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About the role
The International Transport Workers’ Federation (ITF) is seeking an experienced and strategic professional to represent the organisation at the International Civil Aviation Organisation (ICAO) and related global aviation bodies.
This role will play a key part in ensuring that the voices and interests of aviation workers are reflected in international regulatory frameworks and industry standards.
Working closely with the ITF Civil Aviation Director and ITF affiliates, the successful candidate will strengthen ITF’s influence in global aviation policy discussions and support unions to engage effectively with international regulatory processes.
Key responsibilities
About you
You will have experience working on aviation policy, regulation or industrial issues within trade unions, international organisations or the aviation sector.
You will bring strong negotiation, diplomatic and communication skills and the ability to operate effectively in complex international policy environments. You will also be able to build strong relationships with unions, regulators and industry stakeholders.
Why work for ITF?
The ITF is a global trade union federation representing transport workers around the world. Our work supports more than 700 affiliated unions in over 150 countries, campaigning for workers’ rights, equality, safety and sustainable transport.
By joining ITF, you will:
ITF is committed to equality, diversity and inclusion and encourages applications from candidates of all backgrounds
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
Values
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
Our Immigration Team works closely with Birmingham City University (BCU) to run the Immigration Law Student Clinic, a key source of free accredited immigration advice for people in Birmingham who cannot afford legal support.
The role involves supervising students as they research and prepare legal advice, coordinating day‑to‑day clinic activity, and supporting casework within CELC’s immigration team. You will recruit, train, and mentor students, ensuring they have an excellent student experience and helping them develop practical legal skills while ensuring clients receive an excellent service.
Responsibilities
Working closely with Birmingham City University the Law Clinic Supervisor will:
· Ensure that the Clinic is run in line with the Team’s priorities and the strategy and priorities of the Law Centre
The Law Clinic Supervisor will also:
Person Specification
Essential
provide realistic timescales for completion
Desirable
Fairer, more just society
About the Project
PKD Scotland: Outreach and Community Connections Project.
It is estimated that around 5,000 people in Scotland could be living with Polycystic Kidney
Disease. It is however often poorly understood and historically underfunded, meaning people
can leave clinic after diagnosis with little support beyond medical appointments. Many tell us
they don't know where to turn for emotional support or to meet others living with the same
condition. We want to change that and with support from a National lottery Awards for All grant
that is exactly what we are going to do.
The eighteen-month project will see us reach into hospitals across Scotland to try and ensure
that no one with PKD in Scotland has to manage their journey on their own. From diagnosis
onwards we want all to be aware of the charity, the array of services that we offer and foster
engagement. Two new volunteer led support groups will be established and a group of
ambassadors recruited to support the ongoing connections we make to ensure that PKD
remains in the spotlight.
As our Scotland PKD Engagement Officer you will be central to the success of the project.
Many people only reach us years after diagnosis, often when symptoms worsen, but we know
that early connection can make a real difference. PKD is lifelong and people face new
challenges at every stage. Having support around them helps them stay confident, informed
and connected.
About The Role
As PKD’s Scotland Engagement Officer, you will play a central role in delivering this ambitious
outreach project.
Reporting to the Chief Executive, you will raise awareness of the PKD Charity and its services,
ensuring that people diagnosed with PKD are informed about available support from the earliest
possible stage.
You will build and nurture relationships with NHS professionals and services across Scotland,
helping embed PKD Charity information and resources into patient pathways. Alongside this, you
will work closely with volunteers to establish two new PKD support groups and develop an
ambassador programme to maintain long-term local engagement and visibility.
This is an exciting opportunity for a confident relationship-builder who enjoys working
autonomously while contributing to a small and dedicated team. Your work will help ensure that
people living with PKD across Scotland feel informed, connected and supported throughout every
stage of their condition.
For more information and details on how to apply, please read the full Job Description.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Services in Barnet.
Sounds great, what will I be doing?
