General volunteers volunteer jobs

We are seeking a collaborative and creative Director who is rigorous, centres care and supports people to flourish, to lead our brand new Playhouse Ensembles strand within Playhouse Connect's exciting new chapter.

The Playhouse Ensembles Director will be responsible for leading 10 ensembles in total, including:​​

• 7 Youth Theatre cohorts, ​​
• Heydays (Creative Ageing) ensemble, ​​
• Theatre of Sanctuary ensemble. ​​

​The role holder will take a strategic oversight to the work of the various ensembles and work with freelancers to deliver the sessions. Within this role, you will direct two of the ensembles yourself and manage freelance artists to lead the other ensembles.​

​The work you enable to happen will respond to the Leeds Playhouse mission and programme, the priorities of our key partners and the emerging needs of the city. Therefore, you will work closely with our Artistic team to ensure the work of the ensembles are in line with the organisation’s overall artistic vision.​ ​

This is a full-time, permanent contract of 35 hours a week, with working pattern to be discussed with your manager. Pay for the role is £32,000 per year. Benefits at Leeds Playhouse include 5 weeks holiday entitlement (plus 1.6 weeks of bank holidays), that increases with length of continuous employment; 2 wellbeing days a year; discounts across our food and drinks, free show tickets and a local gym and swimming discount. Please see our job pack for more benefits we offer.

Before applying for the role, please read our job pack. This includes the full list of responsibilities, person specification and information about Leeds Playhouse.

To apply, please fill in both of the forms linked on our website listing by the deadline.

The closing date for applications is 5pm Sunday 16 August 2026.

Interviews are scheduled for the weeks commencing 17 August or 24 August.

Church Buildings Officer

Help Shape the Future of Sussex's Church Buildings

Are you passionate about historic buildings, heritage conservation and supporting communities to care for cherished places?

We are seeking a proactive and organised Church Buildings Officer to join the Church Buildings Team.

This role offers flexi-time and hybrid working. 

Position: Church Buildings Officer

Location: Hove/Hybrid

Salary: £38,600 per annum

Hours: 37.5 per week (flexible working available)

Contract: Permanent

Closing Date: 2nd August 2026

Interview Date: Hove on 13th August 2026

About the Role

This is an exciting opportunity to work with parishes across the Diocese, helping them care for and adapt their church buildings for future generations, while balancing heritage conservation, sustainability and mission.

Our churches are among the most significant historic buildings in Sussex. As Church Buildings Officer, you will provide advice and support to parishes, manage permissions for repairs and routine works, assist with faculty applications, and support the work of the Diocesan Advisory Committee for the Care of Churches (DAC).

Reporting to the Church Buildings Team Leader, you will:

• Manage the List B permissions process on behalf of the Archdeacons.
• Advise parishes on the care, repair and improvement of church buildings, contents and churchyards.
• Support parishes in using the Online Faculty System and navigating permissions processes.
• Assist in progressing faculty applications and church building projects.
• Prepare agendas, committee papers and draft minutes for DAC meetings.
• Attend site visits across the Diocese and prepare reports on proposed projects.
• Help deliver training and guidance sessions for clergy, churchwardens and parish volunteers.
• Work with colleagues to encourage sustainable and energy-efficient solutions for church buildings.

About You

You will be someone with proven ability understanding and applying legislation relating to the management of the historic built environment, with a strong commitment to teamwork and collaboration.

You will have:

• A relevant degree or equivalent experience.
• Knowledge of historic buildings, heritage conservation and the management of the built environment.
• Experience in an advisory role and of working with volunteers.
• Experience of managing casework, applications or administrative processes that require a high degree of accuracy.
• Experience of organising meetings, preparing papers and maintaining records.
• Excellent written, administrative and IT skills.
• Strong interpersonal skills and the ability to build productive relationships with a wide range of stakeholders.
• The ability to interpret legislation, technical guidance and procedures.
• A proactive, adaptable and solution-focused approach.

Experience in a church environment and knowledge of the Faculty Jurisdiction system would be advantageous but is not essential

You can view full details of the in the job description and person specification when you apply.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What is on offer:

• 28 days of annual leave, plus bank holidays and two privilege days per year.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Employee Assistance Programme with access to GP appointments, counselling and financial and legal support.
• Free parking, and the ride to work scheme and development opportunities.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.

You may have experience in roles such as Church Buildings, Buildings, Estates, Facilities, Heritage, Historic Buildings, Conservation, Church Buildings Officer, Buildings Officer, Estates Officer, Facilities Officer, Heritage Officer, Historic Buildings Officer and Conservation Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Safe Accommodation Worker

Location: Burnley

Salary: £25,139 FTE

Contract Type: Permanent

Hours: 24.25 hours on a 2-week rolling rota

Week 1

Wednesday 12.15pm-4.15pm, Thursday 9am-4.15pm, Friday 9am-4.15pm

Week 2

Wednesday 12.15pm-4.15pm, Thursday 9am-4.15pm, Friday 9am-4.15pm, Saturday 9am-4.15pm, Sunday 9am-4.15pm

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the role

We are looking for high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse. 

The role will provide range of practical housing and administrative provision within a supported housing environment. The role is the first point of contact for Safenet services and will ensure emergency access to accommodation for women, men and children through the Safenet Helpline.

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

Essential Core Skills

Health & Safety Awareness

All of our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application. 

Safeguarding

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service.

Digital

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential.

Equality, Diversity, and Inclusion (EDI)

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society.

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 24/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Head Office - Sully (Hybrid Working)

Salary: £29,750 to £31,941 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours per week

Closing Date: 02/08/2026

Ref No: 1094

We are delighted to share an exciting opportunity to join our Income Generation team in a newly created Legacy & In Memory Fundraising Officer role.

About the Role:

As Legacy and In-Memory Officer, you will work as a key part of the Individual Giving and Legacy team, responsible for the development and implementation of a multi-year Legacy and In-Memory strategy to grow Ty Hafan’s legacy pledger and in memory giving pool.

This is a brand new role focusing on raising awareness about gifts in Wills and in memory giving, both externally to supporters and members of public, and internally to staff and volunteers.

This is a wonderful opportunity to build on an already strong and successful programme; the charity currently receives over £1.5 million each year from legacy income, alongside a strong pipeline of enquirers and pledgers. In-memory giving is also a key area we wish to further develop to maximise new opportunities for sustainable growth and supporter engagement.

Tŷ Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of 2 days per week.

About you:

You’re an experienced fundraiser, relationship‑building or supporter engagement professional who understands the power of strong relationships as well as effective campaigns. 

