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Job Title: Development Manager
Location: London
Reports to: Chief Executive Officer
Job Summary
The Development Manager will be a dynamic and experienced fundraiser with strong technical skills in grant and funding solicitation, management and stewardship across Crisis Action’s current donor targets including major foundations, governments, and High Net Wealth Individuals (HNWI). They will serve as the anchor of a newly configured fundraising team designed to support Crisis Action to nurture its existing donors and secure the next generation of support for its ground-breaking work.
This role is pivotal in ensuring excellence in our outreach, proposals, reporting and communication to drive resource mobilisation that is essential for the organisation’s financial sustainability at a time when our distinct model and way of working is needed more than ever.
Principal responsibilities
Donor engagement and communications
Grant management and oversight
Strategic vision and guidance:
Research and intelligence:
Team coordination and collaboration
Communications
Data and Systems Management
Job Specifications
Essential Skills & Experience
Desirable skills and experience
Key Relationships
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary & Benefits
Salary: We have set bands for the salary range for all positions at Crisis Action. The baseline of our salary range for this position is £40K per annum.
Benefits: 25 annual leave days (30 days after 3 years). Up to 6% contribution to pension. 3-month long service leave after 6 years and one-month sabbatical leave in year 10. CA additionally offers an annual inflationary increase, and 2% salary increase in year 2, 4 and 8 subject to availability of funds.
DEI (Diversity, Equity and Inclusion) Statement
Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit.
The client requests no contact from agencies or media sales.
Why choose a career at the Together Trust charity? Find out from your potential future colleagues!
Location: Hybrid working – home and Cheadle (Stockport) with some occasional travel to services in the Greater Manchester area
Salary: £43,150 with incremental pay increases every two years
Hours: 37.5 hours per week
Contract: Permanent
About the role
As one of the UK's best employers, we are looking for an experienced and values- driven Recruitment Manager to lead the Together Trust’s talent acquisition strategy and end-to-end recruitment lifecycle. This is a key leadership role within the People, Culture and Digital team ensuring we recruit the right people, in the right place, at the right time – while delivering an inclusive, compliant and high-quality candidate experience.
Reporting to the Head of Workforce Analytics & Operations, you’ll combine strategic thinking with hands-on leadership, using data and insight to continuously improve recruitment outcomes across a diverse and purpose-led organisation.
What you’ll do
What We're Looking For:
Why Join us?
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our colleagues, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.
Interviews will be held on 21 May 2026.
We reserve the right to close this vacancy early if we receive sufficient applications.
Applications are encouraged from all inclusive of age, disability, marriage or civil partnership, pregnancy and maternity, religion and belief, race, sex, sexual orientation, trans status and socio-economic background. We are committed to making reasonable adjustments for people with disabilities. We positively encourage applications from those with lived experience.
If there is any part of your lived experience, you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
This is not a traditional classroom teaching role, though it does require strong classroom presence and credibility.
The Secondary Equity Practitioner will be embedded full-time within one partner secondary school, working mainly with teachers to support deep reflection on practice, help surface harmful assumptions and routines, and support more equitable ways of teaching, relating and responding. The role sits at the heart of Class 13’s Equity-Driven Practice Cycle and is central to how we support lasting change in schools. The role will involve regular lesson cover across the 11-17 age range and across a broad range of subjects, enabling teachers to participate in reflection, training and development.
This role will suit an experienced secondary teacher who can build trust quickly, hold complexity without rushing to easy answers, and stay in relationship when conversations become uncomfortable. We are looking for someone who can act as a supportive, reflective, critical friend to teachers, not someone who needs to be the most certain person in the room.
Purpose of the role
To support teachers to reflect critically on their practice, acknowledge their potential for harm, and take meaningful steps towards transforming how they teach and relate to young people.
Before you apply
This role is deeply relational and, at times, emotionally demanding. You will be working with teachers in moments where reflection may feel vulnerable, uncertain or uncomfortable. To do this well, you will need to bring patience and care: the ability to build trust, hold space for honest conversation, and support people to think carefully about their practice in ways that are thoughtful, humane and grounded.
