Operations manager jobs

Help shape the future of an ambitious local charity

MRS Independent Living supports older people, disabled people and people experiencing mental health challenges to live independently, stay active and remain connected to their communities. We combine practical in-home support with innovative community-led projects that tackle inequalities and improve wellbeing.

We're looking for a Deputy Director who is excited by the opportunity to help lead this established local charity into its next chapter. 

This is a role for someone who enjoys thinking strategically while also rolling up their sleeves to make things happen. You'll work alongside the Director to shape our future, develop new services, build partnerships and secure funding. You'll also be happy stepping into day-to-day operations when needed to support the team, maintain continuity and ensure our services are high quality and running smoothly.

Whether your background is primarily in fundraising and you're looking to broaden your operational leadership experience, or you've led services and want to develop your fundraising and strategic skills, this role offers an excellent opportunity to build a well-rounded senior leadership career.

About the role

As Deputy Director you'll provide leadership across our community projects, helping us develop and deliver sustainable, high-quality services that make a real difference to our community.

You'll:

• Work with the Director and Board to shape organisational strategy and future development.

• Lead fundraising from trusts, foundations, corporate partners and other income sources.

• Oversee our community projects, ensuring they deliver expected outcomes.

• Support, coach and develop project staff and volunteers.

• Build strong partnerships across the voluntary, health and public sectors.

• Lead monitoring, evaluation and reporting to demonstrate our impact.

• Deputise for the Director when required.

• Take a practical, hands-on approach - providing operational support wherever it's needed. 

We're looking for someone who has:

• Experience in fundraising, service management or both, ideally within the charity and voluntary sector.

• Ideas to develop and grow our community work, and the confidence and project management skills to operationalise them. 

• Strong leadership skills and the ability to motivate and support others.

• Excellent relationship and partnership-building skills.

• A collaborative, adaptable approach with the confidence to switch between strategic thinking and practical delivery.

• A commitment to co-production, equity and user-led approaches.

Why join us?

This is a rare opportunity to help shape the future of a respected local charity while developing your own senior leadership experience.

You'll join a small, supportive team where your ideas will influence organisational strategy, new services and long-term sustainability. No two days are the same, and you'll have the opportunity to work across fundraising, operations, partnerships, governance and organisational development—making this an ideal stepping stone towards a Director or CEO role.

If you're looking for a leadership role where you can make a tangible difference to people's lives while broadening your skills and experience, we'd love to hear from you.

Our staff benefits include: 

• Flexible and hybrid working

• Generous holiday allowance of 28 days (pro rata) per year plus bank holidays, rising to 29 days after one years’ service

• Enhanced sick leave and pay

• Enhanced family leave and pay

• Ongoing opportunities for learning and professional development

• Employer pension contributions of 4%

• Life assurance cover equivalent to one year’s annual salary for members of our workplace pension scheme

Pay: M1 (£36,642 - £40,356 a year based on 44.6 weeks per year which is term time, plus one week for insets and holiday pay. This is split over 12 monthly payments).

The trust is part of the Local Government Pension Scheme that contributes 17.8% as employer pension contributions.

Start Date: Ideally September 2026 (please note our intention is for our outgoing Service Manager to work alongside you for approximately 6 weeks so you feel confident in the role before she departs)

Forest House Education Centre (FHEC) is a hospital school for 13-17-year-old pupils, attached to the Forest House Adolescent Unit, a Tier 4 CAMHS inpatient facility on the Kingsley Green hospital site. The Centre provides education for the patients occupying the Adolescent Unit's sixteen beds, while additionally being the sole educator for eight 'day pupils' who are referred by Hertfordshire County Council through ESMA (the LA's tutorial service for pupils who are out of mainstream education for medical reasons).

The Service Manager at Forest House Education Centre will work closely with Trust leaders to effectively manage the day to day provision of the service.

The candidate’s key role will include liaising with stakeholders to ensure effective communication and collaboration between ESMA, Forest House Adolescent Unit, base schools, pupils and their families and professionals involved in the care and education of our pupils; to ensure the best outcomes for all those at FHEC; attend multi-agency meetings as necessary and work in conjunction with the Trust staff to ensure that all aspects of the SLA (service level agreement) are met.

The candidate will have experience of dealing with pupils with Mental Health issues and have excellent communication skills. Interested parties must have a diplomatic, tactful and creative approach to team working.

Please see job description for more information.

Closing date for applications is 9am on Friday 4th September 2026. Candidates are welcome to call and speak to the Head Teacher and/or arrange to visit the school site. Please use contact details above to make arrangements.

