Leadership development manager jobs

About 500k 

Our vision is a church in every village in India: an India where every person has a chance to hear the good news of Jesus. 

We do this through sending Indian people to plant churches in unreached Indian villages, in partnership with local Indian leaders and Bible Colleges. Our culture is radical, sacrificial and Jesus-centric. We value effectiveness and working smart as well as hard to reach as many villages as possible. Loving God and loving each other remains our first priority.

Being founded in 2014, in our first 10 years we started churches in 4500 villages. In 2025 alone, that number was 2000. Our goal for 2026 is 3000 villages. The global 2026 budget is £2.3M, up from £1.6M in 2025 and £1.1M in 2024.

We are in a period of rapid expansion and the Founder CEO is looking to hand over many of his responsibilities to a COO who will partner with him in leading the mission. 

About the role

As the Chief Operating Officer (COO) you will be forming a partnership with the CEO to lead 500k. 

You will be unlocking the growth of this ministry as well as sharpening our impact and making it sustainable. You will be a key part of enabling us to achieve our goal of growing 5x over the next 5-10 years.

As COO you will have a prominent role in creating and achieving our annual growth plan. You will be responsible for the organisation’s day-to-day operations, people management, systems efficiency, financial stewardship, safeguarding and compliance requirements. You will anticipate and plan for our growing needs with the development of new people and systems. 

Key details

• Reports to the CEO

• 37.5 hours per week 

• Remote working. Proximity to London where the CEO resides is preferable.

• Salary: £50,000–£55,000 per annum (FTE)

• Opportunities for travel to India and the USA

The current set-up of our team is that all our 17 paid staff are in India. Our 3 UK staff, (including the CEO) work for 500k bivocationally and are not paid. They work at FTEs of 70%, 20% and 15%. This arrangement has been reached through the outworking of our values of radical generosity, radical dependence on the Lord, and seeking to maximally empower our Indian team.

For the last 18 months we have been discerning whether to scale our current arrangement (with more bivocational or support-raising staff in the West) or whether to switch to a salaried model for our UK team. 

We desire the new COO to be a part of this discernment process. You should be open to the options of fully or partially support-raising your own salary, or working bivocationally, alongside the option of being salaried by 500k. Having said that, we are committed to landing on a clear plan with you prior to your commencement in the role. A full time role is preferable, but we are open for your commitment to 500k being FTE 70% or more, particularly if the bivocational option is being pursued. 

Key responsibilities

You will line-manage the following roles: our India Team Lead, Head of Operations, Head of Admin and Finance Officer. 

You will be responsible for:

• Management of our Indian team and our on-the-ground church planting work

• Operational execution across the four branches of 500k (UK, US, Canada and Switzerland).

• Policies, systems, and organisational discipline

• Financial processes, controls, and reporting

• Safeguarding implementation and reporting

You will be empowered to:

• Form annual growth plans in conjunction with the CEO

• Make operational decisions within the agreed strategy

• Challenge inefficiencies and legacy practices

• Build systems that outlast individuals

What we’re looking for:

• Alignment with our vision and values and a passion for our mission. An openness to joining us in discerning the Lord’s plan for our future. 

• High personal integrity, emotional maturity, and the confidence to lead change alongside a Founder CEO

• Experience of operational leadership and delivering strategy through people and systems

• Strong cross-cultural leadership capability

• Financial oversight skills

Bonus skills

• Impact measurement and evaluation skills

• Understanding of UK charity governance, compliance, and risk management

• Safeguarding oversight

To apply

Submit your CV and a short cover letter (max 300 words)

Closing date: 03/02/2026

First-round interviews will take place week commencing 15th February.

