Head of supporter experience jobs
Help us deliver outstanding care behind the scenes
At Prospect Hospice, every role makes a difference.
We’re looking for an organised, proactive and highly professional administrator to join Prospect Hospice, supporting the governance, quality improvement and patient safety work that underpins exceptional hospice care.
If you enjoy bringing order to complexity, keeping projects on track and making a real difference behind the scenes, this is an opportunity to use your skills where they matter most.
Hours: 15 hours per week (across 3 or 4 days Monday-Friday)
About the role
Working closely with our Quality Improvement Lead and the wider patient services leadership team, you’ll help coordinate the governance, quality improvement and patient safety activities that support outstanding hospice care.
No two days are the same. One day you could be preparing papers for a clinical governance meeting, the next supporting quality improvement projects, collating audits results and helping produce reports that influence how we continue to improve patient care.
You’ll provide administrative support for a range of important workstreams including:
- Clinical Governance and Quality Improvement
- Patient Safety Incident Response Framework (PSIRF)
- Infection Prevention and Control
- Medicines Management
- Audit and quality reporting
- CQC improvement planning
- Policy management and document control
Your work will help ensure our governance processes run smoothly and that our clinical teams have the information and support they need to deliver the very best care.
About you
You’ll be an experienced administrator who thrives in a busy environment and enjoys working with detail, coordinating multiple priorities and supporting senior colleagues to deliver high-quality work.
You’ll have:
- Experience supporting senior managers or leadership teams
- Excellent organisational skills and outstanding attention to detail
- Experience preparing agendas, taking accurate minutes and tracking actions
- Strong Microsoft Office skills, including Word, Excel, Outlook and Teams
- The confidence to work independently while building positive relationships across multidisciplinary teams
- Excellent written communication skills and the ability to handle confidential information with professionalism and discretion.
Experience within healthcare, governance, quality improvement or the charity sector would be an advantage but isn’t essential.
This is an excellent opportunity for an experienced administrator looking to develop specialist knowledge in clinical governance, quality improvement and patient safety within a healthcare environment.
Why join Prospect Hospice?
You’ll become part of a compassionate organisation where every role contributes to improving the lives of patients and families facing life-limiting illness. As well as meaningful work, we offer a range of benefits including:
- 27 days annual leave plus bank holidays (rising with length service)
- NHS Pension (for existing members) or generous contributory pension
- Employee Assistance Programme, wellbeing support, discounts including Blue Light Card
- Comprehensive induction and ongoing professional development
- A values led, inclusive working environment
- Free parking on-site
Interviews will take place on 8th September 2026
Equality & Diversity
Prospect Hospice is committed to a diverse and inclusive working environment. We welcome applications from all individuals and are committed to eliminating discrimination in our workplace and the communities we serve.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, employment offers are subject to checks, which may include DBS, references, online and social media checks, and qualification verification. We expect all staff to share this commitment and follow our safeguarding policies and procedures.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We review applications as they are received and may close the vacancy early.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a pod in our long-running Floating Support service: hold the relationships, develop placement students, and stay close to the work.
At Likewise, the core of what we do is build meaningful one-to-one relationships with people who are finding life difficult, and use those relationships to help people feel supported and make change.
We're recruiting a Pod Leader to join our Floating Support team. As a Pod Leader, you are the person who holds that relationship with every client in your pod. You know them, stay alongside them over the long term, and are accountable for their support, even though many of the visits are carried out by the placement students you lead. You're the person who stays, while others come and go around the work.
You also play a big part in developing your students. Most arrive with no experience of this kind of work, and a lot of what makes a pod work well is the way you help them learn to do it.
Floating Support has been running for over twenty years. It's long-term, flexible support for adults in Camden, in sessions of around two hours, wherever works for the person. We reopened referrals in 2024, and the service is growing, which is part of why this role matters.
Likewise is a community-centred mental health and wellbeing charity based in Camden. We believe that people thrive when they have access to meaningful relationships, supportive communities and opportunities to contribute. We're also committed to building a different kind of organisation, one that values trust, learning, autonomy and shared responsibility.
You don't need a specific qualification to apply, and we welcome people from a range of backgrounds. But this is not an entry-level role. We need people with a good amount of work experience behind them, including some real experience of support work, whether paid or through volunteering. We're more interested in how you are with people, how you think and how you work than in your CV on paper.
If that sounds like you, we'd love to hear from you.
Early applications are encouraged - we may conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
We want to make our recruitment as inclusive as possible. If there is a part of this process where you may need reasonable adjustments to do your best, please get in touch to chat it through.
Your CV: we welcome either chronological or skills-based CVs, whichever works best for you.
Your cover letter: we will not accept generic letters. You need to answer the following questions:
Question 1. Tell us about a time you supported someone through something difficult. What did you actually do, what was hard about it, and what did you learn? This can be from work or from volunteering. Please answer in no more than 500 words.
Question 2. Are you applying for a 4 or 5 day role, or are you flexible? Just a line is fine.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.


The client requests no contact from agencies or media sales.
About the role
Sands is the UK’s leading pregnancy and baby loss charity. We work to save babies’ lives and to ensure that anyone affected by pregnancy or baby loss receives the care and support they need.
We are looking for a compassionate, organised and collaborative Hospital Liaison Coordinator to support the delivery, embedding and sustainability of the National Bereavement Care Pathway in England.
This role will help strengthen Sands’ hospital liaison work by building, supporting and developing our network of Hospital Liaison Volunteers. Hospital Liaison Volunteers provide an important link between Sands, NHS services and local communities, helping hospital staff understand and access Sands’ support, training, resources and bereavement care guidance.
The postholder will work closely with volunteers, NHS staff and Sands colleagues to support high-quality, equitable bereavement care for bereaved parents and families. They will coordinate activity, monitor progress, gather feedback and insight, and help ensure learning from hospitals and volunteers informs continuous improvement across the NBCP England programme.
