Insight and service development manager jobs

The ISM website is the organisation’s shop window: showcasing everything ISM offers in a visually engaging, modern way. It supports sales, marketing and external affairs, strengthens our profile, and drives member recruitment and retention through high-quality content, functionality and forward-thinking digital design. This role leads the management, development and optimisation of the ISM website, ensuring it is engaging, accessible, technically robust and aligned with brand, SEO and marketing priorities. It oversees content quality, suppliers, and web projects, while keeping ISM’s digital presence user-centred and ahead of trends.

The role also manages digital marketing and insights, optimising paid and organic campaigns, analysing performance across all digital channels, and delivering clear reporting to support membership recruitment, retention and strategic decision-making.

Additionally, it supports CRM development, brand consistency, and cross-organisational initiatives to strengthen ISM’s profile and understanding of member and prospect behaviour.

A full job descriton can be found on the ISM's website along with details of how to apply.

War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. The charity are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. 

Philanthropy is a central driver of War Child’s growth. Income has risen rapidly, underpinned by exceptional networks, high-profile supporters and a highly successful portfolio of events and experiences. Following a strategic review, War Child is now investing in a more structured, sustainable approach to philanthropy fundraising with two clearly defined strands: one focused on traditional major donor relationship management and pipeline growth, and a second dedicated to high-value events and experiences as a core driver of major donor engagement and income. This role has been created to lead the second strand.

While the Senior Philanthropy Manager’s primary focus will be generating income from a warm portfolio of major donors, they will also take strategic ownership of War Child’s high-value philanthropy events, shaping donor engagement rather than delivering events operationally. This is an autonomous, externally-facing role, unlocking influential networks and converting high-profile engagement into long-term philanthropic partnerships.

Please note that this is a hybrid role, with 1-2 days per week in the Camden office, with regular events and meetings in central London.

As Senior Philanthropy Manager, you will:

• Manage and develop a portfolio of donors and warm prospects capable of giving 6-figure gifts, including high-value donors currently sitting with senior leadership
• Take strategic ownership of War Child’s high-value events as a core driver of the major donor pipeline, shaping and strengthening this strand so it becomes a defined, sustainable part of the philanthropy programme
• Lead on donor engagement around events, including narrative, asks, pledge levels, follow-up and conversion to income
• Analyse and prioritise prospects with the Data & Insights Manager to focus effort on the highest-value opportunities
• Unlock and activate influential networks through ambassadors, senior volunteers and high-profile supporters
• Work closely with the Head of Philanthropy, Data & Insights Manager, Events Producer, and Principal Giving Lead

Essential skills and experience:

• Significant experience of high-value major donor fundraising, with a track record of securing £50k+ gifts from HNWIs
• Strong experience of developing donors through identification, cultivation, solicitation and long-term stewardship
• Credibility and confidence working with wealthy, influential individuals, advisers, celebrities and senior volunteers
• Experience of shaping donor engagement strategy around high-value events or pledge environments
• Strategic thinker with strong judgement on prospect prioritisation and pipeline management
• Excellent relationship management, influencing and written communication skills
• Comfortable operating autonomously in a fast-moving, high-profile environment

Desirable:

• Experience of pledge dinners or high-value special events at a strategic fundraising level
• Experience working with ambassadors or high-profile supporters
• International development or humanitarian sector experience

Not required: Direct event production experience; Line management experience

Employee benefits include: 

• 28 days’ annual leave, rising to 33 days, plus public holidays (entitlement is pro-rata for part-time staff
• Enhanced pay provision for maternity, partner/coparent/paternity, shared parental and adoption leave.
• Life insurance
• Healthcare Cash Plan and Cancer Cover
• Enhanced Sick Leave (from Day 1, entitlement increases with length of service)
• Paid Emergency Time Off for Dependants: Up to 5 days paid leave per annum to deal with an emergency involving a dependant
• Flexible Public Holidays: Staff may exchange up to two standard UK public holidays around Easter and Christmas for those that have cultural or religious significance to them
• Career Break: 3-12 months’ unpaid leave available to staff after 3 years’ continuous service
• Temporary Overseas Working: Up to 4 weeks per annum to work from a location outside of the UK
• Volunteer Leave: Up to four days paid leave per annum (pro rata) to participate in volunteering activities
• Cultural Benefits: As a charity that works closely with the creative industry, we’re delighted to offer our staff a number of free tickets to the best cultural events, including gigs, art exhibitions, private views and more! You’ll also receive free membership to Tickets for Good who provide free and discounted tickets to even more live events.

