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Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £30,784.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
- Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
- Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
- Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
- Ability to respond to challenging behaviour in a safe way.
- Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
- Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
- Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
- Robust knowledge and practical application of adult safeguarding requirements.
- Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
- A good listener and communicator at all levels, including people with communication difficulties
- A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
- Proven ability both to work within a team and use initiative to problem solve.
- Excellent time management skills
- Willingness and ability to support personal care where the service user is at risk
- Ability to implement policies and procedures,standing orders and financial regulations
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Head of Public Fundraising & Engagement (9-Month Maternity Cover)
Location:
Remote with some travelling needs to Leatherhead and Redhill, Surrey and other areas related to Fundraising Team activities
Salary:
£55,000 per annum plus SeeAbility benefits
Hours:
Full time, 37.5 hours per week
Contract:
Fixed Term, 9 Month (Maternity Cover)
Join us in transforming lives
SeeAbility is a specialist charity supporting people with learning disabilities, autism and sight loss to live ambitious, fulfilling lives. We are seeking an experienced and dynamic Head of Public Fundraising & Engagement to join us on a 9-month maternity cover contract.
This is a fantastic opportunity for an accomplished fundraising leader to step into a well-established role, providing strategic leadership to our public fundraising and engagement programme during an important period for the organisation.
About the Role
Reporting to the Director of Development, you will lead our public fundraising and supporter engagement activity, driving income growth across individual giving, community fundraising, events, challenges and supporter stewardship.
You will manage and motivate a talented team, ensuring delivery against ambitious income targets while continuing to build strong relationships with supporters, volunteers and stakeholders.
Key responsibilities include:
- Leading the delivery of SeeAbility's public fundraising and engagement strategy.
- Driving income growth and supporter retention across multiple fundraising streams.
- Developing innovative campaigns and supporter journeys.
- Leading, coaching and developing a high-performing team.
- Monitoring performance, budgets and fundraising KPIs.
- Working collaboratively across the organisation to maximise supporter engagement and impact.
- Ensuring fundraising activities remain compliant and aligned with best practice.
About You
We are looking for a confident and inspiring fundraising professional who can quickly build relationships, provide strong leadership and maintain momentum across a busy fundraising portfolio.
You will have:
- Significant experience in public fundraising, supporter engagement or individual giving.
- A proven track record of achieving income growth and fundraising targets.
- Experience managing and developing teams.
- Strong strategic and operational planning skills.
- Excellent communication and stakeholder management abilities.
- A collaborative, proactive and solutions-focused approach.
Why Join SeeAbility?
At SeeAbility, you'll be joining a passionate and supportive team committed to making a real difference to people's lives. This is an opportunity to play a key leadership role, contribute immediately and help shape the future of our fundraising and engagement activities.
We offer:
- Flexible and hybrid working
- A supportive and inclusive culture
- Competitive salary and benefits package
- The opportunity to make a meaningful impact from day one
Apply Today
If you are an experienced fundraising leader looking for an exciting interim opportunity where you can make an immediate difference, we'd love to hear from you. Please see the Job Profile for extensive details about the role.
Join SeeAbility and help us create a world where people with learning disabilities, autism and sight loss can achieve extraordinary things.
Safer Recruitment
SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.
Successful applicants will be subject to safer recruitment checks, including:
- Disclosure and Barring Service (DBS) check (where appropriate)
- Identity, current address and right-to-work verification
- Health declaration to ensure that you are medically suitable for the role you have been offered
- Employment references relating to work with children or vulnerable adults
All checks are completed at SeeAbility’s expense before a start date is confirmed.
Diversity & Inclusion
We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.
- We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
- Reasonable adjustments are available throughout the recruitment process.
- In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)
For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the role
Leading innovation across the organisation, you will be responsible for developing and delivering a strategy to grow our movement, to increase our membership and reach whilst ensuring we continue to reflect the needs and aspirations of women. You will oversee research into women’s evolving needs and preferences, whilst testing approaches with new external audiences to maximise our relevance, diversity and inclusivity. At the same time, you will actively embed innovation into strategy and decision-making in all areas, constantly find new ways to reach underrepresented women and build a wealth of data to support your recommendations. You will lead transformation across the organisation by championing change, creativity and a forward-thinking strategy that ensures the continued growth for the WI.
Location: Hybrid, with one day per week at our London, Oxfordshire or Wales office.
About you
Highly experienced in innovation, organisational development or programme management, you will bring an impressive track record of instigating and managing successful organisational change that leads to sustainable income generation. You will be adept at designing and delivering pilot programmes, as well as commissioning research and deploying data to support action. The role requires excellent communication skills and the confidence to advise and lead at both senior leadership and Board level, as the organisation looks to you to lead fundamental organisational change. Experience within the charity or not-for-profit sector would be beneficial, as would an understanding of trends and issues affecting women across different demographics in the UK.
