Policy jobs

Location: Westminster, London

Contract: Permanent, Part-time

Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits. 

Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)

Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)

Closing Date: Monday 10th August 2026

JOB PURPOSE

This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.

As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. 

MAIN DUTIES 

1. Fundraising CRM Project Leadership 

• Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations 

• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. 

• Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid 

• Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.

• Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 

2.CRM and Data Management 

• Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. 

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. 

• Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. 

• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. 

• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. 

• Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. 

• Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. 

• Work with the Marketing and Communications team to help implement soft opt-in 

• Manage one database volunteer to complete database tasks. 

3. Data Selections, Segmentation and Campaign Support 

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. 

• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. 

• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 

4. Reporting and Insight 

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. 

• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. 

• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 

5. Cyber Security 

• Work closely with the IT team to manage security/GDPR of the Fundraising crm 

• Develop knowledge in this area and undertake training as required. 

6. Other Duties: 

• Provide ad-hoc administrative support to the Fundraising and Communications team. 

• Support and attend fundraising events as required. 

GENERAL RESPONSIBILITIES 

• Stay up to date on policies/news/regulations relating to the role 

• Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues 

• Proactively flag any data integrity issues with Line Manager and help develop action plans as required. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator 

• Undertake any other duties that may be required which are commensurate with the role. 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. 

Person Specification:   

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.

EXPERIENCE 

E1 Experience of using a database to accurately enter and manage data

E2 High level skills related to data management and handling

E3 Working extensively with Fundraising CRM system

E4 Implementing policies and procedures

E5 Running reports and analysing data.

E6 Understanding of data protection and GDPR principles

E7 Working with Salesforce, ideally with Administrator certification. (Desirable)

E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)

E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT

E10 Experience of working in the charity sector (Desirable) 

KNOWLEDGE 

K1 Ability to prioritise and organisational skills, remaining calm under pressure

K2 Team working skills with a positive and collaborative approach.

K3 Interpersonal and communication skills, both verbal and written.

K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.

K5 Individual giving and/or other types of fundraising.

K6 Up to date knowledge of GDPR compliance and soft opt-in

K7 Relevant regulations, legislation and professional codes of practice.

K8 IT proficiency, especially Excel, Word and Outlook. 

Are you an experienced care professional looking for a leadership role with variety, challenge and the opportunity to make a real difference?

We are looking for a Peripatetic Service Coordinator to provide leadership and operational support across our services. You will work with different teams as and when required, to support Service Managers and operational colleagues to ensure people receive safe, high-quality and person-centred support.

This is a unique opportunity for someone who thrives in changing environments and enjoys building strong relationships, leading teams and driving positive outcomes. Whether supporting a service through a vacancy, a period of change, a new development or a service improvement, this is an exciting opportunity to gain experience across a variety of services, share best practice, support teams through challenges and make a meaningful difference to the lives of the people we support. 

If you are looking for a role that offers variety, autonomy and the chance to create positive change, we'd love to hear from you!

Key Responsibilities

• Provide management support across a range of services and locations.
• Lead, motivate and develop teams to deliver excellent person-centred support
• Support recruitment, induction, supervision and colleague development.
• Drive quality improvements and promote best practice across services.
• Support compliance, safeguarding and effective service delivery.
• Build positive relationships with the people we support, families, professionals and partner organisations.
• Help services successfully navigate change, growth and development.

About You

You will be an adaptable and confident leader who can quickly build credibility with teams and make a positive impact wherever you work.

We are particularly interested in candidates who:

• Have experience within health and social care and leading or managing teams.
• Enjoy working across different services and adapting to new challenges.
• Are passionate about person-centred support, inclusion and achieving positive outcomes.
• Have a strong understanding of safeguarding and relevant legislation.
• Are excellent communicators with strong relationship-building skills.
• Are organised, proactive and able to manage competing priorities.
• Are comfortable using IT systems and learning new technologies.
• Are willing to travel regularly across all Milestones Trust services and participate in the management on-call rota when required. 
• Hold a full, clean UK driving licence (advantageous but not essential).

Here at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package:

• 34 days’ annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry‑level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.

Our Finance team is growing and we are looking to hire a Finance Officer in our London office.

This is an opportunity for an ambitious finance professional who is actively studying towards or completed an ACA, ACCA, or CIMA qualification, with study support provided alongside hands-on experience. The role sits within our Financial Planning & Analysis (FP&A) team, where you will support the production of monthly management accounts, partner with budget holders, and provide valuable financial insight across our Business Services and External Affairs departments.

Important dates to note: Applications close on 6 August 2026. If your profile passes initial screening, you will be requested to submit additional information in the form of three additional questions. The deadline to have your responses to these questions submitted is 10 August 2026 for your application to be fully considered. Please also remember to check our recruitment process section at the bottom of the advert to get acquainted with our recruitment process for this role.

Key Responsibilities

• Running monthly management accounts in our financial planning software– Workday Adaptive, on a timely basis under guidance of Finance Business Partner Manager
• Ensure accurate coding of transactions, respond to queries and provide guidance to budget holders in line with our financial policies and procedures. 
• Support, as appropriate, with annual budget setting, entity budgets and monthly forecasting. 

