Finance systems manager jobs
Overview
We’re looking for a Senior Business Development Officer to join our national Business Development Team. This is an ideal next step for you if you’re an experienced bid writer looking to grow your career in business development, make social impact, and develop your leadership skills. We’d particularly like to hear from people that have experience of writing high-scoring drug and alcohol service bids.
Location: London, Brighton, Manchester or Leeds.
Salary: £43,384.62 − £47,792.23 per year. If you’re based in London, you’ll receive an additional £4,133.14 per year for Inner London Weighting.
Contract: Permanent.
Responsibilities
About the role
Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice.
As a Senior Business Development Officer, you’ll play a lead role in the development and writing of tenders and proposals for a variety of health and social care services. This role offers a great opportunity to learn and develop while using your established skills, and you’ll be encouraged to take on more responsibility as you progress.
This role offers a great opportunity to learn and develop while using your established skills, and you’ll be encouraged to take on more responsibility as you progress, including line management opportunities.
Your day-to-day will include:
- Writing and editing complex and highly weighted bid responses, working to short timeframes
- Project managing the writing of key tenders with support from a Business Development Manager
- Supporting the development of Assistant Business Development Officers and Business Development Officers, with the potential of providing line management
- Working with staff across the organisation and our partners to develop bids that reflect best practice respond to local needs
- Producing and coordinating detailed research for upcoming opportunities, including meeting with subject matter experts, analysing data and collating evidence
- Creating presentations, diagrams and reports
- Participating in and leading reviews of our bid and proposal processes.
About you
We’re looking for candidates with proven experience of writing tenders, proposals or grant applications in health and social care.
You are:
- A highly competent communicator with a successful track record in bid writing, ideally for drug and alcohol treatment or related services
- Experienced in leading smaller bids and proposals
- Able to analyse data and interpret evidence, with good IT and research skills
- Solution-focused, creative and proactive
- Happy to give and receive constructive, challenging feedback
- Collaborative and contribute to a positive culture team
- Ready to work hard to deliver on CGL’s values and mission.
What we offer
You’ll be able to access structured training, development and mentoring as part of a supportive team. There’s a clear progression pathway within the team, from Senior Business Development Officer to Manager, Senior Manager, Deputy Director, and Director. Several of our current Business Development Managers were previously in the Senior Business Development Officer role.
We also offer:
- The option to work from home for some of the week
- Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).
We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status.
We’re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this.
Before you apply
In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense.
Interviews will be held 16th – 23rd February 2026 via MS Teams. We’ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants.
We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.
We’re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed.
Check the job description and team explainer for more information. Contact Yasmin Gilders to discuss this role further.
What our people say
Holly, Senior Business Development Officer said:
“What are your favourite parts of the job? The amount we learn from bid to bid. No two services are the same and I’m constantly coming across amazing individuals, teams and interventions. Being part of a team that helps share and celebrate great work, and support other services to implement new and exciting initiatives is really rewarding.
How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I’ve never felt like I’ve asked a silly question, and I don’t feel like I must put a on ‘work mask’ every day.
What were your highlights from last year? Becoming a Senior and working across 7 different bids or direct awards last year. It was busy but I learnt so much, made some great connections with people across the organisation and feel excited for 2026.”
Fran, who progressed from this role to Business Development Manager last year:
“How did the role help you progress? The Senior Business Development Officer role sets you up to well to progress into a Business Development Manager role, as you begin to get involved in managing writing teams, reviewing written responses, engaging with Service Managers and Directors in model development and hold line management responsibilities. I was in the Senior Business Development Officer role for just over a year and a half before successfully applying to the Manager role.
How would you describe the team? The Business Development team are incredibly supportive and will give you the opportunity to develop in areas that you’re interested in. My manager supported to me build skills and experience that pushed me out of my comfort zone but enabled me to progress into the Business Development Manager role.
What would you say to someone thinking of applying? Alongside developing your writing skills, this role is a great place to shape your leadership and management skills. If you don’t have line management experience, don’t let this put you off.”
Salary Range (pro rata if part time)
CGL points 39 to 43 (£43,384.61 - £47,792.23)
Interview Date
16/2/2026
Closing Date
8/2/2026
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Harris Hill is delighted to be working with Liverpool Zoe’s Place (LZP) to recruit its first Chief Executive Officer.