How to apply
For further information about this Head of Innovation role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 3 September 2026.
First round interview (virtual): 11 September 2026.
Second round interview (in-person): 15 September 2026.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Working with colleagues across the Academy, Marketing and Communications, and wider teams, this new role is responsible for growing and nurturing engaged Academy audiences across online communities, social media, email and other channels. The role will plan, draft and publish approved content; moderate and manage online groups in line with community guidelines; and support the promotion of Academy learning opportunities through case studies, testimonials, photography and video content.
By monitoring audience growth, engagement and retention, maintaining accurate records and ensuring use of content is compliant with Battersea privacy and retention policies, the role will help demonstrate the impact of the Academy and support its ambition to reach, engage and benefit more organisations, individuals and animals.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: Sunday 13th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Friday 18th September 2026
For more information about the role, please download our Recruitment pack.
To apply for the role, please click the "Apply" button below.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.
The client requests no contact from agencies or media sales.
Employment Details:
- Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely)
- Job Title: Director of Operations
- Reporting to: CEO, with accountability to the Board of Trustees
- Line Manages: Operations Co-ordinator and Finance Officer
- Employment Type: Full-Time (40hrs Per Week)
- Start date: October 2026 (Ideally, or later if you have a notice period)
Benefits:
- Annual Leave: 25 days (Exclusive of Bank Holiday)
- 1 x WFH/flexi working as per policy
- CPD Budget: £1000
- Group Life Insurance
- Discount on Food (Specific Restaurants)
- Free Brunch every Thursday
- Company Well-being Events
- Pension Contribution
Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027.
This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model.
The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve.
Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers.
Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her.
Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives.
Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive.
As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more.
Our Vision:
A world where empowered girls reach their potential through equitable opportunities.
Our Mission:
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities.
Our Values:
- COLLABORATIVE
We co-curate programmes with our Sis-Stars. We seek powerful partnerships. - EVIDENCE-BASED
We build trust and respect within our sector. - MASTERFUL
We aim for excellence as standard and share our learning. - SOLUTION-FOCUSED
We innovate to overcome challenges with a long-term goal in mind. - TENACIOUS
We are not afraid to take a stand and push for change.
Key Responsibilities
Strategic Leadership and Implementation
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action.
- Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions.
- Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery.
- Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed.
- Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes.
- Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement.
- Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions.
Financial Strategy and Audit
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability.
- Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience.
- Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making.
- Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions.
- Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process.
- Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice.
Financial Management
- Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities.
- Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve.
- Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance.
- Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators.
- Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model.
- Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation.
- Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters.
- Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed.
- Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date.
- Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors
Culture and Operational Effectiveness
- Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability.
- Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women.
- Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency.
- Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth.
People Planning and Management
- Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions.
- Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development.
- Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations.
- Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need.
- Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development.
- Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions.
- Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit.
- Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values.
Compliance and Risk Management
- Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer.
- Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission.
- Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees.
- Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.
Governance, Communications and Facilities
- Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team.
- Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively.
- Work closely with trustees through the Finance and Audit committee
- Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs.
- Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required.
- Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities.
- Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed.
Person Specification
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women.
You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees.
Essential Experience and Knowledge
- Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation.
- Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes.
- Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money.
- Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board.
- Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams.
- Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change.
- A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees.
- Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers.
- A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making.
Skills and Leadership Approach
- An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation.
- The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations.
- Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail.
- Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly.
- Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum.
- Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board.
- A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action.
- The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR.
- Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy.
Values and Commitment
- A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women.
- The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making.
- A commitment to continuous learning, reflective practice and personal and professional development.
Desirable
- Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women.
- Experience of working within a founder-led organisation or alongside a founder CEO.
- Experience of supporting an organisation through growth, restructuring or the development of a new strategy.
- Knowledge of culturally competent, trauma-informed or relational approaches to working with young people.
- A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership.
- Experience working with social care and educational service providers (statutory and third sector).
- Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation.
Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
This post is subject to two satisfactory reference checks and DBS enhanced disclosure.
How to apply
Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:
Values alignment
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?
Finance
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant.
Timeline
Deadline for applications: End of day Monday 31st August 2026
First round interviews: w/c 7th September
Second round interviews: w/c 14th September
Decisions made: by 22nd September
Thank you for your interest in joining Sister System in our mission to inspire and empower young women.
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Individual Giving Senior Executive, you'll play a key role in developing and delivering multi-channel campaigns that inspire supporters to continue and deepen their relationship with the Charity.
