Minded programme administrator jobs

Role purpose
Providing independent Health complaint advocacy for a statutory rights based service under the Health and Social Care Act 2014, empowering qualifying individuals to raise concerns, speak up, and participate in decisions about their care and treatment. The post focuses on ensuring individuals have dignity and respect, clarifying options to challenge decisions, and supporting involvement, independence, and wellbeing. It is also about helping in providing accessible information, facilitating advocacy escalation if necessary, in writing to the parliamentary and Health service ombudsman, whilst  monitoring outcomes of individuals to improve experiences towards suitable resolutions.

This role will include listening and providing information and representing people’s views. You may be asked to support people by attending Best Interests Meetings, Review Meetings, Safeguarding meetings, Hospital PALS Manager’s Meetings, Community Mental Health meetings, Social Care Practitioners meeting, Mental Health Review Tribunals, Ward Round Meetings and Care Plan Approach meetings focussing on solutions to any NHS complaint

We must provide advocacy to Ealing residents over 18. You will ensure that people have their voice heard, views and rights understood and feel more in control of decisions affecting them.

Key Responsibilities

- Provide people with information about their rights

- Help people understand the information given to them and the options available

- Empower individuals to challenge and raise concerns themselves about their care and treatment.

- When required liaise with key health care professionals, parliamentary and health ombudsman on behalf of individuals when required

- Represent key meetings when required

- Delivering IHCA Advocacy Awareness campaigns and other workshops in person and online when required.

- Understanding Safeguarding and GDPR compliance.

- Administrative duties include the completion of case notes, quarterly reports, managing the inbox, triaging referrals to ensure they meet the eligibility requirements, and onboarding clients onto the database.

- Action planning with the client, identifying goals and empowering them to create this document and own it collaboratively

- Work in line with the Advocacy Charter

- Following our non-instructed advocacy policy to ensure those who have communication issues, still get effective representation.

- Also, an understanding of IMCA.

Person Specification

Essential:

• At least 2 years’ experience/knowledge of providing Independent Health Complaint Advocacy towards the NHS
• Excellent listening skills
• Strong communication and case planning skills
• Completed Kate Mercer Advocacy Training (formal external qualification) or equivalent.
• The ability to build good relationships
• Commitment to equitable access and digital proficiency.
• Ability to work to deadlines and work independently
• Flexibility, reliability, and confidence when speaking with a range of people
• Experience and good working knowledge in Microsoft Office products
• Excellent report writing skills
• Knowledge and experience of supporting people with learning and communication difficulties
• An awareness of diversity and ability to research complex and sensitive issues independently and quickly

Desirable:

· Lived experience of mental health

· Driving license

· Other Languages

Post is subject to a DBS check.

We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified people from all backgrounds.

Location: London-only (hybrid working: 40-60% of the week in the office)

1st stage interviews: 8th May in our South London Centre

2nd stage interviews: 12th May over MS Teams

For more information or to apply, please click "apply now" to be directed to our careers site.

The Philanthropy Administrator is the backbone of a team that raises up to £18m each year to support young people across the UK. This role brings rhythm, structure and momentum to busy, high‑value fundraising activity, making sure ideas turn into action and plans land smoothly. Your organisation and coordination keep the philanthropy team focused, effective and able to deliver at pace.

You will keep the engine running day to day. This includes coordinating donor events and engagement activity, managing CRM updates and RSVPs, arranging travel and logistics, supporting senior colleagues and keeping finances, invoices and budgets on track. Whether you are pulling together event packs, setting up meetings or making sure suppliers are paid on time, your work removes friction and creates space for fundraisers to do what they do best: build relationships and secure vital funding.

This role has a direct line to impact. When the philanthropy team is well supported, income flows and that income funds programmes that help young people develop skills, confidence and opportunities for the future. You will be part of a collaborative, inclusive team where strong administration is valued, trusted and celebrated for the difference it makes.

What happens next?  

Please submit a CV and a Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Philanthropy Administrators? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Philanthropy Administrators! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences, and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3943 

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join our team as Administrator.

Your Mission

To enable TLG’s teams to do their best work by providing high‑quality, reliable and relational administrative support - ensuring people, processes and priorities run smoothly so that together we can better support children and young people to thrive. 

Your Strengths & Impact

We’re seeking a proactive and highly organised Administrator to support teams across TLG, helping high-quality work to happen efficiently and with excellence. This is a varied and people-focused role, ideal for someone who enjoys supporting others, managing competing priorities, and keeping things running smoothly behind the scenes. You’ll provide effective administrative support across different teams, contributing to the smooth delivery of programmes, projects and wider organisational activity while helping to ensure our staff are well supported.