You naturally build warm, trust‑based relationships with people - supporters, volunteers, pledgers, enquirers and retail colleagues, and you understand how to tailor communication to different audiences with clarity and care to create meaningful supporter experiences.

You thrive working collaboratively across a charity, bringing strong communication skills and a keen eye for detail. Most importantly, you’re motivated by making a genuine difference to children and families accessing hospice care.

You’ll need to be flexible, as some evenings and weekends will be part of the role to fit around the needs of our supporters.

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

Agencies need not apply

Previous candidates need not apply

Closing Date: 2nd August 2026

Interview Date: 20th August 2026

Lead a Team. Shape Lives. Help Build the Future.

At Where Next, we believe that adults with learning disabilities deserve more than simply being cared for. They deserve opportunities, friendships, purpose and the chance to achieve their potential. For over 40 years, Where Next has supported adults with learning disabilities to develop skills, gain confidence, contribute to their communities and lead fulfilling lives. Many of the people we support have been part of the Where Next family for many years, and the trusted relationships they build with our staff are fundamental to their wellbeing, development and happiness. As we enter an exciting new chapter in our history, we are looking for an exceptional Site Manager – Learning Disabilities to help lead one of our services.

Contract:6-month fixed term contract

Hours: 28 hours per week over 4 days

Salary:£29,500 - £34,000 per annum (pro rata for part time) 

Location:Burford, Oxfordshire or Radcliffe Greater Manchester, hybrid working with a minimum of two days per week in the office

Closing date:  21 July2026

Interview dates:Interviews will be arranged as applications are received

Are you passionate about supporting people and creating positive workplace experiences? We’re looking for a People & Culture Advisor to join our People & Culture team at Blue Cross on a 6 month fixed term basis.

This is a varied and rewarding role where you’ll work closely with managers and colleagues across the organisation, providing practical advice, guidance and support on a wide range of people matters, while helping us continue to build an inclusive and collaborative One Blue Cross culture.

More about the role

Are you an experienced HR professional with a strong background in Employee Relations? We're looking for a People & Culture Advisor to join our People & Culture team at Blue Cross on a 6 month fixed term contract.

This is a varied and rewarding role where you'll work closely with managers and colleagues across the organisation, providing practical advice, guidance and support on a wide range of people matters. A key focus of the role will be supporting managers through Employee Relations matters, helping them navigate both informal and formal processes confidently and consistently.

We're looking for someone who can quickly build effective relationships, work independently and confidently manage a varied caseload, making this an excellent opportunity for an experienced HR professional looking to make an immediate impact.

About you

You'll be an experienced HR professional with strong Employee Relations knowledge and the confidence to advise managers through a wide range of people matters. You'll be comfortable handling both informal and formal cases and able to provide practical, balanced advice that supports positive outcomes while ensuring compliance with policy and employment legislation.

You'll have excellent communication and relationship-building skills, enabling you to influence, challenge and support managers effectively. You'll be highly organised, able to manage multiple priorities and comfortable working independently while collaborating as part of a wider team.
Most importantly, you'll be someone who enjoys helping managers navigate complex people issues and is able to quickly establish credibility and trust within a busy operational environment.

Essential Qualifications, Skills, and Experience

• Previous experience of working in HR, gained throughout the employee life cycle 
• Significant experience of advising and coaching managers through formal and informal Employee Relations cases, including sickness absence, grievance, disciplinary and capability matters
• Experience of advising managers through formal and informal Employee Relations cases including sickness absence, grievance, disciplinary and capability
• Confident in dealing with numbers and experience of analysing and reporting data 
• Excellent interpersonal skills and customer-facing skills 
• Strong communication skills, both written and verbal 
• Good attention to detail 
• Great administration skills 
• A proven track record of prioritising and organising work and projects within a busy and multi-functioning role 
• IT literate with MS Office, web-based platforms, and databases 
• The ability to demonstrate, understand and apply our Blue Cross values

Desirable Qualifications, Skills, and Experience

• CIPD Level 3 
• Experience of working with volunteers in a HR environment 
• Experience of managing projects and development programmes 
• An understanding of the demands of the voluntary sector

How to apply 

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

INTRODUCTION TO THE ROLE

iniva is seeking an experienced, thoughtful and collaborative Website & Communications Manager to join our team at a pivotal moment for the organisation. The role sits at the heart of Living Legacies: Collaboration, Community and Radicality, a four-year National Lottery Heritage Fund project that activates iniva’s archive and connects it with communities through exhibitions, events, podcasts, oral histories and digital resources. Working at iniva is dynamic, creative and purpose driven. As a small organisation, we value people who can work confidently on their own initiative while collaborating closely with colleagues, freelancers and partners. This part-time role (3 days per week) is offered as a fixed-term contract over four years, with responsibilities evolving across the project lifecycle — from strategy and planning in the early stages to website redevelopment, major public programmes and legacy outputs in later phases. The Website & Communications Manager will work closely with the Project Manager and wider team to support clear communication, shared understanding and joined-up audience engagement. The role plays a key part in shaping how audiences encounter Living Legacies and iniva more broadly, ensuring communications are inclusive, accessible and grounded in the organisation’s values. We’re looking for someone who cares about creating more equitable cultural spaces and enjoys sharing stories that connect artists, archives, and communities.

IDEAL CANDIDATE

This role would suit a practical and organised communications professional with strong writing and digital skills. You will be a confident and clear communicator, able to produce engaging, accessible content for a range of audiences across web, email and social media. You will have experience working with websites, including contributing to or supporting a WordPress (or similar CMS) website redevelopment, and be comfortable collaborating with website developers to deliver user-friendly, accessible digital experiences. You will bring the ability to plan and coordinate work across multiple projects, managing timelines, contributors and priorities effectively. Experience supporting or overseeing freelancers such as PR consultants, graphic designers, photographers, videographers etc or external partners is helpful, alongside a collaborative approach and good organisational skills. We are particularly interested in candidates who bring transferable skills from other sectors, along with curiosity, initiative and a willingness to learn. You should be motivated by working in a small, purpose-driven team and be committed to inclusive, accessible communication. This role supports a multi-year heritage project focused on the histories and practices of Black and Global Majority artists. We particularly welcome applicants with lived experience and/or a strong interest in these areas, and a commitment to inclusive, anti-racist and accessible communication practices. We know that no one will meet every requirement. If you meet most of the criteria and feel excited by the role, we encourage you to apply