 

• The Director will work primarily from the Shrewsbury office for a minimum of 2 days per week
• Free parking is available
• Statutory leave entitlement plus Bank Holidays calculated on a pro rata basis
• Auto enrolled in a Defined Contribution Pension Scheme; Omega matches up to 5% of employee contributions
• Responsible to the Trustee Board through the Chair of Trustees
• The post holder will be subject to a Disclosure and Barring Service check prior to confirmation of employment

We are looking for a leader who can demonstrate an understanding of, and empathise with, the challenges of social isolation, whilst being passionate about making a difference to those experiencing disconnection/loneliness. The position will appeal to someone who is keen to continue to develop their professional expertise whilst leading the charity. Applicants should have a degree, professional qualification or other evidence of relevant knowledge and experience. They will also be able to show evidence of successful fundraising experience and continuing professional development. Applicants will need to be able to demonstrate:

• Clear strategic thinking, able to develop a vision to take Omega forward on a journey to increase the scope and range of its services
• Proven leadership and management in a relevant sector, able to manage and motivate staff, volunteers, and supporters
• Strong organisational skills and attention to detail, with the ability to prioritise and manage time effectively
• Excellent listening skills and a willingness to learn from others, providing a strong lead derived from observation and shared understanding
• Ability to communicate clearly on a one to one and group basis as well as externally, both verbally and in writing
• Good level of numeracy and comfortable with IT
• Ability to understand charity finances, budgeting, and planning

To apply:

Once you click 'Apply via Website' / 'Redirect to Recruiter' you will be taken to Omega's Vacancies page, where you can download the recruitment pack for full details about the post and instructions on how to apply.

Job Title: Community Outreach Officer (Scotland)

Team:  Ramblers Scotland

Contract: Fixed-term 9 months (with potential to extend)

Location: Scotland (Home-based or hybrid with access to Edinburgh co-working office and team meetings/connect days in Edinburgh and London)

*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £35,635 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and Purpose of the role

The Community Outreach Project (Scotland) an initiative to bring the Ramblers strategy to life, and open the outdoors to some of the groups that have the most barriers to getting out walking.  The project works with community-based contacts in urban areas with a focus on refugees, asylum seekers and people from global majority communities.

Key responsibilities

· Lead on the design, development and implementation of the Community Outreach Project Scotland.

· Identify and develop new partnerships and opportunities to help grow and expand project and impact.  

· Assess and monitor risks, resolve issues, and ensure compliance with relevant policies and regulations.

·Contribute to the organisation approach to risk management

· Lead on and manage the project budget and programme evaluation and reporting.

· Overall responsibility for groups of inexperienced participants in outdoor settings using industry best

practice in risk management

· Capture success stories, case studies and good practice in how our work makes a difference.

· Work with the Scotland’s director and fundraising team to secure the funding and support required to sustain and expand project.

· Develop effective ways to build bridges between excluded communities and  existing Ramblers walking groups by building strong and proactive relationships with volunteers.

· Engage and work collaboratively with a range of stakeholders to provide accessible and sustainable walking experiences.

· Contribute to GB-wide strategic approach to community engagement with those who face the greatest barriers to benefit from being outdoors

· Engage and proactively develop excellent working relationships across the organisation

· Design and develop Community Outreach Traineeship

· Line management of Community Outreach Trainee’s

The person

Qualification

· Hill and Moorland or Mountain leader qualified (or trained with assessment pending) and a valid 16 hour Outdoor First Aid Certificate

Knowledge and Experience

· Experience of managing volunteers and staff including training and mentoring outdoor leaders0

· Experience of initiating strong external partnerships and collaborative internal relationships to deliver mutually beneficial activities and outcomes.

· Experience of successfully engaging communities in sport and physical activity programmes, in particular, outdoor activity provision.

· Experience of implementing change and working with others to adopt new ways of working.

· Experience of assessing and managing risk in relation to outdoor physical activity

Skills and Leadership

· Ability to plan, lead and develop a project with the related co-ordination, planning, organisational skills

· Ability to spot and exploit opportunities for growth in scale and impact, including by developing existing and new funder relationships

· Excellent communication & interpersonal skills

· The ability to delivery training whilst leading safe and inspiring group walks in lowland and/or hill & moorland environments

· Ability to analyse and identify solutions to moderately complex problems, working with multiple stakeholders with different backgrounds and expectations, while operating at the edge of existing organisational systems or ways of working

· Able to play a leading role in developing organisation-wide thinking on engaging excluded communities.

Personal Attributes

· Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors, with a particular understanding of the needs of people seeking asylum, refugees and people from global majority communities.

· Flexible, resilient and self-motivated with a willingness to take on different tasks and responsibilities as needed. 