You'll manage a varied portfolio of appeals, supporter retention, development, upgrade, cross-sell and reactivation activity, working across channels including direct mail, email and telephone. From campaign planning and creative development through to analysis and reporting, you'll take ownership of projects that help grow supporter loyalty and maximise long-term income.
Working closely with colleagues across the Charity and external agencies, you'll lead on the planning and delivery of campaigns and supporter journeys that place supporters at the heart of everything we do.
This role also includes line management responsibility for an Individual Giving Assistant, making it an excellent opportunity for someone looking to build their leadership experience.
About us
At The Royal Marsden Cancer Charity, we raise money to save the lives of people affected by cancer. The funds we raise support world-leading research, state-of-the-art equipment and exceptional patient care at The Royal Marsden, helping deliver breakthroughs that benefit people with cancer across the UK and around the world.
We're entering an exciting period of growth, with ambitious plans to increase income, grow our supporter base and deliver exceptional supporter experiences. That's why we're looking for a talented Individual Giving fundraiser to join our Supporter Retention & Development team.
About you
We're looking for someone who combines strong direct marketing experience with excellent project management skills and a genuine passion for creating outstanding supporter experiences.
You will have:
- Experience delivering successful Individual Giving or direct marketing campaigns, ideally focused on supporter retention and development.
- Strong project management skills, with experience managing multiple campaigns, budgets and deadlines.
- Confidence analysing campaign performance and using insight to inform future activity and testing.
- Experience working with databases, data selections and campaign reporting.
- Excellent communication and relationship-building skills, with experience working with agencies and suppliers.
- Strong organisational skills, attention to detail and the ability to manage competing priorities.
Experience of digital fundraising, mid-value giving or telephone fundraising campaigns would be an advantage, but is not essential.
Why join us?
This is a fantastic opportunity to develop your fundraising career at one of the UK's leading cancer charities and help The Royal Marsden to revolutionise cancer treatment through groundbreaking research, and deliver world-leading care.
We offer:
- 27 days' annual leave plus bank holidays, rising with service
- Hybrid and flexible working (60% home working)
- Generous pension contributions
- Enhanced maternity and adoption pay
- Life insurance
- Employee assistance programme
- Subsidised canteens
- Access to learning and development opportunities
- A supportive, collaborative and values-led culture
Our values
We're proud to be Respectful, Kind, Ambitious, Purposeful and Versatile. If you share our values and want to use your fundraising skills to make a meaningful difference to people affected by cancer, we'd love to hear from you.
Apply today and help us make life-saving breakthroughs happen for people with cancer, now and in the future.
Please submit a cover letter addressing how you meet the criteria in the person specification, including examples where possible. Applications without a cover letter will not be considered.
We know that good candidates may not meet every single requirement in our job description. If you’re excited about this role and believe you can bring value to our team, we encourage you to apply — even if your experience doesn’t align perfectly with every point. We’re committed to building a diverse, inclusive, and supportive workplace where different perspectives are valued and everyone has the opportunity to grow.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
This is a regional based role that will cover the South Wales and Bristol area.
Job Role:
As a Senior Community Fundraising Officer for your region, you will manage supporter engagement and activity in your region whilst also supporting the wider team as an example of excellent fundraising and stewardship, leading the team by sharing good practice in your work.
You will have a key position in the Community Fundraising team working with the National Community Fundraising Manager to support with the development of the community fundraising strategy.