Finance Director (Head of Finance & Central Services)

Do you want your financial leadership to make a real difference in your community?

At WE Care Home Improvements (WECHI), we help older and vulnerable people live safely and independently in their own homes. Every decision you make as our Finance Director directly supports this mission, ensuring our organisation is financially resilient, well-governed, and ready to grow.

Reporting to the CEO, you will be the senior leader for finance, governance, and central services, including HR, IT, GDPR, and facilities. You’ll provide strategic financial oversight, shape organisational planning, strengthen risk management, and support the leadership team in delivering our ambitious vision.

This is a role for a strategic, values-driven professional who combines commercial and financial expertise with compassion, collaboration, and a commitment to social impact.

What you’ll do

• Lead financial strategy, budgets, forecasts, and reporting to drive organisational sustainability.
• Ensure robust governance, compliance, and risk management.
• Oversee central services to support operational excellence across the organisation.
• Provide insight and advice to the CEO and Board for effective strategic decision-making.
• Support organisational growth and development, including new business opportunities.

Who we’re looking for

• ACA, ACCA, CIMA, or ICAS qualified with senior leadership experience.
• Proven experience leading diverse teams and translating strategy into practical plans.
• Strong financial literacy, business acumen, and experience in service-focused organisations.
• A values-led leader who inspires, empowers, and role-models progressive ways of working.

 Why join us

• Make a tangible difference in the lives of older and vulnerable people
• Collaborative, supportive, and flexible work environment
• Competitive salary (£60,000), generous benefits, and development opportunities

WECHI offers a rare opportunity to bring your financial expertise to a mission-driven organisation with heart, ensuring older and vulnerable people can continue living independently, safely, and with dignity.

Additional information 

• The full job description is attached below for your reference. 
• ​To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role. 
• Application deadline: 20/02/2026 at 5pm
• Please note: we reserve the right to close this advert early if we find the right candidates, so early applications are encouraged.

In-Memory & Legacy Manager

• Hours: Full-time, 37.5 hours per week (flexible working available)
• Location: Hybrid (2 days in our office in East Oxford, OX4 1RW)
• Salary: £37,001 - £43,500 per annum
• Closing date: 25th February 2026 at 12 noon
• Interview date: 4th March 2026 (in person)

Are you passionate about building meaningful relationships and creating lasting impact?

We’re looking for an In-Memory & Legacy Manager to join our Fundraising team at a pivotal time in our charity’s journey. This is a brand-new role within our Income Generation Directorate, designed to lead the delivery of our in-memory fundraising programme and support the implementation of our new legacy strategy. You’ll play a key role in shaping how we engage with supporters who give in memory of loved ones and those considering leaving a gift in their will.

What you’ll do:

• Develop and deliver our in-memory fundraising strategy, including events and campaigns.
• Champion exceptional supporter stewardship and create tailored supporter journeys.
• Support the rollout of our legacy strategy, increasing engagement and pledger numbers.
• Collaborate across teams to embed legacy messaging and in-memory opportunities throughout our fundraising activities.
• Manage relationships with key stakeholders, including funeral directors, solicitors, and financial advisors.

What we’re looking for:

• Experience in in-memory fundraising and/or legacy marketing campaigns.
• Strong project management and organisational skills.
• Excellent relationship-building and communication abilities.
• Knowledge of fundraising regulations, GDPR, and best practice.
• A creative, proactive approach and enthusiasm for working in the charity sector.

Why join us?

You’ll be part of an ambitious team with a bold five-year strategy and a commitment to putting supporters at the heart of everything we do. This is an exciting opportunity to make a real difference and help grow sustainable income for our vital work.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Legacies form a key source of income for the British Heart Foundation (BHF), raising approximately £100m a year for our life‑saving research.

​

As a Legacy Manager, you will manage, protect, and optimise this income. You'll work alongside three other Legacy Managers, supporting the Head of Legacy Management to build on the team’s successes and to optimise the BHF’s income from gifts in Wills. 

​

Joining a thriving team, you’ll undertake a variety of work, including managing casework in accordance with the law, best practice, and BHF’s processes and procedures, collaborating with internal and external stakeholders, providing technical guidance to colleagues and potential legacy givers, and line managing two Assistant Legacy Officers and our Legacy Administrator. 

 This role may also require deputising for the Head of Legacy Management. 