Zoe's Place was founded in Liverpool in 1995 as the first hospice in the UK specifically providing for the needs of babies and younger children. Liverpool Zoe’s Place (LZP) was established in December 2024 and took over full responsibility for the management of the hospice on May 1st 2025. In late 2024 the people of Liverpool, the North West, and even further afield helped us to raise more than £7,000,000 to secure the future of our hospice, and to build a state-of-the-art new facility in West Derby.
Our team of specialist nurses and healthcare assistants are supported by a wide range of other healthcare professionals to provide respite care, therapies and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families.
As Chief Executive, you will:
· Bring inspirational leadership to the LZP.
· Manage, plan and implement LZP’s strategy.
· Ensure the Hospice provides and promotes excellent clinical care.
If you are inspired and excited by what Liverpool Zoe’s Place does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £75,000 - £80,000 p.a.
Contract: Permanent / Full-time
Location: Zoe's Place, Yew Tree Lane, West Derby, Liverpool, L12 9HH
How to apply:
Please review the Recruitment Pack for further information about Liverpool Zoe’s Place, the CEO position and for details on how to apply.
Closing date for applications: 9am, Friday 13th February 2026
Both Liverpool Zoe’s Place and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love bringing programmes to life, building relationships, and making things happen in education? If so, we’ve got an exciting opportunity to join the Young Enterprise team as a Programme Coordinator – Money Heroes.
Who We Are
We’re Young Enterprise - a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills - teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
As Programme Coordinator for Money Heroes, you’ll play a pivotal role in our flagship primary programme, helping children develop financial capability.
You’ll work closely with the Programme Manager and Money Heroes team to:
- Coordinate teacher training events and programme delivery
- Support marketing, promotion, and social media campaigns
- Coordinate content development and website updates
- Help monitor and evaluate programme impact
- Provide high-level customer service to teachers, educators, and YE colleagues
This is a varied role with lots of scope for creativity, independence, and collaboration. You’ll see the difference you make every day — from supporting classroom learning to help children and young people build vital life skills.
You’ll love this job if you are…
- a brilliant organiser, proactive, and keen to support the development and delivery of programmes
- experienced in programme coordination, but we welcome candidates with the drive to grow in this area
- enjoy working across projects, supporting teams, and delivering high-quality experiences for teachers and young people alike
- keen to visit some of the schools we work with to see the programme in action
Key Responsibilities
- Work with the Programme Manager and Coordinator to ensure the smooth day-to-day running of the Money Heroes programme, supporting planning, reporting, system set-up and clear communication.
- Deliver a high-quality experience for schools and partners, building positive working relationships with teachers, consultants, partner organisations and colleagues across Young Enterprise, including senior leaders.
- Support the delivery of the Money Heroes teacher training and mentoring offer, helping educators feel confident and well supported.
- Keep track of programme activities using databases and spreadsheets, including teacher and parent sign-ups and training or mentoring events.
- Collaborate with the Marketing team and Programme Manager to support the growth and visibility of the programme, including contributing to marketing communications and coordinating activity to maintain engagement.
A few practical things
- This is a hybrid role based in London or Oxford, with a minimum of 8 office days per month
- The contract runs until December 2027
Keeping Young People Safe
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and a separate document answering these three questions (max 250 words each).
1. Interest in Young Enterprise
What attracted you to Young Enterprise and the Money Heroes programme?
2. Experience and Achievements
Tell us about one or two of your personal or professional achievements that you’re proud of which demonstrate your ability to organise, support others, or get things done.
3. Skills for the Role
What relevant or transferable skills and experience would you bring to this role?
Applications must be submitted by 23.30 Wednesday 4th February 2026. Please note that applications without answers to the questions will not be considered.
We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective
Interviews will take place via Teams w/c 9th February 2026. Please note that applications without answers to the questions will not be considered.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
Lead Growth. Build Impact. Inspire Futures.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Are you passionate about making a real difference and keen to support fundraising across the British Heart Foundation (BHF)?
Join us as our Senior Fundraising Operations Executive and play a vital role in driving income growth by supporting a variety of fundraising teams - Corporate, Community, and Philanthropy - each with their own unique specialisms and approaches.
This is an exciting opportunity to work at the heart of our Partnership and Relationship Fundraising Operations team, providing expert guidance on systems, processes, and strategic planning to empower supporter-facing colleagues.
