Impact and insights manager jobs

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Homelessness is rising fast across Britain, and we are seeing unprecedented demand for our services. At this critical time, we are looking for a talented, experienced News and Media manager to help raise the public and political profile of homelessness, to shine a light on the human impact, and to show how Crisis is working to help people rebuild their lives and leave homelessness behind.

Location: London office based. Working from home is an option in line with Crisis’ Hybrid working policy (you will be required to work from the London office twice a week)

About the role

As News and Media Manager, you will lead a hard-working and experienced team of media experts to bring to life Crisis’ work, using print, digital and broadcast journalism to advocate for the solutions needed to tackle homelessness and inspire the public, businesses and politicians to join our mission to end homelessness for good. You will oversee the development and delivery of high-profile media and communications campaigns, including our annual Christmas appeal, and help to build our brand.

With homelessness at record levels there has never been a more critical time to join Crisis and ensure tackling homelessness is firmly on the news agenda.
About you

You will have significant experience of working in a challenging, fast-paced news and media environment to secure high-profile coverage. You will also have experience of leading and managing individuals or teams and motivating people to achieve objectives and overcome setbacks. The ability to navigate competing priorities and influence senior internal and external stakeholders is essential.

To be successful in this role, you will be able to demonstrate excellent knowledge and experience of working with the media to help secure policy change at a national government level, demonstrate ability to secure high profile consumer media to support income generation and have proven experience when it comes to handling reputational risk. You will also have exceptional news sense, with the ability to take a creative approach when seeking out new media opportunities.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• Full list of benefits available on website

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd March 2026 at 23:59

Interviews will take place at Universal House, 88-94 Wentworth St, E1 7SA, on Monday 30th March and Wednesday 1st April

Interview process: Competency-based interview and interview task

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

We're looking for an External Affairs Manager to help strengthen our reputation, deepen our stakeholder relationships, and ensure our voice shapes the national conversation on housing and social impact. If you're politically astute, energised by stakeholder engagement, and passionate about making a meaningful difference, this is your opportunity to be right at the heart of a major organisational transformation. This is a role with real influence and visibility-your work will directly support the mission to become a truly resident-focused organisation.

What you'll be doing

• Lead public affairs and stakeholder engagement programme, ensuring that MPs, Councillors, London Assembly Members and other key influencers are informed, engaged and inspired by our work.
• Build trusted relationships with political stakeholders, acting as a credible, proactive and responsive partner.
• Monitor the political environment and provide expert political insight, risk assessment and strategic briefings to senior leaders.
• Shape policy positions that clearly articulate priorities and social purpose.
• Work closely with colleagues across our Corporate Affairs and operational teams to ensure we respond to casework effectively and show up brilliantly for all stakeholders.
• Support media and incident responses when needed and contribute to the out-of-hours rota.
• Represent the organisation within key sector networks, ensuring we remain an active and collaborative voice.

The successful candidate will be able to demonstrate the below:

• Experienced in public affairs, government relations or political engagement, ideally in a complex or regulated environment.
• Politically aware, with a strong understanding of the UK political landscape.
• A clear, confident communicator able to brief, influence and advise senior leaders.
• Experienced in stakeholder engagement for a range of stakeholders at various levels
• Skilled in managing casework, preparing political briefings and translating developments into actionable business insights.
• Highly organised, collaborative and motivated by social purpose.
• A strategic thinker with excellent judgment and the ability to anticipate reputational risks.
• Digitally savvy, adaptable and comfortable working in a fast-moving environment with media and political scrutiny.
• Experienced in Media Relations, Crisis Communications, Resident Communications and Public Consultations, Town Halls.

If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience as they are looking to hold interviews ASAP. Do get in touch if you would like more information.

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Supporter Engagement and Giving Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Supporter Engagement and Giving Manager 

England South 

£42,323 per annum (pro rata for part time) 

Ref: 133REC 

Full time 37.5 hours per week – we are happy to talk flexible working 

Base: Walk Wheel Cycle Trust hub in Bristol with the flexibility to work from home  

Contract: Permanent 

ABOUT THE ROLE 

Team: Strategy and Engagement / Fundraising and Supporter Engagement 

As the Supporter Engagement and Giving Manager, you will help our organisation raise steady and reliable income at an exciting time, as we embed our new brand and five-year strategy. Your main role is to build strong relationships with our donors and to give them an excellent experience. This work is essential to ensure our Supporter and Giving Programme continues to bring in the donations we need to maximise our impact. 