About you 

​

You'll either have extensive experience in legacy management within the charities legacy sector; or be a Qualified Private Client Solicitor; or be a Qualified member of the Society of Trust and Estates Practitioners; or be a Qualified Chartered Legal Executive with experience of Wills and Probate. 

​

With high levels of empathy and belief in the BHF’s work, you'll be able to develop strong relationships with colleagues and contacts. With previous line management experience, you'll demonstrate first‑class leadership skills, supported by a compelling vision and the ability to inspire others, motivate, and develop a team of staff. 

 A self‑starter with excellent communication and strong interpersonal skills, you'll bring proven experience of working within private client / legacy management. 

 With high levels of financial numeracy, previous experience in a fast‑paced environment, and excellent IT skills, you’ll also have exceptional attention to detail, strong time‑management abilities, and the capability to prioritise workload and deliver to deadlines. 

 Working arrangements  

This is a 12-month fixed term contract covering family leave. We are looking for someone to work 32 hours per week, flexibility around this working pattern or the 32 hours can be discussed. 

 This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

 About us 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 

Belonging at BHF 

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.  

Team Manager – Safer Renting

Salary: £38,000 per annum
Contract: Full-time, Permanent
Location:  London SE17 / Hybrid working

Are you passionate about housing justice and protecting renters’ rights? Join Cambridge House as a Team Manager in our Safer Renting Team and make a real difference in the lives of private renters.

As part of our dynamic team, you will:

• Lead and inspire a team of tenancy rights caseworkers, ensuring high-quality advice and casework services.
• Support and develop your team, managing performance and well-being to help them thrive.
• Deliver expert tenancy rights advice and advocacy.
• Shape the future of our service, contributing to research, campaigns, and service development initiatives.

We’re looking for someone with strong leadership skills, a commitment to social justice, and experience in housing advice or casework. If you’re ready to empower renters and drive positive change, we’d love to hear from you.

Why join us?

• Competitive salary of £38,000 per annum
• Permanent, full-time role with opportunities for growth
• Be part of a mission-driven organisation making a tangible impact
• Hybrid and Flexible working arrangements
• Join an organisation with a diverse and incredible group of people providing pioneering and high-quality services.

To apply please download the recruitment pack. .Completed applications  should be emailed to us and must include your CV ( which should include 2 reference contacts)  and a supporting statement outlining your interest and suitabilty for the role . You will also be asked to complete and return our Diversity monitoring form and Criminal Records Declaration form, both of which can be found on our recruitment page. The sucessful applicant will need to undergo a  DBS check (enhanced) .   Interviews will be held on Saturday 14th February 2026.

The role

We are seeking an experienced and proactive Database and Insights Officer to take ownership of myaware’s CRM system (Raiser’s Edge) and ensure our database is accurate, compliant, and fully utilised across the organisation.

This is a pivotal role, acting as the main point of contact for all internal CRM users and our external CRM system provider. As a database super user, you will manage system settings, user access, data integrity and development, while providing expert support, guidance and training to colleagues.

Working closely with the CEO, the myaware management team and colleagues across the organisation, you will ensure the CRM system supports fundraising, communications, campaigns and wider organisational insight. You will also play a key role in identifying opportunities for system improvement, upgrades and best practice. The role will require occasional working at Derby HQ and travel for meetings.

Who We Are Looking For

We are looking for a confident and detail-oriented CRM professional with strong technical expertise and the ability to communicate clearly with non-technical users.

You will be highly organised, solutions-focused and comfortable taking ownership of a complex database system. You enjoy supporting others, improving processes and using data to make a meaningful impact.

 You will ideally have:

• Proven experience managing a CRM system, ideally Raiser’s Edge or a similar database.
• Strong understanding of database administration, data quality and compliance.
• Experience acting as a system super user, including managing users and system settings.
• The ability to train and support colleagues with varying levels of technical confidence.
• Excellent analytical skills and experience producing data selections and insights.
• Strong communication and relationship-building skills.
• A proactive approach to continuous improvement and best practice.

This is an exciting opportunity to play a central role in enabling myaware’s work through high-quality data, effective systems and collaborative support across the organisation.

If this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Candidates should submit their CV and tailored covering letter by: 23:30 on Sunday 1st February 2026

Provisional interview date will be week commencing: 09.02.2026.

Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

The Talent Set are excited to be partnering with the Royal Free Charity to recruit a Senior Fundraising Engagement Manager, joining a dynamic and ambitious fundraising team. This role will join the Charity at a truly pivotal moment, as they prepare for a multi-million-pound campaign to support a groundbreaking new cancer centre.

The Royal Free Charity supports over two million patients and 17,000 NHS staff across four hospitals and 30+ NHS services, funding life-changing equipment, research, staff wellbeing and patient care. This role will lead on shaping and delivering a high-performing engagement and events programme, driving income growth while creating exceptional supporter experiences.

The Role

Sitting within the Public Fundraising team, the Senior Fundraising Engagement manager will lead the strategy, delivery and growth of community, events and engagement fundraising. This role will manage and inspire a talented team of 4, building strong partnerships across communities and corporates, and develop innovative fundraising products that maximise impact across multiple hospital sites.

Key Responsibilities

• Lead the development and delivery of a growth strategy for community, engagement and events fundraising
• Work closely with senior stakeholders to shape future plans, identify new opportunities, and embed insight-led, supporter-focused approaches that deepen engagement and increase income.
• Manage and inspire a high-performing team, creating a culture of innovation, ownership and excellence
• Grow income through community, corporate and events partnerships
• Build and steward high-value community and corporate relationships
• Shape new fundraising products using insight, testing and learning
• Own budgeting, forecasting and KPI reporting
• Strengthen supporter journeys and embed best-in-class stewardship

About you

• Proven experience delivering income growth across community, corporate and/or events fundraising
• Strong leadership and people management skills, with experience motivating and developing high-performing teams
• Strategic mindset, with the ability to design and deliver ambitious fundraising plans
• Excellent relationship-building skills, confident engaging senior stakeholders, volunteers and partners
• Commercial and insight-led, with strong budget management, forecasting and reporting experience
• Creative, proactive and opportunity-focused, with a passion for testing new ideas and driving innovation
• Highly organised, resilient and comfortable operating in a fast-paced, evolving environment

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Vacancy

Job Title: Fundraising Data Insight Officer

Location: London/Hybrid

Salary: £37,520.19

Weekly Hours: 35

Reference: YMC1166420

YMCA is the oldest and largest youth charity in the world. Established in 1844, our movement now supports more than 58 million people across 119 countries – empowering young people to belong, contribute and thrive. In England & Wales, YMCA is made up of 83 independent local organisations supported by YMCA England & Wales, our national body which helps develop national programmes and represents our work with government and key stakeholders.

We are now looking for a Fundraising Data Insights Officer (FDIO) to join our Data Insights & Supporter Experience team. This is a fantastic opportunity for someone who loves turning data into insight and wants their work to make a meaningful difference for young people and communities across the country.

About the role

The FDIO will take the lead in developing the reports, dashboards and insight that directly support fundraising growth. Working closely with colleagues across the fundraising team, you’ll build accessible visualisations, monitor performance against key metrics, and support predictive analytics projects such as donor retention modelling and lifetime value forecasting.

You’ll also work hand-in-hand with our Database Manager to improve data quality, support data imports and ensure we are capturing information effectively across the organisation. An important part of the role will be helping non-technical colleagues understand and interpret data so they can make confident, insight-driven decisions.

About you

We’re looking for someone who has hands-on experience with CRM systems (ideally Raiser’s Edge or similar), strong reporting and visualisation skills, and the ability to work confidently with data importing and management processes. You’ll be analytical, curious, and a natural problem-solver with strong Excel skills and the ability to present data clearly to different audiences.

Experience of predictive analytics or advanced segmentation would be an advantage, but most importantly you’ll be someone who enjoys improving systems and has a proactive approach to data.

You will share our commitment to equality, diversity and inclusion, and be supportive of the YMCA’s ethos and values.

If you’re excited by the idea of using data to help transform young lives, we’d love to hear from you.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Reporting to: Head of Financial Planning & Analysis

Contact term: This is a full-time or part-time (0.8 FTE) permanent position on Crick terms and conditions of employment.

Salary for this Role: c. £60,000 with benefits, subject to skills and experience

Application instructions: Please submit both a CV and a covering letter. In your covering letter, we ask that you also respond to the following question:

“Give an example of a time you improved a process while successfully balancing multiple priorities. What did you do, and what was the outcome?”

About us

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.

About the role

The postholder will lead budgeting, forecasting and management information for our operations departments, manage an FP&A Assistant Manager, and partner with budget holders to drive effective financial management and support strategic decision making. You’ll also play a key role in managing our building lifecycle capital investment programme, developing business cases and reporting for funders.