In this dynamic role, you’ll lead on relationship management, support impactful stewardship, and drive innovative operational activities that help maximise our fundraising potential. You’ll collaborate with diverse teams on cross-charity projects, contribute to best practice ways of working, and help shape the future of our fundraising operations.
With responsibilities spanning planning, compliance, reporting, and finance, you’ll be at the centre of activity, ensuring our processes are robust, compliant, and efficient.
We offer a vibrant working environment, meaningful development opportunities, and the chance to connect with inspiring colleagues - all while contributing to the growth and success of our fundraising efforts. If you are proactive, solutions-focused, and eager to make a lasting impact, we would love to hear from you!
About You
We’re looking for a proactive, adaptable individual with strong interpersonal and communication skills who is passionate about making a difference.
Experience in project management - covering scoping, design, delivery and evaluation - is essential, as is a sound understanding of budgets and financial processes. We value those who can write clear documentation for diverse audiences, develop and maintain stakeholder relationships, and implement effective operational processes and training.
As our ideal candidate, you can demonstrate analytical thinking, creativity and attention to detail, working methodically and with precision even under pressure. You can manage conflicting priorities, adopt new skills quickly, and handle sensitive information discreetly in line with organisational procedures.
You are IT literate, comfortable working with Microsoft Office packages including Excel, PowerPoint and Planner, and have experience of using CRM databases such as Raiser’s Edge, Salesforce or Microsoft Dynamics.
If you are a resilient, committed team player, we would love to hear from you.
Working arrangements
This is a Fixed Term Contract until January 2027, covering an internal secondment. Start date ASAP.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
About the team
The Communications team at Impetus is a small, friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus’ work with clarity, in a way that resonates with our audiences, and increases our influence and impact.
Aspiring to be a ‘digital first’ organisation, we spend time keeping up with digital communications trends to improve our efficiency and help us produce and optimise engaging, cutting-edge content.
About this role
We’re looking someone who can support the team to maintain our strong online presence by delivering engaging, creative digital content. This role is about collaborating with colleagues, applying your knowledge of digital platforms, and actively developing your skills to keep pace with emerging trends.
Based in our busy Communications team, you will be responsible for creating compelling and engaging online copy for a range of platforms, as well as managing and growing our social media communities to amplify our brand, working across the organisation, for example:
- Supporting our Philanthropy team to engage donors in our work and through our series of events.
- Helping our Policy team to increase the knowledge of their recommendations for change among opinion formers and decision makers through social media.
- Working directly with the Investment team and our portfolio partners to gather and share their insights and stories.
Day-to-day you might be writing and repurposing blog content for our online channels, working with our Creative Content Officer and Media and Communications Officer producing multi-media content to support our events programme, or using insights and data to keep our digital content relevant and our audiences engaged.
We are looking for someone creative and driven, who shares our ambition and can help keep us on top of emerging digital trends.
You’ll know your way around social media platforms including X / Twitter and LinkedIn and tools like and Hootsuite and Google Analytics. You will also be able to produce excellent written content for an online audience including social media posts and blogs, with scope to grow within the role over time.
This is an exciting time to join a rapidly growing organisation. We’ll give you creative freedom within a clear brand framework. And your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds.
Key responsibilities
- Writing clear, concise and engaging copy for a variety of online platforms including social media, blogs, websites and email marketing.
- Supporting the Senior Communications Manager to manage our online brand, including how people interact with and interpret our work, by creating and scheduling content for social media and digital platforms using agreed templates and tone of voice.
- Liaising closely with our Creative Content Officer and Media and Communications Officer to produce compelling multi-media products that can be used across our platforms.
- Maintaining accurate records and trackers for posts, engagement data, and campaign timelines.
- Supporting the Communications team by preparing materials for events and online campaigns.
- Monitoring and optimising our digital channels, ensuring content is consistently high-quality, well structured, on brand and performing at its best.
- Using data and feedback to improve content quality and relevance.
- Collaborating with colleagues across teams to ensure consistency and timely delivery of our digital communications content.
- Assisting the Head of Communications in the development, implementation and monitoring of our internal communications strategy, including our regular staff newsletter.
- Working with our portfolio partners and the Investment team to gather and share their insights and stories.
- Escalating risks or delays early, providing clear context and options.
- Applying inclusive language and accessibility standards in all content.
- Actively seeking opportunities to learn about new digital tools and trends.
Person specification
Essential
- A highly developed understanding of online platforms and social media algorithms.
- Experience creating accurate, engaging content for online platforms.