 Applications Close: 9 am on Friday 4th September 2026

 Interviews: Week Commencing Monday 7th September 2026

Help lead the next chapter of an award-winning, volunteer-powered environmental charity

As we celebrate our 10-year anniversary, Shrewsbury Food Hub is looking for an inclusive, practical and strategically minded Executive Director to lead us through the next phase of our development.

We have a simple vision: a community where food is valued and not wasted.

Founded in 2016, we rescue surplus food seven days a week from local suppliers and redistribute it through charities, community groups, schools and Foodshares. In the year to March 2026 alone, we rescued more than 270 tonnes of food, with our work reaching an estimated 4,000 people every week across Shrewsbury and the surrounding area.

We have also developed a growing programme of community cooking, bringing people together to build skills and confidence, share food and strengthen community – while ensuring that good food does not go to waste.

The opportunity

Shrewsbury Food Hub has grown significantly over the past decade. Our next Executive Director will help us build on that success while strengthening the foundations beneath it.

This is an exciting opportunity to lead an established and much-loved local charity through a period of organisational development: bringing greater clarity, focus, structure and resilience while protecting the energy, relationships and community spirit that make the Hub special.

The Board is committed to focusing increasingly on governance and delegating day-to-day leadership and management to the Executive Director. You will have the authority and responsibility to lead the organisation, work closely with our Senior Leadership Team and create the conditions in which staff and volunteers can perform at their best.

This is not a figurehead role. We need an Executive Director who can see the bigger picture, make difficult choices and turn strategy into practical action – someone equally comfortable around the Board table and spending time with the staff, volunteers and partners who make our work possible.

This role is largely based in Shrewsbury, with some home working possible. This is a strongly place-based role requiring a regular and visible on-site presence.

What you will lead

Working with the Board, staff, volunteers and partners, you will:

• Lead the development and delivery of a clear, focused and financially sustainable strategy.
• Strengthen our structures, systems, processes and ways of working, leading organisational change with clarity and sensitivity.
• Provide overall leadership for safe, reliable and effective operations and organisational risk.
• Build an inclusive, enabling and accountable culture, supporting and developing our Senior Leadership Team and wider community of staff and volunteers.
• Oversee financial sustainability and the development of a strong, balanced income base.
• Build trusted relationships with funders, suppliers, businesses, local authorities and community partners, acting as a visible and credible ambassador for the Hub.

Please see the full Job Description and Person Specification for further details.

Who are we looking for?

You will bring successful senior leadership experience from a charity, social enterprise, public service or other purpose-led organisation, together with experience of shaping strategy, leading change and turning plans into results.

You will be financially astute, pragmatic and comfortable creating clarity in a busy organisation. Above all, you will be a genuine people leader: emotionally intelligent, approachable and able to build trust across a diverse community of staff, volunteers, trustees, founders and partners.

We don't expect our new Executive Director to be a specialist in everything. You may bring particular depth in operational and organisational leadership or in income generation, fundraising and external development. What matters is that you have credible experience of the other and the leadership ability to bring different expertise together.

Previous Executive Director experience is welcome, but is not essential.

Our values

We want our new Executive Director to share our commitment to reducing food waste and strengthening our community, and to lead in a way that reflects our values:

Passion – Accountability – Inclusiveness – Integrity – Caring – Resilience

These values shape not only what we do, but how we work together. We are looking for a leader who enables others to succeed, listens to different perspectives, acts with integrity and empathy, and remains purposeful and constructive through change.

Our ambitions remain firmly rooted in place. We believe there is significant potential to deepen our environmental and social impact across Shrewsbury and Shropshire, rather than becoming a national organisation.

How to apply:

Please submit your CV and a covering letter of no more than three pages, outlining your suitability for the role, by 5pm on Friday 25 September 2026.

Shortlisted candidates will be invited to visit Shrewsbury Food Hub on Monday 5 October 2026, providing an opportunity to meet the team, see the Hub in action and gain a deeper understanding of the organisation ahead of formal interviews.

Shrewsbury Food Hub values the strength that comes from different experiences and perspectives. We welcome applications from candidates with diverse backgrounds and are committed to a fair and accessible recruitment process.

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Data Migration Specialist

Amnesty International UK (AIUK)

6 month FTC

£48,599 per annum FTC

Full time, 35 hours per week

Remote/ Hybrid, minimum once a month - London based (WC1X)

Role closing - 3^rd September

Interviews: 16^th September

Charity People are thrilled to be supporting Amnesty International UK to find them an interim Data Migration Specialist to play a critical role in delivering one of their most significant data and technology projects in their history.