We are seeking a dedicated and adaptable professional to manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model. The ideal candidate will work closely with clinical teams, contribute to multi-disciplinary care planning, and build strong relationships with employers to tailor job opportunities. Strong organisational and communication skills are essential for managing referrals, job retention support, and compliance with NHS and Hestia protocols. The role also requires accurate KPI tracking, benefit guidance, and flexibility to work across various settings. A commitment to professional development, collaboration, and client-centred outcomes is key.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Someone who is a self starter and comfortable with a lone working environment, you will have strong empathy skills and an eye for detail. You should have experience of supporting people in a job search and have made an impact on this. To succeed you would need to have worked in a target environment and used to meeting and exceeding targets.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: 9 Months Fixed Term (potential to become Permanent)
Hours: 35 per week
Flexible Arrangement: 2 days per week in office
About the Role
You will play a key role in delivering Norwood’s marketing and communications strategy, with a focus on events and community engagement.
Working closely with your peer Senior Marketing Executive and the wider Marketing, Fundraising and Events teams, you will lead the planning and delivery of campaigns that drive engagement, attendance and income.
You will take ownership of event marketing from concept through to delivery, ensuring activity is creative, well coordinated and delivered to a high standard.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
You will:
This is a role for someone who enjoys variety, thrives in a fast-paced environment and wants to see their work make a visible difference.
Your Day to Day
You will:
Your impact will be seen in:
Qualifications, Experience & Training
Essential
Desirable
Reward and Benefits
The client requests no contact from agencies or media sales.
Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol?
Where you’ll be working
We are looking for 2 Duty Workers to join the expansion of the St Mungo’s Bristol Accommodation Service. Ou will be working at Toll House Court in Southville; which is a historic building with 20 supported housing bedspaces for people experiencing homelessness.
The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing.
You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.
What you’ll be doing as a Duty Worker
In the rewarding role of Duty Worker, you’ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You’ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include:
Working hours
You will work full time on-site on a 7‑day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm–8am Monday to Friday, and for all weekend hours.
About You
This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step?
We’d love to hear from you if you bring:
We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 7 April 2026
Interview and assessments on: 28-30 April 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
Sport & Events Coordinator
Department: Sport & Physical Activity Team
Reports To: Sport & Events Manager
Direct Reports: None
Contract Details: Full time, hybrid working (3 days in the office, 2 days remote)
Grade: 7
Salary: 28,000 – 30,000
Job Purpose:
This role will be responsible for the end-to-end delivery of a set of allocated sports, becoming the subject matter expert for those sports within CSSC. Working closely with volunteers, suppliers and partners, the role will ensure that their sports deliver a balance of larger national events and engaging local activities. For some larger scale events, the role will take on responsibility as Events Lead, so experience in event planning and delivery is vital.
The role will oversee event planning, delivery and evaluation, while ensuring compliance with all operational requirements such as health & safety and risk management. The role will play a vital role in supporting CSSC’s sports programme, increasing participation and enhancing member experience.
Key Responsibilities:
Sport Oversight & Development
· Act as the subject matter expert for a set of allocated sports.
· Support the development and delivery of sport specific plans in collaboration with the Sport & Physical Activity Team, volunteers, members and external partners.
· Monitor trends, challenges and opportunities within each sport to inform planning and innovation.
Event Planning & Delivery
· Lead the end-to-end planning and delivery across the allocated sports.
· Ensure all events comply with event protocols such as health & safety and risk management.
· Coordinate logistics, manage budgets, bookings, venues, and suppliers to ensure seamless event delivery.
· Work with volunteers to deliver safe, enjoyable and high-quality events and activities.
Volunteer & Partner Engagement
· Support, guide and collaborate with volunteers involved in delivering the sports specific development plans.
· Build positive relationships with NGBs, suppliers and external partners.
· Act as the primary point of contact for a set of allocated sports, proving advice, information and support.
Monitoring, Reporting & Finance
· Manage allocated sports budgets effectively, ensuring effective use of resources.
· Collect and report data on participation, spend and outcomes.
· Capture feedback and lessons learned to improve future delivery.
Team & Organisational Contribution
· Work collaboratively with colleagues across CSSC to support the wider sports transformation programme.
· Contribute to shared projects, national campaigns, cross-sport and cross-team initiatives as required.
Person Specification:
Essential:
· At least one year's experience coordinating and delivering events or projects, ideally within sport or physical activity.
· Strong organisational skills with the ability to manage multiple priorities.
· Knowledge of event management protocols, including health & safety and risk management.
· Excellent communication and relationship-building skills.
· Experience of working with volunteers.
