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One external trustee and one external committee member jobs

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St Basils, Birmingham (Hybrid)
£33,856 - £36,486 per year
Posted 1 day ago
YMCA England and Wales, London (Hybrid)
£80,000 per year
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North East Young Dads and Lads Project, England (Hybrid)
£36,000 - £39,000 per year
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International Health Partners, Holborn (Hybrid)
£30,500 - £34,000 per year dependent on experience (pro-rata for part-time)
Do you want to use your HR and administration skills to support our dedicated staff team of 24 who send medicines to those who need them?
Posted 2 days ago Apply Now
Closing today at 23:30
Women's Inclusive Team, United Kingdom (Hybrid)
£35,000 - £45,000 per year
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Northampton Students' Union, Northampton (On-site)
£32,080 - £38,784 per year
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Closing in 4 days
UK-Med, Manchester (Hybrid)
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Posted 6 days ago
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The Royal College of Radiologists, Multiple Locations (Hybrid)
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St John Ambulance, London (Hybrid)
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Page 2 of 3
Birmingham, West Midlands (Hybrid)
£33,856 - £36,486 per year
Full-time
Permanent
Job description

To act as the organisational lead for St Basils’ feedback processes, ensuring the effective implementation of St Basils’ Comments, Complaints, and Compliments Policy. The postholder will oversee the complaints and feedback processes in their entirety, ensuring complaints are handled promptly, fairly and resolved with well‑evidenced outcomes.

The Complaints Manager will have a thorough understanding of the Housing Ombudsman’s Complaints Handling Code requirements and will be responsible for ensuring compliance with the Code and for producing and submitting the relevant regulatory reporting.

The postholder will implement and lead an organisation‑wide lessons‑learned framework from complaints outcomes, driving change that improves services for thousands of young people, making sure they feel heard and respected.

Application resources
Organisation
St Basils View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 26 August 2026
Closing date: 04 September 2026 at 11:14
Job ref: 2026 - 1631
Tags: Advice / Information, Communications, Conflict Resolution / Peace, Investigation

The client requests no contact from agencies or media sales.