Role Purpose
The Website & Communications Manager will lead iniva’s communications for a four-year fixed-term
project (3 days per week), with responsibilities evolving across the project — from setting up systems
and plans in Year 1 to delivering public activity, website redevelopment and legacy outputs in later
phases.
Focusing on Living Legacies, the postholder will lead communications activity to grow and diversify
audiences while maintaining strong engagement with existing audiences. They will manage a small
communications team, including the Communications Coordinator, and coordinate different
freelancers over the life of the project, such as a PR Consultant, Website Developer and Podcast
Producer to deliver clear, consistent and values-led communication across the organisation.
Working closely with a freelance Website Developer and internal teams, the postholder will oversee
the redevelopment of iniva’s website, ensuring it is accessible, user-friendly and supports the
project’s digital content and long-term needs. They will also work collaboratively with the Senior
Fundraising Manager, Project Manager and Project Curator to ensure joined-up, timely storytelling that
reflects the aims of the project and supports audience engagement.
Project Specific Duties
The duties below reflect the role across its four-year term. Activity in Years 1–2 will focus on
communications planning, audience development, team coordination and early digital work. Website
redevelopment (Years 2–3) and press activity for exhibitions (Years 3–4) will increase in later phases.
Not all responsibilities will be active at the same time.
Communications Strategy, Planning and Audience Development
● To review, refine and deliver the Living Legacies Communications Plan in collaboration with
the wider project team, ensuring alignment with audience development goals, legacy planning
and funder expectations.
● To lead audience development activity for Living Legacies, balancing growth and
diversification with the retention of iniva’s existing audiences.
● To ensure consistent application of iniva and Living Legacies brand, tone of voice and values
across all communications outputs.
● To establish and maintain communications systems, workflows and standards to support
effective delivery across the team and with external contributors.

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● To manage marketing, communications and documentation budgets ensuring activity is
delivered within agreed resources for the organisation.
Website Redevelopment & Digital Experience
● To provide oversight of the redevelopment of iniva’s website (2027-2028), working closely
with the Website Developer and internal stakeholders to ensure the site meets accessibility
standards, audience engagement objectives and digital preservation needs.
● To manage the Website Developer and relevant budget lines to deliver a user-friendly,
accessible website that supports archival access, digital outputs and the wider public
programme.
● To ensure the website reflects the interpretive aims of Living Legacies and supports long-term
access to project outputs, including oral histories, exhibitions and archival content.
● To gather and commission content from project partners and programme leads to ensure
inclusive, participant-led storytelling is reflected across digital platforms.
Content, Campaigns & Creative Management
• To oversee the creation, scheduling and publication of engaging digital content for Living
Legacies, working with the Communications Coordinator across social media, email
newsletters and website updates to raise awareness of the project, grow and engage existing
and new audiences, and share stories, opportunities and project milestones.
● To commission and manage promotional materials, including digital and print assets, working
with graphic designers, photographers, videographers and other freelance creatives to create
compelling content that reflects the project's values and reaches diverse audiences.
● To provide clear briefs, quality control and sign-off for commissioned content, ensuring
outputs are on brand, accessible, high quality and delivered on schedule, and support
meaningful engagement with participants, partners and audiences.
● To coordinate the promotion of project events and exhibitions, including digital and print
listings, invitations, ticketing and on-site communications logistics, helping to maximise
attendance, participation and the visibility of Living Legacies across communities and partner
networks.

Monitoring, Evaluation & Reporting
● To oversee monitoring and evaluation of communications activity for Living Legacies, drawing
on digital engagement data across web, email and social media platforms to understand
audience reach, engagement and impact.
● To lead on communications-related reporting for senior management, the Board and funders,
working with the Communications Coordinator to collate insights, data and evidence that
demonstrate impact, learning and audience development.

9
● To use evaluation findings to inform ongoing communications strategy, audience development
activity and project learning.
Collaboration & Internal Coordination
● To work collaboratively with the Project Manager, Project Curator, Senior Fundraising
Manager and wider iniva team to ensure consistent messaging, joined-up communications
and coordinated project delivery across all strands.
● To support shared understanding of communications priorities across exhibitions, podcasts,
oral histories and community engagement activity, ensuring coherence of messaging and
audience experience.
● To contribute to a culture of knowledge sharing, collective responsibility and values-led
working across the organisation.
Press & Public Relations
● To provide oversight and be the main point of contact for press and media activity for Living
Legacies, setting priorities, approving messaging and coordinating delivery with the Freelance
PR Consultant, annually for three major project exhibitions and public programme (2027-
2030).
● Liaise with external PR consultants to support programme promotion, ensuring assets and
information are shared accurately and on time.
● To support the development and approval of press materials, including press releases and
image assets, ensuring clarity, consistency and alignment with project messaging and
organisational values.
● To oversee media listings, press scheduling and coverage tracking, using insights to inform
future communications planning in consultation with the PR Consultant.
● To ensure compliance with funder branding and visibility requirements, including National
Lottery Heritage Fund acknowledgement guidelines.

General Duties (In common with all iniva staff)
• To support the philosophy, aims and objectives of iniva and to champion its work.
• To promote and support equality, diversity and inclusion for all staff, contractors, volunteers
and stakeholders.
• To uphold collective responsibility, knowledge sharing and team working across the
organisation.
• To contribute to, and follow iniva’s organisational policies and procedures, particularly
policies relevant to your defined responsibilities and area of work.

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• To ensure proper record keeping, filing and archiving of all communications and
documentation related to your area of work.
• To engage in continuing professional development, seeking to stay up to date with
developments and best practice in your area of work.
Note: This is a description of the job as it is at present constituted. It is iniva’s practice to examine job
descriptions regularly and to update them to ensure that they accurately reflect the job required to be
performed, or to incorporate proposed changes.
PERSON SPECIFICATION
The postholder for this role should demonstrate the following qualifications, experience, skills and
knowledge:
Essential
● Proven experience developing and delivering a communications strategy, ideally for cultural or
heritage projects.
● Experience in website development or managing website redevelopment projects, including
working with web developers on design, UX, accessibility and audience engagement.
● Strong copywriting and editorial skills, with the ability to produce clear, engaging and
accessible content across platforms.
● Experience creating and scheduling content for digital channels, including social media, email
newsletters and websites.
● Understanding of accessibility standards for digital content (e.g. WCAG 2.2) and inclusive
communication practices.
● Experience in line management of staff and commissioning or supervising freelance creatives
— including PR professionals, website developers, graphic designers, videographers,
photographers and content producers — to deliver high-quality, on-brand and accessible
content.
● Experience coordinating press and media engagement, including drafting press releases and
managing listings.
● Ability to collect and interpret digital engagement data (e.g. social media insights, email
performance, web analytics) for evaluation and reporting.
● Strong organisational and time-management skills, with the ability to manage multiple
deadlines and priorities.

