Head of development and communications jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you someone who loves working with data and ready to get stuck into major systems transformation projects?
If that sounds like you, we have an exciting fixed-term opportunity for a Data Officer to join our team on a hybrid basis for 8-9 months.
You'll play a pivotal role in supporting three major systems projects in 2026: our Microsoft SharePoint migration, HR system implementation, and contact & engagement database development.
As a standout candidate, you'll bring strong Excel skills and experience working with datasets, excellent attention to detail, and the ability to learn new systems quickly. You'll be flexible and adaptable as priorities shift, able to manage multiple tasks simultaneously, and your initiative in tackling problems independently sets you apart.
This role offers excellent exposure to charity operations and systems transformation, with opportunities to develop skills in project coordination and stakeholder engagement.
If this sounds like you, we'd love to hear from you.
YOU MUST BE AVAILABLE TO START NO LATER THAN 30TH MARCH 2026.
Closing date: 9th February 2026 10am
Skills assessment: 10th – 13th February 2026
First stage interviews (Zoom): 16th – 20th February 2026
Second stage interviews (at our office in-person): 23rd – 27th February 2026
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment and selection process.
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. See the attachment which outlines how to do this and includes the link to the survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.
The client requests no contact from agencies or media sales.
Age International is dedicated to supporting older people living in the most challenging circumstances. As part of the Age UK Group and the UK member of the HelpAge global network, we champion healthy ageing, tackle ageism, deliver age inclusive humanitarian aid, and advocate for income security later in life.
We're looking for a driven Direct Marketing Manager - Acquisition on a 12-month fixed term contract to lead our donor recruitment programme and inspire the UK public to support our life changing work for the first time.
This is a rare opportunity to shape the full acquisition journey across multiple channels while contributing directly to major emergency responses through Disasters Emergency Committee (DEC) appeals.
This is a hands on role in a small, passionate team, with the space to innovate and directly influence our future supporter programme.
We offer hybrid working, with a minimum of one day a week in our London office (including one Thursday of the month for our Age International 'all-staff' days).
Please note that our core working days are Tuesdays, Wednesdays and Thursdays.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Proven successful experience in a direct marketing role. (A, I)
* Delivered and managed effective direct marketing campaigns. (A, I)
* Worked across a variety of offline and online direct marketing channels. (A, I)
* Experience working with a supporter or customer database (A, I)
* Experience of managing internal and external stakeholders to deliver campaigns including copy and artwork sign off. (A, I)
* Experience of following internal processes, recognising potential improvements and implementing them. (I)
* Experience of line management and performance management (A, I)
Skills and knowledge
* Confident in using databases and digital reporting tools such as Google Analytics. (A, I)
* Strong numerical and analytical skills. (A, I)
* Creative process management, from creative briefing through to production. (I, T)
* Excellent project management and prioritisation skills; able to work to tight deadlines and under pressure. (I)
* Excellent written English skills with good attention to detail, including ability to review copy for accuracy and compliance. (A, I, P, T)
Personal attributes
* Excellent communication and interpersonal skills with the ability to work with people at all levels. (I)
* Share the charity's values. (I)
* Flexible team player, willing to get stuck in. (I)
* Willingness to learn new skills and implement them within your role. (I)
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of working in a direct marketing role within a charity. (A, I)
* Experience of working through an innovation process. (A, I)
Skills and Knowledge
* Working knowledge of email and CMS platforms (DotDigital, Episerver). (A, I)
* Used collaborative digital platforms such as MS Teams, Trello. (I)
Personal attributes
* An interest in international development and humanitarian work. (I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Are you passionate about climate justice and economic fairness? Would you like to work at climate charity Possible to find innovative, fair and popular ways to reduce flying? Are you an excellent communicator and able to think creatively? Do you have experience of working with a wide range of stakeholders and audiences? This role might be perfect for you.
Our Low-Fly Future Campaign Manager will play a key role in our aviation workstrand, which focuses on climate justice and reducing aviation fairly by targeting the most frequent flyers and private jets, while offering a green alternative in the form of more accessible international rail travel. The Low-fly Future Campaign Manager will deliver exciting, innovative, ambitious campaigns and projects to tackle the high-carbon and highly unequal aviation sector.
