is delivering an ambitious programme of work to support the Called Together vision and strategy.
This is a key leadership role providing oversight of governance, risk, and organisational coordination, ensuring the effective delivery of strategic priorities across the Diocese.
About the Role
You will play a central role in supporting the Diocesan Secretary and senior colleagues in managing governance, risk, and organisational capacity. Your key responsibilities will include:
· Overseeing governance planning, ensuring effective scheduling and coordination of diocesan committees and boards
· Monitoring implementation of actions arising from governance bodies to support organisational delivery
· Leading on the maintenance and monitoring of the diocesan risk register
· Supporting the Diocesan Secretary in responding to national policy developments affecting diocesan functions
· Helping manage internal capacity and performance monitoring as programme activity expands
· Supporting preparation for General Synod and Bishops Council, including planning and correspondence
· Advising colleagues on responding to emerging national policy developments
· Representing the Diocesan Secretary in internal and external meetings when required
· Line managing the Head of Property and overseeing the work of the DAC, Surveyors, and Net Zero teams
About You
We’re looking for someone who:
· Has proven experience in a senior management role, ideally within a charity or values-led organisation
· Has strong governance, risk management, and organisational oversight skills
· Is highly organised and able to manage complex priorities and competing demands
· Has excellent interpersonal and communication skills and can work effectively across teams
· Is resilient, discreet, and able to approach challenges with a solution-focused mindset
· Understands and supports the aims and ethos of the Church of England
It would also be helpful if you:
· Have experience working within the Church of England or a similarly complex organisation
· Are familiar with General Synod, Bishops Council, or equivalent governance structures
· Have experience supporting senior executives or board-level leadership
What we can offer:
• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date for applications: 26 April 2026
Interviews will be held on: TBC
The client requests no contact from agencies or media sales.
About the team
The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.
The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 19 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 6). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve.
About this role
We believe that all young people deserve to succeed in school and in work, whatever their background. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Manager presents an exciting opportunity to contribute meaningfully to the organisations we serve, the team itself, and the whole of Impetus.
We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow.
We believe the strength of our approach resides in three things:
1. Building deep, trust-based sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty
2. Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact
3. Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.
Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers. The growth and impact performance of our partners are testament to their commitment to disadvantaged young people and the influence we have on their development.
Partners and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development.
As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous from Bank of America and State Street Foundation.
If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us.
I look forward to hearing from you.
Sebastien Ergas
Portfolio Director
Key responsibilities
Finding high potential charities and non-profit organisations to join our portfolio
- Supporting the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), conducting structured analysis of key impact and financial data and reviewing the current evidence base to identify high potential charities and inform options for Investment Directors.
- Contributing to due diligence of new organisations by reviewing quantitative and qualitative charity information ) and preparing clear assessments of suitability for investment; This includes considering impact and scale potential, financial stability and summarising risks and recommendations for senior review. Requires strong relationship management, in co-ordination with Investment Directors, when engaging with potential charity partners.
- Supporting Investment Directors in developing, preparing and presenting high quality investment propositions to our Investment Committee.
Supporting and managing relationships with portfolio partners
- Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability – owning defined(e.g. impact management or financial analysis).
- Building trust-based relationships with portfolio partners including senior leaders and delivery staff, acting as a valued advisor on practice improvement contributing insight and support while escalating strategic issues to Investment Directors and Programme/Impact leads.
- Working with Impact teams at portfolio partners to develop and refine impact management practices; including data collection, dashboard development, performance review meetings, programme design and evaluation.
- Supporting portfolio partners functional leads (e.g. Director of Impact) to develop as leaders by contributing insights and tools to help drive and strengthen impact-led approaches within their organisations.
- Coordinating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support for our portfolio partners in key areas (e.g. strategy, marketing advice, financial analysis).
- Supporting Investment Directors with the design and delivery of theory of change workshops, conducting preparatory analysis of charity impact data developing and analysing pre-workshop surveys and co-facilitating workshops.
- Supporting the coordination and delivery of Impetus’ quarterly peer learning forums for our portfolio partners, in particular the Impact Forum.
- Supporting investment governance by preparing clear and accurate reports for Investment and Steering Committees.
Support to Impetus
- Developing knowledge and expertise in Education and Youth Employment domains, staying up to date on relevant sector developments and applying this insight to support analysis and decision making.
- Working collaboratively on Impetus’ public affairs and philanthropy objectives by contributing evidence, insight and content to case studies, research, policy campaigns, donor reports and events.
- Sharing the learning from our work across the team and organisation and supporting communication of insights externally where appropriate.
- Working within Impetus strategy, policies and procedures.