Key Responsibilities:
Income Generation and Supporter Engagement
- Lead the development and delivery of community fundraising campaigns and initiatives across the region, driving sustainable income growth through excellent supporter engagement and stewardship
- Build and sustain strong relationships with supporters, volunteers, local groups and external partners to maximise income, participation and long-term engagement
- Work collaboratively with internal teams to deliver compelling fundraising activity and ensure an outstanding supporter experience at every stage of the journey
- Monitor performance against agreed income and activity targets[BB1] , using insight and analysis to identify opportunities, adapt plans and support continuous improvement
Leadership and Planning
- Develop and deliver a robust regional fundraising plan aligned to organisational priorities and income targets
- Provide day-to-day leadership, coaching and support to Community Fundraisers across the region, fostering collaboration, accountability and a culture of high performance
- Champion best practice and contribute senior-level guidance to strengthen fundraising delivery, supporter stewardship and team effectiveness across the region
- Act as a senior representative for the Community Fundraising team at cross-departmental and management meetings when required, including in the absence of the National Community Fundraising Manager
- Build effective internal relationships and contribute to joined-up planning that strengthens organisational impact and maximises opportunities for collaboration
- Represent the charity at key events, meetings and partnership opportunities[BB3] , delivering clear and compelling messages about its work and impact
Budget Management, Reporting and Strategy Development
- Prepare and manage the regional budget, ensuring activity is well planned, cost-effective and aligned with agreed priorities
- Monitor fundraising performance against agreed targets and maintain accurate records, analysis and insight to support effective decision-making
- Contribute to the development and delivery of the wider community fundraising strategy, using regional insight, performance data and supporter feedback to identify opportunities and shape future plans
Working with Others
- Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality and recognising the emotional context of their experiences
- Work collaboratively with colleagues across Engagement, Family Services and other teams to maximise organisational impact and deliver joined-up supporter experiences
- Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate and wider organisation
Knowledge and Experience:
- Significant experience in a fundraising or closely related role, with a strong track record of delivering against income targets
- Line management experience and/or a recognised management qualification
- Experience of developing and delivering regional plans, strategies or project plans, with the ability to balance strategic thinking and operational delivery
- Experience of preparing and managing budgets, monitoring performance and reporting accurately against targets and objectives
- Experience of building and managing positive relationships with a diverse range of supporters, partners and internal stakeholders
- Experience of using insight, performance data and supporter feedback to identify opportunities and support continuous improvement
Skills and Abilities:
- Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences and represent the charity with credibility
- Excellent interpersonal and relationship-management skills, with the ability to engage, influence and inspire a wide range of internal and external stakeholders
- Strong leadership and coaching skills, with the ability to support colleagues, foster collaboration and drive high performance
- Strong planning and organisational skills, with the ability to manage multiple priorities and balance strategic thinking with operational delivery
- Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using CRM systems for supporter management and reporting
- Strong analytical skills, with the ability to interpret performance information and use insight to inform decisions and identify growth opportunities
- A proactive, solutions-focused approach, with the ability to work independently and take ownership of priorities and outcomes
- A collaborative, inclusive and adaptable approach when working with colleagues, supporters, volunteers, families and external partners
- Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences
- Willingness and ability to work outside normal working hours, including evenings and weekends, and to travel across the wider UK as required
Help residents feel informed, supported and confident throughout vital building safety and remediation projects. Join Peabody's Resident Engagement and Compliance team and make a real difference by delivering exceptional customer service, clear communication and positive outcomes for our communities.
We're looking for a passionate and proactive Remediation Resident Engagement Officer to be the trusted link between residents, contractors and internal teams during fire remediation and building safety works. This is a rewarding opportunity for someone who thrives on building relationships, resolving complex issues and ensuring residents remain at the heart of every decision.
In this role, you'll act as the primary point of contact for residents throughout their remediation journey, providing reassurance, managing enquiries and complaints, and ensuring people are kept informed every step of the way. Your ability to communicate clearly, demonstrate empathy and build trust will be key to delivering an excellent resident experience.
Working closely with teams across Home Ownership, Housing Management, Asset Management, Legal and Fire Safety, you'll support the delivery of remediation programmes while helping ensure compliance with relevant legislation and regulatory requirements. You'll maintain accurate records, monitor project information, assist with leaseholder and landlord certification processes, and contribute to service improvements through data analysis and resident feedback.
This role would suit someone with experience in housing, resident engagement, leasehold services, property management, customer service or compliance who enjoys working in a fast-paced environment and managing a varied workload. You'll be organised, solutions-focused and confident building relationships with a wide range of stakeholders.
What you'll bring:
- Excellent customer service and relationship-building skills.
- Experience handling complex enquiries, complaints and escalations.
- Strong organisational skills with the ability to manage competing priorities.
- Confidence maintaining records, databases and compliance documentation.
- Excellent written and verbal communication skills.
- A proactive, resident-focused approach with great attention to detail.
- Knowledge of housing, leasehold services, compliance or building safety practices would be advantageous.
At Peabody, you'll be part of an organisation committed to creating safe, sustainable communities and delivering outstanding services to residents. Whether you're seeking a permanent opportunity or a fixed-term role, this is your chance to contribute to a high-profile building safety programme while developing your career in a supportive and purpose-driven environment.
Apply today and help us make a lasting difference to residents' lives by ensuring they feel heard, supported and informed throughout every stage of their remediation journey.
Hours: 30–35 hours per week
Location: Home-based*
Reporting to: CEO
*This is a home-based role. However, the successful candidate will need to be based within reasonable travelling distance of London and our programme activity, with the ability to travel to meetings and visits within a day where required. We therefore anticipate that applicants based in Scotland, Ireland, West Wales or the far South West may find the role impractical.
This position is being re-advertised; previous candidates need not apply.
Be part of a mission that's transforming children's futures through food, farming and the countryside
For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.
We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.
This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.
About the role
As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.
You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:
- Trusts and foundations
- Corporate partnerships
- Major donors
- Individual giving
- Legacies
- Gaming and Streaming for Good
- Emerging fundraising opportunities
Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.
About you
We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.
You'll bring:
- Significant senior-level fundraising leadership experience
- A proven track record of securing substantial income across multiple fundraising streams
- Experience developing and delivering fundraising strategies that drive sustainable growth
- Strong leadership skills with experience developing high-performing teams
- Excellent relationship-building, communication and influencing skills
- Financial and commercial awareness, including budgeting and forecasting
- Knowledge of fundraising regulation, GDPR and fundraising best practice
- A passion for improving opportunities for disadvantaged children
Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.
Why join us?
At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.
We offer:
- Flexible working
- 25 days annual leave plus Bank Holidays (FTE)
- Workplace pension
- Homeworking allowance
- Mileage and agreed travel expenses
- A supportive, values-led culture
- The opportunity to shape our future strategy and make a lasting difference to children's lives
We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.
Key dates
Closing date: 11:59pm, Sunday 13th September
Interviews from: Monday 21st September
The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.
We are a small, dynamic national education charity dedicated to bringing alive the working countryside for children least able to access it.



The client requests no contact from agencies or media sales.
Summer Program Director
Reports to: Operations Manager
Hours: 8.00 am - 4.00 pm M-F (times may vary during the 10 weeks of summer)
Contract: November 2026 - September 2027
Salary: Grade 7 on the support staff scales, £45,934 - 48,732 depending on experience
Overall purpose
To have overall responsibility for the successful planning and delivery of the ASL Summer Program. The selected candidate will be accountable for designing, budgeting, recruiting, promoting and supervising the day-to-day operations of the program, providing a safe, enjoyable, and age-appropriate experience for campers that is culturally aligned and similar to the day program at ASL. This leadership position is charged with the long-term objective of evolving and changing the program to improve offerings, and experiences and ensure sustainable financial performance.
Responsibilities
Program oversight
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Work with school administration to set strategy and goals for the summer program, in alignment with the overall goals of the school
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Develop and monitor budgets and KPIs
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Design and create the program of offerings (before the portal opens in March)
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Actively enhance and grow all aspects of the summer program
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Create or enhance program policies and procedures
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Conduct a post-summer debrief, incorporating surveys, performance data analysis and a report to management
People
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Ensure appropriate staffing for all programs, including the recruitment and ongoing management of staff
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Hire and schedule teachers, coaches, assistants, and counsellors with the assistance of the Canons Park Manager (s) and other team members.
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Ensure counsellors are interviewed, trained and supported to work in the program.
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Hire supporting staff when needed.
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Support HR to ensure all summer program hires are correctly DBS checked and complete necessary training materials before starting work.
Planning / Operations
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Conduct advance planning for all aspects of the program during the school year
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Coordinate between various departments to ensure the summer program and facilities are adequately prepared
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Work with the Transport Manager to ensure appropriate busing is arranged for offerings. Also, manage buses during the summer weeks..
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Supervise the morning drop-off and collections during the summer weeks.
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Support the Canons Park Manager and other program leads with any challenging parent communications or interactions during the summer weeks.
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Support the coordinator(s) with any issues related to parent registrations or refunds.
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Respond to messages from the summer email inbox from December.
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Supervise the careful release of campers by counsellors, coaches and teachers to their parents at Waverley Park.
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Manage any possible parent complaints, including but not limited to refunds, camp swapping etc
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Manage and support any child safeguarding concerns that may arise during the summer.
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Work with the Facilities Manager to organize room locations and spaces
Other
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Update and test the employment pages and forms, the summer web pages, and the Veracross portal listings.
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Manage and confirm the weekly payroll and submit it for processing.
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Work with the Accounts department on payroll, purchasing (Soldo cards), budgeting and abiding by the ASL financial procedures.
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Work with the Advancement department (ASL communications/website team) to set up / update the webpage and advertise the programs internally and externally through school announcements, emails and local magazines
Selection criteria
Essential qualifications/experience:
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Experience working with children of the ages 5 to 14 years old
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A positive and flexible attitude towards working in and leading a team
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Excellent communication and interpersonal skills
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A demonstrable awareness of and commitment to diversity and inclusion and to safeguarding in education
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Comfort with using a variety of technology platforms
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Previous experience managing/leading teams
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A professional approach and experience with customer service
Desirable qualifications/experience:
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Previous teaching or assistant teaching experience with children
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Previous experience with hiring extracurricular teachers and assistants
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Previous experience with designing and managing activities for children
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Experience with managing budgets and meeting financial or performance targets
This position description is current at the date shown but following consultation may be changed to reflect or anticipate changes in the role that are commensurate with the job title and salary.
The American School in London is committed to safeguarding and promoting the welfare of children and young people and expects all trustees, employees and volunteers to share this commitment. All new appointments will be subject to appropriate checks: Disclosure and Barring Service (DBS enhanced), Disqualification by Association Self-Declaration, Declaration of Criminal Record, checks against the Teaching Regulation Agency (TRA) Prohibition List (Teacher Status Checks) including Identity, Address, Date of Birth, a Full Employment History, Right to Work in the UK, overseas checks where applicable, at least 2 references (one with current or most recent employer, where appropriate) and original documentation of Qualifications (where appropriate). For positions into Senior Management a Prohibition from Management Check (s128 Directive) will also be undertaken.
All posts involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website. Shortlisted candidates will be asked to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. You may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your appointment is confirmed.
ASL is dedicated to fostering courageous global citizenship in a diverse and inclusive school environment. In our international community, we aspire for the cultures and backgrounds of our employees to mirror those of our families and student body, and we enthusiastically welcome applications from candidates who bring diverse life experiences, perspectives and skills. Educators with knowledge of global education and prospective applicants for any position who are committed to diversity and inclusion are particularly welcome to apply. The American School in London will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity or expression, sexual orientation, marital status, maternity or parental status, or any other legally recognised protected basis under local law. Read our Diversity, Equity and Inclusion statement here.
The client requests no contact from agencies or media sales.
The Support Team Leader will provide operational leadership for ORL's Housing Support Team, ensuring residents receive safe, high-quality, person-centred support that promotes independence, wellbeing and successful move-on.
The postholder will lead and develop Support Workers, oversee support planning, safeguarding, case management, partnership working and quality assurance, and ensure services meet organisational values, contractual requirements and sector best practice.
Key Responsibilities
Leadership and People Management
· Lead, motivate, supervise and develop Support Workers through regular supervision, appraisals, induction, mentoring and learning support.
· Manage rotas, annual leave, service cover and staff wellbeing, promoting reflective practice and a positive, inclusive team culture.
· Ensure staff understand and follow organisational policies, procedures and quality standards.
· Oversee assessments, risk assessments and person-centred support plans, ensuring they are outcome-focused, regularly reviewed and accurately recorded.
· Promote independence, wellbeing, resident choice, tenancy sustainment and successful move-on planning.
· Ensure support reflects trauma-informed, strengths-based and psychologically informed practice.
· Review case files, audit support plans and ensure the Case Management System is used consistently and compliantly.
· Monitor outcomes, performance indicators and service trends, producing reports for senior managers, supporters and funders as required.
· Identify areas for improvement and contribute to service development and best practice.
· Promote safeguarding across the service and ensure concerns, incidents and investigations are managed promptly and appropriately.
· Support staff with complex or high-risk situations, ensuring robust risk management, professional boundaries, lone working and positive risk-taking where appropriate.
· Oversee referrals, admissions, occupancy, move-in and move-on arrangements across supported accommodation.
· Work with the Property & Compliance Team on repairs, property standards, licence agreements, rent arrears and tenancy sustainment.
Partnerships, Volunteers and Compliance
· Develop effective partnerships with agencies, volunteers and internal teams to improve resident outcomes and service delivery.
· Support volunteer induction and positive volunteer engagement, ensuring safeguarding responsibilities are understood.
· Promote compliance with health and safety, GDPR, organisational policies, legislation and emergency procedures.
Finance and General Duties
· Manage resources responsibly, maintain accurate financial records and support budget, rent and Housing Benefit processes in line with ORL procedures.
· Attend meetings, undertake required training, maintain confidentiality and promote the values and reputation of One Roof Leicester.
· Undertake other duties reasonably required by the Deputy CEO.
Additional Information
· The role requires regular travel between One Roof Leicester properties and partner organisations.
· Occasional evening or weekend work and some manual handling may be required.
· The postholder must undertake training appropriate to the role and participate in an on-call rota should one be introduced.
Our mission is to support single people who are homeless in Leicester, to recover, reset and rebuild their lives in a safe and stable home.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
To provide a high-quality housing management and health and safety service, acting as a primary point of contact for tenants and delivering excellent customer service. The role includes managing tenancies, carrying out health and safety inspections and compliance checks, maintaining accurate records, promoting tenant responsibilities, and taking enforcement action where required. The postholder is expected to spend approximately 70% of their time at CIHA’s managed accommodation, ensuring effective tenancy management and compliance with health and safety standards. The working hours for this role is 35 hours per week Monday-Friday. Flexible working conversations are welcomed as part of the interview process.
