117 Membership operations manager jobs

Could you play a crucial role within our busy and friendly team and take responsibility for managing our benevolent fund?

We are looking to recruit an Administration and Grants Officer to support the output of our HQ, including benevolent fund caseload management, member support, and general Association output. Some travel is expected to support membership events inc. evenings & weekends, with occasional overnight stays. We offer generous holiday entitlement, 6% employer pension contribution, free parking, access to gym/swimming pool, canteen, café and shop. 

We are the UK’s largest membership organisation of female veterans and serving women - a financially sustainable £8m charity which aims to provide camaraderie, benevolence and support to women who have served in the Army. Additionally, we aim to exert influence within the military charity sector to broaden support for all female veterans of the UK Armed Forces. 

Our benevolent fund awards over £200k in grants per year to an average of 120 applicants, from minor requests to major grants, and annual maintenance. We organise both national and local events for our members to attend where they meet up with old friends, remember those we have lost, support each other, have fun and make new and lasting memories. We have approaching 5000 active members which we hope to grow as we reach out to many more female veterans eligible to join our Association. 

You will:

• have experience of working in a member or public-facing organisation, supporting and liaising with a diverse cohort of individuals in a wide variety of interests and needs

• have experience of managing caseloads and carrying out detailed casework

• have a sound knowledge of how individual grants are awarded

• have a strong understanding of the work of SSAFA, TRBL & other caseworking and almonising agencies

• understand the value of strong communication and be experienced in engaging people from many walks of life, tailoring your communication style to a variety of audiences

• be skilled at building positive working relationships, with a friendly and engaging manner

• be highly organised with great attention to detail, and work well within a small staff team where each team member is expected to pitch in and work collaboratively

• Be engaging and welcoming, able to attend events and interact with members of the public

The charity is governed by a Board of Trustees with a number of sub-committees, all volunteers. We are a small staff team of 5, led by a CEO, who are motivated by the good work we do to support some amazing, brave and pioneering women. We are proud of the work we do to support female veterans, many of whom are now well into retirement. Some have fallen on hard times and need our financial support, whilst others may be lonely or have reduced mobility, and rely on our association to keep them in touch with like-minded comrades.

We are an inclusive employer seeking to attract and employ the best people from the widest talent pool, committed to supporting our staff and the female veterans we serve. All applicants must be able to demonstrate current eligibility to work in the UK. 

If you are a motivated, self-starting and engaging individual with a passion for working with people and supporting their needs, then we look forward to receiving your application by way of a CV and a detailed supporting statement demonstrating your suitability for the role with regard to the above person specification. 

About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.

Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focuses specifically on providing excellent financial services in a Christ-centred way.

About the Role
As the Finance Co-ordinator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to finance. As a key member of the team, you will be the primary user of many existing processes, and will be the key person in implementing new systems we are planning to enable us to be more efficient. You thrive on knowing you are using both your numerical and organisational skills and your relational skills to support others.

More Details and How to Apply
Download the Application Pack for the following information:

• Welcome from the Operations Director

• How this role fits into the wider YLI and Operations Team

• Full Job Description and Person Specification

• Details of how to apply online (application form)

• Deadline and interview dates

• YLI Faith and Conduct Policies - check we're in alignment with one another's beliefs

Accessibility & Support 

We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or accommodations at any stage of the application or interview process, please let us know. You can reach out to us in confidence at the email in our application pack, and we will be happy to support you.

We care about your data privacy -  to find out more please visit our website to view our Privacy Policy.

We are recruiting a fixed term Finance Administrator (maternity leave cover) to join our wonderful team. This role will be responsible for coordinating the Foundation’s financial administrative processes and supporting the Head of Operations with day-to-day financial tasks.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol,
• have experience of finance administration, with excellent organisation skills
• have excellent attention to detail
• be proactive, self-motivated and confident to take initiative
• enjoy working as part of a small and busy team

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol and improving their life skills & resilience. We work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK. 