Amnesty International UK (AIUK) is part of a global movement campaigning for a world where everyone can enjoy their human rights, live free from fear and be treated with dignity and equality. Independent of governments, political parties and commercial interests, Amnesty works alongside communities worldwide to challenge injustice, expose human rights abuses and campaign for meaningful change. Powered by the support of hundreds of thousands of members and supporters, Amnesty stands up for justice, freedom, and equality wherever they are under threat.

AIUK are undertaking a major digital transformation programme that will shape how they campaign, engage supporters, raise funds and fight for human rights across the globe. You will be joining AIUK's Data, Digital and Technology Transformation team, you will take ownership of key migration activities across extraction, cleansing, transformation, loading, and validation. Acting as a technical lead for migration workstreams, you will collaborate with colleagues, suppliers, and stakeholders to ensure data quality remains at the heart of every decision.

This role has a strong benefit of flexible working hours fortnightly. You will be expected to travel to the offices for the first few days for induction and then a minimum of once a month thereafter.

Key responsibilities:

• Leading end-to-end data migration activities across development, testing, and production environments
• Extracting and analysing data from legacy systems using SQL
• Designing complex cross-system mappings and transformation rules
• Identifying and resolving data quality issues, anomalies, and inconsistencies
• Creating migration datasets, reconciliation reports, and validation processes
• Maintaining migration documentation, technical runbooks, and mapping specifications
• Providing technical guidance and quality assurance support to colleagues and stakeholders
• Supporting migration cutover planning and execution

You will bring:

• Significant experience using SQL for complex data extraction and selection activities
• Strong expertise in data migration principles, methodologies, and best practice
• Experience designing and delivering large-scale cross-system data mappings
• A track record of leading data cleansing, standardisation, and transformation activities
• Experience working with CRM platforms, ideally within the not-for-profit sector
• Knowledge of payment processing, including Direct Debits and Gift Aid

Desirable experience includes Salesforce for Nonprofits, FinDock, Agile delivery environments and recognised data migration certifications.

This is an opportunity to combine your technical expertise with meaningful purpose, ensuring that the data underpinning Amnesty's work is accurate, accessible, and ready to support their next generation CRM platform. You will be a data professional who enjoys solving complex problems, improving data quality, and delivering successful migration outcomes in challenging environments.

If you are keen to apply, please do apply without delay and we shall be back in touch asap.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Are you an organised person with an eye for detail and a talent for keeping things running smoothly?

Bristol Cathedral is looking to recruit a part-time Administration Assistant to provide vital support to our Operations team. This varied and rewarding role will help ensure the Cathedral can fulfil its mission as a place of worship, welcome and community engagement in the heart of Bristol.

Working closely with the People Coordinator, Finance Assistant and Finance Director, you will provide administrative support across a range of areas including HR, finance, databases, compliance and general office administration. You will also play an important role as a first point of contact for staff, volunteers and visitors.

We are not looking for a specialist in one particular field. Instead, we’re seeking someone who is highly organised, comfortable using IT systems, able to manage multiple priorities, and keen to learn new skills. If you enjoy variety, take pride in accuracy, and like helping others, we’d love to hear from you.

Our client offers a range of quality, exciting and inclusive short break clubs and activities across Surrey and West Sussex for children and young people aged 5–17 with a disability and additional needs. They are now looking to recruit an Senior SEND Delivery Coordinator to oversee the delivery of high quality, stimulating, safe services for a range of children and young people in Leatherhead and Epsom.

As Senior Delivery Coordinator you will plan and deliver a structured programme of enjoyable, recreational, high-quality activities to meet the needs of children and young people with additional needs and disabilities who attend Short Breaks clubs. You will coordinate and take responsibility for the planning, allocation of places, and sufficient staffing to ensure safe delivery of Short Breaks clubs, and will assist in the recruitment, training and ongoing development of the Disability staff team. You will have responsibility for processing new referrals, initial assessments, individual care plans and any associated risk assessments or specialist plans to ensure individual needs are met.

This exciting and rewarding role will require a passion for working with SEND as well as excellent coordination skills to manage the delivery of high quality, stimulating, safe services. To apply for this role, you must have demonstrable experience of working with children and young people with a range of disabilities or additional needs and will ideally have a minimum of a Level 3 professional qualification in Childcare, Disability, Health or Social Care or Education (or equivalent).