· Confidence in managing budgets, logistics, and suppliers.
· Ability to work independently and as part of a team.
Desirable:
· Knowledge of the sport & physical activity sector, including NGBs and sports development principles.
· Experience of developing or supporting sport-specific development plans.
· Understanding of monitoring and evaluation methods for participation and engagement.
· A relevant qualification in event management, sport development, or project management.
· Knowledge of the civil service and public sector environments
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The Tenovus Macmillan Welfare Benefits Caseworker Role
We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.
We're recruiting experienced Welfare Benefits Caseworkers across areas in Wales in the Hywel Dda & Cwm Taf University Health Boards for a 3 year Fixed Term contract.
With your expert and specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs.
You'll need to be available to attend an Assessment Centre in Cardiff week commencing 20th April for a 1st June start date
The Tenovus Macmillan Welfare Benefits Caseworker Role Details
Covering the Hywel Dda or the Cwm Taf University Health Board this is an important and meaningful advice role in the cancer community for an experienced Welfare Benefits Caseworker. Managing a fully triaged caseload of welfare benefits clients across your specific area when it comes to cancer you’ll put your existing expert welfare benefits knowledge to good use, so your clients receive their full benefits and entitlements.
Your work is mainly done over the phone but may also be in person or digitally where you’ll be delivering a casework management and advice service for people with a cancer diagnosis and providing all the necessary support.
You’ll receive your referrals through your colleagues delivering the first contact element of the service. These referrals will contain full details of the advice needs ready for you to action the next steps. You’d also be required to independently build professional partner working relationships to support your role across the University Health Board as we grow the service.
What’s key is our service user experience is slick, professional and personable whether that’s with partners or services users. You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment.
It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.
Whilst we offer flexible home working options, we require your ability to commute across your specific University Health Board (Hywel Dda or Cwm Taf) and to our Cardiff Head Office when necessary with Head Office working welcomed. For example, you’ll need to be flexible to commute to Cardiff with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis or across your University Health Board for partnership working.
The Tenovus Macmillan Welfare Benefits Caseworker Fit
We’re looking for a relationship builder and a team player who is an expert in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. You’re a detailed and analytical thinker who handles sensitive conversations and emotions well and with resilience.
It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.
Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.
Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day to keep focus on what’s important to achieve our shared goals
If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.
The Tenovus Macmillan Welfare Benefits Caseworker Skills
If you're seasoned in this area we’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.
To be great in this role you’re skilled with:
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)
Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.
We are here for everyone affected by cancer We offer information, advice and specialist support to everyone who needs it.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Support Coach
Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.
About the Role
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in helping residents who have recently left prison settle into our residential setting and take positive steps toward reintegrating into the community. You will work closely with residents to create tailored support plans that reflect their individual needs and help them move toward successful rehabilitation. By identifying each resident’s needs, goals and skills, you will support and motivate them to achieve their potential. The service is committed to focus on public protection and effective risk management.
Some Key Responsibilities Include:
About You
We are seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is looking for an experienced and ambitious Fundraising & Engagement Manager to lead and grow our fundraising and engagement activity—helping us provide vital support to people with learning disabilities and their families.
You will oversee the development and delivery of innovative fundraising initiatives, donor stewardship, and engagement campaigns, ensuring sustainable growth and increased visibility for the organisation. As an expert in your field, you will work collaboratively across teams and with external partners, to champion Centre 404’s mission within local communities and beyond.
About the Role
This is an exciting opportunity to take ownership of Centre 404’s fundraising strategy and drive innovative approaches across individual giving, corporate partnerships, trusts and foundations, and community fundraising. You will play a key role in shaping our income generation, increasing our visibility, and maximising our impact.
Key Responsibilities
About You
Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 70 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria.
The client requests no contact from agencies or media sales.
Responsible to: Operations Manager
Role purpose: To supports people in the local community through the provision of holistic Money, Debt and Budgeting Advice
Salary Scale:2.1 – 2.4. £27,495 - £29,400 FTE. P/T hours will be considered
Key work areas and tasks
Provision of advice and casework
Provide money advice and casework covering the full range of debt advice topics including priority and non-priority debt and money advice issues
Identify urgent situations and ensure any possible action is taken immediately
Assist clients with related issues integral to their debt case such as welfare benefits advice, housing, other financial matters and income maximisation (incorporates applications for grants and other welfare schemes)
Work with the client to draw up an agreed financial statement incorporating the Standard Financial Statement
Enable clients to identify and explore various options they may have in addressing their situation explaining the consequences and limitations of each option
Assist clients in the calculation of offers to priority and non-priority creditors with reference to their Financial Statement.