You will lead the work to grow our donor community, managing a team of officers to deliver appeals, campaigns and stewardship activity. You will also look for new ways to connect with supporters and increase engagement across multiple communication channels. 

What You’ll Be Doing 

• Lead the team to deliver the planned programme of work across acquisition, retention and stewardship
• Create and run a clear stewardship programme across all platforms to increase the long-term value of our supporters.
• Organise and manage the schedule of all communications sent to donors and subscribers, ensuring alignment with our new brand and strategic priorities
• Plan and deliver campaigns and appeals across print, digital and telephone channels that engage and inspire our supporters and drive income. 

This role is ideal for someone who enjoys leading and developing a team to achieve shared goals and deliver high-quality fundraising campaigns.  You’ll thrive on collaboration and have confidence delivering and optimising multi-channel campaigns including digital. Motivated by results, you’ll enjoy testing new ideas, using insight to improve performance and driving innovation in supporter engagement. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Strong experience in managing a giving programme using both direct mail and digital channels.
• Experience in managing staff and supporting their development.
• A proven track record of creating and delivering  fundraising campaigns.
• Good understanding of fundraising principles, including donor engagement, recruitment, and retention. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 29 March 2026
• Interviews will be held via Microsoft Teams during the week of 08 April 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process. 

Our Values 

• We are always learning
• Championing equity
• Taking ownership
• Delivering together 

Reporting to: Head of Communications & Individual Giving
Location: Hybrid, minimum 40% in office in Welwyn Garden City

Principal responsibilities and duties

Budget Management

• With the Head of Comms & Individual Giving, set annual budgets and programmes of activity, actively monitoring performance against these and adapting approach as necessary
• Plan, monitor and control expenditure as appropriate and manage income against set budget, KPIs; providing regular revised projections and narrative for the Senior Leadership Team and trustees as required
• Analyse individual giving performance, reporting as required and using the results to improve practice, including evaluation of cost effectiveness and sustainability

Communicating and building relationships

• Cultivate and steward meaningful relationships with individual donors to maintain their engagement and support and ensure a stable and growing donor base
• Create compelling fundraising materials and appeals targeted at individual donors
• Provide excellent donor stewardship through timely acknowledgement of gifts, personalised communication and recognition efforts.
• Develop and deliver a plan of regular communications for recurring givers and high-value donors
• Represent the charity at Willow or third-party events, to promote fundraising products and talk to potential supporters about ways they can get involved
• Manage relationships with suppliers, agencies and partners

Programme Development

• Conduct regular reviews of income streams and put recommendations into action
• Work with other members of the fundraising team to develop a successful stewardship programme across all supporter types
• Develop and execute strategies to solicit and secure donations from individual donors across various online and offline channels
• Promote and manage our in-memory products, enabling donors to remember their loved ones whilst supporting Willow
• Develop a regular giving programme, executing strategies to acquire, retain, and upgrade individual donors
• Grow our legacy programme and increase the number of people leaving a gift to Willow
• Develop our digital fundraising programme, bringing more supporters online

Data management

• Utilise the charity database (RE NXT) to track donor interactions, manage gift processing and generate reports for analysis and decision making
• Work with the Finance Team, Data & Insight Officer and Supporter Care Officer to ensure accurate data recording
• Use data to identify areas of prospective growth and build plans to deliver these
• Adopt a data-led fundraising approach, segmenting data and using supporter journeys to maintain engagement and speak to people about the right products for them
• Monitor donor attrition and implement measures to mitigate disengagement

Additional

• Build excellent working relationships with colleagues across the organisation, creating processes that support efficiencies and collaborative working
• Work with office volunteers to ensure administrative or support tasks are completed in a timely manner
• Keep up to date on developments and trends in fundraising and the charitable sector, and apply these learnings to improve our offering
• Keep up to date and comply with fundraising, GDPR and other relevant legislation,codes of practice and good standards
• Willingness to work flexibly with occasional work outside of core hours
• Undertake any other tasks as required in the interest of the charity

Person Specification

Experience

• Experience working in individual giving fundraising with an excellent working knowledge of donor recruitment, retention and development
• Experience of designing supporter journeys that engage, retain, and inspire donors
• Experience of preparing and managing annual plans and budgets
• Proven project management experience, including design, print and mailing processes
• Experience of working with a CRM system (we use RE NXT) and digital fundraising tools
• Experienced in using data and insight to inform decisions and optimise activity

