Information and advice service and volunteer manager jobs

Are you passionate about driving change and supporting projects from conception to completion?

We’re seeking a Project Support Officer to become part of RBL’s skilled and innovative Change and Transformation team.

With a growing number of strategic projects, our Change and Transformation team at RBL is committed to maintaining its successful achievements so we have a Permanent opportunity for a Project Support Officer to join us and be part of this journey.

Together, the Change and Transformation team take great pride in managing a diverse portfolio of projects, playing a pivotal role in supporting the organisation to deliver change-working closely with our Executive team, as well as other senior leaders and colleagues across the charity to provide expertise in project, and change management.

As a key member of the Change and Transformation, you’ll play a central role in supporting Project Managers to manage competing priorities across the Portfolio, coordinating schedules and ensuring timely delivery of outcomes.

The successful candidate will be proactive and highly organised, with excellent communication skills, and experience working in project-based environments.

Some of the key areas of responsibility are as follows:

- Support end-to-end project delivery by maintaining plans, standards, and controls across the project lifecycle
- Assist Senior / Project Managers with tracking project financials, resource allocations and timely identification and reporting of risks, issues and variances
- Coordinate and produce high-quality project documentation and reporting, including status reports and governance packs, ensuring accuracy, timeliness, and alignment
- Support and administer project boards and meetings, including scheduling, preparation of papers, note-taking, action tracking, and maintaining records
- Build and maintain effective working relationships with internal and external stakeholders, coordinating communications, supporting content creation, and acting as a trusted point of contact on project processes, standards, and reporting requirements

You will be expected to travel regularly in the course of your work including regularly to London, Haig House. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

The Senior Housing Advisor at SSAFA’s Glasgow’s Helping Heroes (GHH) leads the delivery of high‑quality, person‑centred housing and homelessness support for members of the Armed Forces community at risk of homelessness. The postholder provides professional oversight of housing advice, casework and tenancy sustainment, setting clear standards for inclusive practice and addressing barriers to housing.

The role involves supporting triage, allocating and monitoring caseloads, and guiding staff on complex and high‑risk cases. Alongside holding a caseload, the postholder focuses on quality assurance, escalation, problem‑solving and service development.

The postholder will oversee the use of rent deposit, first‑month rent and emergency accommodation funding, ensuring fair and transparent decision‑making, and contributes to tenancy sustainment outcomes, service planning and reporting. This role combines leadership with operational oversight, supporting staff development, safeguarding and data quality while playing a key role in preventing homelessness and supporting veterans to secure and sustain safe housing.

This is a community‑based role involving citywide travel, outreach work and home visits, requiring flexibility to respond to urgent or changing needs.

As a pet‑friendly service, GHH regularly supports beneficiaries who may have assistance or support animals.

About the Team

GHH, based at the Pearce Institute in Govan and delivered in partnership with SSAFA and Glasgow City Council, provides trusted support to serving personnel, veterans, and their families. Our trauma‑informed, holistic approach offers wraparound assistance that addresses housing needs alongside wider wellbeing challenges, helping beneficiaries build resilience and sustain long‑term housing solutions.

The service operates a gateway model, giving the Armed Forces community a single point of contact for housing, financial, employability and wider support.

You’ll be part of a highly collaborative network, working closely with local and national partners such as Citizens Advice Scotland, Veterans Housing Scotland, Erskine, Scottish Veterans Residences, Defence Medical Welfare Services, Homeless Casework Teams and Homeless Network Scotland. The role also involves attending stakeholder events that may occasionally fall outside of standard office hours.  

About you

You’ll be a proactive, organised and compassionate professional, with the resilience and judgement needed to thrive in a demanding, community‑focused role. You’ll have a clear commitment to improving outcomes for members of the Armed Forces community and a strong sense of integrity as priorities and demands change.

You’ll be confident managing your own workload while supporting and overseeing the work of others, creating a safe, supportive and accountable working environment. With a clear understanding of the pressures involved in working with people in crisis, you’ll be able to adapt your approach to risk, urgency and complexity, confidently managing high‑risk situations and supporting sound decision‑making. You’ll maintain high standards in safeguarding, data quality and professional boundaries at all times.