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• Experience of working with Access Dimensions or other similar accounting packages
• Actively studying for ACA/ACCA/CIMA qualification. Study support provided
• Experience of managing deadlines through a financial month end process
• Knowledge of Microsoft packages including MS Excel

See the job description for a full list of requirements for this role.

Job Benefits

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

We are looking for a Communications and Digital Campaigns Coordinator/Lead to work with Feeding Liverpool’s Food Alliance partners and staff team to increase the reach and collective impact of our work through communications, digital campaigns and storytelling.

The role will enable the food alliance in Liverpool to embrace and promote the voices and perspectives of Liverpool’s communities and partners - an essential step in creating a more equitable food system for everybody in the city.

We are open to hearing from candidates with diverse experiences about their ideas detailing how they would take this work forward.

This is an exciting time to join our organisation. We have a creative and dynamic staff team, a strong trustee board and a fantastically committed group of partners and member organisations. Furthermore, Liverpool’s Food Alliance is about to launch phase two of the city’s Good Food Plan, setting out our vision for the future of the partnership and the city. Liverpool is full of inspirational people who are active in building a city where everybody has access to good food.

Our work is led by their voices; therefore it is essential that the successful candidate is able to work collaboratively within our city-wide partnership. It is equally important that the post-holder is able to develop relationships within national networks, seeking inspiration and guidance from other parts of the country, to support Feeding Liverpool’s role in leading the Good Food Plan, and to act as a conduit for resources and inform work in Liverpool.

We have developed a detailed job description and person specification, which outlines the character and competencies needed for the role. We would refer potential candidates to our website for stories, reports and strategies that outline our approach.

The Communications and Digital Campaigns Coordinator/Lead will need to be hands-on and active within our communities. Feeding Liverpool aims to work flexibly with employees, and there will be the opportunity to work from home. However, given the nature of the role it is important that you will be able to commute to the office in Liverpool City Centre, and meetings across the city, on a regular basis.

Main Purpose of the Role

● To increase the reach, visibility and influence of Feeding Liverpool and the Good Food Plan, through strategic communications and integrated digital campaigns that engage key audiences and stakeholders.

● To ensure values-led storytelling across all channels, translating activity and impact into clear narratives that strengthen understanding, support and action.

● To drive engagement and demonstrate impact, using data, insights and partner collaboration to mobilise communities and evidence progress against shared goals.

Key Responsibilities

General Responsibilities

● Lead and deliver Feeding Liverpool’s communications and digital engagement to amplify the Good Food Plan, demonstrate impact, share resources, and strengthen collaboration.

● Work with partners across the Liverpool Food Alliance to amplify their activity, messaging and contributions to achieving shared goals.

● Develop and deliver communications strategies and campaign plans that are aligned with the Good Food Plan.

● Manage and develop Feeding Liverpool's digital presence through the effective use of content management systems, search engine optimisation (SEO) and digital communications best practice.

● Support the promotion of Feeding Liverpool’s programme of events, including pre- and post-event communications and engagement.

● To support the fundraising efforts of the organisation.

Copywriting and Content Creation

● Lead the creation of clear, engaging and accessible written content for a range of audiences and platforms.

● Create digital assets and marketing materials for social media, websites, reports, presentations and campaigns.

● Produce content including (but not limited to): case studies, reports, newsletters, website content, social media content, quotes, speeches, and campaign materials.

● Lead the creation of high-quality visual content, including photography, videography and short-form video content, to support Feeding Liverpool's communications, campaigns and events.

● Plan, film, edit and publish engaging multimedia content across digital channels, ensuring content is accessible, inclusive and aligned with organisational brand guidelines.

Media and PR

● Develop and maintain positive relationships with local, regional and sector media

● Identify opportunities to generate media coverage and proactively place stories

● Produce press releases, media briefings and other content for external publication

● Support the management of effective and timely communications

● Ensure consistent messaging across media and public-facing communications

Website

● Lead the development, maintenance and ongoing improvement of Feeding Liverpool’s website and the Good Food Plan digital presence

● Create and curate website content, working with team members and partners as required

● Regularly update key resources, including online maps, directories and information pages

Digital Campaigns

● Create and deliver digital campaigns that build narrative around key issues, initiatives and policy interventions to support the development of a fairer, healthier local food system.

● Utilise Feeding Liverpool’s digital platforms to build and maintain momentum on campaign issues through supporter mobilisation.

● Gather stories and insights from communities and partners across the network to inform communications.

● Identify and respond to political, social and media developments through timely, engaging communications and campaigns.

Monitoring and Analysis

● Monitor, analyse and report on website and social media performance, using insights to inform content planning and audience engagement strategies.

● Gather and analyse data that contributes to the monitoring of specific projects, initiatives and commissioned work.

● Lead the development of Feeding Liverpool’s annual impact report and individual project reports that demonstrate progress against the Good Food Plan.