This role offers a diverse and varied workload including campaign planning and delivery, communications, public engagement, political engagement, press, and working with our supporters and the wider public. As well as delivering currently planned campaign outputs, the role will provide scope for creative work and the development of new projects, ideas and tactics within the aviation workstream.
We’d love to hear from people with experience (paid or voluntary) of developing or delivering campaigns and public engagement centred on fairness, whether that’s climate justice, tax campaigning, or social justice work. Previous experience of aviation or transport campaigning is very much not essential, as we can support you to get up to speed on that.
About Possible
Our values Daring, Joy and Community guide our actions and our organisational culture. Here at Possible, we have a vision for a zero carbon Britain that has been built by and belongs to everybody. Our mission is to inspire people in the UK to take the action the climate crisis demands.
We create, build, and share ways people can take meaningful action on climate change together. We translate overwhelming climate urgency into socially just and workable proposals the public can get behind. And we do it all with a can-do attitude and stubborn optimism.
Commitment to anti-oppression
We have made a commitment to make Possible an anti-oppressive place to work. We’re doing the work to undo inequalities and oppressive systems reflected in wider society, and are an inclusive and welcoming group that wants our team mates and the communities we work with to be able to thrive.
We believe that our team and our projects should reflect the diversity of the communities they seek to serve. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people, those who are neurodivergent, people who have experienced mental health challenges and those who identify as working class or have done so in the past.
The basics
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Contract: 12 month fixed term contract. We hope to extend the contract dependent on funding. We are not accepting applications for job shares for this role. We are unable to provide sponsorship for a work visa.
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Salary: £34,845 for 0.8 FTE (£43,556 full time equivalent) and band C3 on our pay scale. We are unable to negotiate salary.
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Location: Hybrid working: Camden office and home working/remote. You’ll be in the Camden office at least one day per week but you’re welcome to be there more often.
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Working hours: 0.8 FTE, which is 28 hours or four days per week. Our core working days are Tuesday and Wednesdays when all staff are required to work.
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Managed by: Head of Aviation, Heat and Energy
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Works closely with: Communications team
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Starting date: Spring 2026
Benefits
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Employer pension contribution of 3.5% of qualifying earnings, with staff contribution of 5% of qualifying earnings
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33 days paid holidays including bank holidays (pro-rata) and three additional days at Christmas when the office is shut
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Cycle to work scheme
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Staff discounts on selected climate friendly opportunities
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Sustainable Travel Leave - paid journey days for low carbon holiday travel
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Employee Assistance Programme that includes access to free counselling sessions and financial advice for you and your family
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Paid volunteer and study leave
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Options to work remotely abroad
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Paid duvet days, when staff need to look after their wellbeing
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35 hour full time work week, flexitime, and flexible working considered from day one
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Learning and development plans and budget for all staff
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Generous sick leave and pay, including paid time off for periods and menopause, gender affirming care, fertility treatment and disability leave
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Good parental leave and pay and family friendly policies and practices like up to one week (FTE) paid carer days.
Interested?
Read the full job application pack, and fill in the application form.
Deadline: 5pm, Thursday 19 February
The client requests no contact from agencies or media sales.
New Partnerships Manager
Bring your energy, creativity and expertise—and help us secure the partnerships that give young people the safe future they deserve.
Location: Manchester or London
Salary: £24,273.60 - £26,373.60
Closing Date: 08 February, 2026
Employment Type: Permanent
Hours per week: 22.5
About the Role
Join us as New Partnerships Manager (Part-time) and help unlock life‑changing support for young people facing homelessness. You’ll drive new corporate income, ignite fresh opportunities and champion the powerful impact of our work nationwide.
In this dynamic role, you’ll build and convert a strong pipeline of high‑value prospects, delivering standout pitches and securing 5‑ and 6‑figure partnerships across a range of sectors. You’ll craft compelling propositions, influence senior decision‑makers and bring bold new ideas to our fundraising strategy.
Working closely with teams across Fundraising & Communications, you’ll represent Depaul UK with confidence—leading meetings, inspiring supporters and ensuring our messaging lands with clarity and purpose. If you’re ambitious, relationship‑driven and thrive on turning opportunities into major wins, we want to hear from you.