To thrive in this role, you’ll be digitally confident and adaptable, able to turn your hand to a wide range of tasks and quickly build understanding in a fast‑paced environment. A strong eye for detail, a desire for excellence and clear communication skills will enable you to deliver excellent administrative support, while a relational approach will help you work collaboratively and effectively across different teams and departments.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Applications will be reviewed on a rolling basis prior to the closing date, so we would encourage you to apply as soon as you’re able. We reserve the right to interview and appoint prior to the closing date.

Hours: Part time (22.5 - 30 hours per week)

Closing Date: Sunday 17th May

Initial Interviews: Various – Online

Final Interviews: Various – at our National Support Centre in West Yorkshire

We’re looking for a detail-orientated People and Culture Administrator to ensure the smooth and efficient delivery of our People and Culture function. This new but vital role is responsible for managing day‑to‑day administrative activities, maintaining accurate and compliant employee records and delivering high‑quality support to employees and
managers.

The role is primarily based at the charity office at Birmingham Children’s Hospital, with the requirement to also work from the charity office at Birmingham Women’s Hospital alongside some remote and out of hours working.

As the first point of contact for all People (HR)‑related queries a strong, up‑to‑date
understanding of employment law is essential to provide clear guidance and ensure a positive employee experience.

Key responsibilities include:
• Providing comprehensive administrative support to the People and Culture Manager
across all stages of the employee life-cycle, acting as the first point of contact for
HR‑related queries and ensuring employee records are accurate, up-to-date and
compliant with data protection requirements.
• Maintaining HR systems, ensuring data accuracy and contributing to ongoing system
improvements to enhance efficiency and user experience.
• Supporting the People and Culture Manager by managing employee payroll queries
and updating the payroll system with salary changes, increments, annual leave, work
patterns and other relevant information.
• Providing guidance to staff on self‑service functions, ensuring the HR system is fully
utilised across the charity and all employee data remains accurate and up-to-date.
• Ensuring all payroll instructions are prepared and logged in time for the monthly payroll
by gathering and verifying relevant employee information.
• Coordinating the full onboarding process for new starters, including preparing contracts
and offer letters, completing all pre‑employment checks and ensuring a smooth and
welcoming introduction to the organisation.
• Coordinating inductions for new starters in partnership with managers, ensuring a
positive and engaging onboarding experience including all required training and learning
areas.
• Leading the coordination of training sessions, working closely with the People and
Culture Manager to ensure effective planning and delivery.
• Managing all administrative aspects of the recruitment process, including preparing
recruitment documents, organising recruitment timelines, drafting and posting job
adverts, logging applications and supporting the smooth delivery of recruitment
campaigns.
• Supporting and driving People Team projects, events and continuous improvement
initiatives, contributing to a positive and meaningful impact across the charity.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

As Engagement Co-ordinator you will be responsible for the planning and delivery of an audience led, public programme of talks, tours and exhibitions at the Cathedral, as well as working with us to plan and deliver a great visitor experience. As a champion of great public engagement you’ll deliver high standards of presentation at the Cathedral, maximising opportunities to deepen visitors understanding of our stories and mission.

If you have experience in:

• Developing and delivering income generating visitor engagement programmes
• Working with difference audiences
• Working within a cultural, commercial or visitor attraction setting

And are:

• Customer focused, passionate about excellent engagement
• Flexible, positive and creative
• Results focused, self-motivator with an entrepreneurial attitude, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

Engagement Programme 

• Plan, co-ordinate and deliver an engaging public programme of visitor led events, aimed at building new audiences and boosting our visitor numbers 
• Work with the Head of Engagement, to develop the group visit offer, ensuring forthcoming anniversaries and activities are exploited 
• Support the Head of Engagement to deliver the Social Justice Programme, identifying opportunities within existing talks and tours programming to further support the annual theme
• Provide administration of all groups and public tours, ensuring they are booked and co-ordinated accurately 
• Coordinate with the Audience Development Manager to evaluate visitor and volunteer feedback, taking action to make improvements as necessary  
• Work with external stakeholders and speakers to deliver an engaging year-round expert talks series

Financial administration

• Work with the Finance Team, ensure all fees for engagement events are invoiced and paid for in advance 

 Relationships 

• Line management of the Cathedral Guides volunteer team, working with the Head Guide to ensure guides are kept up to date of Cathedral policy and are trained and delivering excellent customer service 
• Work with the Verging and Property team to ensure events are coordinated and delivered to a high professional standard  

 Other 

• Support the Head of Engagement to deliver large scale public events providing administrating and on the day delivery support 

Closing date: 11.59pm on Wednesday, April 29th

Interviews are planned for Thursday, May 7th and Friday, May 8th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

About the role

If you're passionate about keeping people safe and making a real difference, this is your chance to use your expertise where it truly matters. As our Health & Safety Compliance Manager, you'll play a vital role in creating safe, supportive spaces across more than 170 Mind shops across England & Wales.