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client on an ongoing basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please note, this role will be 35 hours per week:
Term time hours: Tuesday-Saturday, or Wednesday- Sunday (09:00 – 17:00) on a rota basis with one weekend day each week (max 35 weeks)
School holidays hours: Monday–Friday (09:00 – 17:00) (minimum 17 weeks)

Benefits:
Free Gym Membership: the post holder will be entitled to free use of our client’s fitness centre, and half price childcare for dependents.
Free parking on-site
Pension contribution
 

Role: Financial Reporting & Planning Lead

Salary: circa£60,000 + Benefits:

• 28 days' annual leave, increasing with service
• Private medical insurance
• Employer Pension contributions ranging from 8 - 11%

Location: Central London (Hybrid) – 3 days per week in the office.

Goodman Masson are delighted to partner with a prestigious non-profit organisation based in Central London to recruit a Financial Reporting & Planning Lead.

This role reports directly to the Finance Director. You will lead on high-quality financial reporting, forecasting, and analytical support, with a primary focus on driving the performance of the organisation’s commercial trading operations.

Key Responsibilities

• Trading Company Reporting & Forecasting: Take full ownership of monthly management accounts, variance analysis, profitability tracking, and margin performance for the trading entity.
• Revenue Accounting: Manage complex accounting for key commercial contracts, including underlying calculations for revenue recognition.
• Planning & Budgeting: Co-ordinate the annual budget and periodic forecasting cycles across the organisation, developing robust financial models and user-friendly templates for budget holders.
• Business Partnering & Insight: Translate complex financial data into actionable commercial insights, partnering closely with operational teams and senior stakeholders to support decision-making.
• Systems & Data Improvement: Collaborate with the Financial Operations team to refine reporting systems, automate data structures, and build interactive dashboards.
• Audit & Compliance: Prepare audit-ready year-end schedules and act as a key contact for external auditors.

What We Are Looking For

• Qualification: Fully qualified accountant (ACCA, CIMA, ACA) or equivalent professional experience.
• Technical Expertise: Strong background in management accounting, variance analysis, financial modelling, and advanced Excel skills. Strong Power BI skills would be advantageous.
• Stakeholder Management: Excellent communication skills with a proven ability to challenge, guide, and advise non-finance operational teams.
• Sector Experience: Prior exposure to the charity, not-for-profit, or broader third sector is highly desirable.
• Mindset: Proactive, inquisitive, and comfortable managing complex datasets alongside broad strategic planning.

Applications close on Monday the 21st of September. 

Are you an experienced operational leader looking for the opportunity to help shape the future of a growing, ambitious and values-led charity?

Project 21 is looking for its first Chief Operating Officer to join us at an exciting point in our development, strengthening the organisation behind our services and helping us achieve even more for people with Down’s Syndrome and their families.

Project 21 is a growing charity providing opportunities, support and experiences for people with Down’s Syndrome across Suffolk, Essex and Cambridgeshire. Our work includes community-based learning, performing arts, residential trips, employment opportunities and family support, all underpinned by our belief that people with Down’s Syndrome should have every opportunity to belong, believe and achieve.

As Project 21 continues to grow, we are looking for an exceptional Chief Operating Officer (COO) to work alongside our CEO & Founder and provide strategic and operational leadership across the organisation.

This is a newly created role and a genuine opportunity to help shape the next chapter of Project 21.

The COO will lead our day-to-day organisational operations, providing oversight across people, services, finance, systems, governance, compliance and organisational development. You will lead and support our Senior Leadership Team, strengthen systems and processes, develop leadership capability and ensure our growing organisation remains safe, effective, sustainable and true to its values.

Crucially, the role will create greater capacity for our CEO to focus on Project 21’s long-term future, including strategic partnerships, fundraising and our ambitious Big Build vision.

We are looking for someone who combines strong operational and organisational leadership with excellent people skills. You will be comfortable moving between strategy and delivery, developing senior leaders, making decisions, improving systems and bringing clarity to a busy and evolving organisation.

You do not necessarily need to have been a COO before. We are interested in experienced senior leaders who can demonstrate the skills, judgement and leadership capability required to step into an organisation-wide role. Experience within charities, social care, SEND, education or another people-focused organisation would be particularly valuable.

This is an office-based leadership role at our Clubhouse in Suffolk, reflecting the importance we place on visible, accessible leadership and being connected to our members, families and colleagues. The role will also involve travel across Project 21 locations and to external meetings.

