Internal engagement officer jobs

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time National Director of Operations to lead our delivery across England, Wales, Northern Ireland, and emerging community settings, with an ambition to reach Scotland. This is an exciting opportunity to play a central role in scaling our impact and strengthening our presence across the criminal justice system and beyond.

As National Director of Operations, you will provide strategic and operational leadership for our learning programmes in prisons and community settings. You will ensure high‑quality, consistent and accessible delivery, overseeing a team of six Regional Managers and a wider workforce of around 65 staff, volunteers and over 2,000 peer mentors trained each year.

Working closely with senior colleagues, partner organisations and national bodies such as HMPPS, you will drive programme excellence, innovation and partnership working. You will also play a key role in new business development, operational strategy, contractual delivery and ensuring we can reliably demonstrate the impact of our work.

The role requires an experienced operational leader with a deep commitment to improving outcomes for people facing disadvantage. You will bring:

• Senior leadership experience in a complex, multi‑site environment.
• A track record of delivering large-scale programmes and leading distributed teams.
• Strong strategic thinking, problem‑solving and relationship‑building skills.
• Experience working with statutory bodies or large public-sector partners (e.g. HMPPS).
• Excellent judgement, communication skills and the ability to influence at all levels.
• Understanding of the criminal justice system, safeguarding, or alternative education environments (desirable).
• A collaborative, inclusive leadership style aligned with Shannon Trust’s values.

We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but will require travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. This role does require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews, which will be held online, are planned for the w/c 18th May.

Position: Social and Digital Media Creator
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a dynamic Social and Digital Media Creator to join our team. You’ll be a real digital native, with experience delivering engaging campaigns across paid media, organic social media and email. Day to you’ll manage, moderate and optimise our digital channels and email communications – all integral shop windows for our brand.

You’ll deliver accessible and inclusive content viewed millions of times by over 210,000 followers.  Planning and delivering targeted social and paid media strategies is a key part of this role. You’ll lead social content production, create engaging videos, graphics, and community-focused posts to support people living with MS.

The role also involves planning, writing, building, and sending targeted emails to key audiences using DotDigital, our email service provider.

The Social and Digital Media Creator generates and utilises channel and content insights to increase engagement, raise awareness, and drive conversions against our KPIs.

If you’re a well-rounded social media expert looking to make a real difference, apply today!

Closing date for applications: 9:00 on Monday 11th May 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Fine Cell Work is a charity transforming the lives of people in prison and post-release through training in high quality, creative, commercial needlework. Handmade products are sold to public and to designers, artists, and heritage organisations, many of whom commission bespoke pieces. Customer demand for these products continues to grow. 

Our frontline services are delivered by a team of talented and dedicated volunteers across the country, making possible the transformational work that we do. Volunteers bring a wide range of experience, skills, and expertise. We offer a range of volunteering opportunities from teaching in prison to production and commissions support, to events, sales, and pop-up shops.

Core Job Purpose: 

Fine Cell Work is seeking a highly organised and people-focused Volunteer Coordinator to provide administrative support for a community of 100+ volunteers nationally. Based at our head office in Battersea, this role is central to ensuring a positive, efficient, and engaging volunteer experience - from recruitment and onboarding through to retention and ongoing support - and makes possible the realisation of our organisational mission.

Whilst acting as the first point of contact for general enquires about volunteering opportunities across the organisation, including with workshop, events, commissions, and production teams, the Volunteer Coordinator will act as the primary point of contact for volunteers working in prison, handling queries, maintaining up to date records, and triaging concerns to the appropriate members of the team.

This position requires strong administrative skills, excellent communication, and the ability to manage multiple priorities while maintaining a supportive and professional approach. 