This job is offered as a part-time (22.5 hours per week) permanent role.
In this role, you will:
· Identify and cultivate high‑value corporate prospects to grow new business income.
· Secure 5‑ and 6‑figure multi‑year partnerships through strong pitching and negotiation.
· Develop tailored proposals, presentations and partnership propositions that inspire action.
· Build and manage a clear, accurate new‑business pipeline using Raiser’s Edge NXT.
· Represent Depaul UK at external meetings, pitches and events with professionalism and confidence.
· Collaborate across fundraising and communications teams to deliver aligned, compelling partnership messaging.
· Create innovative partnership products that unlock new income and deepen corporate engagement.
· Strengthen long‑term relationships with internal and external stakeholders to support strategic growth.
About You
You are a confident, driven fundraiser with a strong record of securing high‑value corporate partnerships and generating new business. You craft standout proposals, deliver compelling pitches and build trusted relationships with senior decision‑makers, while proactively managing a clear pipeline and spotting opportunities for innovative partnerships. You bring proven success in winning £50k+ corporate support, representing an organisation externally and working collaboratively to deliver exceptional supporter experiences.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Job Title: Senior Product Officer
Directorate: Engagement and Fundraising
Department : Public Engagement
Salary: £34, 582 - £38,425 + £3,366 London weighting or £500 Home Working allowance as applicable
Contract type: Permanent
Location: Hybrid worker at London Office or remote worker based in the UK
Date: January 2026
Context and Background
The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We’ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do.
The Senior Product Officer , will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management, and innovation across the products portfolio. Reporting to the Fundraising Manager – Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising pr oducts, helping us achieve the highest le vels of engagement from both new and existing supporters.
The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer , not only will the work you do make a real difference to people's lives, but be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team.
Join us at this exciting time and you'll discover opportunities to grow, overcome challenges and a develop a shared purpose that'll bring the best out in you. You'll also get to find your own way to make a difference that means more, and that impacts millions of young lives. Wewant to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be th eir true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office for 1 -2 days per week
Job purpose
- To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions
- To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard
- To support and lead meetings attended by a variety of internal and external stakeholders
- To draft informative papers, business cases and strategy documents which support and articulate product objectives
- To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns
- To support the Engagement Delivery team promote our products to new and existing supporters, in the development of campaigns which
Key relationships - Internal
- Reports to and supports the Fundraising Manager (Products), deputising where necessary
- Works closely with the other Senior Products Officers across the Legacies and Products team
- A member of staff in the Public Engagemen t department
- Works with the other stakeholders to gain insights which inform and support fundraising activity
- Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships
Key relationships - External
- Works with the NSPCC’s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity
- Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns
Main duties and responsibilities
- Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products
- To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation
- To be responsible for development and delivery of product development roadmaps and project level management information for new and existing products
- To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success
- To support in the management of the Products team’s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers
- To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation
- To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products
- To work cross -functionally and cross -departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC
- To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising objectives, in line with the IS department’s annual business plan and budget
- To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice.
Responsibilities for all Staff within the Engagement and Fundraising directorate
- To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
- To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC’s development of fundraising activities.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health & Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
- A commitment to safeguard and promote the welfare of children and young people
Person specification
Skills and Abilities
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
- Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes.
- Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format
- Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.
- Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally – where necessary, successfully negotiating to achieve desired outcomes.
- Be able to work both individually, with the Fundraising Manager and as part of the team – working in both leading and supporting roles as necessary
- Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation.
- Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly .
- Experience in using Windows-based software packages including word processing, spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
Personal characteristics
- A personal commitment to the fight for every childhood
- A commitment to high standards of service delivery and customer care
- A commitment to apply NSPCC’s values and behaviours to all aspects of work.
- Willingness to work flexibly in approach to work and/or work time requirements
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection processshould ensure the identification of the person best suited to the role and the organisation
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Regional Fundraising & Partnership Officer (South East) will play a key role in growing income and building long-term supporter relationships.
Reporting to the Head of Fundraising and working closely with colleagues across fundraising, communications and support services, you will develop relationships with regional corporates, trusts and community groups. You’ll deliver local fundraising campaigns, appeals and events, grow regional membership and supporter engagement, and share compelling stories of impact that inspire sustained support.