This is a role for someone who is highly organised, values-driven and confident working with people. You will bring experience of supporting volunteer networks, coordinating projects and building strong relationships with a range of stakeholders. You will also be able to communicate sensitively and clearly, work with feedback and evidence, and develop your understanding of bereavement care, maternity services and NHS systems.
Key responsibilities
Support and develop the Hospital Liaison Volunteer network
1. Develop, support and strengthen Sands’ network of Hospital Liaison Volunteers in England.
2. Ensure Hospital Liaison Volunteers feel valued, confident and equipped to carry out their role effectively.
3. Support the recruitment, induction, training and ongoing development of Hospital Liaison Volunteers.
4. Provide regular communication, guidance and support to volunteers, including opportunities to share learning, raise questions and identify emerging issues.
5. Work with colleagues to identify gaps in volunteer coverage and support plans to improve access to hospital liaison support across England.
6. Help volunteers understand Sands’ bereavement care resources, training offer, NBCP England materials and wider support services.
7. Support safe, consistent and appropriate volunteer involvement within hospital settings, recognising the sensitivity of bereavement care and the importance of confidentiality and professional boundaries.
Support NBCP England implementation and hospital engagement
1. Support NHS Trusts, maternity, neonatal, gynaecology and bereavement teams to understand, implement, embed and sustain the National Bereavement Care Pathway standards.
2. Promote awareness and use of NBCP England resources, tools and guidance among hospital staff and volunteers.
3. Help hospitals identify opportunities to strengthen bereavement care provision and reduce variation in families’ experiences.
4. Support activities that help Trusts understand progress against NBCP standards, including self-assessment, evidence gathering, reflection and improvement planning.
5. Work collaboratively with NHS staff, volunteers and Sands colleagues to support equitable, high-quality bereavement care for all families.
6. Contribute to the development and delivery of practical resources, communications and support offers that help hospitals engage with NBCP England.
Coordinate programme activity, monitoring and reporting
1. Coordinate key elements of the NBCP England hospital liaison workplan, ensuring activity is well organised, timely and aligned with programme priorities.
2. Manage multiple tasks and priorities, keeping clear records of activity, progress, risks and follow-up actions.
3. Support the monitoring of outputs, outcomes and impact, including volunteer engagement, hospital reach, Trust activity and use of NBCP resources.
4. Prepare updates, summaries and reports for Sands colleagues, programme leads and other relevant stakeholders.
5. Use project coordination tools and systems to support planning, delivery, monitoring and evaluation.
6. Contribute to measuring the difference made by hospital liaison activity and NBCP England support.
Gather, analyse and share feedback and insight
1. Gather feedback and insight from Hospital Liaison Volunteers, NHS staff, Sands colleagues and other stakeholders.
2. Identify themes, learning, gaps and examples of good practice from hospital liaison activity.
3. Share insight in a clear and accessible way to support continuous improvement across the NBCP England programme.
4. Use feedback to help inform future developments, resources, communications and support for hospitals and volunteers.
5. Contribute to a learning culture where volunteer and hospital insight is valued and used to improve bereavement care.
Communicate clearly and build strong relationships
1. Build and maintain positive, collaborative relationships with volunteers, NHS staff, Sands colleagues and external partners.
2. Communicate clearly and sensitively with a range of audiences, adapting style and approach as needed.
3. Facilitate discussions, meetings and learning opportunities with volunteers, colleagues and hospital staff.
4. Prepare written materials, reports, updates, newsletters or web content as required.
5. Represent Sands and the NBCP England programme professionally at meetings, events, workshops and conferences.
General responsibilities
1. Work collaboratively with colleagues across Sands, sharing intelligence and contributing to wider organisational priorities.
2. Maintain high standards of confidentiality, professionalism and sensitivity at all times.
3. Work in a way that reflects Sands’ values and commitment to equity, inclusion and compassionate bereavement care.
4. Undertake occasional travel and occasional evening or weekend work as required.
5. Abide by Sands policies and procedures and complete mandatory training.
6. Undertake other tasks commensurate with the role as required by the NBCP England Manager, Head of Bereavement Care and Hospital Liaison, and Director of Research, Education and Policy.
Person specification
Essential
- Experience of building, supporting or coordinating volunteer networks, including helping volunteers feel valued, confident and equipped in their role.
- Strong project coordination skills, with the ability to manage multiple priorities, monitor progress and support delivery of agreed outcomes.
- Experience of gathering, recording, analysing and sharing feedback or insight to support learning, improvement or service development.
- Excellent interpersonal and relationship-building skills, with the ability to work collaboratively with volunteers, healthcare staff, colleagues and external stakeholders.
- Confident verbal and written communication skills, including the ability to share information clearly, facilitate discussions, write reports and communicate key messages to different audiences.
- Highly organised, with the ability to plan work, manage competing demands and follow through on agreed actions.
- Understanding of, or willingness to develop expertise in, bereavement care, maternity services, neonatal services and NHS systems.
- Empathetic, compassionate and values-driven, with the ability to work sensitively within a bereavement setting.
- Ability to maintain confidentiality and professional boundaries when working with sensitive information and bereaved families’ experiences.
- Commitment to equity, inclusion and improving the experiences of bereaved parents and families.
- Ability to work occasional evenings and weekends and undertake occasional travel within the UK.
Desirable
- Experience of working with or alongside NHS maternity, neonatal, gynaecology or bereavement services.
- Experience of supporting hospital-based volunteers or volunteers working in sensitive settings.
- Experience of contributing to training, guidance, resources or support materials.
- Experience of using data, feedback or evaluation findings to demonstrate impact.
- Knowledge of the National Bereavement Care Pathway or bereavement care standards.
- Experience of working in a charity, healthcare, volunteering, community engagement or service improvement setting.