We are looking for someone who can do this with curiosity and humility. Someone who does not need to stand above the work, but is willing to be part of it. The role asks for a person who can support reflection in others while continuing to reflect on their own practice too.
You will also need to be comfortable working in a very small team, where flexibility, and collective responsibility matter.
Key responsibilities
Equity-Driven Practice Cycle
Build trusting, affirming relationships with teachers and school staff.
Support teachers to reflect on classroom practice, routines, interactions and assumptions.
Facilitate one-to-one and small-group reflective conversations that support teachers discover for themselves rather than simply being told what to change.
Observe lessons and identify patterns, tensions and opportunities for change.
Cover lessons across the secondary age range and across a range of subjects, creating protected space for teachers to engage in professional reflection and development.
Support teachers to translate reflection into practical changes in the classroom.
Contribute to the delivery of Class 13’s wider professional development offer.
Support teachers move from defensiveness to curiosity, and from intent to impact, in line with Class 13’s approach.
School-based relationship and culture work
Build strong working relationships with teachers, support staff and, where appropriate, senior leaders.
Contribute to a school culture where reflection, honesty and shared responsibility are possible.
Offer thoughtful challenge to harmful patterns and practices while maintaining trust and relational safety.
Support the development of more equitable routines, responses and ways of working across school life.
Work with colleagues and school partners to ensure the work remains grounded in the four Class 13 principles.
Organisational contribution
Contribute to Class 13’s organisational learning by documenting reflections, patterns, tensions and emerging insights from delivery.
Work closely with the wider Class 13 team to refine practice, resources and delivery.
Contribute to blogs, case studies, reports and other written outputs where needed.
Participate fully in supervision, reflection and team development as part of a small organisation.
What will help someone thrive in this role
We are looking for someone who is:
Understanding
You can read complexity without rushing to simplify it. You listen well, notice what is happening beneath the surface, and extend empathy even when you find someone’s practice difficult or frustrating.
Supportive
You know how to create relational safety. You can help people stay with difficult reflections without shaming them.
Reflective
You can examine your own practice honestly. You are open-minded, thoughtful and willing to question your assumptions. You are able to notice contradictions in yourself as well as others.
Essential skills and experience
Qualified Teacher Status.
Significant experience teaching in a UK secondary school.
Strong classroom practice and the ability to quickly build rapport with young people aged 11-17.
Confidence in teaching and holding lessons across a broad range of subjects through lesson cover.
Experience supporting, coaching, mentoring or developing other adults in a school setting.
Ability to facilitate reflective conversations in a way that is supportive, calm and humanising.
Ability to build trust with teachers, especially when they feel vulnerable, exposed or defensive.
Strong understanding of how inequity, harm and deficit thinking can show up in schools.
Willingness and ability to reflect critically on your own practice.
Strong written communication skills, with the ability to write clearly and thoughtfully.
Ability to work flexibly and collaboratively as part of a very small team.
Desirable skills and experience
Experience in middle or senior leadership.
Experience in inclusion, behaviour, safeguarding or pastoral leadership.
Experience designing or delivering professional development.
Experience of working across whole-school culture changes, not just within your own classroom.
Familiarity with Class 13’s work, values or wider intellectual influences.
Experience working in mainstream secondary schools serving communities facing structural inequality.
What we are less interested in
Polished equity language without deep reflection. For us, this work is not about saying the right things, relying on representation alone, or locating the problem only in other people.
We are looking for someone who can move beyond surface-level familiarity with equity work and show a deeper capacity for reflection, relational practice and change. Awareness-raising, allyship language, and individual or unconscious bias training do not on their own reflect the depth of analysis or practice this role requires.
Class 13’s work asks for something slower and more demanding: a willingness to stay with complexity, examine your own practice as well as the systems around you, and support change in ways that are thoughtful, humane and grounded.
Class 13’s commitment
Class 13 is committed to building an equitable and inclusive workplace. We welcome applications from people from a wide range of backgrounds and experiences, particularly those underrepresented in education and the charity sector.
We know that strong candidates do not always meet every line of a person specification. If this role feels like a strong fit and you can see yourself growing in it, we encourage you to apply.
We are happy to discuss reasonable adjustments throughout the recruitment process and in the role itself.
