1,240 Relationship manager jobs

Contract: 12-month FTC with potential for a permanent contract

Sebastian’s Action Trust (SAT) supports children with life-limiting conditions and their families. We help those families navigate the emotional and practical difficulties that come with caring for a child with complex needs and provide a place where they can connect, relax and make precious memories together. 

With the planned retirement of the current CEO, we are looking for an experienced charity leader with a background in fundraising, to take the organisation forward into the next phase of its strategic development. This could be an opportunity for a senior fundraising professional to take the next step into a CEO role. 

This role combines overall leadership of the charity with responsibility for income diversification and growth, with a focus on fundraising to drive stability and sustainability. The successful candidate will oversee the delivery of high-quality services, events and support provision, ensuring that the highest standards of health, safety and safeguarding are maintained. They will also nurture relationships with partner organisations and other local charities to explore opportunities for collaboration and efficiency. 

This role will lead a small but committed team of staff and volunteers who are passionate about the work we do, so you will be comfortable combining strategic thinking with pragmatism and creativity. 

The successful candidate will have experience of charity governance and financial management, and be confident working with a committed board and with partners and stakeholders to maximise impact for service users. They will also need to demonstrate hands-on experience of fundraising, with a track record of securing significant income from trusts, corporates and major donors.

This is a challenging but rewarding opportunity to make a real and lasting difference to families facing unimaginable difficulties. If this sounds like your next step, send your CV and covering letter or email to arrange an informal chat. 

AllChild is a charity pioneering a new way of working with children and young people at the tipping point of need. Through our two-year, in-school Impact Programme, dedicated Link Workers build trusted relationships and bring together personalised support from families, schools and communities before problems escalate, helping children and young people progress socially, emotionally and academically and flourish in school and beyond.

We are seeking a Monitoring & Evaluation Manager to shape how we monitor performance, evaluate our two-year Impact Programme and use evidence to improve support for children and young people.

The Monitoring & Evaluation Manager will play a key role in strengthening AllChild’s approach to monitoring and evaluation, ensuring we generate robust evidence about programme implementation and outcomes and use it to improve our work. Reporting to the Head of Monitoring & Evaluation, they will oversee core M&E activity and support programme performance management, organisational decision-making and external reporting. They will work closely with Programme Design, Delivery, Systems and colleagues across AllChild.

We are looking for someone with strong analytical skills, excellent project management and communication, and a clear understanding of what robust, high-quality monitoring and evaluation requires. They will be confident working with complex data and solving problems, translating M&E requirements into effective systems and reporting tools, and communicating findings clearly and accurately, including what the evidence can and cannot tell us. They will line manage the M&E Officer and help build a strong M&E function that enables AllChild to understand, improve and demonstrate its impact.

For further information and to apply, please download the job pack and visit our dedicated recruitment page via the link below.

Closing date: 6 October 2026.

We reserve the right to close this vacancy early if sufficient applications are received, so early application is encouraged.

We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process. 

Intensive Housing Management Officer

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Job Title: Intensive Housing Management Officer 

Location: Romford. This service does not have step free access

Salary: £28,800

Shift Pattern: Full-Time/Permanent contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs.

About the Role

We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. 

Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. 

Key Responsibilities Include: 

• Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
• Carry out regular occupancy checks.
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
• Enhancing personal safety, health, and security through meaningful social interactions.
• Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
• Supporting residents to sustain their tenancies and achieve financial independence.
• Work with the wider team to support residents with their long term needs.
• Promoting economic wellbeing and helping residents reintegrate into the community.
• Complete safeguarding and other referrals where required.
• Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties.

About You

This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

What are looking for:

• Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.  

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Are you passionate about building brands that make a genuine difference?

This is an exciting opportunity to join a well-known national charity at a time of significant ambition and growth. Working within a collaborative marketing team, you'll play a key role in shaping how the organisation is seen, understood and experienced by a wide range of audiences.

As Brand & Insight Manager, you'll be responsible for driving brand excellence across the organisation, ensuring every campaign, communication and touchpoint reflects a clear and consistent identity. You'll champion best practice, support teams across the business and help bring the brand to life in a way that inspires action, builds trust and deepens engagement.

