390 Office administrator jobs

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.

Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current.  Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders. 

Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include: 

Project Management 

• Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays. 

• Clean employer data, escalating complex issues to relevant colleagues. 

• Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform). 

• Support the Operations and Insight Team with testing and implementation of new systems and processes. 

Learning and expertise 

• Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work. 

• Create and share basic reports from Salesforce for use by the team and SMT. 

Communications 

• Represent the Living Wage Foundation coherently in writing and verbally. 

• Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders. 

Develop and manage external relationships 

• Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner. 

• Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard. 

• Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.

Develop and manage internal relationships 

• With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library. 

• Arrange logistics for LWF all staff Away Day.

• Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary. 

Income and resources 

• Coordinate the administration and reconciliation of credit card payments. 

• Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication. 

• Administration of LWF Away Day budget. 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan.

• Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Professional certification in project management, administration, finance (D) 

Experience 

• Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E) 

• Prior experience in customer service or stakeholder engagement (E) 

• Experience working in a team-based office environment (E) 

• Experience in finance administration, including credit card administration and budget management (E) 

• Experience with cross-team liaison or project coordination (D) 

Key skills and knowledge 

• Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E) 

• Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E) 

• Proficiency in Microsoft Office and familiarity with CRM and data management systems (E) 

• Attention to detail and accuracy in handling financial and data-related tasks (E) 

• Ability to produce and analyse basic reports (E) 

• Understanding of confidentiality and data protection principles (E) 

Personal qualities & values 

• A proactive self-starter, able to work independently and take initiative (E) 

• Collaborative and able to work effectively as part of a diverse team (E) 

• Flexible and adaptable, willing to support a range of operational needs (E) 

• Committed to the mission and values of the Living Wage Foundation and Citizens UK (E) 

• Willingness to learn new systems and processes, and to support continuous improvement (E) 

• Positive, professional attitude and commitment to high-quality service (E) 

Interview date: 21-22 October 2026

Salesforce Platform Manager

£27.83 per hour
Temporary opportunity | 3 months+ | Potential to become permanent
Hybrid working | 2 days per week in Central London

Are you a certified Salesforce Administrator looking for a hands-on role where you can make a visible impact from day one?

We're recruiting for an experienced Salesforce Platform Manager to join a purpose-led organisation and play a key role in the ongoing development and support of a business-critical Salesforce environment. This is a fantastic opportunity to work across the full Salesforce lifecycle, combining system administration, project delivery, stakeholder engagement, user support and continuous improvement.

Initially offered on a temporary basis for 3 months+, this role also has the potential to become permanent for the right individual.

The Role Working closely with stakeholders across the organisation, you'll help ensure Salesforce continues to support operational delivery, data management and strategic priorities. You'll be responsible for maintaining and enhancing the platform, delivering projects and providing expert support to users.

This is a varied position that would suit someone who enjoys solving problems, improving processes and building strong working relationships while remaining hands-on with Salesforce administration.

Key Responsibilities

• Manage the day-to-day administration, maintenance and development of Salesforce.
• Build and improve workflows, automations, integrations and customisations.
• Provide responsive user support and troubleshooting.
• Gather requirements and translate business needs into effective Salesforce solutions.
• Lead and support projects from planning through to implementation.
• Coordinate user acceptance testing and system releases.
• Deliver data migration and data quality improvement projects.
• Manage user accounts, permissions and access.
• Create and maintain documentation, training materials and user guides.
• Deliver user training and support adoption of new functionality.
• Ensure high standards of data governance, GDPR compliance and system security.
• Work with third-party suppliers and development partners where required.
• Contribute to future platform improvements and continuous enhancement of the Salesforce environment.

About You You'll be a proactive Salesforce professional who enjoys combining technical expertise with excellent stakeholder management skills. You'll be comfortable managing multiple priorities, identifying solutions and communicating effectively with both technical and non-technical audiences.

Essential Skills & Experience

• Salesforce Administrator Certification.
• Extensive Salesforce administration experience within Salesforce Lightning.
• Strong experience of Salesforce Sales Cloud and Experience Cloud.
• Experience of Nonprofit Success Pack (NPSP) or similar Salesforce environments.
• Strong knowledge of Salesforce Flows and automation.
• Experience managing integrations with third-party systems.
• Excellent planning, organisation and project management skills.
• Strong analytical and problem-solving abilities.
• Experience delivering user training and developing training materials.
• Strong understanding of GDPR, data protection and data governance.
• Excellent communication and stakeholder engagement skills.

Desirable Skills & Experience

• Experience with Campaign Monitor, Mailchimp or similar email marketing platforms.
• Additional Salesforce certifications.
• Experience leading user acceptance testing.
• Experience delivering data migration projects.
• Experience working with third-party Salesforce applications.
• Project management qualification.
• Experience within the charity, not-for-profit or membership sectors.

Why Apply? This is an excellent opportunity to join an organisation where Salesforce is central to the way teams work and deliver impact. You'll have the chance to influence future platform development, work on a broad range of projects and make a meaningful contribution from the outset.

Whether you're an experienced Salesforce Administrator looking for your next challenge or a Salesforce professionalseeking a role that offers genuine variety and responsibility, we'd love to hear from you.

