159 Independence support services manager jobs

Take the next step in your fundraising career

Lauderdale House is looking for an experienced fundraiser who is ready for a role with more responsibility and the opportunity to help shape how fundraising develops across the organisation.

This is our first dedicated fundraising role, but you won't be starting from scratch. We have successful previous trust fundraising, established education and community programmes, previous individual donors and a large community of people with a long-standing connection to Lauderdale House.

Working closely with the Director, you'll help develop fundraising into a consistent and sustainable income stream, with a particular focus on Trusts & Foundations andIndividual & Legacy Giving.

You'll develop and manage a pipeline of trust and foundation applications, write compelling applications and reports, build relationships with funders and develop approaches to encourage longer-term support.

You'll also help establish our individual and legacy giving programme, researching and cultivating prospective donors, making fundraising approaches, developing donor stewardship and putting appropriate systems in place for donor data and Gift Aid.

Alongside this, you'll contribute to fundraising strategy, impact and evaluation, cases for support, fundraising communications, reporting and compliance.

About you

We're looking for someone with solid practical fundraising experience and a track record of securing income who is ready to take the next step in their career and possesses all or most of the following:

• a successful track record in fundraising relevant to this role, preferably in arts, heritage and/or community organisations;
• experience managing your own fundraising workload or portfolio with a good degree of independence;
• the confidence to use your judgement, make recommendations and move work forward without extensive day-to-day supervision;
• experience taking responsibility for fundraising targets or income goals;
• a strong understanding of fundraising trends, especially within the arts, heritage and community sectors;
• an understanding of the role of fundraising in organisational growth;
• knowledge of fundraising regulations, data protection, ethical standards and best practice;
• experience using CRM systems, databases or other tools for data mining and supporting prospecting;
• strong interpersonal and relationship-building skills and the confidence to develop relationships with funders, donors and prospective supporters;
• the ability to work collaboratively with colleagues who aren't fundraising specialists;
• excellent verbal and written communication skills;
• the ability to influence people and inspire trust;
• strong organisational skills and the ability to manage multiple deadlines and priorities;
• creative and lateral problem-solving skills and the ability to deal with the unexpected;
• a positive attitude and willingness to help where needed;
• confident use of Microsoft Office and the ability to learn other relevant software;
• excellent and accurate attention to detail;
• an interest in arts, heritage, education and/or community activity and the impact organisations such as Lauderdale House can have; and
• a commitment to equality and diversity.

You don't need to have previously been a Head of Fundraising or run an entire fundraising function. You might currently be a Fundraising Officer, Senior Fundraising Officer, Development Officer or similar and be ready for a role with more responsibility and scope to use your own judgement.

Above all, we're looking for someone who combines fundraising knowledge and real experience with initiative. You won't be expected to arrive knowing everything about Lauderdale House, but you should have enough fundraising experience to recognise opportunities, recommend a course of action and confidently take responsibility for delivering it.

About Lauderdale House

Lauderdale House is a Grade II* historic house in Waterlow Park, Highgate, brought to life as a busy arts, heritage, education and community centre. Around 80,000 people visit us each year, and in 2028 we will celebrate 50 years as an arts and education centre.

Salary: £37,818
Hours: Full-time, 35 hours per week
Contract: Permanent
Holiday: 25 working days plus public holidays
Location: Lauderdale House, Waterlow Park, Highgate N6 – on-site, not suitable for remote or hybrid working

How to apply

Please send your CV and a covering letter to Director Katherine Ives, with the subject ‘Application for Fundraising Manager’.

Your covering letter should explain why the role interests you and how your experience meets the essential requirements. We'd particularly like to hear about fundraising work you have personally been responsible for and examples of income you have successfully helped to secure.

Please also include contact details for two referees and let us know at what point they may be contacted. We will not contact referees without your permission.

For an informal conversation about the role, please contact Director Katherine Ives.

We welcome applications from people from all backgrounds and are happy to discuss reasonable adjustments during the recruitment process.

Application deadline: 9am on 5 October
First interviews: w/c 12 October
Second interviews: w/c 19 October

Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.