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AT KSAAS, the Operations Manager leads the day-to-day management of the office and administration team, oversees organisational operational and administrative systems, and acts as the key point of contact for all operational matters. They work collaboratively with the leadership team to develop, implement, evaluate and improve organisational operational policies and procedures, ensuring legal compliance, ethical working, effective service coordination and high standard client, staff, partner and stakeholder experience. They line manage the administrative staff and coordinate the volunteering & training services. At KSAAS, the operations lead is supported directly by the CEO, Head of ISVA Services & Head of Therapeutic Services and indirectly by the Board of Trustees. We are looking for a candidate who has extensive experience of administrative or operations roles, preferably at manager level.
Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society. We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic. We recognise the sexual violence affects people of all genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.
Please note that we reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.
The client requests no contact from agencies or media sales.
Global Head of Philanthropy
We are seeking an experienced philanthropy leader with a strong understanding of US giving to grow major donor income and lead an international Development Team.
Position: Global Head of Philanthropy
Salary: £55,000 to £65,000 per annum, depending on experience
Location: Home-based, with frequent travel to London and the United States
Hours: Full-time
Closing date: 21 August 2026
There is a strong preference for the successful candidate to be based in the UK, although applications from the United States or the Netherlands will also be considered.
About the role
This is an influential, hands-on fundraising role within an international charity protecting cultural heritage and supporting artisan communities.
Reporting to the COO and working closely with the President, you will develop and deliver a multi-year philanthropy strategy, with a particular focus on generating major donor income in the United States. You will also steward relationships across the UK, Europe, the Middle East and other emerging markets.
Key responsibilities include:
- Managing an established portfolio of major donors and prospects, typically giving between four and seven figures
- Personally securing major gifts through relationship building, tailored proposals and direct asks
- Supporting the President, COO and other senior leaders with high-value donor relationships
- Maintaining a strong major donor pipeline and delivering agreed income targets
- Mobilising Board members and ambassadors to strengthen networks and fundraising opportunities
- Leading and developing a small Development Team
- Setting clear objectives, priorities and performance measures
- Overseeing donor reporting, proposals, pitches and stewardship activity
- Improving CRM systems, data quality, forecasting and pipeline reporting
- Identifying and managing fundraising events and donor engagement opportunities
- Working across international teams to develop compelling donor communications
About you
You will be an accomplished philanthropy professional with strong knowledge of US giving and a proven record of managing major donor portfolios and generating significant income.
You will need:
- Substantial experience of US philanthropy, ideally within cultural heritage or a related field
- Evidence of personally securing major gifts
- Excellent relationship management and communication skills
- Strong leadership and team management experience
- Experience of donor reporting and compliance requirements
- Knowledge of CRM systems, ideally Salesforce
- A structured, organised and highly collaborative approach
- The confidence to work closely with senior leaders, Board members and influential stakeholders
- The ability and willingness to travel frequently to London and the United States
- Fluent written and spoken English
Candidates may be qualified by experience, and formal qualifications are not essential. Applicants must have the right to work in their country of residence, as visa sponsorship is not available.
About the organisation
The organisation is an international charity that works with artisan communities to protect and revitalise cultural heritage. Its programmes support traditional crafts, restore historic buildings and improve access to healthcare and education for artisans and their families.
Please apply with a CV and covering letter combined into one PDF document. Applications may close early if a high volume is received.
Other roles you may have experience of could include Director of Philanthropy, Head of Major Gifts, Head of Fundraising, Global Fundraising Director, Major Donor Manager, Development Director or Head of Development.
Please note this role is advertised by the recruitment agency acting for the client, NFP People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
The Head of Income Generation is a new and important leadership role within Stonewall Housing, created to grow and diversify our voluntary income and support the next stage of our development as a nationwide LGBTQ+ housing and homelessness charity.
Reporting to the Director of Development, you will lead the development and delivery of ambitious income generation plans, with a particular focus on significantly growing income from corporate giving and partnerships.
You will build on Stonewall Housing’s existing corporate relationships while identifying and securing new opportunities across the UK. This will include strategic and commercial partnerships, Charity of the Year relationships, corporate donations, corporate foundations, employee fundraising, sponsorship, cause-related marketing and other opportunities for businesses and their employees to support our work.
You will develop compelling partnership propositions, lead applications and pitches, build relationships with senior decision-makers and create opportunities that deliver sustainable income alongside wider value for Stonewall Housing and the LGBTQ+ communities we support.
Alongside your focus on corporate income, you will work across Stonewall Housing’s wider fundraising portfolio, contributing to the development and growth of individual giving, major donor fundraising, community fundraising and other voluntary income streams. You will identify opportunities for different areas of fundraising to complement one another and create meaningful pathways for supporters to deepen their relationship with Stonewall Housing.
This is a senior role that combines strategic thinking with hands-on income generation. You will be as comfortable developing an income strategy and managing a pipeline as you are writing an application to a corporate foundation, pitching a partnership, meeting a prospective supporter or developing a new fundraising opportunity.
Working closely with the Director of Development and colleagues across Stonewall Housing, you will help translate our services, impact and ambitions into compelling opportunities for funders, businesses, partners and supporters.
As this is a new role, you will have a significant opportunity to shape our approach, develop new income streams and build the systems, relationships and opportunities needed to support Stonewall Housing’s long-term sustainability and national impact.
Key responsibilities
Corporate giving and partnerships
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Lead the development and delivery of ambitious plans to grow and diversify Stonewall Housing’s corporate income across the UK.
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Generate income through corporate partnerships, corporate giving, Charity of the Year relationships, commercial partnerships, corporate foundations, employee fundraising, sponsorship and other forms of business engagement.
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Build and maintain a strong, diverse pipeline of prospective corporate supporters and partners.
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Research, identify and pursue new corporate fundraising opportunities that align with Stonewall Housing’s mission, values and strategic priorities.
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Secure new high-value and multi-year corporate partnerships that generate sustainable income and wider strategic value.
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Develop compelling and tailored partnership propositions that connect corporate priorities with Stonewall Housing’s services, impact and ambitions.
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Lead approaches, applications, pitches, presentations and negotiations with prospective corporate partners.
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Identify and submit high-quality applications to corporate foundations, corporate grant programmes and other business-led funding opportunities.
