Operational change manager jobs

Have you got a head for data and a heart for storytelling?

As our Individual Giving and Legacies Manager, you’ll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme.

You’ll be confident using CRM data and analysis to inform strategy, and you’ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give.

With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire’s Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community.

About The Job:

This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team’s objectives.

Main Areas Of Responsibility:

Income Generation

· Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications.

Strategy

· Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan.

· Engage in market and supporter insight to inform decision-making and development of new activity/products.

· Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers’ Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products.

· Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors.

· Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention.

· Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will.

· Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level.

Operational Delivery

· Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans.

· Act as the lead-user for Raisers’ Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis.

· Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised.

· Develop processes that enhance the team’s capacity, efficiency, and ensure effective fundraising.

· Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness.

· Ensure the highest standard of supporter experience in order to make the most of every interaction.

· Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required.

Leadership

· Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing.

· Provide management information for SMT and the Board of Trustees as requested and attending meetings when required.

· Build positive working relationships with all internal and external stakeholders.

· Represent the charity at external meetings as and when required.

· Engage with the wider charity sector, learning from peers and sharing best practice.

General Duties:

· Compliance with Homeless Oxfordshire’s policies and procedures.

· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

· Contribute to the work of the broader team.

· Responsible for the effective use of financial and other resources.

· Be prepared to work evenings and weekends, as the job reasonably demands.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Permanent, full-time (37.5 hours per week)

Remote working with some UK and international travel

We are looking for an ambitious, experienced and passionate Chief Financial & Operations Officer (CFOO) to join The Lifescape Project, leading the evolution, management and delivery of our financial and operational capacities as the organisation grows.

Our impact as a charity depends on excellent financial management and the efficient provision of supporting operational structures, policies and ways of working. As the organisation grows and diversifies, we need a dedicated Chief Financial and Operations Officer to lead the management and development of these critical functions in close liaison with the CEO. The CFOO will be second in command to the CEO and a key member of the Management Team.

About us and the role

We are a small and quickly growing UK-registered charity whose mission is to protect and restore wild, natural landscapes. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that pursue this mission.

We use the approach of combining disciplines to design and deliver our work because the biodiversity crisis is driven and impacted by social, economic, legal and other complex factors. It is increasingly recognised that the urgent transformative change needed for a sustainable future on our planet is most effectively achieved through this approach. The Lifescape Project has a unique ability to apply these diverse areas of expertise to our mission whilst maintaining the agility of a smaller organisation in delivering our work.

Working in pursuit of our 2020-2026 strategy, the Lifescape Project has seen rapid growth in its impact, team and revenue since commencing work in 2020. Our annual revenue has increased from £265,000 in FY 2020/2021 to £1.2m in FY 2024/2025, with further growth expected in the current FY. Our team has grown from just one to a team which will number 20 at the time of the successful CFOO candidate joining. This growth to date and planned future growth requires constant evolution of our financial and operational infrastructure and an experienced hand to guide this process, which is the core purpose of the CFOO role we are seeking to appoint.

We are excited to be hiring for this role, which will be transformational for the organisation, allowing us to develop our approach to financial and operational matters and support the continued growth of our team and impact. The role will act as second in command and will deputise for the CEO when absent. We are therefore looking for a highly capable and experienced finance and operations leader with the vision to ensure that we continue to grow in a sustainable, effective and efficient way.

We currently have a full-time manager and officer in our Finance and Operations team (F&O Team), which the CFOO will be joining to oversee, develop and guide all relevant functions. With the small size of the team at this time, the CFOO will be expected to jump into the detail in some areas. In the short term this will include delivering some of the more complex areas of the F&O team’s work, such as the audit process, multi-year financial planning and legal compliance, with support from other team members and external advisers as appropriate. If we continue to succeed in delivering our growth strategy, the role will progress over the medium term with increasing team size/supervisory duties and reducing involvement in immediate implementation. Remuneration would also increase in line with growth and assuming strong performance in the role.

For further information, please download the job pack below. Candidates must review the entire job pack before applying.

To apply, please email a cover letter and CV (each a maximum of 2 pages).