· Access to own transport and willing to travel and spend some evenings and weekends away from home.

· Willing to undertake training and professional development to ensure skills and knowledge are up to date.

The Ramblers promote diversity and welcome applications from all sections of the community.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Join Bristol Animal Rescue Centre as our new Head of People and Organisational Services and play a vital role in shaping the future of animal welfare in Bristol and beyond.

Head of People and Organisational Services
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA – occasional home-working may be possible subject to business requirements
Contract: Permanent 
ours per week: Part time, 28 hours per week (out of 35 hours FTE). To be worked usually within the hours of 8am and 5pm Monday to Friday with consideration of team requirements. Flexibility in hours required on occasion (e.g. trustee’s meetings 6/pa usually in evening and occasional staff and volunteer meetings outside of standard hours).
Salary: £46k – £50k per annum, pro rata depending on experience (£36,800 – £40k actual for 28 hour per week)

About Us:

Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.

About the role:

The Head of People and Organisational Services is a senior leadership role responsible for shaping and delivering the organisation’s people strategy, volunteer programme, and core organisational services. Reporting to the Chief Executive Officer and working closely with Trustees and senior colleagues, the post holder ensures that the organisation has the right people, structures, systems and culture in place to deliver its mission effectively.

The role provides strategic and operational leadership across HR, volunteering, administration, customer service, safeguarding, data protection and compliance. Leading a multidisciplinary team, the post holder drives high standards of people management, employee wellbeing, volunteer engagement and organisational effectiveness, while ensuring compliance with relevant legislation and regulatory requirements.

As a key member of the Senior Leadership Team, the Head of People and Organisational Services contributes to organisational strategy, oversees departmental budgets, manages risk, and supports strong governance and stakeholder relationships. The role plays a critical part in fostering a positive, inclusive and values-led culture, aligned with a strong commitment to animal welfare and making a meaningful impact.

About you

• You are an experienced senior leader who enjoys working at a strategic level while staying connected to what’s happening on the ground.
• You are a confident, supportive and motivating manager who brings out the best in others and builds strong, engaged teams.
• You have a strong grounding in HR and are comfortable dealing with everything from day-to-day people issues to complex employee relations and organisational change.
• You are highly organised and adaptable, able to juggle multiple priorities across HR, volunteering, administration and customer service.
• You have a good head for compliance and governance, and you take pride in making sure organisations operate safely, fairly and within the law.
• You are comfortable working with trustees, senior leaders and external advisers, and can communicate clearly, professionally and with influence.
• You are data-informed and analytical, using insight to improve decision-making and organisational performance.
• You are innovative and forward-thinking, always looking for better ways to support people, volunteers and the wider organisation.
• You care deeply about wellbeing, inclusion and positive workplace culture, and you want people to feel valued and supported.
• You are a natural relationship-builder who works collaboratively across teams and with partners.
• You are committed to learning and professional development, keeping your skills and knowledge up to date.

Application deadline: Midnight on 1 February 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Bristol Animal Rescue Centre and Bristol A.R.C. are the working names for RSPCA Bristol & District Branch (a charity registered in England & Wales 205858) and the linked charity the Bristol Dogs and Cats Home (a charity registered in England & Wales 205858-1)

No agencies please.

We are seeking an outstanding and empathetic leader to become the Chief Executive Officer of East Sussex Community Voice (ESCV), working with our directors, staff, and volunteers to further develop our organisation and make a real difference for people across East Sussex.

As an ambitious Community Interest Company (CIC), we seek someone with strong leadership qualities who can ensure ESCV continues to be an effective and independent agent of local change, whilst diversifying and evolving our business.

Since 2013, ESCV has enabled people in East Sussex to have their voices heard in the design, commissioning, and delivery of services by putting communities at the centre of everything we do. Our work includes delivering an award-winning Healthwatch, leading large-scale public engagement and community development projects, and hosting the East Sussex Voluntary, Community & Social Enterprise (VCSE) Sector Alliance.

With imminent changes to Healthwatch and national legislation, we are entering a period of transformation. We are looking for an experienced and inspiring leader who can guide our team through this change, someone who empowers others, builds confidence, and sustains a positive, collaborative culture.