Rate: £27.83 per hour
Contract: Temporary opportunity, 3 months+ with potential to become permanent
Location: Central London, hybrid working (2 days per week in the office)
Start Date: ASAP

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you highly organised? Do you provide excellent customer service and enjoy managing processes?

We are seeking an Interim Grants Coordinator (Live Grants) for 4-6 months for a highly regarded funder. The post will play a key role within a busy and supportive Grants and Programmes team and will be responsible for ensuring the smooth administration of a portfolio of live grants, providing outstanding support to grant holders and colleagues, and helping to deliver an effective and efficient grant-making operation. This role is offered as hybrid 35 hours per week (with at least 3 days worked from the central London offices)

Working closely with Grant Leads, you will manage a varied portfolio of funded projects, acting as a key point of contact for grant holders and responding to queries in a timely and professional manner. You will coordinate reporting schedules, process change requests, maintain accurate grant records, and ensure all grant-related information is recorded and managed effectively within Salesforce. You will also contribute to the ongoing development and improvement of grants administration processes, helping to ensure that our systems and procedures are efficient, accessible, and user-friendly.

The role also includes responsibility for grants invoicing and financial administration, supporting budget monitoring, processing grant-related expenses, and working closely with finance colleagues to ensure payments and financial records are managed accurately. In addition, you will produce management information and reports, support grant-holder events and communications, and contribute to wider organisational initiatives. A key part of this role is supporting equity, diversity and inclusion across grant-making activities and you will help ensure that our grants processes are fair and

accessible, contribute to EDI initiatives, and support engagement with under-represented groups.

We are looking for someone with excellent organisational skills, strong attention to detail, and the ability to manage multiple priorities and deadlines. You will be a confident communicator, comfortable working with data and databases, and able to build positive relationships with a range of stakeholders. Experience of Salesforce, grant-making, financial administration, or grants management would be advantageous, but we are equally interested in applicants who can demonstrate strong transferable skills.

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, socio-economic background, or any other protected characteristic. We recognise that candidates do not always meet every requirement listed in a job description. If you can demonstrate most of the skills and experience we're looking for, we would encourage you to apply.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Governance & Performance Manager ensures effective organisational governance, performance oversight, and alignment between strategy and delivery.

The postholder is responsible for leading the coordination of governance processes, Board and Committee cycles, organisational performance frameworks, strategic project management and executive reporting. The role ensures that organisational priorities are translated into clear plans, supported by strong metrics and KPIs, tracked effectively, and reported with accuracy, insight, and consistency.

Working closely with the CEO and Leadership Team, the role strengthens accountability, and enables data-driven decision-making through high-quality performance reporting and analysis.

A key focus of the role is to develop and embed an integrated business planning and performance management framework, ensuring alignment between departmental KPIs, strategic objectives, and organisational outcomes.

The Governance and Performance Manager owns design, judgement, quality assurance and insight, whereas the Governance and Performance Officer owns coordination, tracking, records, follow-up and administrative support.

About the Role:

1. Lead the planning and coordination of Board and Committee cycles, including forward planning, agendas, papers, and meeting schedules.
2. Ensure Board and Committee papers are high-quality, timely, and aligned with governance standards.
3. Oversee Board and Committee minute-taking, action tracking, and follow-up to ensure effective implementation of decisions.
4. Develop high-quality, insight-driven performance reports for the CEO, Leadership Team and Board.
5. Provide analysis, trends, and actionable recommendations to support leadership decision-making.
6. Lead the planning, coordination and development of the organisation’s annual report, ensuring alignment with strategic priorities, performance data and organisational achievements as well as the timelines of external auditors, trustees and statutory requirements.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

This role operates on a hybrid working basis, with a requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.

To be successful in this role, you will need:

1. Degree or equivalent experience in business, management, public administration, or related field.
2. Significant experience in supporting Trustees and Leadership in organisational governance.
3. Significant experience in performance management and organisational reporting.
4. Experience coordinating complex organisational initiatives or projects.
5. Ability to summarise complex information and present clear, actionable recommendations
6. Ability to manage competing priorities and work under pressure.

Why you should apply:

Join Muslim Aid as our Governance & Performance Manager and play a key role in strengthening governance, driving organisational performance, and supporting strategic decision-making. Working closely with the CEO and Leadership Team, you'll help translate strategy into measurable outcomes, lead governance and performance reporting, and embed effective planning frameworks across the organisation. We’d love to hear from you if you're passionate about governance, performance improvement, and making a meaningful impact through strong organisational leadership.

Benefits you will enjoy working for us: 

• 25 days’ annual leave + 4 Privilege days
• Hybrid working - 2/3 days per week in the office
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Pre-employment Checks:

Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopt a zero-tolerance approach to SEA. As a result, any employment with Muslim Aid is subject to the following checks prior to your start date:

• Satisfactory professional references, including safeguarding-specific enquiries.
• A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
• A review of right-to-work documentation for the country in which the role is based. 

We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age. 

Only shortlisted candidates will be contacted. Applications will be accepted until the closing date. However, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

The Language & Learning Officer will provide support and guidance to volunteers and learners, and
work with the Project Manager to plan and organize enrolment days, enrichment activities and
tailored support to learners. We believe this will be an exciting role helping people who are re-
building their lives to learn a new language, meet new people, and feel part of a community. The
Language & Learning officer will work within and alongside the wider Language and Learning team
with the primary purpose of providing an exemplary level of support to ESOL learners and
volunteers. The role may also involve supporting activities and workshops delivered by the rest of
the team.