Manchester, UK

Starting salary for this position is £41,628 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

Help shape our approach to working with partners in countries across the globe.

MAG works with local and national partners around the world to deliver life-saving Humanitarian Mine Action and Armed Violence Reduction programmes. We are looking for a Partner Delivery and Assurance Manager to help ensure that our partnerships are high-performing, equitable, well-supported and delivering meaningful impact. You will lead the development of effective partnership management and assurance approaches, providing practical support to country programmes throughout the partnership lifecycle, from due diligence and contracting through to performance monitoring, compliance and capacity strengthening.

Working closely with our programme teams, the Contracts Director, and Partnerships Development Advisor, you will help translate strategic partnership opportunities into successful implementation arrangements, ensuring risks are managed, standards are applied consistently and partners are empowered to succeed. Success in this role will be measured through stronger partner performance, improved delivery assurance, enhanced partner capability and better programme outcomes for the communities MAG serves. If you are passionate about building effective partnerships, strengthening organisations and driving positive humanitarian impact, we'd love to hear from you.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

About you:

You will be an expert in the design and implementation of programmes, with a strong understanding of key trends in humanitarianism and development and the practical implementation of project delivery within these contexts. You should be an empathetic communicator, with experience creating, developing and implementing high quality policies, procedures and guidelines in a complex, diverse organisation. Experience managing collaborative programme/project activity with local or international partners in relevant contexts is essential, as is experience designing and leading capacity assessment and capacity support initiatives between partners. You should be organised, self-motivated, and able to work autonomously, with a strong attention to detail to produce high quality proposals and reports. Ultimately you should be interested in and committed to MAG’s humanitarian mandate and able to represent our work and key issues with authority in order to effectively advance our mission, vision, and values. Fluency in English is essential, and fluency in a relevant second language would be advantageous.

We’re looking for someone with:

· Proven experience in the design and implementation of humanitarian, development or peacebuilding projects and/or programmes.

· Proven experience of managing programme/project activity implemented with local or international partners in humanitarian or development contexts.

· Experience of designing and leading capacity assessment and capacity support initiatives between partners in humanitarian and development contexts.

· Experience of creating, developing and implementing high quality policies, procedures and guidelines in a complex, diverse organisation.

Benefits and Further Information:

• Salary: £41,628 per annum and this increases with service.

• Pension: MAG has a salary sacrifice group personal pension plan in place, and matches employee’s contributions up to 5%.

• Leave: We recognise our staff work hard and need the appropriate time out to stay motivated. Annual Leave starts at five weeks each year and increases with service to six weeks.  We also offer paid sick leave, and the amount of the entitlement increases with service. Once you’ve been with MAG for two years, you’re entitled to 13 weeks. MAG also has policies on compassionate leave, flexible working and family leave, including maternity, paternity, adoption and surrogacy leave.

• Insurance: MAG provides personal accident insurance and life assurance to all staff, as well as medical and repatriation insurance for any period spent overseas whilst working for MAG.

• Professional Subscriptions: MAG will pay for the cost of your annual subscription/membership fee for one professional body in certain circumstances.

• Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues.

This role is based in the UK, therefore, a pre-existing right to work in the UK is a requirement and MAG will not be able to sponsor visa applications. Please note that if you have not declared your right to work in the UK on your application, we will not be able to consider you for this role.

We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner email us at recruitment [@] maginternational [.] org for further guidance. 

HOW TO APPLY

Please apply by submitting an application detailing your suitability for the role through the link below before the closing date of 12:00 (midday) on Thursday 13th August 2026.

Make a difference every day with PDSA 

AboutUs 

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship. 

We’renow on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together,we'llbuild a stronger organisation to ensure our services help those who need us most for the next hundred years. 

Ifyou'reready to make a real difference and be part of a teamthat'screating positive change, we want you to join us.Let'sbuild a brighter future for pets and their owners, together. 

About the Role

This is an exciting opportunity to lead and shape change across PDSA at a pivotal point in our journey. As our Head of Change, you'll establish and lead a high-performing change function, ensuring our programmes, projects and transformation initiatives are aligned to our organisational strategy and deliver meaningful, measurable outcomes.

Reporting to the Director of Finance & Resources, you'll work closely with Executive and Senior Leaders to prioritise investment, provide strategic oversight and build the governance, frameworks and capability needed to successfully deliver change across the organisation.

You'll play a key role in helping PDSA evolve, ensuring we're well placed to support more pets and people for generations to come.

Location: Hybrid – with flexibility to work remotely and occasional travel to our Head Office in Telford and other PDSA locations as required.

What You'll Be Doing

As Head of Change, you'll:

• Lead PDSA's change portfolio, ensuring programmes and projects are prioritised, sequenced and aligned to our strategic objectives.
• Develop and embed a consistent approach to programme and project management, creating clear governance, reporting and assurance frameworks.
• Build and lead a high-performing Change team, developing capability and fostering a culture of continuous improvement.
• Provide Executive and Senior Leaders with clear insight into programme performance, risks, dependencies and benefits realisation.
• Ensure investment and resources are directed towards the initiatives that deliver the greatest organisational value.
• Build strong relationships across the organisation, influencing and challenging stakeholders to support informed decision-making.
• Drive continuous improvement in how change is planned, governed and delivered across PDSA.