• Location: Preference for Midlands based, either home based or in Headway UK’s office in Nottingham.
• Salary: £35,000 FTE (pro rata for 21 hours per week) (days are flexible)

Brief overview

Are you a professional with experience supporting brain injury survivors?

Are you passionate about improving standards or care, for brain injury survivors?

Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?

Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.

By participating in the scheme Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.

The role will involve, conducting and writing assessments and working with the Approved Provider and Training Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.

Embrace Headway’s mission of Improving Life After Brain Injury. Join us to ensure the highest quality care for ABI survivors throughout their journey to recovery.

What you will do:

• Conduct Approved Provider assessments, which includes going into brain injury residential units and assessing the services they provide and making recommendations, to improve practice against the framework.
• Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
• Contributing to the development and growth of Headway UK’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
• Working with freelance Lead Assessors and Service User Perspective Assessors (who are brain injury survivors or family members) who are based around the UK, to organise assessments and ensure the schemes standards are upheld.

About you

We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:

• Prior experience of working in the field of acquired brain injury.
• Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
• Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
• Very good IT skills, including be proficient in the Microsoft Office suite (e.g., Outlook, Word, Excel and Teams).
• Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
• Be an excellent communicator, with new and existing Approved Provider units.

Benefits

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial Security 

• Competitive Salaries
• Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
• Birthday leave

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.

Equality, Diversity & Inclusion 

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

Housing Support Worker

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Job Title: Housing Support Worker

Location: Brent. This is a floating support service which means locations may vary from outreach sites, personal homes, and our office space. Please be kindly aware that although there is step free access available at our base office, we cannot guarantee step free access in the external locations which form as part of this role.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Friday on a rota between 08:00- 16.:00,  09:00 - 17:00, 10:00 - 18:00. You may be required to work outside these hours as per service and participant requirements.

About the Role

We're hiring a Housing Support Worker to join our team based in Brent. In this role, you will support participants who have been or are at risk of homelessness, experienced social exclusion, mental health challenges, substance use challenges, learning disabilities and/or may have previous convictions. You will support participants on their journey towards recovery, reablement, and independence within a compassionate and trauma informed environment. 

In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! 

Key Responsibilities Include:

• Support residents who may be facing challenges with their housing and long-term living
• Co-create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Support residents to build skills and confidence to build confidence to move towards independent living
• Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
• Lone working is part of the role, but you’ll always have a supportive team around
• Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration. 
• Complete safeguarding and other referrals where required.
• Keep support plans updated on our online portals as appropriate

About You

We're looking for a passionate individual who has a shared mission to help people reduce their risk of homelessness. You will understand that the needs of our participants may vary from mental health, substance use, lack of confidence, and social exclusion. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Previous professional or lived experience supporting people who have experienced homelessness and other complex needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Wycombe Refugee Partnership is at a crucial stage as a charity, having experienced rapid and exponential growth since early 2024. The needs and situations of those it supports are constantly changing, and the charity is looking for someone with energy and a passion to respond to these new challenges.

The Operations Manager is responsible for the overall management and development of the charity. Working closely with the Board of Trustees, the postholder will ensure that the charity is well managed, financially sustainable, legally compliant and continues to provide high-quality support for asylum seekers and refugees.

The role combines strategic leadership with practical day-to-day management and requires someone who is comfortable working in a small organisation where flexibility and initiative are essential.

Salary: £28,160 per annum (FTE)
Contract: Permanent
Hours: 22.5 hours per week

Location: Harrogate, North Yorkshire (On-site)

Join Our Team

Are you an organised, professional, and compassionate administrator looking to make a real difference in your community?

At Harrogate Homeless Project, we provide people experiencing homelessness with a safe place to stay and the support they need to rebuild their lives. Our values of Hope, Empowerment and Teamwork guide everything we do, and we’re looking for an Administration Officer who shares our commitment to supporting vulnerable people.

This is an exciting opportunity to join a dedicated charity and play a vital role in ensuring our services run efficiently, helping our frontline teams focus on delivering life-changing support.

About the Role

As our Administration Officer, you will provide efficient and reliable administrative and secretarial support across our offices, hostel, and support services. You will be the first point of contact for email enquiries and will help ensure our systems, records, and office procedures operate smoothly and effectively.