You'll take the lead on shaping our Health & Safety approach, offering expert advice, strengthening our safety culture, and building strong relationships with teams across the country. Every day, you'll help bring our values and behaviours to life while playing a key role in supporting the wider fight for mental health.

If you want a role with purpose - where your skills protect people, improve experiences, and support the wider fight for mental health - this could be the perfect next step.

We're looking for someone who:

• Holds the NEBOSH Diploma (or equivalent) and brings solid experience in a Health & Safety management role within a similar environment.
• Can translate complex technical information into clear, accessible guidance for colleagues at all levels.
• Has experience managing risk assessments, statutory compliance and provider/contractor relationships with confidence.
• Thrives working independently, juggling multiple priorities, and building strong partnerships across diverse teams.

Ready to make a difference?

Join Mind Retail. Join the fight for mental health.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Health & Safety Compliance Manager, you'll receive:

• A competitive salary of £39,572 per year
• A company car
• A strong commitment to work-life balance
• 25 days' paid holiday per year, plus bank holidays
• Development workshops & courses, to help build your career
• Comprehensive, personalised induction programmes, tailored to your role when you join us
• A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
• Family friendly policies & enhanced pay
• A competitive pension scheme & life assurance, available to all our employees
• 25% staff discount in all Mind shops
• Access to exclusive discounts at over 160 retailers through our employee savings app
• Employee Assistance Programme
• Cycle to Work Scheme
• Interest free season ticket loan

About Mind Retail

Mind Retail are a network of over 170 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us.

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

More details

For more information and a full person specification, please check on the Job Description button below.

An exciting full time opportunity has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

WorkWell Personal Budget Co-ordinator
Salary: £27,113.00 per annum
Salary Scale Point: 15 (April 2025)
Contract: Fixed Term Contract to 31st March 2027
Hours: Full Time, Monday to Friday 9.00am-5.00pm
Based: in our Peterborough office with hybrid working option and some travel across South and East Cambridgeshire

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About the Service

The Work Well program supports people who are struggling to maintain employment or have recently lost their employment due to health challenges.

Work Well Coaches may request the allocation of a personal support budget, this post holder will ensure that individual budgets and the fund as a whole are managed within the parameters of the project.

Working across the Work Well Team, other stakeholders and the CPSL Mind Finance Team, the post holder will monitor spending against personal support budgets, including matching of invoices or receipts to individual spends. They will monitor the total allocation of personal budgets and prepare monthly invoices to the program funders, alongside additional administration, research of and procurement of services and reporting across the county.

We actively monitor applications for employment and will shortlist and arrange interviews for these roles as applications are submitted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

Candidates may also be searching for similar roles such as: Finance Administrator, Grant Administrator, Project Administrator.

No agencies please.

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About you  

In this role, you’ll join our friendly People Services team at PDSA Head Office in Telford, supporting the full employee lifecycle & the wider People Directorate. 

As a People Services Administrator you’ll play a key role in creating a positive employee experience by offering first‑line HR guidance and supporting every stage of the employee journey, from onboarding through to offboarding.

Your responsibilities will range from managing day‑to‑day HR administration and responding to phone and email enquiries, to coordinating onboarding processes and contractual changes. You’ll also work closely with colleagues to deliver timely, accurate and people‑focused support. 

We’re looking for someone with broad HR administration experience, a solid understanding of HR processes and strong organisational skills. You’ll bring confident verbal and written communication, exceptional attention to detail, and the ability to manage a varied and fast‑paced workload. You’ll thrive in a collaborative environment, contributing to a supportive People Services team with a proactive, well‑organised and people‑centred approach.

This is a permanent role, working 35 hours per week with the option of hybrid working.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days (pro rata) 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.     

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.   

Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.

We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.

Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds. 

We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough. 

Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.