About You

You'll be an experienced strategic change leader with a proven track record of delivering complex organisational transformation.

You'll bring:

• Significant experience leading large-scale change programmes within a complex organisation.
• Experience establishing or developing a change function, PMO or portfolio management approach.
• Strong knowledge of programme governance, assurance and project delivery methodologies.
• The ability to influence, coach and challenge Executive and Senior Leadership teams.
• Excellent commercial, analytical and decision-making skills, with the ability to balance priorities, risk and organisational value.
• A collaborative leadership style with experience developing high-performing teams and building strong stakeholder relationships.

Professional qualifications such as MSP, PRINCE2 or PMP would be advantageous, as would experience within the charity, healthcare or veterinary sectors.

Rewards,supportand benefits 

We’rereally passionateabout beinga great placeto work,somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas,individualityand passion for pets to work with them. 

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including: 

• Flexible working options to support your work–life balance and individual circumstances. 

• Car allowance £5,500 per annum 

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, CelebrationDayand Wellbeing Day annually. 

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%. 

• Life assurance providing four times your annual salary for added peace of mind. 

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support 

• Retail,holidayand lifestyle discounts available through our staff Fetch benefits platform. 

• Enhanced maternity,paternityand adoption leave to support you and your family. 

• Access to Vitality Private Medical Insurance single cover with the option to upgrade to cover family members. 

• 10% discount on PDSA Pet Insurance plus access to staff veterinary services. 

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individualsare able tomake best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working 

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references andappropriate backgroundchecks. g arrangements to support team members fromdifferent backgrounds. 

If you have any questions or concernsregardingaccessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you mayrequirethroughout the recruitment process. 

We're looking for a proactive and approachable Registered Manager of 16-17 Supported Accommodation who will thrive in a busy, fast-paced environment, has high standards, enjoys delivering results and believes everyone should be treated with kindness, fairness and respect.Part-time applications are also welcome.

As Registered Manager, you will oversee YMCA's Supported Accommodation Service, ensuring young people aged 16–17 receive safe, high-quality, aspirational support that enables them to belong, contribute and thrive as they prepare for adulthood and independent living.

Initially, you will lead the successful mobilisation and Ofsted registration of our first service before overseeing multiple sites as the service grows.

About the Role & Key Responsibilities

Exceptional Service Delivery

• Lead on ensuring that the day to day operation of the service is in line with the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards.
• Lead, supervise and develop a high-performing staff team - preparing every staff member for registration and future Ofsted inspections.
• Motivate, inspire and develop multiple supported housing teams including 4+ direct reports to successfully manage their own teams, including the delivery of recorded monthly supervision and case management.
• Complete a monthly case management review of each site with relevant manager, including an in-depth audit to ensure young people are receiving the best possible support including high quality case notes, interventions, goals, and a consistency of delivery and approach across all teams.
• Work to build effective staff teams that meet and exceed their set goals and targets and monitor their performance, pro-actively addressing any challenges with the support of HR colleagues.
• Empower your teams to meaningfully engage, involve, and devolve decision making power to young people wherever possible to enable them to highlight and design areas for service development and co-create possible solutions or opportunities for change.
• Model for your teams the use of coaching and motivational interviewing techniques to empower young people with complex needs to regularly set and achieve ambitious person-centred goals, praising them for their achievements, and celebrating where appropriate through the resident incentive scheme.
• Work with your teams to ensure all young people understand and meet the terms of their licence agreement, outlining the expectations we have of them and what they can expect in return from the team at YMCA.
• Ensure you and your teams follow our agreed policies and procedures, including our Positive Change procedure if young people do not meet the expectations shared with them in their licence agreement practicing ‘elastic tolerance’ giving them the opportunity to recognise and change their behaviour.
• Build and maintain excellent working relationships with Local Authorities and ensure the team develop and maintain excellent working relationships with Social Workers, Personal Advisers, local education providers and other partner agencies.
• Be the primary organisational representative at Ofsted inspections, commissioning meetings and placement reviews.

Collaborate with the Head of Resident Services & Head of Housing Services

• Utilising the YMCA Emotional Needs framework, ensure that each young person has a person-centred support plan in place where they set themselves goals focused on independence, emotional wellbeing, education and employment.
• To ensure young people develop practical life skills needed for independent living – including cooking, budgeting, tenancy management, health and wellbeing and positive relationships.
• To ensure that young people are supported with challenges as they present in a curious, empathetic, and solution focused way, responding in a timely manner, as part of or in addition to any planned sessions.
• To deliver a person-centred, asset-based, and trauma-informed approach at all times, recognising that one of the stages of change is relapse which is an important part of the journey towards achieving long term success.
• To ensure smooth transitions between placements.
• Share opportunities to signpost young people for specialist internal and external support with your teams wherever possible i.e. ARC, MK ACT, Mental Wealth.
• Arrange and ensure your teams actively engage in all Reflective Practice sessions designed to allow space for practitioners to consider, reflect on, and improve their practice on an ongoing basis.