Knowledge

• Knowledge of fundraising laws and regulations in relation to data protection and compliance
• Knowledge of the Fundraising Regulator and Institute of Fundraising Code of Practice

Skills

• Proven ability to write engaging copy and compelling fundraising asks for different audiences across varied communication channels
• Effective organisational skills and ability to manage time and prioritise work
• Ability to work quickly and accurately under pressure
• Analytical and able to adopt a data-led fundraising approach
• Excellent IT skills including use of a CRM database for both maintenance and interrogation purposes, including data segmentation and reporting

Personal qualities

• A pro-active, self-starter who is comfortable working alone but can also be a team player
• Motivated and target driven
• Personable with excellent ability to engage with supporters and stakeholders with diplomacy, discretion, tact and persuasiveness
• Ability to have a hands-on approach, adapting as necessary to carry out tasks

General

• Hybrid working, with a minimum of two days per week in the office in Welwyn Garden City
• 25 days annual leave, increasing with service, plus bank holidays and discretionary Christmas leave
• Holiday purchase scheme
• Stakeholder pension with matching contributions up to 5%
• Occupational sick pay
• Life Assurance cover of 3 x salary
• Flexible working patterns where appropriate for the role
• Employee Assistance Programme
• Access to financial advice and employee discounts

We are currently looking for a  Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract.

You will lead the strategic planning and operational delivery of the Southbank Centre’s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations.

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please head to our webpage to find the original advert

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Key Responsibilities

• To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets.
• To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded.
• To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments.
• To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection.
• To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre’s core values and reputation.

Skills & Experience

• Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance.
• Experience leading teams and coordinating cross-functional stakeholders, including but  not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes.
• Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation.
• Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements.
• Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones.
• Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure.
• Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments.

Benefits

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:​​​​​​​

• A min 5%  pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays
• Hybrid working model depending on operational requirements
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for SC events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: Wednesday 18th March, 12pm

This application process will consist of 3 stages: Application, 1st interview and Assessment Centre (presentation task & interview).

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.

Role Summary

As a University Partnership Manager at upReach, you will play a vital role in securing and growing high-impact partnerships with universities committed to social mobility.

Reporting to the Head of Partnerships within the Income Generation and External Engagement team, you will be responsible for developing new strategic relationships, championing our partners' voices across upReach, and working closely with our Programmes Team to oversee a portfolio of university partners. You’ll lead stakeholder engagement, take ownership of partnership outcomes and work collaboratively across upReach with our marketing, impact and programme teams.

Core Responsibilities

You will play a critical role in advancing upReach’s mission by generating income and leading upReach’s University Partnerships strategy. Creating life-changing opportunities for our Associates through high-impact university partnerships. You will be directly supporting the organisation's strategic priorities: driving sustainable income growth, enhancing programme impact and expanding our reach as a national charity.

Given the expansive and dynamic nature of this role, the list of responsibilities is not exhaustive, but provides a clear overview of your primary areas of responsibility, ownership and impact.

The core responsibilities include:

Develop and Secure New Strategic University Partnerships

• Proactively identify, cultivate, and convert a pipeline of four and five-figure prospective university partners aligned with upReach’s mission and strategic goals.

• Lead high-quality prospecting and relationship-building activity, targeting income-generating partnerships that also deliver high-impact opportunities for Associates.

• Build strong relationships with key contacts at potential partners, including senior stakeholders within widening participation, employability, and careers teams, through regular in-person and virtual meetings.

• Deliver compelling, insight-driven proposals and presentations tailored to organisational priorities and demonstrating mutual value.

Stakeholder Representation and Engagement

• Act as a visible representative of upReach at key partner events, conferences, and roundtables, building relationships, showcasing our impact, and raising our external profile.

• Leverage social media strategically to spotlight partnership activity, amplify success stories and demonstrate the value of our partnerships in real time.

• Respond swiftly and professionally to partner and prospective partner requests, ensuring timely, accurate information and follow-up.

• Capture, report and disseminate key themes and insights from partner feedback, helping to inform decision-making and continuously improve the partnership experience.

Monitor and Grow Existing University Partnerships

• Responsibility for a portfolio of upReach’s existing university partners, ensuring effective stewardship of the day-to-day relationship with high satisfaction, sustainable renewal and growth.