Key responsibilities

• Prepare and process invoices and debtor reports
• Assist with monthly reconciliation and data entry
• Process weekly online bank payments
• Maintain accurate financial records and filing systems
• Support month-end and year-end closing processes
• Assist with payroll processing and reporting
• Respond to internal and external finance-related inquiries
• Ensure compliance with company policies and relevant financial regulations
• General administrative support 

Our global membership of scientists, researchers, doctors, pharmaceutical companies, drug
regulators, healthcare practitioners, patients and family members span over 100 countries.
Many of our members are renowned global experts, leading the way in pulmonary
hypertension research and development.
Your role is vital in helping PVRI achieve its mission by supporting the work of our
international IDDI Workstreams, Speciality Task Forces and Regional Task Forces. You will
provide an important link between PVRI’s staff team and our global professional community
You will coordinate meetings and webinars, take notes, follow up on actions, support
publications and help ensure projects keep moving forward. A key part of the role is helping
PVRI track and communicate the impact of its IDDI Workstreams and Task Forces, including
activity, outputs and opportunities for collaboration. You will help ensure this work is well
coordinated, visible and aligned with PVRI’s wider strategy.

Chief Executive Officer

London/Hybrid | 4 days a week (28 hours per week)
£80,000 FTE
Two-Year Fixed-Term Contract

Our client is a respected UK-wide professional membership body representing more than 3,000 practitioners. Through advocacy, professional development, research and member support, the organisation champions professional standards and works to increase access to high-quality services across its sector.

The organisation is seeking an exceptional leader to serve as its next Chief Executive on a two-year fixed-term contract, leading the organisation through a significant period of transformation, stabilisation and renewal.

Working closely with the Board, staff, members and key stakeholders, the successful candidate will provide the strategic and operational leadership required to strengthen organisational effectiveness, enhance financial sustainability, build an engaged and high-performing culture, and position the organisation for long-term success. This is a unique opportunity to make a lasting impact on a well-established membership body, ensuring it emerges stronger, more resilient and better equipped to deliver for its members and wider stakeholders.

As the organisation's senior executive and principal ambassador, you will lead the development and implementation of a clear transformation roadmap, strengthen organisational capability and governance, and build confidence across the membership and stakeholder community while championing the value and impact of the profession.

To be successful, you will bring:

• Significant senior leadership experience as a Chief Executive, Executive Director or equivalent.
• A proven track record of leading organisational transformation, change, stabilisation or turnaround programmes.
• Experience developing and implementing strategy, translating vision into sustainable organisational improvement and measurable outcomes.
• Strong financial, operational and governance leadership skills, with experience improving organisational resilience and sustainability.
• A history of building positive, inclusive and high-performing organisational cultures, with a strong focus on staff engagement and organisational development.
• Exceptional stakeholder engagement, communication and influencing skills, with the credibility to act as the organisation's principal ambassador.
• A collaborative, resilient and values-led leadership style, with a commitment to supporting professional excellence and sector advancement.

To find further information, please view the microsite on Prospectus’ website.

Closing date: 16 September
Final interviews: Week commencing 28 September

Corporate Partnerships Officer
Salary: £32,000 - £33,268 per annum
Contract: Permanent
Hours: 35 hours per week. Flexibility in working pattern, in agreement with line manager
Based: Any BBOWT Office with travel to other sites as required. Hybrid working available.

The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.

The Corporate Partnerships Officer will help nature recover by building strong relationships with businesses, creating engaging experiences for corporate supporters, and generating vital income to support local wildlife and wild places.

What you’ll be doing

• Leading the day-to-day management & delivery of the corporate memberships scheme
• Developing and implementing membership recruitment, engagement and retention plans
• Identifying opportunities to deepen engagement and develop strategic partnerships
• Developing and delivering a programme of networking events, volunteering and engagement opportunities for corporate members and partners

What we’re looking for

• Significant knowledge and skills in relationship management, fundraising, customer engagement and/or partnership delivery
• Able to understand and respond effectively to the needs, priorities and expectations of a corporate, commercial or business organisation and stakeholders
• Significant knowledge and skills in coordinating events, activities or stakeholder engagement programmes
• Excellent interpersonal skills and confident communicator – both written and oral
• Advanced competency in Microsoft 365 applications and confidence in adopting and using new technologies

For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team, passionate about making a difference, when you work for us, you’ll also receive