Principal Accountabilities for the Core Job: 

Volunteer Recruitment & Onboarding 

• Coordinate end-to-end volunteer recruitment processes for all volunteer roles, including advertising, screening applications, and scheduling interviews 
• Manage all correspondence with prospective prison volunteers, ensuring a welcoming and professional experience 
• With the Senior Programmes and Impact Officer, support the creation of a regularly updated volunteer information pack and ensure all new prison volunteers receive it at least 7 days prior to their FCW volunteer training 
• Coordinate and timetable onboarding processes for prison volunteers, including induction administration, prison vetting, training sessions, and the distribution of materials 
• Maintain accurate records of all applicants and volunteers (across all roles) 

Volunteer Administration 

• Maintain and update all volunteer contact details
• Process all volunteer expenses
• Using Volunteero, track volunteer participation, hours, and engagement levels 
• Ensure all required documentation (e.g. references and vetting information for prison volunteers) is collected and securely stored 
• Using Volunteero, support scheduling and coordination of volunteer shifts in prison and across other activities including reflective practice; training; event attendance etc.

Volunteer Support & Retention 

• Act as the primary point of contact for Fine Cell Work volunteers working in prison, responding to queries in a timely and supportive manner 
• Build strong relationships with volunteers across all teams
• Coordinate regular check-ins, feedback collection, and recognition initiatives for volunteers across all teams e.g. for Volunteer Week 
• Lead on the coordination of the annual Fine Cell Work Volunteer Lunch 

Triage & Internal Coordination 

• Receive and assess volunteer questions, concerns, and feedback, via phone, email and Volunteero reports, determining the appropriate course of action
• Handle, escalate, or direct issues to relevant team members (e.g. Senior Programmes and Impact Officer / prison contacts / Production team / events or the Director of Programmes) as needed
• Any other ad hoc administrative or organisational tasks as required

The following knowledge and skills have been identified for the role: 

Essential knowledge, skills and experience:

• Experience in volunteer coordination, administration, or a similar people-focused role 
• Strong organisational skills with attention to detail and ability to manage multiple tasks 
• Excellent written and verbal communication skills 
• Ability to handle sensitive information with confidentiality and professionalism 
• Strong problem-solving skills and ability to triage and prioritise effectively 
• Proficiency in standard office software and database systems 
• Proactive and solution-oriented 

Personal attributes: 

• Collaborative, empathetic and approachable, with a genuine interest in supporting volunteers 
• Excellent communication skills, both verbal and written 
• Friendly and approachable
• Detail oriented 
• Authoritative, calm, flexible and adaptable 
• Able to work with an experienced and established team
• Commitment to aims and ethos of Fine Cell Work 

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions. 

My Sisters’ House is expanding its fundraising team — and we’re looking for a dynamic, creative and relationship‑driven fundraiser who can help take our income generation to the next level. If you love building connections, crafting compelling stories and spotting opportunities others miss, this role will give you the space to thrive.

What you’ll do

You’ll lead the growth of our individual giving and high‑value supporter base, nurturing relationships with donors, partners and philanthropists who want to make a tangible difference. You’ll shape engaging fundraising appeals, deliver standout donor experiences and bring fresh ideas that cut through a challenging fundraising landscape.

You’ll also help develop new income streams — from local businesses to female‑led enterprises — and work closely with colleagues to strengthen donor journeys and build a confident, ambitious fundraising culture.

What you’ll bring

You’re a natural communicator with a flair for storytelling and a sharp eye for opportunity. You’re organised, proactive and energised by a busy, varied workload. You enjoy thinking creatively, writing persuasively and turning insight into action. Above all, you’re motivated by the impact your work can have on women facing trauma, abuse and disadvantage.

Why join us?

You’ll be part of a small, passionate and supportive team with big ambitions. You’ll have room to innovate, freedom to shape your approach and the chance to grow your skills across individual giving, corporate partnerships and high‑value fundraising. With strong foundations already in place — and a growing network of committed supporters — you’ll be joining at a genuinely exciting moment.

Flexible working is essential, with occasional evenings and weekends. The role requires a DBS check

The Philharmonia is seeking a confident, bright and well-organised Co-ordinator to support the CEO and wider Executive Team in their role as leaders, by supporting with research, artistic planning co-ordination, external and internal stakeholder and project liaison as well as diary management.

