Membership database manager jobs

This is an exciting opportunity for a creative, learning-focused Digital Learning Content Developer to join the expanding Learning Team at The Royal College of Radiologists (RCR).

You’ll play a key role in designing and delivering high-quality digital learning resources for radiologists and clinical oncologists worldwide. Working closely with passionate colleagues and subject matter experts, you’ll help build a world-class digital learning library that supports doctors at every stage of their careers ultimately making a real impact on professional development and patient care.

What you’ll do:

• Develop and build interactive e-learning courses using tools like Articulate Storyline, Rise 360, and Adobe Creative Suite.
• Create engaging visual assets: animations, infographics, videos that bring learning to life.
• Collaborate with Learning Designers and SMEs to ensure content is innovative, accessible, and user centred.
• Champion best practice in digital learning, keeping up to date with industry trends and new eLearning innovations, sharing recommendations.

What we’re looking for:

• Experience creating interactive digital learning resources and applying learning design principles.
• Proficiency in e-learning tools and visual design software (Articulate, Adobe Creative Suite).
• Strong communication skills and the ability to manage multiple projects effectively.
• A passion for innovation, technology, and effective learning design.
• Knowledge of the application of relevant legislation including data protection, accessibility and copyright.
• Ideally you will also have experience in medical visual learning design and the ability to create medical animations

Join us at the RCR to be part of a team that values creativity, collaboration, and continuous improvement. You’ll have the chance to make a meaningful contributions to ultimately help doctors deliver the best possible care to patients.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We are looking for a Volunteer Co-Ordinator to support the continuous improvement of care and services within our hospice.This is a rewarding role for someone who is passionate about making a difference, our service and ensuring the highest standards of care for patients, families, and staff.

About the Role

Hours per week – 22.5 hours per week

Salary - £12.27 per hour

You will play a pivotal role in ensuring volunteers feel valued, well-trained and supported, enabling them to make a meaningful contribution to our hospice and services.

Key responsibilities include:

• Recruiting, inducting and training of volunteers.  
• Main point of contact for volunteers to provide support and guidance
• Matching volunteers to roles that suit their skills, availability and interests
• Maintain accurate records
• Positive relationships with the wider team and stakeholders to promote effective volunteer involvement
• Recognise and celebrate volunteer contributions to encourage engagement and retention
• Gather valuable volunteer feedback and use insights to improve the volunteer programme

About You

We’re looking for someone who is:

• Passionate about volunteering and community engagement
• Highly organised with strong communication skills
• Confident using IT systems, databases, and Microsoft Office
• Able to motivate, support and build positive relationships
• Experience of working with volunteers or co-ordinating people (desirable)
• Committed to the values of hospice and palliative care

Previous experience in healthcare, or a regulated environment would be an advantage, but we also welcome applicants with transferable skills and a willingness to learn.

Please apply by submitting a completed application form to our HR department

Halton Haven Hospice is an Equal Opportunities Employer

All appointments are subject to Disclosure Barring Service checks

We reserve the right to close a job advert early where sufficient applications have been received.

Harris Hill is delighted to be working on behalf of a faith-based/community charity to recruit an Executive Assistant to the Co-Leads. This is a pivotal, full-time permanent role, providing high-level executive and administrative support within a values-driven organisation that works to strengthen communities, promote inclusion and nurture future generations. The position is primarily office-based at their Finchley site in North London, with some flexibility to work from home on Fridays, which are often a shorter working day for staff.

In this role, you will act as a central point of coordination for the Co-Leads, ensuring the smooth and effective running of their day-to-day operations. You will manage complex diaries, appointments and travel arrangements, proactively organising schedules to make the best use of time and ensuring senior-level engagements run seamlessly. As the first point of contact for internal and external stakeholders, you will handle enquiries with professionalism, sensitivity and discretion, while overseeing correspondence, inbox management and email triage. You will support the preparation of briefings, reports and presentations, coordinate attendance at events and community engagements, and maintain accurate and up-to-date records and templates. Alongside this, you will play a key role in governance and organisational support, including preparing and circulating meeting papers, agendas and minutes for board and committee meetings, managing meeting schedules and follow-ups, and ensuring timely communications across governance processes. You will also support statutory and regulatory updates with relevant bodies, contribute to the smooth running of the organisation’s centres through administrative oversight, and assist with maintaining the community database.