The role has three key strands:

• Volunteers’ coordination and support: working with the Project Manager, you will be supporting volunteers in their roles and ensuring the smooth running of systems and communications, leading to clients’ and volunteers’ satisfaction.
• Daily administrative tasks using our CRM system and other platforms to track the support provided, plan enrolments, ensure consistency of information, and notify the Project Manager of any safeguarding concerns.
• Direct support to English language learners, including session planning and occasional delivery, ad-hoc casework support, and collaboration with other organizations to provide a rich curriculum that meets the needs and desire of our learners.

Reports to: Language & Learning Service Manager
Hours: 16h per week
Location: Newcastle Office, NE1 2JQ
Contract: Fixed term 1 year contract (subject to passing a 3- month probation period).
An extension to this post may be possible, subject to further project funding.
Salary Scale: £25,470 to £28,121 per annum Pro Rata plus 6% pension contribution. It is our
policy to appoint new roles at the bottom of the pay scale, however in
exceptional circumstances, this can be negotiated.
Annual Leave: 28 days + English Bank Holidays Pro Rata
 

Organisational context
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees
and migrants in the North East to overcome immediate barriers, integrate with the community, and
build skills for the future. The charity delivers its services across the Tyne & Wear region with our main
offices being in Newcastle Centre, close to the quayside. Over 20 years the charity has grown to support
more than 3,000 people a year with approximately 80 volunteers, 30 staff and a turnover more than 1.5
million pounds.

Duties & Responsibilities
The following is typical of the duties the post holder will be expected to perform. It is not necessarily
exhaustive and other duties of a similar nature and level may be required from time to time.

Frontline Support
• Ad-hoc casework and support to our learners, including letters of reference, bank letters, digital
connectivity and employability advice.
• Occasional planning and delivery of English language classes and thematic sessions.
• Classroom preparation, communication with learners and organization of cyclical
enrolments.
• Ensuring that safeguarding procedures are followed, and professional boundaries are
always maintained.
• Attending Drop-in provisions and events in various locations as required.
 

Monitoring and Evaluation
• Carrying out ongoing monitoring with participants via surveys; direct feedback and
other monitoring and evaluation tools as appropriate.
• Working within a budget to assist participants to access or move towards further
education or employment. Examples may include payment towards travel costs or
refreshments.
• Developing and maintaining participant records, complying with systems and reports in
place to monitor data and outcomes, using the CRM system to record information on the
support provided in a timely and consistent manner.
• Work in accordance with the various metrics and outcomes, collaborating with the
Programme Manager to discuss areas for improvement and shared outcomes.
 

Partnership and Communication
• Distribute communications materials that support the project and help clients access
support.
• Communicate with volunteers to ensure smooth delivery of service and clients’
satisfaction.
• Support and coordinate sessions run by external providers.
• Prepare and deliver sessions in collaboration with other organizations, including
multilingual creative sessions in schools with Moving Parts.
The above is not an exhaustive list of duties but a key summary of the main responsibilities of this post.
 

Personal Specification/Key Competencies
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of
the community. 

Experience
• Managing challenging caseloads and conflicting priorities Essential
• Understanding of equal opportunities issues and their practical application Essential
• Supporting vulnerable individuals / dealing with safeguarding concerns Essential
• Working with adults in an educational or pastoral capacity Essential
• CELTA or similar level qualification/experience in teaching English Essential
• Working with volunteers Essential
• Working with people speaking English as a second language Essential
• Working with a CRM Desirable
• Working in the third/voluntary sector Desirable

Knowledge, Skills and Abilities
• Understanding of the issues faced by asylum-experience people, Essential
including how trauma might impact memory and engagement.
• Experience of advice & guidance, negotiating, reviewing Essential
and supervising a caseload of participants.
• Awareness of Safeguarding people at risk and maintaining professional Essential
 

Boundaries
• Interpersonal, teamwork, negotiating and organizational skills Essential
• Ability to prioritise and work well under pressure
• Good written and verbal communication skills to all stakeholders Essential
• IT skills, including working with Microsoft Office and CRM systems Essential
• Data input and processing skills Essential
• Ability to speak a language other than English Desirable
• Knowledge of Digital Inclusion methods Desirable
• Trauma-Informed awareness Desirable
 

Personal qualities
• Absolute integrity with a commitment to transparency and openness Essential
• To be committed to supporting vulnerable migrants Essential
• To be supportive of the ethos and values of the charity Essential
• Open to further training, if required, including regulated Essential

Qualifications
• University degree or equivalent (including degrees obtained in other countries) Essential

Employee Perks
• Employee Assistance Programme
• Central Location
• Secure Bike Storage
• Friendly and multilingual team
• The opportunity to do meaningful work with international clients and volunteers.