- Experience of working with social media platforms e.g. LinkedIn and X, and tools e.g. Hootsuite and Google Analytics.
- A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way.
- Ability to adapt content strategies to meet the changing needs of the audience and the platform.
- Experience of using data and insights to optimise content, engagement and grow followers.
- Demonstrably up to date with emerging digital trends and an interest in online community building.
- Ability to follow agreed processes, templates, and brand guidelines.
- Strong organisational skills to plan and sequence tasks effectively.
- Attention to detail and commitment to delivering work to agreed standards.
- A willingness to learn and adapt to new tools and approaches.
- Collaborative approach, building positive relationships within the team.
- Commitment to Impetus’ mission and values, including equality, diversity, and inclusion.
Desirable
- Experience in video / film production and optimising video content for online platforms.
- Experience of commissioning content and working in close collaboration with agencies and/or freelancers.
- Experience / knowledge of website management and CMS, email marketing platforms, project management software and digital ad platforms.
- An interest in the education and / or youth employment policy landscape.
- An interest in the UK youth and / or charity sectors.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 8th February 2026, 11:59pm.
Interviews:
1st Interviews will take place on Thursday 19th February 2026.
2nd Interviews will take place on w/c 23rd February 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Contract: Permanent
Hours: 28
Location: London/Hybrid
Starting salary: £28,582 - £34,023 pro rata per annum inclusive of London Weighting (£35,725 - £42,529)
Closing date: 11 February 2026
Expected date of interviews: Week Commencing 16 February 2026
Job ref: VA 774
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Data Selections Analyst
Would you like to join our award-winning organisation?
About the role
This Data Selections Analyst role sits within the Supporter Fundraising and Engagement team in the Fundraising and Communications Directorate. The post holder will manage day to day processes with the directorate’s databases, maintaining them, supporting users, building campaign data, ensuring compliance and developing it according to the organisational need. The role will play a key part in helping us to achieve our strategy and enables the team to effectively deliver their fundraising and engagement objectives, whilst ensuring data compliance.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £28,582 - £34,023 pro rata per annum inclusive of London Weighting (£35,725 - £42,529)
To view the Job Description and Person Specification, please kindly see the attachment.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard/enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.
If enhanced DBS/PVG include
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Context
Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.
Merrywood House, provides placements for up to 8 young people aged between 10 and 17 years old.
Purpose
The Receptionist/Administrator plays a key role in supporting the senior staff team and ensuring the smooth running of the home by delivering a professional reception service and effective administrative support.
What you will bring to the role
· Experience in a receptionist or administrative role
· Strong organisational and communication skills
· Confidence using Microsoft Word, Excel and Outlook
· Ability to work with discretion in a confidential environment
· A warm, professional and approachable manner
Task
· Welcoming visitors and managing telephone and email enquiries
· Providing administrative support to senior staff
· Maintaining children’s and staff records
· Supporting recruitment and HR administration
· Ordering office supplies and liaising with IT providers
What we will do for you
· Personal and professional development and training
· 10 days annual leave plus public holidays
· Employee benefits package including life assurance
· Up to 6% employer pension contribution
· Relocation package and recruitment referral scheme
For further information, please visit the Childhood First website.
To apply, please send us your CV and a supporting statement outlining your suitability for the role.
Closing date: Saturday 31st January 2026
Interview Date: Week Commencing 2nd February 2026
Childhood First is committed to safeguarding children. We follow safer recruitment guidelines and all appointments will be subject to a satisfactory Enhanced DBS and references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you:
Your friends as know you as empathetic, compassionate, and non-judgemental.
You are great at inspiring and motivating people to take action and improve themselves.
You are very self-aware, reliable, attentive and punctual.
Perhaps you are already aware of the challenges faced by people experiencing homelessness and understand how to support them. You may have gained this knowledge as a volunteer, through a previous job, or from your personal lived experience.
If all this sounds like you then you could make a great addition to our fantastic support team here at Homeless Oxfordshire.
About the role
In this role we will trust you to work with other team members on a caseload of clients delivering personalised support to them. You will proactively engage with our clients and provide a hand so they can overcome barriers, move into independent living and sustain a tenancy. Our clients have a range of support needs that impact their experience of homelessness. This includes mental health problems, social isolation, challenging behaviour, finance and debt, alcohol and drug abuse. You will deliver structured support and do some risk management so we will trust you to keep proper records and complete some admin tasks. This includes, reviewing support and risk plans, involving key stakeholders where required, showing and signposting our clients to appropriate external support and services, following safeguarding procedures, do some cleaning and contribute to the delivery of a housing management service including collecting income. You’ll also resolve difficult and challenging situations in a sensitive manner balancing the needs of the clients and the safety of the service.