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Develop and submit strong Charity of the Year applications, pitches and presentations, supporting employee voting and engagement where required.
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Build trusted relationships with senior business leaders, corporate social impact and sustainability teams, corporate foundations, LGBTQ+ employee networks, employee resource groups and other key decision-makers.
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Develop commercial and cause-related partnerships that generate income, raise awareness and engage new audiences.
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Identify opportunities for sponsorship of Stonewall Housing’s events, campaigns, programmes and other areas of work.
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Develop opportunities for employees to support Stonewall Housing through fundraising, payroll giving, matched giving, challenge events, volunteering and other forms of engagement.
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Work with corporate partners to develop engaging fundraising activities and campaigns that inspire employee participation and generate meaningful income.
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Build strong, long-term relationships with existing corporate partners, identifying opportunities for renewal, increased investment and deeper engagement.
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Provide high-quality stewardship, communications and impact reporting that demonstrate the difference partners’ support makes.
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Work closely with colleagues to create meaningful opportunities for corporate partners and their employees to engage with Stonewall Housing’s work.
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Ensure volunteering, pro bono support and gifts in kind are developed as part of wider strategic relationships and, where appropriate, create pathways towards sustainable financial support.
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Represent Stonewall Housing at corporate events, networking opportunities, conferences, pitches and sector forums.
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Ensure prospective partnerships are subject to appropriate due diligence and align with Stonewall Housing’s values, ethical fundraising principles and commitment to LGBTQ+ communities.
Individual giving and wider fundraising
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Work across Stonewall Housing’s wider voluntary income portfolio to support the growth and diversification of sustainable income.
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Working collaboratively with colleagues across the Development team, develop and deliver plans to grow income from individual supporters, including regular giving, one-off donations, fundraising appeals and digital giving.
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Develop engaging supporter journeys that strengthen acquisition, engagement, retention and long-term support.
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Develop fundraising products, campaigns and activities that are accessible, engaging and capable of generating sustainable income.
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Identify opportunities to connect corporate engagement with individual giving, including employee donations, payroll giving, matched funding and workplace fundraising.
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Use supporter insight and fundraising data to improve engagement, retention and long-term value.
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Explore new and emerging income opportunities where these align with Stonewall Housing’s values, strategic priorities and organisational capacity.
Income strategy and development
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Work with the Director of Development to develop and deliver Stonewall Housing’s multi-year income generation strategy.
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Translate organisational priorities, service developments and evidence of impact into compelling cases for support and fundable opportunities.
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Identify opportunities to increase unrestricted and flexible income while maintaining a balanced and sustainable funding portfolio.
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Develop new fundraising products, campaigns and partnerships where there is clear potential for sustainable growth and positive return on investment.
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Maintain a strong understanding of the external fundraising environment, including emerging trends in corporate giving, responsible business, philanthropy and supporter engagement.
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Identify opportunities for collaboration with organisations and partners that share Stonewall Housing’s values and objectives.
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Ensure income generation activity supports Stonewall Housing’s organisational strategy, financial sustainability and ambitions for national impact.
Person specification
We know that excellent candidates may not meet every requirement listed below. If you are excited by the role and believe you have the skills, experience and potential to succeed, we encourage you to apply.
Essential experience
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Significant experience of working in a senior fundraising, income generation, development, partnerships or business development role, with responsibility for generating income and delivering against agreed targets.
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A strong track record of securing and growing income from corporate partners, businesses or other external organisations.
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Demonstrable experience of developing successful corporate relationships, from identifying and approaching prospective partners through to securing, managing and growing partnerships.
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Experience of generating income through a range of corporate opportunities, which may include strategic partnerships, commercial partnerships, corporate giving, Charity of the Year relationships, corporate foundations, sponsorship, employee fundraising or cause-related marketing.
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Experience of developing compelling funding propositions, partnership proposals, applications, pitches or presentations that have successfully generated income.
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Experience of building and maintaining effective relationships with senior stakeholders, funders, corporate partners and other external decision-makers.
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Experience of managing income targets, fundraising pipelines and financial forecasts, with the ability to assess progress, identify risks and prioritise opportunities.
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Experience of contributing to the development and delivery of fundraising or income generation strategies.
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Experience of working collaboratively with colleagues across different teams to develop funding opportunities, cases for support and partnership activity.
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Experience of providing effective line management, support and development to staff.
Desirable experience
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Experience of working across additional fundraising streams, such as individual giving, major donors, community fundraising, trusts and foundations or digital fundraising.
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Experience of securing high-value or multi-year corporate partnerships.
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Experience of submitting successful Charity of the Year applications or applications to corporate foundations and grant-making programmes.
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Experience of developing commercial partnerships, sponsorship opportunities or cause-related marketing campaigns.
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Experience of working with LGBTQ+ employee networks, employee resource groups or corporate inclusion networks.
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Experience of working within the LGBTQ+, housing, and/or homelessness, charity sectors.
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Experience of working within a growing organisation or developing a new area of fundraising activity.
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Experience of using a customer relationship management system to manage fundraising relationships, opportunities and income pipelines.
Essential knowledge
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Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people, or the ability and commitment to develop this knowledge quickly.
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Strong knowledge of corporate fundraising and partnership development, including current approaches to corporate giving, employee engagement, Charity of the Year partnerships and corporate social impact.
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Understanding of how to identify, cultivate, secure and steward corporate partners and other high-value supporters.
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Understanding of the principles of effective fundraising, including supporter and partner stewardship, relationship management and long-term engagement.
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Knowledge of effective income pipeline management, forecasting and performance monitoring.
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Understanding of the importance of generating sustainable and unrestricted income alongside funding for specific services and projects.
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Understanding of how effective communications, storytelling, evidence and impact reporting support fundraising and partnership development.
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Knowledge of ethical fundraising, due diligence and the importance of developing partnerships that align with an organisation’s mission and values.
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Understanding of equity, diversity and inclusion, and the importance of representing LGBTQ+ people and people with lived experience accurately, respectfully and without tokenism.