• Set and monitor partnership goals and OKRs, leading regular reviews and performance reporting.

• Identify opportunities to deepen and broaden engagement with existing partners, including expanding partnership activities.

• Collaborate with the Student Attraction and Programme teams to engage the university in identifying & promoting the programme.

• Working closely with upReach’s Programme teams to ensure partnerships and programmes are delivered to a high standard.

• Lead on university partnership health reviews and mid-year partner reviews to ensure any issues are dealt with effectively, promptly and collaboratively.

Partnership Visibility and Impact

• Collaborate closely with Marketing & Communications to co-create high-quality content and campaigns that showcase our strategic partnerships through university guides, case studies, thought leadership, social media, and joint events.

• Lead on impact reporting for your partnership portfolio, using both data and compelling stories to evidence the outcomes of the partnership and drive continued engagement.

• Proactively identify and deliver opportunities for partners to amplify the voice of upReach; through our external events, fundraising opportunities and sharing social-media collateral that promotes our work.

Cross-Functional Collaboration and Innovation

• Collaborate with the Finance team to ensure timely and accurate invoicing and contracting for all University partnerships, supporting effective financial management.

• Maintain up-to-date and accurate records of partnership activity using upReach’s internal CRM and systems, enabling effective reporting, forecasting and stewardship.

• Uphold the organisation’s legal and ethical obligations, including data protection, charity law, and compliance with all relevant regulatory requirements.

• Manage and support a rotation of the Future Charity Leaders Programme, providing guidance, feedback, and development opportunities.

• Meet monthly with University Leads (the Programme Coordinator responsible for day-to-day university activities) to set partnership priorities, monitor stakeholder KPIs (onboarding, engagement), and deliver updates to universities.

• Contribute to the achievement of income targets aligned with upReach’s strategic goals, identifying and progressing opportunities to drive revenue growth.

• Engage fully in the annual appraisal process, setting ambitious, SMART objectives that align with organisational priorities and your personal development.

Skills and Experience

The ideal candidate for the University Partnerships Manager should display these behavioural skills:

• Strong track record of relationship-building, influencing, and delivering high-quality engagement with a range of stakeholders, ideally including senior university professionals.

• Excellent organisational and project management skills with the ability to manage multiple priorities and deadlines autonomously.

• Confident and pragmatic decision maker in a fast-paced environment, with an understanding of when to escalate situations and seek input appropriately.

• Proven ability to develop and implement partnership or engagement strategies that strengthen collaboration and deliver shared goals.

• Collaborative team player with experience supporting and working across diverse teams to deliver shared objectives.

• Excellent written and verbal communication skills, including confidence in preparing and delivering presentations and reports.

• Proficient in using CRM or data management systems to track engagement, manage pipelines, and generate actionable insights.

• Experience measuring and reporting on partnership impact, engagement, or value creation.

Desirable:

• Experience in university partnerships, fundraising, account management, or stakeholder engagement.

• Understanding of widening participation, employability, or student success strategies within a higher education setting.

• Experience collaborating with marketing or communications teams to create joint campaigns, content, or case studies that drive engagement.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Wednesday 18th March at 12pm.. 

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

The Sophie Lancaster Foundation was established by Sylvia Lancaster following the murder of her daughter Sophie in a hate crime motivated by prejudice against alternative subcultures. What began as a grassroots response has grown into an internationally recognised charity working across education, community engagement, research and advocacy to challenge prejudice and prevent hate crime.

We work with schools, young people, community groups and institutions to increase understanding of alternative cultures and to promote respect, inclusion and safety for those who may be marginalised because of identity or appearance.

We are looking for a Chief Executive Officer to lead the organisation through its next stage of development.

The CEO will provide strategic and operational leadership, working closely with the Board of Trustees to ensure the organisation remains sustainable, impactful and true to its mission. The role involves leading a small team, strengthening partnerships, overseeing programmes and securing income through grants, trusts, partnerships and other funding sources.

Key responsibilities include:

• Developing and delivering the organisation’s strategic plan
• Leading and supporting a small staff team
• Maintaining effective governance with the Board of Trustees
• Building partnerships and representing the organisation publicly
• Overseeing programmes and ensuring impact is measured and evidenced
• Leading fundraising and ensuring long-term financial sustainability
• Ensuring safeguarding, compliance and strong organisational management

We are looking for someone with:

• Senior leadership experience in the charity, education, community or social justice sectors
• A track record of strategic development and organisational growth
• Experience securing funding and managing organisational budgets
• Strong communication and partnership-building skills
• A clear commitment to equality, inclusion and social change
• Knowledge of alternative subcultures preferably gained from lived experience

Bring clarity, confidence and control to finance that powers social change.