Compliance

• Lead on ensuring that all aspects of service delivery, including H&S, Facilities etc are compliant with the necessary regulations, to ensure smooth Ofsted registration, working with teams from across the organisation where necessary.
• Ensure you and your teams collect and record all data required for monitoring and evaluation purposes and write regular case studies to demonstrate the ongoing impact of your work.
• Complete audits, quality assurance processes and continuous improvement plans to ensure continued compliance and success.
• Monitor incidents, complaints and outcomes for young people.
• Ensure that all contract and funding reporting is completed on time and to a high standard to protect and grow our vital commissioning and funding relationships.
• Ensure you and your teams record all information and actions taken factually and as if written to the young person on In-Form (our housing management system) and MyConcern (our safeguarding record system) in a way that you would feel happy to share with the young person if requested.
• Ensure all teams record and complete any actions needed in terms of licence management following property checks, damage to property, or abandonment of property etc.
• Receive and record all compliments and complaints about the housing service on In-Form in line with all Housing Ombudsman requirements and respond to all complaints in writing in a timely manner in line with the appropriate policy and procedure.
• Ensure that all service areas are delivered within budget, reporting any concerns to SLT in a timely manner.
• Ensure service level risk assessments and other health and safety compliance documents are completed as and when necessary for all relevant housing support areas.
• Ensure all H&S and Facilities checks are completed to ensure compliance with Ofsted requirements, raising this promptly with the SLT if Ofsted registered properties are not compliant.

Safeguarding

• Ensure safeguarding lies at the heart of every aspect of the service.
• Act as a Designated Safeguarding Lead and ensure all members of your team record any Safeguarding concerns immediately on MyConcern and make any referrals requested in line with the Safeguarding policy.
• Act as the first point of contact for on-call queries from your direct reports, escalating any significant incidents or safeguarding concerns to SLT, and ensuring adequate cover is in place where necessary.
• Ensure teams are regularly trained in Professional Boundaries to remind staff of their obligation to uphold & maintain them at all times.

About You

You're an experienced leader who enjoys raising standards and making things better. You naturally see opportunities to improve services, simplify processes and create environments that people are proud to be part of. You're equally comfortable developing long-term plans as you are supporting your team to resolve day-to-day operational challenges.

You'll ideally have:

• Experience of managing and motivating a large team providing 24/7 support across multiple sites.
• Level 5 Diploma in Leadership and Management for Residential Childcare, or other qualification accepted by Ofsted (or willing to work towards).
• At least 2 years experience working in supported accommodation, residential childcare leaving care or other supported housing setting for young people.
• Excellent knowledge of safeguarding, risk management and partnership working.
• Strong understanding of the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards.
• Experience of working in an asset-based, person-centred, trauma-informed Psychologically Informed Environment (PIE).
• Experience of effective reporting and data collection for the purposes of monitoring and evaluation.
• Excellent leadership, communication and relationship-building skills.
• Strong planning, organisational and problem-solving skills.
• The confidence to challenge poor performance, influence others and drive operational excellence.
• A proactive, customer-focused mindset with a genuine passion for raising standards.

Why Join Us?

This is an exciting opportunity to make a genuine impact within a growing organisation that's ambitious about both its people and the communities it serves.

You'll have the opportunity to:

• Make a real difference in a purpose-driven organisation.
• Build trusted relationships across the organisation.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're passionate about people, thrive in a fast-paced environment and want to help build a culture where people are supported, challenged and inspired to achieve their best, we'd love to hear from you.

Salary £30,000 per annum (pro rata £12,000 for part-time)

Hours of work 15 hours a week  (2 days), not including breaks

Base Chase Farm Hospital, 127 The Ridgeway, Enfield EN2 8JL

The role

The CF Therapist will report to the Senior CTS Therapist (CF & NM & Finchley).

The purpose of the role is to provide adaptive therapeutic massage to patients under referral from clinical teams, at the Chase Farm site within step-down, rehabilitation and chemotherapy infusion suite settings, supporting patients' comfort, relaxation, and well-being during recovery.

Key objectives and responsibilities of the post are:

· Provide gentle adaptive therapeutic touch to support relaxation and well-being

· Set the highest possible standards of care, respecting cultural preferences, touch, and privacy

· To ensure robust clinical pathways, assessments and review processes are followed, maintaining appropriate clinical records/document sessions as per policy

· Demonstrate safe delivery of best clinical practice

· Contribute to the development of evidence-based practice and be involved with research and case studies, where appropriate

· Assist senior CTS therapist NM & CF (Finchley) in the induction and mentoring of volunteers.