Note: This post requires a valid right to work in the UK, a DBS check, and two satisfactory references
Holidays

The Diocese of Southwell & Nottingham has a vision of bringing God's Living Hope to the city, towns and villages of Nottinghamshire and is committed to its mission of Growing Disciples of Christ with Compassion, Confidence and Courage. A key aspect of that vision is the articulation of seven Areas of Focus that healthy churches attend to: Inspiring Worship, Reaching Younger, Enhancing Diversity, Growing Leaders, Enabling Commitment, Encouraging Generosity and Nurturing Prayer.

Working closely with the Bishop of Southwell & Nottingham, this is an opportunity to join the Bishop's Office team, working with and for the bishop across the diocese in service of the Church's mission.

Day to day, the Chaplain works closely with others to support the Bishop's public ministry, with key accountabilities for liturgical, pastoral and ministry support, as well as liaising with the Safeguarding Team and Registrar, and overseeing episcopal administration. The role also focuses on supporting the bishop's ministry in the areas of inspiring worship and nurturing prayer.

We are looking for someone who brings theological wisdom, pastoral sensitivity, discretion, and sound judgement, alongside the ability to manage a varied and demanding workload, helping to sustain the Bishop's ministry in both strategic and personal ways. This role would suit someone who is prayerful, collaborative, and adaptable, and who is equally at ease supporting worship and ministry, working with senior colleagues in sensitive and sometimes complex matters. It offers an opportunity to combine spiritual maturity with practical leadership, with the growth of their own ministry under the Bishop's guidance.

Responsibilities

Liturgical, Pastoral and Ministry Support (30%)

• Oversee planning for key services across the diocese, including confirmations and institutions, maintain digital resources for churches and support the Bishop at these services as needed.

• On the Bishop's behalf, consult and advise Cathedral, incumbents and churchwardens on the planning and delivery of any service in which the Bishop plays a part, ensuring Orders of Service are signed off and accessible to the Bishop as appropriate.

• Discern the next season of support for 'Nurturing Prayer' at both diocesan and parish level, work in collaboration with the Discipleship & Ministry team to develop a strategic approach. As required, lead on the planning and delivery of activity.

• Support the worship and prayer life of key gatherings; such as Bishop's Council and Diocesan Synod, as well as other diocesan events.

• Assist the bishop in his teaching ministry as needed, research matters, attend key leadership training days, and support and contribute to the programme as appropriate.

• Take opportunities to lead and preach at services or teaching events at the invitation of parishes across the diocese.

• Advise on and provide bespoke prayers and liturgies, faithful to the Anglican tradition, for a variety of civic and ecclesiastical occasions.

• In collaboration with Bishop's Ecumenical Advisor and Churches Together Nottinghamshire (CTN) fulfil the role of Diocesan Ecumenical Officer (DEO)

Safeguarding & Episcopal administration (35%)

• In conjunction with the Registry, advise on and ensure that clergy licences and Permissions to Officiate are administered in a timely and appropriate manner, in line with all requirements for Safer Recruitment and House of Bishops' policies.

• Ensure the Bishop's Office support parishes in their compliance with all legal requirements including in relation to the suspension of benefices and pastoral reorganisation, service provision and building usage.

• Oversee administration for C4 applications, the Overseas Clergy Measure and Eucharistic Assistants.

• Support the administration of the Clergy Discipline Measure and complaint and grievance procedures relating to clergy.

• Be the first point of contact in the Bishop's Office for safeguarding matters; liaise with the Diocesan Safeguarding Officer; and attend diocesan and national safeguarding planning group meetings on behalf of the bishop, where appropriate. Represent the diocesan bishop at the Diocesan Safeguarding Advisory Board (DSAP).

• Work with the Bishop's Office team to ensure the effective management of clergy files and processes, in line with the 2021 Clergy Files Policy Guidance, GDPR, and clergy appointments, including the accurate maintenance of the National Clergy Register.

• Work with the Bishop and Head of Staff & Strategic Projects in circulating key communications, including Pastoral Letters and Ad Clerum. Also ensure that existing Ad Clera are updated to reflect latest House of Bishops' practice guidance and policies.

• Respond to 'Bishop to Bishop' enquiries and Current Clergy Status Letters (CCSL) to provide reference requests as required.

• Oversees the work of the Senior Administrator in in managing effective administration of processes and use of data in relation to Ministers and Church Officers.

Collective working (20%)

• Work closely with the Head of Staff & Strategic Projects in making recommendations and proposals to the Bishop on the effective management of key issues, which may arise.

• Work with the Head of Staff & Strategic Projects and the wider diocesan team to support communication of the bishop's ministry and missional priorities through diocesan communication channels and other public or parliamentary channels.

• Play an active role in the life of the Bishop Office team, working in collaboration with Advisory roles and as part of strategic projects as required.

• Help foster good communication and support between the diocese, the Bishop's staff and the Cathedral staff.

• Assist the Bishop and his wife in their personal ministry and mission, including significant hospitality events, leadership training or evangelistic outreach.

Healthy cultures (15%)

• Attend to the spirituality and prayer that underpin the work of the Bishop's Core Team in sustaining momentum during a season of considerable growth and change.

• Be someone to whom the Bishop can turn and speak in confidence.

• Assist with the theological and pastoral dimensions of the Bishop's ministry, ensuring that pastoral concerns are redirected and followed up appropriately.

• Help protect the Bishop from the pressures of the present moment, guard his humanity, and ensure faithfulness to the wider vision of his ministry.