What we’re looking for

We’d particularly love to hear from someone who:

• Is an experienced and confident senior leader
• Is an excellent people manager who enjoys developing others
• Can translate strategy into effective operational delivery
• Has experience of organisational growth and change
• Understands good governance, HR, finance, risk and compliance
• Can develop effective systems and improve organisational efficiency
• Is comfortable making decisions and taking accountability
• Can build strong relationships with colleagues, families, trustees and external partners
• Shares our commitment to inclusion and person-centred practice
• Is excited by the opportunity to help build something, rather than simply maintain what already exists

Above all, we are looking for someone who understands that strong operations are ultimately about people. Someone who can bring structure without unnecessary bureaucracy, accountability without losing warmth, and professional leadership while protecting the culture that makes Project 21 special.

Salary: £55,000–£60,000 per annum
Hours: 40 hours per week Mon-Fri, with occasional Saturday on-call hours
Location: Project 21 Clubhouse, Brightwell Barns, Suffolk

If you are excited by the opportunity to play a significant role in the future of an ambitious charity and help us build the organisational foundations for our next stage of growth, we would love to hear from you.

About the Roundhouse:
The Roundhouse is a youth charity and independent multi-arts venue based in Camden, London. We've spent the past 20 years shaping the UK’s cultural landscape as a home for world-class music, boundary-breaking theatre, circus, poetry and immersive installations. We're the UK’s leading creative centre for young people, engaging more than 10,000 young people annually through our creative youth programme. 

The Role

As our Senior Programmes Business and Evaluation Manager, you will play a pivotal role in ensuring the successful delivery of Roundhouse's creative programmes for young people. Leading the Programme Business Team, you'll oversee the operational infrastructure that underpins our youth offer – from programme planning, timetabling and business systems, to monitoring, evaluation, compliance and financial management – enabling high-quality experiences for thousands of young people each year.

Reporting to the Head of Young People (Interim), you'll manage the Programme Business Manager, Alumni Manager and Youth Programme Data and Operations Coordinator, working collaboratively with colleagues across the organisation to deliver efficient, compliant and insight-led services. You'll use data and evaluation to inform strategic decision-making, drive continuous improvement and ensure robust reporting against organisational and funding objectives.

This is an exciting opportunity for an experienced operational leader who enjoys translating strategy into action, improving systems and processes, and leading high-performing teams. You'll play a key role in supporting Roundhouse's mission to put young people at the heart of everything we do while helping shape the future of our youth programmes.

About you:

You'll be an experienced operational leader with a strong track record of managing business support functions, leading high-performing teams and delivering continuous improvement. You'll be confident using data and evaluation to inform decision-making, with experience of monitoring impact, producing insightful reports and implementing effective systems and processes. You'll also bring strong financial management skills, a collaborative approach to working across teams and stakeholders, and a thorough understanding of compliance, including safeguarding, health and safety and GDPR. Above all, you'll be passionate about creating the conditions that enable exceptional opportunities and outcomes for young people.

Due to the nature of this role, you must be available to commence work by the end of November 2026. 

We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.

The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role. 

For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by midnight on Sunday 6th September 2026.

Contract: Fixed-Term until 30th July 2027

Working Hours: 35 hours per week (excluding breaks); Weekend and evening work will be required according to business needs.

Salary: £47,443.45 per annum

Application Deadline: Sunday 6th September 2026.

First Stage Interviews: w/c 21st September 2026 in-person

Second Stage Interviews: w/c 5th October in-person

Benefits:

• 25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days

• Ability to buy up to 3 days annual leave

• Pension scheme

• Cycle to Work, Tech  and Home Scheme

• Season Ticket Loan

• Employee Assistance Programme (EAP)

• Health Cash Plan

• Group Life Assurance

• Staff discount at our bar and café

• Complimentary staff tickets

• Enhanced Maternity, Paternity and Adoption leave

• Staff networks, forms and social groups

All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months. 

Location: Homebased with occasional need to travel to Shelter offices

Do you want to use your technical expertise to help power Shelter’s fight against the housing emergency? Join Shelter as one of our Senior IT Infrastructure Engineers and play a key role in maintaining and developing the resilient, secure and reliable technology that underpins our work.

About the role

Working within the IT Operations team, our Senior IT Infrastructure Engineer's primarily support and assist with the professional delivery of Shelter’s servers and network infrastructure ensuring it remains reliable, secure and fit-for-purpose. The post holder will keep abreast of emerging IT technologies, make recommendations and implement resilience and feature enhancements, whilst maintaining a level of security appropriate to an organisation that handles sensitive data.