Closing date: 9.00pm on 29th January 2026, however we will be reviewing applications as they come in and reserve our discretion to extend the deadline if necessary.

First interview: First round interviews are expected to take place virtually on Microsoft Teams between 3rd-6th February.

Second interview: Second round interviews are expected to take place between 23rd-27th February.

Assessed task: There will be an assessed task which candidates will be asked to complete, either before the first round or second round interview.

Start date: The role will commence as soon as possible from 1st April 2026, subject to the successful candidate’s availability.

Community Hub Manager 

Based: Parcel Terrace, Derby 

Salary: £18,579.60 (£15.88ph) 

Hours: 22.5 hrs per week

This is an exciting opportunity for you to join the YMCA; a charity at the heart of the community in Derby and Derbyshire. We are committed to helping people at times of need, regardless of gender, race, ability or faith/belief. Our values to Protect, Trust, Hope and Persevere underpin all of our services across the county. 

We’re looking for someone who is passionate about people and community—someone who thrives on creating welcoming spaces where everyone feels they belong. You’ll be driven by a genuine desire to make a difference, helping to bring YMCA Derbyshire’s vision of thriving individuals and communities to life. You’ll have a natural ability to connect with others, inspire your team, and build strong partnerships that help the Hub reach its full potential. 

You’ll be a hands-on and proactive leader who can balance heart with head—just as comfortable supporting a person using our community pantry as you are managing budgets or ensuring we are compliant with Health and Safety.

Someone with a keen eye for detail, great organisational skills, and the confidence to make things happen. Above all, you’ll share our belief that everyone deserves the chance to flourish in body, mind, and spirit—and you’ll bring energy, empathy, and positivity to everything you do. 

Job Title: Service Manager - Eastern European Service

Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent

Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)

This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.

This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you  will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.

As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.

You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.

For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

This post is restricted to women due to the nature of the role. The Occupational Requirement  under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 09:00am on 2 Febrary 2026

Interview dates: 13 February 2026

Are you passionate about building meaningful relationships and making a real impact in the community?

We are looking to appoint a dynamic and innovative High Value Manager to help resource our mission and nurture excellent relationships with high value donors.

Key responsibilities: This pivotal role will work with our existing supporters and prospects to provide them with the best possible experience with The Salvation Army.

In addition, as a High Value Manager, you will be responsible for creating and implementing strategies for donors giving under £10,000, crafting personalised journeys that highlight the impact of their generosity and strengthen their connection to our mission.

To be successful in this role you will have:

• Good previous experience of successfully working in a fundraising role, with a demonstrable understanding of the supporter experience, and practical experience of developing and implementing effective supporter/client cultivation strategies to deliver sustained income.
• The ability to write effective communication materials to improve and enhance engagement with high-value supporters, helping them see the impact of their contributions.
• Strong relationship management skills, with the ability to develop and maintain mutually beneficial relations with high-value supporters.
• Good commercial awareness, with prospect research experience and the ability to engage with new/existing supporters to secure donations, whilst fully aligned with and demonstrating the behaviours and values of the organisation.
• Proven ability to lead improvements and develop new tools to enhance the High Value Donor supporter journey.

Join us and be part of a team making a real difference every day.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.

Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ.

Closing date: Tuesday 10th February 2026 at 9am.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK.

For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. 

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy

This role will work as part of the Operations team to ensure that all Ogden Trust programmes are delivered to a high standard. The post holder will work with the Subject Knowledge for Physics Teaching (SKPT) team in particular to administer the SKPT programme in line with agreed systems and processes.

The Ogden Trust is a family charitable trust which supports the teaching and learning of physics. The Trust delivers professional development programmes for teachers of physics across England, supports schools and multi-academy trusts to improve their physics provision and works with universities to support highquality physics enrichment.

The role is responsible for managing programme applications and participation, as well as organising logistics of events and supporting the administrative processes of the programme. We are seeking someone with strong communication and problem solving skills, and basic skills in programme management.