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● Collaborative approach and experience working across teams to ensure consistent, values-
led messaging.

Applicants do not need agency-level PR experience; experience of coordinating or overseeing
press activity within a wider communications role is sufficient. We are not expecting candidates
to demonstrate equal depth across all areas; instead, we are looking for a strong overall match
against the Essential criteria.
Desirable
● Familiarity with iniva’s mission, and an understanding of visual arts, archives or Black and
diaspora cultural heritage in the UK.
● Experience promoting exhibitions, podcasts, or public programmes within an arts or heritage
context.
● Knowledge of web content management systems (e.g. WordPress), email marketing tools
(e.g. Mailchimp) and marketing management tools (e.g. SocialBee and Hootsuite).
● Experience producing or editing visual content using graphic design tools (e.g. Adobe Creative
Suite, Canva and Figma), with an eye for layout, accessibility and brand consistency.
● Experience developing or applying audience development strategies.
● Understanding of digital preservation principles for online content.
● Experience creating inclusive, participant-led storytelling in partnership with community
groups.
● Confidence in briefing designers and overseeing the production of promotional materials
across print and digital.
● Awareness of brand compliance and funder visibility guidelines (e.g. The National Lottery
Heritage Fund).
Note: Applicants cannot be expected to be equally strong on all the above criteria, but to provide
evidence across the range, in varying strengths and combinations. iniva are committed to supporting
staff in training and support to achieve the standards required to undertake the role.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London, working from home is an option in line with Crisis’ hybrid working policy. There will be regular travel to locations around the UK, including Newcastle.

About the role

This is an exciting time to join Crisis as we begin delivering our ambitious strategic commitment to provide 1,000 homes for people experiencing homelessness. As the Housing Policy and Compliance Officer, you will play a pivotal role in shaping the policies, governance and compliance framework that underpins this ambition, ensuring our housing services are safe, legally compliant and centred on the needs of our members. Working with colleagues across the organisation, you will provide advice on housing regulation, influence decision-making, and help embed high standards of landlord compliance and governance that support positive housing outcomes.

Working collaboratively with colleagues across housing, property, support and leadership teams, you will translate legislation and regulatory requirements into practical policies and procedures that enable consistent, high-quality service delivery. By driving continuous improvement, championing the rights of people experiencing homelessness, and strengthening compliance and governance, you will help build a housing service that reflects Crisis' values and brings us closer to our mission of ending homelessness.

About you

• You are passionate about improving housing services and using your expertise to ensure people experiencing homelessness have access to safe, affordable, high-quality homes.
• You enjoy turning complex legislation and regulatory requirements into practical solutions that help colleagues deliver excellent services with confidence.
• You are a naturally curious and detail-oriented, with the confidence to identify risks, challenge existing ways of working and drive positive change.
• You communicate clearly and build trusted relationships, working collaboratively with colleagues and partners to influence decisions and achieve shared goals.
• You are organised and adaptable, able to balance competing priorities while maintaining a strong focus on quality, governance and continuous improvement.
• You share Crisis' commitment to ending homelessness and are motivated by the opportunity to help shape a new and ambitious housing programme from the ground up.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 26 July 2026 at 23:59

Interview process: Competency-based interview + written task.

Interview date and location: Tuesday 4 August via Microsoft Teams

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

At UHCW Charity, we believe everyone deserves the best possible care when they need it most. As the official charity for University Hospitals Coventry and Warwickshire NHS Trust - including University Hospital Coventry and the Hospital of St Cross in Rugby - we go beyond what the NHS alone can provide. With the support of our community and partners, we fund everything from state-of-the-art equipment and enhanced hospital environments to pioneering research and staff wellbeing initiatives.

We're now looking for an experienced and ambitious Fundraising Manager to help drive our fundraising to the next level. Leading our corporate, community and events fundraising, you'll build meaningful relationships with supporters, inspire new partnerships, oversee high-quality fundraising events and campaigns, and ensure every supporter has an exceptional experience. You'll also line manage our Fundraising Assistant and play a key role in shaping the future growth of the Charity.

This is an exciting opportunity to join a small, passionate team where your ideas, leadership and expertise will have a direct impact on patients, families and NHS staff across Coventry and Warwickshire. Together with our supporters, we're proud to help create the best possible experience for every patient and their loved ones, every day.

Help make healthcare work better for people experiencing homelessness  

Thank you for your interest in joining Groundswell. 

We're looking for someone who believes everyone should be able to access healthcare with dignity, whatever their circumstances. 

As our Homeless Health Peer Advocacy (HHPA) Development Manager, you'll help make that happen by building the partnerships that enable people experiencing homelessness to access the healthcare they need. 

At Groundswell, we know that good services alone aren't enough. Lasting change happens when health, housing and homelessness organisations work together around the person, sharing responsibility, building trust and removing barriers to care. This role exists to make that collaboration happen in practice. 

Working across London, you'll strengthen partnerships, improve referral pathways and help embed HHPA within local systems so that more people can access timely, coordinated and person-centred healthcare. You'll also lead our Health Promotion programme, support the development of staff and volunteers, and help shape the future growth of the service. 

This is an opportunity to improve individual lives by helping organisations work better together. Through your leadership, you'll help create a more connected health and homelessness system—one where people experiencing homelessness can access healthcare with confidence, dignity and choice. 

If you're passionate about collaboration, committed to tackling health inequalities and excited by the opportunity to help shape the future of Homeless Health Peer Advocacy, we'd love to hear from you. 

About Groundswell 

For 30 years we've worked alongside people with lived experience to develop practical solutions that improve health, reduce inequalities and create opportunities for lasting change. We believe that people who have experienced homelessness are experts in the barriers they face and should play a central role in designing services and shaping the systems that affect them.  

Today, Groundswell delivers peer-led services, helping thousands of people each year access healthcare, improve their wellbeing and influence the systems that affect their lives. As HHPA Development Manager, you'll join a supportive organisation that believes lasting change happens through relationships, partnership and involving people with lived experience at all levels.  

Our Vision 

Our vision is for a society which is fair, inclusive and equal. 

We need equitable access to a healthier life and a better future for anyone with experience of homelessness. 

Our Mission 

Our mission is to bring people together to: 

• Amplify voices of people with lived experience to create solutions to homelessness and health inequalities. 

• Stand in solidarity and champion their rights, to create positive change. 

Our Strategy 

We co-produced our strategy with staff and volunteers with experience of homelessness. We’re proud to have remained true to our values of participation and co-production. 