• Generous annual leave entitlement with paid birthday leave, balance days, urgent personal business leave and generous occupational sick pay
• Enhanced maternity, paternity, and family-friendly policies
• Flexible working to achieve work-life balance
• Salary exchange pension with generous employer contribution
• Learning & Development Programme for all
• Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access, discounts and trade YuCoin points for gift cards
• Salary sacrifice Cycle scheme & Electric Vehicle scheme
• Membership to BBOWT’s, and The Wildlife Trusts’, Staff Network Groups for social interaction, peer support, mentoring and personal development

The closing time and date for applications is 11.59pm on Sunday 4th October 2026.
Interviews will take place Monday 12th October 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

BBOWT values diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. You will be able to contact us if there are any reasonable adjustments we can provide during the recruitment process.

Whilst we appreciate ChatGPT and other AI platforms can answer these questions, we know what they have to say (and generally the answer they generate isn't great). We want to hear your perspective written in your own words. If it is clear that any of your answers are not your own work, we reserve the right to reject your application on that basis.

We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people. We are committed to creating an organisation that recognises and truly values individual differences and identities.

No agencies please.

Help make homes safer for thousands of residents across London and the South East. Join Peabody as a Fire Risk Assessor and use your expertise to identify risks, influence positive change and improve fire safety across our residential portfolio.

At Peabody, safety is our priority. We're looking for an experienced Fire Risk Assessor to join our Fire Safety Team, carrying out high-quality fire risk assessments across a diverse range of residential buildings. This is an opportunity to play a key role in protecting residents, supporting compliance and helping shape best practice across one of the UK's largest housing associations.

You'll be responsible for inspecting residential properties, identifying fire safety risks and producing clear, practical Fire Risk Assessment reports. Working closely with colleagues, contractors and key stakeholders, you'll ensure that risks are understood, managed effectively and addressed in a proportionate way.

This role would suit an experienced Fire Risk Assessor who enjoys combining technical expertise with strong communication skills. You'll be confident explaining recommendations, building effective relationships and influencing positive safety outcomes.

In return, you'll join a supportive and collaborative Fire Safety Team committed to professional development and continuous improvement. Whether you're looking to broaden your technical knowledge, develop your career or make a genuine difference to resident safety, you'll find opportunities to grow at Peabody.

We offer an excellent benefits package including 30 days' annual leave plus bank holidays, up to a 10% pension contribution, life assurance, flexible benefits and a range of employee discounts.

If you're passionate about fire safety and want to help create safer homes and communities, we'd love to hear from you.

Lead services that support those who serve on the frontline
 

DMWS is seeking an experienced operational leader to develop and deliver high-quality services for blue light organisations and their workforces. This senior role combines strategic thinking, practical delivery, partnership building and strong project management.
 

A key part of the role is bringing services together. You will work closely with DMWS welfare teams, psychological services and clinical governance colleagues to strengthen referrals, coordinate support pathways and ensure operational delivery is safe, responsive and well governed.
 

What you will do
·   Lead operational plans, service performance, contracts, budgets and improvement activity.
·   Manage service mobilisations, pilots and improvement projects from scope through delivery, evaluation and handover.
·   Build effective working relationships across welfare, psychological, occupational health and partner services.
·   Coordinate cross-functional teams, project governance, milestones, risks, dependencies and reporting.
·   Strengthen relationships with military, blue light organisations, commissioners, public-sector partners, funders and suppliers.
·   Use evidence, outcomes and feedback to improve services, demonstrate impact and create opportunities for sustainable growth.
·   Lead and develop staff while maintaining high standards of governance, safeguarding and compliance.
 

What you will bring
·   Senior operational leadership experience in a complex service environment.
·   Strong project or programme management skills and a track record of delivering change.
·   Credibility with varied stakeholders and the ability to work effectively across professional boundaries.
·   An understanding of welfare, wellbeing and psychological support pathways and the importance of clear clinical and safeguarding escalation.
·   Commercial awareness, sound financial judgement and a commitment to quality and value for money.
·   A collaborative, evidence-led and values-driven approach.
 

Why join DMWS?
 