Are you an experienced charity finance professional who enjoys turning numbers into clear, useful insight? Do you want your work to support an organisation empowering young women to thrive?

You Make It (YMI) is looking for an experienced Freelance Finance Manager to oversee our finance function and ensure strong financial management, reporting and controls across the organisation.

Working closely with our Founder CEO, Treasurer and team, you will play a vital role in maintaining YMI’s financial health, strengthening accountability and ensuring we remain funder-ready as we continue delivering life-changing programmes for young women.

This is an ongoing freelance role (approximately 15 hours per month), designed to sit alongside your other clients or commitments.

About You Make It

You Make It (YMI) is an award-winning East London charity, established in 2011. We empower unemployed / under-employed young working-class, racialised women to succeed in the social, cultural and economic life of London. 

We do this by brokering access to people, knowledge, networks and experiences that inspire confidence, focus and ambition. Our team, partners and supporters are united by a commitment to creating long-term, meaningful change.

Key Details

• Contract: Ongoing freelance (~15 hours per month)

• Day Rate: £250–£350 (inclusive of VAT and expenses), depending on experience and VAT status

• Location: Home-based with occasional London meetings

• Start Date: ASAP

• Reporting to: Founder CEO

• Financial Year End: 31 March

Why Work With Us?

Purpose-Driven Work: Your expertise directly supports life-changing opportunities for young women.

Trusted Autonomy: Work independently while being valued as a strategic partner.

Flexible Working: Primarily remote, with occasional London meetings.

Values-Led Culture: Integrity, equity, kindness and collaboration shape how we work.

How to Apply

Applications will be reviewed on a rolling basis. We hope to appoint by 16 March 2026, or sooner.

Role Overview:
The Talent Set is delighted to partner with a respected charity on a fantastic opportunity for an Individual Giving Manager. This crucial role involves devising and delivering strategies to grow supporter income, enhance engagement, and support the charity’s mission nationwide.

Key Responsibilities:

• Develop and implement a long-term individual giving strategy aligned with organisational objectives.
• Build and manage a diverse supporter portfolio through multi-channel fundraising campaigns and appeals.
• Use data and insights to assess campaign performance, optimise engagement, and demonstrate impact.
• Create compelling supporter journeys that foster loyalty and encourage ongoing support.
• Collaborate with marketing, communication, and retail teams to unify messaging and maximise campaign effectiveness.
• Provide tailored support for regional branches on fundraising activities.
• Monitor income streams, analyse outcomes, and set performance targets.
• Innovate in product development and engagement approaches to diversify income sources.

Person Specification:

• Proven experience in designing and managing individual giving programmes, including acquisition, stewardship, and growth.
• Successful track record of delivering fundraising income targets through strategic campaigns.
• Familiarity with multi-channel fundraising approaches, such as direct mail, digital, and social media.
• Strong analytical skills with the ability to interpret data and implement insights.
• Excellent communication, negotiation, and collaborative skills.
• Proactive, adaptable, and professional, able to handle pressures calmly.
• An empathetic attitude and enthusiasm for the charity’s mission.

What’s on Offer:

• Salary: circa £40,000
• Location: Hybrid – 3-4 days per-week on site in Surrey
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Chief Impact Officer (International Human Rights/Modern Slavery Charity)

Location: Remote in the UK (with regular travel to Manchester) | Salary: up to £80,000 per annum | Contract: Full-time

The Opportunity

Civitas Recruitment are delighted to be working with a leading international, anti-trafficking charity who are seeking a Chief Impact Officer to spearhead global Programmes, Policy, Training and Survivor Inclusion. This executive role will shape and scale programme strategy, champion innovation, and ensure delivery remains survivor-centred, rights-based and grounded in evidence. Working closely with the CEO and senior colleagues, you will strengthen impact, influence systemic change, build a learning culture through MEAL-driven insight, and support sustainable programmatic funding across an international portfolio.

Key Responsibilities

Lead global programme strategy and innovation, aligning delivery to the organisation’s long-term framework and theory of change.

Oversee development and quality of programmes across the Global North and Global South, including partnership and new product development.

Strengthen MEAL capacity, data consistency and digitisation, using insights to drive quality, learning and continuous improvement.