Stronger Voices, Healthier Lives, Better Futures, Greater Together 

People with experience of homelessness must inform the solutions – because they understand the problems people face. 

At every stage, we will hear, unite and amplify more voices of people with lived experience to speak out. Through participation we will build a stronger, more inclusive community to create change – through our organisation, in services, our sectors and wider society, locally and nationally. 

Homelessness is a health emergency. 

We will work to end health inequalities for people who have or are experiencing homelessness through advocacy, practical support, information and by influencing people, policy and services. 

Everyone deserves a better, more hopeful life and future. 

Lived experience of homelessness can lead to barriers that impact people’s life chances. 

Recognising the potential in everyone, we will provide more opportunities and support for people with experience of homelessness to progress if, and when, they are ready. 

We can’t achieve our goals alone – we are more impactful when we pull together. 

We will become more effective and sustainable, building on our culture of relationships, compassion and transparency, and working closely with partners to learn, share and create change. 

How Homeless Health Peer Advocacy Works 

HHPA helps people experiencing homelessness overcome the barriers that prevent them accessing healthcare. 

Many people face significant challenges navigating health services. Appointments can be difficult to attend, treatment can be confusing, and previous experiences of stigma, trauma or exclusion can make healthcare feel inaccessible. Without the right support, people often delay seeking help until their health has deteriorated. 

"I need someone with me that I know that I can trust. I wouldn't do things like that on my own." 

HHPA Client 

HHPA provides practical, person-centred support that helps people access the care they need while building the confidence to manage their own health. Rather than providing one-off interventions, HHPA works alongside people over time, developing trusted relationships, responding flexibly to changing needs and supporting people to become more confident and independent. 

The service combines the expertise of skilled Caseworkers with the unique insight of trained volunteer Peer Advocates who have lived experience of homelessness. Together they provide one-to-one advocacy, practical support and health promotion to help people: 

• register with healthcare services 

• prepare for and attend appointments 

• understand treatment and care plans 

• navigate hospital admission and discharge 

• access wider health and wellbeing services 

• make informed decisions about their health 

• become increasingly confident in managing their own health. 

Alongside one-to-one support, HHPA delivers peer-led health promotion in hostels, day centres, outreach settings and other community spaces. Through informal conversations and group activities, Peer Advocates share accessible information about physical health, mental health and wellbeing, encourage preventative healthcare, identify unmet health needs and help people access support earlier. These conversations often provide the first step towards engaging with healthcare, creating trusted pathways into ongoing advocacy and reducing the need for crisis intervention. 

Rather than doing things for people, HHPA works alongside them—building trust, reducing barriers and enabling people to become active participants in their own healthcare. This relational, peer-led approach improves individual health outcomes while strengthening partnerships across health, housing and homelessness services, helping more people access coordinated, person-centred care.  

The Role 

The HHPA Development Manager is a key leadership role within Groundswell's HHPA service. 

You'll help shape how people experiencing homelessness access healthcare by strengthening partnerships across London's health, housing and homelessness system while leading the continued development of our Health Promotion programme. 

People experiencing homelessness often interact with multiple services but still experience fragmented care, missed opportunities for prevention and barriers to accessing the support they need. HHPA bridges these gaps through trusted relationships, peer-led advocacy and health promotion. This role helps create the partnerships, systems and programmes that make that possible. 

This isn't a traditional partnership management role focused on maintaining stakeholder relationships. It's a practical, hands-on leadership role that brings organisations together, supports colleagues to deliver excellent services and identifies opportunities to improve how healthcare is delivered and experienced. 

Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure HHPA remains well connected, continually improving and responsive to changing need. 

The role combines five key areas of responsibility: 

Leading the Service  
Providing day-to-day operational leadership, supporting colleagues and helping ensure HHPA is delivered safely, consistently and effectively. 

Building Partnerships  
Developing strong relationships with NHS organisations, local authorities, homelessness services and voluntary organisations to embed HHPA and strengthen collaborative working. 

Leading Health Promotion  
Developing and overseeing Groundswell's Health Promotion and In-Reach programme, working with partners to deliver accessible, peer-led health promotion that encourages earlier engagement with healthcare. 

Growing HHPA  
Using learning from frontline delivery and partnership working to improve services, develop new approaches and support the expansion of HHPA into new boroughs and communities. 

Developing People  
Supporting, developing and inspiring staff and volunteers through reflective supervision, shared learning and a culture that values lived experience, collaboration and continuous improvement. 

Together, these responsibilities make this a varied and influential role where you'll help shape both the future of HHPA and the wider health and homelessness system. 

Role Description 

As HHPA Development Manager, you'll provide operational leadership for key areas of Groundswell's Homeless Health Peer Advocacy service. 

You'll lead the development of strategic partnerships, oversee the delivery and growth of our Health Promotion programme, support and develop staff and volunteers, and identify opportunities to strengthen and expand HHPA. 

Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure the service is well connected, evidence-informed and continually improving, so that more people experiencing homelessness can access timely, coordinated and person-centred healthcare. 

Building Partnerships: 

Develop trusted relationships across health, housing and homelessness services so organisations work together more effectively and people experiencing homelessness can access timely, coordinated healthcare. 

• Build and sustain relationships with NHS organisations, local authorities, homelessness services and community partners. 

• Support the Services Director to develop relationships with commissioners and strategic partners. 

• Represent Groundswell at operational meetings, networks and multidisciplinary teams. 

• Champion peer-led health advocacy and the involvement of people with lived experience. 

• Work with partners to identify shared challenges and develop practical solutions. 

Embedding HHPA in Local Systems: 

Help ensure HHPA becomes an established and valued part of local health and homelessness systems by strengthening collaboration and improving access to the service. 

• Embed HHPA within partner organisations' day-to-day practice.  

• Strengthen collaboration between HHPA staff and local services.  

• Develop and improve referral pathways.  

• Support timely, appropriate referrals and monitor referral activity. 

• Identify and resolve barriers to effective partnership working. 

• Work with the Systems Manager to strengthen systems that support collaboration. 

Leading Health Promotion: 

Lead the development of Groundswell's peer-led Health Promotion and In-Reach programme, helping people engage with healthcare earlier through accessible, trauma-informed support in hostels, day centres and community settings. 

• Develop partnerships that expand Health Promotion opportunities.  

• Oversee delivery across boroughs.  

• Develop accessible health information with communications colleagues.  

• Monitor quality, impact and learning and produce reports for funders  

• Ensure activities are delivered safely, including venue risk assessments where required.  