This is an opportunity to shape a growing area of work, strengthen integrated support for military Services, blue light communities and help DMWS turn trusted expertise into sustainable, high-impact services across the UK. This role is progressive and offers the right candidate an opportunity 
 

How to apply
 

Please submit your CV and a supporting statement explaining how your experience meets the requirements of the role by 28th September 2026. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role. 
 

DMWS is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.

Job titleChief Executive

ContractPermanent / Full time (35 hours a week)

Location London / hybrid (regular London presence)

Salary£95,000 - £100,000

Benefits Up to 6.5% matched pension, total contributions of 13%.
28 days annual leave per year plus public holidays.
Enhanced sick leave cover of up to 5 years.
Death in service benefit of 2x annual salary.
Employee Assistance scheme.
Working from home allowance.
Annual wellbeing allowance.

Reports to Chair and Board of Trustees

Direct reportsDirector of Finance and Operations
Director of Evidence and Improvement
Policy and Communications Manager
People and Business Partner

Background information

About us:

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of patients, people with Lived Experience, unpaid carers, their families and the voluntary organisations that work for them.

Our mission:

We advocate for a more equitable and person-centred health and care, shaped by the people who use and need it the most.

We do this by:

- Understanding and advocating for what matters to people, especially those living with health conditions and groups who experience inequalities

- Finding common cause across communities and conditions by working with member charities and those they support

- Connecting and convening charities, decisions makers and citizens to work together to change health and care for good.

Our five-year strategy:

In September 2024 we published a new five-year strategy that was co-produced with our staff, our member charities, our Lived Experience Partners and our key stakeholders. This set out three clear goals:

- End unequal access
By addressing the barriers experienced by those facing the worst outcomes, we will find solutions that improve care for all.

- Transfer power to people and communities
As a leader in co-production, we will help communities to work with system leaders at national and neighbourhood level to make big decisions together. This will maximise the skills and capabilities of patients, ensuring care is truly person-centred.

- Shift the measures of success
By campaigning for better patient experience and outcomes metrics, we can ensure that what matters to people becomes the key measure of success for the NHS.

In the first two years of the strategy we have already made big strides. For example, our work encouraging the Government to focus on “getting the basics right” has seen major policy initiatives designed to fix access to primary care and the 8am rush. Similarly, our work on the experience of waiting for elective care has seen the introduction of the first ever set of minimum standards for waiting.

Our work on the 10 Year Plan, and on the Quality Strategy, has also seen both patient experience and outcome measures given much greater prominence in how the NHS judges success and National Voices has now been commissioned by NHS England to help design the future of patient feedback mechanisms.

We have also successfully campaigned for funding formulas to be revised to enable the NHS to directly address the inverse care law and tackle the impact of health inequalities head on.

But there are challenges ahead, not least the role patients and communities play directly in co-producing improvement. With ICBs under huge financial pressures, and so much change in the health and care system, we need to make sure every piece of work we deliver is of the highest quality and adds real value. This is the only way to help others across the sector understand the value that people with Lived Experience offer to problem solving processes and creating better and more inclusive solutions.

PLEASE SEE RECRUITMENT PACK FOR FULL DETAILS AND APPLICATION GUIDANCE

Job Title: EDIS Community and Engagement Officer (Equality, Diversity and Inclusion in Science and Health)
Reporting to: Head of EDIS
Responsible for: No direct reports
Based: Our Head Office is based in London, but we have an agile working policy enabling people to work at another UK location up to 4 days/week.  Requests for permanent remote working will be considered and we welcome applications from people based in other parts of the UK.
Hours: Full-time (35 hours per week). Requests for part-time or flexible working will be considered.
Contract: Permanent
Salary: £34,572 to £36,506 FTE per annum

About Us

The British Science Association (BSA) was founded in 1831 and is a registered charity.

We are creating a future where science is more relevant, representative, and connected to society.

We have ambitious goals to put people at the heart of science.

About the role

The EDIS Community and Engagement Officer will provide the coordination, communication and relationship-building needed to support the growth, participation and value of the EDIS membership community.