Person specification
Essential
- A commitment to Impetus’ mission and values
- Able to build productive, trust-based relationships internally and with senior external stakeholders including portfolio partners and co-investors, escalating strategic issues to Investment Directors as needed
- Strong relationship building and management skills
- Highly analytical and numerate, able to draw insights from a range of data sources, with good command of Excel or similar tools
- Clear and strategic thinker; able to clearly and concisely communicate insights and key messages via a range of mediums, including PowerPoint and Word
- Proven ability to work independently, within a defined scope and escalate risks promptly
- Clear and analytical thinker; keen to work collaboratively with Investment Directors and contribute evidence based insights to team discussions and decision making
- Strong planning and time management, able to balance between priorities
- Displays tenacity and initiative in progressing work within agreed frameworks
- Growth mind-set; seeks out and acts on feedback
- A strong interest in partnering closely with organisations, supporting them to strengthen delivery and impact.
- A commitment to equity, diversity and inclusion in our work and our organisation
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
(candidates with one or more of the following may be particularly well suited to the role)
- Experience in consulting, investment management, or other in-depth grant making and capacity building work
- Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity
- Experience in charity impact management or monitoring, evaluation and learning
- Experience working in, or deep understanding of, UK education and youth employment sectors
- Experience facilitating workshops or presenting to larger groups
- Financial acumen – including experience supporting financial analysis and modelling, fundraising pipeline development and review of financial information e.g, annual accounts, to assess and identify financial risk
- Project Management experience
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 29th March 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 13th April 2026.
2nd Interviews will take place on w/c 20th April 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.
Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.
You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.
The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.
As Donor Experience Manager, you will:
- Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
- Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
- Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
- Develop and maintain a central fundraising content library including case studies, stories and impact materials
- Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
- Support bespoke stewardship and recognition activity for major donors and high-value supporters
- Champion digital engagement, automation and personalisation across supporter communications
- Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
- Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
- Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
- Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.
About you
You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.
Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.
Essential skills and experience include:
- Excellent written and verbal communication skills, with experience producing engaging supporter communications
- Experience planning and managing projects or complex workloads across multiple stakeholders
- A strong commitment to delivering outstanding supporter care
- Experience working within a fundraising or supporter-focused team
- Understanding of donor motivation, stewardship and supporter retention
- Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
- Strong organisational skills and attention to detail
- Ability to build collaborative relationships and work effectively across teams
- An analytical mindset with the ability to use insight and feedback to improve supporter engagement.
Employee benefits
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children's Hospice are partnering with Laura Macnamara at Quarterfive for this appointment.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – w/c 6th April
Round 2 interviews – w/c 13th April
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: CEO
Location: Leighton Buzzard / Hybrid
Hours: 3–4 days per week (0.6–0.8 FTE)
Salary: £40,000–£50,000 per annum pro rata (depending on experience)
Duration: Permanent
ABOUT THE ORGANISATION
With UK national reach, KidsOut has been supporting children for over 35 years, with a mission to bring moments of joy, fun and hope that aid the healing and recovery of children impacted by domestic abuse. We provide practical support, positive experiences, and opportunities that help children thrive and feel valued, working in partnership with refuges, community organisations, and corporate supporters.
ROLE OVERVIEW AND PURPOSE OF POSITION
The Management Accountant will be responsible for the day-to-day management and oversight of the finances, ensuring robust financial controls, accurate reporting and compliance with statutory requirements. The role will provide the CEO and Trustees with high-quality financial information to inform decision-making, risk management and the Charity's strategic objectives.
KEY RESPONSIBILITIES
FINANCIAL LEADERSHIP
• Leading financial strategy, planning, budgeting, forecasting and reporting
• Overseeing monthly management accounts, statutory reporting and audit processes
• Ensure compliance with UK charity regulators, Companies House (if applicable) and HMRC requirements
• Production of monthly/quarterly management accounts and associated commentary
• Collation of year-end information for the annual accounts and liaising with external auditors
• Drafting going concern assessments and responses to management letters
• Monitoring adherence to the Charity’s reserves policy and use of unrestricted/restricted funding
• Overseeing Gift Aid claims for timely/accurate submissions and efficient processing
FINANCIAL MANAGEMENT
• Assisting with annual budgets and business planning
• Providing financial oversight of new campaigns and strategic initiatives
• Monitoring/forecasting cash-flow
• Monthly payroll processing
• Overseeing all transactional and bookkeeping aspects
• Managing the financial bookkeeper team
• Liaising with the bank and other external bodies
• Overseeing the production of VAT returns for the trading subsidiary
• Maintaining fundraising and donation records
• Advising trustees and committees with clear financial analysis
• Attending board meetings
SKILLS & EXPERIENCE
• Qualified (ACA/ACCA/CIMA/CIPFA) with +5 years of accounting experience at a senior level
• Strong experience in the UK charity sector and knowledge of SORP FRS102
• Strong experience of accounting systems, including Sage 50 Accounts
• Proven ability to produce management accounts and budgets
• Ability to communicate financial information clearly to non-finance colleagues
• Excellent Excel skills
• E-commerce experience, including payment systems
• High level of accuracy and attention to detail
• Excellent organisation and time management
• Team player with a can-do attitude and genuine passion for charitable work
Other Benefits
• Consideration of flexible and hybrid working arrangements
• 25 days annual leave pro rata plus bank holidays
• Pension scheme
• Opportunity to make a meaningful difference to children’s lives across the UK
To bring moments of joy, fun and hope that aid the healing and recovery of children impacted by domestic abuse.