You’ll manage a varied caseload and deliver person‑centred support, working closely with local authorities, landlords and partner agencies. Strong communication, problem‑solving and organisational skills are essential.

A CIH Level 2 or 3 qualification is essential, alongside experience of delivering housing advice, homelessness prevention and/or tenancy sustainment support.

About SSAFA 

SSAFA, the Armed Forces charity, is a trusted source of support for the Armed Forces community in their time of need. In 2024, our dedicated teams of volunteers and employees supported more than 54,000 people through a wide range of services. This includes veterans, serving personnel (regulars and reserves), and their families, wherever and whenever they need us.

SSAFA understands that behind every uniform is a person. We are here for that person and their family, offering practical, emotional, and financial support tailored to their unique circumstances.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Sunday 03 May 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: TBC

Hours: 37.5 hours per week (excluding breaks)

Days: To be worked over 5 days, Monday to Friday, with core hours between 8am – 6pm

Contract: Initial 12 months fixed-term contract (with option to extend), subject to the successful completion of a 6-month probationary period

Responsible to: Senior Strategic Lead (People and Place)

Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN

We are seeking to recruit to a brand-new post and are looking for an experienced and strategically minded person to strengthen Salford CVS’s strategic VCSE leadership role within Salford.

Main purposes of the post

To provide strategic leadership for Salford CVS’s place-based work, ensuring the VCSE sector is influential, represented and embedded within key strategic partnerships, boards and system-wide initiatives across Salford. The postholder will work closely with the Senior Strategic Lead for People and Place to shape strategic agendas, strengthen cross-sector relationships and ensure VCSE voices help influence the city’s long-term plans relating to Pride in Place, regeneration, housing, social value, climate action, culture, and wider place-based priorities.

For more information, please download the full Job Pack.

How to apply

Please download and complete our application form via the ‘Apply’ button.

Closing date: Noon on Wednesday 13th May 2026.

Interview date: Thursday 21st May 2026 at Salford CVS offices in Eccles.

Immigration Advice Authority (IAA) Level 2 Casework Adviser 

We are looking for a Level 2 IAA Level 2 Casework Adviser who believes in making a  difference in the lives of vulnerable migrants by advocating for fairness and compassion in  immigration processes. 

Shropshire Supports Refugees (SSR) is a charity dedicated to supporting refugees and  marginalised migrants who have come to live in Shropshire, Telford and Wrekin. 

Our mission is to create a welcoming and inclusive community by offering practical help,  resources and emotional support to those in need. With a staff team of twelve and seventy  dedicated volunteers, we are committed to making a positive impact in the lives of those we  serve. 

As part of our workforce, you will work with marginalised adults and families, providing  advice to guide them through complex immigration journeys with empathy and  professionalism. Thus, you will play a critical role in helping people find hope and stability in the very challenging environment of being a migrant in the UK. 

Job description: 

Location: Shrewsbury and locations around Shropshire, Telford and 

Wrekin Hours: 37.5 hrs per week 

Reports to: co-CEO - Projects & Developments 

Salary: £33,990 - 2 yr. fixed term contract 

This salary is above the normal salary for this role because we want to attract a special person who can fully meet the job description below.

Main Responsibilities: 

Providing comprehensive immigration advice: on various immigration matters, including  visa applications, settlement, asylum claims, and appeals within IAA Level 2 guidelines. 

Conduct or delegate initial and further consultations with clients to assess their immigration  advice eligibility and specific needs. 

Finding and managing caseload: by setting up a triaging and appointments system for  proactively identifying refugees, asylum seekers and other migrants, including people here 

under the Home Office Homes for Ukraine Scheme and related extension scheme, needing  Level 1 or 2 immigration advice throughout Shropshire Telford and Wrekin.

This will include inviting people to our offices in Shrewsbury and to outreach sessions across  Shropshire Telford and Wrekin and will require you to set and stay within meaningful 

deadlines. 

Maintain accurate records: by handling multiple cases efficiently and recording all client  contacts, reflecting the advice given and outcome for each person. 

Keep up-to-date with changes in immigration law: via professional training and standards  and changes to those standards. 