This is an autonomous, externally facing role, suited to someone who enjoys building relationships, spotting opportunities, aligning fundraising activity with real-world service delivery and research impact and working remotely.
About you
You will bring proven experience in fundraising – whether community, corporate or trusts alongside strong relationship-building and stakeholder engagement skills. You’ll be confident writing compelling proposals and supporter communications, comfortable managing multiple priorities, and motivated by making a tangible difference through locally driven fundraising.
The Regional Fundraising and Partnership Officer (South East) will be home-based with occasional travel to our head office in Ashford, Kent. The charity are a flexible employer and happy to discuss how they might match your work preferences with the needs of the charity. This role may involve some occasional evening or weekend working.
Salary: £35,622 (rising to £36,035 after probation)
Key responsibilities
- Build and develop relationships with regional corporates, trusts, community groups and supporters across South East
- Deliver regional fundraising campaigns, appeals and community fundraising activity aligned with organisational priorities
- Identify, develop and steward regional partnerships, supporting supporters to move from initial engagement to long-term commitment
- Research and pursue regional trust and grant opportunities and support project-based fundraising initiatives
- Grow regional membership and supporter engagement, promoting deeper involvement with the charity
- Share compelling local impact stories and case studies to inspire giving and long-term support
- Work closely with fundraising, communications and service delivery colleagues to ensure fundraising activity reflects real-world impact
- Provide insight and feedback from regional supporters to inform wider fundraising and engagement strategy
Ideal experience
- Proven experience in fundraising, such as community, corporate, trusts or individual giving
- Strong relationship-building skills, with the ability to engage a wide range of stakeholders
- Experience of developing and delivering fundraising campaigns, events or appeals
- Confidence in writing compelling proposals, cases for support and supporter communications
- Ability to work autonomously, manage multiple priorities and deliver results across a defined region
- Strong organisational and communication skills, with a collaborative and proactive approach
Employee benefits
The charity offers a supportive and flexible working environment, including:
- 25 days’ annual leave rising to 28 days, plus public holidays
- Up to 5% contributory pension
- Healthcare cover and Employee Assistance Programme
- Funded learning and development opportunities
- Home-based working with flexibility and regional travel
- An inclusive, mission-driven culture
Please apply ASAP. Applications will be assessed primarily on the basis of your CV, so please ensure alignment with the person specification. If you wish to include additional information or details not already on your CV, please add notes to the cover letter section. A formal cover letter is not required at this stage - full support will be provided for this.
Expert recruitment for fundraisers and charities.
The Intensive Support Refuge Manager (ISM) is responsible for the effective leadership and management of Pathway Project’s two Women’s Refuges in South Staffordshire, delivering high-quality, trauma-informed accommodation-based support to women and children fleeing domestic abuse.
She will provide driven operational and strategic leadership across both sites, ensuring safety, consistency of practice, regulatory compliance, financial sustainability and excellent outcomes for residents. She will be supported by a Head of Operations, Deputy Refuge Managers, Senior Support, Refuge staff and volunteers.
She will work closely with the CEO and senior leadership team to support Pathway Project’s evolving strategy and commitment to excellence in service delivery.
Why work for us?
Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy.
We have a bold new strategy and a passion for excellence in service delivery with an eye on growth.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
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25 days paid leave plus statutory holidays (pro rata)
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A competitive pension scheme
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Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
** Please ntoe we may close this application early if we receive sufficient applications**
Please apply via CharityJob, please ensure your covering letter and CV hold sufficient information to evidence where you meet the requirements of the Role Profile.
For a discussion about the role please contact Pathway Project Offices, the office number is available on the website
The client requests no contact from agencies or media sales.
Working closely with the Fundraising Manager and Head of Philanthropy, you will support a range of fundraising activities, most predominantly researching new avenues for funding within trusts, foundations and corporate partners, completing grant applications, carrying out communications and reporting to existing funders and raising the profile of the charity through representing Action Tutoring at funder or networking events. This is a fantastic opportunity to gain experience in the world of fundraising activities, working with a passionate, committed and driven team.