Where appropriate undertake negotiations with clients’ creditors and other relevant bodies and/or act for the client by drafting or writing letters and telephoning and negotiating with third parties as necessary
Prepare and present cases to the appropriate statutory bodies and courts as required including DRO, Breathing Space and bankruptcy applications
Maintain timely, accurate and detailed case records and adhere to administration systems
Maintain statistical information and other required documents and undertake client feedback surveys and facilitate client evaluation
Manage an agreed caseload of debt and money advice cases
Ensure all work casework conforms to Operational Policy including meeting the requirements of the Advice Quality Standard, FCA and MAPS
Provide basic welfare benefits advice to clients, to include assessing eligibility for benefits, better-off calculations and other income maximisation advice
Assist clients with other problems, referring to other advisers and/or agencies as appropriate
Provide representation for clients at county or magistrates courts when appropriate
Provide support, guidance and supervision to the money advice trainee caseworker/caseworker’s assistant and other less experienced staff and volunteers
Research and Campaigns (social policy work)
Assist with social policy work by providing information about clients' circumstances through the appropriate channel.
Research and campaigns, monitoring and relationship building.
Assist with the development and implementation, in conjunction with the Operations Manager and in consultation with other charity workers, the Charity’s Research and Campaigns Plan.
Assist with research and campaigns work by providing information about clients' circumstances through the appropriate channel.
Administration
Maintain and monitor effective and efficient administrative systems.
Monitor health and safety policy with regard to staff, equipment and premises within statutory requirements.
Ensure complaints are brought to the Manager’s attention as soon as is practicable.
Training and Development
Identify and implement own training and development needs (in consultation with the Operations Manager).
Identify the training needs of charity workers through support and supervision and contribute towards the charity’s training and development plans.
Contribute to organising training activities in conjunction, as appropriate, with the Operations Manager.
Other Duties and Responsibilities
Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Abide by data security and information assurance guidelines.
Ensure that work undertaken reflects and supports the Citizens Advice service’s equality and diversity strategy
Any other relevant tasks or duties required to ensure the effective running of the charity and our services.
To contribute to the induction and on-going training of charity workers within the team.
Person specification
Essential criteria
Qualified and competent money advice and debt caseworker holding the relevant accredited quality standard and other competencies set down by Advice Quality Standard, Money and Pension Service, FCA and/or Institute of Money Advisers
Demonstrable and thorough understanding of the application of the debt process in a busy advice organisation and of doing so in a client- centred and efficient way including through working on a Money Advice Service or MAPS funded programme
A positive approach to quality of advice audit (including peer review and external audit) and a commitment to constructive feedback as part of the quality assurance and learning process (as a recipient and
as a supervisor)
The ability to sift through large amounts of information and gather essential details during a client interview
Excellent negotiation skills with experience of conducting negotiations with a range of agencies and creditors
Proven ability to plan and prioritise your workload, meet deadlines and work calmly and with focus within a busy and fast paced environment
Experience of using a casework recording and quality assurance system and IT platforms
Experience of providing effective guidance and support to peers and junior colleagues and the ability to plan and co-ordinate the workload of others
Experience of working effectively within a team including paid and volunteer staff
Excellent communication skills (spoken and written) and the ability to develop and maintain positive, professional, working relationships with clients, funders, stakeholders, colleagues, volunteers, creditors and other agencies
Proven IT skills including very confident and competent use of Word, Excel, databases, cloud-based systems etc to maintain effective records, administrative and reporting systems
A commitment to travelling to various locations as required
Understanding of the issues affecting society and their implications for clients and service provision
Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies
Desirable criteria
Experience of working within a Citizens Advice charity
Experience of working with the public in an advisory capacity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Interim Internal Communications Officer role. This position plays a vital part in ensuring staff feel informed, engaged, and connected through engaging content and dynamic channels, supporting the organisation’s strategic goals during a crucial transitional period.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Permanent | Full Time | Circa £30,000 + Excellent Benefits
Location: North East England | Community Based/Home Working
Make a Difference Every Day
For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.