You will be a strategic thinker and relationship builder at a senior level, with a track record of delivering strategies, operational plans, and projects that achieve tangible outcomes. You will also bring excellent interpersonal skills, experience in leading high-performing teams, and the ability to manage staff effectively.

In addition, you will have experience managing and developing high-level relationships with key decision makers and demonstrate extensive knowledge of public engagement, the health and social care landscape, company governance, business development and income generation, and financial control.

If you share our passion for empowering communities and want to lead a dedicated team making a real difference across East Sussex, we would be delighted to receive your application.

“East Sussex Community Voice is an Equal Opportunities and Diversity employer and welcomes candidates from all sections of the community.

How to apply:

For further details about this exciting opportunity and an application pack please visit our website and download the Job Description/Person Specification for this post and follow the instructions posted.

Applications require a CV and a personal statement (maximum of 500 words) and only applications with both will be reviewed.

Please upload these via the ESCV job application link provided for the post you are applying for.

If you require an application in another format, please do get in contact

Head of Digital

Role Overview
The Talent Set are delighted to partner with World Cancer Research Fund on the recruitment of Head of Digital!  

We are searching for an innovative and hands-on Head of Digital to shape and elevate their digital ecosystem. You’ll develop and drive strategy across websites, content, social media, digital marketing, SEO, email and emerging technologies - elevating science, health information, policy and fundraising efforts with the aim of strengthening the global reach and inspiring millions around the world to take positive steps for cancer prevention and survival.

Managing a talented team of two and providing digital support to World Cancer Research Fund in the UK and World Cancer Research Fund International, you’ll champion best‑in‑class digital experiences, deliver high‑performing campaigns and push creative, data‑driven approaches. The role also works closely with colleagues in sister organisations in the Netherlands and USA.

Key Responsibilities

• Develop and execute comprehensive digital strategies aligned with organisational goals.
• Oversee digital marketing campaigns, ensuring effective delivery across multiple channels.
• Manage and optimise the organisation’s website and online platforms for accessibility and engagement.
• Lead digital content creation, ensuring clarity, inclusivity, and brand consistency.
• Collaborate with internal teams and external partners to maximise digital outreach.
• Monitor and analyse performance metrics, providing insights to inform continuous improvement.
• Stay informed of industry developments and digital best practices to maintain competitive edge.
• Manage digital budgets and oversee the selection and management of digital tools and vendors.

Person Specification

• Proven experience in leading digital functions within a charitable or similar sector.
• Strong understanding of digital marketing channels, analytics, and tools.
• Excellent leadership and team management skills.
• Ability to develop strategic plans and translate them into actionable initiatives.
• Strong communication skills with the ability to convey complex ideas clearly and inclusively.
• Demonstrated ability to adapt quickly in a fast-paced environment.
• A collaborative approach with a focus on achieving organisational objectives.

What’s on Offer

· Salary: £55,000

· Permanent

· Hybrid, London 2 days/week

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

THE VACANCY

Location: London – Hybrid (3 days p/w in office)
Contract: Permanent, Full-Time

Director of People & Culture

Are you an accomplished HR leader with extensive international experience? The ITF is looking for a Director of People & Culture to head the department from our London headquarters, overseeing people operations and strategic workforce planning across 12 regional offices globally.

About the Role

As Director of People & Culture, you will lead the full breadth of the People & Culture portfolio, including workforce planning, global employee relations and compliance, payroll, pensions, benefits, recruitment, learning and development, policy development, and diversity, equity & inclusion.

You will set the strategic direction for the P&C team, oversee governance and compliance and financial planning across multiple jurisdictions, and partner closely with the Senior Leadership Team to ensure the department supports organisational goals.

This role requires a balance of strategic insight, operational oversight, and the ability to lead effectively in a complex, unionised, international environment. You will also act as a trusted adviser on employment law, organisational change, and policy development across our global offices.

Key responsibilities include:

Global Workforce Planning:

Lead workforce modelling, resourcing strategies, and financial planning for all established roles, ensuring accurate reporting and alignment with organisational priorities.