The client requests no contact from agencies or media sales.
Operations and Finance Officer
Pathfinders Neuromuscular Alliance
18 hours per week | £16–£17 per hour
12-month contract (with potential to extend)
Flexible / Remote working
Pathfinders Neuromuscular Alliance is a user-led national charity supporting people with muscle-weakening conditions. We provide peer support, advocacy, research and campaigning to improve quality of life and drive systemic change.
We are now recruiting an Operations and Finance Officer to strengthen our internal systems and help ensure the smooth and sustainable running of the organisation.
About the Role
This is a key Officer-level role supporting financial administration, governance processes, HR coordination and organisational systems. You will work closely with the CEO and support the trustee board.
You will not hold financial sign-off authority, but you will be responsible for ensuring processes are accurate, organised and compliant.
Key Responsibilities
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Setting up supplier payments for CEO approval
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Importing and reconciling bank statements in accounting software
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Supporting budget tracking and financial record keeping
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Inputting payroll data and liaising with payroll providers
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Collating and submitting DBS applications
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Tracking HR processes (supervisions, appraisals, probation reviews)
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Organising trustee and staff meetings
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Maintaining policy review schedules and compliance deadlines
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Improving and documenting internal systems and processes
About You
We particularly encourage applications from people with lived experience of neuromuscular conditions or other long-term disabilities. Reasonable adjustments will be provided throughout the recruitment process and in the role.
We are looking for someone who:
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Has experience in administration, finance or operations
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Is highly organised and detail-oriented
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Is comfortable using spreadsheets and digital systems
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Can manage multiple deadlines and confidential information
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Is confident escalating queries where needed
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Shares our commitment to equity, co-production and inclusion
Experience in the charity sector is welcome but not essential.
What We Offer
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Flexible working arrangements
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A supportive, values-driven team
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The opportunity to shape and strengthen a growing national charity
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A genuine commitment to lived experience leadership
To apply, please submit your CV and a short covering statement outlining why you are interested and how you meet each criteria.
Interviews will be held on Monday 13th April
To apply, please submit your CV and a short covering statement outlining why you are interested and how you meet the criteria.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Finance Officer
Job Description and Person Specification
Job title Finance Officer
Hours 35 hours per week
Salary Between £27,000 - £29,000, depending on skills and experience.
Location Home based with travel to our London office for team and other meetings
Reports to Director of Finance and Operations
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have around 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person-centred health and care, shaped by the people who use and need it the most.
We do this by:
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Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities
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Finding common cause across communities and conditions by working with member charities and those they support
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Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
The Finance Officer is responsible for delivering accurate, timely and robust financial administration to support the organisation’s operations, governance, and longterm financial sustainability.
You will manage the daytoday finance function, maintain financial controls, support budget monitoring, and ensure compliance with charity finance requirements.
Working closely with the Director of Finance and Operations, you will support financial planning, reporting and forecasting, while ensuring our financial systems, processes and documentation remain wellstructured and up to date.
This role is ideal for someone with strong numeracy, attention to detail and a commitment to excellent financial stewardship.
Responsibilities
Financial Management
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Maintain accurate, uptodate financial records and ledgers
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Prepare and process invoices, income logs and credit control
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Manage daytoday banking including payment runs and bank reconciliations
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Process staff and volunteer expense claims in line with policy
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Support monthly management accounts preparation
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Assist with yearend accounts, audit preparation and financial statements
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Monitor grant income and expenditure, ensuring compliance with funder conditions
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Support cashflow monitoring and forecasting
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Support with contract key performance indicators
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Maintain financial policies, procedures and financial controls
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Liaise with suppliers, contractors and service providers regarding financial matters
Budgeting & Reporting
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Support the Director of Finance and Operations in preparing annual budgets
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Provide financial updates and reports for internal teams and project leads
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Track project and programme expenditure against budgets
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Produce financial reports for board papers and committees when required
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Assist with scenario modelling and organisational planning
Governance Support (FinanceRelated)
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Provide administrative and financial information for the Audit & Risk Committee
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Maintain financerelated governance documentation and registers
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Support financial compliance including HMRC requirements and Companies House returns (where relevant)
Support with income generation
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Work with the Director of Evidence and Improvement to identify tender opportunities via a weekly funding monitor and framework applications
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Maintain and administer a cross-organisational income generation tracker.
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Diarise fundraising meetings, co-ordinate agendas and circulate actions after meetings.
Supporting our membership and partnership schemes
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Support with membership and partnership engagement, stewardship, renewals, invoicing, support and retention.
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Work with other members of the Membership Working Group to take a lead in the team on maintaining, updating and improving member and partner records on our CRM system (Hubspot) and Sharepoint, and support others to do the same.