• The Chaplain will be expected to be a regular worshipper in a local congregation.

Person Specification

• Ordained priest in the Church of England, with several years' experience in a post-ordination role.

• Some experience of working with Archdeacons, Area Deans and Parish oversight and governance.

• Some knowledge of Church of England's processes and procedures in relation to Clergy management and episcopal administration.

• Excellent knowledge of safeguarding, safeguarding leadership and Clergy Discipline Measure in order to support the Bishop.

• Theologically alert to situations that might arise, and able to prepare responses that reflect this.

• Aligned with the Bishop's priorities in order to support his ministry effectively, demonstrating this through all aspects of the role.

• A prayerful person, calm and effective in stressful and pressured situations.

• Enjoys collective working, providing leadership and support as required.

• Emotionally intelligent, able to respond to diverse situations with understanding and appreciation of those involved.

• Committed to the growth of their own ministry under the Bishop's guidance, with theological, teaching and pastoral interests.

• Willing and able to work flexibly, recognising that Church life does not fit normal office hours. You can expect to work some evenings and weekends, and to attend and participate in meetings and events.

• Creative skills in liturgy to lead diverse forms of worship.

• A commitment to growing disciples, evangelism and supporting church growth.

• Ability to nurture rhythms of prayer and worship for themselves and others.

• Digitally literate; a confident user of the Microsoft suite, databases and other applications.

• Excellent communication skills, verbal and written.

• Ability to represent the Bishop and provide pastoral support on his behalf.

• Ability to work to deadlines and manage a varied workload.

Closing date: Monday 28 September 2026
Interviews: Thursday 8 October 2026

We are excited to be recruiting for a Special Events Associate role within the team! The Special Events function operates within the Philanthropy team, organising events to support our mission.The role of Special Events Associate will give you the opportunity to support the team in planning and delivering engaging events that highlight our clients' stories and the impact of our work, inspiring audiences to start or continue their support. Your role will include assisting with the planning and delivery of events, maintaining good relationships with internal and external stakeholders, managing event communications and collateral, processing data accurately and securely, event analysis and evaluation and more, offering a chance for you to learn, grow, and make a meaningful impact.

In this exciting role you will:

• Assist with the planning and delivery of special events, working closely with the Special Events and Event Talent Lead.
• Work with teams across St Mungo’s, including our Philanthropy, Partnerships and Public Engagement teams, to help create and deliver engaging events for donors and partners that contribute to achieving wider team objectives.
• Provide excellent supporter care and customer service, responding to event enquiries and co-ordinating event communications.
• Provide admin support to the Special Events function, ensuring the database (Raiser’s Edge NXT) is accurately maintained and up to date for events, and you’ll assist with reporting and gathering insights post-event.
• Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture.

Where you’ll be working

You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

What we’re looking for

We are looking for someone with a proactive approach to learning and a passion for making a difference. You might already be in a similar role, have some previous experience in organising events or may be looking to bring transferable skills and a willingness to learn, to the role. Either way, if you want to get stuck into a new challenge, we encourage you to apply if you can demonstrate the following:

• Good organisation and prioritisation skills, with the ability to manage your own time, multiple tasks and priorities in a busy team environment.
• Good written and verbal communication skills, with the ability to handle enquiries and situations professionally, provide excellent customer service and build effective working relationships with a range of internal and external stakeholders.
• Some previous experience assisting with the planning, organising, and delivery of in-person and virtual events (e.g. virtual may be webinars or large meetings with external attendees, delivered via Microsoft Teams, Zoom, or other platforms) or you have a willingness to learn and are able to demonstrate transferable skills that can support with the above.
• Good admin skills and working knowledge of Microsoft Office, with experience of or willingness to develop skills in CRM databases (eg. Raiser’s Edge) and digital communication and collaboration tools.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form. 

Closing Date: 10.00 am on 1 October 2026

Interview and assessment date: 13 and 14 October 2026 (conducted remotely)

The University of Southampton is a research‑intensive institution and a founding member of the Russell Group. Our aim is to change the world for the better through research, education and knowledge. Our people are at the heart of everything we do, and we are committed to creating an environment where everyone can thrive.

Within the Office of Development & Alumni Relations (ODAR), we build lifelong relationships with our global alumni and supporters, helping them stay connected to Southampton and make a difference through their time, expertise and philanthropy. If you're excited by the idea of shaping and strengthening these communities, this role is for you.

About the role

This is an opportunity to lead a wide-ranging programme of engagement across our alumni and supporter communities. You will lead and develop a team of four, working across ODAR and the wider University to identify opportunities and deliver impactful programmes.

Your portfolio spans engagement and volunteering that advances University priorities – including student recruitment, graduate employability and philanthropy – while strengthening relationships with our international and high‑profile supporters.

A central part of the role is leading the volunteering strand of our first University‑wide fundraising and engagement campaign, the £100m Campaign for Southampton. You will also contribute to projects supporting Southampton's brand and reputation, and international engagement in key countries such as China and India.

As a member of ODAR's senior team, you will represent alumni and supporter engagement on cross‑University working groups and build relationships with stakeholders across the institution.

This role is offered on a hybrid basis, with a minimum of two days a week at Highfield, plus international travel typically once or twice a year.