Main Responsibilities Of The Role:
· Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
· To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
· Maintain a safe, clean and welcoming environment.
· To support and encourage clients to care for themselves and develop independent living skills.
· To assess and manage risk for individuals and in the service, making use of emergency services as required.
· Report any safeguarding concerns without delay in line with procedures.
· To make and maintain Housing Benefit claims and support clients to pay their service charges regularly.
· To work in partnership with other agencies to ensure the delivery of holistic wrap around support.
· To support the running of the service and perform shift responsibilities and duties that maintain good health and safety and ensures the safeguarding of clients and others.
· Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
· To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.
· Ensure that IT systems are updated as required and concise record keeping is completed promptly.
· Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
· Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.
· To participate in the induction of and support new team members.
· To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.
· To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
About us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
Open to: This role is a shift and rota'd role that includes bank holidays.
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. We also do not offer work sponsorship for this role.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Job Description Deputy CEO
Help us to prevent self-harm and abuse so that every young person can lead a safe and fulfilled life free from the risk of serious harm from themselves or others.
Pay: £45,000 pro rata per year
Hours: Flexible working hours 3-4 days a week
Hybrid role 50:50 in the Harrow office and remote
Reporting to CEO
Benefits
· 28 days’ holiday rising to 30 after 1 year (including public holidays)
· Pension scheme – Employer contributions 6%
Professional development opportunities
· Flexible Working – Right to request flexible hours or patterns
· Hybrid Working – Balance between office and home working
· Additional day of leave over the Festive period
· Hot drinks provided on site
The wïsh centre is a Registered Charity in London Borough of Harrow that helps young people to stop self harming so that they can live a life free from the risk of serious harm. Every year we support over 150 children and young people ages 12-25 years through long term psychotherapy and peer support groups. We deliver our work in schools and colleges and at our Centre in Harrow. We have a twenty year evidenced track record of success and a small and dedicated team.
We have a new three year strategy where we will focus on enhancing the capacity of wïsh Harrow so that we can support more young people and will continue to focus on partnership work with youth voice being central to, and informing, all that we do.
Purpose of the Role
The Deputy CEO is a new and exciting role that is pivotal in supporting the CEO in leading the charity, ensuring operational excellence, strategic growth, and sustainable impact. This role combines leadership, governance, income generation, stakeholder engagement, and quality assurance to help drive the charity’s mission forward.
The Deputy CEO will work closely with the CEO, enhancing capacity to recruit and retain staff and diversify sources of funding to ensure the sustainability of our service.
You will be responsible for creating new partnerships and commissioning opportunities and help us with income generation and the stewarding of funding relationships whilst keeping an overview of the quality of our services and how we communicate about our work.
You will be entrepreneurial and fast thinking, with skills of persuasion and strategy. Experience of working in the education, charity, mental health or social care field will be an advantage together with a genuine drive to improve life chances for young people.
Evidence of a track record in securing funding and commissioning is crucial.
Leadership & Governance
· Deputise for the CEO when required, ensuring continuity of leadership and decision-making.
· Contribute to strategic planning and the implementation of the charity’s vision and values.
· Prepare board papers, coordinate board meetings, and take accurate minutes to support effective governance.
· Act as a member of the senior leadership team, contributing to high-level decision-making.
Fundraising & Stakeholder Engagement
· Support the CEO in securing funding through high-quality bids and proposals to trusts, foundations, and corporate partners.
· Secure leads for commissioning with local schools and colleges and potential partnerships.
· Develop and steward strong relationships with funders, sponsors, local authorities, and other key stakeholders.
· Represent the charity at external events and meetings.
Operational & Team Management
· Manage and support a small staff team, including recruitment, induction, supervision, performance management and annual appraisals.
· Act as the Designated Safeguarding Lead (DSL) when required.
· Ensure all areas operate efficiently, meet compliance and safety standards, and support the charity’s purpose.
Policy and Monitoring and Evaluation
· Responsibility for Monitoring and Evaluation, including funder and impact reports
· Coordinate and manage policy development, risk management, and charity administration.