HR Operations & Compliance:

Oversee payroll, pensions, benefits, and employee-related financial processes. Ensure compliance with employment legislation across the UK and all regional hubs, maintaining robust HR governance and data integrity.

Employee Relations:

Provide senior oversight on complex global employee relations issues, including disciplinary, grievance, and conflict resolution matters. Liaise with unions, staff committees, and external legal advisers.

Policy Leadership:

Lead policy development in line with evolving legislation and organisational needs, ensuring a strong focus on equity, diversity, and inclusion. Support negotiations with union representatives.

Recruitment & Talent:

Develop global recruitment strategy, champion inclusive and equitable hiring practices, and support managers in delivering high-quality onboarding and talent development.

Change Management:

Lead on organisational change initiatives, including restructures and major transformation projects.

Culture, DEI & Learning:

Champion a diverse and inclusive culture, oversee the learning and development strategy, and ensure an effective performance and development review cycle.

Leadership of the P&C Team:

Provide strategic direction, coaching, and leadership to the P&C team, fostering collaboration, professional growth, and high-quality service delivery.

About You

You’re an accomplished HR leader with a strong record of delivering impactful people strategies in complex, international environments. You combine deep technical knowledge with the strategic capability to influence, shape, and lead across a global organisation.

To be successful in this role, you will have:

Senior HR leadership experience:
A strong track record in leading P&C functions and delivering strategic HR initiatives internationally.

Expert knowledge of employment legislation:
In-depth understanding of UK employment law and the legal frameworks of ITF’s regional hubs, with the ability to anticipate future legislative changes.

Strong employee relations and policy expertise:
Experience supporting unionised environments and developing policies that advance fairness, compliance, and inclusion.

Financial and strategic planning capability:
Experience in workforce costings, HR financial planning, and compensation and benefits strategy on a global scale.

Change leadership skills:
Proven ability to lead organisational change and support leaders and teams through transformation.

Exceptional communication and interpersonal skills:
Ability to engage confidently with stakeholders at all levels and act with discretion, professionalism, and integrity.

Professional qualifications:
Degree-level education and CIPD Level 7 (or equivalent experience); chartered status desirable.

Why Join Us?

This is an exciting opportunity to lead a global People & Culture function within a values-driven international organisation. You will shape our people strategy, strengthen our culture, and ensure we continue to be a supportive, inclusive, and high-performing workplace for staff around the world.

ur culture, and ensure we continue to be a supportive, inclusive, and high-performing workplace for staff around the world.

A place to create moments that matter

Salary: FTE £30,878 per annum, pro rata (£16.97 per hour)
Location: Peterborough - fully onsite during training, moving to hybrid afterwards.
Contract: 12-month fixed term, part-time (17.5 hours per week).
Hours: 4–4.5 hours per day across 4 days (must include Monday), between 8am and 6pm, Monday–Friday.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes.

You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported.

You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach.

By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future.

If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you.

Salary

The spot salary for the Complaints Resolution Partner post is £15,439 per annum (FTE £30,878  per annum) for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.
• You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.
• As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.
• Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.
• Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.

Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.

REF-226 378

DIRECTOR OF FINANCE

We are working in partnership with a charity which offers free and confidential information, advice, counselling, support and advocacy for children and young people under 26 in Southampton, Hampshire, Isle of Wight and Portsmouth whose mission is to empower young people to reach their full potential.

The charity is now seeking to appoint a Director of Finance who will hold overall accountability for the financial leadership of the charity, with responsibility for both the strategic and operational management of the charity’s finances, including oversight of income growth through Fundraising and Development. The Director of Finance role leads on financial strategy, planning, and performance, ensuring robust financial management, high-quality insight, and long-term financial sustainability. With oversight of the finance team, the Director of Finance plays a central role in ensuring the charity is financially resilient, efficient, and able to grow and sustain its income in support of its mission.

The successful applicant will be a qualified Accountant (CIMA / CIPFA / ACCA / ACA or equivalent), consideration may be given to a part-qualified candidate with substantial relevant experience and possessing a desire to consider continuing towards full-qualification.