Application process
To apply, please include:
your CV
responses to the application questions below:
Application questions
Please answer all five questions. We recommend around 300-500 words per question. applications without these responses will not be considered.
1. Reflective practice
Describe a time when you came to see that an aspect of your own practice may have been causing harm, or limiting a young person’s experience of school. What supported you to recognise it, and what changed afterwards?
2. Supportive challenge
In this role, you would often be working with teachers who feel vulnerable, defensive or unsure. How would you approach a reflective conversation with a teacher after observing a lesson that raised concerns for you?
3. Classroom credibility
This role involves regular lesson cover across the secondary and sixth form age range and across a broad range of subjects. What helps you quickly establish trust, presence and purpose with a class you do not know well?
4. Small team working
What do you see as the strengths and challenges of working in a very small team? How have you contributed well in that kind of environment before?
5. bell hooks reflection
bell hooks wrote:
“When education is the practice of freedom, students are not the only ones who are asked to share, to confess. Engaged pedagogy does not seek simply to empower students. Any classroom that employs a holistic model of learning will also be a place where teachers grow, and are empowered by the process. That empowerment cannot happen if we refuse to be vulnerable while encouraging students to take risks.”
What does this quote mean to you in the context of teaching, adult reflection and power in schools?
Want to find out more before you apply?
If you're thinking about applying and want to ask questions, meet some of the team or get a sense of what Class 13 is actually like, we'd love to talk to you. We're running an online drop-in on Monday 27 April, 4:30–5:30pm, where you can ask us anything about the role. Online drop-in link
If you'd rather come and see us in person, we'll be at the office on Tuesday 28 April and Thursday 30 April, both 4:30–6:00pm. No preparation needed, no pressure. Just come and have a conversation.
Class 13 empowers educators to transform practices, foster equity, and inspire students through innovative, action-based teacher training
The client requests no contact from agencies or media sales.
We are looking for a proactive and compassionate Co-production Coordinator to lead on promoting and developing the co-production element of the London DA Service, Safe Horizons Partnership. This role is full-time until March 2028. The role is based at the Victim Support office in Old Street with some home working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About You:
As the Co-production Co-ordinator you will lead on promoting and developing the co-production element of the London Service. You will manage and chair the Experts by Experience Panel which is the forum through which current and past service users can influence the development of the London DA Service (Safe Horizons London Partnership).
The Safe Horizons London Partnership supports victims and survivors of domestic abuse to cope and recover from the impact crime has had on them, as well as supporting their journey through the criminal justice process. The service delivery model has been shaped by the views of service users and you will have an important role in growing their input and influence. You will recruit co-production champions from the staff team and support them to promote the benefits of co-production and recruit more service users into the co-production function.
Safeguarding and wellbeing are important to us and you will ensure service users are supported during their membership of the Experts by Experience Panel. As a lead in this area, you will work with the management team, sharing the feedback you have obtained and helping it feed into policies and procedures. You will also support national co-production initiatives such as the Victim Voice app. You may also support the recruitment of service users to panels hosted by our partners including the Mayor's Office of Policing and Crime and the Metropolitan Police. Good communication and interpersonal skills are essential, as well as some knowledge of the impact of crime.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Wellbeing and Lifeskills worker will support residents experiencing mental health pressures, to access cultural sensitive services and develop resilience, coping skills and improve overall wellbeing.
Specific Duties:
About You
You will have experience of working with people experiencing mental ill health, experience of working with and managing risk therapeutically, experience of working in a partnership environment or with other agencies, experience of facilitating groups, setting group objectives and reviewing outcomes, and experience of using data bases to record client need, interventions and progress. You will be able to demonstrate a knowledge of the needs of young migrants and refugees or other chronically excluded groups. You will have knowledge of the range of services available to people with mental health needs or other complex needs. You excellent interpersonal skills and the ability to communicate clearly at all levels abd the ability to plan and organise own workload
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution. This is a fixed term contract for 6-9 months to cover maternity leave.
We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.
The client requests no contact from agencies or media sales.