Director of Finance and Operations

RESPONSIBLE FOR: Senior HR Executive (PT) and Database & Operations Officer (PT)

HOURS: Full-Time (9am-5pm, Monday-Friday)

JOB LOCATION: Hybrid - home and minimum 2 days in the office (Amersham, Buckinghamshire)

PENSION: 7% non-contributory

ANNUAL LEAVE: 28 days, plus bank holidays

OTHER BENEFITS: Employee Assistance Programme (EAP), Free Parking

Job Description

The Director of Finance and Operations (DFO) will play a crucial role in realising our ambitious plans as a charity. The postholder will be a member of our Senior Leadership Team (SLT), along with the CEO, Director of Development, Director of Programmes and Director of Fundraising and Communications. The DFO role is responsible for overseeing the financial health, operational effectiveness, and organisational infrastructure of the charity, ensures that the charity operates efficiently, ethically, and in compliance with all regulatory and fiduciary requirements. This role blends strategic financial leadership with hands-on operational management and is critical to enabling the charity to achieve its charitable programme as well as provide long-term sustainability.

Key Responsibilities

Financial Leadership & Management

• Provide strategic financial leadership, including long-range financial planning, budgeting, and forecasting.
• Develop and manage the organisation’s annual operating and capital budgets in collaboration with senior leadership.
• Manage the accounting functions, including payroll and pension, and month-end and year-end close.
• Prepare and present timely, accurate financial reports to the SLT, Finance and Investment Sub- Committee, and Board of Trustees.
• Monitor cash flow, reserves, and investments to ensure financial stability and liquidity.
• Ensure compliance with all financial regulations, funder requirements, and nonprofit accounting standards.
• Lead annual audits and coordinate with external auditors.
• Manage relationship with investment managers and their adherence to investment strategy.
• Support the Fundraising team in submitting income application, financial reporting, and compliance requirements.

Operations & Organisational Management

• Oversee day-to-day operations to ensure efficient systems, processes, and internal controls.
• Lead and continuously improve policies and procedures related to finance, operations, and administration.
• Manage organisational risk, insurance coverage, and compliance (e.g., legal, regulatory, and contractual obligations).
• Oversee facilities, technology, and vendor relationships, ensuring cost-effectiveness and reliability.
• Ensure strong data management, financial systems, and operational reporting tools are in place.

Human Resources & Administration

• Oversee HR operations, including payroll, benefits administration, employee policies, and compliance with employment laws.
• Partner with leadership on workforce planning, compensation strategy, and organisational design.
• Support performance management systems and contribute to a positive, inclusive organisational culture.
• Ensure onboarding, offboarding, and personnel record management processes are effective and compliant.

Leadership & Strategy

• As a key member of the senior leadership team, contributing to organisational strategy and decision-making.
• Advise the SLT and Board on financial and operational implications of strategic initiatives.
• Translate financial data into clear, actionable insights for non-financial stakeholders.
• Lead and mentor finance and operations staff, fostering professional development and accountability.

Are you looking to develop a career in retail management? Would you be motivated in a retail role that makes a life-saving difference?

We are looking for a Store Manager Designate to join our retail field team covering our home stores across North & East London and the Essex area.

What does this role involve?

From working in a variety of stores you will gain exposure to different markets, layouts and turnover of stores before taking responsibility of your own store. The Store Manager Designate role provides cover across different locations to support the day to day running of the required stores and includes:

• Driving sales and achieving targets
• Delivering a high standard of service to customers that is expected by the BHF
• Leading and developing a team of staff and volunteers
• Deputising for Store Managers.
• Stock generation and management
• Visual merchandising
• Recruitment and training of staff and volunteers.

What are we looking for?

• Previous retail experience is essential
• Good commercial awareness
• Experience of leading and developing teams
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Results driven but with a recognition of right result, right way
• Excellent customer service skills
• Ability to build rapport with people

​

This role involves providing cover and support to various stores. Therefore, willingness to travel to various sites is essential.

The successful candidate will need a full UK driving licence.

What’s important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

Ready to apply?

To apply, please follow these simple steps:

1. Click the “Apply” button below.
2. You’ll be seamlessly redirected to the BHF Careers page.
3. Complete the application form, submit your CV and upload your employment history.