Alongside brand management, you'll lead on audience insight, helping colleagues better understand their audiences and use insight to make smarter, more effective decisions. From developing brand assets and guidance to influencing strategic campaigns and supporting creative development, you'll be at the heart of some of the organisation's most important marketing activity.

This is a fantastic opportunity for someone who enjoys combining creativity with strategic thinking and is passionate about creating meaningful connections between organisations and their audiences.

What you'll be doing

• Acting as the guardian of a respected national brand, ensuring consistency across all channels and communications
• Supporting the ongoing development and evolution of the brand
• Building strong relationships with teams across the organisation to embed brand best practice
• Leading audience insight initiatives and championing data-led decision making
• Developing and maintaining brand assets, templates and guidelines
• Supporting the delivery of multi-channel campaigns and brand marketing activity
• Working closely with internal stakeholders, agencies and creative partners
• Leading brand reviews and identifying opportunities to strengthen impact and engagement
• Helping develop a culture of confident brand ambassadors across the organisation

You'll bring:

• Experience in brand management and brand marketing
• Excellent stakeholder management and relationship-building skills
• Strong project management skills with the ability to juggle multiple priorities
• Outstanding written communication and proofreading skills
• Experience working with agencies and external suppliers
• A strong understanding of audience insight and how it can drive better marketing outcomes
• Excellent attention to detail and a passion for maintaining high brand standards
• A proactive and collaborative approach, with the confidence to influence and advise colleagues at all levels

Closing date: 23rd September

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Role

This is a hands-on communications role sitting at the centre of a small, ambitious and growing charity.

The Communications Manager will take responsibility for planning, coordinating and delivering communications across Not A Phase. You will bring together communications from across our services, campaigns, fundraising, partnerships and events, ensuring that what we communicate is engaging, accessible, consistent and recognisably Not A Phase.

This is not simply a social media role. We are looking for someone who can see the bigger picture of the charity's communications while also being comfortable doing the work themselves - writing copy, developing campaigns, briefing creatives, producing content, updating the website, coordinating photography and filming, creating newsletters and making sure projects actually get delivered.

You will work closely with colleagues across the organisation to understand what is happening within our services and turn that activity into compelling communications for our community, supporters, partners, funders and the wider public.

You will also play an important role in protecting and developing the voice of Not A Phase: positive, confident, human, community-led and grounded in the lived experiences of trans+ people.

What We Offer

• 26 days annual leave + bank holidays (33 days total)

• Festive Period break (avg 7-10 working days)

• Flexible working hours

• Mostly remote working with in-person attendance for relevant events

• Travel expenses covered

Key Responsibilities

1. Strategy, Planning & Coordination

• Own and deliver an organisation-wide communications plan aligned with Not A Phase’s strategy and priorities.

• Maintain a forward calendar covering services, campaigns, events, partnerships, fundraising and key dates.

• Work across teams to identify opportunities, coordinate activity and ensure projects are supported from launch through to impact.

2. Content, Storytelling & Brand

• Lead on writing and editing clear, accessible content for web, email, campaigns, reports, fundraising, partnerships and organisational updates.

• Tell compelling stories that reflect the breadth of our work and celebrate trans+ community, creativity, achievement and joy.

• Protect and develop the Not A Phase brand, messaging and tone of voice, helping colleagues and partners communicate consistently.

3. Digital, Social & Campaigns

• Lead our digital and social media communications, representing our programmes, locations, communities and partnerships.

• Plan joined-up campaigns across social media, email, web and partner channels, including relevant LGBTQIA+ and diversity calendar moments.

• Keep our website and email communications current, grow audiences and use performance data to improve activity.

4. Content Capture & Creative Production

• Plan photography, video, testimonials and other content across services and events.

• Attend selected activities to capture or coordinate content, managing external creatives where needed.

• Maintain an organised asset library and ensure consent, safeguarding and privacy processes are followed.

5. Community Reach & Service Communications

• Clearly communicate our services, who they are for and how to access them.

• Develop targeted communications to increase participation and reach new and underrepresented audiences, including people outside major cities.

• Use feedback to make communications clearer, more accessible and effective.

6. Partnerships, Fundraising & Impact

• Support fundraising and partnership communications, clearly showing the value and impact of support.

• Create materials, stories and case studies using service data, feedback and testimonials.

• Work collaboratively with external partners on developing and promoting partnership communications.