Closing date: Sunday, 15th February 2026
Interviews: Wednesday, 25th and Thursday 26th February 2026
Start date: Tuesday 7th April 2026
Contract and hours: Full time permanent contract. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Location: This role is remote. The candidate can be based anywhere in the England. Our London office address is: x+why, 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH. Occasional travel may be required for this role.
Duties and responsibilities
- Research new opportunities for Action Tutoring to explore for fundraising and carry out initial enquiries to determine suitability to apply to trusts and foundations.
- Prepare and submit grant applications to suitable trusts, foundations and corporates, carrying out careful research to ensure the applications are as strong as possible and include relevant data and case studies.
- Work alongside the Corporate Partnerships Team to encourage corporate support through donations or grants.
- Identify and lead on local fundraising opportunities in Action Tutoring’s nine key regions, for example researching and submitting applications for local grants and to local businesses.
- Research and determine suitability of profile raising opportunities or awards for Action Tutoring to apply to, such as corporate Charity of the Year opportunities, the Third Sector Awards and Charity Awards.
A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.
Person specification
Qualifications criteria:
- Previous experience in fundraising, or transferable experience that shows strong writing skills.
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Outstanding communicator; strong written and verbal communication skills; able to make an exciting and compelling case for support.
- Creative and ambitious.
- Proactive and tenacious personality; willing to seek out and pursue opportunities.
- Highly organised; able to prioritise, multi-task and manage work to deadlines.
- High computer literacy.
- Adaptable and open to learning and feedback.
- Committed to equality, diversity and inclusion.
- Committed to promoting and safeguarding the welfare of children.
You will likely be more successful in this role if you have:
- Prior experience of fundraising work, particularly if it is within trusts and foundations. This could be in a paid role, or on a voluntary basis or as part of work experience.
- Experience of building relationships with stakeholders.
How to apply:
To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.
You will be able to upload the completed application form on the next page.
Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.
VACANCY
Philanthropy Fundraiser
£21,000 (£35,000 FTE)
22.5 hours per week
Predominantly Mon-Fri with some evening and weekend working
5 weeks holiday pay plus Bank Holidays, Pension Scheme, Staff referral scheme (earn extra pay every time you successfully refer someone), Employee Assistance Programme, including private GP access, Blue Light Card Discount Scheme,free DBS checkparking and uniform.
Closing date for applicants: Mid-day Tuesday 3 February 2026
First interviews via Teams: Thursday 5 February 2026
Second interviews (in person): Tuesday 10 February 2026
Would you like to work in a genuinely rewarding organisation?
Nottinghamshire Hospice lead the provision of compassionate, community palliative care to those who are dying in Nottingham and Nottinghamshire from a terminal or life limiting illness.Our values are embedded throughout the organisation – Compassion, Trust and Ambition.
The Philanthropy Fundraiser will play a key role in growing high-value income streams by identifying, building and nurturing relationships with major donors. You will develop tailored engagement strategies, create compelling cases for support, and deliver excellent stewardship to secure significant gifts that sustain and expand our care services for future generations.
The role will do this by focusing on;
- Developing and implementing a philanthropy strategy for Nottinghamshire Hospice.
- Cultivating relationships with donors capable of giving £5000+ annually.
- Working closely with Senior Leadership Team, Trustees and key external stakeholders.
- Storytelling and communicating the impact fundraising has on those we support.
- Organising and attending donor cultivation events and networking.
This role requires an ambitious, self-motivated, and target-driven fundraiser who will form part of our vibrant and passionate fundraising team.
PERSON SPECIFICATION
ESSENTIAL
- Able to demonstrate how you meet the Hospice values of Compassion, Trust and Ambition.
- Proven experience in major donor / relationship fundraising or high-value fundraising.
- Target driven with proven experience of exceeding income targets.
- Excellent relationship-building and communication skills.
- Ability to write persuasive proposals and construct personalised approaches.
- Confidence verbalising key messages to present confidently to diverse audiences and in a variety of settings eg. one-to-one or to larger audiences.
- Proven experience of motivating and inspiring others with the use of powerful storytelling.
- Strong organisational skills and attention to detail.
- Experience of managing a busy workload with conflicting priorities.