What do I need to know?

DBS Check: Any offer of employment is subject to a satisfactory DBS check

Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

At TLG, we’re on a bold, pioneering journey towards 2030 - reshaping how we think, plan and operate so we can deliver our ten-year vision with agility and impact. Rooted in our conviction to see “Fulness of life for every child, no matter what struggles they face,” and mission to pioneer unique and relevant approaches for churches everywhere, we see technology as the accelerator that will turn vision into reality.

This is an exciting time to join the team. In response to the growing mental and emotional health needs of children and young people, TLG is exploring two major initiatives: Therapeutic Hubs in churches and schools, and a UK-wide Coaching Network that equips ministry leaders to work therapeutically with children and young people. Together, these initiatives strengthen the local church’s ability to connect with children and families and extend the reach of compassionate, evidence-informed support.

To make this possible, efficiencies and innovation must be at the forefront of how we work - streamlining processes, embedding digital solutions, and leveraging technology to unlock capacity and accelerate change. From utilising AI to build cross-team efficiencies, to rethinking operational models and championing a culture of continuous improvement, we’re committed to working smarter and more creatively to maximise our impact.

As Digital Solutions Manager you’ll shape the digital backbone that powers this mission - designing and delivering user-centred solutions across Dynamics 365, Power BI, and Power Automate, while overseeing data architecture and IT infrastructure. Anchoring a cloud-first, secure, privacy-conscious and data-informed approach, you’ll enable TLG to scale innovation across programmes and give our teams the tools to move fast with confidence.

If you’re a pioneer who loves collaborating across functions and turning complex needs into elegant, scalable tools that help churches connect with children and families, this is your invitation to accelerate TLG’s next chapter!

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time (0.8 FTE, 30 hours)

Closing Date: Sunday 1st February

Initial Interviews: Wednesday 4th / Thursday 5th February – Online

Final Interviews: Wednesday 11th February – at our National Support Centre in West Yorkshire

Direct Marketing Manager, European New Donors

Location:  London

Hiring Range:  46,000-55,000 GBP per year

Reporting to the Director of New Donor Engagement, the Direct Marketing Manager leads IFAW’s international new donor acquisition and global reactivation efforts. This role oversees the strategy and execution  of IFAW’s direct mail and face-to-face fundraising for four European markets:  Germany, France, UK and The Netherlands.  This role also designs and executes strategies to re-engage long lapsed supporters in all markets. Collaborate with the digital acquisition team to amplify results and leverage the strategies to attract new donors and reactivate lapsed donors. The manager collaborates with internal teams and external vendors to ensure campaigns are delivered effectively and in alignment with organizational goals.

Role and Responsibilities

· Lead all facets of direct mail new donor acquisition and reactivation programs, including strategic planning, budget oversight, creative strategy, vendor management, and process optimization.

· Support and participate in direct response TV campaigns and leverage that strategy to amplify results in direct mail and face to face channels.

· Develop and implement country-specific acquisition and reactivation strategies to maintain or grow donor file size in alignment with departmental goals.

· Conduct in-market research and stay informed on emerging donor acquisition methods and trends.

· Collaborate with Direct Marketing Directors to ensure newly acquired and reactivated donors align with overall fundraising goals and audience segmentation strategies.

· Oversee vendors and internal colleagues to ensure acquisition and reactivation campaigns are executed accurately, efficiently, and on schedule.

· Apply direct marketing principles, fundraising strategies, and analytical insights to design and optimize acquisition and reactivation campaigns.

· Research, identify, and recommend acquisition and reactivation test plans that support innovation, cost efficiency, and departmental growth objectives.

· Contribute to the development and management of the annual budget and three-year projections, ensuring alignment with strategic fundraising priorities.

· Deliver timely and accurate monthly forecast updates to the Director of New Donor Engagement, accompanied by a clear narrative outlining key performance trends, strategic adjustments, and changes impacting acquisition and reactivation campaigns.