About you

You'll bring experience building meaningful relationships with alumni, supporters, volunteers, members or similar stakeholder groups, with a track record of delivering successful engagement programmes – ideally drawing on insight and creativity to reach diverse audiences.

An excellent communicator and relationship‑builder, you can influence and work collaboratively with people at all levels. You combine strong organisational and project‑management skills with sound judgement to turn plans into measurable outcomes. You're also an experienced people manager who enjoys developing others.

A background in higher education, fundraising, advancement, charity, membership or another relationship‑led environment would be valuable, but transferable experience is equally welcome.

About us

ODAR has enjoyed an exciting period of growth as we prepare for the Campaign for Southampton. With backing from University leadership, we are investing in the people and programmes needed to deepen alumni and supporter engagement and deliver greater impact for Southampton.

We're a friendly, hardworking team with a passion for making a difference, looking for colleagues with intellectual curiosity, fresh ideas and the confidence to shape something ambitious.

We welcome applicants with direct experience or transferable skills and are committed to building a diverse, inclusive team where everyone can thrive. 

Apply by uploading your CV and a cover letter of up to two sides of A4, outlining how your skills and experience meet the role's requirements and what attracts you to the opportunity.

Creative Support is looking for an experienced Payroll Officer to join our Stockport based payroll team. This is an exciting opportunity to be part of an agile payroll team in a national social care charity. We currently employ over 5,000 permanent and casual staff on multiple terms and conditions, have over 100 TUPE terms and operate seven weekly and monthly payrolls. You will have every opportunity to utilise your skills and payroll experience and to work with our payroll systems team to improve efficiency.  

The ideal candidate will have prior payroll experience and be comfortable with confidential information, data protection, HMRC requirements and Auto-Enrolment legislation. You must be diligent and able to work efficiently within tight timescales. You will need to have fast keyboard and accurate data entry skills as well as good overall IT skills including use of word, excel, payroll and pension modules. A commitment to providing excellent customer care and to paying our brilliant staff accurately is essential.

Creative Support is a not-for-profit organisation who invest in its employees and have gained the Gold standard investors in People award. You will work within our Head Office in central Stockport, which is a 5-minute walk from Stockport Train Station and opposite excellent bus routes to Manchester.

Your main responsibilities as a Payroll Officer will include:

- Processing paperwork for starters, leavers and changes

- Processing payroll each week/month to tight deadlines

- Receiving and verifying timesheets, inputting and calculating gross pay

- Processing of all statutory payments, alongside company payments where applicable

- Inputting all third party and additional payments and deductions

- Recording holidays in line with terms and conditions

- Responding helpfully to customer queries

Benefits of working with Creative Support:

- Flexible working arrangements

- High level of training and development through our Creative Academy

- Pension with company contribution

- Free life assurance

- 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday

- Inclusive and supportive work environment

- Career development opportunities

- Other benefits including Employee Assistance Programme

We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours worked over 4 or 5 days a week.

Vacancy Reference Number: 84515

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in, and eligible to work within, the UK. We cannot accept applications from candidates on Skilled Worker Visas.

Assessment and Reconnection Workers

North West London

£39,333 - £43,223 

Do you want to work in a role where no day is the same and make a real difference to the lives of people experiencing homelessness in London? 

The St Mungo’s Pan London Rough Sleeping Team (No Second Night Out) provide a rapid response service, intervening to ensure no one needs to sleep rough, our work is ongoing.

As an Assessment and Reconnection Worker, you will: 

• Be part of a busy team environment working closely with people new to, or at risk of rough sleeping.
• Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involve the client.
• Build and maintain effective relationships to support clients throughout their recovery.
• Develop a knowledge of relevant legislation such as welfare benefit and housing legislation.
• Work on the weekly 24/7 rota including weekends and bank holidays, in Mixed Shift roles (Including - early and late day shifts and night shifts).

About you

We are always on the lookout for enthusiastic people to join us. If you have a genuine desire to support people to transform their lives then this could be the role for you, you don’t need to have direct experience to succeed in these roles, but should demonstrate the below:

• If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high-quality person-centred support to clients.
• Good organisation and prioritisation skills, with the ability to manage a varied workload including admin tasks, record keeping and client work.
• If you have a good understanding of the complex issues faced by homeless people, the ability to manage complex behaviours and work with people who are facing a difficult personal or emotional situation, we encourage you to apply!

NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. St Mungo’s have been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough.   

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. 

Closing date: 10 am on 29th September 2026

Interview and assessments on: 8th - 12th October 2026

About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.

Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.

Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.

Read more about our mission and values at the Microbiology Society Website.

About you
We are looking for a Scientific Events Manager, on a part-time basis, who will be responsible for the development of the Society’s Annual Conference and other events, in line with the Society’s strategic objectives, bringing together members and delegates from across the breadth of microbiology. This role involves working with the Events Operations Manager and Head of Scientific Programmes to ensure an impactful and sustainable annual events programme that enables members and delegates to strengthen their existing relationships and gain access to new communities, maximising networking opportunities.

The Scientific Events Manager will work across multiple departments to plan and deliver the Society’s Annual Conference and other events by develop branding, promotions and other opportunities to raise event awareness and build engagement with key stakeholders, industry and other partners and fostering the Society’s relationships with them.