Role specifics

You’ll play a key role in ensuring Shelter’s IT infrastructure is secure, reliable and fit for the future. Working across a range of technologies, you’ll provide expert technical leadership, lead the delivery of infrastructure projects and improvements, resolve complex technical issues, and help maximise the value of Shelter’s investment in technology. You’ll work closely with colleagues across IT and the wider organisation to develop resilient, innovative solutions that support our strategic objectives while continuously improving our systems, services and ways of working.

About you

To succeed, you’ll need proven relevant experience that includes managing major updates and the replacement or commissioning of new services. You’ll also need to have worked deploying and troubleshooting Microsoft Azure hosted Windows and ideally Linux servers and Entra ID administration. An awareness and understanding of best working practice around information and technology security is important too, while it goes without saying that you have great problem-solving skills. Comfortable working both as part of team and independently, it’s anticipated that some tasks may fall outside of your prior experience, so you’ll also need to be keen to learn and develop. The ideal candidate should have practicable knowledge of WAN and LAN technologies including the configuration and troubleshooting of switches using GUI and Command line interfaces. Experience with liaising with third party network providers would also be desirable but not essential. We also require someone that is willing to travel on occasions when needed.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our IT Service Delivery function works to ensure Shelter’s software, systems and infrastructure remain available, flexible and secure. Within this team, IT Operations maintains and develops our end user environment and infrastructure – that's where you'd fit in.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

At Life Charity, our volunteers are at the heart of everything we do. They give their time, skills and compassion to support women, families and communities across the UK.

We’re looking for a passionate and organised Volunteer Experience and Engagement Officer to help us recruit, engage, support and celebrate our volunteers, ensuring they have a positive and rewarding experience from their first enquiry through to long-term involvement.

Accountable to: HR Advisor, Retail and Volunteer Operations Manager

Location: Home Based with travel to sites around the UK and to the Leamington Spa Office

Contract Information: 21 hours per week across a minimum of 3 days/Permanent

Salary: £15,288 actual (£25,480 FTE)

Benefits:

• 25 days holiday plus bank holidays (pro-rota for part time contracts)
• Pension Scheme
• Flexible working arrangements
• Birthday leave after 1 years’ service. 
• Paid mileage for travel to locations other than base location.

Internal Relationships: Directors and Heads of departments/HR Team/All staff within Services and Income Generation Teams

External Relationships: Volunteer Centres/Local Communities/Local Councils/Associations that support volunteer management/Training providers

The Volunteer Experience & Engagement Officer plays a key role in ensuring that volunteers have a positive, meaningful, and impactful experience with the charity. This role is responsible for recruiting, supporting, engaging, and retaining volunteers, while fostering a strong sense of community and alignment with the organisation’s mission.

Key Responsibilities

Volunteer Recruitment and Onboarding

• Develop and deliver effective volunteer recruitment strategies
• Manage volunteer applications, interviews, and selection processes
• Coordinate onboarding, inductions, and training sessions
• Ensure all volunteers are safely and appropriately onboarded (including checks where required)

Volunteer Experience and Engagement

• Act as the main point of contact for volunteers, providing ongoing support
• Design and implement initiatives to enhance volunteer satisfaction and engagement
• Organise events, recognition programmes, and feedback sessions
• Build a strong, inclusive, and motivated volunteer community

Retention and Development

• Monitor volunteer engagement and identify opportunities to improve retention
• Provide opportunities for skills development and progression
• Address concerns and resolve issues in a timely and supportive manner

Communication and Coordination

• Maintain regular communication with volunteers through newsletters, updates, and meetings
• Work closely with internal teams to match volunteers to suitable roles
• Ensure clear role descriptions and expectations for all volunteer positions

Monitoring and Reporting

• Track volunteer data, hours, and impact
• Collect feedback and evaluate volunteer programmes
• Produce reports on volunteer engagement and outcomes

Safeguarding and Compliance

• Ensure all volunteering activities comply with organisational policies and safeguarding standards
• Promote a safe, respectful, and inclusive environment for all volunteers

Key Outcomes

Growth in Volunteer Base

• Increase in the number of active volunteers
• Strong pipeline of new applicants from diverse backgrounds
• Reduced time to recruit and onboard new volunteers

High-Quality Volunteer Experience

• Positive volunteer satisfaction scores (e.g. via surveys/feedback)
• Volunteers report feeling valued, supported, and connected to the mission
• Consistent delivery of a structured and welcoming onboarding experience