The role will support day-to-day member onboarding, engagement activity, communications, events and community-building processes across the EDIS portfolio. It will ensure that members are supported to connect with each other, contribute to EDIS priorities and access opportunities to learn, share and collaborate. You will work with the EDIS team and with BSA communications team colleagues to support their work.

A central focus will be building effective, inclusive and accessible routes for member participation. Working with EDIS members, partners and colleagues across the British Science Association, the postholder will help to ensure that engagement activity is joined up, responsive to member needs and focused on meaningful participation across the science and health research sector.

This role would suit someone who combines strong organisational approaches with proactive communication, relationship building, and a commitment to and knowledge of equity, diversity and inclusion. The successful candidate will be confident supporting communities, networks and membership groups, helping to strengthen the EDIS community while ensuring that engagement, communications and events are delivered effectively.

Key responsibilities

• Support day-to-day member onboarding and support processes, ensuring new and existing members understand how to participate in EDIS activity.
• Coordinate with the Communications Team to develop member communications, newsletters and engagement content, ensuring activity is joined up, accessible and responsive to member needs.
• Plan and support delivery of events, workshops, peer learning sessions including ‘special interest’ groups and network activity that create practical opportunities for members to learn, share and collaborate.
• Maintain accurate membership records, contact lists and engagement data, supporting clear information flow across BSA, EDIS members and partners.
• Gather member insight and feedback, identifying themes, opportunities and barriers to participation that can inform programme design and delivery.
• Apply inclusive practice in all communications, events, engagement activity and member support, reflecting a clear commitment to and knowledge of equity, diversity and inclusion.
• Support membership growth and retention by helping demonstrate the value of involvement in EDIS and strengthening routes for member participation.
• Work with the Research and Policy Officer and Programme Manager to ensure member insight informs evidence, programme design, engagement activity and delivery.
• Support the production of accessible resources, meeting materials and event content that help members connect with each other and contribute to EDIS priorities.
• Contribute to the promotion of EDIS activity across sector networks and communication channels, supporting meaningful participation across the science and health research sector.

About you

The successful candidate will bring the following experience, skills and approach.

Essential criteria

• Experience of coordinating activity within a membership organisation, community group, network, events or engagement programme.
• Strong approach to organisation, with the ability to coordinate varied tasks, manage competing priorities and work towards agreed deadlines with appropriate support.
• Demonstrable commitment to equity, diversity and inclusion, with practical experience applying inclusive approaches in events, communications, member support or engagement activity.
• Ability to communicate clearly in writing and through other appropriate channels, tailoring style and content to encourage understanding and engagement across varied audiences.
• Experience developing communications tailored to specific professional audiences, including meeting materials, event content and/or engagement updates.
• Experience maintaining accurate records, contact lists, membership information or engagement data, with attention to detail and appropriate handling of information.
• Ability to build positive working relationships with members, partners, community groups or stakeholders, supporting participation and responding constructively to different needs.
• Experience gathering feedback, insight or views from members, participants or stakeholders, and identifying practical themes that can inform activity or improvement.
• Proactive and reflective approach to problem solving and continuous improvement, with the ability to identify practical improvements and support an evolving programme.

Desirable criteria

We do not expect candidates to have all of the following, but one or more would be helpful in the role.

• Experience working in science, research, health, charity or membership settings.
• Experience using CRM, event or membership management systems.
• Experience supporting consultation, co-design or peer learning activity.
• Experience producing digital content or newsletters.

The closing date for applications is Monday 5th October 2026.
First interviews are due to take place online on 4th November 2026, with second interviews (in person in London) expected on 11th November 2026.

Interview dates have been scheduled outside the school holiday period to support participation from the broadest possible pool of candidates and to minimise potential barriers for those with caring or family responsibilities.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme.

No agencies please.

As our Associate Director of Children’s Services, you have a key role to play in the leadership, operational management, and strategic direction of Chestnut Tree House. We are looking for an individual who shares our passion for excellence, innovation and continuous improvement. Whether through clinical leadership, service development, strengthening quality standards or supporting our workforce, this role offers a unique opportunity to make a significant contribution to our future.

At the heart of everything we do is a commitment to kindness, respect, integrity and collaboration. We want every colleague to feel valued, supported and empowered to reach their full potential while delivering the very best outcomes for those in our care.