Ready to fast track your career in concerts or general management for an orchestra? This role will suit an ambitious music or arts administrator, who is both knowledgeable and passionate about orchestral music. This is a phenomenal opportunity for a proactive and highly self-motivated individual to gain insight into all aspects of senior orchestral management.

You will be able to evidence skills at problem solving, project work and relationship management and must show discretion and tact when dealing with matters of a confidential nature. You must have excellent verbal and written communication skills and good technical music knowledge.

Working in a fast-paced, busy environment, the Co-ordinator will have the ability to think outside the box and provide effective solutions to everyday operational challenges swiftly and calmly.

The role is based full-time at our Bankside Office in London, with regular attendance at concerts, board and committee meetings and donor events, which often occur outside office hours.

Key Responsibilities

• Acting as first point of contact for the Executive Office, ensuring it functions smoothly and efficiently by liaising and coordinating with other members of the Executive, the Board and external stakeholders

• Managing the CEO’s diary, scheduling appointments and arranging travel itineraries; making bookings, arranging payments, maintaining simple budgetary and expenses records

• Handling calls and correspondence, preparing briefing documents and presentations, managing annual cycle of concert invitations

• Supporting the artistic planning function with research and project work on repertoire and artists

• Managing the repertoire clash-checking process, including accurate and up-to-date record-keeping and season co-ordination with Southbank Centre

• Supporting the CEO and Board Secretary by ensuring that day-to-day governance arrangements are working effectively; providing administrative support to the Board and other Committees including drafting and checking agendas, collating and circulating papers, professional minute-taking, pursuing of agreed actions, booking and setting up meeting spaces

• Leading on specific projects or initiatives for the Executive, under the direction of the CEO

• Looking after day-to-day building/office operations as part of a team

• Handling a range of conflicting priorities and ensuring the CEO’s office maintains an open and outward-facing approach, while dealing with all matters in a confidential and timely manner, being trusted implicitly with sensitive information

Skills and Qualifications

• Graduate level with 2 years’ professional work experience

• A background in the arts is desirable, either having studied arts administration/music/ management or with relevant comparable experience working in an arts organisation

• Experience carrying out programme, artist and music industry research

• Confidence in report writing and presenting is essential, with excellent MS Office skills

• Good knowledge of artists, orchestral repertoire and the classical music business

• Strong admin talents – this role is admin heavy

• Highly organised and process-driven

• Meticulous attention to detail

• Proactive and solutions-oriented approach, demonstrating a high degree of self-motivation

• Excellent communication and relationship building skills

• Flexible attitude and enjoys working in a demanding and ever-changing environment

• Strong work ethic including time management and ability to work to deadlines

• Demonstrates absolute discretion when handling confidential or commercially sensitive information

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households—including both adults and children—resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period).

The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements. 

Key Working Relationships

This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer. 

Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households.

This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters.

KEY ACCOUNTABILITIES:

Support to Households (50% caseload capacity)

• Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice.

• Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services.

• Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication.

• Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK.

• Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals.

• Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning.

• Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required.

Team support and quality assurance (40%)

• Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes.

• Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice.

• Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement.

• Provide coaching/training and on-the-job support to strengthen delivery. 

Safeguarding

• Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM. 

• Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure. 

• Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases. 

• Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures. 

Key administrative tasks and ways of working (10%)

• Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements.

• Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards.

• Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites.

• Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring.

• Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support.

• Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team.

• Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements. 

PERSON SPECIFICATION

Skills, Knowledge and Qualifications:

Essential

• Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework.**

• Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English.

• Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. **

• Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.

• Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines.

• Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.

• Ability to work flexibly both independently and collaboratively as part of a team.

• Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings.

Desirable

• Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate.