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Knowledge of relevant fundraising legislation, regulation and good practice, including the Fundraising Regulator’s Code of Fundraising Practice, data protection and responsible use of supporter information.
Essential skills and abilities
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Excellent relationship-building and networking skills, with the confidence and credibility to engage senior corporate stakeholders, funders, partners and supporters.
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A strong ability to identify opportunities, open new relationships and develop them into meaningful, sustainable partnerships.
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Excellent written communication skills, with the ability to develop persuasive funding applications, partnership proposals, cases for support, presentations and reports.
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Excellent verbal communication, influencing, negotiation and presentation skills.
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The ability to communicate Stonewall Housing’s mission, services and impact in a compelling and accessible way to a range of audiences.
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Strong strategic thinking skills, combined with a practical and delivery-focused approach.
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The ability to translate organisational priorities and service needs into compelling and fundable opportunities.
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Strong commercial and financial awareness, including the ability to develop income forecasts, manage targets and assess return on investment.
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The ability to develop and manage a strong pipeline of prospective partners and fundraising opportunities.
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The ability to use data, insight and evidence to inform fundraising decisions, monitor performance and identify opportunities for growth.
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Excellent organisational and project management skills, with the ability to manage multiple relationships, priorities and deadlines effectively.
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The ability to work independently, use initiative and take ownership of agreed areas of responsibility while working collaboratively as part of a wider Development team.
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The ability to lead, motivate and support colleagues, creating a collaborative and ambitious approach to income generation.
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Strong judgement, including the ability to assess potential opportunities, partnerships and risks through an ethical and values-led lens.
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The ability to build effective relationships across teams and bring colleagues together around shared opportunities and objectives.
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Confidence using digital communication, fundraising and relationship management systems, with the ability to learn new platforms and tools.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Substance Misuse, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave - 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
· BHSF health cash plan
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact Claire, our Director of Development, on claire[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.


The client requests no contact from agencies or media sales.
We're looking for a passionate and community-minded Digital Communities and Creator Fundraising Officer to help us grow our presence across the creator, gaming and digital communities’ space.
This is an exciting opportunity for someone who understands online communities and digital culture, and who can build meaningful relationships with content creators, contacts in the games industry and our supporters. You'll play a key role in delivering innovative fundraising campaigns, nurturing our online communities and helping to develop new opportunities that generate income and awareness for Samaritans.
Contract terms:
- £32,500 & £35,000 (FTE) per annum, plus benefits
- Fixed Term Contract (18 months)
- 35 hours per week (full time) – we will also consider part time or job share
- We are passionate about flexible working, talk to us about your preferences
- Hybrid, linked to our Ewell (Surrey) office
- We value meeting in person and working collaboratively. We work in person around 2 days or more per month
- 28 days annual leave, plus bank holidays (pro-rata)
What you'll be doing:
Reporting to the Events Fundraising Manager for Gaming and Streaming, you'll support the delivery and growth of creator-led and digital fundraising programmes. Working across fundraising, digital and marketing teams, you'll help engage supporters, strengthen community relationships and create exceptional experiences that inspire long-term involvement.
Whether you're moderating conversations in online spaces, supporting fundraising events, identifying new creators to work with or gathering insights to improve performance, you'll be at the heart of Samaritans' engagement with digital communities.
Key responsibilities:
- Deliver engaging fundraising campaigns and events for content creators, gamers and digital communities.
- Build and nurture relationships with supporters through online community management, social media engagement and tailored stewardship.
- Identify and engage new creator and community fundraising opportunities, including representing Samaritans at industry events.
- Use data, insights and supporter feedback to improve performance, grow income and enhance the supporter experience.
- Provide fundraising guidance and support to ensure supporters have a positive and compliant fundraising journey.
What you’ll bring:
Essential
- Experience in fundraising, community management or a similar relationship-focused role.
- Knowledge of creator, gaming or digital communities, with experience growing and engaging online audiences.
- Strong communication and relationship-building skills, both online and in person.
- Excellent organisation skills, with the ability to manage multiple priorities.
- A data-driven approach, using insights to improve performance and engagement.
- Confidence using digital tools and platforms, including Microsoft Office.
- Emotional resilience and the ability to work sensitively in a mental health-focused environment.
Desirable
- Experience in charity fundraising or supporter engagement.
- Knowledge of platforms such as Tiltify and creator-led fundraising.
- Experience representing an organisation at events, conventions or expos.
- Experience using CRM systems or databases.
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV. If you require adjustments at any stage of the recruitment process, please let us know.
Applications close: midnight on 31st August 2026
Shortlisted candidates will be contacted by 4th September
Online Interviews: 9th & 10th September
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Communities and Prevention Services
Job title: Head of Community and Prevention Services
Salary: £55,000 FTE
Hours: 30 – 37.5 hours
Contract Type: Permanent
Start date: ASAP
Reporting to: Chief Executive
Line Reports: x2 -3 (tbc)
Place of work: DENS locations in Hemel Hempstead/Some home working will be possible.
Overall Job Purpose:
As a member of the Senior Leadership Team, you will be instrumental in developing and driving forward DENS community and prevention services, during an exciting period for the charity, as we move into the new DENS Centre and relocate our Foodbank. As an ambassador both internally and externally, you will work collaboratively with the CEO and the wider leadership team to deliver DENS strategy and role model organisational values. With a focus on building and maintaining a strong network of external relationships, you will identify opportunities for growth and partnership working. You will be responsible for a diverse range of services in the community.
About You
You are a strategic and visionary leader with a solid background in the homelessness sector, a deep understanding of the challenges faced by the client community, and a firm grasp of safeguarding principles. With proven line management experience, you know how to motivate teams, coach peers, and foster a collaborative, high-performing culture. You excel at building strong external partnerships with local government and funders, using your exceptional interpersonal and communication skills to influence, negotiate, and champion DENS’s strategy. Highly organised and proactive, you bring strong project delivery skills to drive service innovation, such as leading the long-term development of the new DENS Centre, while remaining deeply committed to equity, diversity, and DENS’s mission to help rebuild lives.