We are seeking a passionate and dedicated Community Wellbeing Development Worker to support grassroots organisations in Haringey in developing and delivering wellbeing activities. The role will focus on enhancing the capacity of local groups to improve the mental wellbeing of diverse community members through collaboration, training, and resource development to ensure that local organisations are empowered, confident, and equipped to improve mental health outcomes across the borough.

Artsreach is seeking a highly motivated, creative and strategically minded individual to lead all marketing activity and raise the profile of our work across rural Dorset, crafting compelling stories, producing high‑quality digital and print content, managing press and social media, and developing strategies that strengthen audience engagement.

Artsreach is Dorset’s touring arts charity, presenting a programme of professional theatre, dance, music and participatory activity in rural communities of the county. Supported by Dorset Council, Artsreach is also part of Arts Council England’s National Portfolio, and celebrated its 35th Anniversary in 2025. Since the launch of its first programme in March 1990, Artsreach has been committed to working with volunteers across Dorset to overcome the barriers of rural and social isolation by providing communities with access to professional arts events, firmly believing that engagement enriches quality of life

The Marketing & Communications Officer will play a key role in raising the profile of Artsreach. By immersing yourself in our communities, our programme and the stories behind our work, you will create compelling content and build narratives that effectively communicate who we are and the impact we make to audiences, artists, funders and partners.

You will lead the planning and delivery of audience‑focused marketing and communications activity that increases awareness and strengthens engagement. This includes developing clear communications strategies, producing compelling digital and print content, and managing press, social media and other digital platforms.

A key part of the role is storytelling: gathering data, case studies and evidence of impact from across our programmes, and shaping these into accessible, persuasive communications that speak to the needs of our audience, volunteers, supporters and funders. Working closely with the team and our volunteer promoter network, you will ensure that our activity is visible, our messaging is consistent, and our unique contribution to rural communities is clearly understood.

Working within a small team can at times be highly pressurised, so we require someone who can adapt quickly and contribute positively to a supportive and collaborative working culture. This role will suit an individual with strong experience in cultural marketing, who can bring fresh ideas, confidence with digital tools, and a commitment to widening access to the arts across rural communities.

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

 •  Lead and coordinate the daily operations of two Crisis Café sites.

 •  Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.

 •  Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.

 •  Build strong partnerships with local services, promoting the Café and its impact.

 •  Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

 •  Proven ability to support individuals in crisis, helping them develop self-management strategies.

 •  Experience managing small teams and volunteers.

 •  Strong understanding of mental health services and the recovery approach.

 •  Excellent communication and administrative skills. 

Desirable Skills:

 •  Mental Health First Aid or Suicide Prevention training.

 •  Knowledge of national suicide prevention strategies.

 What We Offer

· A supportive and collaborative work environment.

· Opportunities for professional development, including training and supervision.

· The chance to make a tangible difference in the lives of individuals experiencing mental health crises.

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Paid time off for medical appointments

· Staff away days and socials

Shifts include evenings and weekends across two locations:

 Hampton Road, Twickenham, TW2 5QB

 Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

Apply Now

If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!

We are actively interviewing for this role. 

The successful candidate will need to undergo an Enhanced DBS check.

Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.

Let’s build a stronger, healthier community together.

Herts Mind Network, (HMN) is a rapidly growing charity providing an essential and diverse range of mental health support across Hertfordshire. We have 8 Wellbeing Centres across the County (including The Sadie Centre) and services include Crisis intervention, Complex needs and Community outreach, Peer and group support, Wellbeing and Counselling, Training and Education: for adults, young people and children in Hertfordshire.

Classes and Events Coordinator
Reference number: 347
Reports to: Head of The Sadie Centre
Working Hours: 30 hours/week
Contract: Permanent
Rate of Pay: £31,005 per annum FTE (£24,804 per annum actual for 30 hours per week)
Working base: The Sadie Centre, Letchworth

About The Sadie Centre

The Sadie Centre at Herts Mind Network delivers a diverse and well-established programme of wellbeing classes for the local community. Based in Letchworth Garden City, the Centre offers a wide range of accessible sessions for differing abilities; including Yoga, Pilates and other mindful movement classes, delivered throughout the day and evening across the year. These classes support students from across North Hertfordshire and surrounding areas to build physical strength, reduce stress and enhance their overall mental & physical wellbeing.

With three spacious classrooms and a team of highly experienced self-employed teachers, the Centre has built a strong reputation for providing high-quality, person-centred wellbeing activities. The role of Classes and Events Co-ordinator represents an exciting opportunity to contribute to the continued success of this established holistic health and wellbeing Centre, working alongside a committed and skilled core staff team.