Leading and Developing People: 

Create a supportive, high-performing culture where staff and volunteers can thrive. 

• Line manage a team of Caseworkers and support volunteers.   

• Provide reflective supervision that encourages learning, wellbeing and high-quality practice.   

• Promote continuous learning and reflective practice.   

• Working alongside the Volunteer Management team, support volunteer recruitment, induction and ongoing development.   

• Foster collaboration, accountability and shared learning across teams.   

• Use coaching and asset-based approaches to help staff and volunteers recognise their strengths, build their skills and reach their potential.  

Improving Services: 

Use learning from partnerships, health promotion and complex casework to strengthen HHPA and improve system responses. 

• Work with the Health and Social Care Lead to improve multi-agency responses.  

• Identify opportunities to develop and expand HHPA.  

• Support the introduction of services in new boroughs.  

• Share innovation and best practice across the organisation.  

• Contribute to continuous improvement.  

Supporting Service Delivery: 

Alongside your strategic responsibilities, you'll help ensure HHPA delivers a responsive, safe and reliable service every day. 

• Participate in the HHPA duty system, including occasional early and late shifts.  

• Maintain effective communication with partners around referrals and triage.  

• Work with colleagues to resolve operational challenges.  

General Responsibilities: 

As a member of the HHPA leadership team, you'll contribute to the wider development of Groundswell. 

• Contribute to organisational planning and Team Leads meetings.  

• Champion equality, diversity, inclusion and anti-discriminatory practice.  

• Promote trauma-informed, strengths-based and person-centred approaches.  

• Ensure all work reflects Groundswell's values and commitment to lived experience.  

• Undertake other duties appropriate to the role.  

What Success Looks Like 

Success in this role is measured not simply by the partnerships you build, but by the difference those partnerships—and Groundswell's Health Promotion programme—make to people's lives and to the way health and homelessness services work together. 

In your first year, you will have: 

• Built trusted partnerships across London's health, housing and homelessness system, establishing Groundswell as a valued and reliable partner.  

• Embedded HHPA within local services, strengthening referral pathways and making it easier for people experiencing homelessness to access timely, coordinated healthcare.  

• Led and developed Groundswell's Health Promotion and In-Reach programme, expanding peer-led health promotion across London and creating more opportunities for people to engage with healthcare earlier, in trusted community settings.  

• Supported and developed Caseworkers, volunteers and colleagues, creating a positive culture of reflection, collaboration and continuous learning.  

• Worked alongside colleagues and partner organisations to improve responses for people with complex needs, removing barriers to healthcare and strengthening multidisciplinary working.  

• Used learning from partnerships and frontline delivery to improve existing services, support innovation and contribute to the growth of HHPA into new boroughs.  

• Helped strengthen the wider health and homelessness system by promoting earlier intervention, improving collaboration and ensuring more people experiencing homelessness can access healthcare with dignity, confidence and choice.  

Above all, you'll have created the conditions that enable both excellent health advocacy and impactful Health Promotion to thrive. By bringing organisations together, supporting colleagues and volunteers, and embedding peer-led approaches within local systems, you'll help more people experiencing homelessness access healthcare earlier, experience better outcomes and receive more connected, compassionate and person-centred support. 

Working as Part of the HHPA Leadership Structure 

These roles work closely together, combining strategic leadership, operational delivery, partnership development and specialist expertise to ensure HHPA is safe, effective and continually improving. 

The HHPA service is delivered through a collaborative leadership model: 

• Services Director  
  Provides strategic direction, secures funding, and holds overall accountability for delivery, performance and growth.  

• Systems Manager  
  Designs and maintains the systems, processes and infrastructure that enable safe, efficient and compliant delivery.  

• Health and Social Care Lead   
  Leads on supporting individuals facing the greatest barriers, providing specialist knowledge and navigating complex health and social care systems.  

• Development Manager (this role)  
  Ensures HHPA is embedded within local systems and relationships, so that partnerships translate into effective access to healthcare in practice.  

Together, these roles ensure the service is: 

• Well designed (systems)  

• Well connected (development)  

• Effective for those with greatest need (health and social care)  

• Strategically led and sustainable (director)  

Our work is: 

• Person-centred — responding to individual needs  

• Peer-led — shaped by lived experience  

• Collaborative — built through partnership  

• Rights-based — focused on access and equity  

• System-focused — working to create lasting change  

We understand that care is demonstrated through consistent, reliable and thoughtful practice — in how we communicate, follow up, and deliver support. 

Person Specification 

At Groundswell, we know there is no single route to becoming a great manager. You may have gained your experience through paid work, volunteering, community organising, supporting people experiencing homelessness or other forms of social exclusion, or through your own lived experience. We welcome applicants from a wide range of backgrounds who share our values and commitment to improving people's lives. 

We're looking for someone who shares our values, enjoys building relationships and wants to help create a health and homelessness system that works better for everyone. 

What We're Looking For 

A) Core Requirements: 

We're looking for someone who can demonstrate: 

1. Experience of building and developing partnerships across health, housing, homelessness or voluntary sector organisations dealing with similar issues.  
2. Experience of leading, supporting or managing staff and helping others to develop.  
3. Experience of working collaboratively across organisations to improve services or outcomes.  
4. The ability to build trusted relationships with a wide range of people, including frontline staff, senior managers, commissioners and people with lived experience.  
5. Strong organisational skills, with the ability to balance competing priorities and work effectively in a complex environment.  
6. Sound judgement when responding to risk, safeguarding concerns and sensitive situations.  
7. A commitment to Groundswell's values of lived experience leadership, participation, equity, compassion and collaboration.  

B) Knowledge and Experience: 

The successful candidate is likely to have knowledge or experience of: 

Essential: 

1. The barriers people experiencing homelessness face when accessing healthcare.   
2. Health, housing and adult social care systems, and how they work together.   
3. Trauma-informed, strengths-based and person-centred approaches.   
4. Building partnerships that improve services and outcomes.   
5. Safeguarding, professional boundaries and information sharing.   
6. Contributing to service development, quality improvement or organisational learning.   
7. Microsoft 365: Word, Excel, Teams and Outlook  

Desirable: 

1. London's health and homelessness landscape.   
2. Health Promotion, outreach or community engagement.   
3. Co-production, peer-led services or lived experience leadership.   
4. Developing services across multiple sites or boroughs.   
5. Working within a duty-based or high-volume service.   
6. Salesforce or another case management or CRM system.   
7. Using coaching and asset-based approaches to support people to develop their skills, confidence and independence.  