As a leader within Southern Hospice Group, you will:

• Lead the planning, performance and delivery of Children’s services, holding accountability for quality, patient outcomes, financial control, income and contract compliance.
• Build and sustain strong partnerships with commissioners and system partners, developing and negotiating proposals that expand service reach and impact.
• Lead service improvement and innovation and share learning across the organisation.
• Provide visible, values-led people leadership, creating a culture of accountability, collaboration and continuous improvement across all teams.

You'll be

• Passionate advocate for babies, children and young people
• Child and family centred
• Significant experience in children's palliative/end of life care or children with complex care needs
• Compassionate but accountable leader
• Strategic but operationally grounded
• Professional curiosity, always seeing ways to innovate and improve
• Track record of effective performance management across quality, workforce, operations and finance
• Effective communicator, able to influence and build strong teams
• Experience of leading and supporting teams through change
• Builds effective relationships with key stakeholders across the group and externally
• Confidence in financial leadership, including budget management, income generation and commercial decision making.
• Proven ability to influence and partner with commissioners and system stakeholders
• Highly developed people leadership skills, with the ability to engage, motivate and develop the workforce and build strong teams.

About the Role

We are seeking a highly organised and customer-focused administrator to support anaesthetists throughout their training journey, from entry into specialty training through to the award of a Certificate of Completion of Training (CCT). The role also supports the administration of the College's online training portfolio, helping to ensure that trainees maintain accurate training records throughout their careers.

As a key member of the Training Team, you will provide advice and guidance to trainees, trainers and other stakeholders on a range of specialty training matters. You will work closely with the General Medical Council (GMC), senior anaesthetists, College Officers and colleagues across the College to ensure the effective delivery of training processes and support services.

Key tasks and responsibilities include (but are not limited to):

• Providing information and guidance on anaesthetic specialty training, including Acute Care Common Stem (ACCS) training pathways, and escalating complex queries where appropriate.
• Processing applications and requests relating to time out of training, including calculating training completion dates and communicating outcomes to trainees and trainers.
• Delivering first-line support to users of the College's Lifelong Learning Platform (online training portfolio).
• Supporting College committees and working groups by preparing agendas and papers, coordinating meetings, taking accurate minutes, managing follow-up actions and handling committee correspondence.
• Maintaining accurate records and ensuring administrative processes are delivered efficiently and to a high standard.
• Building effective relationships with trainees, College members and key external stakeholders to provide an excellent customer experience.

About You

You will have experience working in a helpdesk and/or customer service environment, alongside proven experience providing administrative and secretarial support to formal committees, including the preparation of agendas and minute-taking.

You will be able to interpret, simplify and communicate complex information clearly and accurately, with the ability to develop and maintain a sound understanding of anaesthetic training regulations and routes to the GMC Register.

Strong stakeholder management skills are essential, with the ability to build and maintain effective working relationships with a wide range of internal and external contacts.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 26 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

How to Apply

If you believe that you are the right person for this role, please submit your CV and Cover Letter by Tuesday 15 September 2026. Please note that the closing date may be brought forward should we receive a high volume of suitable applications.

Due to the volume of applications received, we are unable to provide individual feedback to external candidates. Only shortlisted applicants will be contacted following the closing date.

Applicants must have the right to work in the UK and be resident in the UK at the time of application. No agencies please.

About the College

The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA equality, diversity and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

Location: Hybrid: home-based with weekly attendance at the London office, plus additional days as required for meetings, board meetings or events

Salary: £35,200 per annum rising to £38,100 after 1 year of service

Responsible to: CEO

Contract type: Full Time (37 hours per week), Permanent

Closing date: 18th September, Midday

Who we are

Futures for All (formerly Speakers for Schools) is a UK charity founded in 2010 to tackle educational and social mobility inequality, connecting state-educated young people with inspirational speakers and high-quality work experience. Since its founding, the charity has supported almost two million young people, working with a national network of schools, colleges and employer partners to level the playing field for young people who are educated in the state sector, with those that attend the best fee-paying schools. Having grown from its original speaker programme into a broader work experience offer, the charity is now the largest provider of work experience in the UK, with ambitious plans to ensure all young people have access to the workplace, whilst at school.