How to apply
Read the full Job Description & Personal Specification.
If you match our criteria:
· Fill in the DENS Application Form including your Supporting Statement
· Closing date for receipt of applications is 9am 11th August 2026
· We may interview, and offer the role to a suitable candidate before the deadline
We will not accept a general CV for this role
Please advise us should you require adjustments to be made for you at interview.
Please advise us should you require adjustments to be made for you at interview.
Extra info re benefits……
Why join DENS?
You’ll be part of a supportive, friendly, and dedicated team of fundraisers who foster a collaborative "One Team, One Goal" culture. We value and celebrate every member's contribution, ensuring you thrive in our positive working environment. Enjoy flexible working arrangements that support your work-life balance, along with ongoing training and development to enhance your skills. Your fundraising efforts will directly contribute to creating positive change and making a lasting impact in our community.
Benefits include:
- 25 days or equivalent annual leave, excluding Bank and Public Holidays
- One additional day of annual leave after each 5 years’ service, up to 3 days.
- Flexible working environment
- Medicash plan, including Virtual GP, some dental and optical cover
- Employee assistance programme – 24/7 mental health support helpline
- Blue Light Card discounts
- Professional development and training, including on-going access to e-learning platform
- Staff Networks, Wellbeing Days and whole team events
- One day to volunteer for DENS or another organisation
- NEST pension scheme
About DENS
Our aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives, secure and maintain a long-term housing option and be an active member of their community.
We ensure individuals have access to temporary and short-term accommodation, and individuals and families have access to emergency food and provisions. We provide a range of services so that people can develop the resilience, skills, and confidence to take the next step in their lives.
To help rebuild the lives of vulnerable people in Dacorum who are facing homelessness, poverty and social exclusion.



The client requests no contact from agencies or media sales.
Hybrid – within commuting distance of one of our campuses in Beckenham, Blackburn, Birmingham, Bradford, Bristol, Doncaster or Redcar
Lead communications and engagement for a nationally influential organisation transforming teacher and leader development.
About us
The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system.
About the role
The National Institute of Teaching is looking for an exceptional Head of Communications and Engagement to lead how we tell our story, build our reputation and deepen our relationships across the education sector. Guided by our belief that teaching is a fundamental societal good, a privilege and a responsibility, this is a senior, strategic role at the heart of an ambitious organisation working to improve the quality of teacher and leader development at system level. You will shape a clear and compelling organisational narrative, lead integrated communications and engagement activity, and act as the NIoT’s main link with the press, ensuring our voice is credible, consistent and influential with schools, trusts, policymakers, partners, funders, journalists, the media and the wider public.
You will bring outstanding judgement, creativity and communication expertise, with the ability to translate complex ideas into messages that move people to understand, trust and act. Working closely with the Executive Director of Partnerships, the CEO and senior colleagues across research, programmes, recruitment marketing, impact and policy, you will help position the NIoT as a distinctive, evidence-informed and school-led organisation with growing national reach and influence.
This is a hybrid role, with an expectation that the postholder will work from the office at least once a fortnight, and more frequently where required to meet business needs. The role also involves national travel, which may include overnight stays.
What we’re looking for:
- A senior communications and engagement professional with significant experience of strategic leadership, ideally in education, public policy, charity, higher education or another mission-led environment.
- Exceptional written, verbal and editorial skills, with a talent for conveying complex, evidence-informed ideas clearly, accurately and compellingly for different audiences.
- Proven ability to develop organisational narratives, lead brand and reputation activity, and maintain clear, consistent messaging across channels and teams.
- Strong PR and press experience, including media relations, journalist engagement, press office processes, handling enquiries, drafting press statements and identifying proactive opportunities to build profile and influence.
- The confidence and credibility to advise senior leaders, influence colleagues, manage sensitive issues and represent the organisation externally.
- A collaborative, values-led leader who can build a high-performing team, strengthen ways of working and support colleagues to communicate with clarity and confidence.
- A commitment to inclusive, accessible and audience-centred communications that help the NIoT reach diverse school communities and national audiences.
Key benefits
- Generous annual leave – 27 days’ holiday a year (plus 8 bank holidays), rising to 33 days after five years’ service.
- Flexible working – we offer flexible start and end working times, with hybrid working in place for all roles.
- Pension – entry to the Local Government Pension Scheme.
- Salary sacrifice schemes – we offer salary sacrifice schemes for bikes, cars and tech!
- Lifestyle benefits – we offer discounts on gyms, cinema, retail and much more!
- Parenthood leave – we offer above the statutory minimum for maternity, adoption and paternity leave.
- Working environment – we have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
- Support – our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
- Development – we fully support the development of our staff and ensure that you have a high level of continuous professional development.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
For more information and to apply, please visit our vacancies page.
Closing date: 31 August 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
As a condition of employment, this post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and an Occupational Health Check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraising & Engagement Manager
Salary: £45,000
Location: Twickenham, London (hybrid working: four days office-based, one day remote)
Contract: Full-time, Permanent
About Harlequins Foundation
Harlequins Foundation uses the power of sport to improve the lives of people across communities. Working with individuals of all ages and backgrounds, the Foundation delivers programmes that promote physical wellbeing, mental health, education, inclusion and personal development. Through its work, the Foundation creates positive opportunities, tackles inequalities and helps people reach their full potential.
As the Foundation continues to grow its reach and impact, this is an exciting opportunity to join at a pivotal stage and help shape the future of fundraising and supporter engagement.
About the Role
This is a senior fundraising leadership role with the opportunity to make a lasting impact on the future sustainability of the Foundation. Reporting to the Head of Foundation, you will lead the development and delivery of an ambitious income generation and supporter engagement strategy, driving growth across Individual Giving, Major Donors and Trusts & Foundations.