You will demonstrate:

• Experience and understanding of financial processes including budget management, forecasting, day-to-day income and expenditure processes, monthly reporting, and year end audit processes.
• Up-to-date knowledge of Charity regulations and relevant legislation and legal requirements
• Successful track record in working with a Trustee Board or other executive boards
• Ability to prioritise and organise own work and that of others to meet deadlines
• Experience of costing services/projects and producing comprehensive budgets

As a member of the Senior Leadership Team, the Director of Finance will make an active contribution to the organisation’s strategic direction, decision-making, and leadership, working collaboratively with colleagues to balance risk, opportunity, and impact.  The Director of Finance will have up-to-date knowledge of charity SORP regulations and requirements, a high level of IT competency, including the use of Microsoft Office, and excellent communication skills with a commitment to personal growth and development.  You will be a role model for the values of the Charity and ensure the needs of children and young people are at the heart of everything they do.

Benefits for working for this organisation:

• Flexible working to support working parents
• Generous holiday entitlement – 38 days including bank holidays
• Life assurance scheme 

This role is subject to a DBS check, which will be carried out by the employer.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website.

• Location: Southampton, hybrid/flexible working 
• Closing date for applications: 15 February 2026

Please note that applications will be reviewed as they are received, we therefore encourage early applications as we may progress candidates to interview before the application deadline. 

• Client Interviews: w/c 2 March 2026

The Role

To provide health and safety monitoring support to the housing team. This will include maintaining and updating local and central health and safety records and carrying out local health and safety inspections and checks using CIHA’s standard recording processes. Ensure tenants understand their health and safety obligations and support housing officers to take enforcement action as necessary.

Our Organisation

Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

Experienced Social Worker – NHS Pathfinder Partnership
 

GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and Greater Manchester Pathfinder partnership, with service users who have experienced sexual trauma but who present with additional complex mental health needs.

Key responsibilities:

- They will work with service users in partner organisation settings and in the community, working collaboratively with individuals, carers and partners from local multi agency providers and services, to assess and identify social care needs that may be potential barriers to the client being able to address their sexual trauma.

- The post-holder will provide guidance, leadership and consultation on social care legislation and policy to the team and to other areas of mental health services, including joint working where appropriate.

- They will contribute to developing and maintaining high standards of decision making and professional practice in the field of social work.

- The post-holder will be responsible for a caseload of service users under the care of the Pathfinder Partnership, supporting them in their recovery journey.​

- They will provide specialist social work interventions to service users and their carers / families, and involve them in all planning, helping to develop social resilience, motivation and daily living skills.

Benefits:
- Flexible working TBC

- Generous annual leave (30 days a year exc. BH)

- Pension contributions

- Reasonable travel expenses

- Free on-site parking

#social work #social worker #support work #support worker #nhs #social work

Interim Finance and Resource Director

Location: Hull - hybrid working available
Contract Type: Contract - 7-8 months fixed term
Hours: Part-time or full-time considered (min 3 days per week)
Salary: £65,000

• Lead the financial strategy for a diverse £6 million+ turnover charity.
• Oversee a unique commercial portfolio, including a Wetherspoon franchise.
• Join a senior team empowering students and shaping their experience.

We are helping a university students' union find a new Finance and Resource Director as they embark on a period of restructure in the Senior Leadership Team. This is a fantastic opportunity for a strategic finance leader to join a complex, values-driven organisation in Hull. If you are looking to combine your financial expertise with purpose-driven work, this role offers a unique challenge.

The role is offered on a 7-8 month fixed term contract basis, and the role is to start ASAP.

The organisation is happy to consider applicants on a part-time basis (min 3 days per week) or on a full-time basis. Hybrid working is offered with at least 50% of the role expected to be office based.

Company Overview

This is a student-led charity with a thriving commercial arm. With a turnover of over £6 million, its portfolio includes the UK's first J D Wetherspoon franchise on a university campus and a successful SPAR supermarket. The organisation has also invested in its spaces, creating a vibrant hub for student life, including a major live gig venue. The organisation is focused on empowering every student by championing their priorities through community organising.

Position Overview

As the Finance and Resource Director, you will be a key member of the Senior Leadership Team. You will provide strategic leadership across Finance, Facilities, and Health and Safety. Your role is vital to ensuring the organisation has the resources to deliver its strategic plan sustainably. You will work closely with the CEO, Trustees, and elected Presidents to drive commercial performance and support the organisation's mission.