The ideal candidate will be an experienced Executive Assistant or Personal Assistant with a proven track record of providing high-level support to senior leaders in a fast-paced environment. You will be highly organised, able to juggle multiple priorities with accuracy and calm under pressure, and confident in managing complex diaries and workflows. Strong communication skills are essential, with the ability to engage professionally and warmly with a wide range of stakeholders. You will be digitally confident, with excellent working knowledge of Microsoft Office and experience maintaining databases and digital records with a strong focus on confidentiality and data accuracy. A proactive problem solver, you will use initiative to anticipate needs and resolve issues with minimal supervision, while working collaboratively as part of a small team. Experience within a charity, membership or values-led organisation would be advantageous, along with an understanding of, or willingness to learn about, the community the organisation serves. Above all, you will share a commitment to kindness, integrity, inclusion and empowerment, bringing empathy, professionalism and positivity to everything you do.

To apply, please submit your up-to-date CV  by the 5th of February at 11:59 AM.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Advert
JOB TITLE: Head of Operations
SALARY: £56,000 (pro rata)
LOCATION: LSE Students’ Union, Central London Office
WORKING HOURS: 22.2 hours per week (0.6 FTE)
CONTRACT TYPE: Permanent 
 

 
The LSE Students’ Union is seeking an experienced and strategic leader to join our Senior Leadership Team as Head of Operations. This is a newly created position, offering an exciting opportunity to take senior oversight of our central teams and ensure the effective delivery of our operational functions.
 

Reporting directly to the Chief Executive Officer, you will provide leadership and direction across finance, HR, governance, compliance, and risk management. Your work will underpin the Union’s ability to deliver its strategic objectives and maintain high standards of accountability, transparency, and operational excellence.
 

As Head of Operations, you will lead our finance and HR team, ensuring robust financial management, effective people practices, and strong governance frameworks. You will oversee budgeting, audits, and financial reporting, while promoting a positive and inclusive workplace culture. Acting as a key adviser to the Board of Trustees and relevant committees, you will also manage risk and data protection across the organisation.
 

Who are we?
 

LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university. As part of our Senior Leadership Team, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering. 
 

 
Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect.
 

 
Who are we looking for?
 

We are looking for a candidate who combines strategic vision with operational expertise. You will bring a recognised accounting qualification and strong financial acumen, alongside experience in managing both finance and HR functions. Your knowledge of governance, compliance, and risk management frameworks will be essential, as will your ability to provide clear leadership and build effective relationships at all levels. 
 

You’ll need excellent organisation and planning skills, with a keen eye for detail and the ability to manage multiple priorities effectively. A commitment to equality, diversity, and inclusion is fundamental, together with an interest in working within a democratic, student-led environment.
 

Why apply?
 

As Head of Operations, you will play a pivotal role in shaping the future of the Union and supporting thousands of students at one of the world’s leading universities. We offer:
 

-        25 days of holiday per year (pro rata)
 

-        Additional closure periods at Christmas and Easter
 

-        Free LSE Students’ Union gym membership 
 

-        Opportunities for professional development and growth.
 

-        Access to TOTUM (NUS) card, which provides a wide range of discounts
 

-        Flexibility for work-life balance
 

 How to apply
 

We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: 
 

Part 1: CV – Outlining your skills and experience to date.
 

Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. 
 

 
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
 

 
Want to apply?
 

To apply for this role, please complete an online application.

Job Application Timeline
Closing date: Thursday 29th January 2026 at 10am
Intended interview dates: 12th / 13th February 2026

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.

Do you know someone passionate about volunteering and community development? We're looking for a Volunteering Brokerage Coordinator to join our small but mighty team.

This role is perfect for someone who wants to make a real difference - connecting volunteers with causes they care about, supporting community groups to build their volunteer programmes, and championing the value of volunteering across Waltham Forest.

Head of Corporate Partnerships

Location: North London (3 days per week in the office)
Hours: 37.5 per week
Salary: £50,000 to £55,000 per annum
Reporting to: Director of Fundraising
Term: Permanent

Aquilas is delighted to be partnering witth a much loved children's charity to recruit a Head of Corporate Partnerships to join their successful fundraising team.