This varied role would suit someone who enjoys working in a busy environment, can manage competing priorities, and takes pride in maintaining excellent administrative standards.

Key Responsibilities

Office Administration

• Act as the first point of contact for email enquiries, directing communications appropriately.
• Manage incoming and outgoing post, deliveries, and general correspondence.
• Coordinate office supplies and stationery orders.
• Liaise with IT providers and other service contractors as required.
• Help maintain a welcoming and efficient office environment.

Data and Records Management

• Maintain accurate digital and paper filing systems in line with GDPR requirements.
• Support the upkeep of client databases and HR records.
• Assist with data entry, routine statistics, and management reports.
• Support fundraising administration, including maintaining donation records.

Meeting and Event Support

• Coordinate internal and external meetings.
• Prepare agendas, book venues, organise equipment, and take meeting notes where required.
• Assist with administrative support for fundraising and community awareness events.

Compliance and Executive Support

• Provide secretarial support to the Chief Executive.
• Assist with health and safety record keeping.
• Maintain confidentiality and uphold safeguarding procedures and organisational policies at all times.

About You

We’re looking for someone who is highly organised, approachable, and able to work effectively as part of a supportive team.

Why Work for Harrogate Homeless Project?

By joining HHP, you’ll become part of a passionate and dedicated team making a tangible difference to the lives of people experiencing homelessness. Every day brings new opportunities to contribute to meaningful change within our community.

If you’re an organised administrator with a passion for helping others, we’d love to hear from you.

Benefits Include

• Opportunities for professional development and training.
• 33 days annual leave (including bank holidays) plus birthday leave.
• Healthcare package.
• Travel benefits.
• Workplace pension scheme.
• The opportunity to make a real difference in the lives of women experiencing homelessness.

How to Apply

Please send your CV and a brief covering letter to Richard Cooper or call for an informal conversation about the role.

Closing Date: 4 October 2026

We will assess applications as they are received and interview suitable candidates on a rolling basis. Therefore, we reserve the right to close this vacancy earlier than the stated closing date if a suitable candidate is appointed. Early applications are encouraged.

Harrogate Homeless Project is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

As a Community Support Coordinator, you will lead the delivery of our Community Support Volunteer service across Bristol, Bath, Wiltshire and Gloucestershire.

You will help people affected by Motor Neurone Disease (MND) to access high-quality, safe, inclusive and person-centred support. Working closely with volunteers, health and social care professionals, and local partners, you will build strong community connections, facilitate access to relevant information and services, helping people make informed choices about the support available to them.

This home-based role offers the opportunity to connect communities, strengthen volunteer networks, and ensure people have choice, control and access to the support they need.

Main Responsibilities

• Lead, support and develop a team of Community Support Volunteers
• Recruit, induct and retain volunteers, ensuring safe and effective service delivery
• Respond to enquiries and referrals, providing information, support and signposting
• Build strong relationships with health and social care professionals and community partners
• Support local branches and groups to understand and respond to community needs
• Promote inclusive, accessible and needs-led support that enables personal choice and control
• Facilitate effective communication between volunteers, staff and local stakeholders
• Support safeguarding processes and respond appropriately to concerns
• Monitor and record activity, outcomes and key performance information
• Contribute to service development, continuous improvement and regional teamwork

About You

• Experience leading, managing or coordinating volunteers, ideally within the voluntary sector
• Strong communication, interpersonal and relationship-building skills
• Experience identifying and responding to support needs using a person-centred approach
• Understanding of care and support services and the role of volunteering within them
• Knowledge of safeguarding principles and risk management
• Ability to build networks and influence a range of stakeholders and partner organisations
• Flexibility to work occasional evenings or weekends
• Full UK driving licence and ability to travel across the region.

Essential requirement This role requires regular travel to locations that are not reasonably accessible to public transport and/or travel between locations within working hours. Applicants must hold a current valid driving licence. This is an essential requirement of the role due to the nature and location of the work. The MND Association will consider reasonable adjustments for disabled applicants in accordance with the Equality Act 2010. A lease car is provided as part of the benefits package.

Further information about working for the MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters. 