Experience:

Essential

• Significant experience supporting refugees, asylum seekers or other vulnerable populations through structured integration pathways, including progression in employment, education, financial stability and community participation. **

• Proven line management, supervision or team leadership experience for diverse staff within a casework, social care or integration-focused environment, including responsibility for case oversight, performance support and professional development. **

• Strong working knowledge of UK statutory and voluntary sector systems and services.

• Significant experience using Client Management Relationship systems and leading data quality assurance processes. This includes implementing routine checks and controls across case records and client management systems, ensuring timely corrective action and maintaining confidentiality and data protection standards.

​

We are seeking an Interim Equity, Diversity and Inclusion (EDI) Project Manager to lead the development of our EDI Strategy for 2026–2030 over a 6 month fixed-term contract. Building on strong foundations, you will create a practical, evidence‑based roadmap that embeds decolonisation principles, equitable partnerships, and best practice across the organisation. You will help deliver a clear, measurable framework that drives accountability and lasting impact, working closely with colleagues and senior leaders.

In this role you will report to the joint sponsors of the EDI Strategy, the Chief Strategy and People Officer, Cheryl King-McDowall (based in London) and Chief Programme and Impact Officer, Adam Weiss (based in Brussels).

Key Responsibilities

• Lead the refresh of ClientEarth’s EDI Strategy for 2026–2030, building upon the organisation’s existing framework.
• Integrate decolonisation principles and equitable partnership models into the strategy design.
• Ensure all strategic plans are aligned with relevant legislation, including the Equality Act 2010, and best practice EDI standards.
• Conduct organisational diagnostics, including data and gap analyses, benchmarking, policy reviews, and stakeholder/staff network engagement
• Design and facilitate workshops, consultations, and engagement sessions with staff at all levels.
• Lead the development of ClientEarth’s submission to the UK based environmental NGO SOS UK! RACE report 
• Manage delivery of the project within agreed budgets, including commissioning and working with external EDI advisors where required.

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• Extensive understanding of EDI legislation and regulatory requirements in the UK, particularly the Equality Act 2010.
• Experience in embedding EDI thinking into business planning, policies and processes, and direct service delivery. 
• Knowledge of equitable partnership models and racialised dynamics and experience of designing and implementing EDI and decolonisation strategies.
• Demonstrable experience working with NGOs or within multistakeholder, mission-driven organisations.
• Experience of developing and applying KPIs and metrics related to EDI impact and performance management.
• Strong alignment with ClientEarth’s values and commitment to our vision, mission, and equity, diversity, and inclusion strategy objectives.

See the job description for a full list of duties for this role.

Job Benefits

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Ronald McDonald House Charities UK is seeking a proactive and creative Mass Participation Events Manager to lead the delivery and growth of our mass participation portfolio. The role will lead on the strategy, performance and delivery of our challenge events programme, ensuring events achieve agreed income and participation targets and work closely with the Head of Mass Engagement to shape and test future Ronald McDonald House Charities UK owned mass participation events, supporting sustainable, diversified income growth.

Key Responsibilities:

Event Strategy & Planning

• Develop and deliver a clear strategy for challenge and mass participation events, aligned to fundraising targets and audience engagement objectives.
• Identify and assess new event opportunities, including third party and bespoke challenges, to diversify and grow income.
• To play a key role in developing new events, taking them to market and adopting a test and learn approach in collaboration with the Head of Mass Engagement & wider Engagement Directorate.

Event Delivery & Logistics

• Support the Senior Event Fundraiser to lead the end-to-end management of events, including budgeting, planning, supplier coordination, risk management, and on-the-day execution.
• Ensure all events are delivered to a high standard, providing an exceptional experience for supporters.

Supporter Engagement & Stewardship

• Build strong relationships with event participants, providing excellent supporter experience and tailored stewardship journeys.
• Support the development, delivery of and evaluation of effective supporter journeys across the events portfolio, focused on maximising net return and supporter retention.
• Create and develop engaging communications and materials to inspire fundraising and deepen supporters’ connections to the charity.