• Help communicate organisational progress and strengthen relationships with supporters, funders and partners.

7. Media & Responsive Communications

• Support our external profile through press releases, statements, briefings, media relationships and spokesperson preparation.

• Work with the CEO and Senior Leadership Team on sensitive or fast-moving communications, using sound judgement and keeping responses grounded in our mission.

• Prepare appropriate messaging where public or reputational issues arise.

8. Insight & Improvement

• Monitor performance, set practical communications KPIs and report useful insight to the CEO and Senior Leadership Team.

• Use audience data to improve communications, systems and processes, while keeping up with relevant charity and digital communications practice.

Person Specification

Essential

• UK Based 

• Experience in a charity, community or purpose-led organisation.

• Excellent writing, editing and proofreading skills, with the ability to make complex information clear and engaging.

• Strong communications, marketing or content experience, including multi-channel campaigns.

• Strong digital and social media experience, including websites, email, audience growth and performance insight.

• Excellent organisation and project-management skills, with the ability to plan ahead and manage competing deadlines.

• A strong understanding of brand, tone of voice, accessibility and inclusive communications.

• Sound judgement when communicating about sensitive or contentious subjects.

• A collaborative approach, with the confidence to work independently and own projects from idea to delivery.

• Experience managing external creatives, freelancers or agencies.

• A hands-on approach and willingness to personally produce much of the charity’s communications.

Desirable

• Experience communicating with LGBTQIA+ communities and an understanding of issues affecting trans+ and gender-diverse people in the UK.

• Media relations or PR experience.

• Experience producing or commissioning photography and video.

• Experience supporting fundraising, partnerships or impact communications.

• Experience managing staff, freelancers or volunteers.

The Person

We are a small team delivering a growing UK-wide programme, so we need someone comfortable taking ownership.

The role is varied: you might plan a national campaign, update a Trans+Connect webpage, coordinate content at a Misfits session or prepare communications for a new partnership.

You will spot strong stories across the charity and turn them into effective communications.

You will understand that good communications are about reaching the right people, telling meaningful stories, building trust and demonstrating impact.

You will bring structure and forward planning while retaining the personality, creativity and community-led approach that makes Not A Phase distinctive.

What You'll Help Us Achieve

Over the next five years, Not A Phase aims to deepen its impact and reach more trans+ adults across the UK.

• Reach more trans+ people who could benefit from our services.

• Tell our story and demonstrate impact.

• Strengthen relationships with supporters, funders and partners.

• Grow national recognition of Not A Phase.

• Improve communications across the organisation.

• Celebrate trans+ diversity, creativity and achievement.

• Ensure our work is seen, understood and valued.

Please be aware that we use AI detection software will not be moving ahead with applcations or CV's that are written by AI.

About The Role

Kingston Bereavement Support (KBS) is the only bereavement service in Kingston Upon Thames. We are a registered provider to local GPs and an organisational member of the Childhood Bereavement Network. We are organisational members of British Association for Counselling and Psychotherapy, and we work in accordance with their Ethical Framework.

We are looking for a committed and passionate person who can work as part of small team to provide a professional, effective, and quality service, ensuring that equal opportunities are available for everyone.

The ideal candidate will be/have:

• Excellent leadership skills and be adept establishing and sustaining productive partnerships.
• Experience of managing experienced staff, including personal development and objective setting.
• Experience of managing, monitoring and evaluating service or organisation provision.
• Practical experience of operational functions, ideally including IT, finance and marketing.

You will use a wide range of commercial and interpersonal skills to develop the way our services support children, young people and families.

The core area of your work will be working with teams of Barnardo's colleagues to produce compelling proposals to commissioners and partners in Scotland and Northern Ireland. As such, you'll be able to demonstrate:

• Strong organisational skills
• Meticulous attention to detail
• The ability to elicit and articulate great ideas
• Strong written and spoken communication

You will need to be a good writer, communicating ideas effectively on paper with an ability to analyse large volumes of information to develop clear and compelling responses to tenders. It is critical that you can build strong relationships with internal and external stakeholders to support the development of proposals and service design.

You will manage all aspects of proposals and tenders, leading the development and delivery of bids, working to deadlines, ensuring that we present strong business cases and bids that underpin successful outcomes. In addition, there will be the opportunity to help us develop new services and innovations in priority growth areas, monitor market intelligence, assess commercial and contract risks and work alongside operational colleagues in Children's Services.