· Lead the creation and presentation of annual reports, impact evaluations, and other stakeholder funding reports and communications.
· Monitor KPIs and targets to ensure the charity meets its funding requirements and achieves positive outcomes.
· Support quality assurance processes
Data & Systems
· Maintain effective recording systems for both quantitative and qualitative data.
· Use management information systems to inform practice and identify trends.
· Ensure the website, social media and external communications are robust and effective.
Person Specification
Essential Skills & Experience
· Experience in a senior management role.
· Experience of writing successful funding bids and of commissioning.
· Track record of developing collaborative partnerships with other organisations.
· Understanding of, and commitment to the issues we work with and our values.
· Producing monitoring and evaluation and impact reports.
Desirable
· Strong leadership, influencing, and communication skills.
· Excellent organisational and problem-solving abilities.
· Financial expertise in budgeting and financial management.
· Thorough understanding of the charity sector and business functions (HR, IT, finance).
· Experience in strategic planning and stakeholder engagement.
· Knowledge of safeguarding and quality assurance frameworks.
· Familiarity with regulatory bodies and compliance standards.
· Knowledge of marketing and communications including websites and social media.
Helping young people to stop self harming so that they can live a life free from the risk of serious harm.
The client requests no contact from agencies or media sales.
About PVRI
PVRI is a small charity with a global reach. Our aim is to reduce the global burden of Pulmonary Vascular Disease with a particular focus on Pulmonary Hypertension (PH).
PH is a life-threatening and life-limiting condition that affects millions worldwide, but despite that, it isn’t widely recognised or well-understood. To change that, we bring together a fantastic network of many hundreds of PH doctors, academics, patients, and industry partners to identify and address the key global challenges in PH. In practical terms, we:
- Host international scientific conferences
- Produce an open-access peer reviewed academic journal, Pulmonary Circulation
- Run webinars and e-learning programmes
- Bring our members and networks together in over twenty working forums:
- The Innovative Drug Development Initiative (IDDI): eight multidisciplinary workstreams working to solve the challenges in PVD research and speed the development of new treatment
- Specialty Task Forces: groups working to advance understanding and improve practice in specific clinical areas of PH
- Regional Task Forces: working in-country to address the key regional and national challenges in PH
· Raise awareness of PH and advocate for better access to diagnosis, care and treatment - nationally and internationally
We’re London-based, and our small friendly staff team comprises our CEO Karen, Head of Operations & Impact Elvia, Head of Comms Debs, Marketing Officer Catherine, Project Coordinator Rachel and Admin Manager Katie. We work a flexible hybrid model, with office space in Work.Life, close to London Bridge and Borough Market. Our preference is for our new Advocacy & Engagement Lead to spend at least 1 day a week working from our office, but we are open to other options, and this can be discussed during the application process.
Our values: we’re open, inclusive and easy to engage with, and we’re ambitious for ourselves and for the global PVD community.
About the Advocacy & Engagement Lead (Global Health)
As Advocacy and Engagement Lead, you will be the bridge between our global professional network and local healthcare systems. You will scope areas of need, and work with key regional stakeholders to develop and implement plans for new PH services.
Key tasks include
· Developing roadmaps and care guidelines for the development of PH services in underserved regions
· Working directly with local healthcare leaders and PVRI Workstream and Task Forces to understand and navigate local health systems, influence policy and identify resources
· Supporting with targeted advocacy messages and global PH data including prevalence, health economics, etc.
This is an exciting new post, reporting to our Head of Operations & Impact.
If the 2-year pilot is successful, we hope to make this work a permanent part of our global operations.
We offer flexible working, a positive learning culture and opportunities for you to learn and grow in the role, including opportunities for international travel.
PVRI celebrates diversity, and we’re committed to equity and inclusion in our recruitment practices and in our ways of working. If you’re excited about our mission, and can bring talent and enthusiasm to our cause, we’d love to hear from you.
To read the full job description and to apply for this role, please visit our website.
Interviews: Tuesday 10 February 2026 at our London office
Registered charity number 1127115
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
A. Project Coordinator
We are looking for an experienced, dynamic and motivated Project Coordinator and Admin. Officer to implement a project entitled Tragedy to Legacy: Preserving the Social Heritage of the Damilola Taylor Trust, working with young people to create:
· A digital archive featuring documents, photos, and materials from across the Trust’s journey.