Marketing & Promotion

• Lead the delivery of an audience and insight led events marketing programme, working closely with the Brand, Communications and Digital team to maximise participation and net return.
• Keep abreast of income and data trends across the sector to help inform future activities and events fundraising programmes.

Monitoring & Evaluation

• Agree and deliver against ambitious income and acquisition targets, maintaining costs within agreed budgets.
• Set, manage and report against budgets, milestones and KPIs across the events portfolio, demonstrating accountability for performance.
• Use data and insight to evaluate event performance, inform decision making and continuously improve participant experience.
• Produce regular performance reports and insights for internal stakeholders

Collaboration & Partnership

• Work closely with senior managers and colleagues across the department to maximise opportunities for collaboration and integrated delivery.
• Build and maintain effective relationships with key stakeholders, including but not limited to - McDonald’s Relationship Team, House teams, fundraising partners, suppliers and third party event organisers.

Skills & Experience

Essential

• A proven track record of excellent management of an event portfolio to meet income and acquisition targets.
• Experience of delivering data and insight led marketing and stewardship programmes to drive acquisition and net income.
• Experience of managing multiple projects with complex budgets, multiple stakeholders and stretching KPIs.
• Line management and team development experience.
• Knowledge of health and safety, risk management in event delivery & fundraising compliance.

Desirable

• Experience of virtual fundraising and development of new events.
• Ability to plan, prioritise and balance a busy and varied workload.
• Familiarity with digital fundraising platforms and MS Dynamics.
• Experience supporting innovation or new product development, working with agencies to deliver new fundraising products.

We’re looking for a Communications Officer with experience in marketing and communications who will be part of a high-paced communications team working to engage with Christians and churches in London and beyond.

The successful candidate will:

Oversee the full production cycle of the quarterly Together prayer guide

• Together is LCM’s quarterly prayer guide, sent to thousands of supporters and used daily within the mission. It is a key point of connection between supporters and missionaries, shaping how people pray for gospel work across London.

Plan and oversee the weekly LCM online prayer meetings

• Every Tuesday evening, supporters from across the UK and beyond meet on Zoom to hear from a missionary and pray for gospel work. These online meetings have become a valued community, especially for those who cannot easily meet missionaries in person.

Support missionaries in engaging their supporters more effectively

• Missionaries rely on communities of Christians who pray, encourage, and give. Their LCM web pages help supporters understand their ministry and stay connected. The Communications Officer helps ensure these profiles are compelling, accurate, and regularly refreshed, supporting missionaries in presenting their work clearly and confidently.

Create fresh content for LCM’s communications channels

• LCM provides practical, frontline insights to equip Christians in sharing their faith, especially with marginalised communities. Throughout the year, the Communications Officer contributes written content — producing blogs, stories, and practical guidance that support and encourage believers, alongside social media content that helps extend reach.

Lead occasional cross team communications projects

• The Communications Team supports the wider organisation, regularly producing promotional materials for teams such as Training, Church Partnerships, and Supporter Partnerships.

Contribute creative ideas to shape communications and marketing content

• The Communications and Marketing Team is collaborative, creative, and committed to inspiring Christians across the UK! The Communications Officer contributes actively to idea generation — taking part in brainstorms, workshops, and planning sessions to help develop fresh, engaging approaches for external audiences.

The successful candidate will be a committed, prayerful evangelical Christian, with:

• At least 2 years' experience in a communications or marketing role (ideally with churches or church-based charities), delivering a range of integrated marketing and communications activities to engage different audiences.
• Strong grasp of branding principles and techniques and how to apply these in communications and marketing work.
• Ability to work proactively using own initiative, prioritise work and meet deadlines, with well-developed time management skills.
• Excellent written and verbal communication skills, with the proven ability to write and produce engaging communications for a range of channels and audiences.
• Experience of evaluating communications or marketing activities.
• Excellent interpersonal skills with the ability to build relationships and communicate with a wide range of people.
• Flexible approach and skilled at working in a fast-paced environment and juggling multiple priorities.
• Creative and innovative approach to communication combined with clear focus on delivering quality work to time and budget that is right first time.
• A good understanding and experience with using Adobe Creative Cloud and other creative & design platforms.