Provide executive oversight of operational procedures, safeguarding, due diligence, governance and programmatic risk management.

Lead the global Policy and Research agenda; build relationships and represent the organisation in relevant forums and platforms.

Oversee global learning and training functions, developing prevention/awareness and internal/external training products.

Accountability for programme budgets and funding needs; support grants, reporting and donor engagement alongside fundraising colleagues.

Embed survivor-empowering approaches across programmes, policy, learning and external engagement.

The Candidate

Significant senior leadership experience within an international organisation, with a strong track record of scaling impact.

Strong experience of international programme leadership, including remote/multi-cultural teams and complex operating environments.

Expertise in MEAL and using data, research and learning agendas to improve programme quality and strategic decision-making.

Proven ability to influence policy and advocacy, including oversight/commissioning of research and engagement with senior stakeholders.

Strong financial and operational acumen, including budget oversight and managing grants from a programmatic perspective (compliance and reporting).

Confident communicator at Board and external senior stakeholder level; strong written and verbal skills, including public speaking.

Experience leading through risk and crisis management, with a diplomatic and collaborative approach.

Highly desirable: sector experience in modern slavery/human trafficking or closely aligned human rights fields.

How to Apply

Please apply immediately or further infomation and informal dicussion, please contact Syed at Civitas Recruitment. Rolling applications. 

Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 6 April 2026

Assessment Day: Monday 13 April 2026 at NSC

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• Experience developing processes which are targeted at both internal and external audiences
• Experience of managing or supervising a large team
• Experience of leading projects manging change with various stakeholders

Desirable

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• A strong understanding of the voluntary and community sector, ideally within the youth sector
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience of empowering a team to deliver a first-class customer service
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

We are looking for an interim Head of Legacies, In Memory and Supporter Care to play a vital role in strengthening the supporter experiences and relationships that help power our lifesaving work.​

This is a 12 month offering a rare opportunity to step into a leadership role where you’ll help shape and deliver our Legacy, In Memory and Supporter Care programmes. You’ll put insight, compassion and supporter needs at the heart of everything we do. You will lead a talented team to inspire people to give in meaningful ways, deepen their connection with our cause, and help us grow sustainable income that ensures we can be here for anyone who needs us.​

We're looking for someone who can drive our ambitious plans to grow our legacy income. ​Working collaboratively across teams and directorates, particularly Data, Finance and External Engagement, making sure our strategies are based on insight and are effective in communicating the need.​

With significant direct marketing experience, ideally across legacy and in memory fundraising, strong leadership capability and a passion for exceptional supporter care, you’ll bring the expertise and energy needed to help us reach new audiences and build long lasting supporter relationships.​

If you’re driven by purpose, motivated by insight and inspired by the chance to make a real difference, we’d love you to join us.​

Contract terms:

• £55,000 - £60,000 per annum, plus benefits
• 12 month fixed term contract (maternity cover)
• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
• Linked to our Ewell (Surrey) office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month

​

​What you'll do:

• Lead the delivery of Samaritans’ legacy and in-memory giving strategy
• Deliver excellent supporter experience, maximising the attraction and retention of our supporters
• Grow and sustain Samaritans’ legacy income in line with our fundraising strategy
• Encourage, explore and develop our supporter care approach to help improve our supporter experience and retention
• ​Build and manage strategic relationships with external agencies and suppliers
• Produce comprehensive campaign evaluations and make recommendations for continuous improvement
• Lead and develop a high-performing team through a culture of ambition and proactive performance management

​

What you’ll bring:

• ​A supporter led mindset and approach
• Demonstrable experience of delivering income growth from legacies and in-memory income streams
• Experience of understanding, using and reporting on data for marketing purposes
• Experience of using a range of marketing channels and approaches, including a strong understanding of different audience needs to maximise income generation
• Excellent people management skills with experience of leading a high performing team
• Strong understanding of budgeting, forecasting and financial reporting
• Skilled in strategic thinking and planning, with a creative approach to solving complex problems
• Confidence in negotiating and influencing at senior levels of the organisation
• Strong understanding of fundraising legislation​

For full Job Description and Person Specification click here

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

​ Criminal record check (DBS):

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check.

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV. 