Responsibilities

• Lead operational strategy for finance, facilities, and health & safety.
• Develop and deliver the group's long-term financial plan.
• Provide strategic financial guidance to the CEO and Boards.
• Oversee budgeting, forecasting, and annual financial reporting.
• Lead on the production on the annual statutory accounts.
• Manage key relationships with auditors, banks, HMRC, and the external management accountants.
• Ensure robust financial governance and risk management.
• Lead on contract negotiations and ethical investment strategy.
• Champion and role-model the organisation's inclusive culture.

Requirements

• A recognised accountancy qualification (ACCA, CIMA, ACA, or CIPFA).
• Senior leadership and management experience.
• Proven experience in strategic financial planning and reporting.
• Experience in developing systems and leading organisational change.
• Excellent communication skills, able to present to board level.
• Strong stakeholder management and relationship-building skills.
• A genuine empathy with the values of a student-led organisation.
• Experience in the charity or higher education sector is desirable.

Benefits

• Generous annual leave of 27 days plus bank holidays and additional leave
• Paid volunteering days to support causes you care about.
• Comprehensive health and wellbeing support.
• Staff discounts across campus and various retail schemes.
• Cycle-to-work scheme and travel perks.
• Access to training and development opportunities.

Alongside these benefits, you will join a supportive and progressive senior team. You will help shape a fun, inclusive, and solution-focused culture, directly improving students' university experience.

Commitment to Diversity

The organisation is committed to building a team that reflects the diversity of its membership and the communities it serves. We actively encourage applications from underrepresented groups, including racially and ethnically minoritised individuals, women, non-binary people, and people with disabilities.

How to Apply

CVs are being accepted on a rolling basis due to the urgency of the requirement, so please send your CV for immediate consideration.

Summary:

The Supporter Partnerships Officer (SPO) plays a vital role in delivering an exceptional experience for new and existing supporters of London City Mission.

Purpose of the job:

As a key member of the Fundraising team, you will be the first point of contact for individuals and organisations who give to the charity; handling enquiries, processing donations given over the telephone, updating supporter records, nurturing long-term relationships and providing insight to other members of the fundraising team.

This role is ideal for someone who thrives in a people-centred environment, enjoys providing outstanding supporter care, and is energised by working in a mission‑driven fundraising setting.

Your work ensures supporters feel valued, informed, and inspired to continue their journey with us. Conversations around personal faith, Biblical convictions around supporting gospel ministry and requests for prayer often form part of the dialogue between the SPO and supporters.

Key responsibilities:

Supporter care and engagement

• Be the first point of contact for supporters' (existing and new) enquiries by phone, email, letter, website and any other fundraising channels. Ensure they experience an excellent standard of response and experience.
• Be responsible for ensuring donations are thanked promptly and for establishing excellent standards of supporter care.
• You will look for opportunities to send stories and communications that show the Mission’s appreciation including leading on the LCM wide thank you events to Individual Giving supporters.
• Keep thank you letters up to date with new stories to show the impact of their donations.
• Respond to the cancellation of donations thanking the supporter for their gifts and ensure that the cancellation was planned.

 Data and insights

• Ensure all supporter information and interactions are captured accurately, up to date and stored in the fundraising CRM in line with GDPR and organisational policies to allow LCM to maximise income. This includes creating new records, assist with managing online donation pages and communicate with supporters on communication preferences and gift aid.
• Run regular reports to track supporter engagement, retention, and income trends.
• Use insights to improve supporter stewardship and fundraising journeys.

Proactive fundraising support

• Identify opportunities to deepen supporter relationships, including upgrading gifts, promoting campaigns, or encouraging long term commitments.
• Support the delivery of fundraising appeals, events, and supporter journeys.
• Collaborate with colleagues across the fundraising team to deliver outstanding supporter experiences.
• Maximise income by ensuring gift aid declarations are correct and up to date giving supporters every opportunity to opt in. 

Donation processing and administration

• Accurately set up new direct debits and Gift Aid declarations.
• During staff absence support the recording and reconciliation of donations if necessary.