The Community Support Worker will provide direct, practical and person-centered support to mentees approaching release from prison and after release into the community. Working under the direction of the Project Manager, the post-holder will help mentees identify priorities, develop and progress action plans, access appropriate services and maintain engagement during a period of significant transition.

This is a front-line resettlement and community support role. The post-holder will work alongside mentees, volunteer mentors, prison and probation colleagues and community services to reduce barriers to stability, support safe mentoring relationships and help mentees progress towards realistic goals.

The role requires someone who can build trust while maintaining clear professional boundaries, work confidently across prison and community settings, manage a varied caseload, respond proactively to changing needs and escalate safeguarding or risk concerns appropriately.

Key relationships

· Project Manager and Service Delivery Director.

· Other Trailblazers staff and project colleagues.

· Volunteer mentors and prospective volunteers.

· Mentees and, where appropriate, family members or other community support networks.

· Prison staff, including resettlement, offender management and other relevant departments.

· Probation practitioners and other statutory services.

· Community organisations, accommodation providers, DWP / Jobcentre Plus, employers, education and training providers, health and substance misuse services and other local partners.

Permanent, Full Time (37 hours per week)

Are you passionate about improving people’s lives? At GCH we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?

We're seeking a Specialist Support Worker to join our Young People's Service at Hewmar House, supporting young people with complex needs within supported accommodation. This is a rewarding opportunity to help young people build confidence, develop essential life skills, overcome barriers, and successfully transition towards independent living.

As a senior member of the team, you'll provide guidance and support to colleagues, coordinate shift activities, and deliver person-centred support that enables young people to thrive.

What you'll be doing...

· Developing and delivering individual support plans focused on independence and achieving positive outcomes.

· Supporting young people with housing, wellbeing, life skills and tenancy sustainment.

· Working collaboratively with colleagues, statutory services and partner agencies.

· Identifying and responding to safeguarding concerns, risk factors and wellbeing needs.

· Encouraging positive engagement, behaviour change and participation in support services.

· Maintaining accurate records, case notes and outcome monitoring information.

We'd like you to have...

Qualifications

· Level 3 NVQ in Health and Social Care (Children and Young People), or an equivalent qualification.

· Level 4 Certificate in Working with Children, Individuals and Families, or an equivalent qualification.

· Certificate in Counselling, or another relevant counselling qualification.

· Alternatively, substantial professional experience working in a similar role/environment

Skills & Experience

· Experience supporting young people, vulnerable individuals or those experiencing homelessness and complex needs.

· A good understanding of homelessness, supported housing and the challenges faced by young people.

· Knowledge of safeguarding, risk management and trauma-informed approaches.

· Strong communication and interpersonal skills to build trust and positive relationships with young people and partners.

· Excellent organisational, problem-solving and case management skills.

· The ability to work collaboratively with internal teams and external partners.

· Able to work effectively both as part of a team and lone-working, demonstrating resilience, adaptability and professionalism in demanding and emotionally complex environments.

This role delivers intensive, trauma-informed support to young people with complex needs, helping them build resilience, improve wellbeing and move towards independence. No personal care duties are required, and the role is not based within a care home or residential care environment.

Hewmar House

Based at Hewmar House, a 24/7 supported accommodation service for young people who have experienced homelessness and may have complex support needs, including trauma, vulnerability, and tenancy-related challenges.

The role operates on a 3-week rota, including a mix of early shifts (7:45am to 3:45pm) and late shifts (2:00pm to 10:00pm), with no night shifts required.

You will be required to work every other weekend and participate in a 1-in-7 on-call rota. On-call duties involve providing telephone support to colleagues when needed, with an additional £30 payment per call received.

Due to shift start and finish times, applicants must be able to travel to and from Hewmar House reliably.

Closing Date: 9th October 2026

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Please note: Gloucestershire City Homes is unable to provide visa sponsorship for this role. Applicants must have a valid and unrestricted right to work in the UK.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture.

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers #BeTheDifference. If that sounds like you, we’d be delighted to hear from you!

We’re looking for a compassionate and motivated Community Connector to join our GP Integrated Mental Health Service and Mental Health Integrated Community Service in Surrey Heath.