Systems & Process Management
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Maintain finance systems (e.g., accounting software, payment systems)
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Support improvements to financial workflows and processes
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Ensure financial documents, contracts and records are stored securely and in line with policy
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Help troubleshoot financial system issues and support staff using them
Person Specification
Attitudes & Behaviours
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Highly organised with strong attention to detail
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Able to follow processes and maintain financial controls
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Strong communication skills and ability to work collaboratively in a small team
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Discreet and professional when dealing with confidential information
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Able to prioritise workload and work independently
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Commitment to National Voices’ values, mission and ways of working
Essential Experience & Knowledge
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Experience in a finance, bookkeeping or financial administration role
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Demonstrably numerate and confident working with financial data
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Experience using accounting/financial systems (Xero would be an advantage)
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Proficient in Microsoft 365, especially Excel
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Understanding of financial controls and reconciliations
Desirable Experience & Knowledge
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Experience working in a charity or voluntarysector finance role
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Knowledge of charity finance regulations, restricted/unrestricted funds, and reporting
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Experience supporting budget monitoring and preparing financial reports
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Familiarity with grant reporting and funder compliance
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Experience supporting audits or yearend accounts
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time.
We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a cover letter (max 800 words) along with a CV to apply.
Applications should be addressed to our Director of Finance and Operations, Matthew Haslehurst and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 20th March 2026.
The interviews will take place the week commencing 23rd March 2026 on Microsoft Teams.
Details of an interview task and interview questions will be emailed to you prior to the interview.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from people from racial and ethnic minority backgrounds and men, who are both underrepresented in our team. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
Please submit a cover letter (max 800 words) along with a CV to apply.
Applications should be addressed to our Director of Finance and Operations, Matthew Haslehurst and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 20th March 2026.
The interviews will take place the week commencing 23rd March 2026 on Microsoft Teams.
Details of an interview task and interview questions will be emailed to you prior to the interview.
The client requests no contact from agencies or media sales.
Introduction to Action Duchenne:
Action Duchenne supports, empower and equip every Duchenne Muscular Dystrophy community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne, and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
- Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
- Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
- Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
- Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
- Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
Main Purpose of the Role:
To ensure the charity operates within a robust governance framework and maintains high standards of compliance, risk management, and operational efficiency. This role will lead on policy development, governance reporting, administration progression and process improvement to support strategic objectives and regulatory requirements.
Key Responsibilities
- Governance and Compliance
- Maintain and update governance policies and registers, and development of Standard Operating Procedures.
- Act as the primary liaison for Board governance matters, including preparing Board papers, ensuring timely reporting and minuting.
- Monitor compliance with charity law, GDPR, and other regulatory requirements.
- Coordinate annual policy reviews and ensure staff adherence.
- Risk and Audit
- Maintain and update the organisational risk register for quarterly Board review.
- Support internal audits and external compliance checks.
- Develop and implement risk mitigation strategies.
- Operational Efficiency
- Review and streamline operational processes to improve efficiency, including IT and telephony, authorisations, filing and recruitment.
- Support budget monitoring and reporting in collaboration with Finance.
- Oversee contract management and supplier compliance.
- Reporting and Data
- Prepare governance and operational reports for the CEO and Board.
- Ensure accurate documentation and record-keeping for governance purposes.
- Be the organisation’s Data Protection Officer.
- Minute team meetings.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find the job description below. You can apply on our website, and the deadline for applications is 9am on Monday 16th March 2026.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are seeking a proactive and organised individual to join our team as Administration Manager. As Manager of a small team of administration assistants, you will play a crucial role in coordinating administrative support across our Perth and Aberdeen offices, ensuring the smooth running of the organisation by providing support across several of the charity’s functions including fundraising, finance, marketing and operations.
The ideal candidate will have proven experience in a similar office or administration management role, ideally within the charity sector. They will be proactive in building positive relationships across the charity and will be confident managing projects, budgets and external suppliers. They will have experience of using CRM systems in a fundraising context, be solutions-focused and have a strong commitment to our mission.
This role will be based from our headquarters at Perth Airport, and occasional travel to our Aberdeen base will be required. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
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Proven experience in administrative management or office management roles.
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Knowledge of how CRM systems operate.
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Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements.
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Experience managing administrative systems, processes, and office infrastructure.
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Demonstrated ability to manage budgets, financial processes, and procurement.
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Experience supervising or line managing staff or volunteers.
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Familiarity with CRM databases, HR systems, and basic IT troubleshooting.
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Experience of working with external IT suppliers and managing contracts of this type.
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Excellent organisational and time management skills.
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Strong written and verbal communication.
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Ability to prioritise competing demands and meet deadlines.
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High level of accuracy and attention to detail.
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Confident user of Microsoft 365 (Teams, SharePoint, Outlook, Excel, Word).
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Strong problem-solving skills and initiative.
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Ability to manage sensitive information with discretion.
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Effective decision making and ability to work independently.
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Adaptable.
Desirable
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Experience working in a charity, nonprofit, or values driven organisation.
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Experience of providing administrative support to a team of active and busy fundraisers.
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Knowledge of the requirements to deliver PCI compliance.
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Health & Safety knowledge, including risk assessments or trained Fire/First Aid certification.
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Experience developing or improving administrative systems.
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Experience managing suppliers and contracts.
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Experience of Donorflex.
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Project management experience or relevant certification.