Business Manager
Location: Kendal, Cumbria (with regular travel across Cumbria and to our site in Carlilse)
Salary: £42,830 per annum, plus 9% pension contribution.
Duration: Full-time (35 hrs per week) fixed term for 3 years (with possibility of extension).
The role offers a unique opportunity to lead the business development and management of the Trust’s consultancy (Cumbria Wildlife Consulting (CWC)) and commercial plant nursery, ensuring they together provide a high-quality integrated service, meet financial targets, and align with the Trust's mission to protect and restore Cumbria’s natural environment, and inspire action.
Since 2023, the Trust has run a semi-commercial nursery at its Gosling Sike site near Carlisle, providing local provenance, peat-free plug plants for use in our projects, but also selling to partner organisations. The Trust has recently secured funding to expand its operation, increasing capacity and enabling more efficient production.
In addition to the above, the role will also build new, high-value strategic partnerships and business relationships with a focus on identifying and developing new business opportunities within the nature economy.
What we are looking for:
An individual who is enthusiastic and passionate about delivering nature’s recovery in Cumbria, but who is also business-minded with a proven track record of working in a commercial environment. They should possess the relevant skills, experience and confidence to grow new business ventures, taking them to the next stage. Applicants should be self-motivated, organised and have experience of leading teams both remotely and in person. A full driving licence and access to a car with business use insurance are desirable.
CV’s will not be considered.
To apply, please click on the link below.
Cumbria Wildlife Trust is devoted to the conservation of the wildlife and wild places of Cumbria.
The client requests no contact from agencies or media sales.
Exciting Coordinator role at the heart of a national refugee and climate action project - 'Action Asylum'. Based in Liverpool, starts July 2026.
Action Asylum is a national, community-led, nature-based volunteering project that brings people seeking asylum and local residents together through practical climate and nature action - tree planting, habitat restoration, beach cleans, and food growing. Delivered across ten cities through a cross-sector network of refugee-sector organisations, Wildlife Trusts and local green partners, the project improves wellbeing and belonging, strengthens community cohesion, and contributes to nature recovery and climate resilience.
The project is led by Task Force Trust and we have secured funding for the 3 year project. A Central Coordination Team (CCT), hosted by Asylum Link Merseyside in Liverpool, provides national strategic oversight, partner coordination, communications, and evaluation across the full network.
The Role
We are looking for an experienced, values-driven coordinator to join the Action Asylum Central Coordination Team as National Coordinator. This is a varied and rewarding role at the heart of a genuinely innovative national project - one that sits at the intersection of migration, climate action, and community.
The National Coordinator is the operational engine of Action Asylum's national network. You will be the primary point of contact for Project Leads across all ten cities, keeping delivery on track, ensuring robust monitoring and reporting, and supporting partners to deliver safe, inclusive, high-quality programmes. You will also coordinate the Skills Exchange Programme, work jointly with the Project Director on the University of Nottingham's independent evaluation, and line-manage the Liverpool Action Asylum Project Lead.
You will be based at Asylum Link Merseyside in Liverpool as part of the CCT, working closely with the Project Director (your line manager), the Finance Manager, and the National Comms Officer. Flexible working is available and regular in-person presence at the CCT base is expected. The role is 4 days per week (0.8 FTE) on a fixed-term contract aligned to the three-year project (July 2026 – June 2029), with an expected start date of Monday 6 July 2026.
Key Responsibilities
• Serve as the primary day-to-day point of contact for all ten city-level delivery partners, convening monthly national Project Lead meetings and quarterly national partnership network meetings.
• Manage the CODA reporting system, ensure timely partner reporting, compile bi-annual reports for funders, and support the University of Nottingham's independent evaluation (access, logistics, and city-level data - jointly with the Project Director).
• Oversee the continued co-production and delivery of the Skills Exchange Programme with all delivery partners and Wildlife Trusts throughout the three-year project.
• Support local partners with communications activity, contribute to the quarterly national newsletter, and work with the National Comms Officer and IMIX Media to ensure consistent, inclusive messaging across the network.
• Support the Project Director - who holds national safeguarding lead responsibility - in maintaining the project-wide safeguarding framework, risk log, and partner training records.