This is an exciting opportunity to work at the heart of local communities, supporting people with their mental health and wellbeing by helping them access the right support at the right time. Working alongside GPs, mental health practitioners, partner agencies and community organisations, you will provide timely assessments, brief psychosocial interventions and practical support that helps people build on their strengths, overcome barriers and connect with services, activities and networks that promote independence and recovery.

As part of Catalyst Support, you will be joining a Surrey charity committed to supporting wellness together through kindness, integrity and commitment. We are looking for someone who is confident working with people experiencing mental health challenges, able to build positive relationships with professionals and community partners, and passionate about making support more accessible, joined-up and person-centred.

Location: Surrey Heath
Salary: £30,280
Hours: 35 hours across Monday to Friday
Contract type: Permanent

Key responsibilities:

To work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans

• To provide a range of motivational and structured psychosocial interventions
• To promote independence through an enabling asset-based approach that draws on individuals’ strengths, preferences and ‘natural’ support networks
• To establish effective working relationships with a range of agencies to facilitate a ‘joined up’ approach to support plans
• To liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks
• To provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities
• To co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate
• To assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed
• To promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness
• To support patients to engage with local peer support workers and volunteering services
• To support and supervise any peer support workers linked to PCN
• To work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified
• To broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services
• To develop and sustain professional relationships with service users, partner agencies and appropriate external agencies
• To complete locally agreed quality outcome measures, with patients and to undertake regular reviews
• You may be required to cover duties not listed within this job description.

About the organisation

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

 About you

Essential:

• A diploma or degree in an appropriate subject, e.g. counselling, psychology, social work, probation, mental health, or Health and Social Care Level 3; and/or a minimum of two years’ community experience in drug, alcohol or mental health work.
• Understanding and ability to work to confidentiality, consent, information sharing and safeguarding policies within an integrated service.
• Good communication and written skills, with a commitment to accurate and confidential record keeping.
• Ability to interact effectively with the client group, colleagues and other professionals while maintaining clear boundaries.
• Ability to break down stigma and barriers associated with working with the client group.
• Understanding of the issues and needs of the client group.
• Knowledge and understanding of community working and lone working, with the ability to maintain safety while working in the community.
• Ability to work to all policies, procedures and standards of the service and joint-working arrangements with key partners.
• Good understanding of personal limitations, with the ability to identify when to seek advice and support and deal with emotionally challenging issues objectively and professionally.
• Ability to manage challenging behaviour, anger and verbal aggression from patients.
• Proficient in Microsoft Word, Outlook and Excel.
• Ability to enter data onto a database as required by the service.
• Demonstrates Catalyst’s values of kindness, commitment and integrity.
• Ability to maintain equal opportunity standards at all times.
• Ability to be resilient when working with the client group, while demonstrating compassion and willingness to go the extra mile.
• Ability to maintain respect for the client group, peers and partners.
• Adaptable to change.
• Dynamic and self-motivated.
• Proactive, motivated and energetic.
• Ability to work calmly in a challenging environment.
• Capacity to innovate and work flexibly on own initiative as well as part of a team.
• Commitment to developing skills and knowledge through ongoing learning and development.
• Ability to work flexibly across operational hours.
• Ability to work to the policies, procedures and standards of the charity.

Desirable

• If holding a professional qualification, maintain up-to-date professional registration, e.g. BACP, HCPC, BPS or recognised equivalent.

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to a basic DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

£37,500 per year, 35 hours a week Mon-Fri, permanent, based in SE22 Southwark London.

Minimum 3 days a week office/community based.

As Service Coordinator, you will play a key role in ensuring older people access high-quality, person-centred support. You will coordinate and deliver services, build relationships with partners, referrers and volunteers, and help shape new projects that improve wellbeing and reduce isolation across the community.

Responsibilities include:

· Coordinating our Information and Support service.

· Line managing the Information and Support Facilitators.

· Being the operational point of contact for the Ageing Well Southwark contract.

· Managing and developing projects.

· Coordinating befriending, groups and social events.

We value personal and professional experience, and this role could suit somebody with a background or interest in community development, social prescribing, health and social services, advice services or any number of related areas.