· Record 15 oral histories with young people, mentors, community leaders, and others involved with the Trust over the years
· Organise a public exhibition in South London, with an online version, showcasing the Trust’s story and legacy
B. Admin. Officer
· Provide a range of administrative support to enable the smooth functioning of the Trust’s programmes, management and governance for a period of three months.
Roles and responsibilities:
A. Project Coordinator: Tragedy to Legacy: Preserving the Social Heritage of the Damilola Taylor Trust
· Produce a project delivery and evaluation plan to deliver objectives of the Tragedy to Legacy: Preserving the Social Heritage of the DTT project for approval of DTT trustees.
· Organise information sessions to promote the project and to recruit YP for the Youth Heritage Team (YHT)
· Engage the services of an Oral History facilitator
· Recruit participants with lived experience of DTT’s journey for oral history activities
· Organise Youth Heritage training workshops for the YHT
· Implement project tasks:
1. Establish project steering group; Organise YP to research and collect archival materials; monitor project delivery;
· 2. Direct YP to create oral history story board
· 3. Support YP to prepare Oral History film shooting schedule
· 4. Organise shooting of 15 oral histories
· 5. Curate digital archive and edit film footage
· 6. Finalise public exhibition design, liaise with Library/Schools and schedule Public Exhibition event
· 7. Launch digital archive, screen docu-film and launch Public Exhibition
· 8. Prepare project evaluation and impact report and close the project
You will ensure the highest standards of support and safeguarding during delivery of the project.
B. Administration Officer -role and responsibilities
· Provide administrative support to Trustees and the executive management team and Youth Board
· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records
· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up
Proactively manage our website day-to-day and post to our social media, consulting where necessary
Person specification -Specific experience or skill
KEY: (E) Essential (D) Desirable
A. Project Coordinator
· An excellent understanding and a proven track record of relevant experience working with young people (YP) from inner-city areas of high deprivation (E )
· Demonstrable skills at building effective relationships with young people and professional organisations (E )
· Project management experience, preferably working with YP, using digital tools to archive documents, photos, and artefacts of an organisation’s work. (E )
· Strong influencing and motivational skills; the capacity to get the best out of YP and confidently deal with issues and challenges (E )
· Excellent communicator, planner and problem solver, a strong team player and an exemplary role model (D)
· Self-directed, self-motivated with the ability to work on own initiative to plan and manage workload. (E )
· Strong IT skills including experience of MS Office system
· Relevant experience of managing YP on community-based projects (E )
· Knowledge of the processes involved in designing, planning, shooting and editing film footage
Experience of curating digital archives and editing films (E )
· Ability to be flexible, switch roles as required and be dynamic in approach
• Experience of organising own work effectively with limited supervision ( E )
• Experience providing administrative support (E ).
· Experience of working in a charity would be an advantage (E)
• Proficiency in Microsoft 365 including administering a system (E
• An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing
• Exceptional time and task management skills; calmness under pressure (E
Knowledge, qualifications
· Knowledge of project management and good administrative practices (E)
· Knowledge of General Data Protection Regulations (E)
· An understanding of safeguarding of children, young people and vulnerable adults (E)
Personal qualities
· Commitment to own continuing personal and professional development
· Commitment to the vision, mission and values of DTT
· Flexibility
· Commitment to effective relationship building and collaboration
· Commitment to safeguarding and dedication to promoting the welfare of young people.
Please write no more than 2000 words explaining how your experience, qualifications and personal qualities fit you for this post. Also submit a CV which includes your full name, address, phone number and email address, your educational and work histories and the names of two referees, one of whom will normally be your current or latest employer. We will not seek references without asking your permission but any offer will be subject to satisfactory references
Safer Recruitment
The Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment.
The client requests no contact from agencies or media sales.
Location: MSSC, National Support Centre, 200B Lambeth Road, London, SE1 7JY (Hybrid)
Contract: Full time, Permanent
Salary: £60,000 - £63,000 gross per annum, depending on experience
Closing Date: Sunday 8 February 2026
Interviews:Tuesday 17 February 2026 (Interviews to be held in London)
Application: CV & Supporting Statement
Are you a Head of Safety, Health & Environment looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Head of Safety, Health & Environment to join our team.
About the role
If you have significant experience of delivering and guiding health and safety in a large organisation as well as providing advice and guidance on health and safety issues on both a strategic and operational level this could be the role for you.