• Line-manage the Liverpool Action Asylum Project Lead (PL), who holds a combined role spanning Action Asylum project delivery and ALM's wider community wellbeing programme. This includes biannual supervisions, supporting the PL to meet their combined objectives, and offering pastoral support as needed.
• Play a key coordination role in national annual events (Year 2 Liverpool meet-up and Year 3 closing celebration) and support funder network engagement.
About You
We are looking for someone who brings:
• Experience working in the refugee, asylum or migrant sector, with a genuine understanding of the barriers and strengths within these communities.
• Strong project coordination and network management skills - comfortable holding multiple relationships and workstreams simultaneously.
• Experience with monitoring, evaluation and reporting, including data management and funder reporting.
• Excellent facilitation skills and confidence leading virtual meetings with diverse participants.
• Strong organisational skills and attention to detail - able to manage competing priorities and meet deadlines effectively.
• Experience of, or confidence in, line managing or supervising staff, with a supportive and accountable management style.
• A warm, collaborative working style with a genuine commitment to equity, inclusion, and trauma-informed practice.
We would particularly welcome applications from people with lived experience of seeking asylum or the refugee journey. You do not need to have held a coordinator title before - what matters is the experience, skills and values you bring.
Also attached to this job advert - Full Job Description detail.
Live Information Session
Join us on Zoom on Monday 27 April at 1:00pm. Emma, our Project Director, will introduce the project, talk through the role we are advertising, then answer any questions.
Everyone thinking about applying is welcome. The session is especially for people who have been through the UK asylum system themselves, or have experienced forced migration. If you’re not sure whether to apply, or you have questions you’d rather ask before you start writing, this is for you. You don’t need previous charity or coordination experience to do this job well. We want to hear from people whose own experience of the system will shape how this project is led.
Join at the link below:
Asylum Link Merseyside is inviting you to a scheduled Zoom meeting.
Topic: Online information session: Action Asylum National Coordinator role (open to all – especially encouraged for candidates with lived experience)
Time: Apr 27, 2026 01:00 PM
Join Zoom Meeting
https://us06web.zoom.us/j/87548456856
Meeting ID: 875 4845 6856
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Department background
The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.
tional model combines direct service provision with a collaborative approach. We directly employ a number of advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.
By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.
How we work
Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.
Job purpose
As a Customer Care Representative, you’ll be the first friendly face (or voice) people meet when they reach out for help with challenges like debt, housing, benefits, employment or consumer issues. You’ll play a key role in helping each person feel listened to, supported, and confident about their next steps.
You’ll handle a mix of face-to-face, phone, and digital enquiries, working with empathy, patience, and clear communication. With full training provided, you’ll gain the skills to manage sensitive conversations, complete initial assessments, book appointments, and connect people to the right support services quickly and smoothly.
Scope of role
· Provide friendly, professional, and high-quality customer service as the first point of contact for people seeking advice.
· Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub
· Conduct initial assessments and book appointments with our advice specialists.
· Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements.
· Identify when to signpost or refer people to other organisations to ensure they receive the right support.
· Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions.
· Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills.
· Apply safeguarding principles in everyday work - training and guidance will be provided.
· Collaborate with colleagues and project partners to improve how people access and experience our service.
· Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required.
Key working relationships
· Internal: CCR Managers, frontline advisors, Communications and Marketing colleagues, Project Leads, Data and Insights teams, and wider Toynbee Hall staff.
· External: Advisors and Clients
What Success Looks Like in Your First Year
Person Specification
The successful candidate will demonstrate:
Essential
· Experience in providing customer service in person, over the phone or online
· Clear and confident communicator with good spoken and written English
· Strong active listening and questioning skills
· Able to build trust with people from diverse backgrounds
· Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations
· Good emotional resilience and self-awareness, including recognising when to seek support
· Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment
· Strong attention to detail
· Ability to manage time in a busy service environment.
· Collaborative, solutions focused approach.
· Confident using Apple MacBook, including Microsoft Office 365, Microsoft Teams, and CRM systems
· Understanding of safeguarding principles and a willingness to apply these confidently after training
Desirable
· Knowledge of community services in a London context.