Your project management skills may have been developed in any sector, and may need further development, but your commitment to the work we do will be demonstrated by your enthusiasm and ability to learn. In Business Development we are a supportive team, with stimulating and challenging work and extensive opportunities to learn and to help Barnardo's transform the lives of the UK's most vulnerable children.

These roles will operate on a 'Work from Anywhere' basis, meaning that you can work both from home and/or from an office 'hub' that's nearest to where you live. Some travel across Scotland and Northern Ireland may be required.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

The Assist Team Manager is responsible for the end-to-end delivery of operational advice service contracts managed by Auriga and is responsible for effectively managing individual and team performance.

Responsibilities: 

• Management: You will line manage a team of direct reports, including setting clear objectives aligned to corporate strategy, conducting performance reviews, dealing with HR issues, providing support, coaching and technical supervision.Identify training needs and provide opportunities for team members to develop their skills and knowledge 

• Performance monitoring: Drive your teams individual and overall performance through monitoring, training, coaching and where needed the implementation of performance improvement plans.

• Resource Planning: Optimising resources in the Assist team, to ensure high quality, efficient and a cost-effective service. Effectively forecast the required FTE to achieve contractual requirements and assign tasks and monitor to ensure completed in a timely manner.

• Culture: Create a positive and engaging work environment that motivates team members to perform at their best 

• Contract Management: Contract delivery and onboarding of advice service contracts held by Assist, ensuring SLA’s and KPI’s are achieved. To include stakeholder management and regular reporting on performance; 

• Process Improvement and innovation: Identify and implement continuous improvements to process to ensure we are effective and efficient in our operations, to improve the customer journey of our beneficiaries, and to better achieve business objectives.
  
  Requirements: 

• At least two years’ experience of managing people, preferably within an advice sector setting, and be able to demonstrate a proven track record of success

• Experience of delivering outstanding customer service and process improvement, and be able to demonstrate the impact that you have achieved

• Demonstrable experience of managing teams remotely, using technology to support 

• Ability to demonstrate your leadership skills, and ability to motivate and manage the performance of your team, encourage them to achieve their full potential

• Excellent communication skills both verbal and written and be able to use your communication skills to create healthy relationships with your team and others. 

• The ability to work under pressure, manage and plan own workload and plan the workload of your team 

• Experience of managing contract performance and achieving excellent performance against SLA’s and KPI’s, be able to identify and react to any areas of concern and address 

• A good working knowledge of welfare rights and debt advice practices 

In this important role, you’ll build meaningful relationships with supporters, helping them understand the impact a legacy gift can have on rural communities across Africa. You'll develop and deliver engaging stewardship, providing supporters with a positive and inspiring experience at every stage of their journey.

Through your work, you'll help secure sustainable funding that enables rural communities across Africa to thrive for generations to come.

Grants Manager

Salary: £40k | Full-time (35 hours per week) | 12-month fixed-term maternity cover

Location: London with hybrid working

Are you an organised relationship-builder with a passion for delivering high-quality funding programmes?

We are looking for a Grants Manager to support the delivery of a prestigious senior fellowships programme. You will manage the full grant lifecycle, working closely with applicants, reviewers, panel members and award holders to ensure an efficient, fair and inclusive funding process.

Key responsibilities

• Manage funding calls from application to award and grant closure.
• Act as the main contact for applicants and award holders.
• Coordinate peer review, panel meetings and selection processes.
• Prepare funding documentation, award letters and reports.
• Maintain accurate records, data and performance information.
• Contribute to continuous improvement and inclusive grant-making practices.

About you
You will have:

• Experience of Grants or Research Funding.
• Proficient in coordinating peer reviews and committee secretariat.
• Confident with producing funding documentation and reports.
• Excellent communication and stakeholder management skills.
• Strong organisational skills and attention to detail.
• Confidence working with data and administrative processes.
• The ability to manage multiple priorities and work collaboratively.

Closing date: 15 September 2026

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Administration Assistant (Services)
Contract: Fixed-term, 12 months (maternity cover)
Hours: Full time, 35 hours per week Monday to Friday
Salary: £25,750 per annum
Location: SIA House, Milton Keynes (with hybrid working available).