· Strict adhered to infection prevention

· Protocols the immediate escalation of adverse reactions

· Liaise closely with the nursing and medical team

· Be aware of current developments within complementary therapy

· Ensure sensitive information is managed in accordance with GDPR, Safeguarding and confidentiality policies and       guidance

· Always maintain confidentiality, which includes patients, relatives, staff and volunteers

· Monitor and maintain the complementary therapy stock and ensure oils and equipment are stored safely and correctly

• Work autonomously but in compliance with the relevant professional body’s code of ethics and professional conduct, national frameworks and trust policies and procedures specific to the role

The team

Patient support brings together volunteering, complementary therapy, and wider charity patient-facing support into one integrated, site-based team at each of the four main hospital sites. Each hospital has a dedicated “charity space” with a core team that works together to provide a consistent, responsive, and easy‑to‑navigate offer for patients and families. Patient support site managers work closely with NHS site teams to ensure support reflects the clinical needs and demographics of each hospital. Volunteering and therapy roles are embedded locally rather than operating as separate teams, enabling continuity, flexibility, and equitable provision. A small central social rights and benefits team provides targeted, discharge‑focused advice for financially vulnerable patients. Patient support delivered via the charity is designed to be clear, collaborative and patient‑centred, with charity staff working as one team to deliver high‑quality support tailored to each site.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification.

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: 9 August 2026, 11 pm.

Interview date: week commencing 17 August 2026

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Benefits:

Core benefits

· 25 days of paid holiday, plus a three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days' leave after five completed years of continuous employment (all leave is pro rata for part-time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Guided meditation

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

We are looking for a Finance Manager to join the staff team at Godalming Minster, an active church across 4 locations in Godalming.  It comprises 3 listed church buildings, a community centre and a worshipping community which runs activities to support groups and individuals locally, and focuses on making a positive impact.

This is a new role in the finance team, to support the growing remit of the Minster's facilities and initiatives.  Working alongside staff and volunteers who lead youth and children's work, groups for older people, hearing aid clinics, pastoral care, a community cafe and a foodbank, we need a strong communicator who is highly organised - a great team player in a lively organisation.

The scope of the role includes routine financial oversight including aspects of management and statutory accounting, budgeting, VAT, Gift Aid, payroll and audit.

Job purpose

To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Tees Valley; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.

Hours - Full-time (35 hours per week). Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the charity.

Location - Tees Valley. Hybrid - mix of community-based, outreach and home working.

Key responsibilities

1. Direct support

•Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes

•Assess new referrals and manage a complex caseload, prioritising according to need and risk

•Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)

•Help young dads to access wider opportunities including volunteering, employment, education and community activities

•Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities

•Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources

2. Peer support and group work

•Establish, coordinate and co-facilitate in-person peer support groups for young dads in Tees Valley

•Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs

•Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant

3. Induction, onboarding and milestones

•Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures

•Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework

•Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system

4. Budget and targets

•Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required

•Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals

•Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material

5. Specialism

•Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)

•Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues

6. Management of staff and volunteers

•Line manage junior staff, project workers and/or volunteers as required

•Support staff and volunteers with operational queries and day-to-day delivery

•Contribute to the induction, supervision and professional development of staff and volunteers

•Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders

7. Monitoring and evaluation

•Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework

•Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related

•Support the work of NEYDL’s research partners and independent evaluators as required

8. Collaboration and partnerships

•Work in partnership with key stakeholders in Tees Valley to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations

•Build referral pathways and maintain strong working relationships with local services and networks

•Develop and build effective relationships with principal stakeholders, supporters and referral partners

9. Advocacy and engagement

•Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations

•Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change

•Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes

•Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media

10. Other

•Deputise for the Programme Managers as required

•Report to the Board of Trustees in person or in writing on a quarterly basis as required

11. Standard clauses

•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy

•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times

•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy

•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment

This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

At HOPE worldwide UK, we believe everyone deserves the opportunity to overcome poverty and fulfil their God-given potential. We have helped over 8,000 people experiencing homeless in London find a place to call home, and empower communities around the world to access education, healthcare and economic empowerment opportunties. Could you help us build on that impact as HOPE worldwide UK’s first dedicated Fundraising Manager? 

About HOPE worldwide UK:

HOPE worldwide UK is a Christ-centred charity with a mission to empower people to overcome poverty and homelessness through compassionate service. In the UK, we help people who are homeless access and sustain suitable accommodation and deliver holiday clubs for at risk children. Internationally, we partner with locally-led programmes that provide practical support including education, humanitarian aid, vocational training and healthcare. We are part of the wider HOPE worldwide international family - serving communities through a shared commitment to dignity, compassion and practical action.

The Opportunity:

We are seeking an experienced Fundraising Manager to grow support for our work in the UK and internationally. 

You will lead the implementation of our 2026–2028 fundraising strategy, develop compelling supporter journeys and creating inspiring propositions that connect donors with the difference their generosity makes. Working closely with the CEO, Senior Management Team and Fundraising Committee, you will bring focus, energy and professional fundraising expertise to a charity with a loyal supporter base and significant potential for growth. 

Key Details:

Location:  UK (Flexible: Remote or Hybrid if preferred). There will be a few in-person meetings/events in our London office or other specific venues each year, with flexibility to work where convenient (office or home) most of the time. 