Role Summary

This is a genuine opportunity to contribute first-hand to the strategic running of a national charity, with close visibility of how the organisation is led and governed. You will be trusted with sensitive information, exposed to strategic decision-making, and given the chance to shape how the CEO's office and the wider senior leadership team (SLT) operate day to day.

Beyond the traditional diary, travel and correspondence duties, you will play an active part in the mechanics of governance and decision-making- supporting board meetings, tracking actions to completion, and ensuring that what lands on the CEO's desk is accurate, well-presented and ready to act on. You will also work closely with the newly appointed Project Management Office (PMO) Lead, helping ensure that updates on risks, issues and KPI tracking reach the CEO promptly and in a digestible form, so that the CEO's time and attention are focused where they are needed most. It is an ideal role for an experienced EA or Personal Assistant who wants more ownership, more variety, and closer involvement in the strategic life of an organisation than a traditional support role typically offers.

This role offers direct exposure to the strategic and governance rhythm of the organisation- from board papers to senior stakeholder meetings- for someone who wants their EA experience to build towards broader organisational and governance expertise.

Key Duties / Responsibilities

Supporting the CEO:

• Proactively manage the CEO's diary, resolving clashes and prioritising competing demands on their time in line with organisational priorities.
• Act as a first point of contact for the CEO, screening and triaging correspondence, calls and requests, and responding or redirecting where appropriate.
• Build strong working relationships with the CEO's key internal and external contacts, acting as a trusted and professional representative of their office.

Diary, Travel & Logistics:

• Coordinate complex diaries across multiple stakeholders, both internal and external, including scheduling and rearranging meetings at short notice.
• Book and manage travel, accommodation and venues, including researching options, managing costs, and having contingency plans in place.
• Prepare itineraries and briefing packs ahead of trips, meetings and events, ensuring the CEO is fully prepared.
• Process expenses and invoices relating to the CEO's activity in line with company policy.

Meetings, Minutes & Action Tracking:

• Attend meetings chaired by or involving the CEO to take accurate, concise minutes and notes, distinguishing decisions from discussion.
• Maintain a live action log across meetings, proactively chasing owners and reporting progress back to the CEO so nothing is missed.
• Organise logistics for meetings and away days, including rooms, catering, materials and technology.
• Work closely with the Project Management Office (PMO) Lead to ensure that risk, issue and KPI updates are routed to the CEO promptly and in a clear, digestible format, helping the CEO focus attention where it is most needed.
• Liaise with the PMO Lead on scheduling and papers for any meetings that bring project or programme updates to the CEO, ensuring consistency with the wider action and decision tracking maintained for the CEO's office.

Board & Governance Support:

• Support the coordination of board and committee meetings, including scheduling, collating and distributing papers to agreed deadlines.
• Take and produce minutes for board and committee meetings, working closely with the CEO (and Chair/Company Secretary, where applicable) on accuracy and follow-up.
• Maintain a board actions and decisions tracker, and support the CEO in preparing for board cycles.
• Maintain confidentiality and good document control over board papers, minutes and related governance records.

Document & Presentation Production:

• Produce first drafts of documents, reports, briefings and PowerPoint presentations for the CEO to review, amend and finalise.
• Format and polish documents and slide decks to a professional, consistent, on-brand standard.
• Review documents and correspondence prepared by others before they reach the CEO, checking for accuracy, clarity, tone and fitness for purpose, and flagging any concerns.

Support to the Senior Leadership Team:

• Provide reasonable and proportionate admin support to other members of the SLT, prioritised in agreement with the CEO.
• Minute meetings with senior internal and external stakeholders on behalf of SLT members, as required.
• Assist with occasional diary, travel or document support for the SLT where this does not conflict with the needs of the CEO.

Office & General:

• Maintain efficient filing, contact and information systems for the CEO's office.
• Handle sensitive and confidential information with discretion and sound judgement at all times.
• Undertake other duties reasonably commensurate with the role, as required by the CEO.