Supervise and train: our Level 1 adviser, other colleagues and relevant volunteers. 

Collaborate: with colleagues, volunteers and representatives of partner organizations to  ensure the immigration and other advice needs of clients are effectively met. 

These responsibilities will require you to: 

● Maintain accurate and detailed records and case files, with due regard to data protection law and professional standards. 

● Build and maintain strong relationships with clients. 

● Advocate on behalf of clients by communication with appropriate agencies, by telephone, letter and email. 

● Attend training events relating to asylum and immigration. 

● Actively engage in seeking work and promoting good governance within SSR. ● Ensure that clients’ need for other services and referrals, including safeguarding, are effectively met by discussion with colleagues and 

reporting to partner agencies. 

● Report all challenges outside of your remit or skills to the Deputy CEO. Undertake other tasks as required within our charity, to support its efficient operation. 

Person Specification: 

Essential: 

● IAA Level 2 accreditation - held for at least 12 months 

● Significant experience working as an Immigration Adviser or similar role

● In-depth knowledge of IAA standards, UK immigration law, relevant related policies,  and procedures 

● Exceptional and written and oral communication and interpersonal skills, with the  ability to build rapport with clients from diverse backgrounds 

● Empathy and compassion, particularly with SSR’s cause 

● Strong, self-directed time management with the ability to manage multiple cases and  work to strict deadlines. 

● Ability to work independently and manage a caseload effectively 

● Willingness to work collaboratively with colleagues, volunteers and partner  organisations to ensure the safety and fair treatment of clients 

● Knowledge and understanding of the charity and voluntary sector 

● Excellent attention to detail and organisational skills 

● Proficiency in Google and Microsoft 

● Full driving licence

Desirable: 

● Fluency in at least one language other than English 

● Child and adult safeguarding training 

● Experience of Salesforce CRM 

On successful recruitment we will require a DBS check and enrol you on our rolling  mandatory training programme, which includes safeguarding, health and safety, and trauma  informed practice. 

Why join us? 

28 days holiday plus bank holidays 

Company pension 

Make a difference by being part of a team of passionate professionals, committed to  fairness, who collaborate to create a better future for marginalised migrants in the UK. 

Use and develop your expertise and compassion to help to bring stability and hope to their  lives. 

Do you have a background in supporter care with a passion to deliver excellent Supporter Experience by utilising data? Have you developed procedures to ensure the compliant processing & reconciling of income? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

The Supporter Services Executive (Gifts & Income) will be a key team member of a busy Supporter Services & Standards Team in London.

You will be responsible for:
• Leading on the day-to-day operational management of activities within the Gifts & Income Team.
• Processing and reconciling income for the Fundraising directorate at Sue Ryder, including both electronic and physical donations,
• To help and guide other income processing activities carried out across Fundraising.

The successful candidate will also work closely with the Supporter Services Team Leader (Gifts & Income) on the management of donation compliance and best practice at Sue Ryder.

This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career.

Minimum Essential Criteria
• Experience of working within a donation or income processing team
• Experience of carrying out income reconciliation processes
• Experience of designing and implementing basic processes and new ways of working.
• Experience of working on a CRM (Raiser’s Edge or RE NXT desirable)
• Experience of working to and reaching SLAs/KPIs to show good performance
• Experience of carrying out quality checking procedures desirable
• Understanding the importance of placing the supporter experience at the heart of everything we do
• Excellent attention to detail and a strong standard of numeracy

Desirable Criteria
• An understanding of policy and compliance within a fundraising context
• A good understanding of GDPR
• A good knowledge of HMRC Gift Aid procedures and rules

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online 
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

Closing date: 11th May
Interview date: TBC

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

The role

You will be responsible for the development and delivery of our Community Services; ensuring they
deliver against our strategic ambitions. Working with our Head of Home and Hospital and Head of
Information and Advice you will also ensure effective integration between service areas, and that our
people are consistently led and managed.