Hours: Part-time, 3 days per week (0.6 FTE). Flexibility over how hours are distributed across the week.

Salary:  £37,000 – £43,000 FTE, pro rata (c. £22,200 - £25,800 for 3 days per week), depending on experience 

Start Date:  September (negotiable)

Contract:  Permanent 

Benefits:  5% Employer Pension Contribution; 25 days annual leave plus bank holidays 

What You will do:

• Lead the delivery of HOPE worldwide UK’s fundraising strategy, with clear plans, priorities, KPIs and income targets.
• Develop a compelling case for support that inspires existing donors, re-engages lapsed supporters and reaches new and younger audiences.
• Design and deliver segmented supporter journeys across individual giving, regular giving, appeals and stewardship activity.
• Support the growth of sustainable income from high-potential streams including trusts and foundations, major donors, legacy giving, challenge events and corporate engagement.
• Work with programme colleagues to capture impact, develop strong donor reports and translate frontline insight into persuasive fundraising propositions.
• Oversee the effective use of the fundraising CRM, improving data quality, segmentation and insight-led decision making.
• Manage, mentor and encourage the Communications & Fundraising Team, creating clarity, focus and momentum.
• Ensure all fundraising activity is legal, ethical and compliant with the Code of Fundraising Practice, data protection requirements and internal policies.

This job is for you if you:

• Enjoy building relationships, telling powerful stories, and helping supporters see how their generosity creates lasting change in a Christian context.
• Combine strategic thinking with practical delivery.
• Are a confident, competent and values-led communicator.

Essential requirements:

• Faith: A faithful follower of Jesus Christ, committed to the vision and values of Hww UK. 

• Experience: Demonstrable success in fundraising, with a strong track record in individual giving and recurring gift growth. 

• Strategy: Experience in building or delivering a successful fundraising strategy and compelling cases for support. 

• Communication: Excellent storytelling skills with the ability to tailor messages for different audiences (faith-based, secular, and younger donors). 

• CRM and Data: Confident user of a fundraising CRM, able to manage data, segment supporters and use insight to inform decisions.

We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

Desirable experience and skills: 

• Experience in a faith-based, homelessness, poverty relief or international development charity.
• Knowledge of legacy fundraising, trust fundraising or major donor relationships.
• Experience of community, church or challenge event fundraising.

Why Join Us?

This role offers real ownership: the chance to shape systems, strengthen supporter relationships and build sustainable income that directly supports people experiencing poverty in the UK and overseas. If you are motivated by faith, compassion and measurable impact, we would love to hear from you.

Equal Opportunities:

In light of the Christian ethos of the Charity and the nature and context of the work to be undertaken by this role, it is considered that there is an occupational requirement for the Fundraising Manager to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010. 

Candidates will require Right to Work in the UK.

The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us. 

How to apply:

Please submit a CV and cover letter outlining your motivation, skills and experience.

Shortlisted applicants will be invited to online interviews during August.

We look forward to hearing from you!

Are you someone who stays steady in moments of crisis, brings empathy to tough conversations, and adds creativity to community spaces?

We are launching an exciting new service which will aid in de-escalating individuals in a state of crisis which is excaberated or influenced by gambling related behaviours, and we’re looking for a Support Worker ready to make a meaningful impact.

What You'll Do

• De‑escalate mental health crises linked to gambling behaviours with calm, confidence and compassion

• Hold your own caseload, offering bespoke 1:1 support around gambling, mental health, finances, housing and more

• Co‑produce psychoeducation workshops exploring root causes of gambling harm

• Create safe, meaningful peer‑led spaces for affected others and loved ones

• Engage in outreach across Hounslow, connecting communities to support

• Collaborate with NHS, Public Health and internal teams to deliver integrated care

• Ensure accurate documentation and safeguarding practice, aligned with policy and legislation

• Finalise case reports with clear preventative outcomes and insights

What We're Looking For

You’re autonomous, creative, and calm under pressure. You’ve worked in mental health and addiction settings. You bring empathy, flexibility, and a non‑judgemental approach to every conversation.

• Minimum of 1 year working in mental health services

• Minimum of 1 year working with those impacted by addiction

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

Benefits of working with us

• Contributory pension — A solid pension that supports your future while you support others

• Generous annual leave — 25 days plus bank holidays, rising each year up to 30 days

• Mind Mental Health Day — a day off for your birthday  

• Perkbox wellness hub — Rewards, discounts and wellbeing tools to keep you feeling your best

• Cycle to Work — Save money, stay active and make your commute greener

• Flexible working — Balance life and work with supportive flexibility

• Employee Assistance Programme — Free counselling and confidential support whenever you need it

• Paid medical appointment time — Take care of your health without losing pay

• Training & development — Grow your skills with ongoing learning and professional support

• Mind Federated Network resources — Access shared training, expertise and tools from the wider Mind community

Please find a full JD and Person Specification attached to the ad. 

We are looking for a skilled caseworker to provide high-quality advice and support to LSE students
 
 

We are recruiting an additional full-time Caseworker to join our small and high performing team, alongside an existing Caseworker and Advice Manager. We pride ourselves on our innovative approach to student support and are looking for someone who shares that creative ambition and drive.