Skills / Experience / Knowledge:

Essential:

• Significant experience as an EA, PA or senior administrator supporting a CEO, director or other senior executive.
• Experience taking minutes and tracking actions for senior-level or board/committee meetings.
• Excellent written English, with the ability to draft clear, well-structured documents, correspondence and presentations.
• Expert in using common business software/ applications such as Microsoft Office Word, PowerPoint, Excel and Outlook.
• Strong organisational skills and the ability to manage multiple, competing priorities under time pressure.
• Sound judgement and discretion when handling confidential or sensitive information.
• A proactive, solutions-focused approach, comfortable using initiative rather than waiting to be asked.
• Excellent interpersonal skills, with the confidence and professionalism to liaise with senior stakeholders, board members and external contacts.
• Flexibility to travel to, and work from, the London office on a regular (weekly) basis, with occasional flexibility around hours for travel, events or board meetings.

Desirable:

• Experience supporting board or governance processes (e.g. in a charity, membership body, or regulated organisation).
• A relevant qualification (e.g. in business administration or executive PA practice), though experience will be weighted more heavily than formal qualification.
• Confident and effective use of AI tools (e.g. Microsoft Copilot, ChatGPT, Claude) to support drafting, summarising and formatting work- for example, producing first-draft documents, presentations or minutes for review, while applying good judgement on accuracy, confidentiality and when human review and rewriting is needed.
• Experience providing ad hoc support across a wider senior team, not just a single executive.

Behaviours and Style:

• Calm and unflappable under pressure, with good humour and resilience.
• Trustworthy and discreet, with a strong sense of confidentiality.
• A genuine interest in the wider organisation and how it operates, not just the transactional tasks of the role.
• Collaborative- happy to support colleagues across the SLT while keeping the CEO's priorities front and centre.

Diversity at our core

Futures For All is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us.

The Application Process:

Please apply as soon as possible by clicking the 'apply for this job' button in the top right-hand corner of the job advert. Once clicked, you will be asked to complete your application by submitting your CV and a cover letter. The cover letter is an opportunity for you to share the skills and knowledge you have to be successful in this role. Appointees are subject to a DBS check. You must have the right to work in the UK to apply.

The deadline to submit your application is the 18th September 2026, Midday.

Futures For All is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.

Annual Leave

Staff receive 25 days annual leave, increasing incrementally after 2, 3 and 5 years of service to a maximum of 28 days. This is in addition to bank holidays and gifted leave between Christmas and New Year.

Futures For All Values

PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY:  We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

Our client offers a range of quality, exciting and inclusive short break clubs and activities across Surrey and West Sussex for children and young people aged 5–17 with a disability and additional needs. They are now looking to recruit an Senior SEND Delivery Coordinator to oversee the delivery of high quality, stimulating, safe services for a range of children and young people in Leatherhead and Epsom.

As Senior Delivery Coordinator you will plan and deliver a structured programme of enjoyable, recreational, high-quality activities to meet the needs of children and young people with additional needs and disabilities who attend Short Breaks clubs. You will coordinate and take responsibility for the planning, allocation of places, and sufficient staffing to ensure safe delivery of Short Breaks clubs, and will assist in the recruitment, training and ongoing development of the Disability staff team. You will have responsibility for processing new referrals, initial assessments, individual care plans and any associated risk assessments or specialist plans to ensure individual needs are met.

This exciting and rewarding role will require a passion for working with SEND as well as excellent coordination skills to manage the delivery of high quality, stimulating, safe services. To apply for this role, you must have demonstrable experience of working with children and young people with a range of disabilities or additional needs and will ideally have a minimum of a Level 3 professional qualification in Childcare, Disability, Health or Social Care or Education (or equivalent).

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client on an ongoing basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please note, this role will be 35 hours per week:
Term time hours: Tuesday-Saturday, or Wednesday- Sunday (09:00 – 17:00) on a rota basis with one weekend day each week (max 35 weeks)
School holidays hours: Monday–Friday (09:00 – 17:00) (minimum 17 weeks)

Benefits:
Free Gym Membership: the post holder will be entitled to free use of our client’s fitness centre, and half price childcare for dependents.
Free parking on-site
Pension contribution