Desirable

• Educated to degree level or equivalent qualification
• Marketing qualification (CIM or equivalent)
• Experienced with photography and videography

This is a part-time role (0.4 FTE) with an expectation to work 2 days per week (16 hours per week), and a minimum of 1-day in the office per week. The position is a maternity cover position and will be offered on the basis of a 12-month fixed-tern contract.

If you possess this gifting and skills mix and have a strong desire to contribute to the London City Mission’s gospel outreach to those who are least likely to hear about Jesus in London, then we encourage you to apply.

There is an occupational requirement that the person appointed be an evangelical Christian.

To apply

Download and complete the application form (MS Word and then click enable editing). Please see recruitment pack for more information on the role and details of where to send your application form.

The application deadline is Monday 4th May 2026. Suitable candidates will be interviewed as they apply.

Tenancy Support & Financial Wellbeing Project Worker  
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 4.5-year fixed term (as this post is funded by the National Lottery)
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge 

About Us 

Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery -from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services.  National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. 

Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community. 

Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street. 

About you and the Role 

As a member of Wintercomfort’s Project Worker Team, reporting to the Senior Tenancy Support Officer the Tenancy Support & Financial Wellbeing Project Worker is responsible for delivering Wintercomfort’s specialist range of 1:1 Pre and Post Tenancy Support, implementing proactive, holistic strategies designed to prevent people from losing their homes, whilst simultaneously providing them with the financial tools and capability needed to sustain stability, aimed at empowering Service Users to move out of the spiral of homelessness and back into mainstream society, preventing homelessness and foster financial inclusion.

Key Responsibilities 

• To provide emotional and practical support and assistance to prepare and assist Service Users to move into accommodation once a placement is confirmed, working with internal and external colleagues. To work in a flexible manner within Wintercomfort and the wider community to provide outreach and support services in person, occasionally in exceptional circumstances this could include in their own home when accompanied with external partners also includes via text, email, telephone and video calls.   
• To provide a wide range of resettlement-based support along with the Senior Tenancy Support Officer to ensure Service Users access the most suitable housing pathway for their individual needs. To take the lead on all housing related referrals for Service Users. To ensure all suitable Service Users are registered and supported on Homelink. 
• To provide crucial assistance to tenants, focusing on maintaining tenancies, managing money and debt and improving overall financial stability – including, signposting, budgeting, welfare benefits checks, rent arrears support, setting-up and managing utilities, housing related life skills, offering guidance and support to enable Service Users to maintain their own homes, aiming to prevent eviction and enhance quality of life. 
• To provide on-going long term tenancy support to Service Users moving into independent living, this includes private rental housing or alternative housing pathways without any on site support. To assist with hand over post tenancy support to accommodation providers at a suitable point in the Service User support pathway, with the aim of enabling long-term independence.
• To ensure all Service Users have access to external grants and any available funding to support their individual needs to maintain their accommodation. Signposting and assisting with applications for funding to assist people moving into accommodation are supported with the appropriate items: floor coverings, white goods, basic furniture and home furnishings. 
• To support residents to keep their current homes, including mediation with landlords, accessing legal support on evictions, addressing anti-social behaviour, identifying high risk groups targeting support towards vulnerable groups such as those fleeing difficulties, leaving prison, hospital or care systems. 
• To ensure that accurate records are kept, documenting the support services provided to Wintercomfort’s service users onto the Salesforce/Inform system. Ensuring that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports and case studies to the fundraising team. 

One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.

If you choose to come and work with us, you will find that we offer: 

• Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision. 
• A supported work environment – You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these. 
• Training – We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role. 

Closing date: Monday 11th May, 2026
Interviews will be taking place between the 19th – 22nd May 2026 

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors. 

No agencies please. 

The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.

The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.

The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.