The postholder will have experience in organising and managing scientific conferences or large scale events, and setting and managing budgets, with excellent communication skills, written and oral, to build effective relationships with key individuals at all levels using effective negotiation techniques.

Please note that the organisation operates a hybrid working policy.

For more information about the Society, please visit our website.

Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care

To Apply

Please attach your CV and Cover Letter.

Please note that only shortlisted candidates will be contacted.

Interviews will be held in-person at the Microbiology Society Office.

Closing date: 25th September 2026

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

About LSE Students' Union

LSE Students' Union (LSESU) exists to help LSE students make the most of all the life-changing experiences open to them during their time at university. We provide brilliant social experiences to help students make friends and find their people, a voice in LSE's decisions that affect their education, and support for those who need it most.

We're a student-led charity representing 11,000+ students at a world-class institution, and we're currently going through an exciting period of change — with a new Chief Executive in post and a review of our strategy underway. It's a great time to join the team and help shape what comes next.

 

About the job

This essential role is all about keeping our finances running smoothly. As part of our busy Finance team, you’ll support the full range of our back-office finance function, working closely with the Finance Officer to manage creditors, debtors and working capital. You’ll take pride in ensuring financial transactions are processed accurately and on time, while promoting strong financial controls that support the wider organisation.

You’ll work closely with colleagues, students, clubs and societies, helping them navigate financial processes, resolve queries and manage their budgets effectively. This is a varied, hands-on role for someone who is keen to learn, passionate about finance as a support function, and enjoys making a positive difference through both people and numbers.

 

 

Who are we looking for?

 

The successful applicant will be a highly organised individual with a passionate for people and numbers, a problem solver who has experience of providing a high-quality customer-focused services.

The role will require you to work in partnership with the team to deliver high-quality customer-focused business services. We are looking for someone who is highly organised, confident, efficient, self-sufficient, and able to deliver at pace, managing multiple competing priorities with enthusiasm and a ‘can do’ attitude.

Stakeholder management and communication skills (both verbal and written) are considered essential as well as working as part of a team and wider team.

We particularly welcome applications from candidates who self-identify as coming from a disadvantaged or marginalised background.

Why apply?

As our Finance Assistant, you're joining at a pivotal moment of transformation — a chance to make a real impact on student life at one of the world's leading universities. You'll work in a collaborative environment, shoulder-to-shoulder with passionate student leaders in a staff team that's redefining what we do and how.

We offer:

- 25 days of holiday per year (pro rata)

- Additional closure periods at Christmas and Easter

- Free LSE Students’ Union gym membership

- Opportunities for professional development and growth.

- Access to TOTUM (NUS) card, which provides a wide range of discounts

- Flexibility for work-life balance

How to apply

We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:

Part 1: CV – Outlining your skills and experience to date.

Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.

Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.

Want to apply?

To apply for this role, please complete an online application.

Job Application Timeline

Job Application Timeline

Closing date: 27th September Intended

Interviews date: w/c 28th September

Start date ASAP

*Please note that we may close applications early if we receive a sufficient number.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Data, Risk and Compliance Officer will coordinate Muslim Aid’s organisational approach to data protection, risk management, compliance and assurance coordination. The role will provide oversight of key registers, trackers, records, reports and action plans, including the corporate risk register, compliance obligations register, policy review schedule, data protection records, information-rights requests, breach records, audit action trackers and assurance follow-up.

The postholder will work directly with the COO, leadership team and functional owners across the organisation to strengthen governance, ensure risks and compliance actions are actively managed, support timely escalation and drive continuous improvement in organisational controls and accountability.

The postholder will own coordination, tracking, records, follow-up and administrative support for these areas, while supporting senior colleagues with design, judgement, quality assurance and insight.

About the Role:

1. Maintain the corporate risk register and ensure risks, controls, actions, owners and deadlines are kept up to date.
2. Gather regular updates from functional owners and support teams to articulate and record risks clearly and consistently.
3. Maintain the compliance obligations register, policy review schedule and evidence of compliance activity.
4. Work with departments to record legal, regulatory, donor, funding agreement, data protection and internal policy requirements.
5. Maintain data protection policies, procedures, templates, records of processing activities (ROPAs), data-flow records and information asset registers.
6. Prepare regular reports, exception reports, committee updates, action summaries and briefing notes on risk, compliance, data protection, audit actions and overdue matters.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

This role operates on a hybrid working basis, with a current requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.

To be successful in this role, you will need:

1. Law degree, equivalent legal qualification or equivalent experience in legal, compliance or regulatory matters.
2. Significant experience in data protection, risk, compliance, governance, assurance or a related area, including responsibility for improving organisational processes and controls.
3. Experience managing risk registers, compliance trackers, policy schedules, action logs and organisational records, with responsibility for quality, timeliness and escalation.
4. Strong organisational and coordination skills, with the ability to prioritise competing demands, oversee several trackers, manage deadlines and deliver high-quality reports.
5. Ability to influence and follow up actions firmly and professionally, make sound judgements, identify issues requiring escalation and handle sensitive information with discretion.
6. Ability to write clear reports, updates, guidance, action summaries and recommendations for managers, the Leadership Team, committees and the Board..