Fundraising and supporter partnerships team

• Represent LCM at external events and conferences each year where the SPO will be expected to communicate LCM’s vision with a passion for and understanding of the gospel message, as well as share their personal journey of faith in Jesus Christ.
• Provide support and take part in meetings, activities and events in the Fundraising and Supporter Partnerships Team.
• Fully participate in the spiritual life of the Mission including attending the annual week of prayer, the monthly Team Day and daily staff prayers.

This role is based in London City Mission office in Tower Bridge Road and will involve occasional UK travel.

Person specification:

Essential experience

• Strong organisational and planning skills
• Excellent written and oral communication skills
• Ability to work on your own initiative and as part of a team
• Experience in customer service or supporter care
• Experience of using a CRM /donor database
• Good working knowledge of excel spreadsheets
• Attention to detail
• A practising, evangelical Christian, and a committed member of a local church whose leadership is willing to commission you for this position
• Inspired by London City Mission’s vision and values

Desirable experience

• Medium level skills in MS Office applications
• Experience of using Microsoft Dynamics D365 CRM
• Experience of processing direct debits
• Experience of coordinating volunteers
• Experience of working in a fundraising team
• Be willing to host the LCM weekly online prayer meeting and to lead team devotions

Benefits:

Here are some of the benefits we would offer you in this role:

• 25 days annual leave 
• Blended approach to work - with some flexibility over days in the Office and working from home
• An attractive pension scheme with LCM contributing 11.5% of salary
• Clear Christian values underpinning all we do
• Regular LCM and team prayer events; monthly whole of LCM team days with worship, teaching, prayer, and updates; and an annual week of prayer in January

This job description is not intended to be exclusive or exhaustive. It is an outline indication of activity and will be amended in the light of LCM’s changing needs.

Occupational requirement:

London City Mission (LCM) is an organisation committed to preaching the Christian gospel to the people of London.

The Supporter Partnerships Officer plays a key part in managing Partnerships with individual supporters for the London City Mission. It is essential that he/she must personally own, communicate and implement the aims and objectives of the Mission as he/she will be the first point of contact with supporters, including written, telephone and face to face. LCM deeply values its relationships with supporters, some of whom have been giving to and praying for the work for decades.

Many of our supporters know our staff by name because of personal conversations they have had around their personal faith and how we have responded to requests for prayer. We seek to build relationships with individuals over time and connections are often made as we share stories of personal Christian faith and how this motivates us to be a part of gospel work.

On this basis, we consider there is a prima facie case that the person appointed in this role be an evangelical Christian.

Employees are required to agree to the Mission’s Statement of Faith and Conduct.

This job description does not form part of a contract of employment.

ABOUT US

Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:

1. A women only drop-in service

2. An advocacy service

3. An outreach service

We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service. Read more about our work in our impact report.

Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. In our work we meet women who have experienced repeated and extensive abuse, and who are often homeless, living with addictions and/or mental health issues, and in poverty. We see how these women are at high risk of a range of sexually exploitative behaviours including prostitution. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.

JOB PURPOSE:

The Head of Fundraising & Partnerships will lead the development and delivery of Women at The Well’s fundraising strategy, ensuring we build the sustainable and diverse income base needed to continue supporting women facing extraordinary disadvantage, exploitation and harm. As a senior, hands-on fundraiser, the postholder will take responsibility for income generation across trusts and foundations, individual philanthropy, corporate partnerships and community fundraising, while building the systems, relationships and communications that underpin long-term growth.

Working closely with the CEO—an experienced trusts fundraiser—the postholder will identify opportunities, cultivate relationships, steward supporters, craft compelling cases for support, and drive forward multi-stream fundraising with clarity and purpose. They will coordinate the CEO’s involvement in major fundraising opportunities and act as a strategic partner, ensuring the organisation’s leadership has what they need to secure transformational funding.

This role sits at the heart of a small, values-driven team committed to trauma-informed, women-centred work. The postholder must bring emotional resilience, sound judgement and a deep respect for the dignity and lived experiences of the women who use our service. Regular presence in our King’s Cross centre is important for relationship-building and grounding fundraising work in the mission, though we offer flexibility in working patterns for the right candidate.