Essential requirements include:

· Substantial experience (typically gained over three years or more) of working directly with people who require support.

· Knowledge of the challenges older people experience and the social care environment.

· Ability to support and line manage specialists delivering an information service.

Before applying, please read the full job description and person specification attached.

To apply, click on the Redirect to recruiter button at the top to submit a CV and a cover letter explaining why you are interested in the role and how you meet the person specification. Please note that applications that do not contain both the CV and the cover letter cannot be considered. All applications will be assessed by humans; if you use AI, please make sure that your application reflects your own unique experience and skills.

If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you.

Deadline for applications: Monday 28th September 2026, 5pm

In-person interviews: Thursday 8th October 2026

Job Role: Service Manager – Supported Accommodation for Autistic Adults

Salary: £31,365 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath

Additional information:

• Participation in an on-call out-of-hours rota.

About Alongside

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role

We are looking for a passionate and dynamic leader to manage our Supported Accommodation for Autistic Adults service in Bath.

You'll be responsible for managing day-to-day service delivery, ensuring contractual and organisational standards are met while creating a positive, supportive environment where both staff and clients can thrive. Working closely with internal colleagues, commissioners and external partners, you'll drive continuous service improvement and ensure positive outcomes for the people we support. You will maintain a visible and active presence at the project and ensure that service improvements are embedded.

This is an exciting opportunity for an experienced manager who is passionate about leading teams, developing services and making a lasting difference within the local community.

If you’re ready to make a real impact and be part of a team that changes lives, we’d love to hear from you!

What you’ll be doing

• Building an effective and motivated team, promoting a positive culture and supporting staff to provide expert support to clients.
• Managing our Support Workers, including 1-to-1s, annual objectives, monitoring performance, and recruiting and inducting new starters.
• Ensuring clients are provided with high-quality person-centred services, using a strength-based and trauma-informed approach.
• Ensuring clients are provided with advice, information and signposting to relevant services, and that client views and feedback shape the design and delivery of local projects.
• Establishing positive relationships with external agencies to maximise opportunities for clients.
• Maintaining team performance in line with agreed KPIs and external contracted targets and providing stats and information on a regular basis.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role.

You can view the full job description by clicking here.

What we're looking for

• Knowledge and understanding of working with autistic adults, and of the care and support requirements of those experiencing social exclusion.
• Managerial experience within the sector, including managing teams through change and promoting a culture of excellence, teamwork and high performance.
• Experience of property management.
• Experience of managing budgets and achieving value for money within projects.
• Experience of working in partnership with Local Authority Commissioners.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service.
• 30% staff discount at our charity shops.
• A generous and competitive pension scheme.
• Great opportunities for career development and free monthly training sessions from experienced facilitators.
• Blue Light Card eligibility, offering discounts on thousands of brands.
• A supportive culture where staff feedback is valued and regular supervisions are encouraged.
• Reflective Practice sessions facilitated by external professionals.

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience.

We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats.

DBS Checks

This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy.

Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.

ABOUT THE ROLE

• Job Title: Services Co-ordinator
• Location: Hybrid - Minimum two days per week from Nottingham office. Remaining time can be home based, or office based.
• Salary: £27,000
• Permanent, 35 hours per week (permanent)
• Annual leave: 25 days per annum, incrementally increasing to 30 days with long service, plus an additional day off for your birthday, excluding bank holidays.

Looking to improve life after brain injury for the 150,000 people and their families admitted to hospital each year with a brain injury? Then why not join Headway as our Services Co-ordinator? In this role you will take the lead on vital Headway UK projects and work alongside colleagues in the wider Services Department to help support our key front-line services.  

WHAT YOU WILL DO:

As Services Coordinator, you will take the lead on three of Headway UK’s vital services. You will be responsible for processing applications to our Emergency Fund, which provides travel and accommodation grants to family members, to support them to be at the bedside of loved ones, when their family member is in hospital, after acquiring a brain injury. Your role will include making recommendations for funding, signposting applicants onto other organisations, keeping detailed records and producing basic financial reports to highlight the Emergency Funds’ position throughout the year.

You will also lead the annual renewal of the Headway UK’s Solicitor’s Directory, ensuring it remains a vital resource for those seeking specialist solicitors with experience in handling brain injury cases. 