- Experience in managing projects from formation to delivery.
- Experience of working within a legislative or external governance framework.
DESIRABLE
- Knowledge if the hospice or healthcare sector
- Experience using fundraising CRM systems (e.g. Donorflex)
- Experience of General Data Protection Regulations.
Travelling may be required for your job role and therefore you may be required to hold a Full UK Drivers’ licence, have access to a vehicle and to be able to provide evidence of ‘Business use’ motor insurance, purchased at the postholders’ expense.
The successful applicant will be subject to a Standard DBS check and must be eligible to work in the UK. Nottinghamshire Hospice is a non-smoking organisation.
Due to the volume of applications that we receive, if you have not heard from us within 3 weeks of the closing date, please assume your application has been unsuccessful.
Your Privacy
We are committed to protecting your personal information and being transparent about what information we hold. We currently collect and process information including but not limited to the contents of your CV, cover letter and application. We ensure that we use your information in accordance with all applicable laws concerning the protection of personal information as contained within our Privacy Policy (available via our website ).
Registered Charity no: 509759
The client requests no contact from agencies or media sales.
Reporting to: Head of Financial Planning & Analysis
Contact term: This is a full-time or part-time (0.8 FTE) permanent position on Crick terms and conditions of employment.
Salary for this Role: c. £60,000 with benefits, subject to skills and experience
Application instructions: Please submit both a CV and a covering letter. In your covering letter, we ask that you also respond to the following question:
“Give an example of a time you improved a process while successfully balancing multiple priorities. What did you do, and what was the outcome?”
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
The postholder will lead budgeting, forecasting and management information for our operations departments, manage an FP&A Assistant Manager, and partner with budget holders to drive effective financial management and support strategic decision making. You’ll also play a key role in managing our building lifecycle capital investment programme, developing business cases and reporting for funders.
See the full job description here.
What you will be doing
You will be responsible for:
- Leading annual budgeting and quarterly forecasting for key operational teams, producing clear, robust financial plans in collaboration with budget holders.
- Supporting financial management of building lifecycle investments, including business case development and reporting for funders.
- Building trusted, effective partnerships with stakeholders across the Crick.
- Ensuring accurate, timely month and year end processes and deliver insightful management reporting.
- Driving process and data improvements to unlock better insight and decision support.
- Contributing to strategic projects alongside the Head of FP&A.
About you
(Minimum criteria *)
You will have:
Essential:
- An accountancy qualification (CIMA, ACCA or ACA) followed by strong FP&A/finance partnering experience.*
- Strong communication skills with high emotional intelligence and the ability to influence stakeholders at multiple levels.*
- Evidence of strong financial modelling and analysis skills and be confident with financial planning tools such as Adaptive Planning.*
- A collaborative team player with creative problem-solving abilities and a clear connection to the Crick’s mission.
- A track record of improving processes to drive better insight.*
Desirable:
- Experience in research or grant-funded environments.
- Knowledge of Workday Finance or Cloud planning tools.
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture!
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please email.
Find out more about life at the Crick.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
- Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



The client requests no contact from agencies or media sales.
Reporting to, and working closely with, the Head of Fundraising and Engagement, the Senior Philanthropy and Partnerships Lead will shape and implement innovative strategies, driving growth in philanthropic giving, secure corporate partnerships and obtain critical funding. With a focus on cultivating mutually beneficial, long-term relationships, you’ll craft compelling proposals, develop tailored stewardship plans, and create sponsorship opportunities that inspire ongoing support.
You’ll lead the way in securing multi-year corporate partnerships and nurturing donor relationships to meet ambitious income targets. As a key player in the senior fundraising team, you’ll contribute to strategic planning, represent the charity at events, and champion new approaches to fundraising.
With our newly formed Development Board, the Senior Philanthropy and Partnerships Lead will identify and utilise key networks to grow our philanthropic supporter base across corporate and major donor income streams. With strong writing skills, this person will also craft tailored and compelling corporate proposals and trust and foundation applications.
Who are we looking for?
To support our vision and ensure the achievement of ambitious income targets to support children and families affected by neuroblastoma, we are looking for a strategic and results-driven high-value fundraiser to join our team.