· Review vendor contracts to ensure compliance with legal standards and alignment with organizational policies, fundraising ethics, and operational expectations. Ensure that vendors operate within contractual agreements.

· Lead the vendor selection process by issuing bids, evaluating proposals, and managing onboarding to ensure alignment with organizational standards and campaign goals.

Qualifications and Education Requirements

· 5+ years of direct marketing experience, preferably within a nonprofit or fundraising context

· Strong leadership and organizational skills, with a track record of self-motivation, effective time management, and team development

· Proven success managing cross-functional teams and external vendors to execute complex projects on schedule and within scope

· Exceptional communication abilities, both written and verbal, with a focus on clarity, persuasion, and donor engagement

· Demonstrated ability to meet and exceed fundraising goals, with a solid understanding of donor acquisition and retention strategies

· Global marketing exposure or international campaign experience is highly desirable

· Bachelor’s degree in marketing, business administration, communications, or a relevant experience preferred

At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people.  We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.

To apply, please submit CV and letter of interest to Careers | IFAW

DBS: Basic DBS check required 

Location: Camberwell or hybrid with travel up to 2 – 4 times per month 

Ref RGM-261

Application Deadline: 9:00am on 2 February 2026 

We are seeking strategic leader to join us as Risk and Governance Manager. This is a pivotal role in supporting effective decision-making, regulatory compliance, and maintaining assurance frameworks.

About St Giles Trust

St Giles Trust is a national charity and a global leader in using lived experience to drive meaningful social change. For over 60 years, we have worked with people held back by poverty, exploitation, abuse, or the criminal justice system, supporting them to transform their lives and build a positive future. We are now a national organisation, working across England and Wales with offices in London, Norwich, Cardiff, Leeds, Coventry and Wolverhampton, and with a turnover of around £17 million. As we deliver our ambitious five-year strategy, we are determined to continue growing our reach, our impact, and our ability to change lives through empathy, trust and opportunity.

About the Role

St Giles is seeking a highly skilled and committed Risk and Governance Manager to lead our governance, risk, and compliance functions. You’ll join a passionate team within the People, Risk and Safeguarding Directorate, providing expert guidance to senior leaders and the Board, and ensuring we maintain the highest standards of regulatory compliance and strategic assurance.

To be successful in this role:

You will have significant experience in governance, risk management, or compliance leadership roles with a strong understanding of charity governance, regulatory reporting, and risk frameworks. Being adept at managing multiple priorities under pressure, with high levels of accuracy and discretion is essential, as is excellent communication and interpersonal skills are essential including being able to influence, inform, and partner with stakeholders at all levels.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, visit our website via the apply button.

Application Deadline: 9:00am on 2 February 2026 

Interview Date: 18 February 2026

Hearing Dogs for Deaf People – High Value Events Team Manager
Location:Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £50,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Team Manager to lead the development and delivery of inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support.

Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

With a strong focus on values-led, relationship-based fundraising, this role will provide strategic leadership to the charity’s new High Value Events function, bringing a consistent, high-quality approach to engagement, cultivation, fundraising and stewardship events. The post-holder will ensure that events are inclusive, mission-focused and deliver strong return on investment, building long-term commitment among principal and major donors, trusts and foundations, corporate partners and senior volunteers.

The ideal candidate will be a strong leader with a background in planning and delivering high-value fundraising or engagement events generating £100k+. You will have worked with high-value supporters, including high net worth individuals, committees and senior stakeholders, and will have a strong track record of working to income targets and maximising fundraising return on investment. Excellent organisational and communication skills will be combined with the ability to engage and influence a wide range of audiences. You will be creative and proactive, with a collaborative and inclusive approach to work, alongside the ability to communicate impact clearly and compellingly.

This is an exciting opportunity to shape the direction of High Value Events at an organisation which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
 

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 16th February, 9.00 am. 

The Purpose of the role is to lead in the day to day operational management of Vincentian Care Plus (VCP) through effective leadership and delivery of high quality care within the framework of Care Quality Commission’s Fundamental Standards of Care.

The Registered Manager will be accountable and will be working closely with the Chief Executive Officer to encompass the management of all services within the organisation’s policies and procedures.