1. Please tell us about your experience leading and growing a fundraising programme, ideally in legacy and/or in-memory income streams. We’re interested in examples of strategies you developed, how you applied insight to shape your approach and how you measured the outcomes you achieved.
2. How do you ensure supporters receive a high quality, compassionate and consistent experience across their journey?
3. Please describe a situation where you influenced senior stakeholders or collaborated across departments to deliver a fundraising or supporter engagement outcome.
4. Please provide an example of how you have built, led and motivated a high performing team.

​

Applications close: ​09:00am on Monday 30th March

1st stage Interviews: w/c 6th April 2026 (online)

Second stage interviews will be held in person, at our office in Ewell (Surrey) w/c 13th April​

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

• Salary: £36,500 - £42,500 gross per annum (full-time equivalent[KL1] ), dependent on experience.
• Working pattern: This is a full-time role, based on 5 days per week, 1FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application.
• Contract: Permanent with 6 months' probation
• Member of: Campaigns and Communications Team, and Fundraising Team
• Reporting to: Head of Campaigns and Communications (Line Manager) and Head of Fundraising
• Direct reports: Digital Officer
• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

Safe Passage International (SPI) is recruiting a Digital Mobilisation Manager (Campaigns and Communications) part of both the Campaigns & Communications team and Fundraising team to support and to enable continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum. This role is crucial in enabling continued and sustainable growth in our groundbreaking work to ensure that safe routes to sanctuary exist for all refugees

The Digital Mobilisation Manager will lead Safe Passage’s digital programme, sitting within both our Fundraising and Campaigns teams. They will mobilise supporters through timely actions; manage, develop and grow our digital channels strategically; and be at the centre of meeting our fundraising and campaign goals. They will lead on the development of our digital strategy with oversight from the leadership team, implementing it through expert, hands-on content creation.  

This post is an exciting role, responsible for mobilising campaign actions and helping raise the money needed for Safe Passage to do its important work. You will bring a passion for digital developments and action, motivated to advance refugee rights and support the campaigns and fundraising team with team objectives.  The successful candidate will be proactively progressing digital opportunities and innovations. This is a crucial role for Safe Passage International and an opportunity for the successful candidate to help develop the organisation, mobilising supporter actions to support campaigns and fundraising goals. 

You will work as part of a collaborative Campaigns and Communications Team, Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.

We are looking for good transferrable leadership and organisational skills, as detailed in the

Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.

Our work is diverse across all the international locations in which SPI operates.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none), and pregnancy status.

We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identities are not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like an informal discussion about the role, please email SPI Human Resources Team. Contact details can be found in the Job Description.

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.

Closing Date:

Sunday 29th March 2026 at 11.59 pm

Fundraising Manager

Location: Office-based (London) Salary: £40,000-£45,000 per annum (DOE) Contract: Permanent, full-time (40 hours per week) DBS: Standard level required

The Opportunity

This UK-registered humanitarian charity is committed to breaking cycles of poverty through practical, sustainable and dignified support. Working from the London office, the Fundraising Manager will lead income generation across trusts and foundations, corporate partnerships, individual giving, community fundraising and events, helping to strengthen supporter relationships and grow the donor base.

Key Responsibilities

Develop and deliver an annual fundraising plan to meet income targets and diversify revenue streams.

Identify and pursue new funding opportunities across trusts and foundations, corporates, major donors, individual giving, community fundraising and events.

Produce high-quality funding enquiries and applications, working with finance on budgets and a full cost recovery        approach where appropriate.

Build and steward relationships with funders, corporate partners, major donors and individual supporters, ensuring timely acknowledgements and impact reporting.

Plan and deliver fundraising campaigns, appeals and events, using KPIs and insight to maximise engagement and income.

Maintain accurate records on the CRM (Salesforce), ensuring GDPR compliance and supporting reporting, reconciliation and Gift Aid processes.

The Candidate

Minimum 3 years' experience in charity fundraising, with a proven track record of personally securing significant income (c. £200,000+ per annum).

Demonstrable success securing grants from trusts and foundations, including applications for £10,000+ awards.

Experience developing corporate partnerships and cultivating major donors/HNWIs.

Excellent writing skills with the ability to produce clear, persuasive applications, proposals and supporter communications.

Strong organisation, attention to detail and the ability to manage competing deadlines; confident presenting to varied audiences.

Comfortable with data and systems, including CRM use (Salesforce preferred), and a working knowledge of GDPR, Gift Aid and fundraising best practice.

How to Apply

For further information and to apply, please apply using the link or contact syed at civitas recruitment for a initial discussion.