· Experience working or volunteering in advice, support, housing, debt, benefits, or other community-facing services
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Job Title: Head of Insight and Impact
Reporting To: Assistant Director of Network Development and Impact
Manages: Data Analyst (direct management), Data Coordinator (dotted line)
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary: £49,440 - £55,620 per annum (appointments are typically made at the lower end of the salary range)
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
Head of Insight and Impact is an exciting new leadership role for Home-Start UK at a critical time as we develop and prepare to launch our new, federation-wide strategy in early 2027. You will ensure we make best use of the data and evidence that we already hold and build the insight-led culture we need to deliver on our mission.
Your key responsibilities will be to:
Ultimately, your efforts will help ensure that our movement can reach and support more families with babies and children facing their toughest times.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
If this sounds like your kind of opportunity, then we want to hear from you!
The closing date for applications is Tuesday 19th May at 4pm.
First stage interviews will take place virtually on week commencing 1st June.
Second stage interviews will take place in-person at our Leicester Office on week commencing 8th June.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
Are you ready to guide and inspire a skilled team delivering life changing mental health and wellbeing support to children, young people and families?
This is your opportunity to play a pivotal role in shaping the future of our amazing Central and West Lancashire Mental Health Support Team (MHST).
You will work closely with the Service Manager to lead high quality services that deliver on our promises and make a real difference in schools, communities and family homes. This is a role where every decision you make can create lasting change, from setting service priorities and building strong partnerships to ensuring safe, effective and compassionate care for the people we support.
You will take responsibility for service performance, staff leadership, safeguarding, contract management, risk management and building meaningful relationships with partner organisations.
With the freedom to innovate and the support of a dedicated leadership team, you will ensure our services not only meet but exceed expectations.
Doing the best we can do can go a long way in building brighter futures for children, young people and their families, we need your help to make this happen!
Please note - this role is expected to start in September 2026
We are looking for someone who brings proven leadership experience in mental health or community services, with the confidence to manage contracts, people, performance and change whilst ensuring that values lie at the heart of everything they do. You will need:
It would be great if you also bring experience of working in education settings, developing/implementing new services or delivering training. More than anything, you will be driven by the belief that every child and young person deserves to feel safe, heard, supported and valued.
If this opportunity sounds like something you`d grab with both hands…we`d like to hear from you!
Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks.
We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a range of benefits including:
Help us to make a positive change to the lives of children and young people!
Closing Date: 17.05.2026
Interview Date: 03.06.2026
A charity providing health and wellbeing services, helping people unleash their unique potential and live healthier, safer and more fulfilling lives.
The client requests no contact from agencies or media sales.
Salary: £44,766–£48,225 (incl. LW) / £40,662–£44,121 (w/o LW)
Contract: Fixed-term, 12 months (maternity cover), starting April 2026
Location: UK – Home/Hybrid, with at least 40% of time in the London Office
CAFOD is seeking an Evidence and Learning Advisor to support International Programmes (IP) during a period of maternity cover. The role plays a key part in embedding evidence and learning within CAFOD’s Integral Ecology Programme Model (IEPM), which underpins delivery of our strategic framework, Our Common Home.
Working within the Programme Quality Support Team and reporting to the Programme Quality Lead, the postholder will cultivate a strong culture of evidence-based reflection and adaptation across programmes. The role involves primarily distance-based working, with some potential for international travel.
Key Responsibilities
Person Specification
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Click to apply to view full job description
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
About the role:
As a Project Worker – Complex Needs, you’ll be at the heart of Single Homeless Project's (SHP) mission to end homelessness in London, working within our short-stay accommodation services that offer safety, stability, and a fresh start for people rebuilding their lives. Each day you’ll work alongside clients who have experienced homelessness and are navigating challenges such as substance use, mental health issues, trauma and physical health concerns. Through trust, persistence and creativity, you’ll help them access and sustain safe accommodation, reconnect with essential services, and take meaningful steps towards lasting independence.
You’ll build strong, consistent relationships that inspire confidence and hope, supporting clients to access healthcare, develop life skills, explore work and training opportunities, and strengthen their sense of belonging in the community. By approaching every interaction with empathy and purpose, you’ll play a key role in creating the conditions for lasting change – helping people not just to move off the streets, but to move forward in life.