To provide high quality homecare services that support the rights of the individual to live the lives they choose as far as they are able, and deliver the service as per the contract requirements of Westminster City Council.

To lead and promote VCP’s philosophy, values, aims and approach in providing high quality homecare services.

To efficiently manage the day to day running of the business, allocating resources and monitoring performance to deliver high quality homecare services within the agreed budget.

To manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.

Manage the Safety and Quality of the Organisation

· Ensure that the service meets all the quality control requirements to remain compliant at all times.

· Be responsible for the safe delivery of the service in line with legislative requirements and the organisation’s policy and procedures.

· Ensure that all Safeguarding and Health & Safety legislation requirements are adhered to at all times.

· Promote safe working practices under the Mental Capacity Act, Pan-London Safeguarding procedures and general medication management.

· Closely work with the Compliance and Quality Manager to implement, maintain and resolve complaints and incidents within agreed procedures.

· Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day to day management and delivery of care.

· Understand and monitor health and safety in the workplace and in the field.

· Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the organisation.

· Carry out investigations relating to the quality of the service and use findings to make improvements.

· Be prepared to work flexibly to ensure the safe delivery of the service.

Provide a Good Service to the Client

• Promote the rights of each client and keep their wishes at the centre of their care and support.
• Make sure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support.
• Make sure a written individually tailored care and support plan has been created and agreed, that respects the client’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks.
• Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns.
• Apply excellent communication skills with client, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services.
• Keep all information about client and their families secure and confidential.

Leadership

· To fulfil all duties as Registered Manager in accordance with Care Quality Commission requirements.

· To work with the CEO in developing ideas, initiatives and practices and to share in the monitoring process.

· Actively participate in the growth and development of the Charity, through maximising funding and marketing opportunities.

· Manage the finance of the Charity by fully understanding the current financial status and working within the budget constraints to ensure the budget is met at all times.

· Oversee all administrative systems to ensure factual, accurate information is held and that all computerised and manual records are up to date.

· To attend meetings and provide regular reports.

· To ensure that relevant legislation and registration requirements are complied with and to deal with any concerns.

· To initiate the implementation and on-going review of Policies and Procedures and Quality Standards of Care.

· To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Charity, and develop and maintain contacts with relevant Statutory and Voluntary Agencies as well as Social and Health Care Agencies.

· To maintain professional accountability for:

o care delivered

o care premises and resources

o training and supervisions to staff providing care

· To be accountable and responsible for the provision of care throughout the operational day.

· To ensure that care delivery is based on currently accepted best practice that can demonstrate resident assessment, planning, implementation and evaluation to meet the residents’ needs holistically, is person centred and that all care is evidenced based.

· Initiate and maintain effective Care planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence based care audits for the service.

· Maintain all necessary documentation with regard to confidentiality and the Data Protection Act and uphold effective and accurate record keeping by ensuring high standards of record and report writing are maintained.

· Demonstrate and lead by example in the delivery of care and effective use of resources.

Staff Management

· To be responsible for and manage a team of office and care staff within a budgeted establishment ensuring appropriate skill mix to maintain the high care standards.

· Lead the staff team to provide a high standard of person centred care based on a Vincentian ethos and philosophy of care, which recognises and respects the dignity of each resident as a unique individual.

· Manage the effective recruitment, induction, training and performance of the office and field staff teams.

· Identify ongoing training needs and ensure staff are up to date with current best practice.

· To take part in training opportunities in the Vincentian tradition of working and to promote these values to all members of staff.

· To promote a teamwork approach through strong leadership in an open and friendly working environment.

· Be responsible for the on–call rota.

· Actively promote, develop and maintain an environment, which encourages lifelong learning with staff.

· Work closely with the Compliance and Quality Manager to ensure that all staff undertake the mandatory training requirements. Ensure that Evidence Based Practice (EBP) is used to deliver high standards of care.

· Participate in the training and development of all staff. Assume the role of facilitator for the staff, providing support for supervision/continual professional development.