Why you should apply:

Join Muslim Aid as our Data, Risk & Compliance Officer and play a key role in strengthening our approach to data protection, risk management, compliance and organisational assurance. Working closely with the COO, Leadership Team and colleagues across the organisation, you’ll help ensure key risks, compliance obligations and data protection responsibilities are effectively monitored, managed and addressed. You’ll oversee essential registers, records and action plans, support audit and assurance activity, and help strengthen organisational controls and accountability. If you’re passionate about good governance, effective risk management and using robust processes to drive continuous improvement, we would love to hear from you.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working – 2/3 days per week in the office
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time Off in Lieu (TOIL)
• Pension scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Pre-employment Checks:

Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (SEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopts a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:

• Satisfactory professional references, including safeguarding-specific enquiries.
• A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
• A review of right-to-work documentation for the country in which the role is based. 

We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age. 

Only shortlisted candidates will be contacted. Applications will be accepted until the closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible

Note on the Recruitment Process:

Successful candidates will be invited to attend an in-person Assessment Day on Wednesday 28 October as the next stage of the recruitment process.

• The Assessment Day is an opportunity to learn more about the organisation and demonstrate your facilitation skills.
• Candidates will be required to deliver an engaging 20-minute facilitation activity tailored to young people aged 12–16.
• The Assessment Day will take place at our London head office: 200a Pentonville Road, London, N1 9JP.

Candidates who are successful at the Assessment Day will be invited to a formal, competency-based interview, which will take place online on Friday 30 October. The interview will last approximately 45 minutes.

A final candidate will be selected following the interview stage.

Main Purpose of the Role

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime. Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings using creative media, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.

As the post holder you will be responsible for delivering our front-line work to young people, parents and other adults (professionals). You will work in schools and in community settings across London and/or Manchester to generate impact for young people using Khulisa’s trauma-informed approach. This role requires an enhanced DBS check.

The post holder will be required to work in a hybrid capacity, with 2–3 days per week spent in Khulisa partner schools or other programme delivery locations during term time. Outside of these periods, the post holder may work from home or from our London King’s Cross office (optional).

The role requires a willingness and ability to travel regularly to various locations across London and, where necessary, Manchester. For candidates applying to the Manchester-based post, this will include travel to London where required. This travel is essential to fulfil the responsibilities of the role, including programme delivery and engagement with stakeholders and colleagues.

 

Main Duties and Responsibilities

We are looking for Programme facilitators based in London or Manchester/North west England

Programme Delivery:

· Facilitate the delivery of sessions in our flagship Face It programme and modular workshops to young people, our Nurturing Connections programme for parents and carers, and our trauma training for professionals.

· Facilitate delivery to a high standard in all settings (schools, youth services, and community spaces), ensuring that you are always taking a trauma informed approach.

· Facilitate various youth participation workshops, co-delivering with young people as much as practicable.

· Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the relevant safeguarding teams or, where consent is secured, make onward referrals for additional support in specific cases.

· Contribute to the continuous development of all aspects of the programmes, sharing new ideas and using best practice.

· Participate in the periodic review and updating of programme contents and/or development of new materials with relevant colleagues, ensuring that materials used across the team are always uniform and consistent.

· Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and support relevant colleagues in ensuring effective monitoring and periodic evaluation and reporting of impact generated.

· Manage relevant budgets and ensure a value for money approach to all expenditure, making sure to keep within budget.

Programme Coordination:

· Take direct responsibility for logistics of individual programme delivery or activity, including scheduling, resourcing, staffing, and liaising with schools and other partners to ensure effective delivery.

· Work with colleagues in Impact and Evidence team to provide programme data as required to effectively demonstrate impact generated through your delivery.

· Where possible during delivery, generate multi-media content for the use of colleagues in communications to use in updating the Khulisa website and for social media.

Stakeholder Management:

· Support the Programmes & Participation Manager in the building and maintenance of strong relationships with delivery partners - schools, community organisations, and other important stakeholders.

· Contribute to any work to use learning from delivery activities to redesign existing programmes and/or develop new pieces of work as required.

· If required, represent Khulisa at events, meetings, and conferences as required etc.

· Support the onboarding and training of Associate Facilitators and volunteers as necessary.

· When required, support the onboarding and training of other permanent programme staff.

Additional Duties and Responsibilities

· Objectively review the successes and achievements of each delivery session facilitated against programme or activity objectives, identifying and implementing opportunities for making ongoing improvements.

· To actively deliver all elements of the Khulisa programme, including work with adults and Khulisa’s Young Influencers.

· Depending on experience and qualifications, to be receptive to any other duties as required by the line manager and in line with the needs of Khulisa.

· To develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.

· To participate in personal supervision in accordance with Khulisa’s supervision and performance appraisal policy and attend agreed training as relevant.

· At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Khulisa’s aims and values.

· To maintain an awareness of own and others’ health and safety and comply with Khulisa’s Health and Safety policies and procedures.

· Occasional evenings and weekend (events) may be involved with time off in lieu agreed.

·  London-based Programme Facilitators may occasionally be required to deliver sessions in Manchester, while Manchester-based Programme Facilitators may also be asked to facilitate in London and in addition, will be expected to attend occasional whole-organisation meetings at the London office.