About LSESU 

The London School of Economics and Political Science Students' Union (LSESU) is a high-profile, student-led charity representing and supporting over 11,000 students at one of the world's leading social science institutions.

We're currently in an exciting period of growth and transformation, with a newly appointed Chief Executive and a clear sense of purpose: to help students make the most of all the life-changing opportunities available to them at LSE. 

-       We help students make friends and feel like they belong at LSE, through clubs, societies, sports, and events.

-       We make sure students voices’ get heard by decision makers LSE.

-       We provide practical support for the students who need us most: those facing housing difficulties, financial hardship, academic appeals, immigration issues. 

The Advice Service sits right at the heart of that last commitment, making this one of the most directly impactful roles in the Students’ Union.

About the team: 
The LSESU Advice Service supports students across a range of academic and housing issues, while also administering a series of increasingly sought-after hardship funds. As Advice Caseworker, you’ll be expected to become an expert in these areas, delivering the bulk of the casework and making a difference to the students who need it most. 
 
 

You’ll also work closely with our Communications team to shape our communication and engagement strategy - raising stakeholder awareness, improving service accessibility, and providing students with regular, proactive and useful information. 

The Advice Service sits within the Student Voice Department, alongside the Representation Team. You will work closely with colleagues across the Student Voice department and the wider Student Union, along with Student Support teams at LSE.

About the role 

We're looking for a skilled caseworker who is both empathetic and pragmatic. 

You'll manage a large, complex caseload while consistently meeting response-time targets, and you'll bring a positive, solution-focused attitude to the challenges that come with it. Above all, you're genuinely enthusiastic about supporting students and comfortable navigating the complexities of working with an external stakeholder organisation.

This role centres on providing 1:1 advice via email, video call, and in-person appointments, so strong interpersonal, written, and oral communication skills are essential.

You'll also need strong diligence and the ability to digest complex regulations and translate them into clear, practical guidance — this is crucial to delivering the high level of support LSE students rely on.

In many ways, this is not a typical Advice Service, and we are not looking for a typical Advice Caseworker. We are seeking someone who is self-motivated, driven, resilient, and a role model to others. The ideal candidate will be a strong collaborator, able to support colleagues, and skilled at building and maintaining strong stakeholder relationships. 
 
 

 How to apply? 
 
 

We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: 
 
 

Part 1: CV – Outlining your skills and experience to date.

Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. 
 
 

Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. 
 
 

Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.
 

Want to apply?

To apply for this role, please complete an online application.

For further about the role, please see the attached full job description and person specification on our website.

Job Application Timeline
Closing date: 16th August 2026
Intended Interviews date: 27th & 28th Aug (+ hold 1st Sept if needed)

External Affairs and Strategy Specialist

Location:  Home Based, Expectation of travel
Working Hours: 37
Contract Type: Permanent
Salary: £38,960.00 - £48,960

Flexibility in terms of hours and possible part time hours to be considered.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

About the Role

As the External Affairs and Strategy Specialist, you will help shape Waythrough’s external influence, ensuring the organisation understands and responds to an increasingly complex political, policy and social environment. Working closely with senior leaders, you will support strategic decision-making, build key partnerships and drive campaigns and policy projects that create positive change for the people we support.

This is a home-based role with some travel required, including attendance at our joint All Party Parliamentary Group (five or six times per year), and service visits, team away days and wider meetings as required. . You will work closely with colleagues across the organisation, particularly the Communications team, to ensure our external voice is informed, impactful and rooted in lived experience.

Key Duties

• Monitor and interpret political, policy and sector developments, identifying emerging risks, opportunities and trends.
• Build strong relationships across Waythrough to identify subject matter experts and ensure external positions are informed by operational and lived experience.
• Lead and coordinate elements of national campaigns, maintaining momentum and working collaboratively with Communications colleagues to maximise impact.
• Brief senior leaders on external affairs issues and provide high-quality research, papers and recommendations to support organisational decision-making.
• Represent Waythrough at parliamentary groups, policy alliances, external forums and partnership meetings.
• Develop policy submissions, consultation responses, speeches, presentations and campaign materials.
• Build and maintain relationships with senior stakeholders, including parliamentarians, sector bodies and partner organisations.
• Ensure the voices of the people we support remain central to all advocacy, policy and campaign activity.

About You

You are a confident and proactive relationship builder who thrives in a complex and fast-moving environment. Working as part of a small team, and with support and coaching from the Director, you'll be comfortable seeking out expertise across the organisation, collaborating with a wide range of colleagues and influencing senior stakeholders.

You have excellent communication skills, a strong understanding of politics and policy, and the confidence to work closely with directors and executive leaders. You can balance multiple priorities while maintaining focus on what matters most, and you are motivated by ensuring that campaigns, policy positions and external messages are genuinely informed by the experiences and voices of the people we support. Above all, you'll bring initiative, curiosity and a willingness to get stuck in and make things happen.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year.

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.