Many of these income streams are still developing, making this an ideal opportunity for an entrepreneurial fundraiser who enjoys building new opportunities, shaping strategy and delivering sustainable growth. You will play a key role in developing long-term supporter relationships, strengthening the Foundation's fundraising infrastructure and increasing engagement with donors, ambassadors and stakeholders.
This role would suit an accomplished relationship-builder who combines strategic thinking with hands-on delivery and is passionate about creating meaningful supporter experiences that drive long-term impact.
Key Responsibilities
- Lead the development and delivery of the Foundation's fundraising and engagement strategy.
- Build and grow income streams across Individual Giving, Major Donors and Trusts & Foundations.
- Develop fundraising pipelines, targets and performance frameworks to support sustainable income growth.
- Cultivate, solicit and steward major donors and high-net-worth supporters.
- Develop tailored engagement plans and exceptional supporter journeys to maximise donor retention and giving.
- Lead and oversee trust and foundation fundraising, including funding applications, reporting and funder stewardship.
- Provide strategic oversight of marketing and communications activity, ensuring alignment with fundraising objectives.
- Strengthen the Foundation's case for support and develop compelling fundraising communications and storytelling.
- Build and engage a network of ambassadors to expand awareness, advocacy and supporter engagement.
- Use data, insight and technology to improve fundraising performance and supporter engagement.
- Explore innovative approaches, including digital tools and AI, to enhance fundraising effectiveness.
- Work collaboratively with colleagues, trustees and external stakeholders to maximise fundraising opportunities.
Key Requirements
- Proven experience in a senior fundraising role with a track record of delivering income growth.
- Strong experience in one or more of the following areas: Major Donors, Individual Giving, Trusts & Foundations or high-value fundraising.
- Experience developing or scaling fundraising functions within a growing organisation.
- Excellent relationship management and stakeholder engagement skills.
- Strong understanding of supporter stewardship and fundraising best practice.
- A strategic mindset with the ability to translate ambition into delivery.
- Outstanding communication and storytelling skills.
- Entrepreneurial, proactive and comfortable working in an evolving environment.
- Data-driven with strong analytical and decision-making abilities.
Our Commitment to Inclusion
The Harlequinns Foundation is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital staus or pregnancy and maternity.
Please note: we will be reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible, as interviews may be arranged before the closing date.
Delivering programmes in our communities that primarily support young people to develop the essential skills, enabling success on and off the pitch.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Head and neck cancer is one of the fastest-rising cancers in the UK, now affecting around 14,000 people every year — the 5th most common cancer among men, 7th overall, and the fastest growing among young people. Too often, symptoms are missed or misunderstood, and more than half of cases are diagnosed at a late stage. That means compromised survival rates, more invasive treatment, and a recovery that can mean a new way of eating, speaking and living.
Oracle Head & Neck Cancer UK exists to change that story. We work to prevent cancers where possible, drive earlier detection, and make sure people have clear information, support and guidance through and after treatment — so nobody has to cope in silence or confusion. We also fund groundbreaking research and collaborate across the sector to maximise our impact for patients.
As the only national charity dedicated to head and neck cancers, we're moving in an exciting new direction — and we have a unique opportunity to build an organisation that delivers maximum impact for patients and their families, while staying true to our roots.
The Role
We're looking for a Trusts, Foundations and Corporate Fundraiser to join our small, ambitious team. You'll bring specialist experience securing income from trusts, foundations and corporate partners, and you'll be confident building a robust funding pipeline and reporting on project delivery to funders.
We are looking for someone adaptable and hands-on, willing to engage fully with the breadth of activity a small charity requires. We are committed to pushing boundaries on behalf of our patient community, and we value candidates who demonstrate innovative thinking and the confidence to act on opportunities as they arise.
We offer a competitive salary and remote working, as well as a generous annual leave allowance and professional development and mentorship opportunities.
How to Apply
To apply, please submit your CV and a supporting statement of no more than 2 sides each. The statement must clearly demonstrate your relevant experience and how you meet the person specification set out in the full job description attached.
Equal Opportunity Employer
We welcome applicants from diverse backgrounds and are committed to creating an inclusive workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are partnering with a community-driven social welfare organisation to appoint a Head of Income Generation to drive the charity’s voluntary income streams.
This role will shape and deliver a multi-year income strategy across Trusts, Corporate, Philanthropy and Public Fundraising, while partnering with the organisation to oversee high-value bids, tenders and funder relationships that translate into real social impact. This role carries senior leadership responsibility, Board level reporting and the chance to shape long term organisational sustainability.
Key duties include:
- Lead and deliver a multi year income and engagement strategy across all major income streams.
- Own income targets, pipelines, forecasts and risk management to drive financial sustainability.
- Oversee high value bids, tenders and funder stewardship with evidence led, outcome focused applications.
- Direct communications, marketing and engagement to strengthen reputation and supporter confidence.
- Build and drive a fundraising culture through collaboration and compelling cases for support.
- Provide senior leadership, Board level reporting and team management to ensure high performance and accountability.
You’ll bring:
- Proven success securing significant trust, grant and philanthropic income.
- Experience delivering income strategies that generate net financial contribution.
- Strong analytical, forecasting and risk management capability.
- Credibility with senior stakeholders and funders.
- A resilient, strategic, impact driven mindset.
- Commitment to kindness, integrity, inclusion and lived experience leadership.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Head of Financial Accounting
£65,000 - £70,000
Permanent | Full-time
Fully Remote Working
Our client is a globally recognised organisation with operations across multiple countries and a strong reputation for delivering meaningful impact worldwide. As part of an exciting period of development and continuous improvement, they are looking to appoint an experienced and technically strong Head of Financial Accounting to lead financial accounting, statutory reporting and audit activities across the organisation.
This is an excellent opportunity for a qualified accountant with a strong audit and financial reporting background to take ownership of a broad remit, lead a high-performing team and play a key role in strengthening financial control, governance and compliance.
Key Responsibilities
- Lead financial accounting policies, processes and controls, ensuring compliance with UK accounting standards and other relevant international reporting requirements.