Background to the role

The post has been vacant since October, since then we’ve undertaken a review of our community team
and our current community delivery – it’s important we get these things right if we are to deliver our
ambitious strategy. By the time you begin in role there will be a clear plan for development which you will
lead on delivering.
This is a challenging and rewarding role; you’ll have expertise in the needs of older people as well as
experience of change management and of leading operations. You will be resilient and will have values
which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. You’ll be an active
member of the senior leadership team, collaborating with colleagues on organisational development, and
culture. You'll be a confident networker, initiating and developing external relationships and networks
which will support and enhance our community services offer.
There will be a lot of opportunity to make your mark, deliver change and support a very willing and
enthusiastic team to develop together. We’ll expect a great deal of you but in return you’ll be well
supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We are looking for people who understand the community we serve and are
therefore specifically looking for applicants who live in and/or have strong connections with
Hackney, Tower Hamlets or Newham. Additionally, we are determined to increase the diversity of
our senior team in line with our organisational EDI Objectives. For this reason, we are actively
seeking candidates from the Global Majority (all non-white ethnic groups, including Black, Asian,
and other groups previously labelled as "ethnic minorities" or ‘BAME’)

Prospectus is pleased to be partnering with our client, the UK’s first childhood bereavement charity, providing specialist bereavement support services to bereaved children and young people since 1992. They are currently looking to recruit 2 Bereavement Support Managers to oversee the delivery of their On Demand Bereavement Support Service.

As Bereavement Support Manager, you will oversee the effective and efficient running of the charity’s On Demand Bereavement Support Service which includes Helpline, Live Chat and ASK email. You will be responsible for managing and coordinating a small team of staff and volunteers (all working on a remote basis) and will ensure the service is adequately staffed to provide on demand support services when required. In addition to line managing the On Demand Bereavement Specialists, the post holder will also work as part of the delivery rota in order to support the team directly, provide real-time guidance, and cover frontline services gaps. This blended role combines hands-on leadership, active service participation, and quality assurance, promoting excellent clinical standards, safeguarding practice, and a culture of learning and care.

To be considered for this role, you will have extensive experience of working with children, young people, and families in either a bereavement or similar field at managerial level, and will have a significant awareness and knowledge of the emotional and psychological impact of bereavement and loss. You will have a Level 5 Foundation Degree, HND or Diploma of Higher Education as well as a current registration with a professional body (i.e. HCPC, BACP, UKCP, ACP). Overall, you will be a collaborative, compassionate manager, passionate about delivering high quality support services to vulnerable people.

To apply for this exciting opportunity, please initially apply with your CV (supporting statements are not required at this stage).

The organisation are passionate about being an inclusive and supportive employer to staff from all backgrounds and circumstances, and welcome applications from individuals who bring fresh perspectives and experiences with them. They particularly encourage applications from people who identify as Black, Asian or from a minority ethnic background, who are under-represented at the organisation.

Please note this is a full-time role, working 35 hours per week (mix of early/late shift pattern to cover operation hours of 8am and 8pm).

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application

Role Location: Home Based

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You’ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant.

You’ll empower people affected by Parkinson’s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible.

What you’ll do:

• Provide in depth, person-centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy

• Respond to enquiries through a range of channels and areas based on service need, keeping accurate, up to date online client records in line with practice

• Make best use of time in providing an effective client service

• Recognise and respond to potential safeguarding situations using established procedures

• Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients

What you’ll bring:

• Background and/or current experience in health and social care

• Experience of providing health and social care information through a range of channels

• Well-developed telephone skills including active listening and questioning

• Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care 

• Experience managing a complex caseload effectively and efficiently 

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar

• Live in the area covered by the role (London) with the ability to travel and work flexibly 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held on 21st and 22nd of May 2026

The successful candidate will be required to: 

• Live in the area specified - North East London boroughs of Redbridge, Havering, Barking and Dagenham, Waltham Forest and Newham, and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• Provide their own broadband service with a minimum download speed of 2Mb 

• Have a confidential space in which to work

• Provide occasional cover on Saturdays and/or Bank holidays

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

EVENTS MANAGER (Foodbank)

OASIS HUB WATERLOO

Hours: Up to 32 hours per week (0.8FTE)

Contract: 1-year fixed term (with view to extend)

Salary: £26,980 per annum (including London Weighting) £33,725 for 1FTE

 We are looking for a person with:

· Great character, chemistry and competency.