Volunteer Retention & Commitment

• Improved volunteer retention rates over time
• Increased average length of volunteer engagement
• Higher levels of repeat participation and commitment

Engagement and Community Building

• Regular and well-attended volunteer events, communications, and initiatives
• Strong sense of community and belonging among volunteers
• Increased participation in engagement activities (meetings, training, events)

Effective Volunteer Deployment

• Volunteers are well-matched to roles aligned with their skills and interests
• Positive feedback from internal teams on volunteer contributions
• Reduced gaps in volunteer coverage across departments

Measurable Impact of Volunteering

• Clear tracking of volunteer hours and contributions
• Demonstrable impact of volunteers on service delivery and beneficiaries
• Ability to evidence volunteer value for reporting and funding purposes

Strong Communication and Relationships

• Consistent, clear, and engaging communication with volunteers
• Positive relationships between volunteers and staff teams
• Timely response to volunteer queries and concerns

Compliance and Safeguarding

• All volunteers appropriately trained and compliant with policies
• Safeguarding standards consistently upheld
• Minimal incidents due to clear processes and proactive management

About the role 

This is an exciting opportunity to join Women and Girls Network's Senior Leadership Team and lead two of our most impactful service areas: the Intersectional and Anti-Oppressive (IOS) Team and the Criminal Justice and Violence Against Women & Girls (CJS, VAWG) Team. 

As Head of Services, you will play a vital role in shaping and driving services that support women and girls affected by gender-based violence, ensuring they receive empowering, trauma-informed and culturally responsive support. You will lead with a strong commitment to feminist, anti-racist and anti-oppressive values, ensuring that the voices and experiences of survivors remain at the heart of everything we do. 

Working closely with the Director of Services and senior colleagues, you will provide strategic leadership across a diverse portfolio of services, strengthening partnerships, influencing systems and championing innovative approaches that remove barriers and improve outcomes for women facing multiple disadvantages. This is a unique opportunity for an experienced leader to make a lasting impact, both within our organisation and across the wider VAWG sector.

Job description 

As the Head of Services, you will:

• Lead and inspire the IOS and CJS, VAWG teams, providing strategic direction and oversight to ensure services are accessible, high-quality, survivor-centred and aligned with WGN's feminist values and vision.
• Champion intersectional and anti-oppressive practice, ensuring services are responsive to the diverse experiences of women and girls, particularly those from Black and Global Majority communities and others facing systemic barriers.
• Drive excellence in service delivery, safeguarding and quality assurance, ensuring robust risk management and compliance while creating environments where survivors can heal, recover and thrive.
• Lead, support and develop Service Managers, fostering a culture of collaboration, wellbeing, accountability and continuous learning that enables staff to deliver their best work.
• Build influential partnerships across statutory, voluntary and community sectors, strengthening pathways for survivors and ensuring WGN's expertise informs local, regional and national responses to violence against women and girls.  
• Use insight, evidence and survivor feedback to evaluate impact, drive innovation and shape the future development of services, ensuring they continue to meet emerging need and deliver meaningful change.
• Represent WGN as a sector leader, advocating for systemic change and helping to create a society where all women and girls can live free from violence, inequality and discrimination.

Supporting Statement Guidance

Your supporting statement should clearly demonstrate how your experience, knowledge, skills, and qualifications meet the requirements of the role. Please address the key criteria outlined in the Job Description and Person Specification, providing specific examples of achievements and responsibilities that evidence your suitability for the position.

Focus on relevant professional experience, transferable skills, and the impact of your work. Where possible, use concise examples to illustrate how you have successfully applied these skills in practice.

The supporting statement should be no more than 500 words and should complement, rather than repeat, the information contained in your CV or application form.

Closing date and interviews

This vacancy will close at 9am on Monday 28 September 2026. Interviews will take place shortly thereafter, and shortlisted candidates will be notified of the arrangements.

We encourage early applications, as we reserve the right to close the vacancy before the advertised closing date should we receive a high volume of applications or identify a suitable candidate.

The selection process will consist of two interview stages and a role-related assessment task. Interviews may be conducted either in person or remotely, depending on panel availability and logistical requirements, and may involve a combination of both formats throughout the process. Candidates invited to participate will receive full details of each stage, including the assessment task and interview arrangements, in advance.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Commitment to Equity and Inclusion

We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.

WGN is an equal opportunities employer.

Exemption

This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.

 Are you a Health and Safety Officer looking for a wider range of experience in a complex but very rewarding environment?