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Advanced Excel or database skills.
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Ability to deliver training to staff or volunteers on processes or systems.
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Hard working and goal orientated.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
- Hybrid Working (minimum 2 days per week in the office)
Selection Process
Interviews will take place at our base at Perth Airport in Scone during the week commencing the 30th March 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Monday 16th March 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with our client in their search for a part-time Head of Finance (2 to 3 days per week). The organisation is an innovative and entrepreneurial women’s health focused foundation creating bold awareness campaigns, industry leading fundraising events, and shattering the silence surrounding gynaecological cancers.
What began as a grant-awarding charity raising funds for critical research has evolved. While continuing to support vital research, the foundation is expanding its focus towards prevention, education and awareness, championing earlier diagnosis and influencing systemic change across the women’s health landscape.
As its ambition and activity continue to grow, the foundation is strengthening its internal finance capacity to support increasing operational complexity and ensure robust financial management underpins its impact.
The Head of Finance is responsible for all aspects of the charity’s financial operations, including daily accounting activities, management reporting, compliance, and governance. Supporting the organisation’s ambitious plans to create greater impact, the role will also work closely with the CEO and leadership team in building the organisations capacity, and firm charity governance to enable growth.
The successful candidate will be a fully qualified and experienced accountant as day-to-day financial management is a given. As a key player in the Foundation’s growth, you will also embody the values of the organisation, inspire others and actively build strong frameworks within finance, and also for other operational areas if required. This role would be ideal for someone who has been involved in the building and growth of a charity, bringing strong charity governance in equal measure with passion and innovation.
To discuss this role further, in the first instance, please apply with your CV and a covering letter to showcase your relevant experience. CV’s will be reviewed on a rolling basis, and as such, we would recommend that you apply early.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
Who We Are
Amna envisions a world where refugees have the power to shape their own futures, unbounded by the impact of trauma, conflict and displacement. We are a refugee-led organisation working to expand mental health support and community-led psychosocial services for communities affected by conflict and displacement, giving them the tools to heal, rebuild resilience, and rediscover joy and belonging.
Our approach is simple and evidence-based, developed in partnership with refugees and psychosocial experts. We work globally to fund, train, and empower frontline organisations and humanitarian workers to deliver trauma and identity-informed care to those affected by displacement. By fostering safe spaces for healing and offering creative and cultural tools and practices, we aim to break the cycle of intergenerational trauma and create lasting change.
Since 2016, Amna has directly supported over 76,000 individuals, including children, youth, and adults trained over 3,600 facilitators from 720 organisations across 23 countries to deliver trauma- and identity-informed care. Our programs have indirectly impacted the lives of over 2 million displaced people, helping them find strength and hope in the face of adversity.
At Amna, we believe in the power of community, healing, and hope because every refugee deserves the chance to reclaim their future.
Safeguarding
We take a proactive approach to safeguarding, embedding care, accountability, and protection into everything we do. Safeguarding is a shared responsibility. We expect all staff to adhere to ethical safeguarding principles, follow Amna’s Safeguarding Policy, and integrate safeguarding into daily work.
How Will You Make a Difference?
At Amna, finance is about more than compliance; it is about trust, care, and accountability.
As Finance & Compliance Officer, you will help ensure that our resources are managed responsibly so programmes can deliver meaningful impact. Your work will provide the stability and transparency that colleagues, partners, trustees, and donors rely on.
You will:
• Maintain accurate and reliable financial records that build confidence in our work
. • Support clear, proportionate controls that protect the organisation while remaining practical and enabling.
• Work collaboratively with colleagues, explaining financial information in accessible and respectful ways.
• Help strengthen systems and processes to support a positive, accountable culture.
Through integrity, attention to detail, and a calm, solutions-focused approach, you will play a vital role in sustaining Amna’s mission and values.
The Finance & Compliance Officer will typically report to Finance Manager.
Responsibilities include:
Financial Management & Accounting (UK charity context)
• Maintain accurate and up-to-date financial records in line with UK charity good practice and organisational financial policies.
• Manage the general ledger, including accounts payable, accounts receivable, payroll journals, and bank transactions.
• Process payments in a timely manner to internal and external stakeholders (team members, suppliers, partners, consultants), ensuring appropriate approvals, documentation, and compliance with delegated authority.
• Record and monitor income and expenditure, ensuring accurate project coding and fund allocation.
• Prepare monthly journals including accruals, prepayments, deferred income and inter-fund adjustments.
• Perform monthly bank reconciliations and full balance sheet reconciliations, ensuring all control accounts are supported.
• Raise and process invoices where required (including consultant invoicing), and coordinate internal approval workflows for payment processing.
• Maintain and regularly update the medical insurance tracker and supplier payment tracker.
• Monitor and follow up on partnership (sub-grantee) agreements and payments, as well as programme consultancy trackers, ensuring financial accuracy and completeness.
• Support cashflow monitoring and short-term/medium-term cash forecasting; flag risks and timing issues proactively.
• Integrate monthly payroll journals into the accounting system and reconcile payroll control accounts.