· Recent and proven experience managing events that have raised significant funds.

· Progressive and successful experience and approaches in fundraising.

· First class team spirit and cohesion.

Is this you? Great – read on.

Oasis Hub Waterloo co-develops and co-delivers a wide range of integrated community services including a community centre, primary and secondary Academies, adult and further education opportunities, early years support, a Foodbank, advice services, a community farm, and well developed and diverse programmes for young people.

Purpose of job

This role will lead on Events management for Oasis Hub Waterloo with a focus on securing funds for Lambeth & Croydon Foodbank (which is part of Oasis Hub Waterloo) and our associated services.

To apply please email your CV (max of two pages) and a Supporting Statement.

Your Supporting Statement (max of two A4 pages) must share specific and relevant examples demonstrating how your qualities and experience will enable us to increase our income generation through events.

Inspire and impress us!

Return your CV and Supporting Statement by 5pm on Sunday 10th May 2026

Face to face Interviews will take place in Waterloo on the 14th May 2026.

If you want an informal chat about this role, get in touch with Stu (Head of Youth Services and Fundraising at Oasis Waterloo). Please visit the Oasis Charity Jobs Website for further details. 

As part of the package, Oasis offers:

· Flexible working where possible with family friendly policies

· A non-contributory pension scheme, currently offering 7% employer contribution

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidate must have the right to work in the UK.

Oasis supports Equal Opportunities. Registered Charity No. 1136965

Refugee Action Kingston (RAK) is seeking an experienced and compassionate ESOL Coordinator to support our Community Hub Project. You will coordinate ESOL volunteers and resources, manage referrals and assessments to place users in classes, and administer registrations using RAK systems. Working closely with the Community Hub Manager, you will help deliver a blended ESOL programme that supports community integration, confidence and language development for refugees and people seeking asylum.

Key responsibilities 

• Coordinate ESOL referrals, assessments, attendance and class allocations. 

• Welcome service users and communicate class information and reminders. 

• Induct, support and coordinate ESOL volunteers. 

• Support lesson planning and learner engagement in ESOL and wider community opportunities. 

• Maintain accurate, confidential records and contribute to monitoring and evaluation. 

• Ensure Health & Safety, Equal Opportunities and safeguarding policies are followed. 

Person specification 

Essential 

• Recognised ESOL/EFL qualification or equivalent. 

• Experience working with refugees, people seeking asylum or vulnerable adults. 

• Strong communication, organisation and digital skills. 

• Understanding of Equality and Diversity. 

• Commitment to RAK’s aims and values. 

Desirable 

• Additional community language skills 

• Lived experience of migration or ESOL systems 

Equality & inclusion 

RAK is an equal opportunities employer and actively welcomes applications from under‑represented groups. We are committed to accessible recruitment and will make reasonable adjustments where required. 

Appointments subject to right‑to‑work checks and Enhanced DBS. 

Closing date:8th May 2026 

Applications will be reviewed on an ongoing basis, and interviews may take place before the closing date. 

10GM is a partnership that supports the voluntary, community and social enterprise (VCSE) sector right across Greater Manchester. It brings together four local infrastructure organisations — Action Together, Bolton CVS, Manchester Community Central and Salford CVS — who work closely together to champion local voluntary and community action and social enterprise, helping communities thrive across the city‑region.

While this role is based at Action Together, you’ll be working as part of the wider 10GM team, contributing to work that has a Greater Manchester–wide focus and impact across all ten boroughs

GM Head of Programme- Spaces of Hope and Connection 

The role

Thanks to National Lottery players, 10GM, on behalf of Greater Manchester Live Well, will receive £16.5 million over four years from The National Lottery Community Fund, the UK’s largest community funder.

This investment in Live Well Spaces of Hope and Connection will create a network of 100+ inclusive, community-led and owned spaces across Greater Manchester where people can meet, belong and find everyday support.

The Head of Programme will lead and oversee delivery of this large-scale, multi-partner strategic lottery programme, ensuring delivery through funded partners is aligned to the programme’s mission, vision and values, while maintaining strong programme management, compliance and delivery of agreed outcomes.