See the full job description here.

What you will be doing

You will be responsible for:

• Leading annual budgeting and quarterly forecasting for key operational teams, producing clear, robust financial plans in collaboration with budget holders.
• Supporting financial management of building lifecycle investments, including business case development and reporting for funders.
• Building trusted, effective partnerships with stakeholders across the Crick.
• Ensuring accurate, timely month and year end processes and deliver insightful management reporting.
• Driving process and data improvements to unlock better insight and decision support.
• Contributing to strategic projects alongside the Head of FP&A.

About you

(Minimum criteria *)

You will have:

Essential:

• An accountancy qualification (CIMA, ACCA or ACA) followed by strong FP&A/finance partnering experience.*
• Strong communication skills with high emotional intelligence and the ability to influence stakeholders at multiple levels.*
• Evidence of strong financial modelling and analysis skills and be confident with financial planning tools such as Adaptive Planning.*
• A collaborative team player with creative problem-solving abilities and a clear connection to the Crick’s mission.
• A track record of improving processes to drive better insight.*

Desirable:

• Experience in research or grant-funded environments.
• Knowledge of Workday Finance or Cloud planning tools.

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture!

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
• We are collegial. We show respect for one another, work cooperatively and support the wider community.

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please email.

Find out more about life at the Crick.

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
• Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
• Health & Well-being:
• 24/7 GP consultation services.
• Occupational health services and mental health support programs.
• Eye care vouchers and discounted healthcare plans.
• Work-Life Balance:
• Back-up care for dependents.
• Childcare support allowance.
• Annual leave purchase options.
• Crick Networks offering diverse groups’ support, community and inclusive social events.
• Perks:
• Discounted gym memberships, bike-to-work scheme, and shopping discounts.
• Subsidised on-site restaurant and social spaces for team interaction.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London with home working one day a week, or two days per fortnight

About the role

The Senior Partnership Manager at Crisis is a varied and challenging role. You will oversee some of the organisations highest value corporate partners, delivering outstanding partnerships that maximise engagement, uncover creative opportunities and drive authentic mutual value. You will ensure we work collaboratively with other high value teams and the wider organisation in sustaining and growing income, inspiring donors to play their part in ending homelessness.

The role will include management responsibility of the Partnership Executive and require agility in stepping into leadership positions.

We are looking for someone with the ability to be bold in identifying new opportunities within our owned partnerships, that secure long-term, transformational impact. It is vital that candidates act with equity and are adept at elevating and implementing the voice of lived experience.

About you

• You’re a skilled corporate partnership professional with experience in leading six and seven figure partnerships that have achieved highly impactful results.
• You are a talented relationship manager and have a track record of cultivating powerful connections with key stakeholders, inspiring long-term commitment.
• Being bold comes naturally to you and you enjoy leading partnerships or campaigns that break the mould to challenge what’s possible.
• You are comfortable in a leadership role and adept at recognising the strengths and supporting the development of those you manage.
• You are a collaborator that thrives in team settings and contributing to an environment where everyone’s voice is heard.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 9th February 2026 at 23:59

Interview date and location:

• First stage - Week commencing 16th February, online via Microsoft Team
• Second stage – Week commencing 23rd February, online via Microsoft Team

Interview process:

• First stage - interview will be competency-based questions
• Second stage - interview that will include a written task or presentation

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.

Closing date: Friday 30th January 2026

Join us as a Commercial Business Development Manager (South) - Job Description/Person Specification

WithYou is recruiting for an experienced Commercial Business Development Manager to join our Business Development and Communications directorate. This is a key role for a collaborative and commercially minded professional who is motivated by impact and excited by a varied role that will directly support the growth and sustainability of our services.

As a leading charity supporting people with drug, alcohol and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

As Commercial Business Development Manager for the South Region, you'll be responsible for driving the development of high-quality tender submissions. This will include undertaking market analysis and strategic service design in collaboration with colleagues from across the organisation, including operations, clinical, finance and HR.

Key priorities will include:

Project management: leading a project team to produce high-quality, competitive, and financially viable bids.

Bid writing: contributing to the writing of technical responses, implementation plans, and service models.

Commercial modelling: developing costed pricing models that reflect specifications, internal cost structures and delivery models.

Strategic analysis and pipeline development: monitoring market trends, commissioner expectations, and competitor positioning to inform our regional pipelines.