At SHP, we don’t just offer jobs – we build careers with purpose. You’ll be part of an organisation that values development and growth, providing opportunities to expand your skills, influence practice, and progress within a sector-leading charity. Your work will help shape better futures for our clients and contribute to SHP’s ongoing journey to challenge inequality and deliver lasting impact for Londoners.
Rota: Monday to Friday: Early shifts (08:00 to 16:00) and Late (14:00 to 22:00) shifts. We consider bespoke and flexible working options, where this can be accommodated within service needs.
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 3rd May at midnight
Interview Date: Tuesday 18th and Wednesday 19th May online via Microsoft Teams
Please note, there will be a second stage interview for suitable candidates in our service in Barnet.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programme Support & Knowledge Director
Contract: Permanent, Full Time
Location: The role can be based in the London, United Kingdom, Ethiopia, Ghana, Kenya and Rwanda, subject to right to work eligibility in the respective countries.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.
UK: £81,510 per year with excellent benefits.
Other Countries: Competitive with excellent benefits.
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Programme Support & Knowledge (PSK) team is a critical and dynamic unit within WaterAid UK’s International Programmes Department (IPD), working across 17 countries in Africa and Asia. PSK is a diverse and motivated group of over 20 technical specialists and advisors committed to bringing sustainable WASH to the world’s poorest and most marginalised people.
About the role
As our Programme Support and Knowledge Director, you will play a key role in delivering our mission by providing strategic leadership to the PSK team and the wider IPD, as part of the department’s SMT. You will also input into organisation-wide initiatives, external collaborations and global networks to drive sustainable change.
In this role, you will:
Requirements
To be successful, you will need:
Although not essential, we’d prefer you to have:
Closing date: Applications close 12:00 PM UK time on 11 May 2026. Shortlisting and Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Head of Communications
Salary: £60,000–£65,000 (depending on experience)
Location: Hybrid: role can be based out of Leeds/London with regular travel (8 days in per month), please state your home location on your CV
Contract: Full time
BookTrust is the UK’s largest children’s reading charity, supporting 1.4 million children and families each year. Working with partners across education, health, libraries and social care, the organisation focuses on reaching those who need support most, helping to tackle inequality and improve life chances through reading.
The role
BookTrust is seeking a Head of Communications to lead its strategic communications function at a pivotal moment, following the launch of its five-year strategy, Reading for a Brighter Future.
Reporting to the Director of Communications, the role leads an integrated approach across media, content, campaigns, internal communications and stakeholder engagement. The postholder will ensure a clear, consistent and audience-led voice, strengthening reputation, extending reach and increasing influence.
As a senior leader, the Head of Communications will advise the Executive Leadership Team on reputation, risk and organisational positioning, while leading a high-performing team and delivering impactful communications.
Key responsibilities
Person specification
Essential:
Desirable:
The Community Engagement Coordinator will support the development of our partnership network and the delivery of our work in Wales. This will involve communicating and engaging, in person and online, with a range of delivery partners, building relationships, communicating about our work and coordinating the day-to-day operations of our programmes. There will also be a level of general administration and support.
It is a very varied role that involves working with a wide range of external stakeholders, including practitioners working in early years settings, schools, libraries as well as community groups and other charities, as well as internal colleagues across BookTrust. The role includes both outward facing work such as organising and attending events, visiting new and existing partners, communicating directly with delivery partners and on our social media as well as internal project administration and co-ordination, and office administration. The Community Engagement Coordinator will also contribute to the development of new activities and programmes.
We are looking for a positive and enthusiastic individual with a demonstrable ability to develop relationships and make connections across a wide range of people and groups. Equally comfortable co-ordinating and undertaking a wide range of day-to-day operational tasks A strong communicator with the ability to communicate effectively with a diverse range of audiences, in writing, and in person.
You will have ideally worked within or across a particular community or region, in outreach or a project within the third sector and be a highly motivated individual with the ability to work and travel unsupervised across multiple projects simultaneously and to work at pace, often to tight deadlines.
A passion to make a difference for children and families with an interest in the benefits of literacy and reading to child development, the value of books, stories and rhymes and the role of parents, carers, and guardians in developing a love of reading would be valuable.
Please apply via our vacancies website along with your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than 600 words.
Closing date:Sunday 3 May 2026 at 11:59pm.
Interview dates: There will be two rounds of interviews, the first interview will take place on either Wednesday, 13th May or Friday, 15th May via Teams. The second round of interviews will be face to face and will take place on Thursday, 21st May.
Bydd y Cydlynydd Ymgysylltu Cymunedol yn cefnogi datblygiad ein rhwydwaith partneriaeth a chyflawni ein gwaith yng Nghymru. Bydd hyn yn cynnwys cyfathrebu ac ymgysylltu, wyneb yn wyneb ac ar-lein, ag amrywiaeth o bartneriaid cyflawni, meithrin perthynas, cyfathrebu am ein gwaith, a chydlynu gweithrediadau dyddiol ein rhaglenni. Bydd lefel o weinyddu a chefnogi cyffredinol hefyd.
Mae'n rôl amrywiol iawn sy'n cynnwys gweithio gydag ystod eang o randdeiliaid allanol, gan gynnwys ymarferwyr sy'n gweithio mewn lleoliadau blynyddoedd cynnar, ysgolion, llyfrgelloedd, yn ogystal â grwpiau cymunedol ac elusennau eraill, yn ogystal â chydweithwyr mewnol ledled BookTrust. Mae'r rôl yn cynnwys gwaith allanol fel trefnu a mynychu digwyddiadau, ymweld â phartneriaid hen a newydd, cyfathrebu'n uniongyrchol â phartneriaid cyflawni ac ar ein cyfryngau cymdeithasol, yn ogystal â gweinyddu a chydlynu prosiectau mewnol, a gwaith gweinyddu swyddfa. Bydd y Cydlynydd Ymgysylltu Cymunedol hefyd yn cyfrannu at ddatblygu gweithgareddau a rhaglenni newydd.
Unigolyn cadarnhaol a brwdfrydig sy’n meddu ar y gallu amlwg i ddatblygu perthynas a gwneud cysylltiadau ar draws ystod eang o bobl a grwpiau. Yr un mor gyffyrddus wrth gydlynu ac ymgymryd ag ystod eang o dasgau gweithredol beunyddiol. Cyfathrebwr cryf gyda'r gallu i gyfathrebu'n effeithiol ag ystod amrywiol o gynulleidfaoedd, yn ysgrifenedig ac wyneb yn wyneb.
Rhywun a allai fod wedi gweithio o fewn neu ar draws cymuned neu ranbarth penodol, mewn allgymorth neu brosiect o fewn y trydydd sector. Unigolyn uchel ei gymhelliant sy’n meddu ar y gallu i weithio a theithio heb oruchwyliaeth ar draws prosiectau lluosog ar yr un pryd, ac sy’n gallu gweithio'n gyflym, i derfynau amser tyn yn aml.
Byddai cael angerdd dros wneud gwahaniaeth i blant a theuluoedd, diddordeb mewn dangos manteision llythrennedd a darllen i ddatblygiad plant, gwerth llyfrau, straeon a rhigymau a rôl rhieni, gofalwyr a gwarcheidwaid wrth ddatblygu cariad at ddarllen, yn werthfawr.
I ymgeisio am y swydd ewch i'r dudalen swyddi ar ein gwefan gyda CV a llythyr cais yn dangos sut ydych yn bodloni'r gofynion manyldeb person a'ch cymhellion dros ymgeisio am y rôl. Ni ddylai'r llythyr cais fod yn fwy na 600 gair.
Dyddiad Cau:Sul 3 Mai 2026 am 11:59pm.
Dyddiadau Cyfweliadau: Bydd dwy rownd o gyfweliadau, cynhelir y cyfweliad cyntaf naill ai ddydd Mercher, 13eg Mai neu ddydd Gwener, 15fed Mai dros Teams. Bydd yr ail rownd o gyfweliadau wyneb yn wyneb a bydd yn digwydd ddydd Iau, 21ain Mai.
The client requests no contact from agencies or media sales.