We are looking for an organised and proactive Administration Assistant to join our Clinical team on a 12-month maternity cover contract.

About us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury. 

About the role

This is a rewarding opportunity to play a vital role in supporting our services team, including nurses, therapists and counsellors, ensuring people accessing our services receive a responsive, professional and compassionate experience.

You'll be at the heart of our service delivery, supporting the management of referrals, maintaining accurate records within our CRM system, arranging appointments and meetings, handling enquiries and providing essential administrative support across the ‘Services Team’ team. You'll help ensure service users receive timely support while contributing to the smooth running of our services.

Benefits:

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro -rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to discounted gym membership
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Free car parking at SIA House
• Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

Thank you for your interest in joining our special charity!

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 28 September 2026, 9am
Interview date: Thursday 20 November 2025 at SIA House, Milton Keynes

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

No agencies please.

Summary of Main Duties and Objectives of the Job:

· Assist in managing crisis response and advocacy teams.

· Provide case oversight and ensure adherence to advocacy standards.

· Support safeguarding and risk management processes.

· Monitor service performance and prepare reports.

· Deputise for the Group Manager when required.

Support the Group Manager to :

· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.

· Monitor and evaluate service performance, using data and feedback to inform improvements.

· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.

· Contribute to the strategic development of Advocacy & Crisis Prevention services, identifying opportunities for innovation and growth.

· Support tendering and funding applications, working with colleagues to develop compelling proposals.

· Build and maintain relationships with commissioners, funders, and community partners.

· Support the professional development of staff and volunteers through supervision, appraisal, and training.

· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.

· Lead safeguarding practice within the group, ensuring robust policies and procedures are in place.

• Identify and manage risks, reporting to senior leadership as required.
• Ensure service users are meaningfully involved in the design and delivery of services.
• Promote services through outreach, networking, and partnership working to reach underserved communities.
• Prepare reports for internal and external stakeholders, including the Board of Trustees.
• Represent Rochdale and District Mind at external meetings, forums, and events.

 

General principles for all Mind staff:

1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.

2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.

3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.

These responsibilities are subject to annual review and may need to be adjusted in line with service developments.

Person Specification

Experience

· Experience in crisis intervention or advocacy services.

· Supervisory experience.

Skills & Abilities-

· Strong leadership and team management skills.

· Strong organisational and interpersonal skills.

· Excellent communication and interpersonal skills.

· Ability to work strategically and operationally.

· Skilled in safeguarding and risk management

· Ability to design and implement outreach strategies

Knowledge

· Knowledge of relevant legislation (Mental Health Act, Care Act).

· Understanding of mental health and wellbeing issues.

· Knowledge of clinical governance and therapeutic frameworks.

· Awareness of equality, diversity, and inclusion in service delivery.

· Familiarity with GDPR and other compliance requirements.

Values & Approach

· Commitment to Rochdale and District Mind’s values.

· Person-centred and trauma-informed approach.

· Commitment to anti-discriminatory practice and service user empowerment.

Qualifications-

· Relevant qualification in advocacy , psychotherapy, psychology, social work, or related field (or equivalent experience).

Deputy Outreach Manager

We are seeking an experienced people manager to lead high-quality services and improve outcomes for young people facing homelessness and complex challenges.

Salary: £32,606 per annum
Location: North Tyneside
Hours: 37.5 hours per week
Contract: Permanent, full time
Closing date: 21 September 2026

About the role

Be the difference for young people facing homelessness.

As Deputy Outreach Manager, you will help lead services supporting young people who are homeless, at risk of homelessness or experiencing other complex challenges. You will supervise and inspire frontline colleagues, maintain high standards of support and housing management, and help young people move towards safer, more independent futures.

Working closely with the wider management team, you will make confident decisions, manage risk and ensure services operate safely and effectively. You will also develop strong relationships with commissioners, stakeholders and delivery partners, representing the service at regular meetings and supporting successful partnership working.