You will have first class leadership skills, with the ability to manage a disbursed staff team as well as the excellent interpersonal skills to support and influence colleagues, senior managers, volunteers and others.
The successful candidate will be able to build effective relationships, manage a diverse workload as well as being able to analyse and deal with complex or difficult situations, with skill and discretion.
Responsibilities
- Manage all safety, health and environmental issues within the MSSC, working closely with the Director of Young People, Volunteer & Business Support and other members of the senior management team, the area, offshore, training and other teams as appropriate.
- Manage a disbursed team of Safety Assurance Officers with the support of a Deputy Head of Safety, Health & Environment.
- Monitor changes to legislation and advise CEO and Trustees of their impact on the MSSC and any required actions and/or policy changes.
- Report and analyse safety data and identifying trends or issues.
Requirements
- Hold a formal qualification in Health & Safety (NEBOSH Certificate or higher).
- Up to date knowledge of H&S legislation, developments, practice and management.
- Experience of risk management and compliance systems.
- Significant experience of providing advice and guidance on H&S issues at a senior professional level; both operational and strategic.
- Experience of managing and supporting a staff team.
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, pro rata for part time employees, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Legacy & In Memory Fundraiser who will be responsible for growing long-term income through legacy and in memory giving. This role leads on legacy marketing campaigns and manages the organisation’s in memory programme, including the flagship Heart of Oak Memory Tree project. The role also has oversight of legacy administration, working in partnership with our external agency Legacy Links to ensure high standards of supporter care, governance, and reporting
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will have a minimum of 2 years’ experience in Legacy Fundraising or a similar fundraising role, with experience with experience in planning and delivering multi-channel marketing campaigns, particularly those aimed at growing legacy and in memory income streams. A solid understanding of legacy fundraising principles, supporter journeys, and the sensitivities involved in discussing gifts in wills and bereavement-related giving is also important. Candidates should be confident managing projects end-to-end, from creative development through to evaluation, and comfortable collaborating with external agencies to ensure high-quality outputs.
In addition, the role requires excellent relationship-management skills, as it involves working closely with donors, families, colleagues, and partners such as Legacy Links to ensure compassionate and consistent supporter care. Strong organisational abilities are key for overseeing legacy administration, maintaining accurate reporting, and ensuring compliance with governance standards. Familiarity with CRM systems, data analysis, and reporting tools will support effective monitoring of income and campaign performance. A background in charity communications or stewardship, coupled with empathy, tact, and attention to detail, will ensure the fundraiser can successfully manage initiatives such as the Heart of Oak Memory Tree and continue to grow the organisation’s in memory programme.
Please see the job description for full details on the duties and responsibilities.
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.
Salary
The annual salary range for the post is between £29,000 up to £33,000 per annum, depending upon experience.
Benefits
6 weeks holiday plus bank holidays
Free on-site parking
Cycle to Work Scheme
Free Access to HMS Excellent Fitness Centre
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
We are a values-driven organisation committed to improving the lives of adults with complex needs. Our specialist Day Service provides a supportive, person-centred environment where everyone can thrive.
The Role:
We’re looking for a compassionate and organised Transition and Placement Coordinator to support adults as they move into our Day Service. You will coordinate personalised transitions and placements, liaise with families, carers, and external agencies, and work closely with our multidisciplinary team to ensure each individual receives the support they need.
Key Responsibilities:
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Develop and implement personalised transition plans.
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Coordinate pre-placement visits, trial periods, and placement allocations, including transport.
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Maintain accurate placement records and funding agreements.
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Organise reviews and adapt plans based on feedback.
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Act as primary contact for families, carers, and professionals.
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Build strong relationships with schools, social care, healthcare providers, and funders.
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Promote the Day Service and support smooth referral pathways.
Person Specification:
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Excellent communication, organisational, and advocacy skills.
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Experience working with multidisciplinary teams.
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Proactive, detail-oriented, and flexible to changing needs.
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Strong relationship-building and coordination skills.
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Experience with complex needs and adult transitions desirable.
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Proficient in record-keeping and IT systems.
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Person-centred, passionate, and a team player.
Why Join Us:
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Make a real difference in the lives of adults with complex needs.
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Be part of a supportive, collaborative, and values-driven team.
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Work for an organisation that values innovation, person-centred care, and inclusivity.
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We welcome applications from people of all backgrounds.
We exist to make lives better
Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Services Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Monday 2nd February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS