Food bank jobs

Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.

We are now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.

About Abbey Community Centre

Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.

Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.

The role and its impact

As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.

This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.

Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.

What you’ll be working on

In this role, you will:

• Oversee daily building operations, maintenance and contractor management

• Lead on health & safety and related compliance, including risk assessments and training

• Line manage & develop operational staff and support a positive, consistent working culture

• Ensure operational policies and procedures are applied effectively in practice

• Support and coordinate volunteering within the centre

• Manage operational budgets and contracts within agreed limits

• Act as a senior member of the management team, deputising for the CEO on agreed matters

Key details

• Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)

• Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays

• Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)

• Contract: Permanent, part-time

• Salary: £40,000–£42,000 per annum, pro rata (depending on experience)

• Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)

• Pension: NEST pension scheme (if eligible)

• Some evening and occasional weekend working is required

This role could be right for you if…

You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.

Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.

Do you want to be part of the team leading a busy Community Centre in the heart of Shoreditch that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?

Who we are

St. Hilda’s East (SHE) is a local charity which aims to combat the challenges arising from deprivation and social exclusion through the delivery of a wide range of engaging activities which promote wellbeing and social connections. Located in Tower Hamlets, our services include pre-school sensory play, youth programmes, social activities and support for older people, advice, a food co-operative, wellbeing activities for people experiencing mental health issues, and volunteering placements.

Founded in 1889 by alumnae of Cheltenham Ladies’ College, we now work from two sites – our large, friendly community centre located in Shoreditch and an Elders Day Centre for the Bangladeshi and other communities in Shadwell. At our Shoreditch community centre, we deliver a wide range of services, activities and events and provide office and meeting space for other organisations. We also manage 2 neighbouring buildings which are tenanted.

Job Purpose:

Working from St. Hilda’s East Community Centre in Shoreditch, the Facilities Assistant will support the Head of Operations, in the day-to-day running and improvement of SHE’s buildings and spaces – ensuring they are tidy, safe, clean, fit for purpose and welcoming. This will involve improving and implementing best practice procedures primarily regarding facilities and all elements of health and safety across both our sites - ensuring that we comply with regulatory standards.

This job is for you if:

• you’re friendly, people focused and motivated by working in a community setting.
• are highly organised, practical and adaptable with great written and verbal communication skills and strong attention to detail.
• you have hands-on experience looking after buildings or facilities and feel confident managing health & safety, compliance, record keeping and contractors to keep spaces safe, tidy and well run. have a flexible, creative approach to work with the willingness to learn, handle multiple expectations and work within a diverse team.

Benefits 

You will have access to an Employee Assistance Program, Training & Development support, flexible working arrangements and 25 annual leave days prorated plus bank holidays.

Closing date for applications: 22nd February 2026 at 23:59 

Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion anddiversity. We are working towards a goal where our team fully reflects the diversity anddifference in lived experiences of our local community.

Are you ready for something new?

Are you passionate about supporting vulnerable adults during critical moments in their care journey? As a Hospital Care Navigator, you’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place.

In this rewarding role, you’ll be the single point of contact for adult patients preparing for discharge from the hospital. You’ll work closely with the Adult Social Care team, health professionals, hospital practitioners, and community services to:

• Identify needs and barriers to safe discharge
• Achieve safe and timely patient discharge
• Coordinate outpatient appointments and follow-up services
• Provide clear, compassionate advice and support to patients and their families
• Ensure patients understand their discharge plan every step of the way.

You’ll meet with patients, their families, friends, or carers to assess ongoing needs, ensuring a safe plan is in place for their return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You’ll follow up on calls or visits to ensure the patient is managing well at home. By providing the proper support, patients can be discharged sooner, and the risk of readmission is significantly reduced. 

We’re seeking someone who:

• Has experience working with vulnerable adults in a hospital, GP or other healthcare setting
• Communicates with empathy and confidence across different teams at different levels, and with patients
• Is highly organised, with excellent time management skills
• Has awareness and respect for cultural differences
• (Bonus) Experience working in a hospital or clinical setting.

The role is based at our Southwark office, and you will be required to travel to hospitals and across the City of London, as well as to Tower Hamlets, Camden, Hackney, and Southwark.

Apply now and be part of something meaningful.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please submit your CV along with a brief covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, seeing these differences as an asset that improves our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Job Title: Policy and Advocacy Manager

Position Type: Maternity Cover

Reports to: Founder/Chief Executive

Based at: School Food Matters, Blackfriars Settlement 9 Rushworth Street SE1 0RB

Salary: £40,500

Working Hours: 9am-5pm (flexible)

Pension: School Food Matters pays pension contributions at 7% of pensionable earnings

Holiday: 31 days including bank holidays

School Food Matters is closed between Christmas and New Year

Job Purpose

· To lead and shape School Food Matters’ policy and advocacy strategy, ensuring our voice influences national and local decision-making on school food and food education

· To design and deliver campaigns that support and advance SFM’s mission

· To line manage the Policy and Communications Assistant and Press and Communications Officer

Key Tasks

· Lead and provide strategic input to campaigns, convene groups and partnerships

· Represent SFM at external meetings and coalitions such as the School Food Review

· Monitor, analyse and interpret relevant research, policy developments and news, identifying implications or opportunities for SFM

· Oversee the strategic direction of SFM’s external affairs and communications, ensuring all policy, campaigns, and public messaging align with the charity’s mission and priorities

· Provide policy research and analysis to support the activities of the School Food Review

· Oversee meetings and governance for the School Food Alliance

· Provide policy and communications expertise for the Food Education Network workstreams

· Represent SFM at relevant policy consultations, meetings and conferences to influence and inform policy discussions, and deliver presentations as required

· Lead drafting of responses to government consultations

· Working closely with the Press and Communications Officer, provide insights to inform timely media responses to policy developments

· Ensure colleagues are regularly briefed on policy activities, priorities and messages, and run internal workshops to keep them up to date with the school food sector

· Provide strategic input to meeting content for the School Food Review, and support the Policy and Communications Assistant to organise meetings for workstreams

· Oversee the development web content, articles, blogs and newsletter content by the Press and Communications Officer and the Policy and Communications Assistant

· Keep up to date with safeguarding requirements and reporting procedures

· Maintain the ethos of the charity and positively promote our work at all times

· The Policy and Advocacy Manager will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential!

Person Specification

Essential

· Experience of research and analysis, ideally in a policy environment

· General knowledge of issues around school food, children’s health and food education

· Comprehensive understanding of the UK’s political system

· Experience of coordinating policy/research-based projects

· Experience designing, coordinating and delivering campaigns

· Experience of working in coalitions

· Strong interpersonal skills and ability to maintain relationships with a range of individuals and organisations

· Confident and competent IT skills across Office suite of programmes

· Exceptional oral and written communication skills in fluent spoken and written English, with strong attention to detail and the ability to translate complex data and policies into accessible language and engaging stories and communication materials

· Strong understanding media landscape and social media platforms to oversee the communications activity of the organisation

· Ability to work independently, with high levels of self-motivation

· Good project management, time management and organisational skills and the ability to work under pressure and to meet deadlines

· Energy, enthusiasm, creativity and tenacity

Desirable

· Strong knowledge of the public health, food and education policy landscape

· Experience managing others

· Experience managing projects

· Experience managing meetings

· Experience of working with Drupal CMS

· Experience of working within a network or coalition of campaigning organisations

· Established contacts with media outlets/journalists/bloggers

· Digital campaigning and social networking skills

· Experience writing news articles and blog posts with clear structure, purpose and an engaging narrative

· Experience managing or supervising team members to deliver communications projects effectively

Are you an organised, compassionate leader who thrives on making a difference in your community? Hornsey Foodbank is seeking a proactive Foodbank Coordinator Manager to oversee our daily operations, support volunteers and ensure the smooth running of the food bank,and strengthen our partnerships across the local area. The job is home-based but must be able to attend Hornsey Foodbank, Middle Lane Methodist Church, N8 as required.

About the Role

This is a new and vital role for Hornsey Foodbank, leading the smooth running of our operations and supporting our volunteer team. You’ll manage stock and ordering, coordinate volunteers and, ensure safe and compliant practices and help build positive relationships with our partners, donors, and community.

What You’ll Do

• Manage and support our dedicated volunteers.
• Oversee stock control, ordering, and relationships with suppliers.
• Ensure our processes (including volunteer management, day-to-day finance, and safeguarding) run smoothly.
• Act as the first point of contact for partner agencies and the public.
• Maintain strong operational standards, including food hygiene and data protection.
• Support Trustees with reporting, compliance, and communication.

What We’re Looking For

• Experience of managing or coordinating volunteers.
• Excellent organisational and administrative skills.
• Confidence managing stock, ordering, or logistics.
• Strong communication and people skills.
• Understanding of safeguarding, GDPR, and inclusive practice.
• A proactive, practical, and collaborative approach.
• Confidence using Microsoft Office or similar tools.

Desirable:

• Experience in foodbank, charity, or community work.
• Knowledge of food safety or health & safety.
• Experience with digital rota systems.

What We Offer

• A supportive and inclusive team environment.
• Flexible working arrangements.
• The opportunity to shape a new role and make a tangible impact locally.
• Ongoing training and development.

Please apply by sending a CV and a cover letter (no more than two pages) explaining how your experience and skills (including those gained through non-paid work) relate to the job description.

Role outline and purpose

A Senior/managerial Salesforce role accountable for driving forward the continued rollout, design, build and development of Salesforce and related applications; aligned with the Trusts strategy, values and goals.

This role is part of Trussell’s Knowledge Transformation programme, the goal of which is to gather and curate our collective knowledge as Trussell and food banks, and equip people to harness this knowledge to drive forward our mission. As a member of an enabling programme, this role is focused on the successful delivery of the Knowledge Transformation programme outcomes, which underpin and enable the outcomes of our 5 external programmes - together contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Role responsibilities

· Create, document and prioritise application requirements by working together with team subject matter experts and end-users to develop new functionality.

· Work with management, strategic planning and end-users to automate business processes.

· Strong knowledge of Salesforce automation (such as workflow rules, process builders and flow) is integral to the role.

· Manage multiple Salesforce project streams, identifying projects which require assistance from the implementation partner, and manage projects from pipeline to production.

· Own the development and configuration function by becoming a technology ambassador for the solution, demonstrating its ‘use of’ cases, and ensuring Trussell gets the best return on its investment by using the platform to its fullest extent.

· Create and maintain documentation on processes, policies, application configuration and help related materials as database applications are developed.

Person Specification

Technical skills and minimum knowledge:

· Salesforce Certified Administrator/Non-profit Cloud Consultant

· Track record of Salesforce deployments, releases and environment management

· End to end lifecycle process management of Salesforce Application development

· Working with internal customers and external vendors to gather requirements and design technical solutions

· Previous experience as a Salesforce Administrator

Behaviours and competencies:

· Committed to ongoing professional development

· Supportive team-worker and facilitator

· Demonstrates a commitment to the values of Trussell

· Demonstrates empathy for people from disadvantaged, marginalised or socially-excluded backgrounds

· Contribute to the effective and efficient running of the ICT Office as appropriate

· Role models inclusive behaviour, values and leadership

Key Stakeholders

· SLG

· Knowledge Transformation programme team

· Together with Trussell programme team

· Fundraising

· Give Clarity (vendor)

Citizens Advice Westminster works to make a real difference to the lives of people in Westminster. We deliver a high‑quality, agile advice service that reflects community issues and needs, and our service always puts people first.

As a Generalist Adviser/Caseworker, you will be part of a dedicated team delivering advice and casework across a full range of enquiry areas, particularly welfare benefits and housing. You will also provide casework support to vulnerable clients, including acting on their behalf with third parties.

You will need to be a strong communicator with excellent interpersonal skills and the ability to work effectively with a diverse range of people, including those who may be vulnerable. You will be committed to developing your skills and comfortable working flexibly, including from home, as we provide advice by phone, digitally, and face to face. While our main office is near Royal Oak station, the role also involves working from community settings, including Food Banks across Westminster.

We offer a competitive salary alongside a range of benefits, including generous annual leave that increases with length of service, paid sick leave, a pension scheme, annual season ticket loans, career breaks, and ongoing opportunities for professional development and progression within the organisation. You will join a warm and friendly work culture where staff are valued, and we also offer a flexible working environment where you can work from home on some days.

If you are ready to join a community organisation providing a vital service to people who need our help, please click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note that we expect employees to spend 50% to 75% of their working time in the office or at outreach locations.

Citizens Advice Westminster values diversity, promotes equality, and challenges discrimination. We strongly encourage applications from all parts of society and believe that diversity strengthens our organisation. Please help us by completing the  Diversity Monitoring Form on ur website.

Closing Date: 13th February 2026 5pm

Assessments and interviews may be scheduled before the closing date if we identify suitable candidates who meet the skills and experience outlined in the Person Specification, so early applications are strongly encouraged.

Working within the Potteries Moneywise Team

Casework – The post holder will conduct a full exploration of the client’s financial and holistic circumstances to provide robust advice specific to the client’s needs.

The advisor will be required to act for the client where necessary and communicate with third parties such as water providers, energy providers or the Local Authority to progress the client’s case.

 Advice will be delivered through a variety of channels including face-to-face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The prospective advisor will be able to balance good quality alongside being able to achieve SLAs and KPIs in accordance with our contractual agreements.

Vacancy Reference Number:

OKMC/PR/UK-R1

Position title:

The Open Kitchen Manchester Coordinator

Reports to:

UK Programmes Manager

Location:

Manchester

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £35,500.00 per annum (commensurate with experience)

Terms of Employment:

6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 12th February 2026

Approx. Interview & Role Commencement Date(s):

Interviews: As Suitable Applications Received

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date.

Role: Open Kitchen Coordinator

About the Project

The Open Kitchen is a community-led initiative tackling food poverty and social isolation across the UK. Our kitchens, based in Hounslow (London), Nottingham, and Manchester, provide free, hot, and nutritious meals to individuals and families affected by homelessness, low income, or displacement as refugees.

Operating seven days a week, the Open Kitchen offers more than just food it provides a safe, welcoming space where everyone is treated with dignity and respect.

Each kitchen also serves as a community support hub, distributing essential household items and sleeping bags to those in need.

Through this initiative, we aim not only to alleviate hunger but also to connect service users with pathways to stability, empowerment, and independence.

Key Responsibilities

As part of the Open Kitchen project team, the role will involve ensuring the smooth, safe, and impactful operation of Open Kitchen Manchester. Responsibilities include:

Operational Management

• Oversee day-to-day activities within Open Kitchen Manchester, ensuring the consistent delivery of high-quality, nutritious meals.
• Supervise and observe the cooking facility in the Manchester Open Kitchen, ensuring compliance with hygiene, health, and safety regulations.
• Manage food inventory, kitchen supplies, and procurement processes to ensure sustainability and efficiency.
• Ensure all food standards are followed.

Volunteer Coordination

• Recruit, train, and supervise volunteers to ensure effective service delivery and adherence to health and safety standards.
• Promote a positive and inclusive volunteer culture that reflects the values of compassion, respect, and community service.

Community and Stakeholder Engagement

• Build and maintain partnerships with local food banks, the NHS, job centres, local councils, and rehousing services to offer holistic support to service users.
• Collaborate with community organisations, faith groups, and local businesses to strengthen the project’s reach and impact.

· Collaborating with strategic partners to drive the expansion of the open kitchen concept across multiple locations.

· Leading fundraising initiatives for the open kitchen and managing the facilitation of in-kind donations.

• Represent the Open Kitchen at community events and stakeholder meetings to promote collaboration and visibility.

Beneficiary Support

• Identify service users who may benefit from additional assistance, including access to healthcare, employment, housing, or welfare services.
• Coordinate with relevant agencies to ensure referrals and follow-ups are managed effectively.

Monitoring and Reporting

• Ensure all operational, financial, and compliance records are maintained accurately.
• Monitor performance indicators such as meals served, volunteer hours, and beneficiary outcomes, and report regularly to the management team.
• Support the continuous improvement of service quality and community impact.
• Create and provide daily Open kitchen feedback reports to monitor beneficiary numbers and meal distributions.

What We're Looking For

• A genuine commitment to serving vulnerable and destitute individuals with care and respect.
• Right to work in the UK and a satisfactory Enhanced DBS check, completed before starting the role.
• Warm interpersonal skills, comfortable engaging with people from all walks of life.
• A dependable, team-oriented attitude and availability for weekend shifts.

Why Join Us?

As part of the Muslim Hands family, you’ll help create a place of warmth and friendship for those in need. Your presence will extend beyond service, contributing to a deeper mission of compassion, respect, and community uplift.

If you’d like to support others and be part of something truly special, we’d be honoured to receive your application.

NB:         This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Right now, millions of people across the UK are living with financial insecurity. Parents are choosing between heating and food. People who fall ill find themselves unable to work and without support. Countless others lie awake at night worrying about bills they cannot pay. At Turn2us, we believe none of us should have to face these challenges alone - and we exist to change the systems that allow them to persist.

Turn2us is working towards a future where everyone in the UK has financial security so they can thrive. We combine direct support and innovative digital tools, such as our online Benefits Calculator and PIP Helper, with influencing, policy and systems change. Across our organisation, colleagues bring deep expertise, compassion and ambition, united by a shared belief that financial hardship is not a personal failing, but a systemic issue that can and must be changed.

The Income & External Affairs Directorate plays a critical role in making this vision a reality. Through relationship-led fundraising, commercial partnerships, communications, and policy and influencing work, the directorate ensures Turn2us has the resources, profile and voice needed to maximise our impact. It connects our work with the people, organisations and institutions that can help drive lasting change. While we have built strong momentum and significant partnerships in recent years, we know there is far more potential to realise.

As Director of Income & External Affairs, you will be a key member of our Leadership Team, working closely with colleagues across the charity and with our Board. You will lead the growth of sustainable income, develop powerful and values-led partnerships, strengthen our public voice, and help shape a policy and advocacy agenda grounded in the experiences of people facing financial hardship. You will also play a vital role in building trust, credibility and influence across sectors to help shift the systems that keep people locked in financial insecurity.

We are looking for an exceptional and values-driven leader with a strong track record in relationship-based income generation, partnerships and influence. This experience may come from the charity sector or a commercial environment. We are not seeking a specific career path or background; instead, we actively welcome applications from people who bring new perspectives, transferable skills and different ways of thinking. What matters most is a deep commitment to our purpose, a willingness to learn and the confidence to lead with curiosity and humility.

This role calls for persuasive leadership, emotional intelligence and the ability to build trust across diverse teams and stakeholders. You will thrive if you enjoy working collaboratively, sharing power and leading in a way that is inclusive, supportive and ambitious.

This is a genuinely exciting and critical role - for our staff, our partners, and most importantly, for the people we exist to serve. We are particularly keen to hear from people with lived experience of financial insecurity. If you share our values and feel inspired by our vision of a more just and financially secure society, we would love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.

This role is an exciting opportunity for a passionate, digitally confident person to join our growing charity and create content for a new online resource hub, currently in development. We have big plans for this hub and want to pack it with expertise from brilliant chefs, leading educators and celebrities passionate about school food.

Our charity is growing again - this time we’re transforming online learning for school food. You’ll help shape and create resources for our new online hub. This hub will become a central point for schools, kitchen teams and caterers to seek inspiration. You’ll be creative and confident enough to work with busy chefs, celebrities and educators who all care deeply about feeding children brilliant school food. This role will sit in our communications team and focus on creating clear, engaging and practical resources that help people take action, whether that is a headteacher looking to improve their whole school to food or a school chef looking to transform their school meals.

You will help turn complex ideas, research and on the ground practice into user friendly content, in a range of formats, that reflects our brand, showcases the work of our chefs, schools, patrons and partners, and puts the wellbeing of children and young people at its heart. 

This is a hands-on creative role, well suited to someone starting out in content creation or design who wants to build their skills while helping future generations thrive.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. We believe every child has the right to eat and learn about good food in school. 

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

This role will initially support the set up and roll out of a national school food resource hub, supporting the creation of resources for the platform, working closely with internal teams and external partners. With the hub still in development, you will be joining at a crucial point to help shape what goes live, how it looks and sounds, and how useful it is for the people we most want to reach.

Our aim is that schools and the wider school food community can quickly find practical, trusted resources that help them improve food in schools. That might be a headteacher looking for a simple starting point, a school chef wanting a clear guide to implement new practices, or a teacher looking to introduce food education. 

Your role will focus on creating and maintaining high quality resources for the hub. You will turn ideas, evidence, and stories into clear content in different formats, including short one to two pagers, multi-page guides, videos, photographs and interactive resources. You will adapt your writing and framing to different audiences, keeping content aligned with brand guidelines.

This role sits within our comms team but works closely with our school transformation and membership teams. You will work with internal and external stakeholders to gather information and develop content, including supporting interviews and capturing case studies. You will also help manage the day to day flow of content into the hub, keeping resources organised, up to date and easy to navigate, while bringing a curious, practical mindset that helps us keep improving what we publish. You’ll identify any resources that could be a wider engagement tool to draw more people to the hub.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.  

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities: 

• Work with internal teams and external partners to develop and produce resources for the resource hub, aligned with project priorities and timelines.

• Turn existing programme materials, case studies and evidence into clear, attractive resources for different audiences (e.g. school leaders, kitchen teams, young people, parents, funders, policymakers).

• Write and edit copy for 1–2 pagers, multi page guides, slide decks, toolkits and the resource hub’s webpages.

• Work with colleagues to storyboard, script and produce short films for the resource hub. Where the resources could appeal to a wider audience, you will link up with the comms team to promote the hub.

• Create and maintain website content for the resource hub, writing clear copy for landing pages, navigation and resource descriptions, and working with the CMS to keep content up to date and well-organised

• Create short videos and films on your phone and capture photography in schools and at events.

• Work with the programme teams to build simple infographics, charts or visuals that explain impact and evidence.

• Ensure all content follows our brand guidelines, tone of voice and accessibility standards.

• Liaise with internal and external stakeholders, including teachers, chefs, young people and partner organisations, to gather information, quotes and approvals.

• Support interviews with pupils, school staff, chefs and partners, including preparing questions, note taking and transcribing.

• Support the management of content on the resource hub content management system, including tagging, links and basic SEO.

• Help maintain a content calendar for the resource hub and keep track of versions, approvals and review dates.

• Support testing of resources with users (e.g. short surveys, feedback sessions with teachers or pupils) and feed learning into future content.

• Contribute to wider communications activity, including newsletters, social media and events, as needed. 

• Ensure all resources comply with our commitment to equity, diversity and inclusion.

• Help to maintain basic documentation for resource creation, such as user guides and internal process notes.

 Essential skills & experience:

• A commitment to equity, diversity and inclusion and to centring the voices of lived experience and the school chef workforce in our work.

• You have interest and belief in our mission to improve kids’ health through improving food and food education in schools

• Experience of creating content or resources, through work, volunteering, study or personal projects.

• Strong writing and editing skills, with the ability to explain ideas in clear, simple and engaging language for different audiences.

• An eye for good design and layout, and confidence using basic design tools (for example Canva, PowerPoint or similar).

• Some experience of filming and photography, for example on a smartphone or basic camera, and an interest in improving these skills.

• Awareness of brand, tone of voice and visual identity, and the ability to apply agreed guidelines consistently.

• Confident interpersonal skills, with the ability to build positive working relationships with colleagues, schools, young people and external partners.

• Curious and proactive, willing to ask questions, gather information and turn it into practical, user focused resources.

• Good organisational skills, able to manage your time, juggle several pieces of work and keep clear records of versions and approvals.

• Comfortable working as part of a small, busy team, taking feedback on board and working collaboratively to improve content.

Desirable skills & experience:

• Knowledge of basic SEO

• Experience in education, charity or public sector comms

• Experience working with children

• Experience of using google drive and trello

• Video editing skills (Adobe Premiere, Final Cut, CapCut) 

Benefits

You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

Shortlisted candidates will be invited to an online 30-minute interview to take place on the 26th or 27th February. 

Successful candidates will be invited to an in-person second interview to be held at our office in Brixton, London on March 10th. The interview overall will take a maximum of one hour.

The deadline for applications is 23.30 on Fri 6th Feb.

Salary: £28,000 | Hours: 35 per week
Location: Remote (optional office near Essex)
Contract: Employed | Annual Leave: 25 days + Bank Holidays
 

Are you a recent graduate passionate about web development and keen to use your skills for good? Join The Country Trust, a national charity helping disadvantaged children access food, farming and the natural world.

As our Graduate Junior Full Stack Web Developer, you’ll help build and maintain Drupal websites integrated with CiviCRM, supporting our fundraising, programmes and communications. You don’t need years of experience, just solid fundamentals, curiosity, and a desire to learn.

Essentials you’ll have:

• A degree (or equivalent) in Computer Science, Web Development, or a related STEM field
• Knowledge of HTML, CSS, JavaScript, PHP and relational databases
• Evidence of personal or academic coding projects
• Strong communication skills and a collaborative mindset
• Enthusiasm for learning and continuous improvement

Desirable skills:

• Drupal or CiviCRM experience
• APIs, modern JS frameworks, Git, Linux, or agile knowledge

We offer:

• Full training and mentorship in Drupal and CiviCRM
• Clear progression opportunities
• A supportive, inclusive, mission-driven team
• Exposure across the organisation and real-world impact
• Remote working with optional access to our central office if within commuting distance
   

Closing date: Midnight, Monday 2 March
Please apply on our website. Due to our safer recruitment policy, CVs are not accepted

Role outline and purpose

The Senior Individual Giving Manager is responsible for driving forward our Individual Giving Programme, engaging and recruiting supporters across cash, regular giving, and legacy to Trussell through compelling direct marketing activity and stewardship communications across a range of online and offline channels.  Responsible for leading on our major appeals, this role sits within a team of fundraising experts and works collaboratively with colleagues across the Together with Trussell programme to create integrated and powerful fundraising campaigns, working to retain and uplift supporters over time to enhance their lifetime value.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Role responsibilities

· Working with the Head of Individual Giving and key stakeholders from across the Together with Trussell programme team, to proactively plan a programme of integrated activities to engage and attract new supporters to Trussel, growing our supporter base and our long-term organisational income.

· To implement that plan across a range of integrated offline and online direct marketing channels.

· Own acquisition KPIs around new cash and RG donors, including mid value recruitment; and legacy lead generation.

· Ensuring that all activity is based within and optimised through high quality marketing and audience insight along with performance data and tracking.  To ensure all new supporters are effectively welcomed to the organisation through strong on-boarding journeys and then subsequently and seamlessly stewarded.

· To provide expertise on direct marketing and supporter engagement to the wider programme team and organisation, and to maintain a contemporary and deep knowledge of this field.

· Line management and budget responsibility, ensuring the associated new supporter recruitment budget is effectively spent and controlled.

Person Specification

Technical skills and minimum knowledge:

· Proven and broad experience of direct marketing; online, offline and DRTV

· A strong understanding of GDPR, data protection and fundraising regulation and compliance

· Demonstrates outstanding written and verbal communication skills and ability to analyse complex data and budgets

· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives

· Ability to work through challenges in positive and effective ways

· Exceptional relationships management skills, working with senior leadership and collaboratively across multiple stakeholders and teams

· Strong excel skills and experience of working with CRM, ideally Salesforce, website and analytics, payment gateway and email marketing systems.  Experienced in landing page CRO, dashboards and experimentation frameworks

· Leadership experience and line management, including experience of dealing with performance issues

Behaviours and competencies:

· Works collaboratively to maximise integration and effectiveness of activities

· Takes a holistic view of supporter engagement and thinks beyond solely financial supporters and initial supporter recruitment

· Is tenacious, proactive and seeks continuous improvement though test and learn approach

· Demonstrates a commitment to the values of Trussell

We are looking for a conscientious and skilled coordinator who understands how vital administrative tasks are to a well-functioning, smooth-running organisation. You are a big picture thinker with an eye for detail, someone who can support us in grounding our big ideas in reality, helping to ensure our work is clearly documented, replicable, compliant with relevant legislation, and that it contributes to making a big impact for the social sector. 

You love to collaborate cross-functionally and have a knack for understanding and maintaining the ecosystem of a cohesive and impactful organisation. You’re looking to join a small, friendly, and respectful team with an outsized impact, where your ideas and contributions are valued and where you are trusted to work in a way that suits you.

About DataKind UK

DataKind UK is a small infrastructure charity with a vision of a strong, thriving third sector that embraces data science to become more impactful. Effective data use has the potential to transform an organisation's impact by improving decision-making, maximising operational efficiency, and ensuring service delivery is evidence-based. A lack of access to responsible data science skills and techniques in the third sector means it isn’t having the impact it could.

We provide a variety of free and contracted support services to help third sector organisations achieve their missions, encourage innovation, and improve decision making, problem solving, and practices.

Since 2013, more than 2,200 DataKind UK volunteers have supported over 300 charities—from large organisations like St John Ambulance and Action for Children to local food banks and campaigning charities—helping them better understand their users, evaluate what's working, streamline routine tasks, and ultimately better tackle society's biggest challenges.

You'll be part of a kind and collaborative five-person staff team that works closely with a talented community of volunteer data scientists. This is an exciting and unusual opportunity to shape how the third sector uses data. Join us!

Essential qualities

• Proactive, can-do attitude - if in doubt, we’ll figure it out!
• A highly organised, process-driven problem solver.
• You are aligned with DataKind UK’s core values: curious, responsible, collaborative.
• You are self-directed and goal-oriented, and like working independently or managing without direct authority.
• You thrive in an environment where every day is a bit different, and are happy working flexibly and adaptably. You can switch between big-picture and detail-oriented thinking.
• You are committed to equity, diversity, and inclusion.
• You are a collaborative team player, and happy to jump in and help out when and where needed. You care more that good things happen than who gets the credit.

Essential skills

• Personable and skilled at relationship building and communicating with a variety of people - we work in a small, hybrid team, and with a wide variety of volunteers, charity partners, and other stakeholders.
• Skilled at collaborating with/managing people who are not your direct reports (e.g. colleagues, volunteers, trustees).
• Comfortable juggling multiple projects and priorities and making decisions about what to prioritise accordingly.
• Familiarity with digital software - currently we use Google suite for email, diary management and documents; Beacon CRM; Monday for project management; and Slack for team and volunteer communications. You may not have used those exact tools but you are comfortable with learning new tools and processes, to the point where you can clearly document processes and train others.

Desirable

• Experience of working and/or volunteering in the UK charity sector.
• Knowledge of charity governance / legislation.
• An interest in the use of data to support decision making in the third sector.
• Experience of working or collaborating with volunteers.

What we offer

• Working in a small, flexible, hybrid team where you are trusted to manage your time and your projects. If you need to switch your hours one week, or take time out of your working day to go to a dentist appointment, sit an exam, or for your child’s school play, go ahead! We are focused on outputs over time spent at your desk. 
• 5% employer pension contribution.
• 11 days holiday (27 days pro rata).
• Employee Support plan including medical and dental assistance.
• We will provide you with a comprehensive onboarding plan, where we will identify any additional training needs to support you in your role and arrange for training at a time/place/pace that suits you.

Working hours and location 

This is a part-time role (14 hours per week). You can do this across two or more days, depending on your preferred work pattern. Working hours are flexible, but we ask that at least 75% of your working time is within the hours of 10am and 6pm UK time, in order to facilitate team working and real-time collaboration.

This role will ideally be hybrid / London-based. We can currently provide London office space on Mondays (Victoria), Thursdays (Shoreditch) and Fridays (Victoria). (Please note we don’t currently have any other staff members in the office on a Friday.) We will occasionally hold team days in London - you will be given advance notice of these dates. We may be able to offer remote working for an exceptional candidate, but our preference would be for a hybrid schedule with at least one day in the office (Monday or Thursday) per week - please note this could be a shorter day, e.g. 9-3 to accommodate other commitments.

You must have the right to work in the UK.

How to apply

The deadline for receipt of your application is 9am, Monday 23 February. Applications received after this time will not be considered.

Please send us your CV and a cover letter of no more than two single-spaced pages to explain why this role appeals to you and how you meet the experience, skills, and qualities listed above using the STAR (Situation Task Action Result) approach. We would also like to know:

1. What made you decide to apply for this role?
2. How do you stay organised? Again, this can be an example from your work, study or personal life.
3. Can you tell us about a time when you have had to step outside of your comfort zone or usual role, either in a job or an example from your life outside of work? What motivated you to get involved and what was the outcome?

All applications will be anonymised before shortlisting.

A note on use of generative AI

We know a lot of people use generative AI tools like Chat GPT to help them with job applications. We don’t encourage this, but if you do want to use it, we recommend asking it for suggestions on relevant things to include, get it to give you them in bullet points, then write the application yourself. We really want to hear from YOU, the human, in your authentic voice. It helps you to stand out, and helps us figure out if you're really and truly a good fit for the role. We do not use AI to assist us with reviewing and shortlisting applicants.

Equity & Diversity Monitoring

Please consider filling in the Equity & Diversity Monitoring Form linked in the Job Description attachment. This is entirely voluntary and anonymous and will not affect your application in any way.

We are committed to providing equal opportunities for everyone regardless of their background, and welcome applications regardless of age, sex, gender, gender identity/expression, sexual orientation, religion/belief, race, nationality, ethnicity, marital status, pregnancy, or disability.

The data you provide will be used to monitor whether we are receiving applications from quality candidates across the whole of society. If there are differences in application rates it will enable action to be taken to ensure that no group is treated unfairly.

We particularly encourage applications from groups which are underrepresented in data science, tech, and/or the third sector, including people of colour and people with disabilities. We can make reasonable adjustments throughout the application process (both with the application and interview) and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have at contact at datakind dot org dot uk.

We will treat the data you provide in your application in accordance with our Privacy Policy.