Our Organisation
Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
To be part of the solution to homelessness in London
The client requests no contact from agencies or media sales.
Summary for full details and how to apply please visit our website with the link provided.
1. Working closely with the Head of Creative Engagement to deliver HOME’s year-round Creative Engagement offer for young people, schools and communities.
2. Lead multiple Creative Engagement film projects, be part of working groups, and collaborate with colleagues to ensure that the engagement programme links directly to and is part of HOME’s overall programme – as directed by the Head of Creative Engagement or CEO.
3. Lead the BFI Film Academy North, holding relationships with core partners and stakeholders. Implementing effective project management and embedding best practice to ensure set outcomes and outputs are delivered in a timely manner.
4. Recruit, contract, liaise and supervise freelance artists, filmmakers and other creative practitioners engaged in the delivery of projects.
5. Effectively manage project budgets, regularly reporting to the Head of Creative Engagement.
6. With a high level of project administration, manage time and resources and implement effective administration processes in order to produce high-quality work.
7. Develop opportunities and shape pathways to careers for young people and communities. Supervise the BFI Intern and BFI Apprentice.
8. Maintain a working knowledge of and participate in regional and national engagement and film networks, to keep up to speed with developments in the industry.
9. Work with the Marketing and Communications team to ensure work is effectively promoted. Regularly writing copy and providing content for social media and updating the website in order to raise the profile of HOME’s Creative Engagement work at a local and national level.
10. Work with HOME’s Development Team to identify and support fundraising and reporting when needed.
The client requests no contact from agencies or media sales.
About Hope for the Young
Hope for the Young removes the obstacles to young refugees and asylum-seekers’ education and wellbeing through mentoring, advocacy, and financial support.
The Mentoring Programme supports young refugees and asylum-seekers aged 16-25 by matching them with trained volunteer mentors who provide weekly one-to-one support tailored to the young people's needs. Mentors can help with teaching English, enrolment advice, study skills, confidence and trust building, and can provide emotional and practical support that will help the young people access new services, adapt and settle into their communities.
The Grants and Advocacy Programme supports young people who, due to their immigration status, have no access to student finance or other financial support to enable them to go to college or university. We provide small grants to pay for tuition fees, living allowances and travel expenses, alongside tailored advocacy support to enable young refugees and asylum-seekers to access education in the UK.
About this role
We are recruiting both a full-time and part-time Mentoring Programme Coordinator to manage our high-quality Mentoring Programme that supports young people seeking safety in the UK to achieve goals tailored to their needs. The programme aims to help them access education, improve their English, increase independence skills, build confidence, access appropriate services, reduce isolation, and adapt to life in the UK.
We are looking for an outstanding candidate who is passionate about supporting young people seeking sanctuary to adapt to life in the UK and reach their full potential. You will have volunteer management experience and be enthusiastic about the impact they can have on those in need. You will also have a background in, or strong knowledge of, the needs and common challenges of young refugees and asylum seekers.
You will be responsible for building and maintaining strong partnerships with refugee support organisations, colleges and social services to maintain steady referrals to the programme. You will be required to assess young people’s needs and carefully match them with mentors with the relevant skills and experience. You will simultaneously recruit, train and support volunteers to provide weekly one-to-one support to their mentees and carefully monitor the progress of each relationship. Further to this, you will be responsible for responding to safeguarding concerns and providing casework support for young people when issues arise that are beyond the remit or capacity of the mentor. You will also need to maintain strong professional boundaries.
You will also be required to evaluate and monitor the progress of your mentoring relationships, keeping databases up to date and maintaining accurate reporting. Due to the nature of the programme, flexibility will be key to success and you will be required to travel across London and attend meetings in the early evenings (you can take this time back according to our Time Off In Lieu Policy). We offer a flexible and hybrid working environment, however you will be expected to come to our office in Brixton for a minimum of 1 day per week (on a Wednesday, which is our office team day).
You will also be part of an out-of-hours safeguarding rota, approximately once every six weeks, with time given back in lieu.
You will be one of 8 members of staff working alongside a team of dedicated volunteers. Being part of a small team, you will get the opportunity to contribute ideas and help to shape Hope for the Young as we grow and support more young people than ever before.
Main duties and responsibilities
Volunteer Management and Support
1. To co-ordinate a team of volunteer mentors who will provide targeted practical, educational and emotional support to young refugees and asylum seekers on a weekly basis.