Collaboration: working closely with Directors, Operational Leads and other Subject Matter Experts to prepare for commissioning and tendering activity, including designing service models.

Compliance & quality: ensuring all models comply with procurement regulations and public sector contracting expectations.

This is a permanent, full-time role working 37.5 hours per week. You will work from home, with travel across England and Scotland as required. The salary for this role is £37,000 to £44,290, depending on experience.

We’ll be excited to see the following in your application:

• Substantial experience in a similar role, including a track record or appreciation of business development
• Demonstrable project management experience and skills, with excellent attention to detail
• Knowledge of the third sector, health and social care and/or public health
• Commercial and financial modelling skills
• Excellent communication skills, including effective stakeholder engagement

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

What we offer

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference? We’re on an exciting journey to implement a brand-new Dynamics 365 CRM system and are seeking an experienced CRM Manager to support and maintain the system which will transform how we connect with our supporters and deliver impactful fundraising campaigns.

About the role:
This is a pivotal role in shaping the future of our supporter engagement. You’ll take ownership of our CRM strategy and management, ensuring data quality and seamless processes that empower our fundraising and communications teams. Through your proven Dynamics 365 CRM skills and experience, you will also lead the charity’s CRM business processes and data quality, collaborating with the key stakeholders across the charity.

This position is based remotely, but there is also an option to work on a hybrid basis at our head office in Norfolk. Where working remotely, you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

About you:
You’ll have advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimising CRM systems. Skilled in the Power Platform (Power Automate, Power Apps, Power BI), you combine strong technical ability with excellent communication skills, making complex information clear for non-technical colleagues. Highly organised and detail-oriented, you manage workloads effectively under pressure and build positive relationships across teams. A good understanding of data protection and compliance is essential, and experience in a fundraising or charity environment is desirable.

What we offer:
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities. 

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.

Closing date: Friday 30th of January
Interview date: Tuesday 10th of February

We are recruiting a Support Manager to provide clear leadership, coordination and oversight of our support services during a period of growth. This role is pivotal in ensuring our services are safe, sustainable, well-governed and responsive to patient needs, while supporting staff and volunteers working in emotionally demanding environments. You will work closely with the Director of Research & Programmes and collaborate across the organisation to align support services with wider strategy.

This is an ideal role for someone with experience managing support or community services in the charity or health sector, who values clarity, collaboration and compassionate leadership.

Key Responsibilities

Service Leadership & Oversight

• Provide operational oversight of Make 2nds Count’s support services, ensuring high-quality, consistent delivery.

• Embed clear processes, boundaries and decision-making routes across support activities.

• Monitor service activity, risks and capacity, escalating issues appropriately.

Safeguarding, Risk & Quality

• Act as the operational safeguarding lead for support services.

• Ensure safeguarding, incident reporting and crisis procedures are embedded, understood and followed.

• Support a culture of emotional safety and reflective practice.

Team & Volunteer Support

• Line manage and support staff within the support team.

• Work with the Director of Research & Programmes to ensure appropriate supervision structures are in place.

• Support volunteers and facilitators through clear guidance, training pathways and escalation routes.

Planning & Collaboration

• Contribute to service planning, improvement and prioritisation.

• Work collaboratively with colleagues across the charity, including fundraising and communications, to ensure joined-up delivery.

• Support the evaluation and development of services based on insight and learning.

About You

Essential

• Experience managing or coordinating support, community or health-related services.

• Strong understanding of safeguarding in sensitive or high-risk environments.

• Experience supporting staff or volunteers in emotionally demanding roles.

• Ability to bring structure, clarity and consistency to complex service delivery.

• Confident communicator, able to navigate sensitive conversations with care.

• Comfortable working remotely and managing your own workload.

Desirable

• Experience in cancer, health, mental health or lived-experience-led services.

• Knowledge of governance, data protection and information management.

• Experience working in a small charity or resource-constrained environment.

• Understanding of trauma-informed or compassionate practice.

Why Join Us?

• Be part of a mission-driven, patient-led charity making a real difference.

• Work with a supportive, values-led leadership team.

• Flexible, home-based working.

• Annual leave enhancements over Christmas and New Year.

• Opportunity to shape and stabilise vital support services at a key moment.

How to Apply

Please submit:

• A CV, and

• A supporting statement (no more than 2 pages) outlining how your experience meets the requirements of the role and why you are interested in working with Make 2nds Count.

We are committed to inclusive recruitment and welcome applications from people with lived experience of cancer.