About the role:

In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance their Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners. 

The post-holder has a key role in the management of their Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers  and Director to take strategic decisions for wider benefit of the department. 

Line managing a small team of two you will play a key role in building and maintaining relationships with existing and prospective partners of the charity. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.

About you:

You will be an inspiring Corporate Fundraising Head, excellentcommunicator and a natural relationship builder. You will have demonstrative experience in people management within Partnerships and ideally a strong, broad background in corporate fundraising or commerical sales.  Excellent donor stewardship skills in terms of account management of existing supports

To Apply:

To receive a candidate pack or arrange a confidential conversation, please contact:

Kieran McGorrian, Head of Not for Profit Appointments, Aquilas 

We are recruiting a Challenge Events Fundraiser to grow PAPYRUS’ challenge event income by leading on allocated PAPYRUS own events, projects and campaigns and managing all third-party challenge events.

What you will do:

• Develop an events plan that will grow income using data from previous years to understand our supporters and build a creative and sustainable income plan for long term growth.
• Build and manage relationships with supporters across all communication channels and provide professional, relevant, timely and empathetic stewardship at all times.
• Raise awareness of PAPYRUS and its work by developing and delivering presentations and talks both online and face to face to supporters and facilitating necessary photo opportunities in line with GDPR for use if future promotional activity
• Manage costs and budgets for events, including forecasting, estimates and future year planning.
• Be proactive seeking out new initiatives and market trends in fundraising across the UK charitable sector.
• Participate in the development, implementation, and maintenance of PAPYRUS challenge event fundraising assets, collateral, materials, and policies and procedures ensuring all content is on brand and to a high standard.
• Working with colleagues in Business Support Services to use the data collected across all donation platforms to analyse and inform required reports and update existing reporting mechanisms.

To be successful in this role you will have:

• Previous experience of working in a fundraising role for a UK registered charity
• Experience of successfully managing a portfolio of third-party events
• Proven track record of successful relationship management with donors/ fundraisers 
• Proven track record of working effectively in a team
• Experience in creating and monitoring budgets
• Experience using Raiser’s edge or a similar CRM database.
• Knowledge of regulatory environment for fundraising from events fundraising including sponsorship, data protection, Gift Aid (incl GASDS) and Fundraising Codes of Practice and regulation
• Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
• Understanding of events fundraising
• Competence in the use of IT tools including Word, Excel and PowerPoint
• Ability to work some unsocial hours and travel to meetings / events as required across the UK

Please visit the careers site for the full job description and person specification for the role.

Salary: £31,537 per annum (SCP 18) progressing by increments to £34,434 per annum (SCP 23)

Hours: 36 hours per week  

Location: Warrington; but will accept applications from across the UK to work remotely and travel to Warrington as and when required. Occasional travel across the UK will also be required for this role.

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: 8th February 2026

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Be a part of a collective and supportive team by joining the London District.

Our Resolutions Officer will take the lead in seeking reconciliation and resolution from complaints received to the London District by following Methodist Church processes. This role will also oversee any employment disagreements with the aim of offering reconciliatory practices. You must have good knowledge and experience of complaint handling (that’s a given), but you’ll also need to possess resilience in dealing with individuals who need support and have the ability to empathise with all involved in these processes, remain calm under pressure and be able to handle difficult and sensitive situations. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team.

Why work with us?
A brilliant central office in Westminster, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and did we mention the great colleagues?

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Southampton. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Monday 2nd February 2026

Interview day (in-person) - Thursday 12th February 2026

Start date: As soon as possible, to be agreed directly with the successful candidate

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

IntoUniversity Southampton

The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£36,400 per annum.

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

le Description

Working closely with both the Head of Development and Head of Strategic Projects and Planning, you'll be joining a growing team with the opportunity to shape your role and make a real impact on both the future of Ally Pally and the communities we serve.

Skills gained in the role could help you to build a career in fundraising, project delivery, or in assessing the social impact of heritage and culture.