Working in close partnership with the Strategic Director of 10GM, this role provides senior operational leadership—translating mission, vision and values into clear delivery plans, pace, coordination and assurance across the full programme lifecycle.

The ideal candidate

We are looking for a values‑driven programme leader with experience delivering complex, large-scale programmes through partnerships and/or multi‑stakeholder delivery models. You can translate strategic priorities into clear, accountable delivery plans that balance funder requirements with flexible, community‑led approaches. You will bring strong governance, budget and risk management skills, and are confident working across the VCSE, public sector and communities.

Equity and social justice are central to how you work. You will have experience embedding inclusive, community‑led approaches, using evidence and learning to reduce inequalities and improve impact. Comfortable with complexity and ambiguity, you can communicate clearly, build trusted relationships, and lead teams with a learning‑led, collaborative mindset.

Equality, Diversity and Inclusion

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:

• A disabled person and/or
• A member of a community experiencing racial inequality 

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Right to work

We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK

Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

An exciting oppourtunity to lead compassionate, community-driven perinatal services that make a real difference to families every day. Shape how frontline support is delivered across our Baby Bank, Community Doula service, infant feeding support, and volunteer programmes in Birmingham. Ensuring safe, trauma-informed care reaches those who need it most.

As Head of Service at Elayos, you’ll turn strategy into meaningful action. You will lead staff and volunteers, strengthen safeguarding practice, embed reflective learning, and champion lived experience at the heart of everything we do. This is a rare opportunity to combine operational leadership with purpose, impact, and values-led service development in a growing organisation supporting mothers and birthing people, who find themselves disadvantaged, during pregnancy, birth and early parenthood.

Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents. 

Why Work for Us
• Hybrid working
 Additional Birthday Day off
• Flexitime and TOIL
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave plus bank holidays (pro rata)
• Access to the Blue Light Card
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme

This is a key coordination role at the heart of a multi‑partner programme, supporting referrals, triage, communications, data quality, and the day‑to‑day running of the service. Working closely with the Health & Wellbeing Coach Team Lead and coaches embedded across community organisations, you will help ensure residents receive the right support at the right time and that the service runs smoothly, consistently and efficiently across Bexley.

Desirable Criteria

• Knowledge of local voluntary & community sector in Bexley.
• Experience within health, wellbeing, social prescribing or community-based services.
• Experience supporting services delivered across multiple organisations.
• Previous triage experience.
• Work in a way that supports a trauma-informed approach, including communicating clearly, responding appropriately to need, and recognising the impact of individual circumstances.

If you’re highly organised, people‑focused, and motivated by making a positive difference in local communities, we’d love to hear from you.

Lloyds Bank Foundation 

Research and Evaluation Manager 

Starting Salary: £50,645 (London-based) 

Contract: Full-time, permanent contract (we are open to conversations about flexibility – so please ask) 

Location: London-based role with expectation of hybrid working from our London office

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place – personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role at the heart of the Foundation’s ambition to become even more impact-led and evidence-driven. As Research and Evaluation Manager, you will play a vital role in ensuring our programmes, partnerships and investments are grounded in robust evidence and a clear understanding of what works, why it works, and how we can increase our impact. 

You will lead the design and delivery of research, evaluation and learning activity across the Foundation, working closely with teams to ensure programmes are built around clear outcomes and that insight is used to inform decisions, improve delivery and strengthen impact. 

This is both a technical and collaborative role. You will manage and commission evaluation activity, while also working alongside colleagues across the organisation to embed a stronger culture of learning, evidence and continuous improvement. 

About You 

We are looking for a skilled research and evaluation professional with experience of designing, commissioning and delivering high-quality evaluation activity. You will be confident working with data, evidence and insight to inform decision-making and improve programmes or services. 

You will bring strong analytical skills, alongside the ability to translate complex information into clear, practical recommendations. You will be comfortable managing external partners and contracts, and confident supporting others to embed evidence and learning into their work. 

Above all, you will be collaborative, curious and committed to using evidence to improve outcomes for communities. A commitment to equality, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Midday, Wednesday 27th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Monday 8th June 2026 

Second Interview: Friday 19th June 2026