· Identify own learning needs and take responsibility for own professional development 

Additional Information

· The post holder must at all times carry out their responsibilities with due regard to the Charity’s Equal Opportunities Statement.

· Work in line with the Charity’s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times.

· Confidentiality of residents to be maintained at all times.

· The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity.

· An understanding of administering medicines.

· The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act and GDPR.

· The service is committed to the principle that no member of staff should work on average more than 48 hours per week. Staff who do exceed this limit need to complete an opt out form. Any member of staff who undertakes work outside the Home, regardless of whether they exceed 48 hours or not, must inform their manager of this in writing.

Genuine Occupational Requirement

We are a Charity which unpins its values and ethos from the teachings and example of St Vincent de Paul and Louise de Marillac, who co-founded the Daughters of Charity of St Vincent de Paul in 1633. Although we employ people of all faiths and none, we require that all employees learn about the Vincentian values which is the driving force of the charity.

The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post.

Candidate Specification 

Essential Criteria 

Experience and skills

· Excellent leadership and management skills.

· Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals.

· Excellent skills at building partnership working relations with commissioners and contracts monitoring officers building rapport and instilling trust.

· Ability to support client with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy.

· Experience of care services, risk assessment and person centred care and support.

· Experience of regulatory frameworks for Domiciliary services such as Care Standards and the Care Quality Commission.

· Effective strategic and operational planning of workloads so clients receive the services they expect.

· Financial management including budgetary control.

· Good administrative skills and computer literacy.

· Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff.

· Ability to maintain clear written and electronic records and to follow statutory reporting procedures.

· Ability to implement Vincentian Care Plus’ policies, procedures, and instructions.

· Experience of managing the delivery of social care services as a registered manager (desirable).

· This list is not exhaustive and from time to time you may be required to undertake additional duties.

· This job description will be updated from time to time at the discretion of management in response to changing business needs.

Personal attributes

· Caring and compassionate towards people in need of care and support.

· Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own.

· Strong commitment to non-discriminatory care practice.

· Commitment to respecting the rights of client at all times and to promoting their privacy, dignity and independence throughout their lives.

· Dedicated to governance and delivering high quality services.

· Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions.

· Excellent time keeper and reliable and professional.

Knowledge and understanding

· Good standard of education with good literacy and numeracy skills.

· Excellent understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice.

· Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.

· Understanding of the tendering process and the ability to prepare tenders and deliver presentations to Commissioners.

· Must have NVQ L5 qualification in Leadership and Management Health and Social Care or equivalent, or be willing to work towards a relevant management qualification.

· Working knowledge of Safeguarding procedures in adult care, and how to recognise abuse.

· Understanding of systems to maintain confidentiality in relation to client, staff and the business.

· Knowledge of health and safety matters in relation to homecare services and risk management.

· Business Management degree (desirable).

Salary and Conditions of Service

The salient features of Conditions are as follows:

      You will be automatically entered into the Nest Pension Scheme after three months.

· All offers of appointment are subject to receiving satisfactory references and medical clearance and DBS checks.

All appointments are subject to a 6-month probationary period.

Further Information

We operate a no smoking policy.

We confirm our commitment to equal opportunities in all our activities.  It is intended that no job applicant or employee will receive less favourable treatment on the grounds of political belief, sex, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class.  Selection and promotion criteria will be kept under review to ensure that individuals are treated on the basis of the job requirements and on their relevant personal merits, and are not disadvantaged by conditions or requirements, which cannot be shown to be justifiable.

About Forest Peoples Programme

Forest Peoples Programme (FPP) is an international NGO that has been working with Indigenous Peoples and forest peoples for 35 years since it was established in 1990. As of 2026, we work in 18 countries across South and Central America, Africa, and Southeast Asia, with over 50 partners based in the tropical forest belt. We work directly and in solidarity with communities and peoples, supporting them to secure their rights to their traditional lands, territories, and resources, protect their forests and ways of life, and choose their own futures.