Your work will help us to:

• Restore and reopen derelict spaces in the Victorian Palace for everyone to enjoy
• Improve key areas of the Park for both people and wildlife (including playgrounds, wetlands, wayfinding)
• Deliver our creative learning and wellbeing programmes, using the Palace's amazing spaces.
• Take forward our ambitious programme to help Ally Pally reach Net Zero

We are looking to recruit a strong administrator excited to learn and make change. We will consider applicants with previous experience in fundraising or project management in arts and heritage organisations, or transferable skills from customer-facing and administrative roles in other industries.

This is a full time, permanent post. 

The below is a summary, please see the JOB PACK for further details including how to apply and interview dates

Key duties 

Development Responsibilities

1. Administer pipeline for trust, foundation and statutory funding bids
2. Carry out desk research to identify potential trust, foundation and statutory supporters
3. Deliver fundraising bids and impact reporting to a small portfolio of trusts and statutory funders, focused on bids to a value of £10,000
4. Plan communications for regular fundraising and community newsletters
5. Donation processing, documentation and thanking for trust and statutory income

Strategic Planning and Projects Responsibilities

1. Meeting administration for Strategic Plan Working Group
2. Administrative support to develop the Charity's stakeholder relationships
3. Support with events for Capital Fundraising Campaign including London Festival or Architecture and Haringey London Borough of Culture
4. Desk research into capital redevelopment in arts, heritage and green spaces
5. Financial processing and budget tracking of team expenditure

Person specification

Essential

• Right to work in the UK
• Administrative experience ideally gained within either a fundraising or project management context
• Experience in customer service and / or communications with donors, clients or customers
• Long-form writing and / or copy writing experience
• Strong written, verbal and interpersonal communication skills
• Experienced user of microsoft 365
• Excellent accuracy and attention to detail
• Ability to manage own workload and meet deadlines
• Willingness to be flexible within a role supporting a range of development projects

Desirable

• Experience using a CRM system
• Bid writing experience
• financial admin experience
• Experience organising events and / or travel for staff, donors or clients
• Strong interest in charitable fundraising
• Strong interest in placemaking, culture and heritage redevelopment

The Royal Geographical Society (with the Institute of British Geographers) is seeking to appoint a Front of House Receptionist.

Front of House Receptionist
Department: Finance and Services
Responsible to: Facilities Manager
Location: South Kensington, London SW7.
Hours: Full Time. 35-hour working week
Contract: Permanent
Salary: £27,675 – £28,550 per annum depending on experience and qualifications.

About Us:

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

About You and the Role

The Front of House Receptionist will help deliver the provision of an efficient and welcoming service as the first point of contact with the Society, together with other administrative duties in support of the Facilities teams operation of the premises and the efficient use of its rooms.

More than 150,000 visitors come through the Society’s doors each year to enjoy both the Society’s own resources and activities, and the events of a wide variety of not for profit and commercial organisations who hire the 750 seat Ondaatje Theatre and other of the Society’s fine rooms. The Front of House Receptionist is the vital first point of contact for callers, visitors, members, staff, and tenants, as well as undertaking administrative duties in support of the Facilities team operation of the premises and the efficient use of its rooms.

The Front of House Receptionists work as a flexible team. They complement each other and support the wider team in both event management and operation. The post requires a broad knowledge of the Society’s activities in general, plus a more detailed understanding of the work handled by the various departments of the Society, and its tenants. Close attention to the weekly programme of activities is critical, together with awareness of unpublicised activities and of future events.

Key Responsibilities:

• Reception
  • Ensuring that Reception is always staffed between 9.00am and 5:30pm on weekdays, in conjunction with the fellow Front of House Receptionist on duty and other members of the Facilities team.
  • Receiving visitors to the Society arriving at Reception, ensuring that security procedures are followed, and directing them as necessary to the appropriate rooms. Assisting visitors with enquiries and requests; calling on the appropriate members of staff when necessary.
• Event support
  • Supporting Society and external events outside of normal working hours involving either early morning starts or late evening finishes. Duties will include welcoming and supporting external event organisers to ensure that the Society delivers a high quality of service to its customers. Overtime will be paid for these additional hours, and sufficient notice will be provided
  • Handling of enquiries and recording bookings for the Society’s own meetings and events on the events database.
• Switchboard
  • Operating the telephone switchboard, receiving, and disseminating calls helpfully, quickly, and efficiently.
• Administration
  • Recording new staff, tenants, and volunteers onto all relevant contact lists.
  • Ensuring that the Society’s Safety Policy is read and understood, and all relevant contact details are recorded on the contact database.
• Post duties
  • Sorting and franking the external post in an accurate and timely manner for the daily collection.
  • Managing the franking machine via the supplier to ensure the unit is supplied with sufficient credit, supplies and the ordering of supplies
• Other
  • Act as First Aider. Training will be provided. Dealing with First Aid incidents. Deputising for the building First Aid Coordinator to always ensure an adequate corps of certified First Aiders, liaising on training and maintaining first aid kits throughout the building including the reordering of supplies.
  • Act as Fire Warden. Training will be provided. Deputising for the Fire Incident Coordinator to always ensure an adequate corps of certified Fire Wardens. Undertaking weekly building checks ensuring compliance with fire safety.

Salary and Benefits:

This is a full time, permanent contract. The salary range for this post is £27,675-£28,550 per annum, pro rata depending on experience and qualifications. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am and 4.00pm.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Applications must be received by 9.30am on Friday 6 February.
Interviews are planned to take place in the week commencing 16 February.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

No agencies please.

Job Description

In financial year 2025-26, PCR’s virtual challenges have raised over £2m so far (against a target of £1.4m) with still one more big challenge to go! We are thrilled at the impact this will have for families affected by prostate cancer, and are therefore excited to be expanding the Events & Community team again with this new role.

The Supporter Engagement Assistant will be at the frontline of our virtual challenges stewardship, supporting a rapidly growing supporter base and delivering exceptional supporter experiences. The role is ideal for someone who enjoys building relationships, is highly organised and is eager to develop within a supportive and ambitious fundraising team.

While your focus will be on virtual challenges, you will also gain exposure to the wider Public Fundraising portfolio, with full training and support provided.

Key Responsibilities

Supporter Care & Engagement

• Be the first point of contact for virtual challenge fundraisers, responding to enquires on email, SMS, social channels and phone within agreed timescales.

• Manage supporter relationships and high-quality fundraiser journeys using PCR’s systems and tools, providing thoughtful stewardship that builds long term loyalty.

• Work with the team to continuously improve supporter experience using feedback and data

• Create and maintain FAQs, supporter resources and fundraising materials.

• Monitor acquisition advertisements and appropriately respond to comments.

Administration and database

• Manage stock, including sharing data with our fulfilment house, sending merchandise and replenishing materials.

• Process supporter and financial data accurately, including coding and tracking income & expenditure.

• Support database administration in line with data protection needs.

Teamwork

• Actively contribute to meetings, sharing new ideas and learnings.

• Work with the team to embed our ‘agile’ ways of working, where we all take collective responsibility for the team’s goals and work together to achieve them.

• Be flexible in busy times, getting involved with other projects and tasks across Public Fundraising team as needed.

• Attendance will be required at some weekend and evening events, for which TOIL will be given.

Skills and Competencies

Our ideal candidate would have the following:

• A willingness to get stuck in, proactive problem-solving skills and lots of initiative.

• Very good written and verbal communication skills – the ability to communicate clearly, empathetically, and professionally with a diverse range of people, particularly supporters and patients

• Very good attention to detail (e.g. with data entry tasks) and good IT skills (e.g. web applications and file systems).

• Excellent organisation skills and an ability to identify the best use of time to complete day-to-day tasks.

• Work effectively individually and as part of a team.

• A belief in PCR’s work, goals and our values: innovation, collaboration, accountability and empathy.

Desirable:

• Demonstrable or transferable experience of an administrative or support role, within an office environment.

• Experience working with a CRM system and Microsoft 365 applications (Word, Excel, Outlook etc.).

• A good understanding or interest in events & community fundraising activities

• Ability to handle and process financial transactions.

• Knowledge of the Fundraising Code of Practice and data protection principles (including GDPR & confidentiality).

• Experience assisting with event administration or logistics.

• Experience using social media and digital communication tools (e.g. Miro/MURAL, Canva etc).

How To Apply

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.