About the role

As the Health and Safety Officer at St Mungo’s, you will play a crucial role in ensuring the organisation meets its legal, regulatory, and contractual obligations while fostering a culture of safety and wellbeing for all stakeholders.

In this role you will:

• As a Health and Safety Officer at St Mungo’s, you will play a pivotal role in ensuring the safety and wellbeing of all individuals involved in our operations.
• The best thing about our team is our solid commitment to maintaining high health and safety standards.
• Main responsibilities include providing advice, conducting audits and inspections, monitoring incidents, and supporting the development and implementation of health and safety policies.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

• We are seeking an attentive and proactive Health and Safety Officer with a strong focus on detail and quality.
•  The ideal candidate would possess excellent communication skills and the ability to provide timely and high-quality advice on health and safety matters.
•  They should demonstrate a commitment to continuous improvement and be able to collaborate effectively with senior team members to ensure compliance and address any areas of concern.
• Above all, we are looking for someone who shares our dedication to maintaining a safe and healthy environment for all stakeholders.
• You will ideally have minimum qualification of a NEBOSH general certificate.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 09/09/2026

Interview and assessments on: 24/09/2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Natural History Museum
Financial Controller
Salary: £65,000
Contract: Permanent, Full-time (36 hours per week)
Hybrid working: 3 days per week in the office, South Kensington

The Natural History Museum is one of the world's most iconic visitor attractions and a globally respected scientific research centre. Home to over 80 million objects and welcoming more than five million visitors annually, we are uniquely placed to inspire people to care about the natural world and tackle some of the most pressing challenges facing our planet. 
As we continue to deliver our ambitious strategic priorities, we are seeking an experienced and forward-thinking Financial Controller to play a pivotal leadership role within our Finance team.
This is an outstanding opportunity for a qualified finance professional to lead core financial operations, reporting and systems functions while helping shape the Museum's financial strategy and supporting transformational change across the organisation.

About the Role
Reporting to the Head of Finance, the Financial Controller will lead three teams, totalling 12 members of staff, across Financial Accounts, Financial Operations and Finance Systems.
You will be responsible for ensuring the integrity, compliance and effectiveness of the Museum's financial reporting processes, maintaining strong financial controls and delivering excellent finance services across the organisation.

Key Responsibilities
As a key member of the Finance leadership team, you will:

• Lead and develop the Financial Accounts, Financial Operations and Finance Systems teams, ensuring a high-performing, customer-focused finance function. 
• Take overall responsibility for the production of statutory accounts, Whole of Government Accounts (WGA) returns and the successful delivery of the annual external audit process. 
• Ensure compliance with accounting standards, Charity SORP, FReM, VAT and HMRC requirements, maintaining robust financial controls and governance across the Museum. 
• Lead treasury management, cashflow forecasting and stewardship of Museum funds, whilst managing relationships with auditors, government bodies and other external stakeholders. 
• Act as a senior finance leader and deputy to the Head of Finance, providing expert financial advice to senior stakeholders and supporting major projects and strategic initiatives. 
• Drive continuous improvement across finance systems, reporting, policies and processes, ensuring efficient, compliant and effective financial operations.
• Work in partnership with business leads responsible for income generation, providing strategic advice and aligning teams to work with agility to respond to organisational need

About You
We are looking for an experienced and commercially minded finance leader who combines strong technical expertise with excellent stakeholder management and people leadership skills.
You will bring:

• A recognised accounting qualification (ACA, ACCA or CIMA) with significant, demonstrable post-qualification experience
• Proven experience leading and developing finance teams within a complex organisation
• Strong technical accounting knowledge, including statutory reporting, financial controls and governance
• Experience of preparing and presenting financial information to senior leadership and Board-level audiences
• Knowledge of charity accounting, SORP, VAT and HMRC requirements
• Experience overseeing finance systems and driving process improvement initiatives
• Advanced Excel skills and strong analytical capabilities
• Excellent communication skills, with the ability to translate complex financial concepts for non-finance stakeholders
• A proactive, solutions-focused approach and ability to manage competing priorities effectively

Why Join the Natural History Museum?

• 27.5 days annual leave plus public holidays
• Defined contribution pension scheme with up to 10% employer contribution
• Flexible and hybrid working arrangements
• Enhanced family-friendly policies
• Life insurance
• Employee assistance and wellbeing support programmes
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.

Apply Now
The Natural History Museum is partnering exclusively with Allen Lane and Iain Slinn on the recruitment of this exciting opportunity. For a confidential discussion and further information, please contact Iain directly.