- Oversee the preparation and review of annual statutory accounts and financial statements, ensuring accuracy, completeness and compliance with legal and regulatory requirements.
- Lead the planning, preparation and delivery of annual external audits, managing relationships with auditors and driving continuous improvement through audit action plans.
- Provide expert technical accounting guidance across the business, embedding best practice and supporting the development of finance teams.
- Oversee quarterly balance sheet reviews, ensuring the accuracy and integrity of financial data and implementing corrective actions where required.
- Support governance and reporting requirements, including contributions to senior leadership, board and committee reporting.
- Manage and develop the Financial Accounting team, fostering a culture of accountability, collaboration and continuous improvement.
- Review and oversee key tax compliance activities, including VAT and other statutory reporting requirements.
- Partner with finance, operational and project teams to ensure financial accounting implications are considered in strategic initiatives and organisational change programmes.
Who Are We Looking For?
- ACA qualified accountant (or equivalent) with a strong technical accounting background.
- Previous experience gained within a leading audit practice and/or a large, complex organisation.
- Extensive knowledge of UK GAAP and statutory reporting requirements.
- Proven experience leading external audits and managing auditor relationships.
- Strong leadership and people management skills, with a track record of developing high-performing teams.
- Excellent analytical and problem-solving abilities with the confidence to interpret and communicate complex accounting matters.
- Strong stakeholder management skills, with the ability to influence and build relationships across all levels of an organisation.
- Experience of improving financial processes, controls and reporting frameworks.
- Advanced Excel and financial systems knowledge.
If you are a technically strong financial accountant looking for a leadership role where you can drive best practice, influence senior decision-making and lead a high-performing team, we would be delighted to hear from you.
We're looking for a hardworking and resilient Head of Compliance and Building Safety to join our Central Service Team located in head office.
£75,000.00 per annum, working 35 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Head of Compliance and Building Safety will lead the strategic management and operational delivery of Look Ahead's compliance functions, encompassing Building Safety, Fire Safety, Gas Safety, Water Hygiene, Lift Safety, Electrical Safety, and Asbestos Management. This role ensures that all statutory and regulatory obligations are met with excellence, and that services are delivered to the highest standards of quality, value, and customer satisfaction.
The Head of Compliance and Building Safety will lead the procurement and delivery of compliance inspections, testing, and remedial work programmes, ensuring timely, high-quality outcomes.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Lead, develop and coach the Compliance and Building Safety team to deliver high-quality, customer-focused services.
- Oversee statutory compliance across building safety, fire, gas, water hygiene, lifts, electrical systems, and asbestos.
- Manage service contracts and remedial works, ensuring value for money, regulatory compliance, and minimal disruption to residents.
About you:
- High level of communication skills both written and verbal.
- Highly motivated.
What you'll bring:
Essential:
- Extensive knowledge and expertise of Health and Safety Regulations and including in gas servicing, asbestos management, mechanical and electrical compliance requirements, and other relevant regulations and standards within housing portfolios and fire safety for compliance.
- Proven ability to conduct regular compliance audits and examine housing operations for adherence to regulations and prepare comprehensive assurance reports.
- High level proficiency in managing compliance-related risks by staying updated on regulatory changes and industry best practices.
- Strong experience in developing and implementing robust compliance policies and procedures that align with regulatory requirements and organisational goals.
Desirable:
- Recognised qualification building construction, Chartered Member of the Institution of Occupational Safety and Health (CMIOSH). A property/building related specialism MCIOB, MRICS, BIFM, MIFSM or Health & Safety. Building Related Degree is desirable.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
This is an exciting leadership opportunity for an experienced people manager who is passionate about developing high-performing teams and delivering sustainable income growth. Working alongside the Head of Fundraising, who provides regional strategic leadership, you'll take the lead on the day-to-day management, coaching and development of a team of Community Fundraisers, creating an environment where people can thrive, perform at their best and deliver exceptional supporter experiences.
You'll play a key role in translating strategy into action, empowering your team to grow income, deepen supporter engagement and maximise opportunities across communities throughout Scotland. Combining strong people leadership with commercial awareness and relationship-building skills, you'll help drive performance while ensuring supporters, volunteers and partners receive an outstanding experience.
In this role, you'll:
- Lead, coach and develop a team of five Community Fundraisers, providing clear direction, support and motivation to help them achieve their goals.
- Embed a high-performance, collaborative and supporter-focused culture across the team.
- Support the Head of Fundraising in delivering regional fundraising plans and priorities across Scotland.
- Monitor team performance against targets, using data and insight to identify opportunities and address challenges.
- Drive income growth by supporting your team to maximise fundraising opportunities and build strong supporter pipelines.
- Manage budgets, resources and workloads effectively to ensure activity delivers strong return on investment.
- Support the delivery of fundraising campaigns, events and community fundraising activity.
- Build and maintain strong relationships with donors, volunteers, community groups, schools, faith organisations, corporate partners and internal stakeholders.
- Work collaboratively with colleagues across Philanthropy, Partnerships, Legacy and In Memory to maximise fundraising opportunities and supporter engagement.
What we're looking for
- Proven experience leading, coaching and developing teams to achieve ambitious goals.
- A passion for people leadership, with the ability to inspire, motivate and bring out the best in others.
- Experience of driving income growth, sales performance or commercial results through a team.
- Strong performance management skills, with confidence using data, KPIs and insight to inform decisions.
- Excellent relationship-building and stakeholder management skills.
- Experience managing budgets, resources and competing priorities.
- Strong communication and influencing skills.
- A supporter, customer or donor-focused mindset with a commitment to delivering excellent experiences.
Please see full job description here
Application & Interview Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: Sunday 16th August 2026
Salary:£38,007 - £42,230
Contract: Permanent, Full time
Based: Homebased role in Scotland with occasional travel for team meetings.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Additional Information
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Marie Curie provides a better end of life for more people, whatever the illness.

The client requests no contact from agencies or media sales.