We are particularly keen to speak with interested candidates who enjoy cultivating high-value relationships from scratch and stewarding five- and six-figure corporate partnerships, and/or major donor relationships.
Person specification:
- Demonstrable significant experience working in corporate fundraising (experience in major donor and trusts & foundations fundraising would also be of benefit).
- Strategic thinker with significant experience at a managerial level, developing strategic plans to grow and optimise high-value fundraising.
- A proven record of being results-driven and working to achieve income targets, KPIs and outcomes.
- Proven ability to proactively identify, cultivate and secure new corporate relationships, demonstrate strong new business development acumen and confidence opening new opportunities.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Thursday 26th February
Second stage interviews: Wednesday 4th March
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
The Cathedral has a particular responsibility to safeguarding children, young people, and vulnerable adults in the Cathedral community. It shares this responsibility with the Diocese of St Albans. This work is wide‑ranging, and the Cathedral Safeguarding Officer (CSO) plays a central role in maintaining good safeguarding practice.
This part‑time role (15 hours per week) becomes vacant as the current postholder retires after four years, with time planned for handover with the person appointed to the role now. The CSO works with senior staff and the governing body to help lead policy development, training, reporting, and compliance with Church of England guidance. They report to the Canon for Mission and Pastoral Care and receive regular professional supervision from the National Safeguarding Team, with occasional networking with other CSOs.
Safeguarding is recognised as a shared leadership responsibility. The CSO meets weekly with senior clergy to review cases and will also work with the newly appointed non‑executive Safeguarding Lead on Chapter, the Cathedral’s governing body.
A core part of the role is promoting safeguarding awareness across the Cathedral community and understanding all activities involving children, young people, and vulnerable adults. The CSO provides professional advice on concerns raised, ensuring responses follow law and national policy, and works closely with diocesan and national safeguarding teams on complex cases. They also ensure appropriate support for survivors and proper management of those who pose risk.
About You
The Cathedral is seeking candidates with strong knowledge and professional experience in relation to safeguarding issues and proven experience working collaboratively in teams.
The post will require some flexibility in working patterns and will therefore require occasional weekend working and the ability to respond to urgent cases.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.
How to apply
If you have questions about the post, please contact the Head of HR, Michelle Ovenden. For further details including an application form and job pack please visit the Cathedral website vacancies page.
Applicants should submit a covering letter and application form (which can be downloaded from the cathedral website) to the Head of HR, Michelle Ovenden
Closing date: 20 February 2026
Interviews (in person): 11 March 2026
The client requests no contact from agencies or media sales.
Harris Hill are partnering with Dorset & Somerset Air Ambulance to recruit for a Legacy Giving Manager in order to strengthen, grow and champion the charity legacy and in-memory giving programme.
Reporting to the Head of Philanthropy and Partnerships, you will lead the charity legacy and in-memory fundraising, ensuring gifts in wills continue to fund our life saving service for generations to come.
This is a strategic and hands on role, offering the freedom to shape and develop a high-performing legacy programme while delivering exceptional supporter care.
As a Legacy Giving Manager you will:
- Delivering and evolving a legacy giving strategy to grow future income
- Managing the administration of legacy gifts, ensuring compliance with legal and regulatory requirements
- Stewarding legacy pledgers and in-memory supporters with empathy and professionalism
- Growing and promoting our Free Wills programme, working with local solicitors and partners
- Developing engaging campaigns and materials that reflect our mission and local impact
- Monitoring performance, trends and risks across legacy income
- Keeping up to date with sector developments and changes to probate or fundraising practice
- Working collaboratively with fundraising, marketing, supporter care teams and volunteers
- Line managing legacy or in-memory giving staff or volunteers where required
To be successful, you must have experience:
- Proven experience in legacy and/or in-memory fundraising
- Strong understanding of legacy administration, probate law and regulation
- Excellent communication and relationship-building skills
- Highly organised, with strong attention to detail
- Confident using CRM/database systems
- Empathy and sensitivity when working with bereaved supporter
Desirable:
- Experience working with solicitors or funeral directors
- Professional fundraising or marketing qualification.
- Experience managing lotteries and raffles.