For over 40 years, the Centre has been a pioneer in promoting complementary approaches for health, both locally and nationally. In addition to its extensive classes programme, the Centre offers complementary therapies, counselling, coaching, horticultural therapy and an on-site wholefood café; along with room hire, and events such as weddings throughout the summer period. As a multi-award-winning centre of excellence, its classes provision has long been central to its identity and impact.

About the role

The Classes and Events Co-ordinator will be responsible for the effective operational management, development and promotion of the Centre’s classes, courses and related events.

This role offers the successful candidate the opportunity not only to ensure the smooth day-to-day delivery of an already thriving programme, but also to help shape its future development. The postholder will play a key role in supporting service growth, broadening participation, diversifying the range of classes on offer and strengthening the Centre’s reach within the community.

The position requires a unique combination of organisational excellence, creativity and enterprise. The ideal candidate will be efficient and detail-focused, with strong interpersonal and communication skills, alongside the ability to develop engaging written content for promotion and engagement. A genuine interest in complementary and holistic approaches to health, coupled with the confidence to contribute to programme development and growth, will be essential. This is a demanding yet deeply rewarding role for someone motivated by improving community wellbeing, and working within a values-driven environment.

The successful candidate will be as comfortable with customer service and Front-of-House support as they are with administration, programme coordination, Systems Management, line management and team recruitment. They will have an understanding of mental health and wellbeing, and the role of community-based support services in the charity sector, demonstrable understanding of all relevant legislation for data protection and safeguarding and excellent organisational and workload management skills.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Closing date for receipt of applications is 20th April.
Interviews to be held on 23rd April at The Sadie Centre, Letchworth.
N.B. Please quote reference number 347 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

We are looking for a strategically minded and highly committed individual to lead our System Navigation Services.  This person will be responsible for developing exceptional services to help people seeking sanctuary navigate the systems they are forced to exist in and delivering these in solidarity with those seeking sanctuary.These System Navigation Services - The Sanctuary, The Drop-In, The Sheffield Project for Refugee Integration and Growth (SPRING), and our Volunteering Team - are exciting, joyful, and powerful city-wide services that are developed alongside the community of people seeking sanctuary.  They are both impressive in their current form and have so much potential for the right candidate to build and develop them further. 

Alongside this work, we also expect a successful candidate will also have a deep understanding of systemic change, understand our unique role in that work, and understand how their role contributes to systemic change. 

Ultimately, this is a position of leadership within a highly trusted and impactful organisation at the forefront of the movement for the rights of people seeking sanctuary.  We are truly excited about bringing on someone to join us on the journey we are all on together – towards a city that is safe and welcoming for those seeking sanctuary.  In a time when that vision seems to be receding from us, we believe this work is more important than ever.

Do you want to make a real difference for people living with mental ill health in your community? Are you enthusiastic, creative and able to inspire others to get involved? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Fundraising Officer
Reference: 348
Contract: Permanent
Working hours: Full time, 37.5 hours per week
Salary: £28,000 per annum
Based: Watford Wellbeing Centre, WD24

About Us:

Hertfordshire Mind Network deliver essential mental health support in Hertfordshire, providing a diverse range of services from our seven Wellbeing Centres and other venues across all ten districts of the county. Funded locally, our services are available to all residents in Hertfordshire over the age of 18 and we offer dedicated services for 5–18-year-olds.

We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

Each year, we help 17,000 people experiencing mental ill health.

About the Role

Hertfordshire Mind Network (HMN) is a local Mind, we are an independent charity, although affiliated to national Mind – the leading mental health charity in England and Wales, we are not funded by our affiliation, we are responsible for raising our own funds directly through contracts, grants and fundraising.

As a Fundraising Officer, you’ll play a key role in expanding our fundraising activity across Hertfordshire. We’re looking for someone proactive and energetic, who can grow connections, raise our profile, and build lasting relationships across the community.

This role is an exciting opportunity to engage with a wide range of supporters – from individuals and community groups to local businesses and organisations – helping to raise both awareness and vital income for Hertfordshire Mind Network.

This varied role has key responsibilities in the following areas:

• Community Fundraising
• Corporate Partnerships
• Communications & Messaging
• Income Tracking & Reporting

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is 20th April 2026.
Interviews to be held on 29th April 2026 in our Watford Wellbeing Centre.
N.B. Please quote reference number 348 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.