• Support VAT preparation work and provide documentation for advisors
• Maintain and reconcile the fixed asset register.
Budgeting, Forecasting & Project Finance
• Support the Finance Manager with the preparation of annual organisational budgets and project budgets, including proposal costings and budget revisions as needed.
• Support with the preparation of management reporting packs for budget holders (actual vs budget vs forecast), with variance analysis and explanatory commentary.
• Support cross-departmental budget coordination to ensure compliance with donor agreements and funding conditions.
• Maintain and support the Finance Manager with project budget monitoring tools and monthly reforecasting, including burn rate analysis and scenario modelling.
• Assist the Finance manager in producing periodic financial reports for budget holders, including actuals vs budget vs forecast and key explanatory notes.
Compliance, Controls and Reporting
• Support compliance with internal financial controls, donor requirements, and UK charity regulatory obligations (including reporting to the Charity Commission).
• Assist in the preparation of monthly management accounts and financial analysis.
• Prepare year-end schedules and audit files in support of statutory accounts preparation under Charity SORP.
• Support the Finance Manager and external auditors during year-end and audit processes.
• Maintain a robust digital audit trail of financial documentation (contracts, invoices, approvals, grant agreements, timesheets and expenses).
• Identify internal control weaknesses and recommend proportionate process improvements across purchasing, expenses, consultancy contracting and sub-grant management.
• Support in preparation of donors’ reports ensuring compliance to donors’ rules.
• Assist with preparation of schedules for statutory accounts and audit, Support year-end close activities, Payroll, HR Finance & Treasury:
• Support end-to-end payroll processing, including payroll payments, PAYE, National Insurance and pension reconciliations.
• Maintain payroll records in compliance with HMRC requirements.
• Support banking administration including mandates, online banking platforms and payment authorisations.
• Assist with treasury tasks: cash monitoring, payment scheduling, and ensuring sufficient liquidity for operational needs. Capacity Building and Internal Support:
• Provide guidance to staff on financial procedures and processes.
• Contribute to strengthening financial awareness and accountability across teams.
• Assist with training staff on financial processes, tools, and systems. Cover & Additional Responsibilities:
• Provide operational cover for the Finance Manager within delegated authority during periods of absence.
• Undertake additional finance and compliance responsibilities as required.
• Proactively identify financial risks and recommend improvements to strengthen governance and financial resilience.
Qualifications and Experience:
Essential:
• University degree in Finance, Accounting, Economics, or related field.
• 3+ years’ experience in a finance officer (or equivalent) role with strong knowledge of accounting principles, financial controls, and maintaining audit trails.
• Experience using accounting software (Xero highly desirable), plus strong Excel skills (pivot tables, lookups, basic data validation).
• Excellent knowledge of UK accounting standards, VAT treatment, and compliance requirements within a UK charity context.
• Strong numerical and analytical skills with excellent attention to detail.
• Experience preparing or supporting:
o monthly management accounts (journals, bank recs, balance sheet recs),
o cashflow monitoring and forecasting,
o project budgets and donor/project financial reporting.
• Ability to work independently, manage deadlines, and prioritise tasks.
• High level of integrity, discretion, and confidentiality.
• Excellent written and verbal communication skills in English.
• Eligibility to work in UK.
Desirable:
• Experience working in the humanitarian sector and UK Charity.
• Experience with donor-funded projects and grant reporting.
• Exposure to UK charity finance or SORP standards.
• Experience supporting payroll, pension, and PAYE record-keeping.
• Experience in multicultural or mission-driven environments.
Skills and Behaviors:
• Curiosity and continuous learning: eager to understand how systems work, ask thoughtful questions, and develop new skills. Able to share knowledge and support colleagues in building financial understanding.
• Problem-solving and sound judgement: able to analyse issues, consider options, and respond proportionately to unexpected challenges.
• Attention to detail and accuracy: committed to high standards in financial records, controls, and documentation.
• Collaboration and teamwork: works constructively with colleagues across teams, sharing information and supporting common goals.
• Adaptability and flexibility: comfortable responding to changing priorities in a growing organisation while maintaining professional standards.
• Cultural sensitivity and inclusivity: able to work respectfully and effectively across diverse contexts and perspectives.
• Accountability and integrity: takes responsibility for work, respects confidentiality, and follows organisational processes and governance requirements.
• Proactive and responsive: able to act with appropriate urgency when issues arise and provide practical solutions.
• Clear communication: explains financial information in accessible language and supports understanding among non-finance colleagues.
Benefits:
➢ See our wellbeing strategy through this link.
Work Location and Environment
This role is a hybrid job opportunity, and open to applicants in London, UK. Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work. Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.
Remuneration Package
At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.
Commitment to Diversity, Equity, and Inclusion
Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.
As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.
Applications are strongly encouraged from people with lived experience as refugees or displacement.
The client requests no contact from agencies or media sales.
The Trusts and Foundations Manager will lead the development of a new income stream that supports the organisation’s future growth and strategic ambitions. With no current active grants or established project portfolio, the postholder will build the foundations of a strong trusts and foundations programme, developing a robust pipeline, shaping emerging ideas into fundable opportunities, and securing long-term income to enable new services.