2. To ensure the volunteer mentors support young people to access services and develop skills which lead to increased levels of education and employment and support them in making choices which will help them improve their physical, psychological and social well-being.
3. To facilitate a shared culture of co-operation and joint learning.
4. To increase retention of volunteers by ensuring all mentors feel welcome, valued and part of Hope for the Young.
5. To ensure safeguarding and child protection processes are in place and adhered to at all times, as well as maintaining professional boundaries.
6. To keep mentors and mentees updated regularly with relevant events and opportunities to support their learning and personal development.
Recruitment, Training and Matching
7. To develop relationships with potential sources of volunteer mentors and post role descriptions on various platforms to expand the volunteer base.
8. To recruit a diverse range of volunteer mentors, including those with lived experience. This will include reviewing applications; interviewing candidates; taking up references; processing DBS checks; and inducting and training volunteer mentors into their role.
9. To deliver further training to volunteer mentors, with the support of external organisations, which will support them to deliver effective mentoring sessions to their mentees.
Outreach and Partnerships
10. To work with refugee community organisations and statutory agencies to create referral and access pathways into and out of the mentoring programme, and to promote the programme as widely as possible.
11. To ensure that partners are kept up to date with information about the mentoring programme and are supported to make referrals on an ongoing basis.
12. To report back to referral organisations to highlight progress achieved within the mentoring relationships, as well as any challenges.
13. To represent Hope for the Young at external networking meetings.
Youth Assessments and Support
14. To carry out thorough assessments of vulnerable young people referred to Hope for the Young, to understand their support needs in order to provide appropriate support.
15. To build a relationship of trust with the young people so that they can inform you of any problems arising within their mentoring sessions, and so that you can effectively track their progress.
16. To provide ad-hoc casework support to young people when issues arise that are beyond the remit or capacity of their mentor; signposting and referring on to other organisations for additional support when necessary.
17. To keep in contact with young people throughout their mentoring to ensure they are being supported effectively and are happy with their mentoring sessions.
Monitoring and Evaluation
18. To ensure Salesforce records are up to date and have accurate information, including updating case notes and safeguarding concerns in a timely manner.
19. To ensure mentors complete session reports after every meeting, and to carry out 3-week, 3-month and 6-month reviews with mentors and mentees.
20. To monitor and evaluate the service, including gathering and uploading data from evaluation forms and surveys.
21. To attend regular supervisory sessions with your line manager and produce verbal/written reports on the programme as appropriate.
Other Duties
22. To help organise and facilitate Hope for the Young’s annual party and quarterly social events to celebrate young people’s achievements and create a sense of community within Hope for the Young.
23. To process all expenses, invoices and receipts in line with financial management systems and adhere to budgets in line with funding requirements.
24. To act at all times in compliance with all policies and procedures of HftY, and ensure filing and storage systems are managed in line with GDPR.
25. To undertake training relevant to the job in order to keep up to date with issues relevant to providing a good service for refugee and asylum-seeking young people.
26. To undertake any other appropriate duties relevant to the post.
This job description will be reviewed on a regular basis to respond to any changing needs of the post.
Benefits
• 25 days' annual leave (pro rata), excluding bank holidays, plus additional time off over the Christmas period
• Flexible/hybrid working arrangements
• Access to an Employee Assistance Programme (EAP) – a confidential counselling/support helpline
• Regular development opportunities to support professional development
• Quarterly wellbeing afternoons – group outings or activities to relax and unwind
Further Information
• You must have the right to work in the UK to apply for this job.
• You must adhere to Hope for the Young’s Equal Opportunities Policy at all times.
• Your employment at Hope for the Young is subject to two satisfactory references and an Enhanced DBS check.
• There is a 3-month probation period for this role
To Apply
We welcome and encourage applications from people of all backgrounds, particularly those with lived experience of forced migration. If you think you have the skills and experience to be our new Mentoring Programme Coordinator, we would love to hear from you.
We understand that AI can be a helpful tool when writing job applications. However, our advice is to not over-rely on AI and ensure your application is a true reflection of you and your voice. We can often tell when AI has been over-relied on and, in many cases, this is not giving applicants the best chance of success.
Here are all the details to apply:
• In the application form, please demonstrate how you meet the person specification for this post and explain why you would like to work for Hope for the Young.
• Please also complete our equal opportunities form which will appear once you have submitted your application.
• The deadline to apply is 8am on Tuesday 25th August
• Interviews will be held on 2nd, 3rd and 4th September
The client requests no contact from agencies or media sales.