C) Personal Qualities: 

We're looking for someone who is: 

1. An excellent relationship builder who enjoys bringing people together around a shared purpose.   
2. Compassionate, approachable and respectful in the way they work with colleagues, partners and people using our services.   
3. Curious and reflective, always looking for opportunities to learn and improve.   
4. Confident working across organisational boundaries and able to influence through collaboration rather than authority.   
5. Adaptable and comfortable working in a changing environment where no two days are the same.   
6. Passionate about reducing health inequalities and improving access to healthcare for people experiencing homelessness.   
7. Reflective and solution-focused, with a commitment to learning and continuous improvement.  

We'd Particularly Welcome Applications from People Who Have: 

• Lived experience of homelessness or another form of social exclusion. 

• Experience of working in partnership with local communities.  

• Experience of co-production or supporting people with lived experience to shape services.  

• A commitment to using lived experience to influence systems and improve outcomes.  

Our Commitment to Inclusive Recruitment: 

Groundswell is committed to building a diverse and inclusive workforce. We actively encourage applications from people with lived experience of homelessness, migration, the criminal justice system, mental ill health, substance use or other forms of social exclusion. 

We recognise that no one candidate will meet every requirement. If you believe you have the skills, values and potential to succeed in this role, we'd encourage you to apply. 

Why Join Groundswell 

Meaningful Work 

This is an opportunity to improve not just individual lives, but the way services work together. 

As HHPA Development Manager, you'll help shape partnerships that make healthcare more accessible for people experiencing homelessness. Your work will influence how organisations collaborate, how services are designed and how people experience care. Every partnership you strengthen and every barrier you help remove has the potential to improve health outcomes for people who are too often excluded from healthcare. 

A Supportive Team 

We're a values-led organisation where collaboration, compassion and lived experience shape everything we do. You'll work alongside experienced colleagues who are committed to learning from one another and supporting each other to do challenging work well. 

We believe good leadership is rooted in reflection, openness and trust. Through regular supervision, reflective practice and close collaboration across the HHPA leadership team, you'll have the support and autonomy to develop your ideas, build strong partnerships and make a lasting contribution. 

Learn and Grow 

HHPA is continuing to grow, creating exciting opportunities to influence the future of the service. 

You'll have the opportunity to deepen your understanding of health inequalities, partnership working and systems change, while developing your leadership skills and contributing to the expansion of Homeless Health Peer Advocacy across London. Whether you're looking to broaden your expertise, lead new initiatives or help shape the future direction of the service, we'll support your professional development every step of the way. 

Benefits 

We offer a range of benefits to support your wellbeing and work-life balance, including: 

• 28 days annual leave plus bank holidays.  

• 5% employer pension contribution.  

• Flexible and hybrid working, where service delivery allows.  

• A compressed hours working pattern is available.  

• Regular reflective practice and high-quality supervision.  

• Ongoing learning and development opportunities.  

• A supportive, inclusive and values-led working environment.  

Be Part of Something Bigger 

At Groundswell, we believe everyone should be able to access healthcare with dignity, whatever their circumstances. 

By joining us, you'll help create stronger partnerships, more connected services and a fairer health system for people experiencing homelessness. You'll work alongside colleagues, volunteers and partner organisations who share a commitment to collaboration, lived experience and lasting systems change. 

Better partnerships create better healthcare. 

By bringing organisations together, supporting colleagues and strengthening the systems around people experiencing homelessness, you'll help ensure more people receive the care they need, when they need it. 

If you're looking for a role where you can influence services, build lasting partnerships and help create fairer access to healthcare, we'd love to hear from you. 

Application and Interview Process

Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.

We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.  

1. Application 

To apply, please submit your CV along with a cover letter. The cover letter should explain:

• How you meet each of the areas outlined in the person specification above  

• Why you are interested in doing this job at Groundswell.

The deadline for applications is 10am on Monday 17th August.

1. Interviews 

Interviews will be held online on the week beginning August 24th. 

If you do not have a computer or a suitable space to do an online interview, we can arrange for you to come into our office.

We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.

1. Pre-employment checks 

The job offer for the successful candidate will be subject to a reference and DBS check.

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying. 

We care about your privacy; read here how we manage your personal data.

ABOUT THE ROLE

The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.

You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.

From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.

This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you.

JOB PURPOSE

The Fundraising and Marketing Assistant will play a key role in implementing OTR’s fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.

This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications. 

SPECIFIC ROLE DUTIES

Supporting the fundraising strategy

• Support OTR’s donor and community fundraiser stewardship, through excellent communication and effective relationship management.

• Support the implementation of fundraising communications across channels.

• Support with small to medium size trust and grant applications, including horizon scanning.

• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.

• Create engaging content and campaigns to drive income generation.

• Help build the small pool of regular donors.

Website and CRM maintenance

• Work with OTR’s Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website.

• Monitor website performance, user engagement and SEO trends, suggesting and

implementing improvements to enhance user experience and visibility.

• Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.

Social media

• Work collaboratively with the team, to contribute to OTR’s social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.

• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.

• Regularly report on social media performance, using insights to inform future content and strategy.

• Utilise paid ads to support activity, where relevant.

Email marketing

• Manage the planning, creation, and delivery of OTR’s quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.

• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.

• Assist in the promotion of key OTR events.

• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.

• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.

Content creation

• With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.

• Develop multimedia content (for example, videos and graphics) to enhance OTR’s

communication methods and increase engagement.

• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.

Brand and tone of voice

• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,

maintaining a cohesive and recognisable identity across all platforms.

• Promote OTR as the leading place to turn to for support, ensuring that our content

reflects our professionalism, reputation and expertise.

Analytics and reporting

• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.

• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.

• Provide regular reports from the CRM and other online fundraising platforms to the

Head of Fundraising.

Promote

• Promote OTR as an exceptional and specialist charity.

Equality and diversity

• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.

• Observe all relevant law relating to equality of opportunities.

• Encourage a working atmosphere where everyone is treated with dignity and respect.

Any other duties

• The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service.

• Any other duties commensurate with the post.

ALDER HEY CHILDRENS CHARITY

Job title: Grants Manager

Salary: £39,428-£50,450

Hours: 37.5 hours per week

Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

About this role

This is an exciting opportunity to join a growing Grants & Impact Team, overseeing grant giving and grant management processes within Alder Hey Children’s Charity.

A senior member of the Grants Team, the post holder will manage Alder Hey Children’s Charity’s grant awarding process, providing approximately £5m of grant awards to the Alder Hey NHS Foundation Trust (the ‘Trust’) per year, with ambitions for significant growth.