Your key responsibilities will include:

· Supervising and supporting teams and individual staff members

· Ensuring young people receive safe, consistent and person-centred support

· Overseeing safeguarding, risk assessments and support planning

· Maintaining effective housing management and service standards

· Monitoring health and safety through regular checks, risk assessments and reporting

· Helping to manage local project budgets and resources

· Building productive relationships with commissioners, stakeholders and partner agencies

· Working with internal teams, including Finance, HR, Quality and Compliance, Fundraising and Communications

· Supporting the smooth day-to-day operation and continued development of the service

About you

You will be an experienced and proactive manager who can lead people, manage competing priorities and make sound decisions in complex situations.

You will bring:

· Experience of supervising teams and individual staff members

· Experience of delivering safe services to young people at risk, both in accommodation and within the community

· Strong decision-making and risk management skills

· Experience of safeguarding children and young people

· Knowledge of risk assessments and support planning

· Good literacy, numeracy and IT skills

· Strong professional boundaries and personal integrity

· The ability to work collaboratively with colleagues and external partners

· A commitment to equality, diversity, dignity and respect

Experience of working within Ofsted requirements would be desirable but is not essential.

About Depaul UK

Depaul UK exists to end homelessness and change the lives of people affected by it. Since 1989, the charity has provided accommodation, prevention and support services to thousands of marginalised young people across the UK.

You will receive tailored training and development, 26 days’ annual leave rising with service, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme with 24/7 GP access, a cash health plan and retail and lifestyle discounts.

Depaul UK welcomes applications from people of all backgrounds and is committed to fair, inclusive and safer recruitment. An appropriate DBS check will be undertaken where required.

Other roles you may have experience of could include Deputy Service Manager, Assistant Service Manager, Outreach Team Leader, Housing Services Manager, Supported Housing Manager, Homelessness Service Manager, Project Manager or Support Services Manager.

Please note this role is advertised by NFP People, the recruitment agency acting on behalf of Depaul UK.

About us

The International Chamber of Commerce (ICC) is the world’s largest business organisation representing 45 million companies with 1 billion employees in over 170 countries. It is the only business organisation with UN Observer Status and acts as a leading voice for business at the UN, G7, G20, World Trade Organization and other major international institutions.

ICC United Kingdom is the representative voice for ICC in the UK and provides a mechanism for UK industry to engage effectively in shaping international policy, standards and rules. We are the leading voice on digital trade ecosystems and Co-Chair the B2B Cluster for the Commonwealth Connectivity Agenda.

ICC is a great place to be for anyone wanting to work for a global institution and looking for exposure to a broad range of international business issues. You’ll be working with a great team of diverse, dynamic committed and fun people who all have a passion for the international nature of ICC’s work, delivering results and making things happen. If ever there was a time to be in international trade, it is now. It’s a once in a lifetime opportunity to be at the heart of the action in modernising global frameworks and scaling up business engagement at international level.

About the role

We seek a highly organised and proactive Events Manager to join our team, helping to deliver a range of high-profile events that engage key stakeholders and promote our strategic objectives. This is an excellent opportunity for an experienced events professional to play a central role in organising conferences, webinars, and networking forums focused on international trade, arbitration, sustainability, and trade finance.

You will be responsible for planning and coordinating major events such as the Annual Arbitration & ADR Conference, a series of masterclasses, roundtables and other events reflecting ICC’s global policy priorities on issues such as trade, trade finance, digital economy, sustainability and business integrity. You will work closely with our leadership team to ensure these events are delivered smoothly and to a high standard, whether in-person or virtual. This role involves securing venues, managing end to end logistics, coordinating speakers, managing sponsorship agreements, and ensuring seamless event execution both on-site and online. In addition, you will drive event promotion, ensuring a strong delegate presence and an engaging participant experience.

Who we are looking for

We are seeking a candidate with proven event management experience, particularly in high-level, international contexts involving senior executives, government officials, and multilateral organisations. You should have a proven track record of organising successful events, end-to-end, under tight deadlines and budgets, with the ability to manage multiple tasks simultaneously. Strong project management and relationship-building skills are essential, as is confidence in managing complex events and handling last-minute changes with professionalism. Familiarity with using social media to promote events is essential and the ability to work with Adobe (InDesign and Illustrator) would be advantageous.

If you are a high energy individual who is passionate about delivering high-impact events and thrive in a fast-paced, international setting, we’d love to hear from you.

We operate a flexible hybrid working culture. Your time will be split equally remote/home and in our London office, with typical office days Tuesday and Wednesday.

Closing date: 9 a.m. Monday 5th October 2026