Working at local, national and global levels FPP supports indigenous peoples and forest peoples to effect change from the bottom up – grounded in struggles to advance the enjoyment of their rights and seek remedy for violations. At the same time, we work to ensure the voices and priorities of indigenous peoples and forest peoples shape national and international law and policy – e.g. relating to business and human rights, climate, and biodiversity – so that resulting regulatory and market reform better serves and respects their rights.

Role summary

Forest Peoples Programme (FPP) is recruiting a Fundraising Manager to enhance fundraising capacity and ensure long-term financial sustainability of the organisation. This new role has been designed to work closely with the Head of Programme Engagement, as well as programme and operational colleagues to increase income from philanthropic, bilateral and multilateral donors.

Location: Regular attendance at the Moreton-in-Marsh office preferred (e.g. once weekly), but remote or other hybrid arrangements may be possible for the right candidate

Hours: Negotiable for the right candidate. Part-time or full-time hours considered (no less than 3 days per week)

Responsibilities

• Proactively horizon scan for philanthropic, bilateral and multilateral funding opportunities that align with FPP’s mission and Strategic Framework Plan 2025-30.
• Take the lead in researching and assessing new multilateral funding opportunities and, if suitable, develop and implement strategies of engagement.
• Lead on researching, tracking and assessing bilateral funding opportunities and engagement.
• Develop and maintain an understanding of FPP’s country level and thematic work and related partner needs and aspirations.
• Working with colleagues in programme teams, lead the drafting of compelling, high-quality concept notes and multi-year funding proposals, including log-frames and budgets, aligned with funder priorities and organisational strategy goals.
• Lead on the project management of complex funding submissions – coordinating inputs from across programme, finance and administrative teams and ensuring comprehensive and timely submissions.
• Take an active role within the PCMT Fundraising subgroup in strategising, planning and delivering effective methods of engaging and strengthening relationships with prospective and current donors.
• Collaborate with Communications team colleagues to produce fundraising materials, and with the Monitoring Evaluation, Accountability and Learning (MEAL) team to support the ongoing organisational MEAL process and the development of associated communications demonstrating impact and scale.

Person specification

Essential qualities

• Dedicated fundraising professional with a proven track record of successfully securing significant funding from government, multilateral donors and/or trusts and foundations. Exceptional writing skills with excellent ability to translate complex contexts and programme needs into compelling proposals.
• Alignment with the vision, mission and core principles of FPP’s work.
• Excellent communication skills and ability to build authentic, influential relationships both externally with funders, and internally with colleagues.
• Excellent organisational and time management skills with the ability to work under pressure and to multiple deadlines.

Desirable qualities

• Existing contacts within relevant government agencies, multilateral donors and/or philanthropic organisations.
• French, Spanish or Bahasa language skills.
• Experience of fundraising for work in the same, or related, field to that of FPP.
• Experience of working with Indigenous Peoples and global south organisations and/or networks.
• Ability to come to the office in Moreton-in-Marsh both regularly and on an ad hoc basis as required.
• Ability to travel internationally (approximately 2 weeks per year, and unlikely to exceed a total of 5 days per trip).

Benefits

We offer a flexible, inclusive, and supportive work environment. Our benefits include 25 days’ annual leave (FTE), plus the days off between Christmas and New Year, and public holidays. We also offer enhanced maternity and paternity leave, along with flexible working arrangements to help staff maintain a healthy work-life balance. We are an equal opportunities employer and value collaboration, diversity, and the unique contributions of each individual, and welcome applications from candidates of all backgrounds and experiences.

For further information and to apply, please visit our website.

Deadline for applications: 5.00pm on Sunday 8th February 2026 (UK time).

Estimated interview dates: w/c 23rd February 2026.

Only those candidates that are short-listed for interview will be contacted.

FPP is unable to sponsor visa applications for this role.

We encourage candidates to apply who do not strictly meet all the criteria listed above and yet are confident in their transferable skills. We value individuals who demonstrate commitment to FPP’s vision, mission and core principles, motivation to learn, and the potential to thrive in the role. When reviewing the specified essential and desirable qualities, remember that relevant experience can be demonstrated through academic studies, work experience (paid or voluntary), lived experience, skills, and achievements from any area of your life that relates to this role.