The Grants Manager will help develop and implement multi-year strategies to support the identification of fundraising needs and grant requirements. In doing so, the post holder will work closely with both Trust colleagues and our charity fundraising and marketing teams.

The post holder will report to the Director of Grants & Impact (DoG&I) and line manage the Senior Grants Officer and Grants Officer.

Main Duties/Tasks:

Strategic Planning, Financial Management & Reporting

• Work collaboratively with the DoG&I to develop and implement strategic, multi-year plans and budgets.
• Monitor progress against strategic plans, budgets, Key Performance Indicators and produce reports for key meetings such as the Charitable Spending Committee.
• Work with the Trust to identify upcoming funding requirements. Support the development of funding priorities, proposals and projects in line with the strategic direction of the Trust and Charity.  
  
• Support the development of internal and external partnerships in line with our strategic plans and priorities.

Grant Applications & Awards

• Develop and oversee the grants application process, ensuring it aligns with the charitable spending strategy and is accessible to all applicants across the Trust. 
• Manage the grants awards process, ensuring that applications are reviewed and approved in line in a timely manner within the agreed authority levels.
• Support grant applicants through the process, linking them with the relevant fundraising team and other colleagues where appropriate.
• Provide successful applicants with award letters and grant terms and conditions, tailored as required, with the support of the Grants Senior Officer and Officer.
• Work with the Finance Team to collate financial information on grant awards for reporting to the Charitable Spending Committee and funders. 

Communication & Relationships

• Lead on the promotion of opportunities available to apply for Charitable Funding.
• Develop key relationships throughout the Trust that support the grant award and reporting process.
• Develop relationships with the Youth Forum, enabling youth voice in grant making.
• Work closely with the Impact & Insights Manager to ensure that grants awarded are likely to have impact and that this is a central part of the Charity’s grant making.
• Work proactively with the Fundraising and Marketing Teams to ensure that sufficient information is provided in relation to planned and approved grants and appeals.
• Develop and maintain strong working relationships with the Finance Team, working together to ensure financial accuracy and a smooth process of grants management.
• Help promote and maintain a positive culture within the Grants & Impact team.
• Line management of the Grants Senior Officer and Grants Officer.

Innovation & Development

• Work collaboratively with the Digital & Database Manager and Impact & Insights Manager to develop the CRM system for tracking grant awards and reporting data.
• Be a specialist in grant awarding and maintain strong knowledge of relevant legislation and good practice.
  

Other Duties

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
• Attend and support on events run by the fundraising teams where required.
• Any other reasonable duties as required by your line manager.

Our Values

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Courage

We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.

Together

We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.

Passion

We are passionate about what we do and inspire others.

Magic

We are creative, fun and child-led, creating special moments and going the extra mile.

Additional Information

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

How to apply

You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:

· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

· Why do you want to work for Alder Hey?

Additional information is included within the Job Description and Person Specification. 

Closing date: Monday 27th July 2026

Interviews will be held in person at Alder Hey on Monday 10th August 2026

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting an IPS Operations Manager to support the delivery and development of our IPS services across London. The postholder will manage two IPS service sites from the following areas: Tower Hamlets, Newham, Barking and Dagenham, and Enfield. The final allocation of sites will be discussed with the successful candidate and agreed based on service needs, experience and working arrangements. 

What you’ll be doing 

If you were working with us, you would provide operational leadership across two of our IPS services. These sites will be agreed with you based on service needs, your experience and working arrangements.

You would support Team Leads and frontline teams to deliver high-quality IPS services that are client-led, evidence-based and aligned with contractual outcomes. You would help ensure services run smoothly day to day, while also supporting service development, quality improvement and strong performance.

You would:

• Provide leadership oversight across two IPS service sites, supporting Team Leads with operational delivery, planning and problem solving.
• Ensure services meet contractual outcomes, delivery timeframes and quality standards.
• Support Team Leads to manage performance, caseloads, attendance, safeguarding, risk and service delivery.
• Build and maintain strong relationships with NHS partners, funders, community organisations and other key stakeholders.
• Lead on IPS fidelity across the services, supporting teams to deliver high-fidelity IPS and develop quality improvement plans.
• Use data, audits, client feedback and service reviews to identify what is working well and where improvements are needed.
• Complete contract monitoring requirements, represent WWT at contract performance meetings and attend quarterly service review meetings with IPS Grow.
• Work with NHS colleagues to support integration, clinical co-location, steering groups, data flow and appropriate escalation of clinical risks or safeguarding concerns.
• Support staff wellbeing by ensuring regular wellbeing check-ins and welfare conversations are embedded in supervision and one-to-one meetings.
• Work with HR and Team Leads to recruit, onboard, train and retain Team Leads, Employment Specialists and support staff.
• Support budget holders and work with the Finance Manager to ensure budgets are managed effectively.
• Work with other Operations Managers, the Operations Director and Head Office colleagues to develop consistent systems, improve services and support wider organisational priorities.

You would also provide direct supervision to project leads and help build a positive learning culture where staff feel supported, clear about expectations and able to develop their skills.

What you’ll need 

We are looking for someone with strong operational leadership experience and a good understanding of IPS, employment support or mental health services.

You will need to bring:

• Experience of IPS or equivalent team leadership.
• Experience of managing teams, performance and service delivery.
• Strong organisational skills, with the ability to manage a complex and demanding workload.
• Experience of monitoring, contract reporting and using data to support service planning.
• The ability to build positive relationships with funders, NHS partners, community organisations, clients and staff.
• Confidence supporting Team Leads with performance, quality, safeguarding, risk, wellbeing and day-to-day operational issues.
• Good writing skills and the ability to communicate clearly with a range of audiences.
• Good IT skills, including Microsoft Word, Excel and online systems.
• A strong commitment to equality, diversity and inclusion.
• Knowledge of legislation relevant to employment, including the Equality Act.
• The ability to work across boroughs and provide leadership in more than one service location.
• Tact, diplomacy, discretion and the ability to build rapport with different people.
• A proactive, collaborative and flexible approach, including willingness to work occasional evenings when needed.

It would also be helpful if you have experience of:

• Managing multiple teams across boroughs.
• IPS Grow systems and fidelity reviews.
• Mental health services.
• Quality standards or accreditation.
• Project and service development.
• Budget management.
• Working with GP practices, NHS teams or other health and community partners.
• A postgraduate degree.

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Please note, we may close this advert early if we receive a high number of applications, so we encourage early applications.

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.

This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of working as part of a team and are seeking a new challenge then get in touch!

The role is 21 hours per week.

Due to the number of applications we may not be able to respond to all unsuccessful applicants.