There will be a two-stage interview process. The first interview will be online w/c 16th February, and the second interview will be a more informal in-person interview at our offices in London w/c 23rd February.

For an informal chat about the role, please contact Natalie Robertson, the hiring manager. Contact details available in the full job description.

For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. 

About You:

Those who know you describe you as kind, understanding, and open-minded. You listen without judgement and treat everyone with dignity and respect.

In the workplace, you are recognised as reliable, approachable, and professional. You communicate clearly, remain calm under pressure, and are confident managing competing priorities. You have a natural ability to encourage, empower, and motivate others to make positive changes, even in challenging circumstances.

You are reflective and emotionally intelligent, with a strong desire to support individuals to achieve greater independence and wellbeing. Making a meaningful difference isn’t just important to you — it’s what drives you.

You may already have an understanding of the complex challenges faced by people who are vulnerable or at risk of exclusion. This experience could come from previous employment, volunteering, training, or your own lived experience, and you are keen to use this knowledge to support others.

If this sounds like you, we would love to hear from you and welcome you to join our dedicated and supportive team.

Main Purpose Of Job:

We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision—designed for individuals discharged from hospital under the Discharge to Assess model—and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence.

Main Areas Of Responsibility:

• To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service.

• To assess risk and suitability of referrals to the service and book new clients in.

• Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

• To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed.

• To work collaboratively with clients to identify and work towards suitable move on.

• To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.

• To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this.

• To make and maintain Housing Benefit claims.

• Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required.

• To represent Homeless Oxfordshire at interagency meetings, as required.

• Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others.

• Maintain positive relationships with all stakeholders.

• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

• To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team.

• To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.

• Comply with Homeless Oxfordshire’s policies and procedures.

• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

We're looking for a highly organised and creative Communications Officer to join our busy Communications Department. If you're passionate about clear, compelling communication and want your work to make a real difference across our membership, this could be the role for you. The communications team help champion the value of our members, influence national debate, and support our members. As part of our Creative, Publishing and Production team, you'll help deliver high-quality publications, campaigns and communications seen by nurses, policymakers and the wider public. Your work will support our mission to improve nursing practice, shape health policy, and represent more than half a million health professionals.

As our Communications Officer, you will:

• Be the engine behind our publications and materials.
• Coordinate production workflows across planning, writing, design, print and distribution.
• Maintain project files and schedules, keeping our processes running smoothly.
• Keep our publication's database up to date, summarising new materials and monitoring stock levels.
• Support consistent, high-quality communication
• Proofread and edit copy, ensuring accuracy, clarity and adherence to writing standards.
• Check and protect the visual identity across a range of channels, materials and communications
• Write copy for events, campaigns and marketing materials, working with designers to produce print- and web-ready outputs.
• Help bring our stories to life
• Source appropriate photography, manage permissions and maintain the photo library.
• Support the ongoing development of key campaigns, including updates, proofreading, image research and commissioning designers.
• Play a crucial role in member and stakeholder engagement
• Manage distribution of publications for members, staff and events.
• Work with colleagues across the organisation to deliver a seamless service for our members.
• Represent the team at occasional UK-wide events, including our week-long Annual Congress.
• We're looking for someone who can work confidently in a fast-paced environment, build strong relationships and bring precision and creativity to everything they do.

Experience & skills required for the role

• Experience in a communications or publications role, including writing for print and digital.
• You will have worked in the public sector in communications and, ideally in a health or membership setting.
• A strong copywriter, editor and proofreader - able to follow house style and follow guidelines with meticulous attention to detail.
• Experience of working on publications and a wide range of channels and formats
• Able to understand complex information or policies to create engaging content
• Ability to manage multiple tasks and deadlines within a busy team.
• Excellent literacy, numeracy and organisational skills.
• Confidence of working collaboratively with colleagues at all levels
• Educated to an A-level standard or equivalent; a communications-related qualification
• Willingness to travel occasionally (including overnight stays) and attend Congress.

If this role is of interest, please apply ASAP with a word version of your CV highlighting all your experience for the role or do get in touch to discuss the role in detail. The deadline is Friday the 30th of Jan 10am and interviews are to be held week commencing the 2nd of February.

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