Working collaboratively across the organisation, they will help colleagues understand funder expectations, develop compelling cases for support, and build the systems required for sustainable, high-quality grant fundraising. This role is central to diversifying income and ensuring the organisation is well positioned to secure future investment as new projects are developed.
ROLE OVERVIEW
The Trusts and Foundations Manager will develop and grow a new trusts and foundations income stream from the ground up. They will build a pipeline of prospective funders, shape emerging ideas into fundable opportunities, and lead on high quality applications that support the organisation’s future projects. Working collaboratively across directorates, they will cultivate strong funder relationships and establish the systems needed for sustainable, long‑term income growth.
KEY TASKS AND RESPONSIBILITIES
Planning and Strategy
- Lead the development of a new trusts and foundations income stream, building a sustainable portfolio of prospective, warm, and active funders.
- Create and maintain a structured pipeline that clearly maps cultivation, application, and stewardship stages.
- Establish effective systems, processes, and tools for researching, tracking, and managing all funding opportunities.
- Work with colleagues across the organisation to identify future fundable projects and shape them into compelling propositions.
- Develop annual trusts and foundations workplans and income forecasts aligned to organisational priorities.
Prospecting and Research
- Identify and research new trust, foundation, and statutory funders, prioritising those with the strongest alignment to RLSS UK’s mission and strategic framework.
- Identify creative ways to engage new funders and build early relationships, even before projects are fully developed.
- Stay informed about new trust and foundation funding opportunities and broader sector developments and funder priorities, to strengthen the fundraising strategy.
Bid Writing and Proposal Development
- Develop high quality, persuasive, and tailored funding applications that clearly articulate the need and potential impact.
- Ensure all proposals clearly articulate the need, planned impact, and align with funder requirements and priorities.
- Work collaboratively with colleagues across Education, Commercial Services, Finance and the wider Income Generation and Engagement team to develop credible cases for support, project budgets and clear anticipated impact.
- Identify the most appropriate approach for each funder, including opportunities for multi‑year grants and strategic partnerships.
Relationship Management and Stewardship
- Cultivate strong, positive relationships with funders, ensuring personalised, timely and impact focused stewardship for all supporters.
- Provide excellent donor care, responding promptly to enquiries and ensuring funders feel informed, valued, and connected to RLSS UK’s mission.
- Represent RLSS UK confidently in funder meetings, presentations, and networking events to strengthen long term support.
Reporting and Evaluation
- Monitor and report on trusts and foundations fundraising performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, Senior Leadership Team and the Board of Trustees.
- Maintain accurate and up-to-date information in the CRM.
- Support the development of monitoring and evaluation frameworks to ensure future projects can deliver strong, funder‑ready impact reporting.
- Collaborate with internal teams to collect evidence of impact and evaluate programme performance.
- Support audit processes related to restricted funding alongside the Finance team.
- Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact and return on investment.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Proven experience in securing and managing trusts, foundations, or similar institutional funding.
- Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
- Strong understanding of CRM systems.
- Strong strategic thinking coupled with hands on delivery.
- Excellent written communication skills with the ability to craft persuasive proposals, cases for support and impact reports.
- Strong organisational and project management skills.
- Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
- Strong relationship-building and stakeholder management abilities.
- A collaborative approach to working across teams and engaging stakeholders.
- Experience of developing or significantly growing a trusts and foundations pipeline.
- Ability to work confidently with financial information, including project budgets and restricted funding.
- Ability to communicate complex information clearly and concisely to a range of audiences.
- Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK’s mission, values and strategic priorities.
- Experience securing multi-year or six-figure grants from trusts, foundations, or statutory bodies.
- Experience of establishing monitoring, evaluation, or impact frameworks that meet funder requirements.
- Understanding of water safety, education, youth engagement, community development or related fields.
- Experience working in a small team or start‑up environment or programme development.
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team
Closing Date – 5.00pm, Tuesday 17th March 2026
Interview Date – Wednesday 25th March 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
This role is with One Newham, and we at Your Place are recruiting on their behalf.
Contract: Permanent
Reports to: Network Coordinator
Location: Hybrid – home based, but with regular attendance of meetings in Newham
Background:
One Newham is a network of voluntary and community organisations that are rooted in local communities and work to improve the lives of people in Newham. One Newham was created so that members learn from each other, benefit from each other’s strengths and expertise and through collaboration, innovate to find the best solutions to the issues that concern local people and communities, and the funds to support these.
Our mission is to champion and strengthen local charities and community organisations. We do so by facilitating collaborative action in Newham.
Our values inform everything we do:
Inclusion
Ensure all community groups, including grassroots organisations, feel supported and valued.
Transparency
Maintain clear, open communication with members and stakeholders.
Leadership
Take bold initiatives and act as a catalyst for sector-wide growth.
Respect
Value and honour the diversity and rights of members and the community.
We have four strategic priorities that guide our work:
Connect: We connect individuals, organisations, and communities to each other, services, and opportunities. We build partnerships and networks that facilitate collective action and initiatives.