As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.
Do you want to play a part in what we do?
People are at the heart of everything we do. Together, we:
About the Role
We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across North East England but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.
You will have experience of engaging and supporting people in a community, charity, social care, or other people focused position, supporting those who are socially isolated to be better connected into their communities. You will have good organisational skills, empathy and the ability to listen and build relationships with people who may have complex and challenging welfare needs, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.
This is a community-based position working from home but covering primarily the Tyne & Wear/Durham region, delivering both remote and face to face support. The candidate must have their own vehicle to use to travel around these regions.
Additional Information
· Driver’s License
· Enhanced DBS check
· Must have the right to work in the UK.
How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.
Closing Date: Tuesday 7th April 2026, 5:00pm. First stage interviews to be held online via Teams, 14th-16th April.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.
The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Brent.
Sounds great, what will I be doing?
We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.
Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.
At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.
Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Age UK Kensington & Chelsea (AUKC) is a vibrant, values led local charity dedicated to helping older people live well — staying connected, independent and fulfilled at every stage of life. We work alongside our community to codesign and deliver impactful services that promote wellbeing, tackle loneliness, influence local policy and ensure dignity and independence for people across the borough.
As we look to the future, we are focused on innovation, growth and lasting impact. Building on the success of resecuring our two largest contracts in 2025 (for three and up to nine years respectively) we are seeking to strengthen our partnerships, diversify the ways we deliver support, and create new approaches to have even greater impact for older people in Kensington & Chelsea.
This is an exciting time to join a charity widely recognised for its compassion, quality and influence with a strong reputation among NHS, local authority and community partners.
We are now seeking an exceptional Director of Services & Deputy CEO to join our leadership team and help shape the next stage of our journey.
Director of Services & Deputy Chief Executive Officer
Kensington & Chelsea, London (hybrid working)
Circa £75,000 FTE for 4 days per week (circa £60,000 for 4 days)
The Opportunity
This is a rare and exciting leadership role for someone who is passionate about community impact and aspires to become a CEO in the future.
As Deputy CEO, you will work closely with our Chief Executive to provide inspiring, values driven leadership across the charity. You will help develop and deliver our new three-year strategy, steer organisational priorities, strengthen our culture, and ensure we continue to grow and thrive — as well as deputising confidently for the CEO when required.
As Director of Services, you will lead our Health, Wellbeing and Community Services, ensuring they remain high quality, evidence based and financially sustainable. You will champion innovation, drive integration across programmes, and make sure our work delivers measurable outcomes for older people.
A key part of your role will be building strong relationships with commissioners and partners, developing compelling proposals, and supporting the growth and diversification of our services. You will also lead our impact and quality agenda, embedding a culture of learning, continuous improvement and accountability.
If you are an ambitious, strategic and collaborative leader who thrives on variety and purpose — and who is energized by working alongside communities — this is an exceptional opportunity.
About You
We are looking for a confident and compassionate leader who brings:
Significant senior leadership experience in the voluntary, community or public sector.
A strong track record of developing and delivering health, wellbeing or community services.
Expertise in impact measurement, quality assurance and evidence driven service design.
Experience of business development, including securing grants, contracts or new partnership opportunities.
Excellent relationship building skills across health, care, local government or community sectors.
A leadership style that is collaborative, inclusive and aligned with our values of kindness, respect and integrity.
Experience working within integrated care systems or commissioning environments
What We Offer
A rare career development opportunity for someone who may be aspiring to become a CEO.
A supportive and ambitious organisation committed to innovation, inclusion and impact.
The chance to shape high quality services that make a real difference to people’s lives.
Competitive salary, pension and ongoing professional development.
How to Apply
If you would like an informal conversation about the role, please contact our retained advisors Anna Gardet or Erica Ritchie at Prospectus.
Recruitment Timetable
Deadline for applications: Sunday 12th April 2026
Interviews with Prospectus: 20-24th April 2026
First stage interviews with Age UK Kensington & Chelsea: 7th May 2026
Second stage interviews with Age UK Kensington & Chelsea: 12th May 2026