1. Governance leadership and oversight

• Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
• Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
• Regularly review and update governance frameworks, systems, and processes to align with international best practices.
• Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
• Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
• Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.

2. Board and executive support

• Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
• Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
• Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
• Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
• Monitor follow-up actions and ensure implementation of board decisions.

3. General meeting (GM) management

• Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
• Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
• Oversee the drafting and quality assurance of reports, motions, and official documentation.
• Ensure accurate recording of proceedings, decisions, and outcomes.
• Verify compliance with all procedural and constitutional requirements for general meetings.

4. Regional elections coordination

• Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
• Develop and implement clear election procedures and guidance for regions in line with the constitution.
• Ensure elections are conducted transparently, fairly, and consistently across all regions.
• Provide advisory support to regional executive committees on governance and election matters.
• Maintain comprehensive records of election processes, results, and compliance.

5. Policy development and management

• Lead the drafting, review, and implementation of governance and organisational policies.
• Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
• Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
• Establish and maintain systems to monitor policy implementation, compliance, and effectiveness. 

6. Strategic planning and alignment

• Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
• Support alignment between global strategy and regional and other relevant strategic plans.
• Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
• Monitor and report on governance-related strategic objectives and outcomes.

7. Support to member organisations, regions, and specialty groups

• Provide expert governance and policy advice to MOs, regions, and speciality groups.
• Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
• Facilitate knowledge sharing and promote best practices in governance globally.
• Respond to governance queries and provide timely, solution-oriented support.

8. Stakeholder engagement and communication

• Act as a central liaison on governance matters between the CEO, board, committees, and membership.
• Ensure consistent and transparent communication of governance processes, decisions, and requirements.
• Build and maintain effective relationships with internal and external stakeholders.
• Work closely with the communications and marketing team for the delivery of all key communications.

9. Continuous improvement and risk management

• Identify governance risks and develop mitigation strategies.
• Lead initiatives to enhance governance maturity and organisational performance.
• Monitor global trends in governance and advise on relevant improvements.
• Support organisational risk management processes related to governance and compliance.

Person specification

Education and qualifications

• Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
• Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
• Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
• Commitment to ongoing professional development in governance or non-profit management.

Essential experience and skills

• Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
• Strong knowledge of non-profit governance frameworks and best practices.
• Proven experience supporting boards and senior leadership.
• Experience managing complex governance processes (eg elections, general meetings).
• Excellent organisational, analytical, and problem-solving skills.
• Strong written communication skills with the ability to produce high quality formal documentation.
• Ability to work effectively across diverse cultural and geographic contexts.

Desirable

• Experience working with global professional associations or health related organisations.
• Familiarity with constitutional frameworks and regulatory environments in international organisations.
• Experience engaging with stakeholders across multiple regions.

Personal attributes

• Highly organised, proactive, and detail oriented.
• Strong integrity and commitment to transparency and accountability.
• Collaborative, diplomatic, and skilled in stakeholder management.
• Ability to manage multiple priorities in a fast-paced environment.
• Strategic thinker with a practical, solution oriented mindset.

 Impact of the role

This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.

Only candidates invited for interview will be contacted.

Role Location: Home Based

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

You’ll provide high quality support to the communities of people affected by Parkinson’s in Hull and the East Riding of Yorkshire. As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers. We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.

Through community development we work in close collaboration with our Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s - whether directly or with their friends, family and carers.

What you’ll do:

• Provide first point of contact for new people affected by Parkinson’s wanting to engage with our community facing work in Hull and East Riding

• Organise online and in-person, internal and external meetings and events, including booking venues and refreshments, assisting with the production of materials, fulfilling mailings and taking bookings for our community development work across Hull and East Riding

• Support the development of new activities with our community in Hull and East Riding, by establishing contact with other organisations and individuals in the area

• Promote and market activities in local areas to ensure our community are aware of all the offers available to support them

• Engage directly and attend meetings of groups, branches, cafes, physical activity programmes in Hull and East Riding to ensure they are delivered effectively and we meet the needs of those people delivering and attending them

What you’ll bring:

• Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally

• Excellent administration and support skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities 

• Experience in coordinating multiple projects simultaneously that meet business requirements 

• Experience of developing and maintaining effective working relationships with all stakeholders 

• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively 

• Experiencing of managing data, records and details of programmes, projects and events and keeping these accurate and up to date 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from 21 May, online via googlemeet.