Support: We provide and commission a support programme for our members, ranging from one-to-one advice and training, to small grants and partnership funding. We help initiatives start up and keep going by adding capacity and/or hosting projects, programmes, and fledgling organisations.
Champion: We advocate for community and voluntary action, give our members a voice, and showcase their work to funders, policy makers, and anyone interested in how local activists make a difference in Newham.
Influence: We collect data and evidence of the impact of voluntary action, and policy, on the well-being of local communities. We build relationships and engage in conversations so that policies, plans, and strategies are designed to support residents, communities, and voluntary organisations in Newham.
Purpose of the Role
The Administrator / Finance Officer plays a key role in the smooth running of One Newham. The postholder will provide reliable financial administration, maintain accurate records, support budgeting and reporting cycles, and ensure effective office and administrative systems are in place, with a strong emphasis on finance.
Key Responsibilities
Finance (priority area)
• Maintain accurate financial records on QuickBooks.
• Prepare bank reconciliations and assist with cashflow forecasts.
• Process invoices, expenses and reimbursements.
• Prepare draft management accounts.
• Support annual budget preparation and monitoring.
• Administer SafeHR (online payroll system) and manage pension returns.
• Maintain grant and project financial trackers.
• Ensure compliance with financial policies.
Administration & Office Management
• Maintain administrative systems and filing structures.
• Oversee supplies, equipment and IT procurement.
• Support onboarding of staff and volunteers.
• Act as first point of contact for routine enquiries.
• Arrange meetings, take minutes and support diary coordination.
• Assist the Network Coordinator in the organisation of network events and conferences as required, including the annual conference and Green Fair.
• Prepare board papers and governance documentation.
• Maintain databases and contact lists.
IT & Systems Support
• Coordinate basic IT troubleshooting and liaise with external providers.
• Maintain equipment records, licences and renewals.
• Support development of internal processes and digital tools.
Community Hire Scheme
• Coordinate the Community Hire Scheme, set up booking procedures, payments and deposits, and coordinate collections and returns.
• Organise regular maintenance of the equipment for hire.
• Liaise with and support the Hire Scheme volunteers and ensure that their expenses are paid on time.
• Promote the scheme widely and ensure that it is taken up by local residents and community groups.
Member and Network Communications
• Maintain up-to-date contact lists and mailing groups for One Newham members and partners.
• Support the production and circulation of member communications, including e-bulletins, newsletters and event invitations.
• Upload and update content on the One Newham website and/or member portals (where applicable).
• Assist with communications for forums, training sessions and network events (e.g. creating simple flyers, booking links, reminders).
• Help ensure a consistent, timely flow of information to members about opportunities, funding, training and key local developments.
Person Specification
Essential Experience and Knowledge
• Experience in a finance-focused administrative role, ideally in a charity or small organisation.
• Strong working knowledge of QuickBooks.
• Experience maintaining financial records, processing invoices and preparing reconciliations.
• Good understanding of office administration systems and general office management.
• Strong IT skills, including Microsoft 365 (Word, Excel, Outlook, SharePoint/OneDrive) and Google apps.
• Experience maintaining contact lists or simple CRM/mailing systems.
Skills & Abilities
• High level of accuracy and attention to detail, particularly in financial work.
• Good written and verbal communication skills, with the ability to draft clear emails and simple updates for members.
• Strong organisational skills and ability to manage competing priorities and deadlines.
• Ability to handle confidential information appropriately.
• Ability to work independently and use initiative in a small team environment.
• Practical, solutions-focused approach to day-to-day challenges.
Personal Attributes
• Reliable, proactive and well-organised.
• Calm, flexible and adaptable in a changing environment.
• Confident building positive working relationships with colleagues, members and partners.
• Commitment to equality, diversity and inclusion.
• Alignment with One Newham’s mission to strengthen the local voluntary and community sector.
Desirable
• Experience using email marketing or CRM tools (e.g. Mailchimp, Salesforce, Plinth etc.).
• Experience supporting grant administration and financial reporting.
• Knowledge of charity finance regulations and good practice.
• Basic design skills (e.g. Canva) for simple flyers or social media graphics.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced governance or administrative leader who wants to make a real difference for animals in need? We’re looking for a proactive, highly organised Senior Administrative Manager to join our leadership team and serve as the charity’s named Company Secretary.
In this pivotal role, you’ll oversee governance, compliance, and financial administration—helping ensure our centre runs smoothly, legally, and sustainably so we can continue transforming animal lives.
Key responsibilities
· Lead governance and compliance across the organisation.
· Serve as Company Secretary: manage Board meetings, minutes, filings, and statutory registers.
· Support financial oversight, including budgeting processes, reporting, and financial controls.
About you
· Strong experience in charity governance, administration, or organisational management.
· Good understanding of UK charity and company law.
· Confident working with Trustees and senior leadership.
· Financially literate with excellent organisational and communication skills.
· Passionate about animal welfare and the values of our charity.
The client requests no contact from agencies or media sales.