Salary: £38,000- £43,000 per annum
Location: Wellington, Somerset, hybrid working (flexible)
Contract: Permanent, full time or part-time
Closing date: Monday 16th February at 8am
Interview: w/c 23rd February
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Working hours: This is a full-time role (35 hours per week) with the opportunity for hybrid working and flexible working. Attendance in person will be required at the Diocesan Office or venues within the Diocese for relevant committee meetings.
Part-time working may be considered for an exceptional candidate, with a minimum of 28 HPW (0.8 WTE).
Salary: £42,000- £46,000 per annum, subject to qualifications and experience.
Benefits: We offer a range of benefits including hybrid and flexible working, 11% non-contributory pension scheme, 25 days holiday rising to 29 after five years’ service.
ROLE DUTIES
- Act as the primary governance support for the COO, ensuring all governance activities align with strategic priorities.
- Lead and manage the administration of the Finance Executive, Audit & Risk Committee, and Property Committee
- Support the COO, Diocesan Secretary and Head of Service Delivery in managing risk processes, including risk registers and compliance reporting.
- Prepare governance and Committee reports and relevant dashboards for the COO, CEO and senior leadership, including the Management Team and Bishops Leadership Team.
- Acting as a liaison between governance bodies and internal/external stakeholders.
CRITERIA
- Degree or equivalent level of relevant experience in governance, business administration, or a related field.
- Relevant and substantial experience in committee administration and governance support.
- Experience of working with and familiarity with regulatory compliance and risk management.
- Experience of working with, alongside a strong understanding of governance principles and compliance frameworks
For more information please see the job description, and to apply please visit the Chelmsford Diocese website to complete a application form.
Closing Date: Midday Thursday 12th February
Interview Date: Tuesday 24 February
We reserve the right to invite candidates for preliminary interviews.
Please be advised we reserve the right to close the role early and we cannot consider candidates who do not complete and return a completed application form.
Please refer to the CDBF Privacy Policy found on the Chelmsford Diocesan website for guidance on how we will process your data.
The client requests no contact from agencies or media sales.
Title: Supporter Care Executive
Location: Haywards Heath (hybrid working pattern please see details below)
Contract: Permanent
Salary: £24,461 - £28,778
About the role
The Supporter Care Executive plays a vital role in delivering an exceptional experience to all UK donors. Acting as a key point of contact, the Supporter Care Executive will ensure that every supporter feels valued, informed and appreciated. You will handle a range of enquiries across phone, email and written correspondence, providing accurate information and resolving issues with warmth, professionalism and efficiency.
Responsibilities
- To be directly responsible for efficiently responding to supporter and wider audience enquiries and donation pledges; adding value, taking every opportunity to promote and exceed expectations.
- Deliver a first-class experience to supporters by engaging in positive conversations through various communication channels, such as email, telephone and written media, meeting internal SLAs.
- Maintaining and updating the FAQs for agencies.
- Working with the Head of Fundraising Services and other internal teams on ad-hoc projects as required.
- Assisting in managing external agencies, including monitoring performance.
- Assisting with agency training and briefing.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
About you
You are someone who thrives on creating meaningful, positive interactions with supporters and the wider public. Bringing energy, empathy and clarity to every conversation, you take pride in delivering timely, thoughtful responses that build trust and demonstrate genuine appreciation. You enjoy working across different communication channels and are confident in adapting your tone and approach to suit the needs of each individual.
Working Arrangements
The post holder will be required to attend our modern Haywards Heath office on Tuesdays, Wednesdays and Thursdays. The remaining days can be worked remotely.
While we anticipate this arrangement will suit most candidates, there may be some flexibility around working hours or the number of days spent in the office for exceptional candidates. Any adjustments would require prior approval, and we are happy to discuss this during the recruitment process.
Jobholder Requirements
Essential:
- Proven experience in a customer service environment dealing with the public by letter, email and telephone.
- An ability to manage multiple priorities and ensure deadlines/service levels are met.
- A professional and accountable approach to all areas of work with the desire and commitment to continuously improve.
- A positive and flexible approach.
- An understanding of and commitment to equality of opportunity for disabled people.
Desirable:
- Experience of working in the charity sector.
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
Closing date: 8 February 2026
The client requests no contact from agencies or media sales.