The successful candidate will be required to:

• live in the area specified (Hull and East Riding) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

• provide occasional cover on evenings, weekends, and/or Bank holidays

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

London Landmarks Half Marathon Event Assistant

The London Landmarks Half Marathon is looking for a reliable, organised and proactive Event Assistant to be on the frontline of participant support, helping ensure every runner has the best possible experience. It’s an exciting time to join the team as we look ahead to our 10th anniversary event in 2027.

This role is ideal for someone who enjoys working with people, solving problems and delivering excellent customer service. You’ll be the first point of contact for participant queries across email and phone, providing clear, friendly and timely support, and making sure every interaction is handled with care and accuracy.

Alongside this, you’ll support website updates, maintain accurate information across systems, and help keep day-to-day operations running smoothly. You’ll also contribute to community engagement and event delivery, including supporting the coordination of performers and musicians, assisting with our volunteer programme, and helping deliver a smooth and engaging race weekend.

We’re looking for someone calm under pressure, detail-focused and proactive, someone who can juggle multiple tasks, adapt quickly and keep things moving in a fast-paced environment.

This is a great opportunity for someone dependable, motivated and team-focused, who enjoys being busy and wants to play a hands-on role in delivering a high-profile event that brings people together and raises vital funds for charity.

To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Please download and read the job pack for further information about the role and London Landmarks Half Marathon. Applications close at 9am on 18 May.

Our amazing team at Alana House are looking for a Women’s Centre Team Leader to join the team. 

Would you like to make a lasting difference to women facing multiple disadvantages? Our award winning trauma recovery service empowers and enables women to access the support they need.  

Position: Women’s Community Project – Alana House Team Leader

Location: The role is based in our Reading office with hybrid flexible working arrangements to provide for working at home and in the office

Contract: Permanent full time – 37 hours per week Monday to Friday.  Working pattern to be agreed within the hours of: Monday to Tuesday 8.30am-5pm | Wednesday 8.30am-7pm | Thursday 8.30am-5pm | Friday 8.30am-4pm

Salary: Starting salary in the range of £35,502  to £43,389 per annum 

Alana House is PACT’s flagship community project that uses a holistic approach to support and empower women. We offer a confidential, women-only, non-judgemental space and our services are delivered for women by women to ensure a safe, comfortable and trauma informed environment for those accessing support.

About the role:

As the Women’s Centre Team Leader, you will be responsible for leading a team of Key Workers to achieve the positive engagement of service users which leads to positive outcomes.  Your responsibilities will include:

· manage a team of Key Workers: monitoring performance and progress to ensure KPIs and goals are met

· contribute to identifying, training and supporting service user representatives and peer mentors

· act as the first point of contact for women referred to our service and conduct structured assessments to understand needs

· regularly meet with women to provide dedicated emotional and practical support

About you:

As the Key Worker Team Leader, you’ll bring highly demonstrable people management skills to encourage, motivate, support and develop a team and monitor and manage performance, along with an in-depth knowledge of issues facing justice involved women and those at risk of entering the justice system.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

For an informal discussion about the role please visit the advert on our website for contact details for Sabina, Alana House Manager.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Closing date: 9am, Monday 11 May 2026

All opportunities with PACT are based in the UK, and you must be eligible to live and work in the UK.

Other roles you may have experience of could include: Senior Family Support Worker, Family Key Work Leader, Senior Key Worker, Women’s Support Worker Leader, Women’s Key Worker Manger, Domestic Abuse Support Worker Manager, Domestic Abuse Key Worker Leader, IDVA, ISVA, Probation Services Manager, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.