You will support the delivery of Headway UK’s training programme through effective administrative support, including managing the training mailbox, responding to enquiries, distributing certificates, and liaising with delegates and associate trainers.

You will work alongside colleagues within the wider Services Department to provide exceptional administrative support

On occasion you will also be required to work with the Project Lead for Brain Injury Identity Cards and assist with processing Brain Injury Identity Card applications.

ABOUT YOU

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally as Services Co-Ordinator, you will:

• Have a passion for improving the quality of life for others, especially those with disabilities and long-term health conditions.
• Be able to communicate effectively and confidently to brain injury survivors, families, carers and staff within hospital settings
• Have exceptional administrative skills
• Strong attention to detail and able to consistently input accurate information into our CRM
• Have the ability to manage multiple tasks autonomously
• Be an active member of the Services Department and contribute to its culture

BENEFITS

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial Security

• Competitive Salaries
• Pension - You’ll automatically be enrolled into the People’s Pension with Headway contributing between 3 – 6% dependant on your contributions  
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
• Opportunity to work from abroad, for up to four weeks a year (subject to approval)

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service, plus an additional day off for your birthday, excluding bank holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.  

ABOUT US 

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

EQUALITY, DIVERSITY AND INCLUSION

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to drop us an email or give us a call if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

Next steps

Closing date: Midnight Wednesday 16 September.

Shortlisting date: Thursday 17 September. 

Interviews: thursday 24 September. 

Please click the links below to view the job description, person specification and notes of guidance. 

Hope Nottingham's vision is to inspire and grow communities of hope across Nottingham where local people are enabled to volunteer to support those in need, addressing poverty of resources, reducing loneliness and providing spiritual support. We are rooted in our Christian faith and currently have a staff team of 9 and support over 320 volunteers in teams across Nottingham.

We are looking for an energetic, compassionate, highly organised and values-led Charity Area Teams Manager to lead and inspire our staff, volunteers, and service delivery teams, as they deliver practical help, community connection and Christian care across our food banks, hubs and community activities.

In this pivotal role, you will oversee the effective management of team operations, ensuring that service standards are consistently met and that our charitable initiatives reach those in need. You will ensure activities are safe, welcoming, well-planned and aligned with Hope Nottingham's vision, mission, values and Theory of Change.

Responsibilities

• Lead and support staff through objectives, reviews, training and wellbeing conversations
• Recruit, induct, develop and engage volunteers and volunteer leaders
• Oversee service delivery across multiple locations, maintaining safe, inclusive and welcoming standards, focused on making a real difference in our communities
• Act as Safeguarding Coordinator and escalate concerns appropriately
• Use feedback and impact information to improve support, training and delivery
• Uphold and promote Hope Nottingham's Christian ethos while welcoming people of all faiths and none
• Ensure compliance with organisational policies, safety standards, and legal requirements across all service activities.
• Foster strong relationships with community partners, stakeholders, and local organisations to enhance outreach efforts.
• Monitor operational metrics and prepare reports to evaluate team performance, identify areas for improvement, and celebrate successes.

Skills

• Proven team management, volunteering and service delivery experience in a charity, community, church or social action setting.
• Approachable and confident communication skills both verbally and in writing to represent the organisation both compassionately and professionally
• Ability to lead diverse teams effectively in a fast-paced environment, balancing compassion with accountability
• Strong organisational skills with the capacity to manage multiple priorities simultaneously
• Ability to adapt quickly to changing circumstances while maintaining focus on service quality
• Demonstrable commitment to community service and organisational values.
• Proficiency in using office 365 and service related software

A full driving license and access to a car are essential.

28 days holiday per year (includes 3 days between Christmas and New Year) + bank holidays, Life Assurance, 3.5% employer pension contribution, wellbeing scheme including access to counselling and bi-annual staff team retreat days.

There is a genuine occupational requirement under the Equality Act 2010, Schedule 9, for the postholder to be a practising Christian because the role supports Hope Nottingham's Christian ethos, prayer, chaplaincy and faith-based activities.

If you are passionate about developing people, volunteering and community transformation, we would love to hear from you.